Is Namecheap down?

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

 Some problems detected at Namecheap

Namecheap problems in the last 24 hours

Namecheap Outage Chart

April 18: Problems at Namecheap

Namecheap is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Domains (50.00%)
  • E-mail (25.00%)
  • Web Tools (25.00%)

Namecheap Outage Map

The most recent outage reports and issues originated from:

Namecheap Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:
  • itisLELAND Leland #GetLelandToUSA2019 (@itisLELAND) reported

    Somehow Namecheap has issues redirecting to the page I want, so I’ve changed it to the original link for now. This is rather frustrating 😂

  • T_Graylock Travis Yeargan (@T_Graylock) reported

    @sS55752750 @Namecheap @GoDaddy is just as bad!

  • Michikraut Michael (@Michikraut) reported

    @Can32360835 @Namecheap Not really just want to give them a bad reputation because their ads annoy me

  • theyengub Brandon (@theyengub) reported

    @Namecheap Private email is down. :(

  • KevinHoffman Kevin Hoffman (@KevinHoffman) reported

    So apparently you're screwed if @Namecheap 's 2FA stops working. My OTP codes aren't working, and you can't contact support until you log in. Brilliant.

  • jay_zeke Zeke Polaris (@jay_zeke) reported

    @Namecheap We already used this but you guys keep saying nothing is wrong. But you guys obviously never looked. And this isn't just me that is talking, it is everyone that actually bought your service. You should be helping them.... Check your Facebook page you scammers.

  • czaebin JFB! Leeteuk (@czaebin) reported

    2019-04-16T18:14:03.000ZOk Namecheap I have a major problem and even though I have raised a ticket to have it fixed it is now 4 days later and nothing and our website is inaccessible - UNACCEPTABLE!

  • carlyeinfeld Carly Einfeld (@carlyeinfeld) reported

    Ok @Namecheap I have a major problem and even though I have raised a ticket to have it fixed it is now 4 days later and nothing and our website is inaccessible - UNACCEPTABLE!

  • rajathdm Rajath DM 😎 (@rajathdm) reported

    @Namecheap I have responded to the email. I'm going to use email/twitter only from now on coz your chat support has become extremely slow. You have to compensate for the delays I'm going through and the time wasted in fixing little things.

  • vaniovani Vani Ongaya (@vaniovani) reported

    @locturian @Namecheap @NameCheap support can be frustrating. And way too many transfers from one agent to another doesn't help.

  • WindosNZ Josh (Windos) King (@WindosNZ) reported

    @alistek @ThePoShWolf @Namecheap @Cloudflare Just waiting on them picking up support for .dev and country domains...

  • WindosNZ Josh (Windos) King (@WindosNZ) reported

    @ThePoShWolf @Namecheap Just waiting on them picking up support for .dev and country domains...

  • ThePoShWolf Anthony Howell (@ThePoShWolf) reported

    @alistek @Namecheap @Cloudflare Oh, that's not so bad. Buying a domain elsewhere is usually cheap for the first year!

  • alistek Adam Listek (@alistek) reported

    @ThePoShWolf @Namecheap Yep, I've taken to start transferring domains over to @Cloudflare Registrar. Generally cheaper and one-click DNSSEC. Doesn't support all TLD's yet but getting there.

  • rupeshpesh Rupesh (@rupeshpesh) reported

    @RadixRegistry @Namecheap Coincidentally your abuse email team resolved the issue 5 minutes after your reply. I didn’t receive a reply from your ‘unsuspension’ team, but you may close that ticket as well.

  • RbxBelzebass Belzebass🌻 (@RbxBelzebass) reported

    @DebraG0769 @JustSeanC @KreekCraft @Evanbear1Twitch @TheKasodus Yes. Shooting an email to namecheap will likely take it down (The use of the website likely is against their TOS)

  • jurassicsnarks hayley 🦕 (@jurassicsnarks) reported

    @Namecheap hey I can't log into my account anymore since my phone number linked to the count changed and there is no way for me to get into my account to change it and I can't use the live chat support without logging in

  • TheJKThompson J.K Thompson (@TheJKThompson) reported

    Hello @GoDaddy I would like to transfer any godaddy names i have left to @Namecheap who now offer free whoisguard for life unlike you they dont charge people for their internet privacy. They also have better customer service and are cheaper. Please DM me to arrange this. Thanks

  • TheJKThompson J.K Thompson (@TheJKThompson) reported

    Hello @GoDaddy I woud like to transfer any godaddy names i have left to @Namecheap who now offer free whoisguard for life unlike you they dont charge people for their internet privacy. They also have better customer service and are cheaper. Please DM me to arrange this. Thanks

