Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 8 |
| Bulandshahr, UP | 7 |
| Greater Noida, UP | 6 |
| Jewar, UP | 2 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Billy O'Connor
(@b16lyo) reported
@Namecheap I am a customer of yours and have attempted to use your live chat facility since last week, which appears to be disabled. I therefore had to submit a ticket via your form, but have had no reply to my request for support.
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Oliver Dooks
(@Beanieshark05) reported
@jamesfreedman @Namecheap @jamesfreedman because I reported the site to shut it down
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Senthil Rajendren | Web developer & Domainer
(@SenthilRajendrn) reported
@Namecheap Your support asked to try other computers. I tried 2 ISPs, 5 devices, and 3 browsers (& incognito too). They said my domains are safe with you. But aren't they mine and why it is not in my account?
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Precious 💞
(@ekenepreciouz) reported
@AAutombile @Namecheap @ZenithBank Hi! Please how were you able to pay? I'm having same issue here
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Nihilist | SEO & Niche Sites
(@NihilistFML) reported
Sites been hacked and taken down for over a week, NameCheap support keeps making **** worse and just leaving it broken.
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SaintGermain Onwukeme #Lè Renaissance man
(@GermainOfficial) reported
@Namecheap damn, this SSL issuing and reissuing would cost you customers if not made easier. Get a tutorial video or something, plus your support are not capable of solving the problem in quick time. 2cents.
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Namecheap.com
(@Namecheap) reported
@hammadbhatti Hi! If you want to transfer the domains from Namecheap, it is necessary to pay on the side of the new Registrar. Get in touch with our Support team and they assist you with the process.
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tobywilliams
(@tobynwilliams) reported
Dear @Namecheap why is your so called live support service so utterly USELESS????
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tobywilliams
(@tobynwilliams) reported
@Namecheap Because your support staff continually tell me they're going to fix an issue then leave me waiting for hours only to then email to tell me it's resolved but in fact have done absolutely nothing. If they can't help then they should tell me. My website has been down for 2 days
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Blake the Oni Netizen
(@OniNetizen) reported
So after countless problems with getting my domain. I think I should be ready soon. I can't recommend @Namecheap enough, worked right away.
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James Freedman
(@jamesfreedman) reported
@Beanieshark05 @Namecheap Not true. They shut down that site within an hour!
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John "Penjdoe" Doe
(@SiouxDenim) reported
Hey @Namecheap do you have an abuse contact that actually responds to reports? You took a CTF down in response to a tweet, and I can’t get you to take an actual phishing site down in 20 hours and counting.
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Zoneboy
(@iamtaofeek) reported
@Namecheap They are not treating it with any priority. The support isn't transferring me to the hosting team. What is going on? I tried resetting the cpanel password and you won't send security code. You didn't send the cpanel details in the first instance. This is very bad
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Senthil Rajendren | Web developer & Domainer
(@SenthilRajendrn) reported
@Namecheap Worst customer support. Chatting for an hour to get a simple answer and the fun part is, still no answer. will keep updating this how it goes and how it takes. #domain #support #customerexperience
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Precious 💞
(@ekenepreciouz) reported
@omokenny_ @chippercashapp Hi!! Pls, how did you later make the payment on Namecheap? I'm trying to buy domain name and hosting, I really do not know how to make payment. Pls help if you later succeeded in doing yours.
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