NBN

NBN Outage Report in Emerald, Central Highlands, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Emerald, Central Highlands, State of Queensland 12/06/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • petemullinsart Pete Mullins (@petemullinsart) reported

    @Optus its now been over 24 hours and internet has been >1mbps. Optus technical said it was NBN network issue affecting thousands. Keep getting messages saying your service is back online (still slow). Response time on chat and twitter 20-30mins min. I ring and left on hold 40min

  • iVarunMad Varun Mad (@iVarunMad) reported

    @nbn707 @timothysykes @Jackaroo_Trades Nbn 💪🏻 good **** bro 🔥

  • theasset Ethan Hunter (@theasset) reported

    **** @NBN_Australia constant ******' dropouts and loss of sync AND they won't fix anything until I've done a million useless tests which I know will all pass. #nbnfail

  • iiNet iiNet (@iiNet) reported

    @billy50796688 Hi Billy - there was an outage within NBN's HFC network work today and whilst most sessions have returned, some customers are still offline. Please try an extended 10 minute powercycle of the NBN hardware if possible. - Leo

  • dangtvo Tan Dang Vo (@dangtvo) reported

    @iiNet any news on when I have my connection back? NBN said that it has resolved the outage for my area? Postcode 2197

  • hipstergeddon Hipstergeddon (@hipstergeddon) reported

    @NBN_Australia @PistolRoberts How is it that customers know more about NBN outages than the NBN comms team. Whirlpool has it , Twitter has it but NBNCo know nothing about their HFC network..

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @Umes5 There are no real updates from NBN except for they have multiple teams working to resolve the issue. -Mel

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @PistolRoberts Hi Pete, we’re aware of an issue impacting some nbn HFC services today. Our teams are working to resolve this issue and services are currently in the process of being restored. 1/2

  • susan_immunodoc susan immunodoc (@susan_immunodoc) reported

    @Aussie_BB I’m in 4051 too. Same issue. NBN claims to have fixed the issue but is no better.

  • FeneleyJohn John Feneley (@FeneleyJohn) reported

    @NBN_Australia So NBN now advises they no longer need to do a service visit. They say it’s fixed—problem solved. I hope this doesn’t mean that an on again, off again service is considered ok