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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (60%)
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Cloud Services (20%)
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Domains (20%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin R. Whitley
(@kevinrwhitley) reported
Yo @Cloudflare - I'd love it if you folks would support more TLDs! Would def prefer to register all my domains with you (at your cheaper rates), rather than having them split between @Namecheap, @101domain, and your platform. They all end up under your umbrella for DNS anyway!
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Jet Black Box
(@jet_black_box) reported
HEY @Namecheap I was just trying to buy a domain name that started out at $4.98, then I searched a bit & came back a minute later and you jacked it up to like $168, searched it again a minute later and it was $325. THAT IS SCUZZY and I will never purchase another domain from you.
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Namecheap.com
(@Namecheap) reported
@HnsPremium Currently, we don't have any plans about unifying Namecheap and Namebase support
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Advanced Persistent Slava Ukraini
(@http_error_418) reported
Hi @namecheap we'd like to know why in the age of @letsencrypt and good quality APIs for freely renewing SSL certificates, you still make me renew manually. I've reserved a day in my calendar before my subscription renewal to migrate to another service if you don't want to.
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Doron Vermaat
(@doronvermaat) reported
from
Groningen, Provincie Groningen
@craftnames @Namecheap Yup. And when contacting support they often tell you it's supposed that way and it takes a second line support to get the renewal.
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RootZone/
(@DomainsFlx) reported
@Namecheap @NBdomains He tagged both companies in the tweet. Namecheap is the only one who responds. That is an example of the problem with @NamebaseHQ .
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Compounded Finance
(@CompoundedToken) reported
@Namecheap Are you guys going to resolve our issue or atleast let us back our stuff up.
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Compounded Finance
(@CompoundedToken) reported
@Namecheap @1c4m3by What sort of abusive activity. Your team has replied back to us and is not helping us out. Can you please get them to re review this issue. What sort of activities are you guys on about? This is becoming ridiculous and I will have to share this experience across all platforms
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NBregistry
(@NBregistry) reported
The domain god.damn was just registered on Namecheap.
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Slade Rice Watkins
(@sladewatkins) reported
@Namecheap NC — I plea to you to answer your emails so we can handle this in a safe manner! If poking you on a public stage is the way to get a response on something that’s _clearly urgent_ that sucks. (I’ve been your customer for almost a year now, for God’s sake!)
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The Socialism Wanter
(@dj_big_fan) reported
@wonderingwest Namecheap is pretty good. It's a lot of "no ethical consumption under capitalism" in the infrastructure game. But nothing egregious about them (that I know of/nothing comes up on a cursory search). Also good pricing, support, and tools.
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Andrew Peacock
(@_andypeacock) reported
@Namecheap No, it's not a problem caused by you. Just me not paying attention when I registered the domains.
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Matthew Bloch
(@matthewbloch) reported
Mum calls to say she's given her password to a phishing site. I open it, start pushing 100s of junk logins at it. Also wrote an email to @Namecheap's abuse desk, assuming it will be a black hole. The site is down within *15 minutes* 👏🏻
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Blockchain Solutions🤝
(@AlessioCrypto) reported
@dnamesclub @Namecheap Update: our two hot wallets with sync issues are now back online and working through the backlog of transactions. Thank you @nod3ch (!!!). We will begin a full audit on all affected auctions and transactions and automatically issue refunds once complete.
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Ashley Cox
(@ashleycox2) reported
Used @namecheap for years and have never known a company with such useless, incompetent and ignorant customer support. Great prices but don’t expect help should you require it, and don’t bother sending website feedback when things are broken because they don’t give a ****.
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Developers Swearing
(@gitlost) reported
namecheap ****** sucks, gotta use serj-tubin.com
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Compounded Finance
(@CompoundedToken) reported
@Optimus_Dawg @Namecheap you need to fix this asap!
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Sune Gabelgård
(@paranoiapusher) reported
@Namecheap Looks nuked to me, thanks for the support
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Iftekhar Ahmed
(@iftiseo) reported
@Namecheap Is there no system of a proper follow up on your support email? I really wish I could show the mail and the responses to the public over here.
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Martin Ⓜ datalayer.blockchain
(@econexpert) reported
@isdownapp Looks like outage still going on @Namecheap
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Rahul Sardar
(@YourCrushRahul) reported
@Namecheap I'm trying to migrate to godaddy s server but because of slow speed of namecheap server i can't migrate even fi i try to download and migrate manually download speed is only under 100kb from namecheap server it's very bad server
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🅼🆁. 🆅
(@ChaosMagickSite) reported
@GoDaddy @Namecheap GD "customer support" is there for one reason and one reason only... the hard upsell. How do I know? I worked there for almost 3 years. All that company cares about is making more money and offering less service.
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Async (Gymbro Arc)
(@0xAsync) reported
@functi0nZer0 omw to register every variation of functi0nZer0 and Laurence E. Day on Namecheap, ENS and any other name service
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Princewill Chuka
(@PrincewiIIChuka) reported
Happy customer service week @Namecheap, @vbankng and @UBAGroup
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HNS Premium Domains 🤝
(@HnsPremium) reported
@Namecheap @AlessioCrypto When unified support between Namecheap and Namebase ?
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Will⚡️
(@talkswill) reported
@Namecheap I’ve got 1 day to ‘Verify Contacts’ on a domain I purchased from your marketplace, but the verify contacts aren’t delivering to email address’. Can you support with this please?
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Whiskey Scambaiter
(@WScambaiter) reported
@Namecheap Make that 6, just took down another one.
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Domain Hunt
(@hunt_domain) reported
Wats going on with @Namecheap service i m facing issue from past 15 days stil dint get invoice for the domain i won... u people are good at giving reasons without updates ticket got cancelled how is dat possible @NamecheapCEO
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Andy Wood
(@Andynwood79) reported
@sarajwallen probably namecheap, the ui is a bit clunky but I think it's a clunky business generally. Prices are good, probably lowest I've seen and their customer service is very good.
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Sire Potenci
(@SirePotenci) reported
@Namecheap Do you guys have a phone number? We have a spoofing fraud attack against us and the domain similar to ours is registered with you!! PLEASE HELP!!