NBN

NBN Outage Report in Emerald, Central Highlands, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Emerald, Central Highlands, State of Queensland 12/04/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • dier02 Deir0.5 (@dier02) reported

    @carly_solstice Dunno- which network were you thinking of? If its the NBN you will need both...they self-audit.

  • OccupyMyGov Occupy Centrelink (@OccupyMyGov) reported

    The government designed an income management system which leaves social security recipients without access to their only source of income when their dodgy nbn goes down which it does at the drop of a hat. Often for days or weeks at a time especially in remote communities.

  • psg_au Peter (@psg_au) reported

    @Telstra I know what the on-going problem is, the NBN are not providing the correct infrastructure to support the networks speeds advertised. 25Mbps DL 9Mbps UP

  • decernnburn Anthony Nissen (@decernnburn) reported

    @Optus FTTP NBN in Thornlands, QLD 4164 is unusable this morning and the usual troubleshooting steps are not resolving the issue. Please report to your technical team. Thank you.

  • davidcsimon David C. Simon (@davidcsimon) reported

    Internet down because lightning fried our NBN box and @NBN_Australia won’t get to us with a replacement until next week. Woefully bad form on their part.

  • psg_au Peter (@psg_au) reported

    @Telstra This weekend the speed has been the worst I have experienced, even with ADSL. I understand how the new "arrangement" works with NBN, which is un-workable and the Govt should be shot for such a stupid arrangement.

  • cjtjgeol cjtjgeol (@cjtjgeol) reported

    @Peter90666913 Welcome to nbn..previous modem worked great till nbn modem installed..multiple phone calls, technician visits..works now, but only after 6 months of stop start service..finally resolved ( I think?)

  • Antibolt Frankencredits (@Antibolt) reported

    So fed up with the crap Abbott/Turnbull NBN...@TurnbullMalcolm should be tarred and feathered.

  • simonchau1988 Simon Chau (@simonchau1988) reported

    @Telstra we had an issue with our NBN and called up on Sunday morning. The customer service on the other end was the best we have received in recent times. Got given extra internet 4G data. The nbn technician they arranged came today well before the nominated time and fixed the

  • HARUSWHORE shyla 🕊// levis dog (woof) (@HARUSWHORE) reported

    @4CK3RMAN NBN AKAKDKNFR HELP NO ITS NOT WHERES IT FRIM