Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:


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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Pedro Garza Garcia, NLE 1
Toronto, ON 1
Bratislava, Bratislava 1
Fargo, ND 1
Singapore, Central Singapore Community Development Council 1
Pasay, National Capital Region 1
Bochum, NRW 1
Monrovia, Montserrado County 1
Swansea, Wales 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • aafc795 Joe Moore (@aafc795) reported

    @denharsh @Namecheap @NamecheapCEO Namecheap is the worst, zero customer service and they don't answer emails. I should start another site with HostGator, which is much better and they actually call you after you become a customer to make sure everything is going along well.

  • magderp Magderp (@magderp) reported

    @Namecheap @cmjrees Really bad PR for @Namecheap. You need to do something to recoup your public image after this, because you came off as n00bs.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @brokep @Namecheap @DarkDotFail It's called due process. I find it it strange that you want to pass on the complete failure of your service and processes on us. The fact is, your gaping security hole lost the domain to begin with. In any case, the dns for the domain is disabled now.

  • krubera_xyz krubera (@krubera_xyz) reported

    @DarkDotFail @Namecheap Pretty inexcusable behavior from such a well established web service.

  • bitcynth Cynthia Revström 🏳️‍🌈 (@bitcynth) reported

    @brokep @Namecheap I don't think this is quite true, ***[.]rip was seized by the FBI and it uses some data protection service it seems. (in addition to just redacted data) I am not sure about German courts, but I wouldn't be surprised if they did the same.

  • lagted Lagted - We Believe (@lagted) reported

    @denharsh @Namecheap That's not true, Namecheap customer service support is best than other providers.

  • zachmoldof Zickory Smoked (@zachmoldof) reported

    I called to resolve it and I was berated over the phone by an employee who insisted that these charges were legitimate. Wound up having to cancel all my contracts, and I moved all our domains and hosting to @Namecheap.

  • JuntaKingDavid Junta David™ (@JuntaKingDavid) reported

    @Namecheap Your hosting services are down. What's the problem?

  • MilaChervenkova мιla 🍩 (@MilaChervenkova) reported

    @thomas_agius Only waiting for @Namecheap to wake up their hosting service :D

  • slimekat sadie (@slimekat) reported

    I need a new solution for email outlook is constantly disputing with namecheap and so my forwarding is being broken and i just cant have this happening maybe ill just get back on namecheap privateemail

  • lieber_herring Ïžack (@lieber_herring) reported

    @Namecheap And that's why it is down right now?

  • bnjmnjhn b (@bnjmnjhn) reported

    @Namecheap @DarkDotFail i won’t be dming you but i’ll just say as a general thing, it’s a shame to see a once really good company slip so far, agreed you’re a very large registrar, but with that comes great responsibility. it should ~never~ take 4 days to disable a phishing site.

  • 70ed0de085c14de One4Doeski (@70ed0de085c14de) reported

    @Inu__taisho @DarkDotFail @Namecheap Is still down 8( I need it asap Mate you know if there working on getting things back up and running my dood?

  • holyshtjoe Joel Jucá (@holyshtjoe) reported

    These reports are entirely unreliable and non-sense. I have just one .info domain which is due this month, and I got a ridiculous 87 USD bill (I was obviously terrified, and I went down to figure out WTF was going on). I'm moving my domains to @Namecheap. I had enough.

  • vyronloares Vyron Loares (@vyronloares) reported

    @Namecheap, is there currently a problem with the Namecheap servers?

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