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NBN Outage Report in Cheltenham, Port Adelaide Enfield, South Australia

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Cheltenham, South Australia

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cheltenham, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Cheltenham, South Australia

The most recent NBN outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Total Blackout 2 days ago
Adelaide Total Blackout 2 days ago
Adelaide Internet 2 days ago
Adelaide E-mail 5 days ago
Adelaide Wi-fi 5 days ago
Adelaide Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cheltenham, South Australia

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • TickHarris
    Victoria Evans (@TickHarris) reported from Adelaide, South Australia

    @NBN_Australia Thanks Rose. I’ve been speaking/ emailing your team this week but whatever I say or do I can’t convince NBN that they have an incorrect address. So DMing my details is unlikely to help. It’s extremely frustrating. Thanks

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

  • DivaDiaspora
    Dr Fidelma McCorry (@DivaDiaspora) reported from Adelaide, South Australia

    @VodafoneAU seriously if I can’t through or someone doesn’t call me I am going to lose it. I’ve been trying for 3 months to cancel home wifi. You’re still charging when I have nbn. Now threatening me with cut off when I’ve been paying my bills minus the wifi plan!! 😡 Come on!!

  • JamieSkella
    Jamie Skella (@JamieSkella) reported from Adelaide, South Australia

    2/2 We are already preventing brand new business ideas from taking root here - they’re made unviable due to the embarrassing state of our “built and fully operational” NBN network. Now, we’re at risk of driving old businesses out as well. #auspol

  • LadyPoop2
    Lady Pooh (@LadyPoop2) reported from Adelaide, South Australia

    @kateju9 @cas_bar000 @blakandblack You have trouble with NBN,Kate?The 3rd person Iv'e heard about having Trouble Today!!😕What's Happening??🤔😕🙃

  • ILM126
    Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia

    @GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

  • MikalHoward
    Mikal Howard (@MikalHoward) reported from Adelaide, South Australia

    @RadelaideRob @NBN_Australia Instead of a firmware update, they obviously do hardware updates too. New tech is not a bad thing surely. Did you pay for it?

  • totallyawry
    💧NotSoAwry 🧙‍♀️#RavingInnerCityLunatic (@totallyawry) reported from Adelaide, South Australia

    @stevol321 @InsidersABC @David_Speers NBN and NDIS were ALP ideas, too. When has that stopped the LNP from stuffing things up? Try to tell your provider you're not going to w-f-d. RC told them what was needed, but did they fix the problems? LNP have been in for 7 years, complain about ALP when they're in.

  • LadyPoop2
    Lady Pooh (@LadyPoop2) reported from Adelaide, South Australia

    @michellegrattan @BlueDodoBird If Turnball hadn't Stuffed up the NBN - there woukd be no Problem!!

  • realLeoJames
    Leo James (@realLeoJames) reported from Adelaide, South Australia

    Anyone else’s #NBN service practically unusable in #Adelaide? 😡

  • realLeoJames
    Leo James (@realLeoJames) reported from Adelaide, South Australia

    @RickTheWarden @me_dc NBN technician came yesterday to fix outage fault, changed some hardware inside & outside... was working fine until now. It seems like it’s tripped the front room where the NBN/modem is inside - safety switch won’t stay on. Still try what you’ve suggested?

  • andydomAU
    andy (@andydomAU) reported from Adelaide, South Australia

    @Aussie_BB @NBN_Australia Done and the faults been fixed since. Hopefully for good? Because last time there was a ‘it came good and sorted itself’ as an explanation and that’s never a fix.

  • traceyn2016
    tracey nicholls (@traceyn2016) reported from Adelaide, South Australia

    7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged

  • drnicktellis
    Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia

    @NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

  • LadyPoop2
    Lady Pooh (@LadyPoop2) reported from Adelaide, South Australia

    @MeckeringBoy @abcnews Turnball had a lot to do with Crap NBN, as well. He has connections with Coppermine😑Don't rule this greedy Bastard Out😝

  • andydomAU
    andy (@andydomAU) reported from Adelaide, South Australia

    On the phone to AussieBB, wow since yesterday’s outage I had 25 dropped connections. I’d like to say ‘damn HFC’ but apparently not necessarily. Anyway it’s time for the NBN man in the van to do his thing.

  • bryceheaton9
    Bryce Heaton (@bryceheaton9) reported from Adelaide, South Australia

    @AmyRemeikis Kirribilli router broke. NBN Co aren’t available to fix til Monday.

  • LadyPoop2
    Lady Pooh (@LadyPoop2) reported from Adelaide, South Australia

    @khtagh .....as if Crap NBN isn't enough!!🙄

  • Sregion2
    Sregion (@Sregion2) reported from Adelaide, South Australia

    Last night my internet provider said they’d raise a service request with NBN and a tech would attend within 24 hours. They just said they need to do another test w me tonight before they can raise the request. So it’ll be another night w no internet and no way to deliver prizes!

  • LadyPoop2
    Lady Pooh (@LadyPoop2) reported from Adelaide, South Australia

    @OccupyMyGov @Mad_Morris This Government can't do anything right & a Crap NBN doesn't help....

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolecosgrove3
    Nicole Cosgrove (@nicolecosgrove3) reported

    Hey @NBN_Australia any luck with the outage at Darling Point NSW? It’s day 3 with no WiFi now

  • jkadleccavanagh
    Josh Kadlec-Cavanagh (@jkadleccavanagh) reported

    @NBN_Australia Hi, I’ve been having dropouts with my NBN connection which are constant and frustrating when trying to work from home. I’ve dealt with my ISP, however, I’m confident this fault is down to the NBN due to what an NBN technician told me. Please DM

  • DavidDeex
    David Deex (@DavidDeex) reported

    @bentsolutionsau @AustinVTran @Paul_Karp Yes! Big mistake. What we need now is to fix the NBN and let them sell direct to Australians low cost high speed internet. Maybe if possible the lowest speed could be free, however we'd need to review if it's possible first.

  • margaretchallit
    madge (@margaretchallit) reported

    @Telstra I went to your store at bankstown and got horrible service. I spoke to your NBN GUY in Adelaide. He lied to me. So no. Not resolved.

  • raywilton4
    💧Ray Wilton 💧💦 (@raywilton4) reported

    @independentaus @paulbudde “When Abbott Govt took over, it wanted to show the worst possible NBN picture a& was not willing to take these future savings into account, as it wanted to come up with a price tag as high as possible.”

  • vungyn
    Vu Nguyen (@vungyn) reported

    @Aussie_BB Is there any issues with your network at the moment? Can’t connect to the internet and can’t even reach your site on the mobile off the NBN.

  • K31299
    Karl 🇱🇧 (@K31299) reported

    @perla_rayess OTV, NBN and Manar won't go down on the streets for obvious reasons. And the rest ? No idea (Maybe LBC still has some $)

  • vgupta6000
    Vivek Gupta (@vgupta6000) reported

    @Telstra Cable NBN is down at The Gap 4061 since the storm at 6pm, the 4g backup is so slow that even gmail is not loading. What is the ETA on service restoration.

  • Dgtek_Fibre
    DGtek_Fibre (@Dgtek_Fibre) reported

    @AKtech2021 @NBN_Australia @AKtech2021 We're constantly expanding our network so stay close!

  • zoomosis
    ozzmosis (@zoomosis) reported

    @DanieTreg I'm happy you've got a decent connection but bewildered the NBN couldn't fix your problem and it had to come down to replacing wired with wireless. What a shamozzle. A pox on everyone who voted for the substandard NBN many of us got.