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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 04/15/2024 15:55

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Domains (37%)

    Domains (37%)

  2. Cloud Services (22%)

    Cloud Services (22%)

  3. Hosting (20%)

    Hosting (20%)

  4. Web Tools (17%)

    Web Tools (17%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
PeruLima Domains
UkraineLviv Hosting
United KingdomRedditch Domains
ItalyTreviglio Cloud Services
IndiaMumbai Hosting
MauritiusQuatre Bornes Domains
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • rick_everything Rick Reviews Everything (@rick_everything) reported

    Namecheap live chat support is almost as good SiteGround’s, although they weren’t able to help me with a 502 Bad Gateway issue I had. They just kept saying it’s a memory issue (of course!) so delete some plugins. It wasn’t a plugin.

  • roliverio Julio C. Ortega "Roliverio" (@roliverio) reported

    @Namecheap "Constantly" since 2014...., could you tell the team that deals with new features to DM me so i can help them get their DNS deployment straight?, i'm willing to work pro-bono. Adding TLSA is just too damn easy...

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://recipient-case-solution[.]info/Login[.]php #phishing #bancosantander #namecheap

  • degencoinsol DEGEN Dex - a humble Dex on Solana (@degencoinsol) reported

    @Namecheap Waiting on offers from exchanges and Namecheap gonna stop my ****, you gotta be kidding.

  • christina_olii Christina Oliinyk (@christina_olii) reported

    @degencoinsol @Namecheap Hi, Christina from Namecheap team here. I am so sorry for the disruption of your business. We're doing what we can to restore the normal service asap. 🙏

  • SporkMichael Michael Spork (@SporkMichael) reported

    @Namecheap i need my emails to run my business. please respond. the online customer service can't help.

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://check-confidential-details[.]info/Login[.]php #phishing #bancosantander #namecheap

  • BigMikeBBQ1 BigMikeBBQ (@BigMikeBBQ1) reported

    @MaxD11925586 @HNS ah yes, like #Namecheap integration that arbitrarily censors hosting and steals domains to put them up for auction. 💪 Surely #HNS domains can't be censored, ISPs would never cave to pressures from extremist-activists!

  • VelvetBarnes David K. Barnes (@VelvetBarnes) reported

    @WeAreCraftRep Hmm. Mine's with Namecheap, but otherwise the problem is the same - I can edit and publish but the website's doing zilch in any browser (or on friends' devices).

  • ahmadmanga ahmadmanga (أحمد الهمّالي) 🇱🇾 (@ahmadmanga) reported

    @devMidgard @photonstorm @McFunkypants Do you mean scammed scammed, or is it only "the service costs more than it should" scammed... I'm using Namecheap hosting so I'd like to know your experience.

  • whambangpow Wham Bang Pow (@whambangpow) reported

    @Namecheap can I transfer a domain between 2 accounts on your service?

  • oss_yogendra Yogendra Pratap (@oss_yogendra) reported

    @Namecheap I didn't received any email from you. Better resolved the matter rather than diverting the statement. Please understand market is very competitive if you're support services is not user friendly it will not a good professional

  • 4ndrej Andrej Godina (@4ndrej) reported

    @Namecheap Unfortunately @Namecheap did not help at all.

  • FreddyWills Freddy Wills (@FreddyWills) reported

    @christina_olii @Namecheap Here we go again @Namecheap suspending my account without notice or warning. Never had an issue in 5 years with you guys and now ALL OF A SUDDEN.

  • itsflorabtw Flora (@itsflorabtw) reported

    docker hub, github, each website i maintain, linkedin, domain name providers... @Namecheap won't even let me change my name or email without contacting support, by the way Changing my name "IRL" is *way* easier.

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://check-mymobile-apps[.]com/Login[.]php #phishing #bancosantander #namecheap

  • The_Mystery_One Retired Kevin w/ Da Pack (@The_Mystery_One) reported

    At this point its ******* IMPOSSIBLE to log into @Namecheap’s app. Their backup code verification is extremely horrible. Allow me to use a OTT app code if your verification is gonna be this bad.

  • ducha_aiki Dmytro Mishkin (@ducha_aiki) reported

    @atAnkurGupta @radekosmulski @Namecheap Yes, no problems so far

  • degencoinsol DEGEN Dex - a humble Dex on Solana (@degencoinsol) reported

    Website is down, @Namecheap ***. Hurry up bruh.

  • BowtiesKenya Bowties Of KENYA (@BowtiesKenya) reported

    @Namecheap I'm having issues transfering my domain name from one namecheap hosting to another namecheap hosting i have already raised a ticket and sent all verification details. it has been days. my ticket is #KKF-771-95989

  • ChrisGuthrie ChrisGuthrie (@ChrisGuthrie) reported

    @Namecheap @xtenson Do you offer free email forwarding and/or email accounts for each domain name? What if I'm an existing Namecheap customer? (turns out I have 3 domain names there already)

  • oss_yogendra Yogendra Pratap (@oss_yogendra) reported

    @Namecheap you entire support system seems to be useless. You support team , your chat support .nothing is working. It's a really big worry client. If you're not able to support better stop services

  • Yudanzu bapak do'eng (@Yudanzu) reported

    @Namecheap down ?

  • SporkMichael Michael Spork (@SporkMichael) reported

    @Namecheap i just have. will someone please help me. the problem has been going on since May 2021. now i have no email. so have no choice but to agitate to get a solution.

  • Qalstonedensity Kevlar Media (@Qalstonedensity) reported

    @Namecheap I am experiencing some technical problems with my website. Help please!

  • VelvetBarnes David K. Barnes (@VelvetBarnes) reported

    @TheGlastoThingy Out of interest, where is your domain name registered? Mine's at Namecheap - just trying to narrow down where the fault may lie!

  • christina_olii Christina Oliinyk (@christina_olii) reported

    @degencoinsol @Namecheap The server is up, we mitigated a minor DDoS which had caused the issue. Once again, we're really sorry for these inconveieces.

  • iamrildwanbello Rildwan.eth (@iamrildwanbello) reported

    A simplify explanation of what the governance token mean is like owning a part of Namecheap or Godaddy just for registering your domain name with them. This is the future we talk about in Decentralisation. You own a part of every venture you support.

  • oss_yogendra Yogendra Pratap (@oss_yogendra) reported

    @Namecheap It all looks totally a wrong business practice of your organisation. Which is really a big worry and bad experience for me

  • Qalstonedensity Kevlar Media (@Qalstonedensity) reported

    @Namecheap I have tried. I cannot login as I no longer remember my username and password and it's proving difficult to chat with support. Whatare my altwenatives?