NBN Outage Report in Penrith Municipality, New South Wales

Problems in the last 24 hours in Penrith Municipality, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Penrith Municipality, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frank Clay (@FrankCl65360653) reported 52 seconds ago

  @craigreucassel @NBN_Australia If its the "nbn box" not the modem/router then it is not user replaceable (despite appearing to be). I dont mind them replacing it, and I dont mind the wholesale model where you cant speak to them - but 1.5months is crap.

• 
  oberon (@1Octonaut) reported 1 minute ago

  @craigreucassel @NBN_Australia Craig, call your federal MP's office. They can submit a complaint direct to nbn - they'll have plenty of experience doing this - and you might see some results. Even if your MP is some LNP waste-of-space, their office staff should be able to get onto this.

• 
  oberon (@1Octonaut) reported 5 minutes ago

  @craigreucassel Craig, call your federal MP's office. They can submit a complaint direct to nbn - they'll have plenty of experience doing this - and you might see some results. Even if your MP is some LNP waste-of-space, their office staff should be able to get onto this.

• 
  🌏 💧 Bianca (@justme_bmk) reported 6 minutes ago

  @jamiemanson101 @craigreucassel @NBN_Australia I had the same, I received one, presumably an upgrade. Never asked for one, nor was told about it, I had to call to make sure there wasn't a mistake. Somehow, we managed to install it ourselves ;-), without the NBN worker's expertise.

• 
  Craig Reucassel (@craigreucassel) reported 9 minutes ago

  @Richard33878882 @NBN_Australia Have called provider 4 times. They are equally frustrated. Each time @NBN_Australia refuses to replace even though their box is broken.

• 
  ULTROS_PROFESSIONAL (@ULTROS_PRO) reported 9 minutes ago

  @craigreucassel optus cut my old place off from the cable internet because they decided not to offer the service anymore due to the nbn it took 4 months from that day for an nbn technician to drill a hole in the wall to run the cable. 2019, four whole months without internet

• 
  Gill Perkins (@atticusorion) reported 10 minutes ago

  @NBN_Australia why oh why did we EVER switch to NBN??. 3rd or 4th problem in as many months.

• 
  caskings (@caskings) reported 10 minutes ago

  @Idealaw Mine was doing that. Managed to work the process and force NBN to send a tech out and fix two bad joints. Now a steady 47mbit rain or shine.

• 
  Trent Darmanin (@tdog_79) reported 16 minutes ago

  @Optus @NBN_Australia - no internet for 2 and half days . Is there a fix coming soon for Mansfield ?

• 
  Tim Baxter (@timinclimate) reported 17 minutes ago

  Of course, if @NBN_Australia's service wasn't objectively ****, this wouldn't such an issue.