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NBN outages and service status in Kelso, Tasmania

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Kelso, Tasmania

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kelso, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Babar_82
    Babar Thaheem (@Babar_82) reported

    Hey @Telstra I waited in line for 45 mins to get my internet working and the line dropped or the agent hung up. This is ridiculous now I have to call again and do this during working hours ! Your NBN service has been down since morning.

  • becsmedley
    Rebecca Smedley (@becsmedley) reported

    @NBN_Australia According to that link, which I’ve checked multiple times this past week, there are no issues. Unfortunately @Telstra are next to impossible to contact now because I would very much like to report it and get it sorted. I guess my next step is changing providers?

  • lepparda
    Adrian Leppard (@lepparda) reported

    @Telstra Anyone know why the nbn is down again!!

  • grahamwkidd
    Graham W Kidd (@grahamwkidd) reported

    @NBN_Australia Seriously? I'm getting a download speed of ludicrously low speeds and your suggestion is get a new Modem? How about you fix the NBN infrastructure.

  • jendudley
    Jen Dudley-Nicholson (@jendudley) reported

    @GordyPls I do. It's in the story. And NBN has known about shortages since December. People who move homes or try to connect now are being given no options because often legacy connections have been shut down and there's no mobile packages designed for them.

  • HarryDunn23
    Harry Dunn (@HarryDunn23) reported

    @LenoraAu @Telstra Same. We have 15 staff with no phone or internet. On the phone to Telstra at the moment and they say there was planned maintenance work for mobile network (3g,4g and 5g) but there are no issues with NBN!!! They have no idea what they're talking about. St Peters Sydney 2044

  • matrix30au
    Robbie ❤ (@matrix30au) reported

    @hexsteph @NBN_Australia We wont get FTTP till 2022, still running off the old Copper Wires because our town doesn't have FibreOptics yet. @NBN_Australia Service is slow and drops out. Hurry up with the upgrades!

  • stuffraymakes
    Ray (@stuffraymakes) reported

    @hexsteph @NBN_Australia I hate how we have to fight for a substandard service

  • Foolinqs
    Savarna ⛾🏳️‍🌈🎮 (@Foolinqs) reported

    @hexsteph @NBN_Australia Goodluck with that. They broke so many promises to my family and I about sending out technicians to fix problems. We ended up just giving up and using Telstra's backup network (4G).

  • gotroppo69
    TroppoInNQ (@gotroppo69) reported

    @sharitags @RollingStone I still believe that had we had something trusted like the BBC's Click, we'd have been better informed about the need for the NBN and would've universally embraced it. Instead we got rubbish reporting and that allowed it to be watered down.