NBN

NBN Outage Report in Hervey Bay, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, State of Queensland 01/05/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • cjsz90 Kstov (@cjsz90) reported

    @Telstra Issue still not fixed. No one can tell me what the situation is other than both Telstra and NBN handballing the problem back to each other. It's now 14 days since my initial report re: damaged overhead lines. This is completely unacceptable.

  • Optus Optus (@Optus) reported

    @JHarishanker3 Hey J, we’re aware of an issue impacting NBN services for some of our NSW customers. Our tech teams are investigating and working to restore services as quickly as possible. We apologise for any inconvenience caused during this time - Ness

  • BazzaCC Barry Mulligan (@BazzaCC) reported

    The Lib's NBN internet is so slow, it's just faster to drive to the Google headquarters and ask them **** in person.

  • JHarishanker3 J Harishanker (@JHarishanker3) reported

    @Derek_Porter86 @NinAnnunaki @Optus I checked the NBN modem, have 4 solid lights, logged into router, you are right, not connecting to get an IP address... hope Optus sort this out quickly, their website is down too

  • Optus Optus (@Optus) reported

    @KevinWessy Hi Kevin, we’re aware of an issue impacting NBN services for some of our NSW customers, fault ref: 23516156. Our tech teams are investigating and working to restore services as quickly as possible. We apologise for any inconvenience caused during this time - Aron

  • craznar Christopher Burke 🇦🇺 (@craznar) reported

    @stacejarman @NickRossTech @NBN_Australia I've been trying to get them to fix my HFC for at least 2 years, across 2 RSPs.

  • KevinWessy Kevin Wesson (@KevinWessy) reported from Sydney, State of New South Wales

    @Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

  • Herbie0271 Herbie02 (@Herbie0271) reported

    @watinthe_ @MaralynParker And down the track, just like the NBN, it will come out what a farce it has been and how they have scammed Australians again. Of course, many of us can already see it.

  • ninalo Nina Luda (@ninalo) reported

    @iiNet Good evening. I have been without connection for over three hours. I have checked and there is an unplanned incident with NBN in my area. What I do not understand is that my neighbour two doors down has not lost her connection. I do realise I have to wait on NBN to fix.

  • Ickon Ickon (@Ickon) reported

    @Telstra Only to get sent to a chat person who has no empathy for the crap I've been put through. To make matters worse they don't even listen to a word I'm saying. To be fear the fault doesn't just fall on Telstra, the amount of idiotic NBN technicians I've been sent baffles me.