NBN outages and service status in Nambucca Heads, New South Wales

Problems in the last 24 hours in Nambucca Heads, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Nambucca Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zagundo (@zagundo) reported 6 minutes ago

  @NBN_Australia can we please get an update on the ongoing outage affecting Paddington, NSW, 2021? Has been over 24 hours now.

• 
  LC ✝️ (@leeves_chou) reported 6 minutes ago

  Proof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!

• 
  Kang Li (@aphacia) reported 7 minutes ago

  @NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?

• 
  AaronTheDiver (@whereisaaron) reported 7 minutes ago

  @cuffs1971 @robb_j_m @NBN_Australia Eh? You're saying, that because Australia has economies of scale, that fibre is more expensive?!? That's upside-down world! NBN has *way* more customers to spread the infra costs over. If anything, fibre should be cheaper in Australia than NZ, surely?

• 
  Kang Li (@aphacia) reported 10 minutes ago

  @NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?

• 
  Wyatt O'Shea (@Wyatt1I7) reported 14 minutes ago

  @villaminium @JordanRey98 @whooithVT I've already got multiple good routers so I don't need the eero but it's cool that it's a free addon. Idk about peak speed being any different as I've never not gotten max speed out of my fiber nbn connections (minus overheads) so about 950mbps+ at all hours of the day or night.

• 
  StainlessSteelMan (@Rowen72600346) reported 17 minutes ago

  @mark16pg It was supposed to be a cheaper alternative to batteries, turns out batteries came down in price, nbn was supposed to do the same with internet and starlink rendered it useless as well.

• 
  Milan 🇦🇺🇷🇸 (@inter_miki) reported 19 minutes ago

  @designerontheru @AvidCommentator That's because the prices for 500 is the same as 100 which is a big problem because the ISP makes hardly nothing from your $95 to begin with. Maybe $5 as they take all the risk and NBN makes all the money

• 
  Paolo M (@PaoloMalicse) reported 26 minutes ago

  @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?

• 
  StanleyEB27103 (@StanleyEb27103) reported 27 minutes ago

  @JayJay1094727 @eevblog It's the other way around really, they would love to provide a service over their own infrastructure at higher margins than wholesaling nbn