NBN

NBN Outage Report in Ingham, Hinchinbrook, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Ingham, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Ingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Ingham, Hinchinbrook, State of Queensland 12/22/2025 19:55

December 22: Problems at NBN

NBN is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • mintomusings Karen Smith (@mintomusings) reported

    @BrowntownBrew @NBN_Australia @tpg It’s a black box with green lights underneath the TV. After 4 weeks it inexplicably righted itself yesterday. It’s happened several times before, but only for a couple of days, so it’s bound to happen again. We’ll never know why as #NBN couldn’t be bothered coming out. Thx tho.

  • Melb2X M (@Melb2X) reported

    @GadgetGuySite We connected Arctel nbn yesterday after searching for deals and seeing it mentioned on the OzBargain nbn deals page. My older NetComm NF2 router and very slow HP Win 10 laptap are probably now limiting the speeds, especially the laptop. Netflix is fine.

  • NBN_Australia nbn® Australia (@NBN_Australia) reported

    @RazorRam0n Please contact the local power provider for more information including the Estimated Time to Restore (ETR). nbn recommends customers perform a reset of their modem and in-home equipment once the power is restored to their area if further issues are experienced. 2/2

  • Profax13 Profax (@Profax13) reported

    @jacojac @NBN_Australia @Starlink I'd say NBN's non-customer service is appalling to say the least. WiFi down since 1 1/2 weeks, with being constantly lied to and no resolution in sight. Starlink is the only viable alternative.

  • imatrollhahalol A fren (@imatrollhahalol) reported

    nbn jeets finally returned to fix the internet

  • CC68891975 C C (@CC68891975) reported

    @MissIgraine As I understand, you are right! They said the download speed is slow only 9, and interference. They installed a new wifi modem, and said call to see if NBN can be successful at this property. There is a new tower recently constructed nearby. A mountain right next to me. Etc

  • mickrogersau Michael Rogers (@mickrogersau) reported

    @k_mahlburg The reality is it is the NBN all over again. Bring out tons of cheap labour. Undercut current wages, and they used down the track. These poor people find out they can’t afford to live here. Look it up it’s well documented. Indian migrants were enticed here with what seems like good wages then found out the real cost of living. And this was pre COVID

  • dabrown72 Darren Brown (@dabrown72) reported

    @NBN_Australia Dear NBN Social media team - I need to get an update on a damage to NBN Infrastructure case I’ve logged - can you add me to DM so I can send the case number if you have access to the database please? Thanks in advance.

  • mintomusings Karen Smith (@mintomusings) reported

    @NBN_Australia We’ve already put in two requests & #NBN keeps telling us the box is working. @tpg can’t help more as it’s not their product. It seems like classic bureaucratic buck-passing to me. Meanwhile I haven’t been able to watch TV for 3 weeks & I need to watch the news for work.

  • Blai5e1 Blai5e (@Blai5e1) reported

    @davepl1968 Here in Australia, we flex with 1Gb for a residential connection. Unfortunately, 1Gb down/50Mb up but in two weeks, the NBN infrastructure overloads will grant a free upgrade to the upload speed to 100Mb. In addition, a new 2Gb/200Mb tier service will be added.