NBN

NBN Outage Report in Hervey Bay, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, State of Queensland 01/20/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

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NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • general_obiwan General Obi Wan Kenobi (@general_obiwan) reported

    @craigreucassel its the other way wrong for me I had good service with NBN and awful with my provider

  • craigreucassel Craig Reucassel (@craigreucassel) reported

    The NBN box has broken at our place. The provider knows this. We know this and @NBN_Australia knows this. But instead of mailing out a replacement they are saying we have to wait nearly 1.5 months for one of their technicians.

  • FrankCl65360653 Frank Clay (@FrankCl65360653) reported

    @craigreucassel @NBN_Australia If its the "nbn box" not the modem/router then it is not user replaceable (despite appearing to be). I dont mind them replacing it, and I dont mind the wholesale model where you cant speak to them - but 1.5months is crap.

  • craigreucassel Craig Reucassel (@craigreucassel) reported

    I normally don’t bother to complain about **** businesses but I think I’ve just found the worst so I thought I’d give @NBN_Australia a shout out.

  • atticusorion Gill Perkins (@atticusorion) reported

    @NBN_Australia why oh why did we EVER switch to NBN??. 3rd or 4th problem in as many months.

  • Richard33878882 Richard Hubbard (@Richard33878882) reported

    @Douglasac10 @craigreucassel @NBN_Australia Right. Was just clarifying. Anything other than the modem is either NBN or provider responsibility, mainly due to regulations. Btw, used to contract to Telstra resolving issues like this. Sadly nobody has those departments these days. And NBN 😥😥

  • RobertTickner Robert Tickner (@RobertTickner) reported

    “Your appointment to be connected to the nbn network is booked for 08 Jan 2021 between 1pm to 5pm at ....” This is the 4th time Telstra and NBN have not kept appointments. Worst customer service ever in my lifetime. No accountability ! @Telstra @NBN_Australia @AlboMP

  • david_gilliver David Gilliver (@david_gilliver) reported

    @Richard33878882 @craigreucassel @NBN_Australia Can NBN really be called a wholesaler if they are the ones who go out to the customer and fix the issue? It's not like the service provider can step in and fix it for the customer themselves.

  • rwerkh Richard Werkhoven (@rwerkh) reported

    @kiwiinvader @craigreucassel @NBN_Australia The NBN box is an NBN box! It is a part of THEIR network - and with FTTC it powers their modem in the pit.

  • BrianMitchellMP Brian Mitchell MP (@BrianMitchellMP) reported

    @craigreucassel @NBN_Australia Complain to the TIO and also get onto your local federal MP. That is a shamefully inadequate level of service.