NBN outages and service status in Hervey Bay, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Greg McGarvie (@GregMcgarvie) reported 30 minutes ago from Hervey Bay, Queensland

  @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

• 
  Grant Dewberry (@BigunitGrant) reported 37 minutes ago from Hervey Bay, Queensland

  @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

• 
  Grant Dewberry (@BigunitGrant) reported 40 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

• 
  Greg McGarvie (@GregMcgarvie) reported 48 minutes ago from Hervey Bay, Queensland

  @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

• 
  Grant Dewberry (@BigunitGrant) reported 50 minutes ago from Hervey Bay, Queensland

  @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Quo Warranto (@warranto_q92963) reported 14 seconds ago

  Getting there. First time EVER since the NBN was put in by Raj and his mate...i now have a green transfer light as opposed to orange. Of course no one gave a **** there was a problem on the day. I do have some patch cables without a cat rating, so there is that. Baby steps.

• 
  Optus Help (@optus_help) reported 5 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  SnowmanNFT (@NftSnowman) reported 7 minutes ago

  @NicFromOz They use Telstra wholesale network, coverage shouldn’t change from what you have now, 4G, no 5G, I have used them, changed to Superloop though, tied in with NBN plan for bundle discount.

• 
  Pelli69 (@pelli_69) reported 13 minutes ago

  anyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come

• 
  SydneyCityTV (@SydneyCityTV) reported 14 minutes ago

  A pity I didn't see how tonight's Dalts report played out on NBN News, would've been rather funny if Natasha Beyersdorf (who I think may have even worked alongside Kevin at Prime Tamworth, but I'm not 100% sure of that) made a "I think I've seen Kevin on another network" quip! 😜

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 16 minutes ago

  @optus_help why does the Internet NBN keep dropping out in Baulkham Hills it's been doing it since last night around 7 pm non-stop every five minutes now it won't reconnect is there an outage please tell me ?

• 
  💧Marilyn (@Marilynrules1) reported 16 minutes ago

  @TolsonKiefer @stevehearne7 @arbsmichael According to AI: The Australian Government has poured a total of approximately $35 billion into the National Broadband Network (NBN) through equity investments and capital injections.

• 
  Michael Millar (@mjmillar_1991) reported 17 minutes ago

  @tzk1810 100% there's some other kind of issue going on. I've been FTTN in a country town before and still able to pull 60 down. But if you really want good internet just drop NBN altogether and go Starlink. $75 100 down and nevwr skips a beat.

• 
  paullyj57 FMD **** AUST (@paullyj57) reported 25 minutes ago

  @australian Err. NBN IS A TAD BIGGER probably 200 billion down the drain. Turnbull and KRudd and government suck

• 
  🌸Lynae 🟪⬜️🟩 (@lynaem88) reported 25 minutes ago

  @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.