NBN Outage in Quinns Rocks, Wanneroo, State of Western Australia

@decryption i dont have my gpon gear powered on to show you data from the network side, but if any of that isnt correct, nbn could just turn off the port

@iiNet hi, our nbn is down. Is there an issue?

@NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

I’d like to thank the @NBN_Australia service personnel who decided to “test” my connection, breaking it in the process, and who didn’t think to inform me he was here until *after* he’d started work. Thanks to him, my previously functioning internet connection now isn’t working.

@shibz_1989 @DeadlineDavis @LachlanLachlang @McTez I’m on the NBN 100 and get 93 down and 35 up consistently.

@reece_wagner I’m getting 16 down with ADSL. @NBN_Australia was due here in Feb. It was changed to August 2020. Now back to May 2019.

@its_Aidos1 Honestly, when I was dealing with TPG during 12/21-3/22 I had the same issues over and over. I took out two accounts; one for home and the other, my investment property. Both modems did not work and 10000 phone calls later on top of NBN no-showing 3 times, I went elsewhere.

@RoadknightThe My optus nbn modem died and after a few chats was sent a new upgraded one at no cost plus $25 credit and 25gb on my mobile for the inconvenience. Very happy with their service.

@RoadknightThe Mate , log on to Telstra website , there is a complaint portal , fill that out , complain , say you have a sick person there & trust me they will get back to you really quickly , you may even speak to an Australian ! Are you on the NBN ? need to know

Another day, another @NBN_Australia outage in the Inner West. Really sick of unreliable internet. #LNPfail

Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

@RoadknightThe Starlink is available in Victoria. The NBN was a dead technology destined to fail before it was even finished just as Tony Abbott predicted but was mocked for.

@RoadknightThe Put your address in on a couple of providers sites and see if any other nbn technology is available in your area. Strangely enough my neighbour has hfc optus and its bad but i have hfc telstra and its great.

@RoadknightThe They're lacking bandwidth I'd say. Typical problem across Aus on NBN

@Matt_Tulk Drop outs of the NBN service will rarely be the RSP. You may just be lucky there. Which POI are you on? Possible they have a contention issue (their published graphs would help isolate this) or a backhaul glitch (but that's unlikely to affect a small number of customers).

@Matt_Tulk I already have a business plan (for the substantially better SLA on NBN fixing **** when it breaks) and that's not actually that expensive over a retail plan. Enterprise plans (required for free fibre build) though are much more expensive (and require long term commitment).