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NBN Outage Report in Cheltenham, Port Adelaide Enfield, South Australia

Why is my NBN service not working?

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If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Cheltenham, South Australia

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cheltenham, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Cheltenham, South Australia

The most recent NBN outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Internet 23 hours ago
Adelaide Total Blackout 4 days ago
Adelaide Total Blackout 4 days ago
Adelaide Internet 5 days ago
Adelaide E-mail 7 days ago
Adelaide Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cheltenham, South Australia

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • adriankhall
    AKH 🇦🇺 (@adriankhall) reported from Adelaide, South Australia

    @Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

  • micwoodward
    ᗰIᑕᕼᗩEᒪ (@micwoodward) reported from Adelaide, South Australia

    @NBN_Australia And you've again told me I'm ready for connection and to go to a RSP, which I did, they told me that the service class had been changed to request a visit to reinstall the the cable, buuuuuut you aren't taking bookings. Can you make your minds up?

  • micwoodward
    ᗰIᑕᕼᗩEᒪ (@micwoodward) reported from Adelaide, South Australia

    @NBN_Australia Hey there, it says that I can connect, but RSP are telling me that NBN will not process any service requests. Previously had a service at the same address.

  • LadyPoop2
    Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia

    @kateju9 @virgotweet @independentaus I SHOULD THINK SO!!Worst Disaster EVER! THE NBN!!

  • mikesmithson7
    Mike Smithson (@mikesmithson7) reported from Adelaide, South Australia

    REALLY disappointed that @NBN_Australia can’t seem to fix a basic problem which has left dozens of customers stranded in Glen Osmond since Thursday. Each tech handballs it to another.🤬

  • HYP3RSTRIKE
    Hyper (@HYP3RSTRIKE) reported from Adelaide, South Australia

    @kidkerrigan .@skimmytwo and @StormyAUS_ were having that issue just getting NBN installed after someone flogged their NBN network termination unit - I wrote out what they needed to say and they got an appointment for the following week lol. Hit me up.

  • LadyPoop2
    Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia

    @D_Melissa2 @TurnbullMalcolm MT never forgiven for the NBN.😑😐Too Unreliable......

  • warandpeace88
    Aaron Shearer (@warandpeace88) reported from Adelaide, South Australia

    @NBN_Australia hey team just tried calling your operations centre as my address is missing or incorrect but got a message to say your lines are down. Any eta on when I can speak to someone to sort out my address?

  • HYP3RSTRIKE
    Matthew (@HYP3RSTRIKE) reported from Adelaide, South Australia

    @Aussie_BB Hey there. Looks like a recent Android app update has kicked my login session, and I don't remember my password. If I reset it, will that immediately kick my authentication session with my modem router? PPPoE on HFC NBN.

  • GrantTDavies
    A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia

    @Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

  • kennoJT
    Jeffrey Kennedy (@kennoJT) reported from Adelaide, South Australia

    @PaulFletcherMP You are full of Bullshit. A second rate NBN that is slower than the ADSL2 I used to have. If streaming on TV can't use the laptop. You fool. Don't you dare try and compare, your intentions were never to deliver. Massive cost overruns too #NBNfailLNP #auspoI

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • hyp3rstrike
    ⛧ HYP3RSTRIKE (@hyp3rstrike) reported from Adelaide, South Australia

    @JAYovr It was similar where I worked too. Imagine relocating between NBN premises with the same technology type, and selling the exact same hardware to them under the pretense "it's locked to the old premises" just cop a modem purchase or recontract from the customer.

  • xXUnholyWolfXx
    Vashiekins 🔞🐺 (@xXUnholyWolfXx) reported from Adelaide, South Australia

    AGL NBN internet is down in south Australia so far for two days and they are still repairing it so who knows when I will be back online.

