Is Namecheap down?

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Namecheap problems in the last 24 hours

Namecheap Outage Chart

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

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Namecheap Outage Map

The most recent outage reports and issues originated from:
Moscow Web Tools
Santo Domingo Este Web Tools
Jhang City Hosting
Iowa City Hosting
Rome E-mail
Rome E-mail

Namecheap Comments

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Namecheap Issues Reports

Latest outage, problems and issue reports in social media:
  • hecksadecimal Hecks A. Decimal (@hecksadecimal) reported

    @Namecheap I was actually just making a dumb horrible stupid joke, but now that I've actually gotten my domain renewed, I do have to say: the payment screen does not play nicely with either Chrome's OR Bitwarden's autofill. Kept getting kicked back with errors until I manually typed info.

  • ronbronson Ron Bronson (@ronbronson) reported

    @michaelhbabcock I was already on Namecheap, I just had a few legacy sites (of other people's) I'd been hosting on Hostgator, so once we migrated those, I was able to close it down and move my last remaining sites.

  • philsturgeon Crashy McCiderface 🚴🏻‍♂️🌍🔥 (@philsturgeon) reported from Dyrham, England

    @Beryllium9 Nope. Namecheap has a policy where you have to talk to support. That implementation doesn’t demand $27k.

  • HesNotAHacker . (@HesNotAHacker) reported

    Aaaaaand @Namecheap’s is down again 🙁

  • BillyWM William Wenge-Murphy (@BillyWM) reported

    @nc_marinas @Namecheap Make sure they fix it everywhere because I was also blocked with this error on another page trying to use my saved payment info that I've used many times before.

  • andrea_moro Andrea Moro (@andrea_moro) reported

    .@Namecheap It's a shame. For the third time after I've explained my problem your CS rep quits from the chat and they claim for connection issues #FAIL

  • averagenerdboi nacho_average_nerd (@averagenerdboi) reported

    @Ilana_Gleiser @GoDaddy @bluehost @Namecheap @AlecitaPP Dude.. why don’t you just STFU already and take the guy to court. No one gives a shit about your failed ideas

  • teddy Teddy Worcester (@teddy) reported

    @shellen @deesix @peterpham @Namecheap @Google The one thing I have to say about us (Namecheap), if I may, is that you always have someone to “call.” If a domain is hijacked or you have some critical issue, try getting through to Google support. Here to help with any questions if need be!

  • sirmoxie The Weekly Burn (@sirmoxie) reported

    @peterpham @Namecheap @Google Namecheap has better customer support, and domains are their main focus, google may cancel domain service if not successful enough for them,

  • pomy Abdul Rahman (@pomy) reported

    @floriansimeth Try EasyWP from @Namecheap if they can help.

  • LadiesCommerce InternationalLadiesChamberofCommerce (@LadiesCommerce) reported

    Our iPhone is under a malware attack from #Namecheap. Calendar and Notifications are being #hacked. Protect your #intellectualproperty and #technicalassets. Report problems got Apple.

  • samatanya2 Sama Tanya (@samatanya2) reported

    @Namecheap I have been using your service since 2017 you guys use to be the best; I don’t know what happened. You suspended my company site for no valid reason. I sent so many emails to your technical desk, my site is still down. Pls try and do see into this

  • hostingsevai HostingSevai (@hostingsevai) reported

    I witness frequent "503 Service Unavailable" error with @namecheap hosting accounts.That was very frequent!That was sick! #namecheap

  • hostingsevai HostingSevai (@hostingsevai) reported

    I witness frequent "503 Service Unavailable" error with @namecheap hosting accounts.That was very frequent that was sick! #namecheap

  • hostingsevai HostingSevai (@hostingsevai) reported

    I witness frequent "503 Service Unavailable" error with #namecheap hosting accounts.That was very frequent that was sick!

  • chrisbillett Chris Billett (@chrisbillett) reported

    @_understrap @esemze @Namecheap This is a relief to hear (that you're not gone, at least) - just starting a project with you! Not that the email's important now (this answers my question) but just so you know, email's down as well... I guess the whole zone file went, not just the hosting.

  • Xoldie 𝐗𝐨𝐥𝐝𝐢𝐞 ☕️ ( 🐘Xoldie.com) (@Xoldie) reported

    This is my main problem with namecheap.. ****! I am so done! This possibly why all my user never came back they could get blocked and I will never know if they got blocked.. i was testing to login by e mail only and boom! blocked.. 😡 getting my refund! What is ModSecurity (1/2)

  • jodiem JodieM (@jodiem) reported

    @Namecheap We've previously tried to have this discussion on here. I will never use your company again.

  • cld_tech Carl L.D. (@cld_tech) reported

    @AnthonyRTapia1 The support keep repeating to set my records correctly in their panel not understanding that i have my own name server. Sadly every chat support i tried by now is relatively not skilled so i guess i'll either go with namecheap or start using actual IP addresses!

