NBN outages and service status in Hillview, New South Wales

Problems in the last 24 hours in Hillview, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hillview, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Catriona Wallace (@catrionawallace) reported 8 minutes ago from Sydney, New South Wales

  @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

• 
  FairGo (@nchuah) reported 11 minutes ago from Melbourne, Victoria

  @DaveSharma Not as bad as copper wires for nbn broadband courtesy of Turnbull. Btw nothing wrong with manufacturing trains in Australia .

• 
  DJ Alpha-T #BLM (@DJ_AlphaT) reported 12 minutes ago from Westfield, Western Australia

  @oldmanranting @abcnews Absolutely. Either that or it's an indictment of the poor quality of our NBN.

• 
  𝗗𝗿 𝗠𝗮𝗿𝗰 𝗖-𝗦𝗰𝗼𝘁𝘁 (PhD) 📺🎬🖥 (@marc_cscott) reported 13 minutes ago from Melbourne, Victoria

  @NBN_Australia Yes have spoken more than 5 times. Coming to the house they say it’s fine, but appears to be 1 of the 2 wifi signals the router provides only gives very low speeds. The other is fine, but small distance. I’ll look at a different provider than @foxtel. Appalling customer support.

• 
  Naisa Lasalosi (@OyNAISA) reported 17 minutes ago from Melbourne, Victoria

  @NBN_Australia is there an outage in Melbourne??

• 
  Pete Evans' Facebook Delusional Syndrome (@BruceHore) reported 19 minutes ago from Porepunkah, Victoria

  Has anyone seen Tony "the govt took the #nbn to the election and won so we won't be discussing it" Jones ex-#qanda? I'd like a chance to discuss the NBN and his (?) decision to never discuss it despite it being a predictable train wreck.

• 
  💧NotSoAwry 🧙‍♀️#RavingInnerCityLunatic (@totallyawry) reported 19 minutes ago from Adelaide, South Australia

  @stevol321 @InsidersABC @David_Speers NBN and NDIS were ALP ideas, too. When has that stopped the LNP from stuffing things up? Try to tell your provider you're not going to w-f-d. RC told them what was needed, but did they fix the problems? LNP have been in for 7 years, complain about ALP when they're in.

• 
  Rahul (@wildnez) reported 23 minutes ago from Brisbane, Queensland

  @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

• 
  ■■PAUL■■ (@PaulRaidersGuy) reported 24 minutes ago from Brisbane, Queensland

  @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

• 
  David Baker (@bakerdavid) reported 25 minutes ago from Melbourne, Victoria

  6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.