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NBN

NBN Outage Report in St Helena, Banyule, Victoria

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in St Helena, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near St Helena, Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Wi-fi 2 hours ago
Melbourne Internet 12 hours ago
Melbourne Internet 2 days ago
Melbourne Internet 2 days ago
Melbourne Internet 2 days ago
Melbourne Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • willdonovan
    willdonovan (@willdonovan) reported from Melbourne, Victoria

    We have to FIX the NBN - then people can study wherever they want. #ciglobal @VCdeakin

  • neil_killick
    Neil Killick (@neil_killick) reported from Melbourne, Victoria

    @vvmann @NBN_Australia @exetel And no one is accountable. It's actually incredible how bad it is.

  • smhamo
    steel man (@smhamo) reported from Melbourne, Victoria

    All services are crap NBN is a joke It’s like l live ina 3rd world country. My internet is worse than ever. My mobile doesn’t even work in my lounge and I’m not in a jungle or desert

  • JoshBBornstein
    Josh Bornstein (@JoshBBornstein) reported from Melbourne, Victoria

    yet another round of tax cuts isn’t going to help people on Newstart or the low wage crisis or the climate change crisis or a properly funded ABC or fixing the NBN

  • deathbycodex
    Timothy Tillack (@deathbycodex) reported from Melbourne, Victoria

    My new internet is so shit I had to abandon a 16mb speedtest. Can’t even access research databases because of time outs. #NBN delayed.

  • themediapod
    Ross Monaghan (@themediapod) reported from Melbourne, Victoria

    @mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.

  • daytime2day
    daytime2day (@daytime2day) reported from Melbourne, Victoria

    @Telstra NBN outage. It’s been like that since 9pm last night

  • FoodWorksAus
    Rob Rees MBE DL (Australia, New Zealand and UK) (@FoodWorksAus) reported from Melbourne, Victoria

    @NBN_Australia how about you find a way to communicate instantly about outage. Still no NBN in 3103. Any news or update. #Disgrace

  • judgejosie
    jo girl (@judgejosie) reported from Melbourne, Victoria

    @lynlinking @judyvw2 @canberratimes Ohhhh ****. It's gonna be Fukashima on steroids given the Japanese are renowned for their quality technology and attention to detail... We've a bunch of yobbos who can't roll out a shitty embarrassment of a NBN and they wanna play with Nukes. **** the world has gone sahhh mad.

  • judgejosie
    jo girl (@judgejosie) reported from Melbourne, Victoria

    @daveyk317 @smh The budget is NOT IN SURPLUS. Jebus @ScottMorrisonMP, get a ****** policy. This criticism and fear mongering is idiotic even for someone stupid enough to vote for The COALition. And given how you can't roll out an NBN without ******* it up, stay away from nukes. Hear me *******

  • monicasmeow
    Monicasmeow🐈 (@monicasmeow) reported from Melbourne, Victoria

    @mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.

  • Y2Krashman
    Chris Link-Pierce (@Y2Krashman) reported from Melbourne, Victoria

    @TheFatSplatCat @melanchomical @1966_lee @SusannahBirch That sucks. We’re still waiting for NBN, which is supposed to be happening next week. Doubt it!

  • EVNadelaide
    EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, Victoria

    Extremely disappointed in @kayosports. Even on NBN service it's laggy and the picture is blurred. It's like watching Max Headroom ffs

  • lukasm
    Luke Meehan (@lukasm) reported from Melbourne, Victoria

    @NBN_Australia Hi Matt, sorry to hear you have to defend this joke of a service, hoping you have something better to defend soon. thanks, Lukas

  • julianprice_
    Julian Price (@julianprice_) reported from Melbourne, Victoria

    @Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.

  • G1NCHY
    g1nchy 🚽 'd 🦐 🌏 (@G1NCHY) reported from Melbourne, Victoria

    @danielbowen The problem with freeways is that you can widen them all you like but if the entry's and exits are constrained and can't be widened. You'll get to your traffic jam quicker. It's called the NBN syndrome.

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @MoeycQ @NBN_Australia @Aussie_BB I think I saw on your tweet you were on HFC version of NBN. You want to vent your anger @TurnbullMalcolm who decided this was a good idea for a modern broadband system. NBN and ABB are just trying to make shit work.

  • EVNadelaide
    EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, Victoria

    First half its fine but the longer the game goes on the laggier, blurrier & glitchier it becomes. I'm on nbn, the misses is on netflix but I never had this issue w/ foxtel.Smells like Kayo is a foxtel subsidiary that has lower quality product hoping 2 push ppl 2 overpriced foxtel

  • skwashd
    Dave Hall (@skwashd) reported from Melbourne, Victoria

    @NBN_Australia Thanks for more boilerplate. My RSP have told me you will look at it tomorrow and the SLA you provide them is 2 business days. Stop sending me boilerplate and fix the problem. This is the second round of botched maintenance in 8 weeks.

  • LapTop006
    Julien Goodwin (@LapTop006) reported from Melbourne, Victoria

    Well that sucked, after replacing all the cable all the way to the splitter the tester showed great signal, but NBN didn't like it.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Tazhys
    Tazhys (@Tazhys) reported

    @NBN_Australia Exetel is awful lol

  • antoniokhattar
    Antonio Khattar (@antoniokhattar) reported

    Hey @VodafoneAU - my NBN connection has been down now for over 3 hours and the WiFi won’t even work on the modem. Is there something wrong with the network?

  • Jana92038429
    Jana Jegathesan (@Jana92038429) reported

    @Optus And then get back with rubbish and put it back on the customer like fault is on our side. @NBN_Australia @Optus. Worst experience.

  • NealPortenza
    Josh Ladgrove (@NealPortenza) reported

    @uncreativeindy 99% of tech problems in Australia due to ****** Telstra modem and bad NBN

  • boscochocman
    lethal (@boscochocman) reported

    Is Tangerine internet down? Cannot use wifi and cannot call company their phone line keeps disconnecting #NBN

  • Drag0nista
    Paula Matthewson 💉💉 AZx2 (@Drag0nista) reported

    Hi @belongAU - could you please help with my account? I have NBN, am paying for the highest speeds and its still taking more than a minute to connect to a webpage.

  • colintucker
    Colin Tucker (@colintucker) reported

    @Planet_Rach @JaneCaro They have better internet! Both major parties in NZ agreed that fibre-to-the-home was the best way forward for the country. You know, the same tech that Labor originally deployed for the NBN until the Libs scuttled it and replaced it with ****.

  • TIMMAH66
    TPD Smith (@TIMMAH66) reported

    @jriewolod @vanOnselenP @Telstra Yep similar issue at my mothers paying for a service she doesn’t have use ie still paying for mobile broadband when changed over to nbn 18mo 2 years ago I wonder how many more the same ?? .. can’t ring I’m not authorised .. parent doesn’t want to admit she’s been dudded

  • beourmate
    MATE (@beourmate) reported

    @heyafuller @NBN_Australia The outage has been marked as resolved by our network team. If you are still experiencing issues, please contact our support team on 13 14 13 between 8.30AM to 7.00PM for further troubleshooting. We sincerely apologise for any inconvenience caused. Regards, MATE team

  • lizoluwi
    Liz Brown (@lizoluwi) reported

    @NBN_Australia OH STOP WHAT ALTERNATIVE SERVICES. This is NBN there is NO ALTERNATIVE service for ppl need ZOOM and internet AND YOU KNOW IT. NOT OK AND THERE WILL BE MASSIVE COMPLAINTS