NBN outages and service status in Albany, Western Australia

Problems in the last 24 hours in Albany, Western Australia

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Albany, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 6 minutes ago

  @MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone

• 
  Move Your Car (@ColinSchumway) reported 8 minutes ago

  @TopherField I signed up to Starlink precisely because of the NBN, and the way broadband is handled in this country. Got a technical issue? 9 times out of 10, NBN need to fix. But there is no direct line to them - you have to use your ISP as a middle man to send messages back and forth. Something gets lost in translation, start over. It is an exercise in frustration. The last words I said to my previous ISP ("Aussie" Broadband) was "you just made a very good case for Starlink. Cancel my account" Been on Starlink for almost a year. Not one single drop out, great speeds, even online FPS games run great. TLDR: **** the NBN

• 
  Greg Aitken (@wildweasel99) reported 13 minutes ago

  @WindwardAI Since my gubbermint won't save me, I'd better **** off the NBN and pay double for Starlink.

• 
  Jamie (@jamieeedward) reported 17 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Harry Harrop (@harry_harrop) reported 18 minutes ago

  May be a possible delay tonight due to emergency nbn maintenance 😭 fingers crossed 🤞🏻

• 
  Garfield C. Reynolds (@GarfieldR1966) reported 18 minutes ago

  @NBN_Australia when are you going to fix internet connectivity in St Ives. At least two weeks of regular dropouts and slow service and it just keeps getting worse

• 
  Neil Cambourne (@Neilsy58) reported 21 minutes ago

  @NBN_Australia hello , we had a scheduled upgrade in our street in Manly Vale yesterday and since the NBN team left none of us have internet access. Your website says unscheduled outage. Not very good service to be honest

• 
  Mark A (@MarkA5859) reported 23 minutes ago

  I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

• 
  Wil Burston (@wilburston) reported 24 minutes ago

  @OMGTheMess Twice the ALP voted down Howard with forward looking telecoms infrastructure 1. Mid 80’s when universal ISDN connections were proposed, aka digital telephony 2. Early 2000’s national CDMA network covering 99% of the landmass for IOT devices Then we were mandated the NBN…

• 
  Ky Broome (@KyBroome35) reported 26 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!