Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 7 |
| Bulandshahr, UP | 7 |
| Greater Noida, UP | 6 |
| New Delhi, NCT | 2 |
| Jewar, UP | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO Even after fixing the IP cpanel was not working and again the blame was with the end user until I need to prove it strongly. I have all the records to say your people are not technically fit. Then why should i take your service when i have option to switch
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO All the tickets which I mentioned before are fixed, now this is the new issue that needs to be fixed in September month. Don't know how many issues I will get this month
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO 1. [#AAN-494-32131]: Emails not saving in the webmail 2.[#NJT-589-99430]: C panel is down These are the tickets which created in the month of August, back and forth emails but one simple step gives a solution but that too I need to show them what was the issue
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Hero of the Sprites
(@HeroOfTheSprite) reported
@streamlabs am trying to cancel the namecheap renewal but every time I click on the link in the email it gives me a 500 error page
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Michael Novotny
(@MichaelJNovotny) reported
I want to purchase a .ai domain, but Namecheap stated that I cannot through them. Have you run into this issue before? Where do I go to purchase it?
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Danielle! 🌩
(@DanielleFong) reported
@Namecheap @BenRatkaj i got it working! but the problem is that when you use namecheap hosting, there's no options to just pick gmail in the mail settings for DNS like Google suggests in *their* directions. you have to go in, find zone editor in cpanel, and then switch out the mx records. whole thing,
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tldking.eth | tldking.com | .tldking/
(@singhdotin) reported
@rahulsutariya Thanks for the help @NamecheapCEO @Namecheap …. now no one’s able to buy names. What a clusterfk
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J. Paul Hendricks
(@jpaulhendricks) reported
@Travis_Jamison Congrats! I’m periodically forced to wade into their zone of dysfunction and corporate craphood. Recently took delivery of a name using that account.. always relieved to transfer out. w/Namecheap for 15+ yrs; never been disappointed. My first registrar in the 90s: Directnic.
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Hariharan. V
(@KumbhaTech) reported
@Namecheap hahaha, joke of the month @NamecheapCEO. I believe you are the owner of @Namecheap. Is it so? Can you take ownership of this issue I am getting irrelevant answers?. Being in a professional field no one sends emails without a subject hahaha
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Hariharan. V
(@KumbhaTech) reported
Anyone, please suggest any good #hosting providers with less complaint and good SLA apart from @Namecheap. I am very frustrated with this service. Either I get emails issue or websites hosted will be down. Every month I am coming up with new issues and their SLA is very bad
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Christina O 🇺🇦
(@christina_olii) reported
@KumbhaTech @Namecheap @NamecheapCEO Thanks for all the details. Yes, that may be the cause for your emails being rejected. Unfortunately, such cases happen and we can't do much to prevent them as one spammer on the server affects all the users. But we try fixing those issues ASAP.
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Hariharan. V
(@KumbhaTech) reported
@Namecheap I have escalated this to the CEO @NamecheapCEO of your company and I am going to make this in a public forum. Sorry if I am rude, but I will take the necessary steps to prevent other users from signing into @Namecheap
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO Not only this issue but even I was also sitting late at night in India pinging all your server IPs to allocate one IP for my 3 servers purchased since the website hosted in the servers was blocked and the same blame was thrown at to end user.
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Christina O 🇺🇦
(@christina_olii) reported
@KumbhaTech @Namecheap @NamecheapCEO I agree, that's not the level of service we strive to provide. I will make sure it doesn't happen again. Sorry again for all the stress you experienced.
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journich
(@journich) reported
nearly 7 weeks to get a domain updated and no ETA on how much longer @Namecheap @NamecheapCEO - Please get this sorted its so bad. #VAX-637-44500
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