NBN Outage in Summertown, Adelaide Hills, State of South Australia

@NBN_Australia We just got our NBN connection back 15 minutes ago (after 13 hours of outage), @Telstra is still showing an outage page on their website tho.

So apparently NBN is down for quite a few areas in different states, good work making it not only slow but unreliable.

Is it even Christmas in Australia if you don’t complain about the NBN not working. #Christmas #NBN

@LAMcCormick @NBN_Australia Exactly. It’s so hard to pick, at times there are some providers are so far ahead of the rest, and other times where they’re competing for who is worst. We’re hoping this last month and a 1/2 is refunded - the service was shocking!

Tonight’s temperature will not drop below 28/29°C in #Adelaide... and the local power company has decided to switch power off at 11:00pm. - Also, after 36 HOURS, our home is still without internet. The #NBN is fine to take money from customers, but fails to deliver a service.

Demand side types - fix energy, NBN and boost research incentives (higher ed and corp)

@AaronDodd @jason_om Y'know, I wonder how much a metre that cable is, as I might get them to run a fibre from the house down the street, cheaper than the #NBN! 😎

@Internode The cable is only a year old. However in the time it took to send that tweet, the red light on the modem came on, so I reset it and were away. Odd that I’ve had issues two days in a row. Could it be related to the NBN construction going on.

@mormorlady GOOD!! FIX THE NBN, YOU BASTARDS!!

Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

You know there's a problem when an unresolved complaint through ALL the right channels (Ref 2019/02/10444) eliminates your mums opportunity to seek help which impacts her survival. When all she wanted was the same Ph.Number for 40yrs. #ACNPacific @NBN_Australia @TodayTonightSA

Glad the cricket is on, no nbn so no netflix. Nbn tech guy due Monday, bet the problem in the green FTN box up the road not at my house.

@dobes @moylecroft I had no end of problem with NBN but not TPG fault

@thebeerbeagle You could stay in Australia and have access to @Telstra's #5G network and the ever so reliable #NBN. Or just move @TwoTribesBrew HQ to Adelaide for @CityofAdelaide's 10 gigabit, most connected city in the world.

@thebeerbeagle @EE You could stay in Australia and have access to @Telstra's #5G network and the ever so reliable #NBN. Or just move @TwoTribesBrew HQ to Adelaide for @CityofAdelaide's 10 gigabyte, most connected city in the world.

@NBN_Australia BTW, @NBN_Australia my mobile phone is with another provider so I can't get extra free data from Telstra while the problem is resolved.

@joxer @lynlinking ARSEHOLES!! Fix the NBN!! It is Sub Standard - like the Government!!😠

@raywilton4 @sacarlin48 I'd be happy with ADS! Same speed as NBN - What a Bloody rip off! Taxing an ineffective Service!!

@TerenceBright @EeevilMonkey @TurnbullMalcolm My Son has FTTP NBN, And it's Great!! We have FTTN & it's Shit!! Govt. Needs to fix this & NOT even think about a Tax for NBN!!!

Yet again (lost count) @FOXTEL_Help @Foxtel Now streaming is hopeless. Start, stop, loading. I have great NBN speeds, it’s your end. Trying to watch ICC Cricket. I’m tired of paying you $$$ for a crap service. I want a refund. #ffs $70 per month for this bs.

@NBN_Australia Nah, I’m just sharing my general impression and having a bit of a complain. 😜 I check the status page of our ISP when the internet goes down (there are problems at the exchange occasionally). As for the speed, I haven’t noticed anything groundbreaking. There’s room to grow!

@mattbowd @NBN_Australia I can’t even stream TV our current connection is so bad as we’re 4 kms from the Adelaide CBD. It’s ridiculous.

@jennineak So good! I just had the fifth NBN tech out to fix my connection. Efficiency

@Sir_Thomas_Wynn Yes,The NBN is really CRAP!!!

@opa1420 @HaroldHodson2 11 more days to get rid of the cancerous govt. The blatant lies from the #lnp Finally they admit the budget surplus is a lie Emissions have gone up under their govt I will not mention that a minor problem with the #nbn takes 14 days to fix #auspol #abc730 #AUSVote2019

@amywhodigital @Archaeometry Ugh. We’re going down the prepaid 4g modem route and praying for nbn soon. I don’t understand why all of this is so hard especially for you in the CBD!!

@MJ_Leaver The only solution I’ve been offered is to go an buy a 4g prepaid modem at our expense until we get NBN connected (although this was also promised to use before we went to the UK a year a go). Neither of us can take anymore time off work for @internode to provision

@ScottMorrisonMP you slashed spending on health, education, welfare, throw the poor sick and dying on the streets, screwed up the #NBN & Murray darling basin, caused instability in electricity mkt, power costs skyrocketed etc Brilliant financial managers #ausvotes #auspol

@BA_Hore91 @MdmAbsentMinded @abcnews Yes My house is one of them. NBN Slow as a Wet Week!!!

Some financial mismanagement of #lnp #NBN #MurrayDarling Electricity prices skyrocketed #insurance increase due #climatechange #water mgmt No action climate change Shut down car manufacturing #corruption increased Still refuses to deal with #paedophilia #auspol #dicksonvotes

@BeeCeeAudio @TonyAbbottMHR Yes Tony but you almost doubled net debt in the process. Screwed up the #NBN, ripped of the poor sick and dying. Caused power prices to go through the roof Etc etc A useless incompetent govt #AusVotes2019

Damn @NBN_Australia. My @internode Connection is up and down like a bride’s nightie :/

Come on @internode. Been a customer for years and referred so many to you. But to email you on Tuesday about my NBN being on and off and still haven’t heard back. It’s Saturday night.

