Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hangzhou, Zhejiang Sheng 1
Pereira, Departamento de Risaralda 1
San José, Provincia de San José 1
Brisbane, QLD 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • mdmck10 mdmck10 (@mdmck10) reported

    @Namecheap Discord phishing site at hxxps://disordapp[.]gift/login, please suspend

  • InformarEs InformarEs (@InformarEs) reported

    @Namecheap It is undoubtedly the worst hosting that exists. Bad service, lousy attention, they commit arbitrariness and ignore you. There is no way to communicate with them by phone, and by ticket or chat they do not solve anything.

  • ada_l0 ༒ (@ada_l0) reported

    @Namecheap How can I cancel a domain and get a refund?

  • onerinas rinas (@onerinas) reported

    @AndrewDMcG @OtroWebmaster @_ilango true. my mistake in saying its namecheap issue :(

  • OmniGoku Michael Paton (@OmniGoku) reported

    @RuneLiteClient @Namecheap imagine if someone asked them to take down the runescape official sites and they actually did it,

  • IntTradeCouncil The International Trade Council (@IntTradeCouncil) reported

    @Namecheap @tradecouncil YOU ARE WRONG. The ticket was NEVER updated by namecheap. PROBLEM: We cannot lodge a ticket for the domain issue, without first logging in. We cannot log in because of the domain issue. SOLUTION: Fix the email filter then we can log in and verify the account.

  • LeCoupa Julien Le Coupanec (@LeCoupa) reported

    @DanielF_dev @Namecheap yes all down

  • IntTradeCouncil The International Trade Council (@IntTradeCouncil) reported

    NAMECHEAP @Namecheap has failed to fix the email issue for International Trade Council so all emails sent to @tradecouncil.org are still down for many days. Namecheap no response to latest ticket for over an hour. Namecheap live chat useless.

  • IntTradeCouncil The International Trade Council (@IntTradeCouncil) reported

    @Namecheap @tradecouncil "In order to avoid any confusion, we are closing this ticket. You have already got an opened ticket concerning this issue which is being taken care of: ticket ID SOX-179-36002" WE CANNOT GET EMAILS TO THAT TICKET. It's on a domain which is bouncing emails due to your filter!

  • preppers_net The Preppers Network (@preppers_net) reported

    @Namecheap Tried that. Your "support" team just send me around in circles. I've been with you for years & never had a problem. Now your system has just turned to complete & utter shite. So I am now registering domain names elsewhere & cancelling my WP sites.

  • Pascalidhiarhi Pascal Idhiarhi (@Pascalidhiarhi) reported

    I want to take this timeout to appreciate the customer care of @Namecheap they helped me resolved an issue with my website that I have been battling with for 2 months now.. Reached out to them and it got fixed in less than 30 minutes

  • c_rouge C-rouge (@c_rouge) reported

    @ShantDotMe @GoDaddy And their stupid page errors!! Im moving all my Domains to Namecheap. 175 of 'em...

  • EmpressKatana ℰMPℛℰЅЅ The Enchantress 👑 ✈️ (@EmpressKatana) reported

    Of course I send out messages/emails to join my fanclub with my .club domain and it’s having issues. 😒 At least namecheap is updating frequently on the issue.

  • Colon0h Bren (@Colon0h) reported

    @RuneLiteClient @Namecheap damn i'd actually fall for these

  • DanielF_dev DanielF (@DanielF_dev) reported

    @Namecheap All my domains with the club TLD are down, while everything else works just normal. Are there any known issues?

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