Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Burj Ghundai, Balochistan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Domainesque
(@Domainesque1) reported
@Namecheap I already raised a support ticket.
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Quintin Kittle
(@qkittle) reported
@NamecheapCEO Richard, Sorry to contact you via social media, but we chat offline about the risk management customer service at @Namecheap
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap My ticket TLS-568-70327 is not resolved since 3 days my WEBSITE IS DOWN, @Namecheap please look it it. If you don’t want to give service Otherwise i will change the service provider.@GoDaddy
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Sam@Wyre-G 🇰🇪
(@wyre_g) reported
Come next year I'll be running away from @Namecheap. These people can't help with even a simple request!
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap Dear Namecheap support, could you investigate the Ticket #YSA-434-41839, it is a phishing case. Thank you.
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StopForumSpam 🇭🇰 🇹🇼
(@StopForumSpam) reported
@Namecheap I'm seeing freshly registered domains spamming HARD and using privateemail as the ingest service, eg wondrouslamaison[.]com
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap Even after 23 hours of waiting & constant investigation by @Namecheap team, still there is NO fix to getting our website up! I am not sure of the methods of investigation applied by #Risk Management team. Should they involve some professionals who can resolve this! @NamecheapCEO
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txranger.x | takethecake.nft
(@DomainDegen) reported
@pcfreak30 @unstoppableweb Calling @NamecheapCEO for help is the pinnacle of hypocrisy. Namecheap is the second biggest ICANN registrar in the world. Namecheap is synonymous for centralization. Nice try but cheap (pun intended)
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO Still waiting to hear anything. How long does it take to reset to the original email address? Still waiting to hear the reason for all of this. Can I speak to someone and resolve this issue?
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Carlos Cortez
(@Ez123abc) reported
@getstencil I have stopped using NameCheap for customers..They like to preload a bunch of stuff that I am not happy about. But their domain service is amazing...
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap Can someone from @Namecheap please explain how come our nameservers change to default servers without consulting with us? Our website / email is down and it is hurting us everyday / every hour. All we hear is... we are working on it. @NamecheapCEO #namecheaphacked #hacking
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cosmic groove
(@nftartartist) reported
7/10 - Namecheap is also committed to supporting causes that matter. They've donated over $550,000 to charities through their #MoveYourDomain campaign, which encourages people to switch from companies that support SOPA and other anti-internet legislation. 🙌
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Voirey/Vee Linger
(@VoireyLinger) reported
@cmserpell @LAThomasAuthor There are a lot of companies that sell them. I use Namecheap and pay under $15/year. I also pay for Whois privacy protection. There will be much better people out there to help with the tech side of things.
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Daniel Dunderfelt
(@ddunderfelt) reported
@thekitze @Mail_Gun @Namecheap had a similar issue. This is the risk with service providers :/
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap Sure thing... we have been waiting to hear from your team everyday. It seems this was a major attack on @Namecheap that you are not able to fix a simple reset to email address. Cc @NamecheapCEO
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