  • graffitos Nachi Ramanujam (@graffitos) reported

    @Namecheap @Namecheap until you fix the bug, you might have to honor the pricing that resulted as a bug. Failing to do so would be a legal grey area. (full disclosure: i am not a lawyer)

  • graffitos Nachi Ramanujam (@graffitos) reported

    @Namecheap which then makes it wrongful advertising and pricing until you fix it. (legally speaking)

  • mattyakel Matt Yakel (@mattyakel) reported

    Bought a domain from @Namecheap a couple of days ago. There Live Chat support just helped me sort the @ record to get my ip correct. Quick and Excellent Service !!

  • TheRealJasCav Jason Cavett (@TheRealJasCav) reported

    @lytvynovayana @yemi_uc @Namecheap Hi Yana. Thanks for following up. It should already be an open issue in your developer system based on a conversation I had with a few engineers on Friday. They were able to resolve the immediate concern but there needs to be a longer term fix for the corrupted ALIAS records.

  • n0p1shing n0p1sh1ng (@n0p1shing) reported

    @Namecheap please take down the following #phishing page hxxp://giffgaff-gdpr.com @Spam404Online @nullcookies

  • reveriesco Reveries Co. (@reveriesco) reported

    @HSKillian97 Yes, sorry about that! The site installed a Wordpress update that was bugged. I (Kell) was out of the office until now, so until this last hour, we couldn't get on with @Namecheap help. But they were able to fix it quickly and easily!

  • PresidioTheatre Presidio Theatre (@PresidioTheatre) reported

    Hey @namecheap, honor your listed domain prices, or fix your listings asap #domains #domainnames

  • PresidioTheatre Presidio Theatre (@PresidioTheatre) reported

    Hey @namecheap honor your listed domain prices, or fix your listings asap.

  • LordGhostX Lord of all Ghosts, with a X - LordGhostX👻 (@LordGhostX) reported

    @Geektutor @Namecheap 😂😂😂 I thought atlas would fix my problems, little did I know I was on a load that leading to tears

  • TiemmaBakare Your Friendly Neighbourhood Bakman (@TiemmaBakare) reported from Ibadan, Oyo State

    @LordGhostX @MongoDB @Namecheap It can't man and no security conscious person would allow that There's no where asides a mongo managed service really that you'd find it opened by default

  • AmloadedO Amloaded Official (@AmloadedO) reported

    @Namecheap I didn't even bother getting in touch with your support team, my account was locked out for 24hrs then My naira mastercard was debited without reversing my money back

  • EasyWP EasyWP (@EasyWP) reported

    @kevinyapjoco Sorry that you had to cancel. If you use a registrar that supports ALIAS, or Namecheap directly, it is a very seamless experience

  • EasyWP EasyWP (@EasyWP) reported

    @kevinyapjoco Sorry that you had to cancel. If you use a registrar that supports ALIAS, or Namecheap directly, it is a very seamless experience

  • LordGhostX Lord of all Ghosts, with a X - LordGhostX👻 (@LordGhostX) reported

    Then I decided to check open ports and found out that port 27017 was disabled by Namecheap and this is what mongo uses. I went to support again if it can be opened but that was a failure, They only opened a limited amount of ports for "security" 8/n

  • LordGhostX Lord of all Ghosts, with a X - LordGhostX👻 (@LordGhostX) reported

    Then I decided to check open ports and found out that port 27017 was disabled by Namecheap and this is what mongo uses. I went to support again if it can be opened but that was a failure, They only opened a limited amount of ports for "security"

  • LordGhostX Lord of all Ghosts, with a X - LordGhostX👻 (@LordGhostX) reported

    It got to deployment time and I couldn't find how to setup mongo on the server, contacted support and even googled and stackoverflowed. It all ended in "namecheap does not support mongo" 2/n

  • AngelRTalk Angel Rodriguez (@AngelRTalk) reported

    @VZaretskaya @Namecheap So I'm trying to renew, and the thing is showing me a 4G plan, but the plans when I browse are different, and the support is telling me I have to open a request to move my plan to a stellar plan. I just backed up my domain and downloaded it.

  • miralamin10 Mir Alamin (@miralamin10) reported

    @Namecheap so funny reply. my website is down. but they replied about optimizing the database. first bring back my website online.

  • miralamin10 Mir Alamin (@miralamin10) reported

    @Namecheap your cloud hosting is just a joke. website went down 5 times since yesterday. right now also website down. Ticket: #XVY-874-27536

  • KyleRooster Kyle Rooster ✹ (@KyleRooster) reported

    @Namecheap Your customer service rep told me you don't support Ox Mail and couldn't offer any help. I'm confused by that since the link for device setup from the Private Email account leads to the Ox mail app.

  • KyleRooster Kyle Rooster ✹ (@KyleRooster) reported

    This is the best advice I've given in years: Do *not* buy Private Email from @Namecheap, if you want to use the #OxMail app on your cell phone. It's impossible to set up. Reliability is zero. Support is zero. Your satisfaction will be zero.

  • cromb001 Gifted Doc (@cromb001) reported

    @MarioATX_MD @DocSpace @Namecheap No problem! I may just consider removing this one and creating a new one once I get to my computer. Thanks. All the best.

