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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (50%)
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E-mail (30%)
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Domains (20%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Chinchvad | Hosting | |
Hamburg | ||
London | Hosting | |
San José | Hosting | |
El Sobrante | ||
Stoke-on-Trent | Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew McGuinness
(@AndrewDMcG) reported
@onerinas @OtroWebmaster @_ilango Namecheap were describing the problem from their point of view. Everyone else was also experiencing connectivity issues with the .club registry. Because it was down.
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Boss Of Digital
(@tunmiseogunniy) reported
@CountryFriedROK I recommend @Namecheap 5 star to their support service Give it a shot
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The Preppers Network
(@preppers_net) reported
@Namecheap Tried that. Your "support" team just send me around in circles. I've been with you for years & never had a problem. Now your system has just turned to complete & utter shite. So I am now registering domain names elsewhere & cancelling my WP sites.
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Tadeusz Szewczyk (Tad Chef)
(@onreact) reported
@Namecheap Yeah, no problem. Just trying to help. I've been with Namecheap fora year. I still care.
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Victor Caballero
(@victorcab) reported
@Namecheap Over the past 24 hours there have been several outages on my hosting account/server. What is going on? Ticket ID: BDR-296-68390 Service is really becoming very unreliable.
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Like.a.Cactoos
(@C4ct00s) reported
@Namecheap Yeah, i talked more than an hour with Andrii, pretty cool guy with lots of patience. The problem is supersonic CDN is really, really, really bad. I noticed more redirections than needed, and made my dashboard unaccessible, stop selling that ****. Please.
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aws abbas
(@blogatclub) reported
All #Domains ending in .club connected in #Namecheap are down now Namecheap explained on its official website that there is a malfunction and they are working to fix it related to the main source #dns provider, and they said we will inform you as soon as Read more in the comments
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Mohammed S. Al Sahaf
(@MohammedSahaf) reported
@Namecheap That tweet wasn't targeting namecheap per se. You just happen to be where I faced it last. hCaptcha has been painful experience on the Internet overall. And no, incognito didn't help. It works fine on Chrome, and that is bad. Websites shouldn't only target Chrome.
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The International Trade Council
(@IntTradeCouncil) reported
NAMECHEAP @Namecheap has failed to fix the email issue for International Trade Council so all emails sent to @tradecouncil.org are still down for many days. Namecheap no response to latest ticket for over an hour. Namecheap live chat useless.
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Delvy Eleiber
(@DelvyG) reported
@Namecheap Down, like the pages after @namechap deletes them for no reason. Without caring about anything and without providing efficient means of communication.
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Vir7uaL Gameplays
(@Vir7uaLGameplay) reported
@Namecheap @LeCoupa @DanielF_dev This really sucks, I'm losing money every second because of this. Even worse I'm losing credibility for my users! Today is CDN issue 2 weeks ago was something else and 3 weeks ago another thing...I really like NameCheap but if this continues I might leave for good.
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Michael Paton
(@OmniGoku) reported
@RuneLiteClient @Namecheap imagine if someone asked them to take down the runescape official sites and they actually did it,
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Bren
(@Colon0h) reported
@RuneLiteClient @Namecheap damn i'd actually fall for these
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rinas
(@onerinas) reported
@AndrewDMcG @OtroWebmaster @_ilango true. my mistake in saying its namecheap issue :(
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The International Trade Council
(@IntTradeCouncil) reported
@Namecheap @tradecouncil "In order to avoid any confusion, we are closing this ticket. You have already got an opened ticket concerning this issue which is being taken care of: ticket ID SOX-179-36002" WE CANNOT GET EMAILS TO THAT TICKET. It's on a domain which is bouncing emails due to your filter!
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Jovan Cicmil · The Unstoppable Freelancer
(@CicmilJovan) reported
3. Good luck getting support. When I have a problem with a VPS or dedicated server (say, on Namecheap) I'm on live chat with support within minutes. When I have a problem with AWS, I slowly begin to hang a noose from my living room chandelier.
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DanielF
(@DanielF_dev) reported
@Namecheap All my domains with the club TLD are down, while everything else works just normal. Are there any known issues?
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The International Trade Council
(@IntTradeCouncil) reported
@Namecheap @tradecouncil YOU ARE WRONG. The ticket was NEVER updated by namecheap. PROBLEM: We cannot lodge a ticket for the domain issue, without first logging in. We cannot log in because of the domain issue. SOLUTION: Fix the email filter then we can log in and verify the account.
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Delvy Eleiber
(@DelvyG) reported
@Namecheap There are already about 20 people with problems with namecheap, and I will be organizing a WhatsApp or Telegram group, for all those affected like me. In my case they have made me lose miles of dollars because they canceled my account with dozens of domains, Not recommended.
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David Morales | Somoswebmasters.com
(@OtroWebmaster) reported
@onerinas @_ilango It wasn't Namecheap's problem, lie. It was the registrar's problem directly.
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Topher.Li
(@Hi5thisAzn) reported
@Namecheap is there something going on internally at your organization? my company has been locked out of our account and our website has been down since Sunday. No replies from the risk management team. How long does it take to fix a domain issue?
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Like.a.Cactoos
(@C4ct00s) reported
@Namecheap your #SuperSonicCDN is utter ****. Kill that thing, broke my site, made impossible to access, and took a lot of time to troubleshot. The only solution was to eliminate the service. Also #EasyWP is really bad and expensive, shared hosting is way better.
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Delvy Eleiber
(@DelvyG) reported
@MNaveedTahir9 @Namecheap @Namecheap is cheap, but bad in services and attention. They arbitrarily delete accounts, and there is no way to continuously communicate with them. The only answer is that you open tickets that never respond or do not solve anything.
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The Fuchs
(@oyeleye731) reported
@asemota Namecheap website was down sometime last week.
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James Cunningham
(@glasscake) reported
@ockeroid I just use GitHub pages but it doesn't support PHP. That said you can find a lot of cheap hosting alternatives and hook it up to your namecheap domain.
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༒
(@ada_l0) reported
@Namecheap How can I cancel a domain and get a refund?
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The Preppers Network
(@preppers_net) reported
@Namecheap YOUR system is down too @NamecheapCEO it wont send verification codes to the registered email address. 5 days now I haven't been able to access my SKREAMWORK account !!
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Julien Le Coupanec
(@LeCoupa) reported
@DanielF_dev @Namecheap yes all down
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Tom
(@tomndean) reported
@Namecheap I have far too many ideas but not enough time, it’s always a super easy checkout process to buy a domain for an idea I’ll never finish - it’s not you, it’s me
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ℰMPℛℰЅЅ The Enchantress 👑 ✈️
(@EmpressKatana) reported
Of course I send out messages/emails to join my fanclub with my .club domain and it’s having issues. 😒 At least namecheap is updating frequently on the issue.