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NBN Outage Report in Cheltenham, Port Adelaide Enfield, South Australia

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Cheltenham, South Australia

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cheltenham, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Cheltenham, South Australia

The most recent NBN outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Internet 2 hours ago
Adelaide Internet 10 hours ago
Adelaide Internet 3 days ago
Adelaide Total Blackout 6 days ago
Adelaide Total Blackout 6 days ago
Adelaide Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cheltenham, South Australia

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • battcomp
    michael Ⓥ 🐼🧬💉💉💉🇺🇦 (@battcomp) reported from Adelaide, South Australia

    @MyRepublicAU I did outage check at NBN and there was no outages in my area but still no internet since 11 pm last night Sa time

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • micwoodward
    ᗰIᑕᕼᗩEᒪ (@micwoodward) reported from Adelaide, South Australia

    @NBN_Australia Hey there, it says that I can connect, but RSP are telling me that NBN will not process any service requests. Previously had a service at the same address.

  • RoylanceShelley
    Shelley Roylance (@RoylanceShelley) reported from Adelaide, South Australia

    @TraceySpicer @Telstra @NBN_Australia That’s terrible

  • warandpeace88
    Aaron Shearer (@warandpeace88) reported from Adelaide, South Australia

    @NBN_Australia hey team just tried calling your operations centre as my address is missing or incorrect but got a message to say your lines are down. Any eta on when I can speak to someone to sort out my address?

  • LadyPoop2
    Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia

    @denniallen @Isganaitis @KarenMMiddleton We get Crap NBN & Those who provided this get Massive Bonuses!!😡😡😡😡😡We live in Weird,Annoying Times😑VOTE LNP OUT! !

  • SkaSchmidt
    Dan Schmidt (@SkaSchmidt) reported from Adelaide, South Australia

    @djdiscusses @superloopnet Experiencing the same issues. I finally got a call back just then, saying it's an NBN issue and ETA for fixing is currently 6 October. I'm in the Tea Tree Gully area of Adelaide, if that helps.

  • HYP3RSTRIKE
    Hyper (@HYP3RSTRIKE) reported from Adelaide, South Australia

    @kidkerrigan .@skimmytwo and @StormyAUS_ were having that issue just getting NBN installed after someone flogged their NBN network termination unit - I wrote out what they needed to say and they got an appointment for the following week lol. Hit me up.

  • LadyPoop2
    Lady Pooh (@LadyPoop2) reported from Adelaide, South Australia

    @kateju9 @cas_bar000 @blakandblack You have trouble with NBN,Kate?The 3rd person Iv'e heard about having Trouble Today!!😕What's Happening??🤔😕🙃

  • micwoodward
    ᗰIᑕᕼᗩEᒪ (@micwoodward) reported from Adelaide, South Australia

    @NBN_Australia And you've again told me I'm ready for connection and to go to a RSP, which I did, they told me that the service class had been changed to request a visit to reinstall the the cable, buuuuuut you aren't taking bookings. Can you make your minds up?

  • LadyPoop2
    Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia

    @D_Melissa2 @TurnbullMalcolm MT never forgiven for the NBN.😑😐Too Unreliable......

  • adriankhall
    AKH 🇦🇺 (@adriankhall) reported from Adelaide, South Australia

    @Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

  • GrantTDavies
    A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia

    @Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

  • kennoJT
    Jeffrey Kennedy (@kennoJT) reported from Adelaide, South Australia

    @PaulFletcherMP You are full of Bullshit. A second rate NBN that is slower than the ADSL2 I used to have. If streaming on TV can't use the laptop. You fool. Don't you dare try and compare, your intentions were never to deliver. Massive cost overruns too #NBNfailLNP #auspoI

  • LadyPoop2
    Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia

    @kateju9 @virgotweet @independentaus I SHOULD THINK SO!!Worst Disaster EVER! THE NBN!!

