Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Port Chester, NY 1
Porsgrunn, Telemark fylke 1
Magdalena Contreras, CDMX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • katnapmusic Katnap (@katnapmusic) reported

    @Namecheap seriously guys, you have to get better customer support. been on for ONE HOUR to fix email forwarding which i thought would have taken less than 5 mins. what a joke

  • namecheapcrime2 namecheapcrimefight (@namecheapcrime2) reported

    @Namecheap Day 14. I am now at 209 Fraud/Phishing reports to Namehceap. They will still not help me and not escalate my issue because they do not "host" the domains. They just own them.

  • ntkris ntkris (@ntkris) reported

    i am never buying a domain from namecheap again

  • Ilyas55648924 Ilyas (@Ilyas55648924) reported

    @BuyBrandWeb Hello, I'm a Product Manager @Namecheap responsible for our Domain Market. This is a known issue that is planned to be fixed. Meanwhile, we are providing partial compensation or additional free renewals in cases like this one. Feel free to contact our support team with details.

  • uncommonMoeez Moeez ul hassan (@uncommonMoeez) reported

    @slimdaddyoflife They Lack the Technical Support when it comes to website issues. Wrost experience, i was use of them at least 70+ Websites, I always suggested Namecheap to my clients but since i had bad experience, I moved to Dreamhost @Namecheap

  • briteyes4u Gene-Gene 🇺🇦✊🏾🧩 (@briteyes4u) reported

    @Namecheap why do you make it difficult to switch from your Pro Plan to Ultimate Plan with discount during a trial period? I've gone back and forth with your Customer Support. Help me understand.

  • namecheapcrime2 namecheapcrimefight (@namecheapcrime2) reported

    @Namecheap 209 Fraud/Phishing emails reported to Namecheap. They refuse to help me and will not escalate my issue.

  • malwrhunterteam MalwareHunterTeam (@malwrhunterteam) reported

    @1ZRR4H Man, if you know they are using @Namecheap, why not @ them so they can take the **** down? Also more than 1k views on the tweet and yet still no one did it? 😫

  • uncommonMoeez Moeez ul hassan (@uncommonMoeez) reported from Islamabad, Islamabad

    @Namecheap @slimdaddyoflife Well, I tried my best for All,Since i was a large user of Namecheap, you Guys never Succeeded to help me out to fixed the issue, But i left it Now and i am fine with Dreamhost.

  • TheBruceBates TheBruceBates (@TheBruceBates) reported

    I'm dumbfounded @namecheap ssl support told me to remove ?i=1 from a txt file. Can you imagine if I was magical enough to define the way uri's work? Like if you don't want the ?i=1... remove it from the address bar. How does an SSL support agent not know this? Kind of scary.

  • otherTimAllen Tim(othy) Allen / TC (@otherTimAllen) reported

    @Namecheap No need to do that. Like I mentioned above, I already set up another hosting plan with another company. Is it possible to cancel the one with Namecheap & get a refund? Or do I just write off that wasted money to experience? 🤔 🤓

  • uncommonMoeez Moeez ul hassan (@uncommonMoeez) reported from Rawalpindi, Punjab Province

    @ArunTeltia_ @slimdaddyoflife @Namecheap You also had bad experience with Namecheap?

  • TheBruceBates TheBruceBates (@TheBruceBates) reported

    @Namecheap lol I am on with live support. Guess we shall see. I feel like I am educating your support people on how the internet works. I am not sure if I should be horrified or amused. Can I charge for training (I am kidding and laughing about that charging thing) 🙃😜

  • kamaupithon Pithon K. Kamau (@kamaupithon) reported

    @Namecheap how can you help me with ip blacklisting on a dedicated server? It keeps interrupting emails

  • namecheapcrime2 namecheapcrimefight (@namecheapcrime2) reported

    @namecheap 200 examples of phishing fraud and spamming. Namecheap refuses to help or help me escalate the problem. Claiming they own the criminal domains but do not host them Therefore they cannot help. WATCH OUT FOR THIS COMPANY THAT SUPPORT CRIMINAL ACTIVITY.

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