NBN outages and service status in Emerald, Queensland

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  capt.zen.petabyte 🇦🇺🏴‍☠️ (@capt_petabyte) reported 7 minutes ago

  Hey @beourmate MateNBN, I have had zero NBN in my unit for around an hr now, currently using 4G on my mobile. App states nil services issues or outages. Cycled modem + NBN box, still ZERO. No emails from you about scheduled outages? Whats going on? CC @NBN_Australia

• 
  Optus Help (@optus_help) reported 7 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  Johnnymoo1969 (@johnnymoo1969) reported 7 minutes ago

  @MadsMelbourne Booked @NBN_Australia on Monday - said they’d be there between 8-12 - took day off and no one turned up - incompetent govt that doesn’t give a **** about people’s time - @Starlink here I come - FU NBN

• 
  Cdbrown (@BrowntownBrew) reported 9 minutes ago

  @UrbanHubbard @TheLucidyn @Batman2242 A fibre network was a sound investment. It's the part of the #nbn that's actually profitable. But the libs killed the economics when they tried to reuse the crippled copper. Meanwhile Turnbull was investing in fibre rollouts in Europe

• 
  Catherine (@Catheri09875779) reported 9 minutes ago

  @22thinkinggirl I tripped on a footpath in a Brisbane suburb,because it had been raised and not put back correctly by the NBN,the council fixed it that afternoon.Councils work,the problem is these are state roads in Victoria.Should the councils be asked to help out the new state government to get this major problem to a manageable level.

• 
  Jamie (@jamieeedward) reported 10 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Mezmarr (@Mezmarr) reported 11 minutes ago

  @NBN_Australia @NBN_Australia still no internet. Guess I'll just tell my work that you guys will cover the losses incurred by being down.

• 
  Abul Rizvi (@RizviAbul) reported 17 minutes ago

  @michaeljames947 Telstra is an 800lb gorilla. It was never going to be possible to keep them behaving properly. That was the case from day 1 when the govt & Telstra were at legal loggerheads. Then they took govt to the cleaners over the NBN saga.

• 
  Chris (@christ0pherjs) reported 20 minutes ago

  @bftd2025 @respeculator Nbn co needs to hang a for sale sign out the front immediately, is eventually redundant with 100% to be written off

• 
  Ky Broome (@KyBroome35) reported 22 minutes ago

  NBN is legit useless Says Wifi will be back on at 5:30pm on Tuesday only for it to roll around to 5pm and then its updated to 5:30pm on Wednesday. Get off your hands and fix the problem you created you absolute idiots