NBN

NBN Outage Report in Guildford, Hepburn, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Guildford, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Guildford, Hepburn, State of Victoria 12/24/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Guildford, State of Victoria

Latest outage, problems and issue reports in Guildford and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @jenny_sinclair @NBN_Australia Supposedly. From Thursday afternoon until last night it was down because some muppet screwed up the maintenance on Thursday. The whole town was effectively down. NBN Co didn’t care.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    “NBN is planning some maintenance in your area”. The window is Monday to Friday next week. Outages expected to be 5 hours and 8hrs. No indication of when during the 109hr window. $50 says @NBN_Australia completely **** this up again.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @kelvincent18 @NBN_Australia I know where the tower is. The maintenance was completed on Thursday. That’s when the problems started. It isn’t overselling. It is botched maintenance.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • mynkkool Mayank Kool (@mynkkool) reported

    Hey #nbn, I have lived in 3 countries and this is my worst experience to get an internet connection. Any chance you can resolve your “signal issues” at 20 Kimberley court, Bella Vista. It’s going to be a month without internet Can’t believe #nbn u r getting away with this service

  • PaulDaleNT Paul Dale (@PaulDaleNT) reported

    Had to run an extension cord across the house to get the NBN box and wifi going to watch netflix. First world issues though as we could have hotspotted from phone.

  • Laura_Loot people are strange (@Laura_Loot) reported

    @Telstra Thanks Jimmy. Trying to get my NBN service to show up on My Telstra ap so we can manage parental controls so our kids don’t stay up all night watching Telstra TV. Apparently the fix is in and will take 48 hours.

  • Kazie151 Kazie (@Kazie151) reported

    I just got a scam call pretending to work for the NBN & wanting to fix my computer. He was utterly shocked I answered the call & took a while to try to remember his nonsense. I was shocked too coz usually I get fraud alerts & don't answer. lol Reported thou.

  • Wraiyth Matt Stafford (@Wraiyth) reported

    @NBN_Australia Yes, it is back up today, but the fact that there was a ~8hr outage that wasn't acknowledged by NBN despite there being a tech looking at it, is definitely worrying and not a great experience trying to get information.

  • ThurstoneMOAR Thurstone MOAR III (@ThurstoneMOAR) reported

    @jonathannen Yeah. I found it weird to watch the speed tests repeatedly hit ~300mbps when I was forced to tether my entire house infra off my phone when NBN was down.

  • rhinoz rhinoz (@rhinoz) reported

    @Telstra I also want to know when you have the 5G at home modems again bc i didn't actually want the NBN in the first place, @telstra but they will cut ADSL here soon and no info on when those delivery issues are solved...

  • stranger7777779 stranger (@stranger7777779) reported

    @SiriusS30099010 @SallyRMelb But most likely Albo will focus more on doing everything that Scott hasn’t done. ICAC Fix Aged Care Supply enough PPE & RATs/boosters Real climate action Fix the NBN debacle Govern. #auspol

  • Daz44160601 Darryl Komrade (@Daz44160601) reported

    @TaodeHaas Well he was told they would use copper wire and voted accordingly for 100 year technology. Like the NBN he is very slow on the uptake.

  • WestnetAU Westnet (@WestnetAU) reported

    @falmag34 Hi Wayne! Is this for a Cable service, NBN, or another type of connection? Any chance you have a task/ref or invoice number handy to point us toward your account? We'd be more than happy to take a look and lend a hand. - Liz