NBN Outage in Wilberforce, Hawkesbury, State of New South Wales

@NBN_Australia @telstra Received my bill for the first Two Months service Plus a call-out fee I’m sure I signed for all of that somewhere However I am currently applying for the first month free given the (ongoing) issues we’ve had 🤞 (PS- I got an automated response to my DM)

Hey @NBN_Australia just hung up on another scam caller saying they’re (you/NBN) are going to cut off our phone/Internet service. What are you doing about these scamsters?

@NBN_Australia I am having issue with my NBN this afternoon is this network issue. Dudley street Bondi 2026. Can you assist?

I have to move my business to the #nbn in October. I feel sick at the prospect. Slower and less reliable, as well as more expensive than my current service. And very special thanks to @TurnbullMalcolm for saddling us with third word internet.

@iiNet NBN not working in petersham?? internet speed is ZERO MB....

@MikeCarlton01 @Telstra Took Telstra 3 months and a complaint to the ombudsman for a human to come to Newport last week, open a pit and tell us the problem was nbn workers had cut the copper wire to our house.

@JohnBirmingham I third Aussie. I joined them be auae they built their own ... network or something. Rarely go down, decent NBN speeds.

@NBN_Australia Tpg have confirmed an outage in my area. Thanks

@Telstra can you please sort out my nbn issue. It’s been out since yesterday. I’ve tried contacting you via your text message service, nobody responds. Pretty ordinary

Cmon @Telstra my @NBN_Australia is still down yet both your websites say there’s no outage. It went down at 9:45pm last night. Fix it please

@NBN_Australia typical it’s gone again in Engadine. Trying to watch the EPL and it goes down. When are you going to sort this out. Pathetic

Had @NBN_Australia installed today. Thank god ADSL2 is now a distant memory. Horrible when you have streaming services and you can’t watch them because of horrific buffering. So far so good. The picture is ace and the Service from @tpg has been brilliant. ✊

@NBN_Australia Thanks @NBN_Australia So far super impressed with @Aussie_BB who have kept me updated on everything. Their customer communication is first class! Just waiting on my router so I can get connected 🤞🤞

@NBN_Australia Doubt it. Service just sucks

@Telstra Hey Telstra, I have issues with the NBN service that NBNco has told Telstra that it would be resolved by Friday. It’s Monday and I’m still not connected to the internet.

@ShiannonC I sort of agree with you! However, Govt and its monopolized and duoplolized sector have created a lot of unproductive and redundant, laidback jobs,like Telstra,NBN many banks, many without competitive service and poor innovation. Banks just punts on real estate.

@moylecroft @caskings @LapTop006 That I get. Are you saying there are no technical issues with the NBN at all? Nothing that a change of technology could fix or improve?

@Telstra There is no outage . Just trying to move to NBN with no porting help . No one to speak too . No one at all . 5 weeks now , my mum is 80 and is in 😭 tears .

@Telstra Thanks Ollie, It’s a brand new (Tue 25/08) NBN connection. I have raised incidents every time except the last two. At the moment it isn’t causing problems I won’t be at work for a week it won’t be monitored as quickly. But please note 0:35, 06:35, & 13:35 daily* when we are home

The NBN Technician is coming here today to cut us over to NBN FTTC. If you never hear from me again, blame Malcolm Turnbull.

@MuzFN nbn is ******* horrible...

@Coachable_ Yeah nbn is the worst

@TPG_Telecom lolz.. got a phone call from your team offering to upgrade my slow ADSL2 to fast NBN as "it's the best quoted by the @acccgovau..." wanna know what my answer us? I like my slow internet as it works! Thank You though, really.

@NBN_Australia @telstra Received my bill for the first Two Months service Plus a call-out fee I’m sure I signed for all of that somewhere However I am currently applying for the first month free given the (ongoing) issues we’ve had 🤞 (PS- I got an automated response to my DM)

@NBN_Australia thought u guus permanently fixed the issue today. Just lost my connection again. You idiots must hate me... I already lost my job, at least let me play my game to rid me of this stress you useless retards!! FIX IT ASAP

Just to tell me that we have informed NBN team and they will fix address issue. NBN doesn't take call. I don't have online registration with NBN. How can you fix this issue? Dinesh +61 422 341 419. Call after 3.00 PM. Nila +61 421 632 855 call before 1.00PM

@NewtonMark @swearyanthony @techoglot The issue is not HFC itself, but how NBN/Telstra deploy it. It's super frustrating. Wonder if the cost/time saving of using it has really played on on a TCO level?

@Me_SuCat when i tried to get nbn connected at my current house, they connected it to the wrong place, said my house never existed, and it was my fault somehow anyway??? planning to spend tomorrow on the phone with the ISP until i get some ANSWERS i am SO FRUSTRATED!!!

@XboxANZ @Telstra , if I want to use all access for this, how do I go about that? I used to be a customer of yours. Would switch home internet back to you (hfc nbn) if required, assuming I can still get 100Mbps with a static IP and unlimited traffic (more to avoid worrying about that)

@MikSkelton @CaseyBriggs Hah! Kevin 07 must have thought so. When he introduced the NBN, he went with us first. I’m sitting here with my Fibre to the Premises while you North Islanders have to put up with the **** the Libs rolled out!