NBN Outage in Quinns Rocks, Wanneroo, State of Western Australia

@iiNet hi, our nbn is down. Is there an issue?

@NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

I’d like to thank the @NBN_Australia service personnel who decided to “test” my connection, breaking it in the process, and who didn’t think to inform me he was here until *after* he’d started work. Thanks to him, my previously functioning internet connection now isn’t working.

@shibz_1989 @DeadlineDavis @LachlanLachlang @McTez I’m on the NBN 100 and get 93 down and 35 up consistently.

@reece_wagner I’m getting 16 down with ADSL. @NBN_Australia was due here in Feb. It was changed to August 2020. Now back to May 2019.

@SBSNews Thank god we got out of the silly outdated security breeched diesel Submarine Labor government deal. Too bad we couldn't get out of the NBN deal as well! LOL

@dwjperry Will try. there are so many elements that could go wrong - my software, hardware, wifi signal, router NBN box, and all of the stuff going out from there. It gives me a headache!

@TheDSingularity Telstra's shocking customer service is renowned. For info only: my voice calls to Optus get answered immediately by friendly competent staff, and my Optus wireless broadband internet service provides unlimited data at speeds ~100Mbps or faster (and is way cheaper than the NBN).

@NBN_Australia Yes I have and I left a complaint with them, however the fault is not theirs it's yours. There's "Scheduled Maintenance" for us that's spanning over 8 days and my ISP has told me you've flagged them as "Infrastructure upgrades". Why is this happening now when everyone is 1/2.

In Australia, more players seek to operate in the #NBN backhaul space. This sounds great for customers, but it can lead to problems with the quality of the commercials, service level agreements & services. Wholesale differentiation therefore has to be grounded in service quality.

@Optus Any idea when the NBN line issues will be fixed in Essendon?

Exetel NBN went down again in Caboolture, internet light flashing on router, no access to my site via http or ssh, restart router, wait 10 mins, internet ok again

@OncerebornLOL Hi there, we hope you've reached out to your nbn Service Provider about this? Our team will try and minimise any disruptions to your services as much as possible. However, sometimes a fault may occur. Please reach out to your provider to conduct a line test with you. ½

@QuackDetector I wanted to become a 5G hotspot so i could quit my job and retire. I new i could get rich with minimal effort selling my signal to disgruntaled NBN customers at a reduced rate.

@NBN_Australia Yeah fix your dogshit network, I’ve got terrible internet speeds & you’ve failed to contact me to fix it like Internode said you guys would.