NBN

NBN Outage Report in Emerald, Central Highlands, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Emerald, Central Highlands, State of Queensland 12/29/2025 01:50

December 29: Problems at NBN

NBN is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • razglowe Raz 'New Year New Me New Pants' glowe (@razglowe) reported

    Good news/Bad news! Bad news - Odds are this is an NBN installation issue and it wasn't installed properly. We just need to get a team here to fix up everything (assuming the date isn't pushed back 😬) Good news - Telstra has been super apologetic and has setup a temporary fix!

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @andy_penn @Telstra_news Hey Andy, still no NBN at my house since Telstra ******* accidentally disconnected on 19 Dec 2021. No one can fix it. Every contact another mistake or problem from Telstra.

  • rhath127 Richie (@rhath127) reported

    @Optus any issues with NBN in Caroline springs I should be aware of? My internet has been shocking today.

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @Telstra hey Telstra Jo getting back to me on Monday but may not as I said **** and wanted to speak to someone who could explain the technical issue of stuck. But on Monday still won’t have date when NBN going to be reconnected

  • CatPurry9 Catherine (Cate/Cat) Perry ♿️ (@CatPurry9) reported

    Trying to upload to youtube. NBN is so slow tonight, it'll take nearly 2 hours to upload a 7 minute video. Pass.

  • rajetic Greg / Kojack (@rajetic) reported

    @deadcat_zombie Maybe a little cooler, but the storm took down my power in the middle of a zoom meeting (big lightning strikes near my house), and now that the power is back the NBN is dead. So my PC is now tethered to my phone. :( Urgh, it's giving me 2Mb/s down and 0.16Mb/s up.

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @Telstra hey Telstra WTF is going on that you can’t fix my NBN for 7 weeks after you disconnected for no reason

  • MyRepublicAU MyRepublicAU (@MyRepublicAU) reported

    @wadekelly @NBN_Australia I’m very sorry we failed to meet your expectations. For some customers, a lack of phone support is a deal breaker, and that’s completely understandable, but When you Live chat with us and if we deem that an outbound call is necessary to resolve your concerns, we will arrange a...

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @andy_penn @Telstra Hey Andy - me again. Still no NBN at my house from 19 Dec 2021. Still paying for it. No urgency to fix it from Jo customer service person. When will it be reconnected.

  • WazzaGc wazza_gc (@WazzaGc) reported

    @AintLeft And the Rudd Gillard Rudd years were squeaky clean. Craig Thomson. Garrett pink batts. Under scoped and under costed NBN just to get votes, then Conroy goes to ground. I get tired of this holier than thou crap.