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NBN Outage Report in Cheltenham, Port Adelaide Enfield, South Australia

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Cheltenham, South Australia

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cheltenham, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Cheltenham, South Australia

The most recent NBN outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Internet 14 hours ago
Adelaide Internet 22 hours ago
Adelaide Internet 3 days ago
Adelaide Total Blackout 7 days ago
Adelaide Total Blackout 7 days ago
Adelaide Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cheltenham, South Australia

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • bryceheaton9
    Bryce Heaton (@bryceheaton9) reported from Adelaide, South Australia

    @AmyRemeikis Kirribilli router broke. NBN Co aren’t available to fix til Monday.

  • ILM126
    Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia

    @GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

  • GrantTDavies
    A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia

    @Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

  • LadyPoop2
    Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia

    @denniallen @Isganaitis @KarenMMiddleton We get Crap NBN & Those who provided this get Massive Bonuses!!😡😡😡😡😡We live in Weird,Annoying Times😑VOTE LNP OUT! !

  • warandpeace88
    Aaron Shearer (@warandpeace88) reported from Adelaide, South Australia

    @NBN_Australia hey team just tried calling your operations centre as my address is missing or incorrect but got a message to say your lines are down. Any eta on when I can speak to someone to sort out my address?

  • micwoodward
    ᗰIᑕᕼᗩEᒪ (@micwoodward) reported from Adelaide, South Australia

    @NBN_Australia Hey there, it says that I can connect, but RSP are telling me that NBN will not process any service requests. Previously had a service at the same address.

  • LadyPoop2
    Lady Pooh (@LadyPoop2) reported from Adelaide, South Australia

    @kateju9 @cas_bar000 @blakandblack You have trouble with NBN,Kate?The 3rd person Iv'e heard about having Trouble Today!!😕What's Happening??🤔😕🙃

  • drnicktellis
    Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia

    @NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

  • totallyawry
    💧NotSoAwry 🧙‍♀️#RavingInnerCityLunatic (@totallyawry) reported from Adelaide, South Australia

    @stevol321 @InsidersABC @David_Speers NBN and NDIS were ALP ideas, too. When has that stopped the LNP from stuffing things up? Try to tell your provider you're not going to w-f-d. RC told them what was needed, but did they fix the problems? LNP have been in for 7 years, complain about ALP when they're in.

  • andydomAU
    andy (@andydomAU) reported from Adelaide, South Australia

    On the phone to AussieBB, wow since yesterday’s outage I had 25 dropped connections. I’d like to say ‘damn HFC’ but apparently not necessarily. Anyway it’s time for the NBN man in the van to do his thing.

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • Sregion2
    Sregion (@Sregion2) reported from Adelaide, South Australia

    Last night my internet provider said they’d raise a service request with NBN and a tech would attend within 24 hours. They just said they need to do another test w me tonight before they can raise the request. So it’ll be another night w no internet and no way to deliver prizes!

  • realLeoJames
    Leo James (@realLeoJames) reported from Adelaide, South Australia

    Anyone else’s #NBN service practically unusable in #Adelaide? 😡

  • Real_LukeMarch
    Luke Marchioro (@Real_LukeMarch) reported from Adelaide, South Australia

    @Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

  • traceyn2016
    tracey nicholls (@traceyn2016) reported from Adelaide, South Australia

    7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged

  • andydomAU
    andy (@andydomAU) reported from Adelaide, South Australia

    @Aussie_BB @NBN_Australia Done and the faults been fixed since. Hopefully for good? Because last time there was a ‘it came good and sorted itself’ as an explanation and that’s never a fix.

  • hyp3rstrike
    ⛧ HYP3RSTRIKE (@hyp3rstrike) reported from Adelaide, South Australia

    @JAYovr It was similar where I worked too. Imagine relocating between NBN premises with the same technology type, and selling the exact same hardware to them under the pretense "it's locked to the old premises" just cop a modem purchase or recontract from the customer.

  • LadyPoop2
    Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia

    @D_Melissa2 @TurnbullMalcolm MT never forgiven for the NBN.😑😐Too Unreliable......

  • JamieSkella
    Jamie Skella (@JamieSkella) reported from Adelaide, South Australia

    2/2 We are already preventing brand new business ideas from taking root here - they’re made unviable due to the embarrassing state of our “built and fully operational” NBN network. Now, we’re at risk of driving old businesses out as well. #auspol

  • micwoodward
    ᗰIᑕᕼᗩEᒪ (@micwoodward) reported from Adelaide, South Australia

    @NBN_Australia And you've again told me I'm ready for connection and to go to a RSP, which I did, they told me that the service class had been changed to request a visit to reinstall the the cable, buuuuuut you aren't taking bookings. Can you make your minds up?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • thecoinmap
    Coinmap (@thecoinmap) reported

    3/8 #Aussies can also pay for their NBN internet with Bitcoin! Tasmanian Retail Service Provider (RSP) @launtel has joined a growing list of companies that accept Bitcoin as payment for their services.

  • Tazhys
    Tazhys (@Tazhys) reported

    @NBN_Australia hey, when you come get someone down here again MAKE SURE THEY SEAL UP THE ******* CORD please and ty. Mouses keep ******* chewing the cord.

  • NBN_Australia
    nbn™ Australia (@NBN_Australia) reported

    @ourmetalpeople Hi El, that sounds very frustrating. Sorry to hear that you're experiencing these issues. You'll need to raise this with your provider, as they manage your services. They have an internal nbn support team they can request assistance from on your behalf, 1/2

  • sewviolets
    Judy (@sewviolets) reported

    @edmund59 @RavenZech2 It’s a lot better than it used to be. I remember how bad it was in the old days before nbn when there was no save function and if you couldn’t get enough speed to upload yiu just started again

  • PoE_fanatic
    James Smart (@PoE_fanatic) reported from Brisbane, Queensland

    @NBN_Australia I am still a little meh but I can work again now that I have a negative 'rona test. I have been in contact with Belong but as it's an intermittent issue, they're having trouble diagnosing the problem.

  • LornArtcraft
    Lorn Art Craft (@LornArtcraft) reported

    @jacinta_lee3 @nbnnews @HNEHealth NBN is part of Nine network or are the network studios reporting different stats? Now that would mislead the public.

  • thecoinmap
    Coinmap (@thecoinmap) reported

    3/8 #Aussies can also pay for their NBN internet with Bitcoin! Tasmanian Retail Service Provider (RSP) @launtel has joined a growing list of companies that accept Bitcoin as payment for their services.

  • mysticmel3
    melinda salterod (@mysticmel3) reported from Sydney, New South Wales

    @MrKRudd @AnnastaciaMP You are such an armchair critic, you failed in so many ways you are not in a position to criticise others, pink batts, nbn, the boats ffs, explain your actions on these issues and I swear I will never criticise you again

  • Optus
    Optus (@Optus) reported

    @TJAmes48752156 @OptusSport With regards to slow connection, can you confirm if you have an NBN or 4G or 5G Home broadband connection with us? Are you able watch Optus Sport on other devices or the issue replicates? Kartik

  • RossCooper3
    Ross Cooper 💉💉 (@RossCooper3) reported

    @dhanashree0110 @AlanTudgeMP I doubt the crap LNP NBN would cope.