NBN

NBN Outage Report in Kilcoy, Somerset, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Kilcoy, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kilcoy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Kilcoy, Somerset, State of Queensland 02/04/2026 22:35

February 04: Problems at NBN

NBN is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • claudiarosegame 🎅🏼 𝒮𝒶𝓃𝓉𝒶 𝒞𝓁𝒶𝓊𝒹𝓈 🎅🏼 (@claudiarosegame) reported

    @NBN_Australia oh ****, hey lol, think my whole area is having an outage at the moment 🤯

  • higgzee Tim (@higgzee) reported

    @Telstra is there anyway of having a conversation with someone in real time? Using your chat service for my last query took 24 hours and now my NBN order is lost

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @filmgirl152 Hi there, sorry to hear it is not running well, from the email hopefully NBN has already seen the issues and are looking to get the area stabilized! If you do need to call we are open 8am to Midnight AEDT. - Adam

  • psg_au Peter (@psg_au) reported

    @NBN_Australia The NBN tech has identified & agreed it is YOUR phone line that is the issue -FIX IT

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @jim_healy @NBN_Australia Hi James, I can only speculate as business and management decisions like this are a bit above me, but I suspect it is more to do with network capacity. As residential usage would be by far the biggest percentage of TC4 service backhaul bandwidth would be weighted that way. -Adam

  • Chuggism Greg C (@Chuggism) reported

    @ButIJustGotHere @NBN_Australia The NBN is currently down at my place in Ringwood. ... The black box only makes it to the 3rd (of 4) lights

  • Slugasi Honorable Odin 👁 (@Slugasi) reported

    @NBN_Australia Impossible you kidding? Don’t mean to be rude even if I got that far to speak to someone they would pacify me being a no body cmon Sarah the world don’t work that way you know that. Your very kind to respond though thank you. Merry Christmas 🎅🏻🎅🏻

  • psg_au Peter (@psg_au) reported

    @NBN_Australia Absolute crap. Get with the program. Your rubbish line is still not working. Was reported to Optus on the 4th December & there is STILL no resolution. Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE.

  • JennyEjlak Jenny Ejlak (@JennyEjlak) reported

    @PeterCronau @chrismurphys Same. I’ve used ALDImobile for all my data needs for years - there are slow periods (4G) but I had that w 3 different ADSL/NBN ISP. phone data more reliable, no dropouts & heaps cheaper

  • Pez_Bro Pez 2K (@Pez_Bro) reported

    @NotDoritosChip Sooooo 1. Modem almost caught on fire, bought a new modem. 2. NBN is working doing schedule work in my node, that then for upgraded to a “repair” and is “pending” 3. I was meant to be part of a minecraft race and now NBN let everyone down...