NBN

NBN Outage Report in Guildford, Hepburn, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Guildford, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Guildford, Hepburn, State of Victoria 12/12/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Guildford, State of Victoria

Latest outage, problems and issue reports in Guildford and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @kelvincent18 @NBN_Australia I know where the tower is. The maintenance was completed on Thursday. That’s when the problems started. It isn’t overselling. It is botched maintenance.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    “NBN is planning some maintenance in your area”. The window is Monday to Friday next week. Outages expected to be 5 hours and 8hrs. No indication of when during the 109hr window. $50 says @NBN_Australia completely **** this up again.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @acccgovau I live on the Gold Coast and the NBN has dropped out for the second time in the past month. No explanation from @Telstra and no customer service available. We pay for the service and get no help in return. What would you advise us to do?

  • JamesGruber11 James Gruber (@JamesGruber11) reported

    Honestly, @Telstra is the worst company I have dealt with and it's not even close. I switched NBN internet in November 2019 to another provider yet @Telstra has kept on taking direct deposits each month ever since.

  • JonesyBen Ben Jones (@JonesyBen) reported

    @NBN_Australia I’ve been told the maximum speed my FTTC service can achieve is 59Mbps download and 14.8Mbps upload. What, if anything can be done to improve this?

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @kizz3r The issue has now been raised to NBN Co for further checking. The Engineer will be in touch as soon as na update becomes available. We apologise for the inconvenience. -Ahra

  • richardolsen Richard Olsen (@richardolsen) reported

    Our @optus NBN cable has not worked since Friday - their network service page says "reduced service" and "under investigation" luckily remote learning is over...

  • rfg001 RFG (@rfg001) reported

    @NBN_Australia Good morning, our aerial coax cable to the house became detached Sunday the 29/11/20, we now have no internet, Optus cannot even advise when the repairs will be carried out, we need internet for work. HELP PLEASE !

  • ch0zodia chloe rou (@ch0zodia) reported

    Optus really needs to sort their **** out and get my NBN working again. I cannot generate income if I cannot get online you useless *****.

  • sreynold Stephen Reynolds (@sreynold) reported

    @James_Jeffrey That nice Mr ScoMo and that nice Mr Turnbull saved the NBN from a fate worst than death. "Fiber to the home". If we had FTTH everyone would now be taking about the Gigabit network to every home with it's increased productivity and associated tech innovation.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @SirClancelotodo Oh no! That would annoy me. Have you raised this with your provider? When ever you experience an issue with your service, your provider will run through some trouble shooting, and if they can't resolve it, they will log a service restoration request to their nbn support. 1/2

  • James_Jeffrey James Jeffrey (@James_Jeffrey) reported

    "Every time (Labor) promised to fix a problem, all you end up with is the bill," says Scott Morrison, whose Government so comprehensively cocked up the NBN it will cost the taxpayer $4.5 billion to fix. #qt