NBN

NBN Outage Report in Sancrox, Port Macquarie-Hastings, State of New South Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sancrox, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sancrox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sancrox, Port Macquarie-Hastings, State of New South Wales 02/03/2023 18:15

February 03: Problems at NBN

NBN is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • Internet 73.39% Internet
  • Wi-fi 12.18% Wi-fi
  • Total Blackout 6.14% Total Blackout
  • E-mail 5.04% E-mail
  • TV 1.87% TV
  • Phone 1.37% Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports Near Sancrox, State of New South Wales

Latest outage, problems and issue reports in Sancrox and nearby locations:
  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Well neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra

  • HappyHammer69 HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales

    Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm

  • geoff__thompson Geoff Thompson (@geoff__thompson) reported from North Shore, State of New South Wales

    @TheSaltminer @NickRossTech @abcnews @netflix @abc730 The story is specifically about streaming TV killing the NBN’s dream of fast broadband on fixed wireless. Whether it was a stupid dream to begin with is another issue. There’s a strong argument that FW has been poorly deployed - but it was in the mix for all ministers.

  • TheStrengthEP Jeremy Cowin (@TheStrengthEP) reported from Port Macquarie, State of New South Wales

    @NRLonNine @Channel9 Either my nbn is slow or 9go sucks. Lagging and buffering every 2 mins. Sort it out guys.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • jodiem JodieM (@jodiem) reported

    @NBN_Australia Official complaint about the way NBN has handled this, is incoming

  • noname064862 say cheezel! #yes (@noname064862) reported

    @NBN_Australia yeah, so there was an outage. the provider knew about it (via nbn). still not sure why it wouldn't be listed on your site - could have saved be a lot of mucking around

  • GumLeafWhistler Gumleaf of Finkum Dair™ (@GumLeafWhistler) reported

    Any thoughts here, I'm flumoxed. Evaluating @Telstra 5G mobile hotspot (Android), due to poor NBN. Phone tested to 156Mbps (up to 300Mbps, 10 x NBN) Yet Ookla speedtest says 35Mbps, Steam downloads maxed at 35Mbps, same as my NBN. Correct network, 5Ghz set etc. Ideas?

  • RonRuys3 Ron Ruys AMIEAust (@RonRuys3) reported

    @AnnastaciaMP Shows how little you know. Under ASDL I got 6-7 mb/s and that was more than enough to stream multiple shows Now after government spent billions and I got FTTP NBN I get 11 mb/s and still more than enough but still get service drop outs.

  • yoongiscupcakee 𝗺𝗮𝗿𝗶𝗮𝗵⁷ 🧁 (@yoongiscupcakee) reported

    HES LIVE AGAINN NBN WTF

  • capt_petabyte capt.zen.petabyte 🇦🇺 (@capt_petabyte) reported

    Seems the #NBN has sh!t itself but no one knows it yet? @beourmate & @NBN_Australia sites both say everything is A ok, but sites show reports of NBN down all over Australia?! Time to get a #StarLink? #WorldClassInternet

  • capt_petabyte capt.zen.petabyte 🇦🇺 (@capt_petabyte) reported

    Hey @beourmate is the internet down, my nbn box is not letting me connect to you guys. UniD light orange & not green. Tried a reset on everything & nothing happens. Bills paid.

  • iiNet iiNet (@iiNet) reported

    @One3Davey Hi Davey. The unexpected NBN Data outage is still currently going. Engineers are onsite and are working hard to resolve it.

  • DonnaMHanson Donna Maree Hanson (@DonnaMHanson) reported

    We have **** NBN to the node and copper wires because someone in power was an idiot

  • MickMack73 Michael McKenzie (@MickMack73) reported

    @VodafoneAU Thanks for the copy & paste. At some point how about calling your Engineers or NBN Aus & get an update or update the site as per my image. If I gave an ETA on a job that's 11 hours overdue I'd have someone calling. Let's call this, for want of a better phrase...customer service!