@garydlum When my daughter moved to Canberra their house had NBN fibre optic to the door and when I stayed there recently I was blown away by the speed. It has been everything promised to them with no problems. Unlike what I am likely to get on copper wires.... supposedly in 1 year

@LennaLeprena @Loud_Lass I talk to people in mainland China quite a lot. They use VPNs to bypass the firewall, otherwise the only SM is the one approved by the government. Censorship is a bad idea all around, but I can absolutely imagine the bigoted wasteland ScoMo would make of our already crap NBN!

So @telstra there are three weeks before I am going holiday and I would like my mother to have access to the outside world. I am officially at my wits end over your incompetence and lack of customer service. #nbn #telstra

Dear @Telstra @NBN_Australia thanks for canceling my order for a thing you’re forcing me to do because you don’t read your own customer notes. Really appreciate your incompetence and the inconvenience you’ve caused me. Idiots 😒

@Dudemanchew @SkyNewsAust @stuartrobertmp Yes before he got caught. He blamed internet connectivity....but his missus & he sells religious tours to Israel. About $6K a pop. Lots of video chats & downloading GOD from heaven.... probably explains the connectivity issues. Crap NBN up there, probably copper to the node.

Dear @Telstra and @NBN_Australia please stop using the word “modem” because it’s a “connection device” you issue. It’s not a modem. The “gateway” you bang on about is the modem. So you talk about modems without using that word in any of your paraphernalia 🙄

@telstra you are totally pathetic, get your services sorted. 2 hours a joke, it has been 11 and still not working #pathetic #telstra #fail #nbnfail #nbn

@Telstra yet another terrible customer service... no help at all. Use 24/7 chat to be told to ring. How do you ring when your telstra nbn phone does not work

After 72 hours, service has been restored. Hopefully this long outage will be the last of its kind. #NBN #iinet

I hate the NBN. My internet is so slow argghhh

@PurplerainWendy @NBN_Australia @VesDesigns Hopefully my service is back on by then. Can't guarantee though.

@WeAreRedPanda Network Termination Device - the network endpoint before the router. It's an NBN-owned piece of equipment.

@soundscaper @stuartrobertmp I'd like to think that the of of them "go" to gaol or permanent retirement on a much reduced pension to help pay for their treasonous sabotage of the FTTP NBN & persecution of disadvantaged, unemployed, Indigenous, low paid, elderly & disabled.

@iiNet There are other details on that Tweet though. I'm trying to reach the HFC/NBN support team re: an NTD that keeps powercycling.

@t_davr @MeckeringBoy Not under the Labor NBN. Labor's NBN would have been the national communication system, like the telephone network until the IPA/Liars got their grimy paws on it. It was a government investment in public infrastructure.

@YaThinkN This is not a glitch, this poor design, underfunded, idiocy. Like all things LNP, built dowwn to a price, not up to quality. An NBN hardly functional, a robo debt unconstitutional, outsourcing a debacle, and etc etc

@mikeaubrey2 @MeckeringBoy @RichJWeston And will cost billions to fix. Anyone whining about "Labor debt" should have their nose rubbed in the cost to the country of the deliberate destruction of Labor's NBN & installation of Fraudband. The cost to business trying to compete internationally is another factor.

so I know no more 3+ days without service $180+ in 4G fees and @NBN_Australia cannot tell me the status of my fault #NBN

Internet died y'day (2nd time this month). Boff called support and they said it was an nbn issue but the technician was unlikely to come out on Sunday. Today I spent all arvo at the Telstra shop signing up for a mobile broadband hub only to find our home one fixed itself 🙃

@TraceyKilleen @Optus With Telstra at 3165 same deal Down 3 times 3 days. Call provider who say no outage reported. NBN doesn't know about outage because provider too busy turning everyone's boxes on and off to report. Really hard to get escalated. At least 2-3 hours before outage is even acknowledged

@AaronKent80 Sorry Aaron, NBN is still investigating this issue. Meg

@sruue @Telstra @NBN_Australia Oh ahah ... Some poor employee at NBN Aus just died when you @ them. I sit on 0-8 creative 1- 23 pubs... Late game hitting 1's. I'm dogshit too... So I recommend it. The only compliments i here is disbelief about what ping I'm on and I don't even try replace

@Optus @7sophistication The NBN network also down at 3165 for about 2 hours now. Been onto Telstra who also say there is no outage. Third network outage in as many days.

@Optus Existing customer - currently not in contract - could go to another provider anytime - just wanted to sign up for NBN & remain a customer - may have to reconsider now... @Optus #optusfail

@NBN_Australia Already have done that and they said it’s on you guys. I did several speed tests through them whilst on the phone and they marked it as an Nbn issue.

@BlueDodoBird @suthernx @kezincanberra @TurnbullMalcolm Not by asking Turnbull for help that’s for sure he carriers a lot of the blame also I won’t digress and mention the NBN

After 4 years on @Telstra cable I am finally saying goodbye to slow speeds and downtime by moving to @Aussie_BB on the NBN. Quick and fast setup with no issues at all. Not to mention the amazing community on the unofficial Discord Server