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NBN

NBN Outage Report in Sailors Falls, Hepburn, Victoria

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Sailors Falls, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sailors Falls, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sailors Falls, Victoria

Latest outage, problems and issue reports in Sailors Falls and nearby locations:

  • EmergencyBK
    Emergency&BushfireKits (@EmergencyBK) reported from Dales Creek, Victoria

    @davidbewart @nefreus Add to that, latest ABS data (Mar2020) shows 2.5 mill Australians are not online; affordability issues, access/location or lack of digital literacy. 10% of Aussies, no internet, let alone slow internet Successive Govs & NBN failures for an essential service, not a luxury#auspol

  • EmergencyBK
    🍩Emergency&BushfireKits (@EmergencyBK) reported from Dales Creek, Victoria

    @PeterJamesRoth6 @PeterDutton_MP Yep, there were definite technical issues from the websites end first few days, then also just a clunky government designed site. I had no problems signing, but think I was ~1,500th signature, before site started crashing. No doubt poor NBN/internet doesn’t help 👍

  • debramcnaughton
    Debra McNaughton (@debramcnaughton) reported from Daylesford, Victoria

    @LaTrioli @NBN_Australia As we prepare for the likelihood of remote teaching, the importance of reliable, fast internet has never been more important. Instead we are asking families to let us know if they don’t have reliable internet. In 2020. 🙁

  • artywah
    Richard L. Taylor #StayHomeSaveLives (@artywah) reported from Daylesford, Victoria

    @PaulFletcherMP @NBN_Australia So you're going to borrow $3.5bn from private debt markets to try and fix the complete mess you made of the NBN that should have been FttP all along? Hope the party got a reach-around from Murdoch for this complete mess you made for him.

  • EmergencyBK
    Emergency&BushfireKits (@EmergencyBK) reported from Dales Creek, Victoria

    @LotL20 Not at all, w/ cable, satellite & wireless NBN, dial up & mobile networks, there’s zero reasons by now that everyone shouldn’t have access. Gov. prioritising electorates with denser populations i.e. more votes, rather than equal distribution of service, as promised a decade ago.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • craig230
    Craig Eaton (@craig230) reported

    @beourmate Still no internet in Perth, been out since 11.30am and is only Mate customers, everyone else fine and not NBN issue

  • Damo__73_
    Damien Bates 🐯 (@Damo__73_) reported

    @msignau @BenFordhamLive Taxes haven't gone up in a very long time. I can't see any evidence that service providers ar paying the government for the setup cost of the NBN.

  • scottie1578
    Scott Smith (@scottie1578) reported

    @AGLEnergy been trying to get nbn on at my home address on it’s been over 3 weeks but nothing you won’t send anyone at here to help Not happy

  • bjnev
    Ben (@bjnev) reported

    What the hell @NBN_Australia ? Down yet again, forced to hotspot from my mobile. No notices, no explanations, no end in sight. Third world internet at first world prices.

  • dodgydub
    Paul (@dodgydub) reported

    @optus_help I live on Glen Valley Road forest hill vic. The nbn has gone down nearly one day a week in the last 3 weeks. Why? If it's so unreliable, why aren't you providing sim backup modems? I have to use my mobile data for 4-6 hrs. Obviously it always happens daytime weekdays

  • pikeonaplate
    Pikeonaplate (@pikeonaplate) reported

    @Internode hi guys, has anyone reported NBN being completely down? I’ve reset my modem with no luck. I’ve tried ringing the help desk and the wait time is over an hour so I assume something is wrong?

  • NBarton
    Nathan Barton 🇦🇺 🇹🇼 🇺🇦 (@NBarton) reported

    @nbn how many times do you need to repair a service area??? have received mabe a dozen messages this year advising "Scheduled Maintenance" half the time it is scheduled for 2 minutes later! Usually the duration is 6 hours or more. Time to just rip it up and put in fibre!

  • PHTM_official
    J.C.Osborn (@PHTM_official) reported

    @NBN_Australia there's been an unscheduled outage in postcode 3182 VIC for the last twelve hours with no further updates. It just says "under investigation." I'd like to be able to use the internet I'm paying for at some point this weekend.

  • Optus
    Optus (@Optus) reported

    @gdrosser Not good to hear about this issue Glynis. If you send us your complete address and let us know what internet type you are using (NBN/4G/5G) we can look into the network status of your area and take further steps to improve your service. - Harrison

  • Zeerabets
    Zeerabets (@Zeerabets) reported

    @Gamergirl_Monty You've got a really good deal! I feel terrible, LOL. My monthly Optus bill is $200 because I have NBN and a phone plan, and I've never really negotiated a good deal, LOL. I'd better do it now