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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Chhindwāra, MP 1
Panamá, Panamá 1
Cochabamba, Cochabamba 2
Bogotá, Bogota D.C. 1
Ciudad Jardín, MEX 1
Lima, Lima 2
Caracas, D.F. 2
La Paz, La Paz 1
Zacatepec, MOR 1
Edinburgh, Scotland 1
Chiclayo, Lambayeque 1
Cholula, PUE 1
Girardot City, Cundinamarca 1
Medellín, Antioquia 1
Puebla, PUE 1
Hanoi, Hanoi 1
Montevideo, Montevideo 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • xyz
    xyz.xyz (@xyz) reported

    Learn more about this @namecheap customer by following @PerceptronNTWK . #DecentralizedAI #DataInfrastructure #AIM

  • corinsondavila
    Corinson Davila (@corinsondavila) reported

    @NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.

  • RBKGRG
    Camille Godwin (@RBKGRG) reported

    @Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.

  • king_artie
    Artie (@king_artie) reported

    namecheap down last week friday github down today

  • NestFrog
    NestFrog (@NestFrog) reported

    @Namecheap ssl reseller api service still not work

  • mmdhsrc
    mmdhsrc (@mmdhsrc) reported

    @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

  • jai_ozzie
    Jai (@jai_ozzie) reported

    3/3 Unfortunately, Namecheap’s response has been to minimise the impact, hide behind what its systems recorded, and offer a token $10 credit. @NamecheapCEO — is this genuinely the level of accountability you believe Namecheap should demonstrate after a major outage?

  • adiahnn
    Moh Adiahn (@adiahnn) reported

    @Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.

  • ahmedwajjid
    Ahmed Wajid (@ahmedwajjid) reported

    @Namecheap is seriously the worst domain provider u could choose. It’s so glitchy and the UI is so 2010s (******) They really weren’t lying with that name lol

  • daveying99
    David Haddad (@daveying99) reported

    @levelsio @Cloudflare Easy decision. Only thing I would like more is domain favoriting (considering buying) and more tld support (namecheap has more and godaddy much more)

  • NameBio
    NameBio (@NameBio) reported

    Sales With History 📈 JU7․com sold for $5,518 at 313․com - up from $1,710 in April 2015 at NameJet. 📈 ClearMoves․com sold for $4,599 at Atom․com - up from $1,135 in October 2023 at GoDaddy. 📉 PostReview․com sold for $494 at Namecheap - down from $2,688 in January 2008 at Afternic. 📉 Evetta․com sold for $650 at DropCatch - down from $4,899 in June 2022 at Sedo. 📉 MaverickFunds․com sold for $305 at GoDaddy - down from $4,999 in August 2021 at NamePull․com. Yesterday's Word Cloud + TLD Breakdown 👇

  • ChristinaPanin1
    Christina Panina (@ChristinaPanin1) reported

    @justdevopsguy @Namecheap I'm sorry we let you down. Unfortunately, we had a couple of global outages that coincided with the migration. The product is stabilized. Yet this is definitely not the level of product quality you deserve.

  • Victual_Bro
    VictualBro (@Victual_Bro) reported

    @Namecheap Privateemail down... not like I have work to do or anything.

  • jai_ozzie
    Jai (@jai_ozzie) reported

    The @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.

  • vlucas
    Vance Lucas (@vlucas) reported

    @dh405 @Namecheap Yeah. Long outage.

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