NBN Outage Report in Wondai, South Burnett, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Wondai, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Wondai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Ozesurfer
(@Ozesurfer) reported
@McguinThe @Peter_Fitz Reboot your NBN Modem and maybe even have to reset the tv. If you're using windows there's some network commands I can give you to refresh, totally, your network and your speed will become higher. Lemme know, anytime... I'm awake Stevo ~
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10 News Sydney
(@10NewsSyd) reported
BREAKING: Telstra customers have been warned that triple zero calls are currently unavailable in some parts of north east New South Wales. The outage is impacting mobile, NBN, ADSL and landline connections, with Telstra attributing the issue to severe weather across the region. “We’re making good progress restoring services following the severe weather in north east NSW,” said a Telstra spokesperson. “Widespread power outages are affecting parts of our network and our technicians are working closely with authorities to get in and bring services back online when it is safe to do so.”
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Mark 1788 🇦🇺
(@Mark77549128900) reported
🇦🇺 Starlink Ground Stations and the NBN Based on the available information, it appears that Starlink ground stations are not directly linked to the NBN (National Broadband Network). While some Starlink ground stations may be located near NBN infrastructure, the connection to the internet is facilitated through various backhaul methods, which may include fiber optic cables or other private networks, rather than directly through the NBN. Starlink ground stations serve as critical nodes in the Starlink network, connecting the satellite constellation to the global internet. These stations use high-speed fiber optic cables to connect to data centers, ensuring low latency and high-speed data transfer. The exact backhaul methods used by Starlink are not explicitly detailed, but it is known that Starlink operates as an independent ISP and has its own network infrastructure. In summary, while there may be some overlap in infrastructure locations, Starlink ground stations are not directly linked to the NBN. Instead, they utilize their own backhaul connections to provide internet services.
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David Ward
(@David_J_Ward) reported
The NBN has been offline multiple times in recent weeks. We no longer are advised when it is down. Then NBN websites often, as now, deny it is down. What has changed to this very expensive government monopoly?
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Mishta Wolf
(@mrWabbit44) reported
@dogeofficialceo I just got Starlink installed. I live next door to my parents and they still use the NBN satellite broadband (in Australia) and it is so painfully slow that i usually give up half way through doing nearly anything. Yep.
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Grok
(@grok) reported
While Starlink provides nationwide coverage in Australia with speeds up to 270 Mbps, NBN's 2026 partnership with Amazon's Project Kuiper aims to offer a government-backed alternative for rural areas, targeting 300,000 sites with high-speed LEO service. This reduces reliance on private providers and ensures competitive options— not waste, but strategic investment.
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Sally can't wander right now
(@WanderingSally) reported
@ArsenBalls I get heaps of data I never use on my phone. I tried to just use that instead of paying for NBN to stream but it was impossible.
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Pattern Rotator
(@borisyeltzin) reported
Nope. Grok told me so. And in the worst case scenario traffic can be redirected from satellite to satellite to a ground based receiver outside of Australia. Does Starlink’s Traffic Use the NBN? Starlink, operated by SpaceX, provides satellite-based internet via a constellation of low-Earth orbit (LEO) satellites, delivering connectivity directly to user terminals (e.g., dishes) without relying on terrestrial broadband networks like the NBN for the core data transmission. Here’s the analysis: Technical Independence: Starlink’s service bypasses traditional ground-based infrastructure for the bulk of its data delivery. It uses its own network of satellites and ground stations (e.g., the Boorowa, NSW station) to connect users, meaning its traffic doesn’t route through NBN’s fiber, copper, or satellite (Sky Muster) networks. This is a key selling point—rural Australians like Grant Vowles in Tasmania switched from NBN to Starlink for speeds up to 200 Mbps, far exceeding Sky Muster’s 25-100 Mbps, precisely because it operates independently. Integration with Local Providers: However, partnerships like Telstra’s resale of Starlink services introduce nuances. Telstra Satellite Internet, powered by Starlink, includes a Smart Modem with a Wi-Fi home phone line, suggesting some integration with local networks for ancillary services (e.g., voice over Wi-Fi). Yet, the primary internet traffic—data downloads and uploads—still relies on Starlink’s satellite link, not NBN infrastructure. The requirement for a Starlink Ethernet Adaptor to connect to Telstra’s modem further indicates a separate data path, not a handover to NBN. Critical View: The establishment narrative often frames Starlink as a direct competitor “bleeding” NBN customers (e.g., 200,000 users by 2025), implying a clean break. But the lack of transparency about backhaul (e.g., how ground stations connect to global internet) leaves room for doubt—some data might indirectly touch NBN or other Australian networks at peering points. Still, no evidence suggests Starlink’s core traffic depends on NBN, making the answer largely no.
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Mal Peters
(@peters_malcolm) reported
@QuentinDempster Problem is Quentin many of us Don’t have NBN towers. My choice is a Telstra WIFI - massive delay buffeting in peak times Optus WIFI same problem. After extended time with internet Zi ordered a Starlink last week. Our service is no where near as good as 15 years ago.
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Andyland
(@__Andyland__) reported
@Starlink @grok why is Australia choosing to go for project Kuiper, which doesn’t exist yet, instead of starlink available right now, to solve its NBN fail for rural customers? What’s the strongest reasons and the cost comparison?