NBN Outage Report in Hervey Bay, State of Queensland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Bay, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at NBN
NBN is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Hervey Bay, State of Queensland
Latest outage, problems and issue reports in Hervey Bay and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
@MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
@MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Waite
(@thecinemascene) reported
The 5GHZ band on my modem has stopped working completely (it was working early this morning and then nothing at all): - I thought it was a range problem but that didn't solve it - The 2.4GHZ and my wired work just fine - I'm using a standard NBN modem based on the HG65NINE
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Asaf Brukarz
(@asaf_brukarz) reported
Waiting almost 4 months and still can’t get a connection to @NBN_Australia despite my entire street being active. They make an appointment, then never show up and just reschedule it. Who do I escalate with?
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Fabian Guadagnuolo
(@Fabiano_G7) reported
@Optus NBN is complete rubbish. It’s been days of drop outs and poor connection. I’m done. Customer service is appalling. I’ll be switching. Anybody got alternatives they’ve been happy with?
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Descry 🇦🇺 // Twitch: DescryAU
(@descry) reported
No stream today taking it off to fix net after lastnights issue, been testing all morning. Seems the "NBN Policer" started getting aggressive on the 11th and after heavily restricting the connections speeds its removing the restriction on upload to sydney/dropping bitrate.
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Justin Allingham
(@JustinAllingham) reported
@Telstra I am disgusted by the level of service and reliability I have received with you through the NBN. I want the service I pay for. I want the speeds I paid for. Expect referral to the TIO
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Stephen Rodgers
(@Steve_Rodgers) reported
My ISP tells me "Foxtel service is being removing (sic) as NBN service is getting provisioned all over Australia." Coincidentally Foxtel last week offered free installation of satellite dish and upgraded set-top box if I ditched my cable service. Something's up.
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Phillip Moore
(@phillipwmoore49) reported
Is there a worse customer service organisation than @Telstra? Wifi died. Not NBN fault according to Telstra. On-line to Telstra support from mid afternoon. At 7pm agent promises to reply in 30 minutes. 13.5 hours later still waiting. 2 people working from home must have wifi.😡😡
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S M Ashrafur Rahman
(@raf_rahman_058) reported
@BelongAU hi Belong, i was waiting for a nbn technician to come and fix my nbn connection from 8am to 12pm taking leave from office. No one came and still no internet. I can’t take leave everyday to attend the technician. No response from you too. Can you help as soon as possible
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Diana Pegoraro
(@DianaPegoraro) reported
@KleinRevd @victa810 @deniseshrivell History is full of industrial transitions, we're going through some now. Everyone except the print and broadcast media saw it coming and made no preparation. They could've capitalised on high speed coms but got left behind. And wonder if slow NBN aimed to save them.
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
@NBN_Australia Done all that, Natalie... NFF = no fault found. So our provider has checked and there is no fault in our home, we have checked all that, boosted the wifi signal along the way. But the problem continues and NBN have done nothing.