NBN

NBN Outage Report in Emerald, Central Highlands, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Emerald, Central Highlands, State of Queensland 12/27/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • nick_spurway Nick “AstraZenecadabra” Spurway (@nick_spurway) reported

    And finally, a person from NBN personally came out to install the box on the side and said, I quote, 'makes me sick' that nobody had clocked this, fixed this or even notified my relatives about this problem. And @NBN_Australia are hellbent on not helping me at all.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported

    @Telstra Still no NBN. Not sure if this is relevant but we started our service with Telstra on Monday and our previous NBN service provider was advised yesterday that we had switched.

  • EylesDonald Donald eyles (@EylesDonald) reported

    Got hacked last week, scammers said they were from NBN CYBER SECURITY, said to b looking for insiders in NAB who were in league with hackers in Melbourne Uni. I fell for it and it's cost me lots. So don't let your guard down everybody.

  • ppossej Michael Jessopp (@ppossej) reported

    @NBN_Australia Thanks Nat - we're still waiting on the pole owner to replace the pole, so that we can get our nbn connection, currently held together with tape, up and running to full speed. Or we get FTTC/FTTP. Whichever comes first. FTTN is awful.

  • DennisMennis11 ⚡Mennis⚡ (@DennisMennis11) reported

    @NBN_Australia How come your “outage” page doesn’t list the outage you caused at my house when you replaced the pit in front of my house. It’s been broken since last Thursday. How long do we wait for you to fix the damage that you caused? #nbnisajoke #breakitandrunaway

  • drydryruins Andrew Thai Dang (@drydryruins) reported

    @NBN_Australia how can I go Black Friday shopping when a bit of water touches the HFC cable then my internet goes into dialup. Can you find a solution and patch the cable so it doesn’t happen in the future? Like using rubber over the cable or create a system that prevents it?

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @sacharules Hi Sacha, help is here! I've managed to run some remote tests and I don't see any line issues. I've remotely reset the NBN NTD box and I now see a stable connection. Kindly monitor your service in the next 1-2 hours and let me know should the issue re-occur. -Mc

  • BJssoR Ben Ross (@BJssoR) reported

    NBN outage on my last day in this job. Can’t answer / make any calls or attend to emails. Just excellent

  • otr_alexander Alex J Hehr OAM (@otr_alexander) reported

    @NBN_Australia @Telstra Seriously if your two organisations cannot stop “punjabi pricks” from disrupting and disrespecting my dinner, I WILL CANCEL MY LANDLINE. Between 6/8 scam calls from the sub continent daily is bull 💩 and you know it. @acmadotgov why can’t you act? #auspol

  • itakedamage itakedamage (@itakedamage) reported

    @Optus We've had the same thing said since Sun 21/11/2021. It is now 24/11/2021. Give a proper update. What has been done? "As soon as we can" is not exactly useful considering in the past month my NBN connection has been down for 19days on top of this...