NBN outages and service status in Somerton, New South Wales

Problems in the last 24 hours in Somerton, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Somerton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Topher Field (@TopherField) reported 2 minutes ago

  I've said time and again that the NBN is a white elephant, and that it would be destroyed by competition... IF competition were allowed. Of course like-for-like competition is NOT allowed... the NBN have a monopoly on wired internet... but guess what? They're STILL being out-competed by the private sector anyway, because wireless technology has come a LONG way fast... After all the tens of billions we've spent, Australia still only ranks 43 on internet speeds (worse on some lists, I'm being generous) and still users are turning to the private sector because the NBN cannot help them where they are. Amazing. Government never makes things better, it only gets in the way of the private sector who WOULD make things better... if the government weren't in the way.

• 
  Lamill (@LamillLoL) reported 2 minutes ago

  Constant internet drop outs for weeks, network status always says no outage. Currently down and no end in sight. I need answers!! @NBN_Australia

• 
  Garfield C. Reynolds (@GarfieldR1966) reported 6 minutes ago

  @NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!

• 
  Varun (@VarunVarun1987) reported 6 minutes ago

  @Starlink Hi, I received the Starlink kit today. I thought the installation would be easy, but I found it difficult. I have decided to keep my NBN service instead, so I would like to cancel my Starlink service and return the kit. Please let me know the return process. Thank you.

• 
  Ky Broome (@KyBroome35) reported 8 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

• 
  Nonny (@nonnygb) reported 9 minutes ago

  @Jenbox360 Nah that's not torture... I've finally convinced my ISP & NBN here there's an issue with my fibre connection with 40+ dropouts a day. It's taken them a month & 4 callouts to finally accept it's not my hardware or within my property. I was losing my mind.

• 
  Chris (@christ0pherjs) reported 9 minutes ago

  @bftd2025 @respeculator Nbn co needs to hang a for sale sign out the front immediately, is eventually redundant with 100% to be written off

• 
  Jamie (@jamieeedward) reported 10 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Pete (@Travellingtooks) reported 13 minutes ago

  @ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.

• 
  panopticon (@harrypanopticon) reported 14 minutes ago

  @SandyXiaotong For the fact that she had such a bloody big mouth on NBN and towards Malcolm Turnbull, she got awful quiet on NBN.