NBN Outage in Elimbah, Moreton Bay, State of Queensland

NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.

@sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.

@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.

@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...

@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐

I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??

Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

@Telstra @NBN_Australia outage in 4304 QLD.

Oh apparently it’s a nationwide NBN issue. Hooray.

@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

So @Telstra, 24/7 nbn tech support?? Why do you have a phone number then all you can do is hang up and send me a link? Still no response from my texts yesterday. No broadband, backup not working - resorting to twitter for a response...all whilst I am hearing Telstra ads? Please!

@IBloodyLuvRugby @Telstra Unhelpful? It’s the worst bloody company to deal with. That stupid text crap, 4 hours on it one time, 1 x 40 minute phone call ans 2 x visits to stores to cancel NBN. Useless

I know I know, another complaint about @NBN_Australia ... but what all those extra billions, why can’t they sort out infrastructure issues quicker than 1 MONTH? their website says i should have access. False advertising

Watching the final episode of #SomewhereBetween and my stupid NBN keeps cutting out and I just want to see the end coz the suspense is killing me, but I never want it to end cos it's so good so maybe my NBN connection is just trying to help... @DevonESawa

@Telstra Wait for nbn they said, it's going to be so much better they said. I mean your consistent I'll give you that. But only consistent at being the worst I'm afraid. Man I feel like anyone could do a better job than y'all.

You know @NBN_Australia is bad when you only use 4G inside your home

@VodafoneAU My WIFI at home has problems. This is the 3rd time in less than 6 months. The NBN technician was supposed to come last Thursday, didn't show up. Will be here this Thursday. If you people keep stuffing up,I will switch to @TelstraAU Telstra Australia.

@ScottyFromMktg I thought ya NBN was down too?

@snowycats @Therese_Rein I'd get rid of foxtel. But my nbn is ****. So slow and drops out all the time. Have to get nbn to come out 3-4 times a year, when it breaks down entirely.

@mozdemir_au That's really not good to hear, Mehmet. Please stay in close touch with your service provider, as soon as any updates are available your service provider will be notified directly by our nbn support team. 1/2