NBN

NBN Outage Report in Guildford, Hepburn, State of Victoria

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Guildford, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Guildford, Hepburn, State of Victoria 12/23/2025 08:20

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Guildford, State of Victoria

Latest outage, problems and issue reports in Guildford and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    “NBN is planning some maintenance in your area”. The window is Monday to Friday next week. Outages expected to be 5 hours and 8hrs. No indication of when during the 109hr window. $50 says @NBN_Australia completely **** this up again.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @jenny_sinclair @NBN_Australia Supposedly. From Thursday afternoon until last night it was down because some muppet screwed up the maintenance on Thursday. The whole town was effectively down. NBN Co didn’t care.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @kelvincent18 @NBN_Australia I know where the tower is. The maintenance was completed on Thursday. That’s when the problems started. It isn’t overselling. It is botched maintenance.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • FaiqSiddiqui12 Faiq Siddiqui (@FaiqSiddiqui12) reported

    @NBN_Australia It's almost criminal that NBN continues to market itself as a gaming friendly network while having massive upload frame delays. Pls do a video on why upload rates are disproportionately low. Expressions like hardwired to win etc don't suit NBN. It's very misleading, unfortunte.

  • mizu_xDrop Mizu x Drop (@mizu_xDrop) reported

    NBN has to be one of the worst orgs u can join

  • misullivan Michelle Sullivan @mis@aus.social (@misullivan) reported

    @NBN_Australia Will do but considering I’ve been complaining about these type of issues for 4 years and NBN keep closing tickets with “network stable again” after a few days I don’t expect it to be resolved in the next 10 years..! Still waiting for FTTP which was announced 10/22..

  • Optus Optus (@Optus) reported

    @byrokelly Hi Byron, really sorry to hear you've had a poor experiencing signing up for an NBN service with us. It's not at all what we like to hear from customers. If you would like to provide us further feedback, send us through a DM and we can pass it on - Liam

  • BarrySteeleNB 💧Barry Steele (@BarrySteeleNB) reported

    @NBN_Australia You don't listen do you? I'm complaining about you. I've done everything you suggest in the irder you suggest but without any result. The fault is with NBNCo I and complaining about NBNCo and you're disregard for the service. You, not a reseller are responsible here #DismalFail

  • Shubzilla Shubzilla (@Shubzilla) reported

    @SulfurRaps Thanks! I think I found a great routine down. It took a lot of trial and error, but I THINK what I got works. I say I think because usually Babbyzilla is awake and doin stuff when I'm working on NBN. Sometimes she'll grab my headphones and mimic what I do!

  • noDramas Daniel Dwyer (@noDramas) reported

    @NBN_Australia ... visited onsite today... for 5 minutes... left... still not fixed.. #fail #telco #NBNAustralia Love your customer service response "its very complicated"... if you explain it maybe we will be more patient?

  • misullivan Michelle Sullivan @mis@aus.social (@misullivan) reported

    @StuartS1961 @NBN_Australia (2 seperate lines.. both same issue)

  • noDramas Daniel Dwyer (@noDramas) reported

    @NBN_Australia @elonmusk @Aussie_BB It was assigned to a case manager to be remediated by 29 November and requested a fast track … but we seem to have forgotten the original nbn contractor (whos details i private messages you) offered to fix it for $1500 a week and a half ago… so… you know..

  • rajetic Greg / Kojack 🐀 (@rajetic) reported

    I see now there's also a scheduled outage from 9:18pm to 12:18pm today (it's 9:41pm now, still in the unscheduled outage). I guess thursday will be the only day with working internet? Not holding my breath. Thank you optus mobile (my back up), far more reliable than the nbn.