NBN Outage Report in Pymble, City of Sydney, New South Wales

Problems in the last 24 hours in Pymble, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Pymble, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Pymble, New South Wales

The most recent NBN outage reports came from the following cities: Sydney, Parramatta, and Ashfield.

City	Problem Type	Report Time
Sydney	Total Blackout	3 hours ago
Sydney	Internet	23 hours ago
Sydney	Internet	2 days ago
Sydney	E-mail	2 days ago
Sydney	Internet	3 days ago
Sydney	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Pymble, New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

• 
  Anthony Horton (@vacant3rdman) reported 5 minutes ago from Sydney, New South Wales

  The issue being that recent firmware versions are (supposedly) FTTC NBN compatible, but the original version isn't. So I had to download the firmware update to phone via 4G, & am now transfering it to laptop over Bluetooth so can then upload to the router via WiFi...

• 
  Qaisar Khan (@cdbe59ad3514488) reported 6 minutes ago from Sydney, New South Wales

  @NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.

• 
  Tamsin Birch (@tamsinbirch) reported 10 minutes ago from Sydney, New South Wales

  @NBN_Australia I have checked and it’s definitely a local outage.

• 
  Qaisar Khan (@cdbe59ad3514488) reported 12 minutes ago from Sydney, New South Wales

  @NBN_Australia Could I please someone from support to call me

• 
  🤖SMHFConvoy🤖 (@SMHFConvoy) reported 14 minutes ago from Sydney, New South Wales

  Okay something just happened around Katoomba, sirens blaring and the modem keeps switching between NBN and mobile network.

• 
  Robert Hudson (@manaz_d) reported 15 minutes ago from Sydney, New South Wales

  @Aussie_BB Oh, the issue isn't you guys, it's the wholesale residential service options that NBN gives you to sell with poor uplink speed options...

• 
  Terry King (@spiggothead) reported 20 minutes ago from Sydney, New South Wales

  @NBN_Australia when connecting an FTTP service, what is the “normal” wait time between sign up and activation?

• 
  .michelle bamborough💧 (@mcreal15) reported 20 minutes ago from Sydney, New South Wales

  @drpete00 Libs biting their bums now #NBN Never forgive Malcolm behind Abbott’s bum ditching Labor’s gold standard internet for everybody as if we’d never need fast internet #auspol

• 
  💦Jaqi Pascoe (@ThatPascoeWoman) reported 25 minutes ago from Sydney, New South Wales

  I’m praying. Of all the wretched, spineless, turncoat, appeasing gestures Turnbull made to the pseudo-religious fascists in his party while in office, that amendment takes the bloody cake. It’s more damaging to democracy than even an inferior NBN - but fortunately simpler to fix.

• 
  John Jensen (@jensenoz) reported 30 minutes ago from Sydney, New South Wales

  @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

• 
  🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported 31 minutes ago from Sydney, New South Wales

  @DaveIrving99 @snapipup @zdnetaustralia It's a total failure since LNP Government got involved, it's overpriced, outdated, way too slow & Australian taxpayers are being double hit 💸💸💸 & recently Parliament passed a monthly increase to give NBN additional 💸💸 for what......to assist Murdoch 👎🏾👎🏽👎🏿💩🤡

• 
  Robert Hudson (@manaz_d) reported 32 minutes ago from Sydney, New South Wales

  @NBN_Australia @CannabisFairy69 Hi Sarah - seems that local power issues caused some grief. Hard reset (with the reset button) of the CPD has brought things back online.

• 
  Qaisar Khan (@cdbe59ad3514488) reported 38 minutes ago from Sydney, New South Wales

  @NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡

• 
  Diana (@dianainoz2) reported 40 minutes ago from Sydney, New South Wales

  @simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH

• 
  Peter Hanssens (@petehanssens) reported 46 minutes ago from Sydney, New South Wales

  @mattgillard @Aussie_BB Yep, the customer service person just said that I was one of the 30% of households that can’t get more than 100mb/s via the @NBN_Australia

• 
  Jane Caro (@JaneCaro) reported 46 minutes ago from Sydney, New South Wales

  Dear @NBN_Australia our IT support guy has fixed it. Apparently it was simply the technician who did (in Jason’s words) half a job. But thanks for getting back to me.

