NBN Outage Report in Penrith Municipality, State of New South Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Penrith Municipality, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Penrith Municipality and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at NBN
NBN is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Penrith Municipality, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Penrith Municipality, State of New South Wales
Latest outage, problems and issue reports in Penrith Municipality and nearby locations:
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Tony Thefathippy
(@TonyThefathippy) reported
from
Sydney, State of New South Wales
Hey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP Plans to date: Failed NBN, Failed Murray/Darling, Sports Rorts, Carpark Rorts, Leppington Triangle Rort, Aged Care, Quarantine, Vaccine Procurement, and the doozy - Net zero “as soon as possible”. Now? “Follow the National plan!” LNP: Planning To Fail #insiders
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.
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Robert Barnes CAE 🇵🇬🇦🇺
(@robertmbarnes) reported
from
Sydney, State of New South Wales
@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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sachi
(@sachi_sam) reported
from
Sydney, State of New South Wales
@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
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Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #kickthismobout
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Michie Lab
(@kmichie13) reported
from
Sydney, State of New South Wales
@NBN_Australia Just a bit of communication would be helpful to know we are even on the list of problems?
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John Skinner
(@johncskinner1) reported
from
Sydney, State of New South Wales
@NBN_Australia The main problem is some providers take days to “diagnose” the issue when it’s v. clear what the problem is. This wastes time & resources. In areas of high failure @NBN_Australia should have some technicians based in the community to maintain this infrastructure! @stemplemanmp
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #insiders #kickthismobout
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Steven
(@stevenandlizzy) reported
from
Sydney, State of New South Wales
@NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
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Brett Flower
(@ELCA_Brett) reported
from
Sydney, State of New South Wales
@NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...
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Josh Maddison
(@eljosho1102) reported
from
Sydney, State of New South Wales
@PipThomas @PressStartAU Similar thoughts from me, I’m impressed with how well it does run on my 10 MB/sec FTTC NBN connection and given it is a beta service I can definitely agree the input lag is something that will need to be accepted for now until it is tweaked a bit to run better on the NBN
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John Skinner
(@johncskinner1) reported
from
Sydney, State of New South Wales
During the big storm yesterday our @NBN_Australia box blew. Not being repaired until 20th! Some people are on their 9th box. Repair times are random with some repaired today, tomorrow & next week. @stemplemanmp doing a great job trying to help us & prevent regular reoccurrences!
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James Fridley
(@fridley) reported
from
Sydney, State of New South Wales
@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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TroppoInNQ
(@gotroppo69) reported
@sharitags @RollingStone I still believe that had we had something trusted like the BBC's Click, we'd have been better informed about the need for the NBN and would've universally embraced it. Instead we got rubbish reporting and that allowed it to be watered down.
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Tim Coxsen
(@t_coxsen) reported
@hexsteph @NBN_Australia I too have had a ********* experience with this third-world standard service. Any idea when Starlink will be up?
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Harry Dunn
(@HarryDunn23) reported
@LenoraAu @Telstra Same. We have 15 staff with no phone or internet. On the phone to Telstra at the moment and they say there was planned maintenance work for mobile network (3g,4g and 5g) but there are no issues with NBN!!! They have no idea what they're talking about. St Peters Sydney 2044
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Abhay
(@abhayks) reported
@NBN_Australia Hi Jacky, I’m again disconnected since an hour. Thanks to NBN I’m forced to use my phone to tether and connect to office. Seems 4G is not bad. I can actually get a 4G plan and get rid of NBN altogether. Thanks again.
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Spectrum Networks
(@spectrumnet) reported
Some Perth NBN services appear to be down due to a problem with a 3rd party in perth. No ETR.
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Savarna ⛾🏳️🌈🎮
(@Foolinqs) reported
@hexsteph @NBN_Australia Goodluck with that. They broke so many promises to my family and I about sending out technicians to fix problems. We ended up just giving up and using Telstra's backup network (4G).
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Adrian Leppard
(@lepparda) reported
@NBN_Australia No internet in Rozelle again. Why is this service so unreliable, its like living in a Third World Country!
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Millie Harvey
(@milliejharvey) reported
from
Sydney, State of New South Wales
@BelongAU internet has been down for over an hour, my app is also having issues. Nbn is fine. Registered a call but no-one responding. Can you help ?
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John Pitchers
(@johnpitchers) reported
Is something up with Australian #NBN at the moment? Can't seem to be able to access any Australian sites. Intl sites work fine. Can access via mobile network OK
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Ryan Davis-Kelly
(@ramzammer) reported
@NBN_Australia I hope, for your sake, that you've realised encoding Arris boxes to a singular address, and not permanently fixing them to their location, is a ******* **** idea and that future boxes will be able to move. A month and a half for computer chips. *******.