NBN

NBN Outage Report in Richmond, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, State of Queensland 01/31/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • kelaher Jeremy (@kelaher) reported

    @Qld_Steve They usually tell me a hacker is on my network I say "True, I am a hacker, give me sec while I back trace your call" The smart ones say "you can't" (VOIP, right?) I then say "I work for NBN, look at the number you dialled, its a special trace number" Generally they hang up then.

  • faelunalight 🌙🦋feo (@faelunalight) reported

    Lmao the problem is in our nbn box Red optical light Gotta wait till monday for techs to come Fantastic

  • CalCurious Cals curious mind (@CalCurious) reported

    @EmergencyBK Yes, the NBM design is a massive security risk in for the nation. Power loss should not take out our communication. The old telephone system, is an essential piece of emergency equipment, being underground and self powered. This issue should have been resolved in planning NBN.

  • TheVeryRealKad Kad Dad YOUTUBE GAMING (@TheVeryRealKad) reported

    @NBN_Australia April, we've had an outage in the morning every single day. It's your company's infrastructure not TPGs. I feel like if the techs are going to be applying bandaid fixes maybe get better bandaids?

  • DeadByDaleLigh1 DeadByDaleLight (@DeadByDaleLigh1) reported

    Just an update as to when streams will be up again. At the present moment I won't be live until potentially Tuesday at this rate. An NBN tech is coming out to assess and fix the issue. The plan is to put some content out on to YouTube as well once I have the ability to do so.

  • _FredMackay Fred (@_FredMackay) reported

    Had a really vivid dream about someone getting a really bad NBN install. Like they had flexy conduit ziptied to a star dropper the height of their house, then it was bracketed to the gutter before snaking up under the tiles and dropping through a light fixture. Nightmare maybe?🤔

  • HumanTestSample John Alexander (aka. Crash Test Dummy) (@HumanTestSample) reported

    @Optus Thanks for responding. It wasn't an Optus NBN service as the problem, it was NBN in general which caused everyone in the area to tether to their mobiles, which I suspect was swamping the mobile data networks. NBN came back in the past 30 mins, now mobile is back to 30+Mbps! :)

  • kherzii_ EXO Kherzii (@kherzii_) reported

    @NBN_Australia It has been over 4 months now, can't believe I'm still waiting for an issue like this.

  • TORKPOSTING Saul 🏳️‍⚧️ (dni if beatles fan /srs) (@TORKPOSTING) reported

    we have the nbn but its ****

  • maxueljur Maxuel Moura (@maxueljur) reported

    @TPG_Telecom known issue with NBN service connections in Gold Coast, Broadbeach?