Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hangzhou, Zhejiang Sheng | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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BADAbing
(@EmmDeBee) reported
@Namecheap @TSB Do it yourself or better still, ask your boss @NamecheapCEO to do it since he's so committed to reducing bad actors
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Brano Dudas
(@branislavdudas) reported
@Namecheap it's been 6 months since you locked me out from my account after you let someone else shop domains with my card. I can't renew my domains—they expired after your support promised they won't. You asked me to post a new ticket… And guess what. 4 week without a reply.
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Saint Paulus Lutheran Church
(@SaintPaulus) reported
@Namecheap @NamecheapCEO We need this response urgently before our server is shut down and we're cut off from our own website/emails. Pastor Dan Solberg's responded to the ticket with all required documents & certification of our church authenticity. Please have security team review this asap.
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Richard Byrne
(@rmbyrne) reported
@joliboucher @Namecheap Yup, and all they ever say is "we're investigating." The @namecheap DMCA page is full of comments from other people complaining that NameCheap never takes action to comply with DMCA takedown notices.
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Cristóbal Salazar
(@cris_null) reported
I've never shopped around, but Namecheap has been really solid for me. Used their tutorials a lot, and their customer support was great when the tutorials weren't enough.
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Mary Ngô
(@mqngo) reported
@Namecheap @CharGrysolle Oops! That was my embarrassing typo. I meant to say: I had no issues** !!! It’s smooth sailing with you, @Namecheap 🙏
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secb0t
(@secb0t) reported
@Namecheap There is no understanding at all on our side. It is clearly a fraudulent #phishing domain, you are the registrar and nameserver operator. So your job is to suspend the domain. We handle the hosting service with the hoster, that is not the issue in this thread.
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Namecheap.com
(@Namecheap) reported
@BigPickin Unfortunately, Namecheap does not provide phone support at the moment. Our customers are currently assisted 24/7/365 in Live Chat and at our ticket helpdesk. We feel that our Live Chat Support is more efficient than phone support. We are always here for you on Twitter as well.
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Rob White
(@rcwht_) reported
@Namecheap @NamecheapCEO @urlscanio Complexity? - Domain hosts nothing but a login page, and pages designed to scrape PII data. - Registered six days ago - Affected Org does not traditionally use Namecheap for hosting or as a registrar. It's clearly a phish, and you had no trouble ID'ing the other one?....
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Chima Mmeje🏳️🌈
(@chimammeje) reported
My WordPress website has been acting like a demon possessed for over a week Here’s where I need help Migrating my site from Namecheap to Bluehost VPS Getting my site back online ASAP Linking my Gsuite with the new web host
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Thomas Boutell 🇺🇸🕊
(@boutell) reported
I really like @Namecheap ... but OK, hands up if you've never wasted 20 minutes checking other registrar accounts because you missed the "View All Domains" link. Uh-huh right, sure you haven't.
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Vova “words are a ************” Zakharov
(@VovaZk) reported
@vponamariov @Namecheap is the best registrar with the worst UX.
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ott
(@cinderwtf) reported
@Namecheap I've gathered that and that's really poor marketing especially since you guys don't give a disclaimer in the email stating its for a different period. It's marketed as the price for one year, not one year* *if you select 5 years
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Charles Mander (69%)
(@Bjorkor) reported
if you buy hosting with @Namecheap make sure to use a fake phone number and email. I have never received so many spam calls and emails.
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WhoDatWhoDat
(@6597hiwnaynchu) reported
@Namecheap That doesn't answer me, I'm asking you why I need to report over 10 a week. No other providers are getting nearly the same amount of abuse. What steps are you taking to help prevent thousands of pounds being scammed every day?
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