NBN

NBN Outage Report in Hervey Bay, State of Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, State of Queensland 01/19/2026 19:15

January 19: Problems at NBN

NBN is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • FatalKebab FatalKebab_ (@FatalKebab) reported

    @NBN_Australia Hi Alicia, my service has shocking upload (10 up) and my provider had advised it’s due cable/wiring issues which occurred when NBN was installed

  • speechleyish Dr Soon-Tzu Speechley 孫子博士 (@speechleyish) reported

    Like a hero from Greek myth, I've been dished a cruel and unusual punishment¹ by the gods² for flying too close to the sun.³ ————— ¹ An 8am-12pm service window and a 7am-6pm delivery window ² The NBN technician and the journal I'm writing a book review for ³ Over-planning my life

  • cberkman Craig Berkman (@cberkman) reported

    So @iiNet, no NBN at Bardon Qld. Is that something you can help with? Your name is on the modem.

  • pagandancer Sandra Chung (@pagandancer) reported

    Just got a scam phone call. The "This is your NBN service provider. We're getting messages that there is a problem from your computer's IP address" Really, what's my IP address. Scammer rattles off a bunch of numbers. "Not even close, dude." *click* #scammers

  • SanvyS Sanvy (@SanvyS) reported

    @littlesteve @sortius Most spineless pm ever, doesn't even admit his nbn was a giant failure. Way past reformation, just a never was.

  • wawaskittletit3 wawa_skittletits (@wawaskittletit3) reported

    Covid support, FNQ support during no flights and stopped people drawing down on their super. Completely! To draw down on the Future Fund, you have to prepare a business case on how it will be repaid, with interest. Rudd tried to draw on it for nbn & was knocked back.

  • FatalKebab FatalKebab_ (@FatalKebab) reported

    @NBN_Australia @blueywz Hahahah wtf can you fix my NBN ?!?!?

  • Optus Optus (@Optus) reported

    @darrenkjr I can understand where you are coming from, Darren. We're sorry for the inconvenience caused. An NBN technician was on-site today, but further investigations are required. If you have an Optus mobile service, please PM us and we can provide you with some data - Ness

  • Liz_wilson1 Elizabeth Wilson (@Liz_wilson1) reported

    Hats off to @Optus. NBN outage and they were quick to respond & provided free extra data so I could hotspot all day for work til it got fixed. Great service, thanks Optus!

  • KaiHarderer Kai (@KaiHarderer) reported

    I’ve said it 20x and I’ll say it again, **** @NBN_Australia and **** @MyRepublicAU Awful services even when they are working.