NBN

NBN Outage Report in Richmond, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, State of Queensland 01/20/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisCatIsCat Cat Farrell (@ThisCatIsCat) reported

    @Optus I have been trying to us the message service since 2:30 still no response. My nbn is not working & has random flickers where it comes up for 1-3minutes before disconnected for ages. I have restarted the modem, & done a hard reset. I'm in Tas but ur tweets only mention Vic

  • Mark_Younes Mark Younes (@Mark_Younes) reported

    @Optus NBN is down… @Optus Mobile Data is slow @Optus Just as useless as ever before

  • WhoAreTheyVic who-are-they (@WhoAreTheyVic) reported

    @Optus is it true that you have issues with NBN connection? You should’ve text us as soon this is happening. Also I’m on hold for more then 30 mins to connnect to the technician.

  • Optus Optus (@Optus) reported

    @MZuma365 Hi there, we're aware of an issue impacting some Victorian NBN services. We are working to restore services as soon as possible. We apologise for any inconvenience caused during this time. We recommend restarting your modem if you haven't done so already. Sarah

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus yep the #nbn here in Noble Park Nth is still not working..

  • Optus Optus (@Optus) reported

    @SignorinaMaria We're aware of an issue impacting some Victorian NBN services. We are working to restore services as soon as possible. We apologise for any inconvenience caused during this time. We recommend restarting your modem if you haven't done so already. Kristy

  • Optus Optus (@Optus) reported

    @itsbjessttv We're aware of an issue impacting some Victorian NBN services. We are working to restore services as soon as possible. We apologise for any inconvenience caused during this time. We recommend restarting your modem if you haven't done so already. Kristy

  • Optus Optus (@Optus) reported

    @afrikanke We're aware of an issue impacting some Victorian NBN services. We are working to restore services as soon as possible. We apologise for any inconvenience caused during this time. We recommend restarting your modem if you haven't done so already. Kristy

  • timadams86 Tim (@timadams86) reported

    For anyone with Optus NBN down, call them up (I know long hold) but the tech guy reset it from his end (issue from their end) and it works now...

  • siyon_x Siyon🌹 (@siyon_x) reported

    @optus nbn is actually the worst