  • TheJKThompson J.K Thompson (@TheJKThompson) reported

    Hello @GoDaddy I woud like to transfer any godaddy names i have left to @Namecheap who now offer free whoisguard for life unlike you. They also have better customer service and are cheaper. Please DM me to arrange this. Thanks

  • WhiteHatScum WhiteHatScum, sends love and positivity (@WhiteHatScum) reported

    @WellsFargo #banking #phishing detected @Bank_Security ! Already mailed abuse of @Namecheap and it is already considered as malicious by Google Safebrowsing. Hope it will be down soon! hxxps://www.offer.secureonlinebanking.us/  IP: 198.54.114.222

  • WhiteHatScum WhiteHatScum, sends love and positivity (@WhiteHatScum) reported

    @BankofAmerica #phishing detected @Bank_Security ! Domain by @101hosting , network hosted by @Namecheap . Already mailed abuse and Google Safebrowsing classifies it as malicious already. IP: 199.188.204.148 hxxp://uxlezrafhvcuailr.net

  • rupeshpesh Rupesh (@rupeshpesh) reported

    @RadixRegistry you suspended a domain I bought that was showing the @Namecheap parking page. I submitted a “unsuspension” request 3 days ago - no response. Help!!

  • drateberry Drate Berry (@drateberry) reported

    @Namecheap Saw the email and understand the answers to my major problems. I’m still confused why the chat agent needed 10+ minutes to confirm my security PIN and username. I also had to login to my account on a mobile browser to get that while having chat open in the app. Horrible UX

  • drateberry Drate Berry (@drateberry) reported

    I’ve never had a problem with @Namecheap for the 7+ years I’ve used them for domain registrations until today, the first time I’ve needed to contact support. No phone support, a buggy app, and lackluster live chat. Glad I’ve started the process of moving all of my domains.

  • dalehenrygeist Dale Henry Geist (@dalehenrygeist) reported

    @Namecheap , I’m a customer, too, but you’ll lose my business if you don’t fix this fast!

  • hbtalk hb (@hbtalk) reported

    Can't get 2-step verification code from @Namecheap, have to ask for help, I gave all detail of my old orders and informations that prove that the account is mine, and there're no domains or services on that account now, I need to login and register a domain.

  • LordAnubis16 Lord Anubis (@LordAnubis16) reported

    @Namecheap That wasn't my point. I'm saying that I've found at least two packages where Plesk is provided free where as you guys charge an extra $10 per month. Also if the server were to fail due to hardware, you would charge per hour to fix it unlike other companies.

  • LordAnubis16 Lord Anubis (@LordAnubis16) reported

    @Namecheap Already looked through what you have available but in adding everything up your packages still work out more expensive than other companies and tbh I've read all sorts of bad comments and complaints about VPS not working correctly etc...

  • LordAnubis16 Lord Anubis (@LordAnubis16) reported

    Had nothing but constant issues with @Namecheap this past year. SSH/Terminal access constantly going down, sites sometimes being down because of some server issue. The problems never get fixed either! Thinking of leaving once the end of contract comes.

  • TheDavidJohnson David G. Johnson (@TheDavidJohnson) reported

    @Namecheap And I just got a boilerplate response to the ticket with instructions about how to renew my domain name, which I don't need. I'm not confident anyone is looking into the underlying issue. I won't keep bugging you about this. It was really just a courtesy.

  • TheDavidJohnson David G. Johnson (@TheDavidJohnson) reported

    @Namecheap I'll be able to reactivate my domain without any trouble. I just wanted to make sure you had a heads-up so you'd be able to reduce friction for other customers moving forward. I replied to the problematic email which apparently started a ticket about the issue.

  • Jarsen Jason Larsen (@Jarsen) reported

    @Namecheap hi, I have a new phone number and can no longer receive 2FA codes at my old phone so I cannot log in. I'm trying to access live chat support but it is redirecting me to log in.

  • duncanmacgregor Duncan M. MacGregor (@duncanmacgregor) reported

    @Namecheap hey guys, your authorisation SMS code never works first time. Always need to try twice, always works on the second code sent. Always copy/paste so know its 100% correct.

  • GTIfan Brandon Christiansen (@GTIfan) reported

    @CarGuyDad namecheap is where I buy most my domains, have used hostgator in the past with no real issues.

