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NBN

NBN Outage Report in Richmond, Queensland

Why is my NBN service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at NBN

NBN is having issues since 11:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolSm041122
    Carol Smith (@CarolSm041122) reported

    @BazzaCC Christine Holgate did NOTHING Wrong, she helped save the small country Post Offices. I’m so angry about this. News Corpse will shut post offices down everywhere. NBN now AustPost.

  • Artfulmelody
    Artie 💗 #RegalSMP (@Artfulmelody) reported

    having no internet is sad when my whole life is on the internet… maybe i just needa touch grass instead i’m on this stupid app more than i should be 😭 (context: my wifi is down and they can’t replace the nbn box until monday)

  • Miritana
    miritana (@Miritana) reported

    @Internode My internode service died two days ago. You’re customer service guy, Steven was awesome and booked me an NBN tech for today between 8am-12pm.They didn’t show. I called internode again and once I finally got through the call went mute. Help.

  • fuwap15
    Madero 🇺🇦 (@fuwap15) reported

    She has served on several company boards including Woolworths Group Limited and Nova Entertainment, and was a partner of McKinsey & Company. Ms McKenna has previous public service experience as a Commissioner of the Australian Productivity Commission and Chair of NBN Co Limited.

  • EskayPtbp
    Eskay (@EskayPtbp) reported from Sydney, New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • joannamuses
    Joanna Holman (@joannamuses) reported

    @RowanJQuigley @Internode Thank you. Did eventually reach someone tonight. They were lovely but couldn’t solve the problem. Hopefully the NBN tech they’ve booked will have more luck

  • parkeschiavello
    Parker (@parkeschiavello) reported

    @NBN_Australia I do. ALLLLLLLLLLL the time. I need my service to come out of the ADSL ages not even the ADSL8 or ADSL24 ages. Fibre needs to be here. You add EVERY suburb besides this one to your list hence people are rolling out a GPON/XG network. But NBN if I need to get 3 more lines to work.

  • SisterSpeaking
    SpeakingSister (@SisterSpeaking) reported

    @TheRealHoarse @RonniSalt I wonder how Starlink will survive. I rely on this satellite web service, living in a largely defective NBN regional Victoria. Starlink had brought me high speed internet and reliability, which has been a game changer in a Telstra owned small town

  • philantopical
    Phil Anthropy (@philantopical) reported

    @OMGTheMess The NBN removed the ability for landline phone calls during a blackout.

  • manaz_d
    Robert Hudson (@manaz_d) reported

    Still loving the way that NBN only considered FTTP upgrades as a speed improvement, not a service quality improvement. I'm already on a 100/40 service on HFC, but ineligible for upgrade to FTTP, despite my service being unreliable. $30k+ to fund my own upgrade. Pass.