NBN Outage in Karraganbah, State of New South Wales

Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one

Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.

@alexwantscoffee @NBN_Australia Exactly my thoughts. And no amount of help from the service provider is going to change the amount of users on the node, or as you say, magically turn the copper lines to fibre optic.

@NBN_Australia It’s directly related to the ‘fibre to the node’ loading, that can’t be fixed. Nor can the crap quality of the telephone lines in this area be totally replaced easily.

Big **** off to telstra for somehow making my first gen nbn (fibre to the house baby!) slow as all hell

@Vic_Rollison Gees, we probably still wouldn't have an ETS by now, a 2nd rate NBN and a system which favours the rich and blames the poor and unemployed for wearing those ugly old Vinnie's clothes. Wait a minute

@Telstra Got this message today “Hi, you recently contacted us about the Internet issue on your NBN Service. We believe this is now fixed” Guess what....STILL NOT WORKING!!! #australiasworst company

@Telstra another day goes by and still not resolved......June 26 and no NBN. Entirely Telstra problem when by mistake they put “restrictions “ on the account but it takes forever to lift them. BTW was in credit when restrictions where wrongly imposed

@heatherewart1 @SwannyQLD @abc730 YES the NBN is my weather gage, whenever it's going to rain the NBN goes down

@Telstra are just plain hopeless. Have been trying since May to fix a Telstra “error”....up to call 46 and each time assured it is fixed. Even have emails saying fixed but still NBN speed 0.002!!! World class!!

@Telstra why is @NBN_Australia so slow tonight at 2.75kbs. Woeful. Two hours and still can’t download a movie that runs for same time.

@Cummins7Robert @SBSNews @ScottMorrisonMP The LNP is just being the attack dog controllers for Murdoch. Murdoch and his father were and still are hell bent on killing off the ABC and anyone not on their payroll. Look who is pulling the strings. The LNP did similar shit for FOXTEL by stuffing the NBN to make Netflix bad.

@RavnilRanjay @ScottMorrisonMP There is a projected possible potential surplus... And then only if all the unicorns fat at the same time. This is a surplus like the NBN was a solution #fraudband #fraudsurplus

@Scamwatch_gov @nswpolice I don't care if they scam me, just get my damn NBN hooked up

Our NBN always goes down when it rains. I guess those poor packets aren’t very good swimmers

Like clockwork.. it’s raining on the central coast so @Telstra @NBN_Australia is not working .. Set your watch by it ..

I'm getting same from #Optus - quality of the "high-speed" #NBN is shockingly bad.

@Telstra Yes because every time it rains water gets in the node and we lose service .. @Telstra know about it and so does @NBN_Australia and no one fixes it .. no wonder you both have so many complaints

@Telstra No because every time it rains water gets in the node and we lose service .. @Telstra know about it and so does @NBN_Australia and no one fixes it .. no wonder you both have so many complaints

It’s raining so @Telstra’s @NBN_Australia is not working .. ho hummm ....

@Telstra Ethan, I didn’t get into contact with your nbn team. But I’ve done a complete reset and working fine. I used to have no issues with my Telstra nbn/phone line modem in bridge mode and wifi off as use my netgear nighthawk. Looks like using Telstra modem in bridge causing issues.

Fix your service @Telstra so quick to charge your customers $15 late fees but can’t even supply a solid nbn and telephone service. Still no internet or phone after 4 days of on and off service. Will I get my $15 late fee back....doubt it!

Hey but when the NBN is down it is a great back-up just like the old phone that doesn't need power to work. #technology will always need a redundancy

@DoubleDworks Yes exactly i was NBN for 2 years before returning to New Zealand. It was slow and it dropped out so much i was sick of complaining. New Zealands internet is great beats the NBN.

@justmefeeb NBN's been a dog from the beginning. my olds have been there about 3 1/2 decades and its been an issue since i think started under gillard. pretty sure i recall mother saying changes of govt created a run of issues.. some changed things, others wanted to change completely etc etc

@NBN_Australia @AUSFestivus This is like that one time 6 wks ago when I sent address of an unlocked FTTN cabinet and suggested their network security was hopeless. Last time I looked, it wasn’t “unlocked” anymore because the lock had been physically ripped off. Your clownish org can’t even get that right.

@Info_Aus You are using an apple something if I remember right. When I have issues like that with Android it seems to be iffy NBN.

@warnie1aus Oh...the make up doesnt work like that mostly here....just a bunch of clowns....lol...We also have an nbn tower on the farm...7 metres by 7....they charge rates for it at the same rating as hundreds of acres....#NewYorkMafia

@NBN_Australia They are lagging because of the atrocious nbn outages that keeps happening (service provided was notified, stop passing the buck). I regret moving to nbn 1 month ago- 3 outages so far... only 1 outage with my reliable adsl in 10 years

@NBN_Australia Unbelievable, 3 outages in 1 month!!! I had 1 outage in 10 years with ADSL2. Simply unacceptable (Yes, my service provider has been contacted, it is nbn network outage)

@NBN_Australia If your techs drive to the addresses Ive provided and cannot locate the fault then they should be fired. Out of a canon. Into the sun. If the org is so broken that it cannot handle a simple public safety report then I hope everyone responsible is named at a royal commission.

@Telstra you're nbn service is a joke. You promise to provide a service that you clearly can't or don't and expect customers to pay a premium. I've been on the phone with incompetent support staff for 32 mins who don't know how to deal with the situation.

@hughewilliams @NBN_Australia Fight between existing and new provider over who should repair broken socket and then couldn't reconnect anyway as my service had been terminated. All that for a service that costs 20% more and 10% slower than what I had.