NBN outages and service status in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hydra Boom (@HydraBoom) reported 7 minutes ago

  @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

• 
  xjet (@xjet) reported 8 minutes ago

  @eevblog @Hobbie4C Perhaps there's been a huge surge in demand for bandwidth from those cellsites since the NBN outage? Everyone has the same idea as you and bandwidth is finite. The more concurrent users, the lower the throughput.

• 
  Gregory J O'Flaherty 💧💦 (@schitzoziris) reported 8 minutes ago

  My High Speed National Broadband Network #NBN Internet Connection has gone from slow, to none existent !

• 
  Snowhite62 (@Snowhite621) reported 12 minutes ago

  @PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺

• 
  Berry Straw 🍓 (@ddnnddc) reported 13 minutes ago

  ACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.

• 
  OptoIsolated IO (@optoio) reported 14 minutes ago

  @eevblog Yeh its almost never the ISP. it's almost always the NBN. No opportunity for whipping up a Starlink on the roof? :P

• 
  Wyatt O'Shea (@Wyatt1I7) reported 22 minutes ago

  @villaminium @JordanRey98 @whooithVT I've already got multiple good routers so I don't need the eero but it's cool that it's a free addon. Idk about peak speed being any different as I've never not gotten max speed out of my fiber nbn connections (minus overheads) so about 950mbps+ at all hours of the day or night.

• 
  GeneralChat |🍍🍌| Charity Donothon 29th-7th (@General_Ch4t) reported 29 minutes ago

  OF ALL DAYS FOR NBN ISSUES

• 
  Nirgal451 🇦🇺🇺🇦 (@Nirgal451) reported 30 minutes ago

  Your regular reminder: Snowy Hydro 2.0 was a stupid captain's pick by Malcolm Turnbull. Much like the NBN and Inland Rail. There were and are much better pumped hydro storage options. NSW did a whole investigation.

• 
  nbn® Australia (@NBN_Australia) reported 31 minutes ago

  @use_insert Hi there, during an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your RSP know. 1/2