NBN Outage Report in Gilberton, Gold Coast, State of Queensland
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Gilberton, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Gilberton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at NBN
NBN is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Gilberton, Gold Coast, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane, Gold Coast and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Gilberton, State of Queensland
Latest outage, problems and issue reports in Gilberton and nearby locations:
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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Chris Gillette
(@ChrisyG) reported
from
Brisbane, State of Queensland
On an up note, the NBN dude turned up today and in shock I sniffled both my way through a bloody nasty head cold and emotion to help him install our HFC line. I just did a speed test, got 36.1 Mbs down / 18.3 Mbs up. Our usual was 5.74 down / 1.14 up. Things are bittersweet.
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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JG
(@JanetGoss) reported
from
Gold Coast, State of Queensland
@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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Benny Ling
(@bdyling) reported
from
Brisbane, State of Queensland
The good news is, the apartment I purchased off the plan has FTTP. The bad news is, it’s not NBN FTTP, it’s some “LBN Co” FTTP, whom I have never heard of before.
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Lisa Herbert
(@MsLisaHerbert) reported
from
Brisbane, State of Queensland
@carolduncan @AgPeriUrban Absolutely. We were on deck in Mackay during Cyclone Debbie & even the ABC went down to those worst affected. Phones out for days. Guy walked for kms down a blocked road to tell authorities his village was OK. Frightens me to think how the NBN will affect comms when power is lost
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast
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Jason Felstein
(@JFelstein) reported
from
Brisbane, State of Queensland
When will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.
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Tony Nasser 🇦🇺
(@nasser_tony) reported
from
Brisbane, State of Queensland
A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Proto Partners
(@protopartners) reported
@Optus, your Messaging and Chat function is one of the worst customer experiences I have had in a long time. 60 minutes to cancel our NBN service. The idea of "leave your customers loving you" when they leave has been forgotten. This is not in the spirit or delivery of "Yes".
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Fanta
(@the_fanta_sea) reported
@phazzles You're NBN does down more than you do
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Davide Lorino
(@davide_lorino) reported
@NBN_Australia We pay $100 a month for an extremely unstable 100mbps and the NBN is blaming gaming servers. Worst part is there is no accountable party. You ring the ISP and they blame NBN Co, you ring NBN Co and they say "talk to your ISP, you're not our customer your the ISPs customer."
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Ryan
(@__rymac) reported
@iB3nji @Telstra with the use the data you pay for how you want then pay for a full speed plan? It’s no different to having various speed levels on the NBN network. With lower speeds being more affordable.
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Captain Nemo's Left Sock. 🐕
(@RuncibleH) reported
1. Due to severely corroded cables and poor service NBN has extended FTTH to my neighbourhood. 2. NBN has not included my ISP, iinet, in the upgrade program so I can't access it. Do it once, do it right. **** you NBN. **** you LNP.
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Harry Denny
(@HarryDenny) reported
@SkyNewsAust Is this the same LNP philosophy that destroyed the NBN network by saying fibre to the premises was too expensive and instead of thinking ahead they changed the network in an attempt to save money that actually cost almost double what the original and superior FTTP would have cost
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OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
Nbn is down again
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Michael__Brule
(@MichaelBrule3) reported
@NBN_Australia The NBN sham the gift that keeps on giving..... A never ending cash cow
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emily 💜 mastermind
(@averageface_em) reported
@Jesslittlefreak i do 😭 and i'm always working with massive files as a designer haha its soooo slow. i curse the former government every day for obliterating the nbn 🙃
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Captain Nemo's Left Sock. 🐕
(@RuncibleH) reported
@selden5 NBN notified me that FTTH was now available and to contact my ISP. Iinet said they are not included in the NBN upgrade program but 'negotiations continue". Seems the only solution is to change to an ISP that is included in the upgrade.