NBN

NBN Outage Report in Emerald, Central Highlands, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Emerald, Central Highlands, State of Queensland 11/22/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • sev_romero Sev Romero (@sev_romero) reported

    @NBN_Australia @MRowlandMP Hi @NBN_Australia , there is only one factor. I'm on a decaying copper line and node 1.3km from my home despite there being a node across the street. There is a simple fix that only you can fix. After 5 years of asking can you please do something?

  • KylieWoods3 Kylie Woods (@KylieWoods3) reported

    @NBN_Australia One of the biggest problem with NBN is you close things, saying all fixed and the customer has to start the process all again.

  • TchhhTchhhh Marc de Cazanove (@TchhhTchhhh) reported

    @ProfPCDoherty Can the government introduce a law that allows the ACCC to fine any company, providing telephone customer service/support, that doesn't reply personally to the caller within 15 minutes. This would create more jobs improve service and stop NBN congestion.

  • KylieWoods3 Kylie Woods (@KylieWoods3) reported

    @NBN_Australia I have, we do. Often you cancel appointments saying everything is fine. Everytime NBN attends they have no notes of what the previous technician has done, I have to tell them. They all agree the infrastructure is stuffed, but your limits won't allow it to be fixed.

  • Optus Optus (@Optus) reported

    @CabronPote You will need to contact our NBN Customer Care team on 1300 300 427. They're available Mon - Fri: 9am-6pm and Sat: 9am-5pm. Zac

  • TchhhTchhhh Marc de Cazanove (@TchhhTchhhh) reported

    @SaysGypsy Can the government introduce a law that allows the ACCC to fine any company, providing telephone customer service/support, that doesn't reply personally to the caller within 15 minutes. This would create more jobs improve service and stop NBN congestion.

  • vel_yan ILUVPINAS (@vel_yan) reported

    @mjaysoncayabyab @PhilippineStar He brought the ZTE-NBN deal issue to cover his multi million anomalous transactions during his term as CEO of PFC.

  • wheels002 Kerrie B (@wheels002) reported

    Almost 3 hours wasted with back and forth messages to @telstra via their app. Maybe a phone call would sort out this NBN (wifi) problem.

  • nicolejensen Nicole Jensen (@nicolejensen) reported

    @Aussie_BB @NBN_Australia hey team what is going on? It’s been more than 6 hours since the outage in SEQ started and no update for almost 3..?

  • up_fem FedUpFem 💜🤍💚 💉 🟥 (@up_fem) reported

    @Optus unbelievably NBN down again today in 3194