NBN

NBN Outage Report in Richmond, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, State of Queensland 02/16/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • richardmozes Richard M (@richardmozes) reported

    @Optus Hi Optus, your contact centre is awful. I completed an application for a Qantas Sim Only deal, 4 emails asking me to call, 4 times I have called, each time the agent is not able to complete the process. Tried chat, they tried to sell NBN. think I'll stay with Telstra??

  • VirtuosoVA Elizabeth Williams (@VirtuosoVA) reported

    @markcourelive @DavidColemanMP Oatley West has no NBN due to water for the third time affecting our elderly rely on landlines connected to NBN they can’t get support.

  • jxeeno ken tsang (@jxeeno) reported

    @NBN_Australia other infrastructure utilities for electricity and gas have these outage maps on their website. it would be really useful if we could get this type of map data on your website as well.

  • TFalkingham Tom Falkingham (@TFalkingham) reported

    @captain_stavros @JosephArmand1 @heatheracitizen Oh, really? "My own party wouldn't let me govern!" Turnbull has been as unaccountable for bungling the NBN & doing FA on climate change as Howard was for children overboard & Iraq WMD lies. If he wanted to help, he'd confirm that MSM always lower the bar for the LNP & bugger off.

  • TomCompagnoni Tom Compagnoni (@TomCompagnoni) reported

    @Jabbatron @Telstra Yea, the telecommunications ombudsman. File a formal complaint with them (they are very used to this process) - then they will have a hard deadline to resolve your issue. This is how I’ve had to end up handling issues I’ve had with Telstra, Optus and the NBN. Good luck!

  • Jabbatron Jabba (@Jabbatron) reported

    Hey friends, does anyone have a recommended method of dealing with @Telstra ? I've had some success before but currently in an infinite deathloop since November in regards to installing NBN and/or help with a 5G modem not functioning properly....

  • jessemcphee123 jesse (@jessemcphee123) reported

    Working at nbn would have a better idea, I still can’t find you guys addressing this issue on your blogs or twitter all I’d like is somewhat of an idea when it will be fixed it’s already been a week with no comment from you guys

  • xavieowolf Xavier 🐺 (@xavieowolf) reported

    @BelongAU I'm unable to work because my NBN is down and my mobile data isn't fast enough to handle it. I've contacted you multiple times since 9am yesterday and have heard nothing back. When I joined you had a phone number. This is the last month you'll get money from me.

  • belongil belongil (@belongil) reported

    @NBN_Australia which areas? The worst area was woodburn & it is now fixed. Which area is affecting Ballina, Byron Bay & Mulumbimby

  • gregoburnetti Greg Burnett (@gregoburnetti) reported

    @staffo_sez @centrelinkgovau @ServicesGovAU Same web designers for nbn suppliers when you need help?