NBN

NBN Outage Report in Emerald, Central Highlands, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Emerald, Central Highlands, State of Queensland 01/04/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @c_toohim Hi Calvin, the NBN has identified an issue impacting services in your area (ref: 23747276) and are working to restore services as soon as possible. We apologies for any inconvenience caused by this. Please send us a DM if you have any other questions. Jack

  • cocky28 joanne ***** (@cocky28) reported

    So no internet. Which means no Kayo, no Netflix, no Stan. Chewing through the mobile data. Great service @NBN_Australia technician coming Tuesday afternoon for the 4th time. #iinet

  • mrsnb16 lpse Dixit (@mrsnb16) reported

    After almost a week of unidentified intermittent beeping we have finally identified that the NBN box needs a new battery. Now to track one down...

  • VDZZ4 VD_ZZ (@VDZZ4) reported

    @Optus There was a scheduled outage that was supposed to finish at 4:30pm. It is now 6:45pm and still no Optus NBN!!!

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @AllanSpence20 We acknowledge that there are delays in connecting some premises to the NBN network particular those who are using the HFC technology due to global equipment shortage impacting the supply of NBN connection boxes. -Charm

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Dr_Opbear The speed you provided definitely suggests there is an issue with the service. Even on the entry level NBN 12 plan, the typical evening speed between 7pm and 11pm is 12Mbps. Kindly DM us your customer ID so we can investigate your issue. 2/2 -Mel

  • harryL138 Harry Liang (@harryL138) reported

    @Optus @megas_c Don’t reply the same thing, and get customer to do it then self when this is clearly Optus and NBN issue

  • Optus Optus (@Optus) reported

    @stansfie1 Hi Scott , apologies for the inconvenience caused. I've just checked and can see there is a service fault in 3149. At this stage we have no ETR, however NBN techs are working hard to get this fixed as soon as possible and get the services back up and online. Aman

  • AylaWolfMother Ayla 🍩🍩 (@AylaWolfMother) reported

    @Optus is there any known issues with the NBN in 3130 ? I’ve not had internet of Fetch since 3pm

  • megas_c Megas C Louis (@megas_c) reported

    @Optus NBN down at my place in glen waverley. 4g backup failed to work as a backup in time of need. Without internet for almost 5 hours. Smarthome became dumb home. We got 4g back up at extra cost to serve only in situations like this. But a disaster failure!