Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • KwasiWatson Kwasi Watson (@KwasiWatson) reported

    @Namecheap @NamecheapCEO it’s shocking how terrible your customer service and legal/abuse department deals with customers. I checked Reddit and it totally seems like a widespread problem. Understand when customers aren’t happy, we will spread the word!

  • KwasiWatson Kwasi Watson (@KwasiWatson) reported

    I purchased the domain in Mar 22, I never even received anything mentioning it being suspended. I’m finally learning how to code right now to build the site and BOOM. Suspended. @Namecheap do better!

  • bas7824 bas7824 (@bas7824) reported

    @Namecheap Holy ****, your logo maker is impressive.

  • araza617 Ahmed Raza⚡ (@araza617) reported

    I’ve been a @Namecheap customer for 10+ years and I don’t think I’ve had a single bad experience. And I’ve reached out to their support team a lot over the years

  • SGEmail2 Blueladybug (@SGEmail2) reported

    @Namecheap @Scaleway_Help Headers are too long and they are used as excuses to do nothing about the problem as it happened in the past -- all you really need is the full link with the domain you registered.

  • willgivess Will (@willgivess) reported

    @AGreatDomain Thanks Bob. I doubt there’s much I can do. Also doubtful this will get addressed in any meaningful way since sbs is so rarely used. Namecheap sent me a notice of my upcoming renewals but I never looked at the details.

  • maho125 Tomáš Mahrík (@maho125) reported

    @Namecheap I'm waiting for more than 6 days on response on high priority ticket. I have to say that's great customer service👌 [#AND-687-73465]

  • McDonald_EK McDonald Ekwubiri (@McDonald_EK) reported

    @HQawiyy @adebayoconcept @HQawiyy what if my IP changes? I'm asking because I've had issues loging into my namecheap cpanel just because my IP changed and this was ISP fault not mine. Please what do I do in a case like this so as to still access the course after purchase? Thank you.

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    @Namecheap We’ve had this issue before where transferred domains still report as your through the API service I have access through. Unfortunately I don’t have access to your API to validate.

  • morklympious #BLEEDECEMBER | Morklympious (@morklympious) reported

    Just saw the 3rd party ****-rule for linktrees, etc. (small 🧵) If you have $10-$20 bucks to drop (annually), you can grab a domain at some domain hosting service (like Google Domains or Namecheap) and easily set-up forwarding for that domain to redirect to your linktree

  • KwasiWatson Kwasi Watson (@KwasiWatson) reported

    @Namecheap suspended my domain due to “abuse” meanwhile I never even used it. Not only have they not provided any reason, they’re literally ignoring my questions via email.

  • Stefani19834478 Stefanie Mills (@Stefani19834478) reported

    @nunoluciano @Namecheap It is really bad. I think you should look for an alternative.

  • bitcoinNGMI IamWolf ⚡ (@bitcoinNGMI) reported

    @Pland__ Yeah so you have services like namecheap, GoDaddy or even twitter, facebook, AWS, oracle that offer that as a service. Can also sell preconfigured raspberrypi like they do for IPTV and hook it up to the router and forget about it.

  • noelhefele Noel (@noelhefele) reported

    Welp. Time to move web hosting companies due to a terrible decision to chase a "lifetime deal" Was thinking of returning to namecheap. Anybody have any other recommendations?

  • JHenzi Joseph Henzi of The Henzi Foundation (@JHenzi) reported

    @Namecheap Sorry, yeah, see that except some details on the site explaining one over the other and/or the difference between pre-cart and the product in the cart. Small changes would help. Seems there is no good reason to trust the Registry here instead, apologies for the outcry.

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