NBN outages and service status in Willaura, Victoria

Problems in the last 24 hours in Willaura, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Willaura, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Courty (@turocmit) reported 7 minutes ago

  @Starlink New ticket
Subject: URGENT – Unauthorised NBN destruction by queue-jumping installer
Write: “Installer jumped other jobs, took extra cash, destroyed my NBN infrastructure instead of installing Starlink properly and connecting devices. On top plan. Demand immediate fix, replacement hardware if needed, and investigation.” Not r e a l l y what I expected 2 bill periods in. One mobile phone connected. Arguing with grok about what’s possible and what isn’t.

• 
  Aussie Phil (@phil_aussie) reported 9 minutes ago

  @SenatorWong We cannot even get NBN to come and fix a broken connection on a telegraph pole🤔

• 
  Peter Leversha (@PeterLeversha) reported 10 minutes ago

  @merchant_s35416 @Bender_Aus Privatising telecom was the right thing to do. And selling off Telstra was an even better idea. Both were drains in the economy. Trying to get telecom to fix anything used to be a pain in the butt. Look at NBN, over priced garbage. There's nothing wrong with a user pays system. Why should people in Horsham pay for a road they don't use in Melbourne?

• 
  Jamie (@jamieeedward) reported 12 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  John45 (@John45OverIt) reported 14 minutes ago

  @Batman2242 LOL what a stupid take. that bit of fibre shits on starlink - the current record is 1.02 Petabits per Second (Pb/s). As they say, you get what you pay for. Oh also, what does it cost the consumer for NBN vs Starlink.

• 
  Lamill (@LamillLoL) reported 16 minutes ago

  Constant internet drop outs for weeks, network status always says no outage. Currently down and no end in sight. I need answers!! @NBN_Australia

• 
  Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported 19 minutes ago

  @88888sAccount Best to wait till Telstra or the NBN is down again and then really rub it in the face.

• 
  Titch Ashen (@titchashen) reported 20 minutes ago

  @deniseshrivell fair point. In the rush for shiny new com tech the way we did it not always the best. NBN now means those of us with land lines cannot call 000 in a power blackout, or net outage. Before NBN we could. that dont make news much either,

• 
  Ky Broome (@KyBroome35) reported 22 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

• 
  Tính (@tinhtrann) reported 22 minutes ago

  @cb_doge The rural numbers are the real story imo. NBN was supposed to fix that gap and Starlink just walked in and did it faster.