NBN

NBN Outage Report in Guildford, Hepburn, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Guildford, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Guildford, Hepburn, State of Victoria 12/26/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Guildford, State of Victoria

Latest outage, problems and issue reports in Guildford and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @kelvincent18 @NBN_Australia I know where the tower is. The maintenance was completed on Thursday. That’s when the problems started. It isn’t overselling. It is botched maintenance.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    “NBN is planning some maintenance in your area”. The window is Monday to Friday next week. Outages expected to be 5 hours and 8hrs. No indication of when during the 109hr window. $50 says @NBN_Australia completely **** this up again.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @jenny_sinclair @NBN_Australia Supposedly. From Thursday afternoon until last night it was down because some muppet screwed up the maintenance on Thursday. The whole town was effectively down. NBN Co didn’t care.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @LeviathanJabb We're sorry to hear your services have been impacted by this. NBN Co is working closely with power providers and Emergency Services in Victoria and will monitor the weather situation over coming days. It will continue to respond to network outages and is aiming to restore 1/2

  • jodebkp jodie (@jodebkp) reported

    @Telstra my family have spent hours on phone and visiting two stores and need help - my parents have had their phone number of 50 years disconnected without consent, Telstra seem to know this occurred when nbn installed but no one can help with the number being reconnected.

  • MarkDActon007 Mark David Acton (Mark) Bond (@MarkDActon007) reported

    NAT type Xbox wireless: - Open. - Double. - Unavailable. Tethered to my mobile - not applicable. NBN WiFi: -- 192.***.*.1 i'm on. 192.***.*.2 is the router. Different settings. I'M NOT AN IDIOT. Loose lips sink ships. Another silly *** (shakes head and tuts).

  • cherniTweet Cherni (@cherniTweet) reported

    Loving our first world @NBN_Australia... Connection dropped (not a user error or issue ) and first available technician is in two weeks. Third world provider.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported

    @Optus @yaakov_h The SMS template for that planned outage notification should be changed to include the word "outage" so that customers are informed of an @NBN_Australia planned outage. Customers might assume that improvements are performed with no outage because you didn't mention one.

  • yaakov_h Yaakov - יעקב (@yaakov_h) reported

    @_TimMcMahon @Optus @NBN_Australia there are even more fun assumptions baked in. what mobile hotspot? optus never provided us with a hotspot. how would we even hook our Ethernet network up to a hotspot? that link doesn’t even tell me anything about a hotspot.

  • Angrybudgie Angry Budgie (@Angrybudgie) reported

    @OurNarungga @Telstra @NBN_Australia And they call this world class broadband network. Should have been done with fibre in the first place.

  • thill73 Tara Hill ❤️🤍🖤 (@thill73) reported

    @Niksterisms Yeah all over the Dandy Ranges is pretty bad, looked like a cyclone had gone through. We had a tree go down on our property taking out the electrical and NBN lines, which also blocked the driveway. Just a waiting game now, but very frustrating and draining.

  • FickleRatio Fickle.Ratio (@FickleRatio) reported

    @NBN_Australia That fault ticket was raised over 10 hours ago, the internet is out for multiple towns because of this one fault. You shouldn't need an ISP to tell you that's a bad thing.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported

    @yaakov_h @Optus @NBN_Australia There's a risk that communities become isolated when there's a power outage that takes nbn infrastructure and mobile infrastructure down. Mobile backup won't always work due to loss of coverage. Telcos may think that there's overlapping coverage so they don't prioritise.