NBN Outage Report in Mona Vale, Pittwater, State of New South Wales
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Mona Vale, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Live Outage Map Near Mona Vale, Pittwater, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Mona Vale, State of New South Wales
Latest outage, problems and issue reports in Mona Vale and nearby locations:
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Darcy Byrne
(@MayorDarcy) reported
from
Sydney, State of New South Wales
@Martin_Bonobo It’s Telstra’s building. They are using the rest of it for NBN roll out and say they will let us knock it down after that.
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Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
ADSL service cancellation has been requested. I'm now all-in on the #nbn
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.
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Chelsea Feltham
(@paloappie) reported
from
Sydney, State of New South Wales
After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!
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Luke
(@MF_Louqa) reported
from
Sydney, State of New South Wales
@Radxiation nbn is down playing on 4 g haha
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Ray 🐑
(@commiexcx) reported
from
Central Coast, State of New South Wales
Big **** off to telstra for somehow making my first gen nbn (fibre to the house baby!) slow as all hell
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@joshh_dp Yup. Has been perfect for years. Suddenly it’s bad only in the peak but I have to wait for an NBN technician to look at the NTD 🙄
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Last night I could barley load my online uni course when speeds got down to 4Mbps. In fact it will probably be faster if i disconnect the NBN and use the 4G backup of an evening.
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Julia Cohen
(@Giulzjrc) reported
from
Sydney, State of New South Wales
@Telstra my house does not yet have nbn. Until this week good cable. You’ve been doing work in @hornsby to prep for nbn. Now every night no service post 8pm. Other times constant dropouts. #nbn #nbnisajoke #telstra #hornsby #idontwantnbn @wendy_harmer @
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
@Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
@fictillius The way around it is to put a small switch between the NBN Modem and the ISP router. Use their router purely for voice and a second router of your choice for data. It seems 2x devices can sign in with same credentials so will be testing that out.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@CameronWatt They had a data feed issue last night. My POI is good for Aussie BB but I might give Vodafone NBN a go. Get a bundle discount and $69/m for 100/40 for first 6 months. Plus the 4G backup
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@0dayssincemeltd In contract so just waiting for them to acknowledge it’s broken so I can leave with no fee. Complaint in with Telstra and now the TIO. All Telstra are doing is sending an NBN tech to look at my NTD
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SKYLXRK
(@skylxrksays) reported
from
Sydney, State of New South Wales
Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrence Finn
(@Hipcatprintery) reported
@NBN_Australia Telstra levels of bad service on steroids.
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Dave
(@gundyman) reported
Hey @NBN_Australia , your technology choice status form has been broken for a while, and your contact line seems to just be lots of automated ways to get hung up on. Can you ask someone to take a look?
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Lawrence Finn
(@Hipcatprintery) reported
@NBN_Australia Pie in the sky. I rung told the very nice operator the problem she then went to transfer me to the priority team who then hung up on me. I’ve wasted so much time trying to make Telstra and NBN work over the years and every action you offer is about me doing your job. NBN is
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Lakey Farm
(@RayMondeDeux) reported
@ChrisCourtney4 Not cheap. Star link a month is $139. Plus set up of $900. Sky mesh, skymuster nbn service ~ $80 month but drops out all the time... More feedback soon
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Vanilla Bean
(@LadyBeeGee) reported
@Doctor__Anita I had one come into the house w one and take it off the minute i went to check on my kiddos. He was asked to pull back as two babies w no vax access. We put in an angry complaint w NBN and Aussie BB.
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Grom Reaper
(@gromreaper) reported
@rhythbuster I've been on hold with Optus for over 90 minutes and I think their tech support finishes at 8. The outage is reported on NBN's and Telstra's sites but not on Optus' and I can't get an ETA for a fix. How long was yours out?
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SH
(@skhafiz) reported
@VodafoneAU nbn goes down so we think we can use our mobile as hotspot to do work from home. But guess what Vodafone is crap in our area too. We have the worst internet and mobile coverage in the world. Oligopoly of 4 major networks is reason we lag behind the world
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💧Sally Lawry
(@SallyLawry) reported
@roobiefox I used to get a lot of scam calls from the "NBN". I now tell then that the NBN man is working on the problem outside my door as we speak and thanks for the follow up and good service. The last person who phoned said to be careful, the man at the door might be a scammer lol
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Totally a bot
(@Jonhulme5) reported
Hey @NBN_Australia - 24 hours since storms took out the NBN in Marrickville. Website says you’re aware of the problem - how do you get updates on progress? With so many of us working from home, we need to find alternatives if it’s not coming back soon.
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Jye Duggan
(@DugganJye) reported
@floyds63 @JamieNicolaou @Telstra We had 1 bar to no reception and celfi go gets us 4-5bar and gives us twice the download speed of our nbn satellite. Going to cancel our nbn sat and get broadband. I have a new tower 12km north of us which i can nearly see and still couldnt get reception.