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NBN

NBN Outage Report in Richmond, Queensland

Why is my NBN service not working?

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If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • SkyThom3
    SkyThom (@SkyThom3) reported

    @syrupnap @sammygreeen Both are pretty **** according to close friends. Used to be with telstra having god awful connection. We gave aussie broadband a go and 110% better. It's different for everyone though cuz of living locations and types of nbn plans

  • allesegretti
    Ms Alle Segretti (@allesegretti) reported

    I was probably one of the first to find Facebook down several hours ago as I was coding ... Thinking it was NBN I checked from the USA to find no DNS records. Ironic given its the 22nd anniversary of my first child's kidnapping, linked to ICANN and DNS.

  • mjfly1
    Mark Flynn (@mjfly1) reported

    Yeah @Telstra it's raining again and my #NBN FTTC service is failing again with "Network device 'eth4' link is down" "Interface 'wan6' has link connectivity loss" messages recorded in the Technicolor DJA0231 log

  • golfon5
    golfon5 (@golfon5) reported

    @NBN_Australia The issue is that your system doesn’t reboot correctly without assistance. This service is worse than I experienced when I lived in manila 20 years ago

  • wint_rmute
    Toby Wintrmute (@wint_rmute) reported

    @jeamland My old house didn't have NBN availability for a very long time, and the adsl was like 3mbit. Mobile internet was weak and congested - but a 4CA unit like that was able to cut through with an external MIMO antenna and get decent speeds. Worth it for several years of service

  • sacharules
    Sacha Fernandez (@sacharules) reported

    @TPG_Telecom Yep if you check through my incident history you will see that this about 5th or 6th time a technician has been sent out since NBN was installed

  • MrMarc101
    Marc (@MrMarc101) reported

    I'm super glad that @Telstra forcibly moved me from Cable to NBN under the threat of disconnection. NBN was working great for the first 2 days, but now it's gone done a #Gladys and quit on me, and like her backup, John Barilarlo, the mobile backup network is not working either.

  • TPG_Telecom
    TPG (@TPG_Telecom) reported

    @sacharules We're sorry to read that cancellation has crossed your mind. I believe that you have been informed that an NBN tech will be on-site on 6th of Oct to fix the issue on your connection. If you wish to make a follow up, just shoot us a message anytime. Stay safe! -Geli

  • oilsaintoils
    Steve Whale of the CFMEU NSW (@oilsaintoils) reported

    @friendlyjordies I am waiting for the message to load up But due to the Turnbull crap heap NBN It is taking a very long time Fair well #Bruz - you certainly did suck! and you will always will be ....nothing!

  • figstuff
    Marilyn😎💃☕🏊‍♀️🎶👄🇪🇸 (@figstuff) reported

    @nobodyshares @Bubu_ThePeach @Henry_Belot Dont forget 655,000 for NBN ****** when he had no phone line... Fuccen trees had blown down!!!