NBN outages and service status in Proserpine, Queensland

Problems in the last 24 hours in Proserpine, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Proserpine, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Lord (@lord_tizza) reported 6 minutes ago

  And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

• 
  LC ✝️ (@leeves_chou) reported 6 minutes ago

  Proof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!

• 
  Darren (@DoodyDarren) reported 7 minutes ago

  @comical_engr @EnergyWrapAU And the NDIS was created only a couple of months before the Abbott government was elected. The NBN had actually reached target per premises cost just as Abbott/Turnbull “paused” it. Their MTM system was ******** up.

• 
  Marko Matvikov (@MarkoMatvikov) reported 16 minutes ago

  @Sarah59321051 I've just got my home internet with them and dealing with them has always been great in terms of tech support, new setups, liaising with NBN, network outages, price rise communication, etc.

• 
  ronnymouse (@ronnymouse7) reported 17 minutes ago

  @eevblog this is why we have a fixed wireless connection as a backup, the NBN backbones they're connected to rarely go down

• 
  Communal Noodle (@Communal_Noodle) reported 18 minutes ago

  @eevblog NBN stands for "No Bloody Network" sometimes.

• 
  Fix the planet: be progressive - 🇵🇸 (@Boom_ThatHurt) reported 19 minutes ago

  @boganintel @AlboMP It's infuriating the situation this govt has got us into by not having any backbone WSE There has been no nation building since the NBN and Abbott wrecked that So many plans that could be implemented but nothing except a moronic sub deal that sucks $B out of the economy for what?

• 
  My Brother in Antichrist (@0delay1) reported 20 minutes ago

  @CazAusie @TimjboAU Medicare. Superannuation. HECS. NBN. Gun reform. Fair Work. Disability support. Paid parental leave. Minimum wage increases. Universal healthcare & education funding. ‘I can’t recall’ just means you didn’t look.

• 
  Dave Jones (@eevblog) reported 22 minutes ago

  Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

• 
  Therealstevethebeast150 (@Therealsteveth1) reported 22 minutes ago

  @7NewsSydney Well, it would help if builders didn’t put the NBN box in the ******* cupboard,