Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Hangzhou, Zhejiang Sheng | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Jeffrey Swann PhD in things likely illegal (@AgoristView) reported
Hey @Namecheap I would pay my bill in #BTC (& probably buy even more URLs that I don’t really need) if you guys were set up to accept Lightning transactions... I’m sure I know some people who can help
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Patrick Perdue™ (@BorrisInABox) reported
@Simon818 @jackf723 @Namecheap What is/was broken about it, anyway? It seems pretty OK with #AccessiBlock.
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Chancey Fleet 🌈👩🦯 (@ChanceyFleet) reported
@Namecheap @morning_song Please flag it for whoever that team reports to, then. #AccessiBe is breaking access on your site, and creating a legal and PR liability for you. You're losing subscribers and customer trust. Your site was accessible before #AccessiBe sold you a defective product.
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ForTombstone (@ForTombstone) reported
@sj_coder @replit Freenom have a very bad business model, and policies. You shouldn't use them. Though you can get a cheap domain from a service like Namecheap though. It's pretty cheap.
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Plausible Deniability (@ezdraft) reported
@Namecheap what is wrong with your service? I can’t chat? My website is down, email verification is not working? Cheap is right!
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Lisa13 (@lisa1358209236) reported
@Namecheap @RadixRegistry I have had business for years I am unable to get any customer service help I cannot verify my new email I have been emailing for hours#namecheap#refusehelp#can anyone help
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Mike (@meekeebee) reported
@Namecheap Do you have a policy about fraudulent websites using your hosting and domain service? Identified a fake Cryptomining investment website using NameCheap to lure investors. DM for details
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Earl Grey (@syndk8) reported
@Namecheap @seomcgarry its not worth it. really isnt. it was a tiny problem. you made it look huge. messed me about. namecheap is a good cheap ghettho host. it just sucks when there is a problem
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Ash (@human19_be) reported
@Namecheap Help me to file a police complaint to recover the fund here with #Canada 's @BurnabyRCMP
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Michael 🧐 Fairchild (@mfairchild365) reported
@ChanceyFleet @Namecheap @morning_song I manage my domains through them and brought this to their attention months ago. I gave them time to respond and fix the issue but have heard zero progress. I guess I’ll just have to take my business elsewhere.
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Brian Johnson (@MustardSeedUK) reported
@parttimepriest 100% scam. That domain is registered via NameCheap via a proxy service in Panama. Nowt to do with Royal Mail.
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A Leaf On The Wind 🏴 (@ahnlak) reported
@adamcooke @Namecheap @publicbenefituk You were definitely on the shortlist (not least given your position in this Nominet trainwreck!) - I confess I was a little put off by how often "just contact support..." appeared in your FAQ, although rationally I accept that's mostly for stuff I should resist needing anyway!
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Melissa Roe (@morning_song) reported
@ChanceyFleet #Accessibe ias not been a pleasant experience over all. I struggle to use the namecheap website, and I had to cancel my account at Podbean for several reasons, including difficulty in accessing my dashboard due to #Accessibe's existance. I couldn't disable it at all.
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LE Studio (@LE_WDStudio) reported
@Namecheap BTW, #OneClickRecovery, that is what I tried to find in your service packages, are there other #OneClickrecovery service except #EasyWP? Looking forward to your fill in.
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Adam Greenough (@adam_greenough) reported
@Namecheap £400 for a .FORUM, that sucks 🥴