  • Real_LukeMarch
    Luke Marchioro (@Real_LukeMarch) reported from Adelaide, South Australia

    @Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

  • battcomp
    michael Ⓥ 🐼🧬💉💉💉🇺🇦 (@battcomp) reported from Adelaide, South Australia

    @MyRepublicAU I did outage check at NBN and there was no outages in my area but still no internet since 11 pm last night Sa time

  • RoylanceShelley
    Shelley Roylance (@RoylanceShelley) reported from Adelaide, South Australia

    @TraceySpicer @Telstra @NBN_Australia That’s terrible

  • SkaSchmidt
    Dan Schmidt (@SkaSchmidt) reported from Adelaide, South Australia

    @djdiscusses @superloopnet Experiencing the same issues. I finally got a call back just then, saying it's an NBN issue and ETA for fixing is currently 6 October. I'm in the Tea Tree Gully area of Adelaide, if that helps.

  • LadyPoop2
    Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia

    @denniallen @Isganaitis @KarenMMiddleton We get Crap NBN & Those who provided this get Massive Bonuses!!😡😡😡😡😡We live in Weird,Annoying Times😑VOTE LNP OUT! !

  • punchhappiness
    j_sh 📸 (@punchhappiness) reported from Adelaide, South Australia

    @NBN_Australia Still out. No maintenance or outages on the website. I've already escalated this through my ISP several times and had NBN technicians cancel because it's come back on when they've been scheduled, doesn't matter that it's off for days at a time in between. That's my issue.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Krazykroc
    Michael Fleming 🐔🏆🏆 (@Krazykroc) reported

    @Internode Can you explain why a new customer can get an nbn plan cheaper than a loyal customer of 20 odd years?

  • saraahh__x
    sarah 🐝 (@saraahh__x) reported

    @Optus My mums been experiencing alot of drop outs, slow speeds etc with her NBN internet, troubleshooting doesn't seem to work and there isn't work going on in her area. Her optus modem is like 10 years or so old, is there a chance she needs a new modem? (2152 area if needed)

  • andrewdotcom
    Andrew (@andrewdotcom) reported

    My NBN is down this morning. My days plans are in tatters. The perils of home office life. Currently tweeting from the coffee shop. Thankful for the internet of coffee shops (it took 3 attempts and a longer than expected drive to find one with working internet). @beourmate

  • jathansadowski
    Jathan Sadowski (@jathansadowski) reported

    @richardson_m_a Damn those speeds on NBN! In my old place I would average 30 down on the mid-tier plan (NBN50). Same plan at the new place but my speed doubled because of connection type. The unevenness and low floor is ridiculous.

  • RossIsAWriter
    Ross Hamilton (@RossIsAWriter) reported

    The lovely @Telstra has reached a new low. While trying to transition to NBN I was refused a copy of terms & conditions cos I rang rather than going thru app. This is not only garbage but am pretty sure is illegal.

  • a_swift_half
    Jools (@a_swift_half) reported

    Bloody NBN semi-outage in my area and they've busted me from 120/20 to 20/1. It's like ******* dial-up again.

  • BelongAU
    Belong (@BelongAU) reported

    We’re working to resolve a network issue affecting a number of nbn services in Queensland. We’ll let you know when we know more. We’re sorry and we’re on it.

  • newcastleboyy
    Fearless Friend (@newcastleboyy) reported

    NBN News television terrible a second night. I wish they were on the Nine News app like the other Nine News regions @nbnnews

  • DaleHof1234
    Dale, fangirling PRGuy. Always. 🌈 (@DaleHof1234) reported

    @tweeter_vee Will they help you out? I see your eight weeks, and raise you to 18 months of sheer hell. Ended with compensation and apologies and NBN. And a really close relationship with the Telecom Ombudsman (plural).

  • ng3_la
    Australian Federal ICAC (@ng3_la) reported

    My alcoholic father smashed everything in my kitchen. The floor is covered with broken glass, he broke my internet modem and NBN box. Important paperwork is ruined and I'm using my old phone because my new one was smashed while I was trying to get my pets out the house.