NBN outages and service status in Hervey Bay, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Greg McGarvie (@GregMcgarvie) reported 4 minutes ago from Hervey Bay, Queensland

  @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

• 
  Greg McGarvie (@GregMcgarvie) reported 14 minutes ago from Hervey Bay, Queensland

  @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

• 
  Grant Dewberry (@BigunitGrant) reported 27 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

• 
  Grant Dewberry (@BigunitGrant) reported 43 minutes ago from Hervey Bay, Queensland

  @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

• 
  Grant Dewberry (@BigunitGrant) reported 55 minutes ago from Hervey Bay, Queensland

  @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Lord (@lord_tizza) reported 6 minutes ago

  And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

• 
  Maarten 1947 *One Man's Opinion. (@Maarten1947) reported 7 minutes ago

  @19Andy7o Never, when the ALP is concerned they are never at fault it is always everybody else fault. They introduced NDIS,NDIA, NBN, Voice,the list is endless however always remember it is not their fault!

• 
  Optus Help (@optus_help) reported 7 minutes ago

  @kni36182404 Hi Mike, can you please send us a direct message to confirm if it is the service address or billing address? Also confirm which service is the contract for, I mean mobile or NBN home internet? Kartik

• 
  Hydra Boom (@HydraBoom) reported 8 minutes ago

  @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

• 
  nbn® Australia (@NBN_Australia) reported 17 minutes ago

  @use_insert Hi there, during an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your RSP know. 1/2

• 
  ✨ 🐈‍⬛ Milady 🐈✨ (@MiladyJL) reported 17 minutes ago

  I’m so sorry but I don’t have an Internet connection right now, something has gone horribly wrong, either the new nbn box is faulty or nbn hasn’t activated my new service.. either way.. I’m not sure when I can next stream. I’m extremely upset that my isp recommended this. Gutted.

• 
  David FarleyBrain 🍄🔭Keep Alaska Canadian!! (@Coffeedaveoz) reported 21 minutes ago

  @SocialPiranha3 Yeah I do the Aldi $23 a month on mobile and now have almost 247.6 gb rollover data ... handy when the local NBN goes down.

• 
  Phi AU (@Phi_AU1) reported 21 minutes ago

  A Direct result of the ALP gutting of the NBN. And they wonder why I'd never vote for them. Still on the same HFC I was on 10 years BEFORE the NBN. Now I get multiple dropouts a month due entirely to infrastructure that should have been fibre for YEARS.

• 
  miss_84 (@Miss__84) reported 22 minutes ago

  Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

• 
  marvin murdon (@MMurdon74801) reported 34 minutes ago

  NDIS needs a royal commision and total revamp , never fit for purpose another back of an envelope idea from Labor , like the NBN