NBN

NBN Outage Report in Richmond, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, State of Queensland 03/05/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • paulwallbank Paul Wallbank (@paulwallbank) reported

    @billbennettnz In Soviet Australia, our trains run at 30km/h and we know if gave the network to NBN, they'd be spending $100bn to give us Stephenson's Rocket, forcing most of us to buy Penny Farthings to get around.

  • flickybean jordy (@flickybean) reported

    @NBN_Australia your outage status page is absolutely useless, always says no outage when there’s clearly an outage. There’s also no way to report that “hey I have an outage actually”

  • Jmurray21 Jannon Murray (@Jmurray21) reported

    @Telstra Both, ran two different tests. Both equally slow. One on each line. NBN box lights are flashing so that's any issue, but there's no information anywhere on your site or theirs

  • Jmurray21 Jannon Murray (@Jmurray21) reported

    Internet is completely cooked here and @Telstra and @NBN_Australia saying no issues in my area. That just can't be true. 0.34mbps download. Just awful

  • Optus Optus (@Optus) reported

    @DefenceADBR Sorry to hear about the NBN issues being faced. We understand the importance of having a reliable & stable connection to enable our customers to WFH. We'd be more than willing to take a closer look. Can you please DM us the full address that's impacted? - Nard

  • JoniMeenagh Dr Joni Monsta 🧛🏻‍♀️🧟‍♀️😼 (@JoniMeenagh) reported

    Our power’s back on, but the NBN got knocked out by lightning last night. A tree has partially fallen onto a house down the street. Lots of stuff has been blown around. The weather really has some other ideas about reopening!

  • BrettskiMelb 🏳️‍🌈 So get your shadow outta my sunshine... (@BrettskiMelb) reported

    @siandart Yeah, we had a momentary power outage… I was woken up our UPS screaming out (we have it to continue power to our NBN box & the WiFi Modem). We figured we can do without tv and main lights, as long as we have internet!

  • deeetee30 Deanna Teeee (@deeetee30) reported

    @Green_Girl100 @DaveMilbo The NBN outage apocalypse. The worst kind.

  • MaxCimino Nick Cimino (@MaxCimino) reported

    I live in postcode 3107 and it looks like my NBN is down. Telstra outage page conveniently states there is an upgrade in progress!!! Can either of these be confirmed and when its likely to return back to normal service @Telstra

  • ygnxu yugn (@ygnxu) reported

    @NBN_Australia and @Telstra made me go back and forth and wait 4 hours to hear the same **** when I’ve literally explained that their ****** wiring is causing hazards. I call Telstra they tell me to go nbn, I call nbn they tell me to go to telstra. Waiting like 4hr+ between calls