NBN

NBN Outage Report in Richmond, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, State of Queensland 02/05/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Zvyozdochka Zvyozdochka (@Zvyozdochka) reported

    The "Stephen Conroy NBN Support Building". The "Chris Ulhmann Clerical **** Survior Agency". The "Van Bester Memorial Ethics Centre". The "Emma Dawson Think Tank Museum".

  • WolphIsWatching Wolphin (@WolphIsWatching) reported

    Well, we currently have generator power at work and network via the work network. NBN has died and my mobile worked briefly this morning, then went to "emergency calls only" and now its "no service"

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Steen_Dr Thanks for reporting this matter to us. At the moment our test on your connection shows that everything is working properly with no errors. When you say hard power cycle, do you mean to say that you are performing a reset on the NBN Box by pressing the reset button? 1/2 -Mel

  • scottwright87 Scott Wright (@scottwright87) reported from Melbourne, State of Victoria

    @Steen_Dr @TPG_Telecom I’m having the same issue today. NBN drops out every 20 mins. Have to reset the box to get it to work again, briefly...ascot vale Vic.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @rjwilson01 We are sorry to hear about this, Ross. nbn can only identify any service-related issues if and when they are reported to them by providers.1/2

  • seastarurchin Rappaport (@seastarurchin) reported

    @BelongAU What is the problem with Belong NBN in WA at the moment? Been out since 11:30am (approx). Other ISPs in town working. Please update your customers!

  • CallumLynch1506 Callum (@CallumLynch1506) reported

    @Telstra An uninterrupted nbn connection, unbeatable team of mates and unparallelled reaction time.. shame I'm still working on the reaction time but 2 out of 3 ain't bad

  • AEddy6087 Eddy Jones Jr (@AEddy6087) reported

    @NBN_Australia Yea, i'll believe it when i see it, but everything I've ever been told by the NBN regarding what they were going to do turned out to be a lie, so i won't hold my breath. Do my a favor, don't comment on my **** with your marketing bullshit, if i want to talk to you i'll tag you.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @pauld08 Oh no! That would annoy me too, Paul. When the service is affected, has this been reported to your provider? Your provider will run through some troubleshooting and if they are unable to resolve it they will log it to nbn support. 1/2

  • Steen_Dr Jason Steen (@Steen_Dr) reported

    hey @NBN_Australia, can anyone explain why my fttc box occasionally (every 2 weeks or so) needs a hard power cycle to work again. internet drops, however all 4 lights stay blue. Only solution is powercycle the nbn box. cycling @TPG_Telecom modem does nothing. Is this common?