NBN

NBN Outage Report in Richmond, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, State of Queensland 01/16/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • vinnyb66 Vinny Incognito (@vinnyb66) reported

    @Zahr_Alex @Optus @NBN_Australia Outage in Newcastle too

  • Optus Optus (@Optus) reported

    @peitalogan We're aware of an NBN and Mobile issue (Reference Number:24101125) impacting NSW customers and our Tech team are working hard to restore the services as soon as possible. Apologies for any inconvenience caused during this time. Kristy

  • Optus Optus (@Optus) reported

    @tantriclens We're aware of an NBN and Mobile issue (Reference Number:24101125) impacting NSW customers and our Tech team are working hard to restore the services as soon as possible. Apologies for any inconvenience caused during this time. Kristy

  • MOT1919Nick Nick (@MOT1919Nick) reported

    Nice work @Optus we are all in lockdown and now there is a major outage and we can’t access nbn and streaming services. #fixitnowoptus

  • shane845 Shane845 (@shane845) reported

    @Optus NBN not working. How long to fix it?

  • Optus Optus (@Optus) reported

    @Chloe56694108 We're aware of an NBN and Mobile issue (Reference Number:24101125) impacting NSW customers and our Tech team are working hard to restore the services as soon as possible. Apologies for any inconvenience caused during this time. Kristy

  • lee_g_b Lee (@lee_g_b) reported

    @uncannytrent Well that sucks... but also, thank **** it's not just my internet, I've rebooted the modem so many times I was going nuts. Ahh that NBN, so reliable

  • Optus Optus (@Optus) reported

    @Ro__Sheen Hi there, We're aware of an NBN and Mobile issue (Reference Number:24101125) impacting NSW customers and our Tech team are working hard to restore the services as soon as possible. Apologies for any inconvenience caused during this time.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • DunnySleeper Ben B (@DunnySleeper) reported

    Anyone with optus NBN problems that wants an alternative tonight, temporarily or otherwise, feel free to DM me :-) @optus #OPTUS #NBN #FLOPTUS