NBN Outage Report in Sancrox, Port Macquarie-Hastings, New South Wales
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
Problems in the last 24 hours in Sancrox, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sancrox, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (73%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports Near Sancrox, New South Wales
Latest outage, problems and issue reports in Sancrox and nearby locations:
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesI have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesNOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior
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HappyHammer (@HappyHammer69) reported from Port Macquarie, New South WalesJust moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra
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Jeremy Cowin (@TheStrengthEP) reported from Port Macquarie, New South Wales@NRLonNine @Channel9 Either my nbn is slow or 9go sucks. Lagging and buffering every 2 mins. Sort it out guys.
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesThe earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesWell neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra
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Geoff Thompson (@geoff__thompson) reported from North Shore, New South Wales@TheSaltminer @NickRossTech @abcnews @netflix @abc730 The story is specifically about streaming TV killing the NBN’s dream of fast broadband on fixed wireless. Whether it was a stupid dream to begin with is another issue. There’s a strong argument that FW has been poorly deployed - but it was in the mix for all ministers.
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesI have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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TPG (@TPG_Telecom) reported@fredffery Hi Frederic, there is an ongoing NBN service maintenance at your location and are expected to be completed today, on or before 6:00PM AEDT. We apologise for the inconvenience.
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Pro-choice Craig 💉💉💉 (@burningmbition) reported@FernandoLongoOZ Another project that forms part of their social engineering project. When Labor inevitably try to fix it, the LNP will cry foul about it being so expensive to fix, when it was their deliberate strategy to ruin the NBN project in the first place.
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Lias (@Lias89733971) reportedBetter minds than mine will know the answer to this. During floods, bush fires, disasters when NBN is cut off, is there any way to ensure that people can get the latest information in, out, the help needed? Are satellite phones the answer? Just asking.
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Optus (@Optus) reported@5pong3e Hey Sponge. Sorry to see that there is currently a fault impacting your NBN service at this time. Our teams will try their best to get this one resolved as soon as they can. If you have any other concerns about this in the meantime, do feel free to send us a DM. Kyri
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Robert Hudson (@manaz_d) reported@Matt_Tulk @Aussie_BB @NBN_Australia ABB admitted it was a fault on their network, and it was sorted not long there-after.
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steve hearne (@stevehearne7) reported@RBJRON @PaulFletcherMP What nbn. Fibre to the house and still can't get a signal.
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Sym (@TheSymbolistFGC) reported@PINK666_ Nah this is where I start feeling like nago players just don't use their health advantage appropriately. They'll batter themselves into axl and get hit over and over again without being precise and then say the mu sucks when I've seen nbn Crush every top axl in the game.
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Christian Kent (@whophd) reported@liber8SA @SophieScamps Bankrupt us? It’d be around the price of the NBN, or the refunds on JobKeeper we never got Or the economic price of the delta lockdown that was avoidable through custom quarantine hotels
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Phillip Parsonson (@The_Phill_Up) reported@roweafr @FinancialReview The LNP really are oblivious to the terrible situation they find themselves but worse still is the dreadful power generation denial that is leaving Australia so far behind , coupled with a massive debt a substandard NBN and health in dire trouble SHAME ON THE LNP and Morrison
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M_Killer (@M_Killer) reported@HarbourISP the worst customer service,I rang at 8pm for technical support & waited over 25mins, 5th in the line & got cut off! no customer service agent available??wtf? Make yr customers waited over 25mins to be cut off due closing hour? #worstcustomerserive #harbourisp #NBN