NBN

NBN Outage Report in Richmond, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, State of Queensland 03/24/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @agsmith87 We're sorry to hear this happened, and thank you for letting us be aware, Andrew. nbn will never call and ask to access your computer or advise you that you’re going to be disconnected. 1/2

  • Rachnbake00 Rach (@Rachnbake00) reported

    @iPrimusAU you really need to to improve your technical support staff! I called about an internet & phone issue. Was advised to speak to NBN then advised to call provider. Was on hold for 1 hour then call got disconnected. I’m currently in isolation & working from home. I need

  • SkrrttSkrttt_ KingKoong (@SkrrttSkrttt_) reported

    @nbn why are you so bad and unreliable?

  • gatcon1 Gordon (@gatcon1) reported

    @noplaceforsheep @binge Because Murdoch sought to slow down streaming services like Netflix by backing the LNP into power to ruin Labors NBN initiative . #CancelMurdoch #CancelBinge

  • paficlefnt paf (@paficlefnt) reported

    @OvertGGs @Telstra nbn sucks, get better net

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Icefnt We're sorry to hear you're experiencing service issues. Have you reached out to your nbn provider about this? They can run a line test with you. If the fault is found on our end of the network, the team will work closely with them to getting it fixed. Let us know how you go. Maya

  • peterw peter (@peterw) reported

    @RevolutionKiki @Telstra It’s the problem with Telstra Velocity across west end, Highgate hill and south Brisbane. New buildings get NBN but not older buildings. You have zero choice in going to another provider.

  • KleinRevd Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    @NBN_Australia @Optus , what support are you able to offer? See previous tweets.☝🏼 Let me clarify this. You are the retailer , described as the service provider whilst @NBN_Australia actually does the physical service to infrastructure? This is an ongoing issue.

  • Rachnbake00 Rach (@Rachnbake00) reported

    @NBN_Australia No I’m not back online. Called my provider who advised me it’s an nbn issue and will have to wait for someone from nbn to come out on Monday. I’m currently in isolation and now won’t be able to work on Monday because of no internet 😞

  • BubbleBailey Jessica Bailey (@BubbleBailey) reported

    @NBN_Australia hey nbn. Have a planned outage today in petersham area. Surely it’s not going to last 8 hours right?