Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Hangzhou, Zhejiang Sheng | 1 |
Pereira, Departamento de Risaralda | 1 |
San José, Provincia de San José | 1 |
Brisbane, QLD | 1 |
Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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H.Selçuk Gürel (@hselcukgurel) reported
Time to say goodbye to @Namecheap 10 years customer's eye is a good mirror. You now suck and you know it.
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Yusuf Ahmed (@yusufahmedng) reported
Namecheap support go don tire for me. I don disturb them these past days
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Joseph C (@ThrowAw70207174) reported
@Namecheap What is there to investigate? I reported the same exact scammers to you yesterday and you took down the scam. If necessary I can provide residential proxies to reproduce this in dms.
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Aryah Fard (@FardAryah) reported
@Namecheap I have been trying to get namecheap support and help for the past day and half??? Can someone help me please
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null (@random_0_9) reported
@SOSIntel @Namecheap @Namecheap please down this
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mikemike (@network_sales) reported
@Namecheap's domain search has serious glitches. Taken domains are showing as available (& possibly viser verser). They have acknowedged the glitch & they won't explain how extensive the issue is! No transparency! On you could be buying an unavailable domain! Horrible company!!
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Nelson Omondi (@NellyOmosh) reported
@Namecheap @NamecheapCEO Kind of treatment I have received today from your team no human being deserves it at all. I have been a client for 3 years and we have had a very good working relationship. I have faced downtimes going for several hours previously but I have been with you. why treat me like this?
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Vihang Joshi (@vjoshi_official) reported
@Namecheap Thank you for taking in high priority. From the past data, we learnt that your team was able to down the phishing domain in 30 to 35 mins max. Not sure why it is taking too much time today. Please help asap to down the phishing domain.
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mikemike (@network_sales) reported
Namecheap's domain search does not work correctly. Taken domains are showing as available (and possibly viser verser) and they will not explain how extensive the issue is, if it affects all TLDs. On Namecheap you could be buying a taken domain! Horrible company !!!!
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Tumusiime Ashiraff (@Ashiraff) reported
@FrisKerderer @Namecheap @Namecheap you are the best at customer support
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Tom (@patrick54331) reported
@Namecheap Please, please fix your support page. the chat widget isn't working, and it also doesn't let me login to submit a support ticket.
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Growly (@growlygg) reported
@GiansCode @Namecheap god damn
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Consumer Grapes (@Consumer_gripes) reported
@Namecheap Thanks. If @boltapp and Naya could confirm it’s a scam, this would undoubtedly help you.
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cly | nf@65 | lf reseller (@clypremium) reported
₊❏ vpn premiums ❜ ҂ unli fix/replacements ҂ full warranty ➸ ‹ namecheap › ꗃ 1 month - ₱50 ➸ ‹ windscribe › ꗃ windscribe 10gb - ₱65 ꗃ 6 months keepsolid - ₱75 ➸ ‹ vyprvpn › ꗃ 1 month (solo) - ₱60 ꗃ 1 month (shared) - ₱30
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Mums Gone Fishing (@floatybackdoor) reported
Very disappointed in @Namecheap. Trying to RENEW a SSL with everything the same as the one we purchased a few years ago & a week later still nothing! Have done SSL's for 20 years with different companies & never had it take more than 48 hours.