NBN

NBN Outage Report in Mona Vale, Pittwater, State of New South Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Mona Vale, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Mona Vale, Pittwater, State of New South Wales 01/31/2026 06:00

January 31: Problems at NBN

NBN is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Mona Vale, Pittwater, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Mona Vale, State of New South Wales

Latest outage, problems and issue reports in Mona Vale and nearby locations:

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks Alex for the pointers. I've already reached out to them on at least 3 different mediums. Still waiting for their response. Such a pathetic service.

  • jaihohyd Chowkidar batman (@jaihohyd) reported from Sydney, State of New South Wales

    Dodo NBN broadband is down in westmead. Have been trying to raise complaint but customer service never picks up calls. Have been on line for hr. Pls help @DodoAustralia

  • debrapittam Debra Pittam (@debrapittam) reported from Sydney, State of New South Wales

    Update on my #Telstra #NBN connection winge: they dropped us from 100/30 to 25/5 still keeping us on the same price plan. The only way to resolve it without an increae in plan cost was to raise a complaint. Check your speeds people. If we hadn’t we wouldn’t have known.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • AUSFestivus It's quiet dogs all the way down (@AUSFestivus) reported from Mont Colah, State of New South Wales

    @yayKM We’ve had a huge tree come down on our garage. Took out our power and NBN. Lines are laying across the road and our cul-de-sac is closed as a result.

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @jendudley @Telstra I saw that. I pay more for the nbn than my mobile by almost double. Will be going down a plan or scrapping it for 4G.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @mavetju @NickRossTech @Aussie_BB Yep, if it was an NBN issue, the VPN wouldn't help, as both the VPN and the direct download both traverse the same last-mile (FTTN/FTTC/FTTP/HFC) and use the provider's external facing bandwidth. This problem is likely at the source.

  • fictillius Quiet, Evan (@fictillius) reported from Sydney, State of New South Wales

    @MiddleMoney @NewtonMark @TurnbullMalcolm @NBN_Australia NBN could just fix all this butthurt by removing CVC charges and having a single flat AVC or maybe one additional cheap AVC for oldies that just want a landline. Then you get whatever the line can do

  • fictillius Quiet, Evan (@fictillius) reported from Sydney, State of New South Wales

    @MiddleMoney @NewtonMark @TurnbullMalcolm @NBN_Australia It’s the business model that’s been the problem from the day Conroy came up with it. What’s telling is only half the premises ready for service have actually ordered one because it’s so damn expensive and now has a bad reputation.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    And our NBN is out. Again. So is our Foxtel. Managing a network can’t be that hard!

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

  • JonoHerrman Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales

    @GladysB @Asher_Wolf @NSWSES Can’t... power down since Sun. @Telstra black hole and 3G/4G booster (their solution that cost ~$2k!) therefore out... modem also dead so @NBN_Australia doesn’t work (no #Internet). #VoIP phone dead. Looking at a diesel generator... middle of #Sydney’s #NorthShore 🙁

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @NBN_Australia That’s the problem no one knows anything 😡

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks Brian. As it happens the @Telstra rep blamed nbnco for the additional fees. It's all feels like a bit of a terrible joke to be honest, but thanks for replying.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @NBN_Australia Yes I know it has been awful. The odd thing is as soon as they fixed the traffic lights at the end of the street everything came back on - strange

  • bunny_09 Jules (@bunny_09) reported from Sydney, State of New South Wales

    @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

  • piersg የጎቿዪነ ኗዐዐዕዘቿሠ (@piersg) reported from Sydney, State of New South Wales

    @optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @mhp478 @JamesCridland @NBN_Australia @Telstra Utter bullshit. Take your hate elsewhere so we can just have a problem solving conversation without you

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • t_lattanzio Professional Tane Lattanzio (@t_lattanzio) reported

    Love to see the same on: - NBN - defunding fire departments - offshore detention - welfare cuts - job service agencies - avoiding lockdowns for as long as possible (@GladysB 👀)

  • byowife “little miss show titties on t witter for free” (@byowife) reported

    dad: you better get your nbn fixed soon because your phone data isn't going to last if you don't me: what do you mean we've never even had nbn installed due to the nation-wide shortage since the start of the year dad: that's what you get for living in victoria ?????????

  • lucychip Lucy Jones (@lucychip) reported

    New house is in a black spot. No phone reception, no 4G. #Telstra think it's ok to repeatedly cancel NBN connection appointment, leaving us with no telecommunications whatsoever for nearly 2 weeks. Longer if they cancel again.

  • JohnVilnis John Vilnis (@JohnVilnis) reported

    Damn. Got a couple games that are patching tonight and what happens. My @telstra #nbn internet connection just drops out and just cycles trying to connect. Not happy. Hasn’t dropped out in months before tonight.

  • docdave53 David McLelland (@docdave53) reported

    @CrabbBrendan @frankelly08 @RNBreakfast Hang on a tick... the feral gummint can’t roll out an NDIS, an NBN, a national water policy, an energy policy, not forgetting sports rorts, robodebt, car parks, & can’t even fix indigenous health after decades of trying & they expect us to believe they have a plan out of Covid?

  • section92_ Constitutional Freedom🇦🇺 (@section92_) reported

    @Peter217945 That's true, last year I got many like that last year, even appearing exactly like my mobile number exact the last digit different. Many to be claiming my NBN was down when I said who is my provider they replied Telstra which it clearly wasn't.

  • Rob_7X Rob (@Rob_7X) reported

    @abcnews Less screen time ? Sign up with Optus nbn , it’s **** and hardly ever works

  • sidd_asif Asif (@sidd_asif) reported

    @NBN_Australia It is listed there as an unplanned outage but does not give an eta on when it will be restored or if restoration work is even being carried out.

  • sidd_asif Asif (@sidd_asif) reported

    @NBN_Australia can you at least let us know when the service will be back on? #nbn

  • vidong1 Dave. (@vidong1) reported

    @Kat_Mc_Art @SuDharmapala Lies on global warming Ruined NBN Unemployment still at 5% after eight years Power prices still high Deficit out to the never never No jobs and growth Debt heading to a trillion , doubled before covid Water sports rorts leaked raids Name one issue they fixed.