NBN Outage Report in Gilberton, Gold Coast, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Gilberton, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Gilberton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Gilberton, Gold Coast, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane, Gold Coast and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Gilberton, State of Queensland
Latest outage, problems and issue reports in Gilberton and nearby locations:
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caskings
(@caskings) reported
from
Brisbane, State of Queensland
Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Anthony
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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kit
(@heykitarei) reported
from
Brisbane, State of Queensland
@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Chiloe Cerrafon
(@chiesburger) reported
from
Brisbane, State of Queensland
@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??
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CBRZY
(@Cpt_CBRZY) reported
from
Brisbane, State of Queensland
@NBN_Australia has been non existent today. Internet drops every 15 minutes or so and sometimes stays down for 10 minutes. Infuriating to say the least
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Christopher Biggs
(@unixbigot) reported
from
Brisbane, State of Queensland
I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
Oh apparently it’s a nationwide NBN issue. Hooray.
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Graham Smith
(@GrahamSmith111) reported
from
Brisbane, State of Queensland
I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Nitin Gupta
(@NitinGu67644653) reported
@Telstra after months of struggle finally Telstra replaced NBN modem. Telstra deleted all chat history from Telstra app. Telstra tried to make unautorised transections on my card. List is too long. The worst support possible. Please stay away from Telstra if you can.
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In a nutshell
(@Aussie_girl57) reported
@markhumphries What a load of BS . The home owner should pay the installation. NBN internet is now a basic service. Gas , electricity and water are installed and paid for by home owner while renter pays specific service provider . Landlord rip off.
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Bruce smith
(@Brucesm18536877) reported
@NBN_Australia Wait till Starlink becomes affordable and you won't exist anymore. Starlink came in because Aus has one of the worst speeds of internet provided by you. Embarrassing I get 5mbps down on FTTN. How much useless can you be??
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Pits, Maestro
(@Pits666) reported
Must be a big nbn outage somewhere yeah?
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Amarillo
(@Amarillo1942237) reported
@_bin_chicken @markhumphries If you lump the cost of connecting to the existing NBN service onto the property owner, it will be passed on anyway, and the tenant will not have their choice of provider. Often this is bundled with mobiles, etc.
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cm16
(@clirim16) reported
@BelongAU I’m a customer with you guys and am having big problems with my nbn connection
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Alistair K Birch
(@AlistairKBirch) reported
@markhumphries In the bad old Telstra-monopoly days, I was charged $400 to connect a phone line, just so that my ISP could cancel it and take over the copper for ADSL. And it was an existing building, just the previous tenant did not have a phone service. NBN is cheaper than what came before!
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notmrdarcy
(@notmrdarcy080) reported
@markhumphries Maybe you can lobby him to help get renters connected to NBN for free.
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Roger db
(@LifeofRoger) reported
@Aussie_BB @FrothingMuppet Hi, I'm an ABB customer of about 3 years with home NBN connection. Just thinking about your mobile plans, which network do you use? Telstra? i work away a lot so just wondering.
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James Hodgkinson
(@yaleman43381258) reported
@NBN_Australia I’d like to, but the FTTN here is a joke. Don’t bother asking for details, your infrastructure is bad and you refuse to acknowledge it.