NBN

NBN Outage Report in Richmond, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, State of Queensland 02/11/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterKlages Peter Klages (@PeterKlages) reported

    @MichaelWestBiz I’ve only had experience with NBN fixed wireless and satellite delivery. Both with iiNet. I’ve found it an overall good experience. I only have mobile with Telstra now. Telstra is a customer-service-free zone. They couldn’t deliver a pizza.

  • Finbarius Stephen Finlay (@Finbarius) reported

    @Telstra Hi Luke - update. Waited all day until 2:00pm as advised that @NBN_Australia technician was arriving to try and resolve the issue. Contact Gold Member chat at 2:30pm to ask why there has been no technician. Told that @NBN_Australia CBC as not their problem

  • wifa01 Bill Fawcett (@wifa01) reported

    @PaulFletcherMP why is the NBN set up to use pre-internet telephone technology so I am unable to use my 21st century telephone? How can you claim the NBN is "built and fully operational" when it forces you to use a 35 year old telephone? #auspol2021 #fail #incompetent

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @RissMeister When a provider raises a fault with nbn, this gets sent to their technical nbn support team who then works toward resolving the issue, while liaising with your provider to pass on any update made available. 3/4

  • illiards illiards (@illiards) reported

    @Telstra despite your status page page indicting otherwise there *is* an nbn outage in NSW postcode 2100 #justsayin Any chance of assistance?

  • DNF_DeadMan Daniel (@DNF_DeadMan) reported

    @RissMeister @NBN_Australia @RissMeister remember when I said the other month how it was a “great” idea to get nbn and that it’ll be “fun!” This is what I meant.... imagine if there was a good ISP in australia supported by a good network... Imagine

  • dylarrno dylan (@dylarrno) reported

    @Telstra my super slow nbn 💀

  • K_Grainger Rangerking (@K_Grainger) reported

    @MichaelWestBiz I would look for someone else. Telstra don't care for you as a customer. I had my broadband with Telstra for 17 years. Moved to TLS NBN in Oct. Day after I signed up, they had a better deal for new customers. Contact them to ask for new customer deal 1/

  • galumay Ricky🏄🏼‍♂️ (@galumay) reported

    @iborgward @Telstra Good service, but you should probably thank NBN rather than Telstra, all they have done is raise a fault with NBN.

  • SteveGeddes_ Steve Geddes (@SteveGeddes_) reported

    @NBN_Australia Thanks for reaching out, Sarah. I'm hesitant to go further (since it's now resolved and I don't want to risk upsetting anything!) However, to be clear I'm pretty sure the issue was the IProvider, not you. When I could FINALLY explain the issue they were able to fix it in a jiffy.