NBN

NBN Outage Report in Richmond, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, State of Queensland 12/29/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PsykerGirl 🐨PsykerGirl🐨 (@PsykerGirl) reported

    @Tyr_VY @Telstra Telstra sucks *****, I had to go with them for broadband in my last flat. The other side of my street had NBN... It took them weeks to set me up too, I ended up getting a 4G dongle in the meantime which was actually quicker so I kept it...could consider that?

  • GoldinPaul Paul Goldin (@GoldinPaul) reported

    NBN out at home and office and bloody idiot me the 5G router I bought not Asin one. FFS

  • catsmother01 Catsmother01 (@catsmother01) reported

    @NBN_Australia Thanks. Was completely off the air for almost 2 days. Checked outages, nothing. Dealing with Optus was nightmarish. I went around and around with their AI interface. I put it down to the severe storm. Anyway, up again although does get slow at times.

  • frangigale Clare (@frangigale) reported

    @SpinTelAU @networkoutage NBN down in Byron Bay - any ETA

  • gil_hardwick Gil Hardwick (@gil_hardwick) reported

    @KKeneally @AlboMP Crap, we were there, we saw what happened, Albo and Conroy together stuffed NBN completely, Turnbull had to go fix it. Senior technicians refused to work for them, remained loyal to Telstra, so NBNCo had to start over with apprentices; what we call monumental clusterf*ck.

  • naboothesharman Hailey (@naboothesharman) reported

    @NBN_Australia That's great for Gympie considering the widespread damage. Meanwhile NBN technicians will not come to my area due to "widespread flooding"...WE WERE NEVER FLOODED. THERE IS NO FLOOD

  • cosybirb 🐣 Erin (@cosybirb) reported

    The NBN guy came again today and guess what?? 👀👀 🎉 WE ARE FINALLY CONNECTED!! 🎉 All that's left to do now is call our internet provider and turn that bad boi on!

  • newcastleboyy Fearless Friend (@newcastleboyy) reported

    The Mosbri Crescent NBN Studios always got it right. NBN or should I say NINE Entertainment, your organisation is an embarrassment to Newcastle - the poor demoralised NBN news staff having to deal with all these technical stuff-ups. And poor Paul Lobb sacked. Shame #nbnnews

  • CooperKnowles5 cooper_knowles5 (@CooperKnowles5) reported

    @Telstra the nbn has been down in Tweed Heads

  • guochuqiao PtrckG 🔥🌏🔥 (@guochuqiao) reported

    @NBN_Australia Sorry, but that didn't answer my question. The update did not mention network type.