NBN Outage in Summertown, Adelaide Hills, State of South Australia

@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

@NBN_Australia Thanks Rose. I’ve been speaking/ emailing your team this week but whatever I say or do I can’t convince NBN that they have an incorrect address. So DMing my details is unlikely to help. It’s extremely frustrating. Thanks

@VodafoneAU seriously if I can’t through or someone doesn’t call me I am going to lose it. I’ve been trying for 3 months to cancel home wifi. You’re still charging when I have nbn. Now threatening me with cut off when I’ve been paying my bills minus the wifi plan!! 😡 Come on!!

@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

@ScottMurphyAUS Jump on @Aussie_BB they are no bullshit NBN. Seriously good service

If I wasn’t damn locked into an existing contract with this provider, I would’ve signed up with 10 better NBN resellers out there 😡😠😤

@NBN_Australia once again outage after outage. Get your shot together it’s not hard. I’m after a refund from my premium service.

@NBN_Australia get your **** together nbn - so many outages so much disruption - just ******* get it right.

Fark me. The nbn is that slow even their technicians can't turn up on time, even with a 4hr window.

@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.

@SlatteryNetwork @TurnbullMalcolm @HardieGrant As someone who relies on the crap FTTN 10km from the #Adelaide CBD, everytime the #NBN crashes, we yell out "Thanks Malcolm" and curse the day he was born.

@TurnbullMalcolm You sold us a shit sandwich NBN, under the technical prowess of PM Abbott. Least you could do is own it. Coming to you from a 4G home modem, because the copper is shit.

@JezNews I am avoiding NBN too...and to think of the service we could have had!

Even the #nbn is going into recession (slowing down day by day)

@MelissaLDavey Ah they finally realise how bad #NBN is !!!

@TPG_Telecom 4am and right on cue, no WiFi. Happens every night, several times. I work nights until quite late so this is when I relax and watch tv. We have no digital tv signal here so all our news and media comes through the NBN. 😣 So frustrating when it consteantly drops out.

@themann @mpesce NBN proves slow and expensive gets built.

@Spazmo4 No! I’m calling the nbn **** heads now. Like they never understand it’s work related as well! Like I need t stream! -.-

@Spazmo4 Apparently all nbn are down due to the fires!

@NBN_Australia We just got our NBN connection back 15 minutes ago (after 13 hours of outage), @Telstra is still showing an outage page on their website tho.

@Telstra I need help nbn - I can’t text messages: 40 minute hold?!

@Optus The assistance is being told I’ve got a service with minimal coverage despite only activating it a week ago. Their solution is to upgrade me to NBN with no guarantee the speed will be better than my current 2.6Mbps

@NBN_Australia Maybe sort out your dodgy Indian call centres with broken connections, can barely make out what they saying, you have sent a second technician out to do a job he cannot complete because nobody is reading the notes from the first guy that came out

@ElleKnoxxxAu Hey Elle, all retail service providers run on the NBN's lines, so unless you're doing it through 4G or 5G,it's going to be through the NBN ultimately. I am very happy with the NBN where I am. Anyway, 500GB is pretty small if you are camming and streaming Netflix etc. I'd wait.

@ElleKnoxxxAu If you stream tv etc then 500gb is **** all. Wait for NBN get unlimited for less that you’ll pay for 500gb.

@Telstra been trying to call Telstra for over a week as nbn is now available & i want to speak to an actual person & no one in your messaging service can help. What number does a customer for over 40 yrs have to call to get some answers or do I just switch to @AussieBroadband

Freakin useless NBN!! Nothing works! As son as the weather gets crap it all turns to ****!! Thanks Malcolm & Tony!!

@LaavaaaGaming Lucky u. Stuck with fttc. Idk how to contact nbn to change it to fttp. Im down to pay $$

@NBN_Australia Umm no, @NBN_Australia. That’s not what I asked you. My question is: why isn’t your network hardware protected by UPS and backup power supplies? This is data center 101 stuff.

Why when i call the NBN do i have to sit on hold for an hour or more.. No information as to how long the queue is, just the same old tune.. Maybe Brad Whitcomb who is the Chief Customer Service could respond and explain why #bradleywhitcomb #NBNco