NBN Outage Report in Nairne, Mount Barker, State of South Australia

@RickTheWarden @me_dc NBN technician came yesterday to fix outage fault, changed some hardware inside & outside... was working fine until now. It seems like it’s tripped the front room where the NBN/modem is inside - safety switch won’t stay on. Still try what you’ve suggested?

@AmyRemeikis Kirribilli router broke. NBN Co aren’t available to fix til Monday.

7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged

Anyone else’s #NBN service practically unusable in #Adelaide? 😡

@OccupyMyGov @Mad_Morris This Government can't do anything right & a Crap NBN doesn't help....

@NBN_Australia Thanks Rose. I’ve been speaking/ emailing your team this week but whatever I say or do I can’t convince NBN that they have an incorrect address. So DMing my details is unlikely to help. It’s extremely frustrating. Thanks

@RadelaideRob @NBN_Australia Instead of a firmware update, they obviously do hardware updates too. New tech is not a bad thing surely. Did you pay for it?

@khtagh .....as if Crap NBN isn't enough!!🙄

@MeckeringBoy @abcnews Turnball had a lot to do with Crap NBN, as well. He has connections with Coppermine😑Don't rule this greedy Bastard Out😝

@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

@stevol321 @InsidersABC @David_Speers NBN and NDIS were ALP ideas, too. When has that stopped the LNP from stuffing things up? Try to tell your provider you're not going to w-f-d. RC told them what was needed, but did they fix the problems? LNP have been in for 7 years, complain about ALP when they're in.

@Aussie_BB @NBN_Australia Done and the faults been fixed since. Hopefully for good? Because last time there was a ‘it came good and sorted itself’ as an explanation and that’s never a fix.

2/2 We are already preventing brand new business ideas from taking root here - they’re made unviable due to the embarrassing state of our “built and fully operational” NBN network. Now, we’re at risk of driving old businesses out as well. #auspol

@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

@VodafoneAU seriously if I can’t through or someone doesn’t call me I am going to lose it. I’ve been trying for 3 months to cancel home wifi. You’re still charging when I have nbn. Now threatening me with cut off when I’ve been paying my bills minus the wifi plan!! 😡 Come on!!

@ScottMurphyAUS Jump on @Aussie_BB they are no bullshit NBN. Seriously good service

Last night my internet provider said they’d raise a service request with NBN and a tech would attend within 24 hours. They just said they need to do another test w me tonight before they can raise the request. So it’ll be another night w no internet and no way to deliver prizes!

@michellegrattan @BlueDodoBird If Turnball hadn't Stuffed up the NBN - there woukd be no Problem!!

@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

On the phone to AussieBB, wow since yesterday’s outage I had 25 dropped connections. I’d like to say ‘damn HFC’ but apparently not necessarily. Anyway it’s time for the NBN man in the van to do his thing.

@deniseshrivell Some people have a good story. On an 'at capacity' RIM serviced property for 3 years, spent years on 3/4G, then NBN arrives and it's a zero hassle change for us and all our neighbours in a 3 month period, everyone gets at least 50/20. It went down in a storm and fixed in 3 days

Absolute worst service provided in Australia is by @Telstra & @NBN_Australia . These two entities should be paying money back to millions of people. Absolutely useless.

@kathtatts Wow. NBN goes when power is out, but no mobile. That is interesting. Loss of power further away could be the issue, re mobile. Could be widespread outage. Hope it is only short outage.

Happy extended weekend thanks NBN for the lack of service I love how we spent the whole lunch hours when we could have gotten lunch on the phone to our isp now I’m ******* starving and nothing is open nearby and the local supermarket has nothing either welcome to shitville

It’s always a weekend the NBN goes down every ******* Time Grrrrr

@NBN_Australia NBN account holder going through the motions now. I think he pulled the wrong cover and snapped the fiber again. Or a mousy got it... As for what happened with my tweet this morning, that wasn't a cable problem... and probs best to not delve too deep, people have d13d.

@NBN_Australia I have spoken to my provider and they said they have to wait to hear back from you with some report before the technician appointment can be confirmed. Thankfully no one in my house requires this service for medical reasons- I however require it to work

@TurnbullMalcolm @FT Building a half arsed ******* peice of **** NBN and paying Telstra billions for thier peice of **** copper infrastructure also has real world consequences. You still have ******* well not apologized.

@NBN_Australia But the point is they didn’t. Telstra techs put us onto their nbn techs but they spent sometimes 2 hours on the phone with us trying to diagnose/ fix the problem but never did. Why would won’t send out a technician after 3 months? It’s just not good enough.

@antstep007 @Telstra This has been my life for like a month. And yes Im on the nbn...the No Broadband Network