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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (38%)
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Hosting (38%)
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E-mail (13%)
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Web Tools (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Chester |
Hosting | |
 Porsgrunn |
||
 Magdalena Contreras |
Web Tools | |
 Occhiobello |
Cloud Services | |
| Tracy |
Cloud Services | |
 Cartagena |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Varun Chandak
(@varunvchandak) reported
@Namecheap I have always been in touch with live support hence no ticket id. They help me very effectively but the issue is why its happening so frequently. Our work stops due to this.
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Prateek (Fydnow Domains)
(@fydnow) reported
@thatnsun @BlockBuddy01 @TLD_Owner Can you help me this my first experience with handshake domain. I purchase a .elite domain from namecheap, can you resell this domain?
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Olawale Isaac Odejide
(@iambrainland) reported
@BrandAlready @Namecheap One of the poor experience I also had was when I tried extending renewal to one of my names that was already registered with them since last year. I couldn’t get it done, it also came up with this 💬 icon and I was forced to transfer the domain out. Imagine if its about to expire
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Varun Chandak
(@varunvchandak) reported
@Namecheap Unhappy with the service. After every few days I need to connect with the support to get my IP whitelisted. I dont know why its happening every week or 10 days?
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Antonio Locandro
(@antoniolocandro) reported
@Y2kStack true, but in my experience support at least from @Namecheap has been great for stuff like this. I just installed mine last Monday
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Nall White
(@theNallWhite) reported
@Namecheap The issue is with FreeIPA, 389 directory server had no issue with the cert.
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Mikhail Kasimov
(@500mk500) reported
@TeamDreier @openathens @Namecheap + login.openathens[.]net.libmi[.]me
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Varun Chandak
(@varunvchandak) reported
@Namecheap Please look into this. This creates problems for us while working.
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Nall White
(@theNallWhite) reported
@Namecheap Sorry just wanted to say my issue is resolved
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RufflySpawned
(@RufflySpawned) reported
Quite disappointed with the significant delays and lost emails I've had since using @Namecheap's email forwarding service. Looks like corners cut and a degraded and inconsistent service offered. They seem to ignore customer tickets about this too. Best avoided. :(
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Neeraj Verma
(@catchdeleted) reported
Namecheap renewal for a Dot Com is 14.7 USD !! Time to move the portfolio to a domain investor-friendly registrar. Any suggestions ? @Namecheap #Sucks
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CynthiaLabs
(@CynthiaAI_) reported
@Namecheap 😳H-help? On the more serious side tho... we talked for long enough that I actually got a response from your support team and the ticket is resolved. amazing. Now uh.... what should I pay my secret-agent cat? You seem to have experience with that
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El Dragonista
(@frank42) reported
@Namecheap Have a look at the error message in my already provided screenshot and you get an idea of the problem and how to fix it, without consuming even more of my spare time.
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cssko
(@_cssko) reported
@Boringstein Shout out namecheap, for now you could set up a redirect to the archived site but I'll take a look in the morning since I'm in bed and pinned down by cats
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Freddy
(@Freddy69173971) reported
Now @Namecheap claims the reason for their incredibly poor response time is: "Please note that every time you send us a message your ticket goes to the end of the queue, this is how the support system works." Wow, what a brilliant system.
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Yosvanis Ramos
(@afatbeardedman) reported
@DThompsonDev Currently I'm thinking on creating a site like the one that you're talking about, but the biggest problem with me is my location, that being said I think that @Namecheap or @Netlify offer good solutions. Also a question, did u recommend github pages for doing this?
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Gizmo
(@TeamDreier) reported
@Namecheap @openathens @Namecheap seen from past attacks from the SL group(s) the url will be something like /login.openathens.net.libip.me/auth/edu-dns The edu-dns is the tricky part because the SL can target all OpenAthens customers that way with spear phishing mails against the customers.
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Freddy
(@Freddy69173971) reported
@Namecheap support is really bad. I didn't know until I needed them. I have been locked out of my domains since early April. Despite having been a customer for nearly 20 years, the staff at @Namecheap couldn't care less.
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Freddy
(@Freddy69173971) reported
try to login and let us know the results. ---- This message makes absolutely no sense. I have gone through so much hassle with @Namecheap to reset my phone number and email address, including sending pics of myself with my ID, yet still all get from them is a
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Jose Prakash
(@joseter) reported
@Namecheap suggested me to get manual approval from support before I could handreg a #Crypto based domain, because they thought it could contain abusive phrase(s). Although I kindof understood what could have triggered this, it was in reality no way abusing anything. Weird! 🥴
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Mommy Madeline, PhD 🍼🧷🧸👶🏻👶🏼👶🏽👶🏾👶🏿
(@ABDLMOMMY) reported
@Namecheap @dalgato I emailed you the DMCA complaint that my intellectual property attorney created. He said, by law, you have to take down all plagiarized content on that website you host, after receiving my email. According to ReadNotify, you read it. I see the site is still up.
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Jose Prakash
(@joseter) reported
@Namecheap Good that namecheap has such protections. But chat support was not able to give clarity why I cannot register. Ended up registering it with DD.
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Gizmo
(@TeamDreier) reported
@Namecheap @openathens @Namecheap the SL group tries again. Please take down the New domain /libsu.me
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Phrases.for.Sale 🗹
(@NamesOfLondon) reported
@Hey__tx @Namecheap @coinbase I also suspect the vast majority of their users are "normies" who have never heard of handshake My guess is the reported sales by Richard of 10K was significantly inflating the truth - otherwise he wouldn't be so keen to drive us out of business ... and he's trying VERY hard
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Sten Lillieström
(@BrandAlready) reported
@Namecheap @iambrainland Examplifying stuff helps understanding. You can examplify without revealing details about specific cases. It boils down to if you want to help customers understand your policy or to get hammered with it seemingly without reason.
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Olawale Isaac Odejide
(@iambrainland) reported
@BrandAlready @Namecheap They need to be clear about the said policy and help end users understand better.
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Freddy
(@Freddy69173971) reported
@Namecheap Absolute worst customer service. I have been trying to regain access to my account with this awful company for almost two months. Unbelievable incompetence, non-responsive, useless staff. When they finally do respond, it's like they are talking to someone else,
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Namecheap.com
(@Namecheap) reported
@ToxicJ73978315 @cPanel Please be advised that Namecheap is not providing hosting services for the reported domains. Hence we have no ability to oversee the data transmitted through them. It would be helpful to contact the hosting providers of the domains in question in order to resolve the issue.
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John Glavin
(@TNJohnGlavin) reported
@Namecheap @NamecheapCEO I just sent a message to support. The ticket # given is ggw 891-65829
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Sten Lillieström
(@BrandAlready) reported
@Namecheap @iambrainland We are talking very fuzzy stuff here. Do you have the means to decipher what is "illegal", "activity" and "issue"? Can I have a made up example?