NBN

NBN Outage Report in Richmond, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, State of Queensland 12/30/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Jana92038429 Hi Jana, that sounds very frustrating. Sorry to hear that you're experiencing these issues. You'll need to raise this with your provider, as they manage your services. They have an internal nbn support team they can request assistance from on your behalf, 1/2

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Thefinnigans We are sorry to hear that your service may be affected due to maintenance in the area. nbn is planning to limit non-essential maintenance to minimise scheduled, planned outages in the weeks ahead to maintain network availability as much as possible. 1/2

  • patrick78746239 P4trick (@patrick78746239) reported

    @NBN_Australia my connection is dropping out every 10 minutes. Technician said there was transmission issue in my area (west pennant hills NSW) Can I ask when the problem can be fixed. I need internet for work.

  • janeallenperth Dame du Fer ✳️ (@janeallenperth) reported

    @NBN_Australia Well I would if my #Telstra mobile signal was robust enough

  • emmerina Emma (@emmerina) reported

    How many people do I have to go through at @NBN_Australia doing the same diagnostics every time before they will send a damn technician out.

  • thisismywww Daniel Porter (@thisismywww) reported

    @redambition I had a number of issues with them on cable. A 100/4 service of a night, I was getting about 5/.2. It took them 3 months to admit congestion. Moved to Telstra at that point (cable), then nbn Aussie.. not sure if there is congestion on NBN service..

  • Optus Optus (@Optus) reported

    @Jana92038429 Hi there. I get that the interruptions are frustrating, as we are also working from home. Our Fixed network team was unable to locate a known NBN issue or fault PR that would explain this interruption. I have just replied to your DM to help further. Casey

  • RedzoneReece RedzoneReece (@RedzoneReece) reported

    @NBN_Australia why do you send unvaccinated technicians to #melbourne homes to address technical issues? @iiNet surely you are interested in your customers safety ……. No vax = no entry

  • RossCooper3 Ross Cooper 💉💉 (@RossCooper3) reported

    @dhanashree0110 @AlanTudgeMP I doubt the crap LNP NBN would cope.

  • redambition gettingajabambition 😷 💉 (@redambition) reported

    @thisismywww There used to be congestion in NBN but some changes were made and it’s better now. We used to have cable and just stuck with them, partially for the 4G backup in the router. But… the 4g backup doesn’t get enough signal to work.