Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• Terri (@soulmeaning) reported 2 minutes ago

  @branislavdudas @Namecheap OMG that's terrible! How did that happen? Did someone steal your credit card?

• Emiliano Carlesi (@ecarlesi) reported 7 minutes ago

  Threat on hxxps://check-myrecipients-home[.]com/Login[.]php #phishing #bancosantander #namecheap

• Gigashib (@gigashib) reported 8 minutes ago

  @Namecheap Thank you for the quick reply @Namecheap :) we’ve opened 2 support tickets! Do you have a live chat section? Whenever clicking on live chat, the only option is to file a support ticket

• Damilola Oluwatunmise (@damitunmise) reported 12 minutes ago

  @Namecheap live chat is not working or is it just me. Plus no one is answering tickets use to love @Namecheap for it’s great attention to customers but what is going on now please

• Micah Erumaka (@MicahErumaka) reported 13 minutes ago

  @Namecheap Hello namecheap my website has been down for the past fewdays and your support team has not been responding. This is not the namecheap i used to know... please i am loosing customers

• Marc Victor (@Marc_Victor_com) reported 15 minutes ago

  @NamecheapCEO @Namecheap, can you please get US-based or North American customer support?

• Namecheap.com (@Namecheap) reported 15 minutes ago

  @drb_ra Hello, it seems the domain name reported is neither registered nor hosted with us. Could you please specify why the issue was addressed to Namecheap?

• מותק בלי עותק (@Motechno69) reported 21 minutes ago

  @Namecheap No problem, but keep in mind that my aunt already fell for that ****

• Gigashib (@gigashib) reported 22 minutes ago

  We are aware that our website is currently down. We’ve been working since last night to resolve & the SSL has been confirmed & secured, but for some reason the changes are bouncing off @Namecheap’s hosting and the most recent has been pending for over 24 hrs @Namecheap pls fix

• Gigashib (@gigashib) reported 26 minutes ago

  @Namecheap We tried that earlier but didn’t get through to anyone - it loaded for ~15 min then we just filed another support ticket. I’ll try again now & let you know if we have some more luck this time!

• DedSec (@D3dS3cOfficial) reported 28 minutes ago

  @Namecheap your ticket system sucks. we dont have a corresponding ticket in our list

• Jackie Dana (@jadana17) reported 28 minutes ago

  @ECMcLaughlin @bluehost Transfer your domain to @Namecheap. I work for them and I promise you they would never do that.

• Emiliano Carlesi (@ecarlesi) reported 30 minutes ago

  Threat on hxxp://online365-support[.]com/ #phishing #bankofireland #namecheap

• Karsten Gresch (@gresch) reported 31 minutes ago

  @Namecheap Thanks. The problem b.t.w. is still not solved. Your each-time-new-post-ticket moved-to-queue-end doesn't seem very efficient to me: does that mean, whenever I reply to questions from your support engineers, I need to wait more? Sounds more than absurd to me.

• C2IntelFeedsBot (@drb_ra) reported 37 minutes ago

  @Namecheap It does seem down now but that was collected in the last hour or so from the 45.x IP mentioned.

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