NBN

NBN Outage Report in Emerald, Central Highlands, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Emerald, Central Highlands, State of Queensland 11/21/2025 04:15

November 21: Problems at NBN

NBN is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DumbassJaguar Variun (@DumbassJaguar) reported

    I -somehow- managed to get on the phone with the NBN people which is not supposed to happen, like you're not meant to be able to get there, it's not a customer facing line for the most part And it looked like we were actually getting somewhere when they hung up and closed??

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    This never happened with ADSL. Only since the NBN changeover. We have fibre to the node (thanks Malcolm). Took us one or two storms to connect the outage with the storm activity. Reported it in Feb to @iiNet who promised to log it as a fault.

  • siyaamtweets siyaam (@siyaamtweets) reported

    Absolutely horrible behaviour from @NBN_Australia . Despite multiple escalations from @Optus to send out an NBN technician to resolve my internet dropout issues they keep rejecting .

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    We're told @NBN_Australia will investigate and "may" send a technician around if they find a problem. No one will contact us to inform us of the outcome though so we're to call back and request an update after a couple of days.

  • CarrotQuill Alba Dearheart (@CarrotQuill) reported

    @Arlowa52 we got a new router, and literally everything online was talking about NBN comptibility the problem was it's not called that in the software so I literally just needed to know what ******** something was called and everything online was talking over my head! so frustrating!

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    Weird thing is ... when neighbours (same node) connected to @NBN_Australia they had storm related outages. They pestered provider who sent someone out to climb up the pole to fix it. Their problem got fixed. That technician stuffed up our connection though.

  • michelermm michelle (@michelermm) reported

    .@BelongAU It's hard to WFH with no internet! I have lost NbN connection completely in the middle of a work day. Multi-hour lag time for email response to support request will not cut in. Please advise ASAP.

  • michelermm michelle (@michelermm) reported

    . @belong have lost NbN connection completely in the middle of a work day. Melb CBD. Multi-hour lag time for email response to support request will not cut in. Please DM to advise next steps.

  • rossco65 Rossco65 (@rossco65) reported

    @elonmusk @thesheetztweetz Looking forward to getting it where I am in regional NSW, Australia so I can bypass the Telstra/NBN fiasco that sees us with poor and intermittent internet. (and paying $90/month for it). Starlink will be AUD $140/month but worth it for the speeds and alternative choice.

  • xxshrederxx21 XXSHREDERXX21 (@xxshrederxx21) reported

    @Telstra Ayo how TF yo internet service worse on NBN? Like how? Bruh y'all evolving ya internet backwards lmao. Fr would not recommend telstra to anyone. People aight but tis a shite company.