NBN outages and service status in Liverpool, New South Wales

Problems in the last 24 hours in Liverpool, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Liverpool, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcus Wong (@aussiewongm) reported 2 minutes ago

  I'm thinking change of upstream provider has ****** up everything on the network, so decided I should kick my router as well to see if that makes a difference - I'd already kicked the NBN NTD this morning after it dropped out initially.

• 
  Energy of Oz (@EnergyOfOz) reported 3 minutes ago

  @Temjinck @TopherField There was hardly any logic demonstrated by the pro-NBN side of the debate back then, just emotion. And the worst was the ABC’s Nick Ross

• 
  LCHF Matt (@LCHF_Matt) reported 5 minutes ago

  @TTAlwaysWins I’m pretty sure our issue is water ingress in the pits. When it rains it stops working. The last time it stopped (3rd time in 6 weeks), by the time NBN came to fix it (4 days) it was working again, so they blamed us. But Dodo has line tests showing it wasn’t working and I have photos showing the DSL link not connecting. The NBN is a white elephant. The government needs to sell it now and get whatever it can and move on. I ordered the Starlink dish the same day I booked the NBN repair. The dish came the same day as the NBN tech.

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  John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported 8 minutes ago

  @TopherField I'm in regional Victoria and there's NBN fixed wireless, someone has to come to your home, drill holes and install cables and a antenna on the roof that's if you are in line of sight of the tower, it is slow, people around me have just got Starlink instead, it's a game changer

• 
  Johnnymoo1969 (@johnnymoo1969) reported 8 minutes ago

  @NBN_Australia @ausgov If I ran my business like you I’d be bankrupt - you get away with it - too bad I’m going to Starlink - hope Starlink puts you out of business - how about paying me for my leave day!!!

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  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 9 minutes ago

  @NBN_Australia If a service provider says there is an NBN outage but it is not listed in you website what should I do?

• 
  Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reported 21 minutes ago

  When my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it

• 
  Michael Timbs (@michael_timbs) reported 21 minutes ago

  ******* perfect. Set up some remote spot instances to distribute some compute. Set up Claude to monitor and tear down when finished. Quick health probe to make sure everything is fine, about to log off for the night and NBN outage hits immediately. Could not be worse timing

• 
  willard shoko (@WillarShoko) reported 26 minutes ago

  Amazon Leo 🇦🇺 Australia NBN and Amazon’s LEO satellite internet service pushed to 2027 NBN Co and Amazon’s planned low Earth orbit (LEO) satellite-powered internet service is still a while away, with the latest update indicating a mid 2027 launch. It comes a year after the initial announcement confirming NBN Co’s partnership with Amazon. At the time, mid-2026 was the estimated start of the Amazon Leo (then known as Project Kuiper) satellite rollout. Now, the rollout is set to start “around mid-2027”, according to an online update attributed to Gavin Williams, NBN Co’s Chief Development Officer, Regional and Remote. Accompanying the announcement were more details about the NBN LEO service. As the rollout commences, NBN’s new satellite service “will be progressively available to homes and businesses across the NBN satellite footprint”. To begin with, eligible Australians will be able to access LEO internet “through participating Australian internet providers”. NBN Co also confirmed wholesale speed options of either 50Mbps downloads and 10Mbps uploads, or 100Mbps/20Mbps. Although those speeds aren’t higher than NBN’s existing satellite internet technology, the soon-to-be-retired Sky Muster array encounters notable speed drops during peak usage times, according to the ACCC’s Measuring Broadband Australia report. Sky Muster relies on geostationary (GEO) satellites, which orbit roughly 36,000km above Earth. LEO satellites operate much closer, with Amazon’s technology set to orbit at around 600 km. With less distance to travel, NBN’s upcoming service should improve latency and overall internet speeds for those reliant on satellite connectivity. By transitioning to the new satellite technology, NBN aims to compete more strongly alongside Starlink for rural Australians. ACCC’s reporting measured Starlink’s average download speed at 230.4Mbps on its premium $150 monthly Residential Max plan. For now, NBN Co plans to start testing the LEO service “later this year”, followed by customer trials before the intended mid-2027 launch.

• 
  Optus Help (@optus_help) reported 26 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon