NBN outages and service status in Hervey Bay, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 6 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

• 
  Grant Dewberry (@BigunitGrant) reported 9 minutes ago from Hervey Bay, Queensland

  @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

• 
  Greg McGarvie (@GregMcgarvie) reported 12 minutes ago from Hervey Bay, Queensland

  @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

• 
  Grant Dewberry (@BigunitGrant) reported 25 minutes ago from Hervey Bay, Queensland

  @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

• 
  Greg McGarvie (@GregMcgarvie) reported 60 minutes ago from Hervey Bay, Queensland

  @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnnymoo1969 (@johnnymoo1969) reported 9 minutes ago

  @NBN_Australia @ausgov Too bad you can jam it - Starlink here I come - hope Starlink destroys NBN

• 
  Cdbrown (@BrowntownBrew) reported 12 minutes ago

  @UrbanHubbard @TheLucidyn @Batman2242 A fibre network was a sound investment. It's the part of the #nbn that's actually profitable. But the libs killed the economics when they tried to reuse the crippled copper. Meanwhile Turnbull was investing in fibre rollouts in Europe

• 
  Ky Broome (@KyBroome35) reported 15 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

• 
  panopticon (@harrypanopticon) reported 17 minutes ago

  @SandyXiaotong For the fact that she had such a bloody big mouth on NBN and towards Malcolm Turnbull, she got awful quiet on NBN.

• 
  Aussie Phil (@phil_aussie) reported 22 minutes ago

  @SenatorWong We cannot even get NBN to come and fix a broken connection on a telegraph pole🤔

• 
  Mark A (@MarkA5859) reported 25 minutes ago

  I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚡️Scott Hilditch ⚡️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scotthilditch) reported 25 minutes ago

  @NBN_Australia down ahead of @MainEventTV #SpencerTszyu fight, wonder how I get a refund? @Kogan #newsnow

• 
  Chris (@christ0pherjs) reported 27 minutes ago

  @bftd2025 @respeculator Nbn co needs to hang a for sale sign out the front immediately, is eventually redundant with 100% to be written off

• 
  Jamie (@jamieeedward) reported 29 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Spider Mother Gwen (@GwenMotherS) reported 31 minutes ago

  @ClioAite Could be a nbn formating issue call ur provider and check something hasnt gone sideways with ur modems formatting or connection to the wider nbn network