NBN Outage in Goulburn, State of New South Wales

@Telstra I need help nbn - I can’t text messages: 40 minute hold?!

@Optus The assistance is being told I’ve got a service with minimal coverage despite only activating it a week ago. Their solution is to upgrade me to NBN with no guarantee the speed will be better than my current 2.6Mbps

@NBN_Australia Maybe sort out your dodgy Indian call centres with broken connections, can barely make out what they saying, you have sent a second technician out to do a job he cannot complete because nobody is reading the notes from the first guy that came out

@ElleKnoxxxAu Hey Elle, all retail service providers run on the NBN's lines, so unless you're doing it through 4G or 5G,it's going to be through the NBN ultimately. I am very happy with the NBN where I am. Anyway, 500GB is pretty small if you are camming and streaming Netflix etc. I'd wait.

@ElleKnoxxxAu If you stream tv etc then 500gb is **** all. Wait for NBN get unlimited for less that you’ll pay for 500gb.

@Telstra been trying to call Telstra for over a week as nbn is now available & i want to speak to an actual person & no one in your messaging service can help. What number does a customer for over 40 yrs have to call to get some answers or do I just switch to @AussieBroadband

Freakin useless NBN!! Nothing works! As son as the weather gets crap it all turns to ****!! Thanks Malcolm & Tony!!

@LaavaaaGaming Lucky u. Stuck with fttc. Idk how to contact nbn to change it to fttp. Im down to pay $$

@NBN_Australia Umm no, @NBN_Australia. That’s not what I asked you. My question is: why isn’t your network hardware protected by UPS and backup power supplies? This is data center 101 stuff.

Why when i call the NBN do i have to sit on hold for an hour or more.. No information as to how long the queue is, just the same old tune.. Maybe Brad Whitcomb who is the Chief Customer Service could respond and explain why #bradleywhitcomb #NBNco