NBN Outage in Bunbury, State of Western Australia

We could’ve future proofed Aus w/ original NBN. Might’ve cost a lot, but wouldn’t needed to be touched for long time. Instead, lots of bandaids & poor solutions… I know my parents & more still don’t have access to decent internet. Sounds “first world”, but we could’ve had better

@redruby17 Yes. Today, both NBN and mobile with either drop outs and reductions in speed. Last 2 weeks, sporadic NBN with both drop outs (loss of modem lights) and reductions in speed. Sick of being told to, "Turn modem off and on. See no problem, all fixed". It's sporadic 😑.

@Telstra As an update, we’ve had no help in the last 4 days. Telstra got billing address wrong, messed up and disconnected NBN connection to the premises, can’t find account info, and we’re churning through mobile data trying to run a business tethered! Moving mobiles and nbn to iiNet

@isaacmcintyre @Aussie_BB @TPG_Telecom Unfortunately from my understanding, in cases like this, it doesn't matter which ISP you're with. You either have a ****** area or ****** lines which falls directly on NBN, and completely out of the control of ISP's. I can't speak highly enough of AussieBB & their service.

NBN is now trying increase its wholesale prices, and thereby retail prices, for its **** product blaming increased competition from other forms of suppliers. I thought the capitalist model claims that increased competition leads to lower prices?

@NBN_Australia Worst customer experience I’ve ever encountered. Message on 23/4 advising would resolve in 7 days. Message 2 on 3/5 requiring another 10 days then feedback survey on 16/5, which I completed. Posted on Twitter on 20/5 with escalation team, yet still no update 😡

@redruby17 We've been having trouble for months.... TPG have given up sending daily 'NBN' repair & emergency repair updates. Isn't the FTTN internet just grand? Especially when copper cable keeps getting flooded.

@HenryTheEgg @KirstyLNeedham You have half an argument here. The Port of Darwin issue was 100% a bad decision. But on Huawei, the government blocked telcos from using them ( not just NBN, but all telcos).

@theage @zoesam93 Our new government has inherited an infrastructure debacle that will take time to fix. Increasing the cost of access to the #NBN is wrongheaded.

@Optus 1/2 1. Your service has been more than disappointing this year, with constant service interruptions. 2. Brisbane 4103 post code been experiencing NBN outages for the past 3 days (Optus service anyway) To point 2 it is more irritating that it is intermittent it would

@smh @zoesam93 Dear @NBN_Australia — simply put, do better! Your network deserves to be shown up for the joke that it is. It was barely good enough and then incrementally delivered to lesser and lesser standards.