• 
  Dan Ilic 🧴👐 (@danilic) reported 48 minutes ago from Sydney, New South Wales

  NBN at our house is so bad it's freezing during this NBN scene during How to Stay Married.

• 
  Franck (@FrankChoy1) reported 49 minutes ago from Sydney, New South Wales

  @TooheyMatthew @AlexanderDowner @QandA Government ministers would be better prepared if they actually did useful things for the people of Australia. Fletcher the guru of telecoms brought us nbn. No wonder they obfuscate with generalities and spin. Horrible to watch people squirm even if deserved.

• 
  Robert Hudson (@manaz_d) reported 50 minutes ago from Sydney, New South Wales

  My @NBN_Australia HFC service is down. Fault logged with my RSP (@Aussie_BB). I wonder if nbn will book "planned maintenance" again to fix the fault - it conveniently stops the "unplanned outage" timer when they do that...

• 
  💧 leftwinglunatic Susan B.A. (@SElizaP) reported 52 minutes ago from Sydney, New South Wales

  @Loulaloulaa @BrettMasonNews @PatsKarvelas @TurnbullMalcolm Possibly Turnbull is speaking out about #robodebt because he knows Morrison was the responsible minister. Whereas he won't admit #nbn failure because that was all down to him. Not really so authentic & admirable .

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus (@Optus) reported 9 minutes ago

  @AnnaRiots Hi there, so sorry to hear about the trouble you're having with that NBN service. Certainly don't want to be doing house chores on a Friday arvo! I've just replied to your DM following up, we'll see what's going on with this for you. Rob

• 
  Scott (@scott_thewspot) reported 10 minutes ago

  Ordered new NBN service and it has been connected and activated so quickly that the the ISP is still reporting the "Expected Activation Date" or "Technician Appointment time" as "To be Advised"

• 
  Bea (@Betypop33) reported 11 minutes ago

  @TPG_Telecom @NBN_Australia is there an issue around north sydney?? This whole week I haven't had internet from 8pm🤔🤔🙄

• 
  Rain Morgan. ❤️ HObart March 28-31!! (@RainMorgan33) reported 13 minutes ago

  @HarperReynoldsX I’m with ‘lets be mates’ and never dropped out! And yes NBN

• 
  Dirt Tracker (@DirtTracker4) reported 14 minutes ago

  @Barbara97144258 I live in Melb CBD and refused to connect to NBN because it's so crap, another government disaster. Go get yourself a Netgear LB2120 4G modem, and a Telstra 4G data only sim, problem solved. That's what I've got. And it's portable. I'm faster off 4G than my neighbours NBN.

• 
  sebe (@sebe) reported 15 minutes ago

  @TPG_Telecom @Betypop33 I've reported it to my isp and they have lodged a fault with NBN. I put my street address into the telstra outage page and it now say there is a service interruption. I think its been down for an hour now, 11.13PM. Hope they fix it by tomorrow morning.

• 
  One Of The Silent Majority. 🇦🇺. (@BuklbooJohn) reported 18 minutes ago

  Just beware if ur changing ur landline over to NBN, BEWARE YOU WILL LOSE YOUR TELSTRA MESSAGBANK ,my neighbour has gone through hell trying to get it restored..tech who changed it 2 NBN didn't ask if she still wanted message service. Didn't do his job TELSTRA..help her please..

• 
  Dani (@Dani91_xo) reported 19 minutes ago

  @HarperReynoldsX Currently with Telstra haven't had any issues at all with NBN but i am also very close to the hub so that could be why my experience has been good

• 
  🅰️LB🅰️ "Contango" Capital 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇦🇺 (@ALBACapMgmt) reported 19 minutes ago

  @henry_cleaver I got 100 from cable with a speed upgrade. Went down to 60 with NBN. 5g is lightning but the data packages are exy

• 
  Brian To'o Enthusiast (@zampaa69) reported 19 minutes ago

  @NBN_Australia fix ur **** Nobody wants internet bouncing between 0.5 and 50mbps