NBN

NBN Outage Report in Guildford, Hepburn, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Guildford, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Guildford, Hepburn, State of Victoria 12/13/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Guildford, State of Victoria

Latest outage, problems and issue reports in Guildford and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    “NBN is planning some maintenance in your area”. The window is Monday to Friday next week. Outages expected to be 5 hours and 8hrs. No indication of when during the 109hr window. $50 says @NBN_Australia completely **** this up again.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @kelvincent18 @NBN_Australia I know where the tower is. The maintenance was completed on Thursday. That’s when the problems started. It isn’t overselling. It is botched maintenance.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MattCowgill Matt Cowgill (@MattCowgill) reported

    @NBN_Australia My service provider (Internode) tells me to talk to NBN.

  • JustHavingAGeez Jason Bean (@JustHavingAGeez) reported

    @charlietech @NBN_Australia Tier 1 or Bust. I’m disappointed @GoogleDownUnder haven’t addressed the firmware issue with VLAN to allow Google Wifi/Nest users to plug their devices directly into NBN hardware.

  • mcanty99 Melissa Canty (@mcanty99) reported

    @JohnRHewson @AlanBixter Consider the infrastructure to fix outages too - our private nbn line came down with a tree in the Dandenong Ranges storms on June 9. Still not fixed, no notice of when that might happen, and 700 households are in the same boat.

  • GoMootyPro Mooty loves his friends No 🧢 (@GoMootyPro) reported

    Anyone else having @Optus NBN issues in Sydney? Drop-outs and no internet all morning... 5th time in two weeks 🗑

  • Alectro_info Alectro Pty Ltd (@Alectro_info) reported

    @NBN_Australia Can you please advise or update your website regarding schedule NBN maintenance in NSW (Alexandria 2015), website indicates 15 minutes interruption. Interruption started at 12:12am and is still down @ 1:17am. Please update expected interruption down time.

  • Optus Optus (@Optus) reported

    @jono31 Hi Jono, I'm sorry to hear about the confusion when looking to relocate your NBN service. We can certainly take a look and provide detailed information, could you DM us? We'll then verify your account details via a secure form and take it from there. Sarah

  • trashyhonky Prof. of Epidemiology & Dance 💩🚳🌨️🎭🕺🏆💦🍺🍑 (@trashyhonky) reported

    Imagine having voted for a party that promised and delivered a watered down NBN and now you WFH complaining of slow speeds and clogged bandwidth.

  • 007paulchristie Paul Christie (@007paulchristie) reported

    @Telstra That’s great Austin any chance you can fix the service so it actually works without dropping out all the time. I have a suspicion this is happening intentionally so we move to the NBN.

  • charlietech Charlie (@charlietech) reported

    @barbpar @aclennell Hi Barbara, anything i can do to help? Have you got NBN at home? What about 5G home internet?

  • Optus Optus (@Optus) reported

    @GinaTasovac Hi there, Gina. We do get that interruptions - especially during lockdown - can be frustrating. There was an NBN outage affecting customers in some areas of NSW earlier, but this has since been resolved. We suggest a restart of all devices & equipment (1) Casey