NBN

NBN Outage Report in Mona Vale, Pittwater, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Mona Vale, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Mona Vale, Pittwater, State of New South Wales 12/08/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Mona Vale, Pittwater, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Mona Vale, State of New South Wales

Latest outage, problems and issue reports in Mona Vale and nearby locations:

  • SimoneC84186958 Simone ♀️🏳️‍🌈 (@SimoneC84186958) reported from Sydney, State of New South Wales

    Absolutely our NBN is a waste of taxpayers money, we well everyone I've spoken to just around NSW is fed up with such poor quality. And business are suffering for it, I help a friend a few days and her NBN is frustrating on her business slow waste of time.🙄👎

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @NBN_Australia Yes I know it has been awful. The odd thing is as soon as they fixed the traffic lights at the end of the street everything came back on - strange

  • debrapittam Debra Pittam (@debrapittam) reported from Sydney, State of New South Wales

    Update on my #Telstra #NBN connection winge: they dropped us from 100/30 to 25/5 still keeping us on the same price plan. The only way to resolve it without an increae in plan cost was to raise a complaint. Check your speeds people. If we hadn’t we wouldn’t have known.

  • AUSFestivus It's quiet dogs all the way down (@AUSFestivus) reported from Mont Colah, State of New South Wales

    @yayKM We’ve had a huge tree come down on our garage. Took out our power and NBN. Lines are laying across the road and our cul-de-sac is closed as a result.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @NBN_Australia That’s the problem no one knows anything 😡

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks Alex for the pointers. I've already reached out to them on at least 3 different mediums. Still waiting for their response. Such a pathetic service.

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    @MichaelSmyth_ @NBN_Australia I wish I could get points for NBN scam calls! Already two this afternoon! When I tell them I am happy for them to disconnect the service they hang up, only to call again several hours later.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    So I am being forced on to the @NBN_Australia infrastructure and @Telstra is attempting to "uprgade" my service to a more expensive, slower, less feature rich service.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks Brian. As it happens the @Telstra rep blamed nbnco for the additional fees. It's all feels like a bit of a terrible joke to be honest, but thanks for replying.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • piersg የጎቿዪነ ኗዐዐዕዘቿሠ (@piersg) reported from Sydney, State of New South Wales

    @optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @ShaughnessyMat You should be celebrating......took us 107days to connect to existing connection,speed at best half of what we are paying for, continually "drops out" & have to reboot either NBN or Telstra Gen2 modem, 2-3 times a day. When system down no homeline, & grossly overcharging HGIT 💩

  • bunny_09 Jules (@bunny_09) reported from Sydney, State of New South Wales

    @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @jendudley @Telstra I saw that. I pay more for the nbn than my mobile by almost double. Will be going down a plan or scrapping it for 4G.

  • jaihohyd Chowkidar batman (@jaihohyd) reported from Sydney, State of New South Wales

    Dodo NBN broadband is down in westmead. Have been trying to raise complaint but customer service never picks up calls. Have been on line for hr. Pls help @DodoAustralia

  • jasonberry Jason Berry (@jasonberry) reported from Sydney, State of New South Wales

    Outage for @Telstra cable internet (non-nbn) in Lindfield NSW since Jan 30, and it’s not listed on the service status site so I went through all of the troubleshooting and phoned up where they told me there’s a huge outage that won’t be fixed until Feb 3. Waste of time that was.

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @mavetju @NickRossTech @Aussie_BB Yep, if it was an NBN issue, the VPN wouldn't help, as both the VPN and the direct download both traverse the same last-mile (FTTN/FTTC/FTTP/HFC) and use the provider's external facing bandwidth. This problem is likely at the source.

  • JonoHerrman Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales

    @GladysB @Asher_Wolf @NSWSES Can’t... power down since Sun. @Telstra black hole and 3G/4G booster (their solution that cost ~$2k!) therefore out... modem also dead so @NBN_Australia doesn’t work (no #Internet). #VoIP phone dead. Looking at a diesel generator... middle of #Sydney’s #NorthShore 🙁

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_waterworth Rob Waterworth (@rob_waterworth) reported

    @NBN_Australia I have done that three times with, and they have told me it is an NBN problem. And so the merry-go-round continues. Here's a suggestion: just fix the problem and in the meantime, provide free data to those that now need to use VPN to simply get emails.

  • ServerCrew_AU Server Crew (@ServerCrew_AU) reported

    @dawnstarau Clearly these are telco CEOs who have never worked with NBN

  • monsieurganesh gman (@monsieurganesh) reported

    Dear @MyRepublicAU @NBN_Australia this is a very lengthy internet outage. We have been down for over 42 minutes now. We lost our services at 11:01:52PM #outage

  • TimeTravelAnon Time Traveler Anonymous (@TimeTravelAnon) reported

    @TAttucks Is it the entire country, just Melbourne, specific ISP’s, cellular access..etc I cant imagine NBN would forthcoming about the scope of the outage.

  • paulwiggins Paul Wiggins 💉💉🍺 (@paulwiggins) reported

    @kiwinmelbourne NBN had an outage in city centre. Such outages are of course among the very reasons the internet first started.

  • TheRealBrads1 𝕊𝕖𝕒𝕟 𝕃. 𝔹𝕣𝕒𝕕𝕗𝕠𝕣𝕕 (@TheRealBrads1) reported

    @NBN_Australia Finally fixed! The original tech, Amber, did a great job fixing the original fault but the next team that did the permanent fix that actually cut my connection. The tech today found this and reconnected the line. All good 👍🏻

  • JrehnJ 💧💦Just Judith'n'🅰️LF (@JrehnJ) reported

    @Info_Aus Oh Rosie. I had to cancel my #nbn. Tried 2 providers but in the end both agreed it was #nbn sourced problem with old something or other. Am now just using phone hotspot.

  • Tinfoyal Tinfoyal (@Tinfoyal) reported

    @BundjalungBud More proof the NBN is garbage

  • Info_Aus Rosie Williams #AusGovInfo (@Info_Aus) reported

    Anyway, if I read the email from my agent correctly the ongoing internet outage at my building is NBN related. I'm reduced to using my phone data which I have to pay a lot for so my internet access will be very limited. (stop cheering). Thankfully it is a good day for a walk.

  • kary_cee Kary (@kary_cee) reported

    @NBN_Australia I connected to the NBN maybe about 2-3 months ago because I got the notice that the old network would be shut down in August. So...why is there additional work being done and I get a card indicating I can soon connect to the NBN? Is this remediation works?