NBN Outage in Summertown, Adelaide Hills, State of South Australia

7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged

Last night my internet provider said they’d raise a service request with NBN and a tech would attend within 24 hours. They just said they need to do another test w me tonight before they can raise the request. So it’ll be another night w no internet and no way to deliver prizes!

@RadelaideRob @NBN_Australia Instead of a firmware update, they obviously do hardware updates too. New tech is not a bad thing surely. Did you pay for it?

@OccupyMyGov @Mad_Morris This Government can't do anything right & a Crap NBN doesn't help....

@michellegrattan @BlueDodoBird If Turnball hadn't Stuffed up the NBN - there woukd be no Problem!!

@RickTheWarden @me_dc NBN technician came yesterday to fix outage fault, changed some hardware inside & outside... was working fine until now. It seems like it’s tripped the front room where the NBN/modem is inside - safety switch won’t stay on. Still try what you’ve suggested?

@khtagh .....as if Crap NBN isn't enough!!🙄

@MeckeringBoy @abcnews Turnball had a lot to do with Crap NBN, as well. He has connections with Coppermine😑Don't rule this greedy Bastard Out😝

@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

@NBN_Australia Thanks Rose. I’ve been speaking/ emailing your team this week but whatever I say or do I can’t convince NBN that they have an incorrect address. So DMing my details is unlikely to help. It’s extremely frustrating. Thanks

@VodafoneAU seriously if I can’t through or someone doesn’t call me I am going to lose it. I’ve been trying for 3 months to cancel home wifi. You’re still charging when I have nbn. Now threatening me with cut off when I’ve been paying my bills minus the wifi plan!! 😡 Come on!!

@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

@ScottMurphyAUS Jump on @Aussie_BB they are no bullshit NBN. Seriously good service

If I wasn’t damn locked into an existing contract with this provider, I would’ve signed up with 10 better NBN resellers out there 😡😠😤

@NBN_Australia once again outage after outage. Get your shot together it’s not hard. I’m after a refund from my premium service.

@NBN_Australia get your **** together nbn - so many outages so much disruption - just ******* get it right.

Fark me. The nbn is that slow even their technicians can't turn up on time, even with a 4hr window.

@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.

@SlatteryNetwork @TurnbullMalcolm @HardieGrant As someone who relies on the crap FTTN 10km from the #Adelaide CBD, everytime the #NBN crashes, we yell out "Thanks Malcolm" and curse the day he was born.

@TurnbullMalcolm You sold us a shit sandwich NBN, under the technical prowess of PM Abbott. Least you could do is own it. Coming to you from a 4G home modem, because the copper is shit.

@XboxANZ @Telstra , if I want to use all access for this, how do I go about that? I used to be a customer of yours. Would switch home internet back to you (hfc nbn) if required, assuming I can still get 100Mbps with a static IP and unlimited traffic (more to avoid worrying about that)

@MikSkelton @CaseyBriggs Hah! Kevin 07 must have thought so. When he introduced the NBN, he went with us first. I’m sitting here with my Fibre to the Premises while you North Islanders have to put up with the **** the Libs rolled out!

@BieglerTom @NBN_Australia i ran a tracer cable from the external wall mounted NBN box up through and across roof to the wall where tv is and down and out into room through wall plate then when the NBN man came we just duct taped his cable on the end and pulled it through to where i wanted it. nice.

@plalor Despite being the butt of many jokes the P76 wasn't all bad. I'm not sure that can be said of the NBN.

@JulianBurnside Considering it is now being run by one of his x-stooges my guess = all of it, same as their attack on internet freedoms the biggest benefiter...Murdoch, oh and lets not forget the NBN that he tanked because his shitty Fox network couldn't handle the competition. Murdock Killed OZ

@Telstra internet via cable. Seems Telstra have cut off my cable service in preparation to going to NBN. Sadly NBN wont be ready till 1/10 Can you help please. Ref: INC11229249. Went out and purchased a smartmodem which cost $209 whilst waiting for my NBN one to arrive

@slate_akita If this is on Australia's NBN it probably won't go faster, it'll continue at it's tedious slow pace, or worse still, time out. Restart 2020 all over again.

@MyRepublicAU I don't think you are really committed to communication.This page is hardly ever updated. Everytime there has been an outage in my area this page shows 'no known issues.' I have to check the NBN status page to find out there is 'planned maintenance'.

Hey @NBN_Australia just hung up on another scam caller saying they’re (you/NBN) are going to cut off our phone/Internet service. What are you doing about these scamsters?

@Aussie_BB hola amigos, signed up for 1000 down on Friday. I know it's only Monday, but I am expecting an NBN tech at some point I am pretty sure. Any idea on a time frame? Not in a rush, just wondering. In Brisbane if that helps.