Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lima, Provincia de Lima | 2 |
| Treviglio, Lombardia | 2 |
| Teddington, England | 1 |
| Cartagena, Región de Murcia | 1 |
| Lviv, L’vivs’ka Oblast’ | 1 |
| Redditch, England | 1 |
| Mumbai, MH | 1 |
| Quatre Bornes, Plaines Wilhems District | 1 |
| Monroe, GA | 1 |
| Bengaluru, KA | 1 |
| Dallas, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Umair Amjad
(@AyyaroAyyas) reported
1 @Namecheap Ticket ID: VOW-950-93809 I'm your customer from last 3 to 4 years. But now I'm very disappointed with your legal and abuse department team they are very unprofessional. They just send automated messages and take hours to reply.
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Will | Bushido
(@BushidoToken) reported
@backblaze This is going to be a hard 💊 to swallow. Not my infrastructure, not my problem. Take a leaf out of Namecheap's book, start moniroting Twitter or prepare to be blacklisted as a phishing host 👋
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Maria Angelica
(@mageca) reported
@Namecheap a whole hour talking and the girl still doesn't understand what is the problem of double billing because she is completely literal.
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alina🦈🏳️🌈🏳️⚧️
(@lewddrip) reported
why ******** does my browser **** itself when it sees namecheap the lagg is insaneee
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Chris Groves
(@arkitect75) reported
@jackslingerland @Namecheap Yep. SMS errors. Seems to be starting to work again.
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sean
(@wikisean) reported
@Namecheap @jackslingerland Their support is so good. Big fan of namecheap
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Root cause: 2 weeks before the outage we made the improvement to the scheduler tasks that perform the updates to RRSIG. We did not increase the DB connections because at the time of the update the system worked correctly. DB connections limit exceeded and resulted in the outage.
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Tobi Olabajo
(@tobiolabajo) reported
@Namecheap I have been locked out of my Namecheap account. When I try to login, I am getting a prompt that says: "VALIDATION ERROR. Your access is temporarily restricted, please contact support team." I can't contact your support because I don't have the support code as I am locked out
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Top Rank Marketing
(@toprankseo) reported
@Namecheap @github I can't even login. I get an error that namecheap is having security issues. I'm scared I lost my domains. They will not give me access and I've been a customer for over 10 years
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Yes, we had one but it did not work during that outage. We are currently in the process of improving it.
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hendra.xie
(@KndHendra) reported
@Namecheap Can you reinstate the RavenDex website please. You’ve given no good reason to shut it down. You are hurting the contributors of the project. Thank you
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بروجرامر سلمز ☁️SaLMa
(@SalmaZz45) reported
can i anyone help me to get promo code for namecheap domain .com please #100DaysOfCode
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Darrell Datu
(@topgun_trader) reported
@Namecheap can you reinstate the RaveDex website please. You’ve given no good reason to shut it down. You are hurting the contributors of the project. Thank you
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Outage impact: Domain names with enabled DNSsec that had October 14 as the expiration date for RRSIG. Monitoring: DB connection alerts were not triggered due to misconfiguration
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Hi Keno. I work at Namecheap and will try to provide more details on that outage.
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