NBN

NBN Outage Report in Ingham, Hinchinbrook, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Ingham, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Ingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Ingham, Hinchinbrook, State of Queensland 12/01/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @TinyButMighty17 @NBN_Australia Hey there, if there is an active fault, you can request compensation, and it will be assessed and applied to the account accordingly once the fault is resolved. Id suggest having a chat with our Support team on 1300 880 905 - Bec

  • Jetplayer1 ᴊᴇᴛᴘʟᴀʏᴇʀ (@Jetplayer1) reported

    @Ghoulmao @NBN_Australia How can you post if your internet is down I think your throwing your game smh some people in this world truly want to see the world burn!

  • Optus Optus (@Optus) reported

    @Fipty Our technicians are already aware of this and are working with NBN to fix it as soon as possible. Unfortunately, there is no time frame for resolution at the moment. Sorry for the inconvenience. Kartik

  • TheTipsyWeeb OzzyTrashLord (@TheTipsyWeeb) reported

    @TelstraEnt I ******* doubt it, you can't even keep a stable "high speed" (500mbs) NBN connection to a single ******* house I'd hate to see the state of that network

  • Ghoulmao Lachlan (@Ghoulmao) reported

    @NBN_Australia Hey Sarah, I’m well aware of the outage as it’s been actively happening for nearly 24 hours. Is there any way to check if there’s an ETA for the resolution of the outage or should I just wait and pray?

  • Ghoulmao Lachlan (@Ghoulmao) reported

    Spent all of today hoping my internet comes back for OCN tonight... @NBN_Australia fix your service. My net has been down because of a problem on your end since 9pm last night xx

  • to_morrison MorrisonHasToGo (@to_morrison) reported

    @callralstonsaul Well there is that disaster too isn't there? The assumption that all Australian's have access to NBN, even at the best of times, which we don't, let alone after a natural disaster takes out connections whether it's Telstra pits or mobile phone black spot towers( many burnt down)

  • Optus Optus (@Optus) reported

    @jackels1 Apologies my bad with the postcode, Jacky. Tower would be for the mobile network. NBN does not run through the tower. There is no fault in your area so this seems like a fault related to your specific property. Kartik

  • Shefali93861620 Shefali (@Shefali93861620) reported

    Still waiting for the issue to be fixed #belongau #nbn #nointernet

  • Optus Optus (@Optus) reported

    @steelermac6 Hi Billy, I'm sorry to hear about the intermittent issues with your NBN service. If you'd like us to take a look, please DM us the account details via the secure form along with the 4 digit PIN. Alternatively, you can message us via the My Optus app. Sarah