  • hyp3rstrike
    ⛧ HYP3RSTRIKE (@hyp3rstrike) reported from Adelaide, South Australia

    @JAYovr It was similar where I worked too. Imagine relocating between NBN premises with the same technology type, and selling the exact same hardware to them under the pretense "it's locked to the old premises" just cop a modem purchase or recontract from the customer.

  • Real_LukeMarch
    Luke Marchioro (@Real_LukeMarch) reported from Adelaide, South Australia

    @Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

  • mikesmithson7
    Mike Smithson (@mikesmithson7) reported from Adelaide, South Australia

    REALLY disappointed that @NBN_Australia can’t seem to fix a basic problem which has left dozens of customers stranded in Glen Osmond since Thursday. Each tech handballs it to another.🤬

  • punchhappiness
    j_sh 📸 (@punchhappiness) reported from Adelaide, South Australia

    @NBN_Australia Still out. No maintenance or outages on the website. I've already escalated this through my ISP several times and had NBN technicians cancel because it's come back on when they've been scheduled, doesn't matter that it's off for days at a time in between. That's my issue.

  • HYP3RSTRIKE
    Matthew (@HYP3RSTRIKE) reported from Adelaide, South Australia

    @Aussie_BB Hey there. Looks like a recent Android app update has kicked my login session, and I don't remember my password. If I reset it, will that immediately kick my authentication session with my modem router? PPPoE on HFC NBN.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JonesyBen
    Ben Jones (@JonesyBen) reported

    @NBN_Australia I’ve been told the maximum speed my FTTC service can achieve is 59Mbps download and 14.8Mbps upload. What, if anything can be done to improve this?

  • mmt_rod
    Heterodox (@mmt_rod) reported

    @twensor I didn’t do anything, one day the bills started arriving about 12 months ago with $30 discount saying it was for NBN slow speed credit. FYI this was for a fixed wireless plus speed-NBN service

  • DodoAustralia
    Dodo (@DodoAustralia) reported

    @MunishK65240809 Hi Munish, if you sign up to our 12-month nbn™ contract term and cancel the service before the end of the contract, you'll be charged a cancellation fee of $8 per month for the remaining months. (1/2) - Gwen

  • BBWhite6
    Blue Black White (@BBWhite6) reported

    @NBN_Australia @risb0r Tweet of the week in my book. My RSP said that NBN cancelled every appointment that they had scheduled since the beginning of the week. And they’re getting no response from @NBN_Australia Earliest they can connect my service is in 2021. But they’re not confident.

  • badhammy1
    badhammy (@badhammy1) reported

    @FOXTEL_Help NBN broadband issues Brisbane Area?

  • _d_rose_xo
    Danielle R🍩se (@_d_rose_xo) reported

    I'm officially moving onto the NBN in two weeks. Just booked a techie. if speeds are ****, I'm gonna lose it.

  • PoliticsBarn
    Politics Barn (@PoliticsBarn) reported

    @LesStonehouse Howard seemed to be PM for about 150 years, and it was all in reverse. Julia was great and I’d vote for her tomorrow. But the bloke thing kicked in, and they’re touchy. Kevin gave the apology. Turnbull, Abbott, Morrison: really? That guy is the PM? #LNP = cruelty and bad NBN

  • Zoldar
    BizzDesign (@Zoldar) reported

    @NickyVeitch @Telstra @NBN_Australia You are on the best system already, why are you trying to change, they just changed coaxial cable over to NBN, my speed went from 145Mbps to 98Mbps, so they refund me $20 a month as I lost speed and they could not fix lol. Win for me I think.

  • ewster
    ‏Ewen Bell (@ewster) reported

    @NBN_Australia Vocus were a total disaster and I found a provider who doesn't use their network.

  • iiNet
    iiNet (@iiNet) reported

    @Streetyy_ We're sorry to hear that there's a delay in getting your NBN service up and running. We'd happy to look into this for you, and if you can send us a DM with your username, email address or phone number we can get on that - Chris