NBN Outage Report in Gladstone, State of Queensland
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Gladstone, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Gladstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at NBN
NBN is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Gladstone, State of Queensland
Latest outage, problems and issue reports in Gladstone and nearby locations:
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Matt Gregory
(@AnthropicLive) reported
from
Gladstone Central, State of Queensland
@theprincessashh @NBN_Australia When everyone's mobile data is more consistent than wired home internet you know someone did a major **** up somewhere.
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Teens
(@DinnerDoneNow) reported
from
Wurdong Heights, State of Queensland
@LaTrioli we have nbn satellite, bout as slow as dialup. Everyone else in my burb got f2c. We pay $119 month 50peak/50 offpeak. Neighbours get 500gig unlimited $49.95 superfast speed. Nbn 4got bout our place said 'maybe next time' 🙄
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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David Jay ⚠️#WashYourHands #SocialDistance #Maskup
(@DavidJay_AU) reported
@craigreucassel @NBN_Australia Who is the CEO of your RSP? I find requesting a personal appointment or a zoom meeting with the CEO seems to have matters escalated & resolved extremely quickly. Especially if the RSP is an ASX listed company. Also ask for their address for service, that seems move things along..
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Richard Werkhoven
(@rwerkh) reported
@kiwiinvader @craigreucassel @NBN_Australia The NBN box is an NBN box! It is a part of THEIR network - and with FTTC it powers their modem in the pit.
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SuperDomestique
(@SirCrankset) reported
@markhumphries @craigreucassel Fixed Wireless NBN towers around Sth Coast NSW were built to height of existing trees - about 6 weeks after a bushfire. 3 months later had to be taken down and extended once regrowth got underway
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Tristan Davey
(@twistieman) reported
from
Townsville, State of Queensland
@Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.
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Juanita Boyce
(@JuanitaBoyce7) reported
@craigreucassel @NBN_Australia We had a friend that had NBN cancel their business connection appointment 3 times with no notice. On one occasion it was because the weather was bad “apparently”. It was a bright sunny day. They had no answer for the weather report from our friend.
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jane simmons
(@janesoyp) reported
@craigreucassel Wouldn’t it be good if in the next federal election, you could only vote through an nbn box? Mind you, only the LNP electorates would get the timely & proper service so maybe not.
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Douglas
(@Douglasac10) reported
@FrankCl65360653 @craigreucassel @NBN_Australia If it's the Magic White FTTC box\the HFC Arris box, both are user installable\replaceable unless something needs to be done on the NBN side of the network boundary (eg. for my FTTC installation, it was meant to be a self install but apparently something had to be done at the pit)
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Draven Lee Palmer
(@dravenleepalmer) reported
@BelongAU My internet has been down for a few hours and we have no idea why it's still down after resetting the router/turning it off and on. The NBN outage page says there is one but only for my address, please help it's beyond confusing and annoying!
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Brian Mitchell MP
(@BrianMitchellMP) reported
@craigreucassel @NBN_Australia Complain to the TIO and also get onto your local federal MP. That is a shamefully inadequate level of service.
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Ms Dines
(@ms_dines) reported
@craigreucassel @NBN_Australia Dealing with nbn is a nightmare. On par with Telstra. They make it as difficult as possible. I agree with those suggesting making a complaint.