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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (60%)
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Cloud Services (20%)
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Domains (20%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
City | Problem Type | Report Time |
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Hosting | ||
Hosting | ||
Hosting | ||
Cloud Services | ||
Domains | ||
Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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ReconScammers (@ReconScammers) reported
@Snipez_is_Karma @Namecheap This CDN is used to gather things from the site. But interestingly this service lets you make these exact sites which is how they did it.
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Kresi (@fcukfacts) reported
@Namecheap guys what has happened to your team? everyday getting your honest customer mad. your team is a disaster now ticket - OMJ-685-91931 one month now
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Nathaniel Chris (@supernatty_1) reported
@Namecheap You guys are actually the worst hosting platform…getting so many fraudulent emails and now all the website I host on your platform are hacked with no provision for malware removal service
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KingMaker$Enterprises (@KingMakerIQ) reported
@Budgetdog_ @jtc_01 I have GoDaddy but was considering moving to Namecheap. com But they really have no live customer service…I am not sure if I want to deal with that as I grow! Can someone please give me some guidance on this subject! Thank you
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Bonus Bucks (@RealBonusBucks) reported
@hodlnautdotcom @Namecheap Been with them for years. The chat support is great.
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Cryptoprenuer (@CryptoprenuerUK) reported
@JCyberSec_ @Namecheap To see them flip the script on the threat actors in the way and speed that they deal with the problem at present is refreshing to say the least Simply asking them to NUKE the domain does the job
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Cryptovoxels (@cryptovoxels) reported
Hey fam, is there anything we can do to get cryptovoxels dot sale taken down? We reported their phishing / fraud to @Namecheap but namecheap seem be like lol idk.
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Bonus Bucks (@RealBonusBucks) reported
@hodlnautdotcom @Namecheap oh wow. It’s like a replica of the real thing. Get it down ASAP.
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BOYRACER1523 (@BOYRACER1523) reported
@Namecheap i hate namecheap hosting now that your server firewalls are far to secure that i just go onto a website domain that’s on my web hosting and my up gets blocked just by trying to access the website I have tried talking to your support and haven’t gotten nowhere
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Ryan Ford (@TheRyanFord) reported
@Namecheap I appreciate the response but until Namecheap also has a calendar integration service this will be a no-go for me.
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Ryan Basden (@_rybaz) reported
@pmelson @Namecheap The bittersweetness of Namecheap shutting ransomware gangs down while also shutting my legitimate phishing exercise domains down...
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Ask (@clintofficialz) reported
@Namecheap what's happening, some sites on your server (shared hosting) are down.
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Emiliano Carlesi (@ecarlesi) reported
Possible threat on hxxps://acs03b[.]com/citi/support[.]php #namecheap
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Namecheap.com (@Namecheap) reported
@ecarlesi It seems that the reported website is neither registered nor hosted with Namecheap. Please address the matter with the corresponding service provider.
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Namecheap.com (@Namecheap) reported
@ecarlesi It seems that the reported website is neither registered nor hosted with Namecheap. Please address the matter with the corresponding service provider.
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John Fisayo (@johnfisayo67) reported
Affiliate Marketing is simply referring a good Product or service to someone else and getting a commission.. It's a business model... You need skills around it to make it work... If you're a website Designer, it's only right that you're an affiliate of Namecheap, GoDaddy etc.
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Igor Benić (@igorbenic) reported
What service are you using for your custom email domains? Since I want to have everything under the same domain for my new SaaS, what should I check? Is Google Workspace still the best? Or maybe Namecheap?
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ReconScammers (@ReconScammers) reported
@Snipez_is_Karma @Namecheap If you wanna sell your CBD OIL and fighting goat soap whatever they products they say are using their site then you can do it here. They say they support 3rd party CRMs, have plugin library and fully customized sites. Doesn't look like it processes payments. A site maker only.
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Karolox the God (@Karolox_theGod) reported
@Namecheap I haven't been attended to, I made a hosting payment...but my site still down, submitted ticket and no reply yet!...please what to do? #namecheap
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Namecheap.com (@Namecheap) reported
@PaleSkinnySwede @NetopiaEU HI! Please note that if Namecheap provides only registration services for the domain name in question, we cannot take down the content hosted by a third party. Thus, it is required to submit the DMCA complaint to the current hosting provider for the domain.
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MantraRay (@MantraRay2) reported
@VAMichaelaLaws Thank you for this info 😎👍 @Namecheap have contacted us very quickly to prioritize the ticket asking for the site to be taken down. We wouldn't have known how to deal with this without your info so 👏👏👏👍
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Taz Wake (@tazwake) reported
And to be fair to NameCheap, the ticket I opened is marked as High Priority, which always helps make the customer feel that something is being done to deal with it. Even if nothing happens.
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Bonus Bucks (@RealBonusBucks) reported
@hodlnautdotcom For about 2 years I stored a few of my private keys in the notes app on my imac. I had no idea that notes is/can be tied to a mail server. So my private keys were stored on some remote namecheap server for years when I thought they were on my local drive. Luckily never hacked.
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Emiliano Carlesi (@ecarlesi) reported
Possible threat on hxxps://utilisateur-help[.]com #phishing #namecheap
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Gérard Julien (@gerardjulien) reported
Apparently @namecheap only working service 24/7/365 is sales, because support, servers and abuse departments are useless
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Damilola! (@obiokeke_) reported
@cryptovoxels @Namecheap Hosting companies are letting the crypto space down big time.
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MkenyaDaima | Mamba (@mkenyamzii) reported
Hello @Namecheap kindly give me better customer support, i am not impressed by today's technical support
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David Gill (@DaveAGill) reported
Sometimes I can't help but open Namecheap... "just to see what's there". I can quit anytime I want tho. Promise.
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Thea van Diepen 🌳📚 (@theavandiepen) reported
@samraeduke …and they also offer email options, but you likely already have that with your web host Out of them all, I haven’t talked with NameCheap’s or Hover’s customer support, but I hear good things about dealing with Hover and I can vouch for Lyrical Host and Tiger Tech in that regard
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MantraRay (@MantraRay2) reported
@JoeAdhemar Even our album is on there Joe...******* thieving scammers...reported to Namecheap so hopefully the site gets taken down quickly with so many people reporting it....😡😡😡