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NBN Outage Report in Mona Vale, Pittwater, New South Wales

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Mona Vale, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Mona Vale, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Mona Vale, New South Wales

Latest outage, problems and issue reports in Mona Vale and nearby locations:

  • AUSFestivus
    Purveyor of the best dog content (@AUSFestivus) reported from Mont Colah, New South Wales

    BAD NBN! Go back to layer 2! BAD! And don’t climb up again.

  • midii
    Ken Moore (@midii) reported from Mont Colah, New South Wales

    @jendudley You need a modem update. Mine has a 4G backup if the NBN drops out. Never without the interwebs.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidRDHeath
    David Heath (@DavidRDHeath) reported

    I wondered why I couldn’t log into work there’s an LBN Co outage in NSW. At least this is one occasion where NBN Co may have been better. This is quite rare.

  • chris8449
    Chris Arancibia (@chris8449) reported from Sydney, New South Wales

    @Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

  • Kimota
    Jonathan Crossfield (@Kimota) reported

    Seems the robospammers have decided I'm never going to fall for the NBN scam and are now trying a new Amazon Prime variation.

  • greg_oconnor
    Greg O'Connor (@greg_oconnor) reported

    Anyone had any luck getting #nbn product or service from @Telstra ? Been waiting more than five weeks for nbn connection, had technician scheduled between 8-12 today, waited... nothing. Can’t call because a machine answers and hangs up #help #noservice

  • DebbieB98866435
    Debbie (@DebbieB98866435) reported

    Is it actually possible to hate a company more than I currently hate @Optus ? It's like a ******* never ending cycle... On hold now for 30 minutes to change an NBN plan - they ****** up......

  • D_A_Stafford
    David Stafford (@D_A_Stafford) reported

    @NBN_Australia @Melanie_Kers Don't bother looking at that link. It isn't accurate. We had an NBN van here fixing a problem and the outage wasn't listed.

  • cajems1
    cajems (@cajems1) reported

    @NBN_Australia Uhh does this mean it’s up in the air? A very safe answer lol. Answer it by saying nothing. We are on FTTN and ever since it launched we have had dropouts at least 2-3 times a day. We are just hoping an upgrade will fix it. And 150 a month is very steep. Cheers again.

  • povclouds
    clare (@povclouds) reported

    WHY IS NBN SO SLOW WTF

  • D_A_Stafford
    David Stafford (@D_A_Stafford) reported

    @NBN_Australia Hi Maya. You haven't understood. There was an NBNCO van outside our place and a person working on an open pit. I spoke with him. He confirmed the fault. Obviously NBNCO was aware of it otherwise they wouldn't have sent someone out to fix it. But the outage page showed nothing.

  • countrypebbles
    Rhonda (@countrypebbles) reported

    @iiNet Hi, Any issues in Castle Hill NSW 2154 with NBN Phone? Our internet is working great/fast but the landline has stopped working. We've tested the line with 3 different handsets but there is no dial tone. Restarted both the NBN modem and router/phone box multiple times.