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NBN

NBN Outage Report in Sailors Falls, Hepburn, Victoria

Why is my NBN service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Sailors Falls, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sailors Falls, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at NBN

NBN is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sailors Falls, Victoria

Latest outage, problems and issue reports in Sailors Falls and nearby locations:

  • EmergencyBK
    Emergency&BushfireKits (@EmergencyBK) reported from Dales Creek, Victoria

    @LotL20 Not at all, w/ cable, satellite & wireless NBN, dial up & mobile networks, there’s zero reasons by now that everyone shouldn’t have access. Gov. prioritising electorates with denser populations i.e. more votes, rather than equal distribution of service, as promised a decade ago.

  • debramcnaughton
    Debra McNaughton (@debramcnaughton) reported from Daylesford, Victoria

    @LaTrioli @NBN_Australia As we prepare for the likelihood of remote teaching, the importance of reliable, fast internet has never been more important. Instead we are asking families to let us know if they don’t have reliable internet. In 2020. 🙁

  • EmergencyBK
    Emergency&BushfireKits (@EmergencyBK) reported from Dales Creek, Victoria

    @davidbewart @nefreus Add to that, latest ABS data (Mar2020) shows 2.5 mill Australians are not online; affordability issues, access/location or lack of digital literacy. 10% of Aussies, no internet, let alone slow internet Successive Govs & NBN failures for an essential service, not a luxury#auspol

  • EmergencyBK
    🍩Emergency&BushfireKits (@EmergencyBK) reported from Dales Creek, Victoria

    @PeterJamesRoth6 @PeterDutton_MP Yep, there were definite technical issues from the websites end first few days, then also just a clunky government designed site. I had no problems signing, but think I was ~1,500th signature, before site started crashing. No doubt poor NBN/internet doesn’t help 👍

  • artywah
    Richard L. Taylor #StayHomeSaveLives (@artywah) reported from Daylesford, Victoria

    @PaulFletcherMP @NBN_Australia So you're going to borrow $3.5bn from private debt markets to try and fix the complete mess you made of the NBN that should have been FttP all along? Hope the party got a reach-around from Murdoch for this complete mess you made for him.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NMaconachie
    💧Nick 🌈 (@NMaconachie) reported

    @NBN_Australia It’s still not working. It’s not Aussie Broadband. It’s the NBN.

  • Devilyncognito
    The Devilyn Disguise 😈🔞🇦🇺ENVtuber (@Devilyncognito) reported

    @NanaAsteria TBH THERE'S NO ****** WAY I'D BELIEVE THAT THE MAN WHO WAS OUR PM FOR A FEW YEARS AND TANKED THE NBN IS ONLY 5'5 HOLY ****

  • RealCritHappens
    CritHappens_Gaming (@RealCritHappens) reported

    @NBN_Australia Hi Adam, I am confused as to why a line fault at external of site requires someone home. Issue will be corrosion on line due to excessive rain which is an external repair. Wouldnt be cancelling stream if I wasnt required to be home to fix something outside the house.

  • dalestuartwill1
    Dale Williams (He/Him) (@dalestuartwill1) reported

    @Telstra The link you sent me states that you have no supply of NBN boxes until may or June so why are you sending me appointment via sms. Why are you also pre determining the day and date without consulting me. Does anyone actually want to help?

  • LOUISBIGREDCAR
    sarah ‹3 san’s gf (@LOUISBIGREDCAR) reported

    @M0REXG0LD3N @NBN_Australia KATIE HELP WHAT ARE THEY GONNA DO

  • TotallyNotConor
    Conor (@TotallyNotConor) reported

    There's a ******* NBN outage **** this country

  • NBN_Australia
    nbn™ Australia (@NBN_Australia) reported

    @RealCritHappens We are sorry it has taken so long for the issue to be reported. When you experience service-related issues, these will be reported by the provider to nbn, rather than nbn raising it to nbn. 1/3

  • M0REXG0LD3N
    katie (@M0REXG0LD3N) reported

    @NBN_Australia i still don’t know wat a service provider is

  • TPG_Telecom
    TPG (@TPG_Telecom) reported

    @GSkullWarrior We understand that the issue has been frustrating but we cannot find a problem in the NBN network. We've seen here that the modem has been restarting itself. May I ask you to do a hard reset on your modem? 1/2 -Geli

  • hilly_syd
    gjayh (@hilly_syd) reported

    Hate to be one of the whingers, but how bad is @Telstra and @NBN_Australia at service? Due to poor planning and scheduling, no HFC devices are available. So we are forced onto using the 4G speed limited backup in the modem. No service for 2 weeks, 4G for 5 weeks, 4 weeks to go.