  • TheRealJasCav Jason Cavett (@TheRealJasCav) reported

    @yemi_uc @Namecheap Not all my domains are affected either that I have with Namecheap. There doesn't seem to be a rhyme or reason to which ones had corrupted ALIAS records. But, it is definitely the ALIAS records that are causing problems.

  • yemi_uc Yemi Johnson (@yemi_uc) reported

    @TheRealJasCav @Namecheap This might be the issue. Hard to say. I know some of the domains I am having problems with are registered with Namecheap but I ruled them out as the problem because I am hosting with other companies and not all my domains are affected.

  • TheRealJasCav Jason Cavett (@TheRealJasCav) reported

    @yemi_uc Hi Yemi - I have been seeing a huge issue with @Namecheap's ALIAS records. It propagates one protocol or the other (IPv4 or IPv6) but not both. This has been causing me tremendous issues across 100s of domain names this past week that use ALIAS records.

  • miralamin10 Mir Alamin (@miralamin10) reported

    @Namecheap Hi my website hosted on namecheap cloud hosting. but my website goes down for hours. contacting through live chat. still site is down. shame on namecheap. poor cloud hosting.

  • yemi_uc Yemi Johnson (@yemi_uc) reported

    @Namecheap Your website is not the problem. It is my ISP.

  • _ninostephen_ Nino Stephen (@_ninostephen_) reported

    @Spam404Online @malwrhunterteam @0x7fff9 @Namecheap Followed by a malware scan. It might be maldet, clamscan, imunify360 (shitty) or something else. I can see a virtual screen session being opened and the case now being investigated. Hosting support is hard. Especially with the increasing number of tickets you have to deal with.

  • _ninostephen_ Nino Stephen (@_ninostephen_) reported

    @Spam404Online @malwrhunterteam @0x7fff9 @Namecheap Though I'm not in the "abuse" department, my team was responsible for doing this type of actions. I can see a guy infornt of the computer, login as root to the server, creating a control panel session and suspending the account or straight out removing the infected files.

  • Namecheap Namecheap.com (@Namecheap) reported

    @Clinpsycho Hi! Please try logging into your Namecheap Support account and then access the Live Chat again. This might work.

  • Clinpsycho Clinpsycho (@Clinpsycho) reported

    @Namecheap I can't login to Namecheap because your SMS codes are not reaching me. I've tried getting it resent half a dozen times but still no code. I tried to contact you through "live chat support" but the link doesn't do anything! PLEASE SORT THIS OUT!

  • Clinpsycho Clinpsycho (@Clinpsycho) reported

    @Namecheap I can't login to Namecheap because your SMS codes are not reaching me. I've tried getting it resent half a dozen times. I tried to contact you through "live chat support" but the link does NOTHING. PLEASE SORT THIS OUT!

  • Clinpsycho Clinpsycho (@Clinpsycho) reported

    I can't login because your SMS codes are not reaching me. I've tried getting it resent half a dozen times. I tried to contact you through "live chat support" but the link does NOTHING. PLEASE SORT THIS OUT! @namecheap

  • davedogcaddy David Waltermyer (@davedogcaddy) reported

    @Namecheap it's back up now, was down for at least an hour. I wasn't the only one....thanks for fixing it!

  • JuliyaZinovjeva Juliya Zinovjeva (@JuliyaZinovjeva) reported

    @realJagwire @Namecheap I can confirm that the issue with URL forwarding has been resolved. Please take a look and let me know if you need any further help. Once again, I apologize for the hassle.

  • JuliyaZinovjeva Juliya Zinovjeva (@JuliyaZinovjeva) reported

    @Namecheap @njkmo The issue with URL forwarding has been resolved. Please take a look and let me know if you need any further help. Please accept my apologies for the inconveniences it caused you.

  • JuliyaZinovjeva Juliya Zinovjeva (@JuliyaZinovjeva) reported

    @ash_ayl @Namecheap The issue with URL forwarding has been resolved. Please check on your end and let me know if I can be of any further help. Once again, I apologize for the hassle.

  • JuliyaZinovjeva Juliya Zinovjeva (@JuliyaZinovjeva) reported

    @BDBossMovement @Namecheap The issue with URL forwarding has been resolved. Please take a look and let me know if you need any further help. Once again, I apologize for the hassle.

  • lytvynovayana Yana Lytvynova (@lytvynovayana) reported

    @getify @Namecheap Hey, the issue is fixed now, please check. And sorry for the trouble once again. Appreciate your patience.

  • JuliyaZinovjeva Juliya Zinovjeva (@JuliyaZinovjeva) reported

    @BDBossMovement @Namecheap My apologies for the inconvenience. The fix is on the way.

  • samelawrence Sam E. Lawrence (@samelawrence) reported

    Hey @Namecheap, make your login something other than a pop-over. @1Password dismisses the pop-over when you go to click on the unlock in @googlechrome - so you’d have to already have it unlocked or use the browser-frame unlock to use it. In general, avoid UIs that require hover.