NBN

NBN Outage Report in Guildford, Hepburn, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Guildford, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Guildford, Hepburn, State of Victoria 11/30/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Guildford, State of Victoria

Latest outage, problems and issue reports in Guildford and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    “NBN is planning some maintenance in your area”. The window is Monday to Friday next week. Outages expected to be 5 hours and 8hrs. No indication of when during the 109hr window. $50 says @NBN_Australia completely **** this up again.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @kelvincent18 @NBN_Australia I know where the tower is. The maintenance was completed on Thursday. That’s when the problems started. It isn’t overselling. It is botched maintenance.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @jenny_sinclair @NBN_Australia Supposedly. From Thursday afternoon until last night it was down because some muppet screwed up the maintenance on Thursday. The whole town was effectively down. NBN Co didn’t care.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ewster ‏Ewen Bell (@ewster) reported

    @NBN_Australia Vocus were a total disaster and I found a provider who doesn't use their network.

  • LQueen910 LizardQueen910 (@LQueen910) reported

    In dire straights with #Telstra and the NBN. Telstra keeps asking me about my home phone, if there’s issues with it - I don’t have one. Am I the only person who doesn’t have one?

  • hist Hist🐨 (@hist) reported

    I've literally been passed from person to person when my issue is that my NBN router has no power. Yes, I did unplug it and plug it back in after 1 minute. Yes, I did try it in another socket (even if I don't swing that way). Yes, I did test the outlet - it's powered.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @kizz3r The issue has now been raised to NBN Co for further checking. The Engineer will be in touch as soon as na update becomes available. We apologise for the inconvenience. -Ahra

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @acccgovau I live on the Gold Coast and the NBN has dropped out for the second time in the past month. No explanation from @Telstra and no customer service available. We pay for the service and get no help in return. What would you advise us to do?

  • iiNet iiNet (@iiNet) reported

    @redruby17 Hi Dr Jos! We've located your details from a previous chat; NBN states that the issue should be resolved. Please turn off your modem/NBN hardware for 10 minutes, just to allow a reset and then give it another go. This should restore the connection. Thanks! - Leo

  • bestmemescolle1 bestmemescollections (@bestmemescolle1) reported

    @Telstra I have been without internet for 24 hours and can not get in contact with anyone from telstra to rectify this. Is telstra nbn down in brisbane and toowoomba?

  • AlenaEH Ah! (@AlenaEH) reported

    @Internode What's going on with the nbn in Ballarat. I've had no service all day and couldn't get through your help line😡

  • ch0zodia chloe rou (@ch0zodia) reported

    Optus really needs to sort their **** out and get my NBN working again. I cannot generate income if I cannot get online you useless *****.

  • Zoldar BizzDesign (@Zoldar) reported

    @NickyVeitch @Telstra @NBN_Australia You are on the best system already, why are you trying to change, they just changed coaxial cable over to NBN, my speed went from 145Mbps to 98Mbps, so they refund me $20 a month as I lost speed and they could not fix lol. Win for me I think.