NBN Outage in Hindmarsh, Charles Sturt, State of South Australia

@NBN_Australia hey team just tried calling your operations centre as my address is missing or incorrect but got a message to say your lines are down. Any eta on when I can speak to someone to sort out my address?

@JAYovr It was similar where I worked too. Imagine relocating between NBN premises with the same technology type, and selling the exact same hardware to them under the pretense "it's locked to the old premises" just cop a modem purchase or recontract from the customer.

@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

@D_Melissa2 @TurnbullMalcolm MT never forgiven for the NBN.😑😐Too Unreliable......

@denniallen @Isganaitis @KarenMMiddleton We get Crap NBN & Those who provided this get Massive Bonuses!!😡😡😡😡😡We live in Weird,Annoying Times😑VOTE LNP OUT! !

@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

@NBN_Australia And you've again told me I'm ready for connection and to go to a RSP, which I did, they told me that the service class had been changed to request a visit to reinstall the the cable, buuuuuut you aren't taking bookings. Can you make your minds up?

@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

@NBN_Australia Hey there, it says that I can connect, but RSP are telling me that NBN will not process any service requests. Previously had a service at the same address.

@kateju9 @cas_bar000 @blakandblack You have trouble with NBN,Kate?The 3rd person Iv'e heard about having Trouble Today!!😕What's Happening??🤔😕🙃

@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

2/2 We are already preventing brand new business ideas from taking root here - they’re made unviable due to the embarrassing state of our “built and fully operational” NBN network. Now, we’re at risk of driving old businesses out as well. #auspol

@AmyRemeikis Kirribilli router broke. NBN Co aren’t available to fix til Monday.

@stevol321 @InsidersABC @David_Speers NBN and NDIS were ALP ideas, too. When has that stopped the LNP from stuffing things up? Try to tell your provider you're not going to w-f-d. RC told them what was needed, but did they fix the problems? LNP have been in for 7 years, complain about ALP when they're in.

@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

@Aussie_BB @NBN_Australia Done and the faults been fixed since. Hopefully for good? Because last time there was a ‘it came good and sorted itself’ as an explanation and that’s never a fix.

Anyone else’s #NBN service practically unusable in #Adelaide? 😡

On the phone to AussieBB, wow since yesterday’s outage I had 25 dropped connections. I’d like to say ‘damn HFC’ but apparently not necessarily. Anyway it’s time for the NBN man in the van to do his thing.

7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged

Last night my internet provider said they’d raise a service request with NBN and a tech would attend within 24 hours. They just said they need to do another test w me tonight before they can raise the request. So it’ll be another night w no internet and no way to deliver prizes!

@SBSNews Thank god we got out of the silly outdated security breeched diesel Submarine Labor government deal. Too bad we couldn't get out of the NBN deal as well! LOL

@dwjperry Will try. there are so many elements that could go wrong - my software, hardware, wifi signal, router NBN box, and all of the stuff going out from there. It gives me a headache!

@TheDSingularity Telstra's shocking customer service is renowned. For info only: my voice calls to Optus get answered immediately by friendly competent staff, and my Optus wireless broadband internet service provides unlimited data at speeds ~100Mbps or faster (and is way cheaper than the NBN).

@NBN_Australia Yes I have and I left a complaint with them, however the fault is not theirs it's yours. There's "Scheduled Maintenance" for us that's spanning over 8 days and my ISP has told me you've flagged them as "Infrastructure upgrades". Why is this happening now when everyone is 1/2.

In Australia, more players seek to operate in the #NBN backhaul space. This sounds great for customers, but it can lead to problems with the quality of the commercials, service level agreements & services. Wholesale differentiation therefore has to be grounded in service quality.

@Optus Any idea when the NBN line issues will be fixed in Essendon?

Exetel NBN went down again in Caboolture, internet light flashing on router, no access to my site via http or ssh, restart router, wait 10 mins, internet ok again

@OncerebornLOL Hi there, we hope you've reached out to your nbn Service Provider about this? Our team will try and minimise any disruptions to your services as much as possible. However, sometimes a fault may occur. Please reach out to your provider to conduct a line test with you. ½

@QuackDetector I wanted to become a 5G hotspot so i could quit my job and retire. I new i could get rich with minimal effort selling my signal to disgruntaled NBN customers at a reduced rate.

@NBN_Australia Yeah fix your dogshit network, I’ve got terrible internet speeds & you’ve failed to contact me to fix it like Internode said you guys would.