NBN

NBN Outage Report in Hervey Bay, State of Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, State of Queensland 05/19/2025 20:15

May 19: Problems at NBN

NBN is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • C00PST3R # (@C00PST3R) reported

    Anyone else having trouble accessing @getongab from Australia at the moment. I have tried phone wifi and NBN will not load. It was running ok this morning through to 12pm ??

  • JackScottAU Jack Scott (@JackScottAU) reported

    It appears NBN upload speeds have completely disappeared from @Internode's website. Sure this must be considered critical information for an Internet service? Am I missing something?

  • Ravi93416423 Ravi (@Ravi93416423) reported

    @iiNet your customer acquisition team for NBN is bullying me with choppy internet after I deferred their request to pay for NBN now, I am moving my service to another service provider, if this is how you sell things to customers, I will make sure you will be penalised for this

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @AGHougs We understand your frustration as your wait time has been far from ideal. We have located your account and note that installation was delayed due to signal issue within the network being controlled by NBN Co. [1/2] -Charm

  • JacobAnderson29 Jacob Anderson 🇦🇺 (@JacobAnderson29) reported

    @NBN_Australia after storms been having issues with internet. NBN Connection box shows red light and clicking :(

  • descry Descry 🇦🇺 // Twitch: DescryAU (@descry) reported

    Speedtest is now down to 17mbps upload to Sydney. You wanna keep trying to reject that NBN Fault that your networks broken for people in Perth when trying to connect anywhere outside of Perth? absolute clownery. @NBN_Australia #auspol

  • shaneoneill shaneoneill (@shaneoneill) reported

    @NewtonMark @NBN_Australia @martyvis There was a scam call I got about a 25mb/s minimum downstream internet service but I only have 15. This should also be investigated.

  • PhilFromFlem Philip Young (@PhilFromFlem) reported

    @Telstra @telstracareers @Telstra_news You really need to get your new text service sorted out. 25 year user and I'm ready to go to any other nbn supplier who will actually provide real time service to me.

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks for responding. Yes, I called them and they said it was going to be down until 15:00 today according to the information he saw on their system. My neighbor’s nbn was also down.