NBN

NBN Outage Report in Hervey Bay, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, State of Queensland 02/19/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealHawky Hawky 🦅 (@TheRealHawky) reported

    Telstra... fml Took the dude a week of back and forth to realise that when I'm taking about a 5G sim not working in terms of data that I'm not talking about nbn... Why is their support so poor? Other parts of the organisation are fantastic.

  • houkat007 Houman Katuzi (@houkat007) reported

    In the second and much smaller room I got “poor network quality” errors multiple times without any way to auto dial back in. The errors were happening on a solid NBN connection and a 5G connection. Eventually gave up and listened to a fascinating podcast instead.

  • va_d1m Vадiм (@va_d1m) reported

    @NBN_Australia 3CAU has been down since ~8am this morning. ETA on services restoration at all? Thank you.

  • Martin_Paulo Martin Paulo 🇳🇿 🇦🇺 wear a 😷! (@Martin_Paulo) reported

    @gumby_blake If the NZ government had tried to roll out something as broken as our NBN there would have been national outrage and they would have been booted out of power. Here, everyone just shrugged their shoulders: and voted the guilty back into office at the next election.

  • StaeleAU Josh (@StaeleAU) reported

    oh look a little rain and some lightning... time for the wonderful NBN provided by @telstra @NBN_Australia to lag out and have terrible response times probably for 3 or 4 days now. I love living in the 13th century.

  • RageBruh Rage (@RageBruh) reported

    @NBN_Australia I've taken the appropriate steps with my ISP, the only thing NBN could offer me that would help at this stage, would be a contact to speak to directly should I need it so I don't have to spend an hour explaining my case to every again I speak to. Not sure if you can offer that?

  • cjacarter Chris Carter (@cjacarter) reported

    @Telstra nbn connection - done online trouble shooting done told to get technician involved been online 4 times with no response messaging support been on for 45 mins no response !

  • MatthewPassmor8 Matthew Passmore (@MatthewPassmor8) reported

    One of the best things about being in a new suburb is I'm not on the NBN and get FTTH One of the most annoying things is everytime I see a good internet deal advertised, they can't service on LBN cables

  • GrumpyWookie Chris OConnor (@GrumpyWookie) reported

    Hey @optus - any update on NBN outage ? It’s only been 12 hrs... Lucky I’m not working from home - oh wait, I’m TRYING to work from home - BUT MY INTERNET IS OFFLINE. 😡😤🤬

  • AlexDGlengarry Alex McDonnel (@AlexDGlengarry) reported

    @Russputin2 I wish these scammer ********* would realise that NBN never calls 'customers' , only your retail provider eg Telstra, iiNet etc.