Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Colombo, Western Province 1
Valencia, Comunitat Valenciana 1
Mexico City, CDMX 1
San Pedro Garza Garcia, NLE 1
Toronto, ON 1
Bratislava, Bratislava 1
Fargo, ND 1
Singapore, Central Singapore Community Development Council 1
Pasay, National Capital Region 1
Bochum, NRW 1
Monrovia, Montserrado County 1
Swansea, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • chidumebi Dumebi (@chidumebi) reported

    How @Namecheap can provide customer service at scale should be a course in Harvard. 👌👌👌

  • schmerwizzle Daniel (@schmerwizzle) reported

    @Namecheap Thanks but I've already contacted your support and I know when the grace period is over. The reactivation fee for the domain would have been horrendously high if I may be frank.

  • dcwhatwhat Jamie Madden (digitalchild) (@dcwhatwhat) reported

    @TrungTPhan @pitdesi I switched from Godaddy to Namecheap years ago when they thought it was ok to have a CEO that hunts elephants. I know they're trying as a company now, but stories like the 'holiday bonus' is just the tip of the iceberg in a company ingrained with bad practices.

  • ThomasDohlman Thomas Dohlman (@ThomasDohlman) reported

    @HSBC_UK The hosts of these fraudlent scamming sites is always @Namecheap, they are doing very little to prevent this kind of fraud, I suspect its the same criminal behind the domains every time, because they all start "hs-". And you have MORONS working for you in customer service!

  • neurobashing vyvyan basterd (@neurobashing) reported

    hey I have a bunch of names in Route 53 as registrar. I have heard NameCheap does sketchy ****, like buying up names you search and then resells at a higher price. Who is a good registrar?

  • cailinkins Cailín Walsh 🍀 (@cailinkins) reported

    This particular moment of enormous displeasure brought to you by me having to create a new account with @Namecheap and initiating a transfer of my services from my old account, which requires support intervention, all because you can't change your username.

  • EasyWP EasyWP (@EasyWP) reported

    @CryptoGoutch @Namecheap We are having an internal system issue, causing dashboard slowness. Apologies for this and we'll update with an ETA for resolution shortly.

  • hackingtag REEEEEEEEEEEE (@hackingtag) reported

    @Namecheap Is PrivateEmail down?

  • GarbageDotNet Pile Of Garbage (@GarbageDotNet) reported

    Aww @Namecheap sent me a "Message from Namecheap CEO" e-mail thanking me for transferring absolutely terrible ****** gimmick domains to them :3

  • Raindropactual Rich Sanders [Jan/3➞₿🔑∎] (@Raindropactual) reported

    @Namecheap Already in there, hee-ro. Wanna try taking it down faster than your speed record of 5 days? Or does this require an "investigation?" Because we can ask Twitter exactly how much investigating that site needs and that answer is around none. Fix your ****.

  • ML_Musik Maria Lisa (@ML_Musik) reported

    @laaaities I can but I refuse to pay about 5k to retrieve it when initially it was less than 500. It’s paining me. So I’m just buying a new one, suddenly I never liked it anyway (I’m on namecheap but the gone one is godaddy) please recommend if there are better ones

  • malianaC King Cersei 👑 (@malianaC) reported

    @Namecheap I clicked on the “Live Chat Support” button several times and even switched over to my cellular data and it’s not working.

  • AndroidEducator ձռժгօﻨժ εժսcձէօг (@AndroidEducator) reported

    @katebevan @matthewknight @Namecheap Everyone is jumping off the last pass bus. I used to use Lastpass then they got bought and sold a few times I myself had issues with them I did a ton of research and BitWarden is the best I have found. If Lastpass did well in your tests you probably need better testing process.

  • AliHamzaSleyma2 Ali Hamza Süleymanoğlu (@AliHamzaSleyma2) reported

    @626Corp @Namecheap @olesovhcom What does the cleaned devices serve then and it was said that there was a fire before dogex pro shut down on its website

  • TonyKen91581811 Tony Kennedy (@TonyKen91581811) reported

    @Namecheap I never Signed up with your Company and you Guys keep taking Money out my Account I want my Money back

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