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NBN Outage Report in Pymble, City of Sydney, New South Wales

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Pymble, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Pymble, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Pymble, New South Wales

The most recent NBN outage reports came from the following cities: Sydney, Parramatta, and Ashfield.

CityProblem TypeReport Time
Sydney Internet 12 hours ago
Sydney E-mail 19 hours ago
Sydney Internet 1 day ago
Sydney Internet 3 days ago
Sydney Internet 3 days ago
Sydney Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Pymble, New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • FrankChoy1
    Franck (@FrankChoy1) reported from Sydney, New South Wales

    @ChrisMac1270 @KerryBindon Guess who’s paying for the NBN fix?

  • aushistoryguy
    The Aus. History Guy (@aushistoryguy) reported from Sydney, New South Wales

    @Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

  • just_brash
    Justin Brash (@just_brash) reported from Sydney, New South Wales

    @kate6063714 @xskinn I used to work behind the bar in a theatre. When our IT went down (thank you Tony Abbott for the NBN), young staff asked what do we do now? “Keep serving the customers with cash, service is more important than a stuffed up stocktake, we can’t NOT serve 2000 patrons”

  • matt_d_rat
    Matt Fairbrass (@matt_d_rat) reported from Sydney, New South Wales

    After moving to Aus, I was on an ADSL connection for 5 years and only had 1 outage during that time. I have been on NBN for less than a week and have already had two outages. This is getting silly now. @MyRepublicAU @NBN_Australia #nbnfail #nbn

  • jeromepagitz
    Jerome Pagitz (@jeromepagitz) reported from Sydney, New South Wales

    @superloopnet is there a current outage? Lost NBN FTTC here in NSW (Penrith)?

  • theURBAN_monkey
    matt (@theURBAN_monkey) reported from Sydney, New South Wales

    @iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, New South Wales

    What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, New South Wales

    “Enjoying” the world’s 64th-best Internet service this afternoon .. WiFi & Ethernet playing tag-team I’m up-no-I’m up .. @Telstra not interested in telling me why, just want to fix it .. @NBN don’t care — just fob me off to Telstra Time for @TelcoOmbudsman - I’ve had enough

  • AshleyUbrihien
    Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • MartyWhitby
    Martin Whitby (@MartyWhitby) reported from Sydney, New South Wales

    @MyRepublicAU it looks like the NBN is down in Centennial Park this morning. Any updates?

  • matt_d_rat
    Matt Fairbrass (@matt_d_rat) reported from Sydney, New South Wales

    And low and behold it's not even been 24 hours since being connected to the NBN and I already have an outage. What gives? @MyRepublicAU @NBN_Australia

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, New South Wales

    @NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?

  • G_bus23
    Gareth Williams (@G_bus23) reported from Sydney, New South Wales

    @NBN_Australia apparently your network is out in petersham according to @iiNet .....

  • nizarnoor
    Nizar Noor (@nizarnoor) reported from Sydney, New South Wales

    NBN sucks

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @AshKyd I have to say, my HFC NBN has been pretty damned stable. A few outages that impacted on multiple premises, but otherwise, my speeds and stability exceed expectations.

  • dianainoz2
    Diana (@dianainoz2) reported from Sydney, New South Wales

    @slsandpet Before we were forced to transfer to NBN we were getting 110 down, 10 up. After switch over (and much complaining) I was getting 90 down, 30 up. Currently getting 40 down 30 up. Not acceptable really (and I’m paying the same).

  • FrankChoy1
    Franck (@FrankChoy1) reported from Sydney, New South Wales

    @EddyJokovich @abc730 ABC might be under directives from LNP especially when LNP is under fire so smokescreen the bad news! Today’s news - NBN, Fletcher again on land purchase and then Teague. 7.30 report was poor as inquiry is still ongoing and outbreak appears to be linked to hotel mgr.

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, New South Wales

    We had *no* problem At All with the Alcatel device on the Cable Internet and have had nothing but problems since the NBN device was installed. Could we just put the old device back?

  • Wheezle211
    Wheezle (@Wheezle211) reported from Sydney, New South Wales

    @NBN_Australia any updates on the HFC outage in Ryde NSW? It’s been two days now

  • Raysimon1953
    💧Ray Simon (@Raysimon1953) reported from Sydney, New South Wales

    @PaulFletcherMP @NBN_Australia Never heard so much bullshit. You sabotaged Labor's #NBN for more than a decade. Now you're adopting FTTP after wasting $Billions on outdated technology. But here's the zinger, you're still blaming Labor for your mistakes . The sooner LNP are tossed out the better .

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • KleinRevd
    Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    @NBN_Australia Done all that. @Optus called last Friday &whilst giving ' directions ' the call dropped .Have not been able to contact them since. It is not acceptable that infrastructure issues have to be explained from my end to a call centre operative in the Philippines. Contact me.

  • WanderingClou13
    Wandering Cloud (@WanderingClou13) reported

    @8DavezAWeekes @HazRobert Mate. I took issue with your demand to “nationalise” the NBN, which is already nationalised. We agree there are many problems with governance of the NBN. Making it a government department will not fix them. Getting a better government will.

  • KleinRevd
    Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    @NBN_Australia "Our business hours are Mon to Frid 8 am- 6 pm . " I want to speak with a person who is actually responsible for something, not a 'customer service' individual offshore. This may come as a surprise to you. As a customer who pays 24/7 , this is not acceptable.

  • Knig09409192
    Wes King (@Knig09409192) reported

    @BazzaCC My pre-NBN speed was little faster than dialup. My PC took 3 hrs to download a 300mb gfx driver update, and 1hr to install felt so damn quick. Now, my NBN is 250mbps, the same file takes 6 minutes to download, and that 1hr to install feels like 3 weeks!

  • 8DavezAWeekes
    David Weekes (@8DavezAWeekes) reported

    @chrisjej NBN? That was set up as a company owned by the government, so not public works/public service, and process exactly the opposite of what you've said...

  • jonahmiller_42
    Jonah Miller (@jonahmiller_42) reported

    @NBN_Australia You could help by paying for 5G home internet to expand into my area.

  • HazRobert
    Robert Hazeltine (@HazRobert) reported

    @8DavezAWeekes @WanderingClou13 I remember BS saying he would not fix the mess that LNP made of the NBN.

  • DocB__
    Ron Baumann 💧 (@DocB__) reported

    @NBN_Australia My neighbours didn't pay. But never mind.

  • tanno_88
    Tanno (@tanno_88) reported

    @NBN_Australia Yeah I lost money from not working and not having anyone show up on my property with no warning. My service provided was told by you all day long that no someone WAS COMING yet no one showed up. Explain that to me

  • louiebk
    LouieBK (@louiebk) reported

    @BazzaCC Yes I remember that and the sound. No NBN where I am ATM and dodgy network coverage. Often have to wave my phone around to get things to load. Kids don’t like coming here for too long.