NBN

NBN Outage Report in Mona Vale, Pittwater, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Mona Vale, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Mona Vale, Pittwater, State of New South Wales 12/12/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Mona Vale, Pittwater, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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NBN Issues Reports Near Mona Vale, State of New South Wales

Latest outage, problems and issue reports in Mona Vale and nearby locations:

  • matt_d_rat Matt Fairbrass (@matt_d_rat) reported from Sydney, State of New South Wales

    After moving to Aus, I was on an ADSL connection for 5 years and only had 1 outage during that time. I have been on NBN for less than a week and have already had two outages. This is getting silly now. @MyRepublicAU @NBN_Australia #nbnfail #nbn

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AshKyd I have to say, my HFC NBN has been pretty damned stable. A few outages that impacted on multiple premises, but otherwise, my speeds and stability exceed expectations.

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • matt_d_rat Matt Fairbrass (@matt_d_rat) reported from Sydney, State of New South Wales

    And low and behold it's not even been 24 hours since being connected to the NBN and I already have an outage. What gives? @MyRepublicAU @NBN_Australia

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • jeromepagitz Jerome Pagitz (@jeromepagitz) reported from Sydney, State of New South Wales

    @superloopnet is there a current outage? Lost NBN FTTC here in NSW (Penrith)?

  • MartyWhitby Martin Whitby (@MartyWhitby) reported from Sydney, State of New South Wales

    @MyRepublicAU it looks like the NBN is down in Centennial Park this morning. Any updates?

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    We had *no* problem At All with the Alcatel device on the Cable Internet and have had nothing but problems since the NBN device was installed. Could we just put the old device back?

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.

  • AshleyUbrihien Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, State of New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • theURBAN_monkey matt (@theURBAN_monkey) reported from Sydney, State of New South Wales

    @iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @kate6063714 @xskinn I used to work behind the bar in a theatre. When our IT went down (thank you Tony Abbott for the NBN), young staff asked what do we do now? “Keep serving the customers with cash, service is more important than a stuffed up stocktake, we can’t NOT serve 2000 patrons”

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    “Enjoying” the world’s 64th-best Internet service this afternoon .. WiFi & Ethernet playing tag-team I’m up-no-I’m up .. @Telstra not interested in telling me why, just want to fix it .. @NBN don’t care — just fob me off to Telstra Time for @TelcoOmbudsman - I’ve had enough

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • Wheezle211 Wheezle (@Wheezle211) reported from Sydney, State of New South Wales

    @NBN_Australia any updates on the HFC outage in Ryde NSW? It’s been two days now

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MnmlistLuxury l i n h⁷ (@MnmlistLuxury) reported

    Latest update: “the issue is complex, so our teams are looking for new routes to lay cabling”. In other words, our #NBN issue isn’t going to be fixed anytime soon. Why not just communicate this to the residents affected? My ISP did not tell me any of this 🙄 @NBN_Australia

  • bradaus Brad (@bradaus) reported

    NBN is down ;/ @Aussie_BB

  • PyersSabrina Sabrina Pyers (@PyersSabrina) reported

    @MnmlistLuxury @NBN_Australia Is this the outage in Clyde/Cranbourne East?

  • MnmlistLuxury l i n h⁷ (@MnmlistLuxury) reported

    Dear @NBN_Australia, How long does it take to repair an NBN issue caused by someone failing to dial before they dug? I’ve been advised that this could take until next Mon to be repaired (and we have had no NBN since Mon afternoon this week). Please tell me that is not true 😭

  • akoshn Chris (@akoshn) reported

    @PottsieTv @NBN_Australia who is your isp? Myself and outlaws are down (Melbourne and Gippsland), AussieBB seem to be down, but my mum in outer East Melbourne is up (telstra). Maybe its just AussieBB?????.

  • MnmlistLuxury L⁷ (@MnmlistLuxury) reported

    @NBN_Australia Chris: I understand that @NBN_Australia do not own or operate the machinery that caused the damage. My comments were directed at the people responsible for the damage. I know that the team are trying to come up with a solution - I just wish we were all told this info earlier.

  • peggymel2001 Peggy Sanders (@peggymel2001) reported

    @psynubs @HelenNeville18 So am I Kez. If the Morrison government had won 2022 election, the people, nation would be in a very bad place by now. He had set up universal health and education, ABC, SBS, NBN, immigration visa gatekeeping function for sale, just as an appetiser. Indue Card for pensioners…

  • roseannab16 Roseanna Bonar (@roseannab16) reported

    @NBN_Australia @Telstra I’m not sending my private address details online. The outage is affecting Clyde North and looks to be Cranbourne East as well.

  • MnmlistLuxury l i n h⁷ (@MnmlistLuxury) reported

    It’s been more than 48 hours since our @NBN_Australia has been down. No ETA on when it will be fixed - for the love of cats, please get this sorted out 😭

  • roseannab16 Roseanna Bonar (@roseannab16) reported

    @NBN_Australia what is happening with the damaged line in Clyde North? No word from any telco, or yourselves. Left without any internet in an area that has next to no service as it is. We need an update!