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NBN

NBN Outage Report in Proserpine, Whitsunday, Queensland

Why is my NBN service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Proserpine, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Proserpine, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at NBN

NBN is having issues since 03:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MuRF_FuRY
    MuRF FuRY (@MuRF_FuRY) reported

    @Telstra @Telstra24x7 @NBN_Australia nbn outage in Sunbury Vic 3429, please can we have some information on when it should be fixed.

  • Australian7777
    曙光-UAP🇦🇺🇹🇼🇺🇸🇨🇦（澳洲漢人。國軍後裔） (@Australian7777) reported

    @NBN_Australia The worst broadband network in the world. FREQUENT DROPS OF LINES, ABOUT EVERY 3 DAYS.

  • TabularasaMMXIX
    🐀 Senior Junior 🐀 (@TabularasaMMXIX) reported

    @Ozzytourer @blanketcrap @Barnaby_Joyce Look I don’t know what the problem is with that. Poor Barnaby had to use a semi full of messenger pigeons to send his reports back to Scotty. NBN and Telstra are a real problem out bush and pigeons sent aren’t as cheap as they used to be. Bonjour.

  • ken_killcare
    Ken Nielsen (@ken_killcare) reported

    @NBN_Australia I wish to contact a senior manager at NBN Co about a continuing lack of urgency in attending to outages. The ISP has no information. Who should I contact? This is a general issue not a specific complaint?

  • Optus
    Optus (@Optus) reported

    @dontwanna81 Hi there - apologies for any inconvenience this may have caused. Can you please DM us your address so that we can assist with this. Can you please also confirm if your home Internet (NBN) is working and the issue is just landline? Aman

  • daijoubs
    jơᴗơ)🐢🐶🐯🦊🐰 (@daijoubs) reported

    it's really just like 2 things Must be broken at any given time?? 😌 fridge is still out of commission & the moment i think i have Finally fixed the shower the NBN box starts flashing red & ticking like a b0mb COOL.....

  • marblewraith
    Matthew Rath (@marblewraith) reported

    @marcuskelson I had enough trouble campaigning for the NBN back in the day, and we still only ended up with 60% of what we shoulda got. Imagine if people couldn't work / school from home if the LNP won pre-2013 and refused to upgrade.

  • j_r_johnston
    James Johnston (@j_r_johnston) reported

    @VinceRugari Probably the broken NBN didn’t help

  • noreasonspec
    The Windjamming Chocobo💉💉🚀 (@noreasonspec) reported

    I just knew when it was a non common situation it wasn’t going to be easy to fix or explain because it’s a bit off script. Just complete incompetence from @NBN_Australia - listen to your customers and read tech notes from the RSPs properly

  • SRHuttClearing
    Stephen Boothroyd (@SRHuttClearing) reported

    @Telstra @Telstra the power outage is fixed according to Ausnet, so when can I expected NBN internet to be restored?