Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pereira, Departamento de Risaralda 1
San José, Provincia de San José 1
Brisbane, QLD 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • CenturyAvocado Hambone Fakenamington (@CenturyAvocado) reported

    Another obvious phishing domain at @Namecheap @NamecheapCEO hxxps://login.mcrsftshelponline.cloud/ - deal with asap please!

  • PrincewiIIChuka Princewill Chuka (@PrincewiIIChuka) reported

    Willing to bet money that NameCheap has the most effective customer service in the world. Agents are online 24/7 All technically sound, not a bunch of pacifiers and placeholders like Facebook

  • JakeGWater Jake G. Water 🎬 (@JakeGWater) reported

    @Namecheap updates to your DNS/NS are not working at the moment.

  • tekbog bog (@tekbog) reported

    Hey @Namecheap @EasyWP I'm teaching your support the basics of using @elemntor they don't want to resolve a single issue or even look it up before blaming the plugin. Absolutely embarrassing. Wordpress is really not that hard.

  • StefanKarpinski Stefan Karpinski (@StefanKarpinski) reported

    @KenoFischer @Namecheap I had issues with @Namecheap failing to autorenew some domains I own even though I had working CC on file and had set them to autorenew. They didn't take that seriously either and never even replied to my support ticket about it

  • Makcsecurity markkenyon_cs (@Makcsecurity) reported

    @JimBrowning11 @Namecheap Jim, when I worked for Sainsburys (which included Argos), we had this issue. For some reason domain registrar's are slow to act, & have no AI in place to stop it. Of course my only conclusion is that every £/euro/$ spent, means legitimate companies have to argue the case.

  • dcsan david 'DC' collier (@dcsan) reported

    @alidasun @Namecheap Fwiw I find namecheap had the best support among registrars but it must be stressful with an impending expiration.

  • gentoo_python President Elect Robert William Ross(Root) (@gentoo_python) reported

    @JimBrowning11 @Namecheap The issue and reason for domain privacy, is identity theft of the registar or spam to the registar/catchall email used to register. This was and still is a huge problem with exposing your full name, address, number, etc on a dns record.

  • BOYRACER1523 BOYRACER1523 (@BOYRACER1523) reported

    @Namecheap It’s great you have 3 million customers I have been a customer since the 7 of august 2020

  • StopForumSpam StopForumSpam 🇭🇰 (@StopForumSpam) reported

    @OllieKillean yup, namecheap took down about 20 of their domains

  • tekbog bog (@tekbog) reported

    @Namecheap @EasyWP @elemntor Yeah, it's a very obscure plugin, right? It's not about the issue itself which can be silly but having to fight the support team on something they should know.

  • huntGOPtraitors HunterOfBackstabbers (@huntGOPtraitors) reported

    @Namecheap Namecheap came through with good tech support once it got escalated. Their ticket system needs adjustment but tech support was good

  • alidasun Alida Sun (@alidasun) reported

    Hey @Namecheap my support ticket was labeled as “prioritized” but it’s been over 2 weeks and still no help/response. Is that what your company considers an “urgent” timeframe?

  • AuntieLumb Auntie Lumb (@AuntieLumb) reported

    like, i dont wanna have to redo all my dns for this ****, its such a pain in the *** for something as involved as this project was, but i will, cuz **** you @Namecheap :)

  • rem @rem (@rem) reported

    Surprisingly bad experience from @Namecheap's legalandasbuse account. Stock replies that come off very copy and paste. I've used NC for over a decade, feels a shame to fall down on what I'd consider a fairly important part of their support.

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