NBN outages and service status in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ezzeddine | عزالدين (@ezzh_) reported 2 minutes ago

  @m1nhaxo Paying $120 a month for 750 mbps but we’ve been only getting 150-300 on a good day because of this garbage nbn And they won’t send us a new modem we’ve had this one for 10 years now through 5 different houses

• 
  The Cradle (@TheCradleMedia) reported 4 minutes ago

  VIDEO | Just one minute before the ceasefire came into effect at midnight, Israel carried out an airstrike on a residential complex in the southern Lebanese city of Tyre, resulting in a massacre, according to NBN reporter @hasanfakih24, who was at the scene. This morning, emergency teams recovered the bodies of 11 victims from beneath the rubble of a residential complex in Tyre, while 35 others were reported injured. Civil defense crews are continuing their search for those still missing under the debris.

• 
  twoshedslegit (@twoshedslegit) reported 4 minutes ago

  @xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node

• 
  nbn® Australia (@NBN_Australia) reported 8 minutes ago

  @use_insert Hi there, during an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your RSP know. 1/2

• 
  yeah, naa (@yeah_naa_maybe) reported 10 minutes ago

  @NBN_Australia internet down for 20 hours in east subs of sydney. WTF no updates, silence. what the hell is going on. @Optus @optus_help

• 
  💧☘️Rhona - Bluesky: rhonae (@bensab3) reported 10 minutes ago

  @james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor

• 
  Cdbrown (@BrowntownBrew) reported 11 minutes ago

  @LambDownUnder @bigboatbruce @james00000001 We never had true competition before because Telstra controlled it all. We wouldn't be in the mess if LNP didn't sell Telstra as a single entity despite being advised to split. Then they wouldn't split and participate in the nbn build similar to NZ.

• 
  Bodgie Steve (@BodgieSteve) reported 12 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  Ema The Rats Were Right🐀 (@25MMCC) reported 13 minutes ago

  @deniseshrivell They have no concept of futurising our country. This one is particularly ignorant! Turnbull’s copper NBN is now being ripped up by copper thieves. So we pay twice for slow rubbish NBN and then have to pay for it to be replaced again now. Being a Murdoch stooge always costs us

• 
  BigBoatBruce (@bigboatbruce) reported 15 minutes ago

  @LambDownUnder @james00000001 If you trust private business in a non competitive situation you are essential stupid. If there’s a monopoly service it’s a ripoff in the hands of private business. You must know that. NBN is a national infrastructure requirement for a civil and successful nation.