NBN outages and service status in Yeppoon, Queensland

Problems in the last 24 hours in Yeppoon, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Yeppoon, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ADAMan 🧫🧠 (@hoskyidiots) reported 2 minutes ago

  @craigkellyAFEE @Sauronlordking Free internet would be cheaper than FTA TV FTA TV (FY2025-26) Total estimated annual government expenditure/support on all FTA TV A$1.64 billion NBN Financial year 2025, ended 30 June 2025), NBN Co’s total operating expenses were approximately A$1.6 billion.

• 
  𝒮𝒽❀𝓇𝓉𝓎 (@ItsMissShorty) reported 3 minutes ago

  @osborne_sam @robb_j_m Not your reply. Weirdos be replying to me, then blocking me before I can even reply. What in the actual ****? Semantics. I don’t need NBN. Or any kind of home wifi service. My mobile data suffices.

• 
  bob (@BrettS69) reported 4 minutes ago

  @EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.

• 
  Green Tree (@TreeGreen2933) reported 5 minutes ago

  @robb_j_m I got nothing, NBN has killed all the independent providers that serves my community. I now get about 10mbps max through the mobile network if lucky.

• 
  Orstraya (@orstraya) reported 10 minutes ago

  @eevblog How can an organisation like NBN not have its own HDD crews or a contractor on standby? Why does it need council permits to carry out emergency works when federal law lets telcos basically do what they want?

• 
  LC ✝️ (@leeves_chou) reported 10 minutes ago

  Proof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!

• 
  The Jawnz 🇦🇺 🇺🇸 ✝️ (@TheJawnzz) reported 13 minutes ago

  @aussi3dutchman @robb_j_m I did. It was in my pocket all along. For an extra $100 per year. I can have 120mb/s anywhere I go. Cancel your NbN. It’s a scam. 👍

• 
  Carmel Fay (@CarmelFay) reported 15 minutes ago

  @robb_j_m Starlink. Prior to that we had a satellite connection through the NBN in our rural area which was a bit of a nightmare. They brought in this 'fair use' clause that if you went over a certain amount, you'd get suspended, but it was never terribly clear if you were approaching your limit. It was a rolling limit. I don't know if they still have it. Probably. And then our plan, the larger one, was removed and we were put on some weird sort of plan that gave us no real allocation where we couldn't even watch youtube. Really shabby way to treat customers. Starlink is reliable, has good speeds and no limits on usage, and we never get throttled. It's about $135 a month, but we're happy to pay. We'd never go back to NBN.

• 
  Susan (@puxiesmt) reported 15 minutes ago

  @jeff32567916 @australian He recognised that NBN via wifi (using mobile phone network) is a bad idea, when the mobile phone towers back up battery's go flat (couple if hours) we have no communication at all, we should all still have wired communication but we don't so it's very easy to switch it all off

• 
  Stuart the Catman (@CatManSturty) reported 16 minutes ago

  @algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.