  • basoil Bartobas (@basoil) reported

    @clint_network @Namecheap @rogerkver no no you deposit 1 btc on tenx, that remains 1 btc to spend. Then the transactions are within 1% (over or under) the coinbase rate. Officially 0% but the average was around 0.2% something like that. But then, tenx is an awful company you should stay away from them ;)

  • iamrajeshjena Rajesh K. Jena🇮🇳 (@iamrajeshjena) reported

    @Namecheap , I am not going to ever buy any domain from you. It sucks. Without any issues, domains are getting barred from universal registry. And at the time of complaining, you r acting like an amateur in the fìeld. #namecheapsucks

  • masuga Ryan Masuga (@masuga) reported

    @Namecheap Two weeks later, and I still can’t see a domain list. This is sort of a problem.

  • clint_network Clint.Network 💡 (@clint_network) reported

    The problem in the cryptos ecosystem are the fees, everybody take fees for anything, you need to pay 30$ for @Namecheap and in fact you need to send +35 EUR

  • SirCujo Matt (@SirCujo) reported

    @namecheap Thanks for suspending my clients site without warning because you suddenly decided the WHOIS details were unverified. Spending an hour on support chat was not how I wanted to spend my evening. :/

  • jcksie Jacek Sieka (@jcksie) reported

    @bitfalls @Namecheap oh, cool, missed that - it's not listed in their currency drop-down :/

  • mrcoven94 coven (@mrcoven94) reported

    @TatianaTMac +1 for namecheap! Customer service has always been awesome, and I haven’t had really any problems with any configurations

  • maryojob Mary Job (@maryojob) reported

    @ChrisWiegman I so want to apologize on @Namecheap's behalf. Never had any major issues with them. If I could, I would even buy my country domain extensions from them.

  • ChrisWiegman Chris Wiegman (@ChrisWiegman) reported

    @redcrew I'm really worried about support. Namecheap was great... until the day I needed help with a domain. I wound up losing that domain completely

  • davidjendreizak David Jendreizak (@davidjendreizak) reported

    @Namecheap @maker_us It's still loading very slow.

  • DoReactNow Amit Srivastav (@DoReactNow) reported

    @Namecheap I wish it could be that easy. I spoke to 3 different people and nobody could help me!!

  • Hypd09 DrownedOne (@Hypd09) reported

    @GoDaddy @GoDaddyHelp My VPN has some configuration issue and no emails are going in or out. I have CPanel Support they asked me to contact you. I am not interested in calling and waiting 30 minutes. I'd rather move to @Namecheap who do shit over tickets.

  • LegalHustleMan Stitch (@LegalHustleMan) reported

    Not namecheap though. **** namecheap

  • tellgrid Tellgrid (@tellgrid) reported

    @Authy @AuthyHelp Hoping to see logo support for @FastMail and @Namecheap sometime 😀

  • terri2kool Terri K 🇧🇲 (@terri2kool) reported

    @Namecheap Indeed they did! I’m all sorted out now. Well at least my 2FA is turned off until I sign in again to turn it back on 🙏🏽

  • terri2kool Terri K 🇧🇲 (@terri2kool) reported

    @Namecheap support is REAL lit! 💯

  • terri2kool Terri K 🇧🇲 (@terri2kool) reported

    @Namecheap I can’t login to my account currently because the number on my account for 2-step authentication I no longer have access to. I can try the incognito option and see what happens

  • terri2kool Terri K 🇧🇲 (@terri2kool) reported

    @Namecheap Worked like a gem from my phone! I don’t think I’ve ever access the site on my phone so that definitely narrows it down to the cache issue.

  • doyeocni Deicy (@doyeocni) reported

    Namecheap 2fa device broke and there appears to be no way to reset it. Live chat is also broken. Help.

  • leaanthonycymru Lea Anthony (@leaanthonycymru) reported

    @Namecheap 2fa device broke and there appears to be no way to reset it. Live chat is also broken. Help.

  • maker_us Source Maker (@maker_us) reported

    @SammyGuichelaar @Namecheap Same here in Germany, loading is very slow, multiple reloads required, caches cleared, multiple computers, also over mobile.

  • narrowtux Moritz Schmale (@narrowtux) reported

    @Namecheap @Telekom_hilft maybe you’re responsible too, this slow load definitely coincides with other unrelated sites loading super slow.

  • narrowtux Moritz Schmale (@narrowtux) reported

    @Namecheap Tested in different browser though and sure enough it still loads super slow

  • HauntedThemes Haunted Themes (@HauntedThemes) reported

    @CodeBeasty @CodeBeasty Apologize for the issue. The issue is fixed now. Apparently after we updated Registrant Contacts in @Namecheap the DNS changed for some reason. Their support was helpful and they fixed the issue.

  • varunkrish Varun Krishnan (@varunkrish) reported

    @ItsMeShrivaas @Namecheap Nope never tried