Mass Effect Andromeda

Is Mass Effect Andromeda down?

No problems detected

If you are having issues, please submit a report below.

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Mass Effect Andromeda Outage Chart 02/22/2026 10:40

At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  1. Online Play (100%)

    Online Play (100%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • LettuceWithAnF Jim (@LettuceWithAnF) reported

    @masseffect Hiya, looking forward to playing but I've got a game-breaking crash on boot when it's gets to the licence agreement screen. Playing on Series X, digital purchase. Any word on a fix?

  • JahimTheCreator Jah Jean-Noel (@JahimTheCreator) reported

    So @Steam I took the day off to play @masseffect #MassEffectLegendaryEdition and still don't have access. #FixIt I WANT IT FIX NOW #temperTantrum

  • Suho_Meso1 Suho Meso (@Suho_Meso1) reported

    @Juhrer @masseffect It said the 15th for me too, im not sure if its a glitch or not, but it says the 14th now. It should actually release at about 10:00AM EST and you’ll be able to play then.

  • tolyoOfficial Tolyo the Annie Leonhardt simp (@tolyoOfficial) reported

    Mass Effect Legendary Edition is literally unplayable bc I have a wireless headset. Try to get into the game with it turned on? That's a crash. Turn it back on once I'm through the main menu? The game doesn't respond to my controller now. How do you have a day 1 launch this bad?

  • matthickman07 Matt Hickman (@matthickman07) reported

    @Migedio09 @masseffect Just happened to see this. Do you have a wireless headset? I ran into the same thing. If so, that’s probably the issue. Start the game with your headset off until you’re past the launcher and on the main menu of one of the individual games.

  • GibbsJeff Jeff Gibbs (@GibbsJeff) reported

    @EAHelp Xbox one x. It basically crashes at the start. No error message. I disconnected my headset and tried again. Got a little further and then while it was trying to load into mass effect 1 it crashed again.

  • immortallegionx Seraph (@immortallegionx) reported

    @MnemonicSyntax @masseffect @macwalterslives Andrew Johnson from the Bioware team tweeted they believed there should be no problem, and that if an issue occurs to contact their team about it so they can look into it. So, should be fine if you trust their word.

  • RealRiderNexus Shin RiderNexus (@RealRiderNexus) reported

    So how is that Mass Effect Remastered Trilogy? Any issues at launch?

  • axelmininoopy Axel Skorpiyon (@axelmininoopy) reported

    @XboxSupport I Hope you'll help me. When I'm on the title screen of @masseffect legendary edition, with my main account , I'm automaticaly kick out of the game and back to the xbox menu when I press a button. If i take my other account, there is no problem.

  • ScottyLove Scotty Loves Things (@ScottyLove) reported

    .@bioware Very happy to be playing the Mass Effect LE on PS5, but I really wish I wasn’t hearing all the dialogue in my surround speakers during conversations. Please fix ASAP.

  • JayBreezy4200 Justin M.(TechN9ne2000) (@JayBreezy4200) reported

    @Flux_RS @CyberpunkGame Seriously people complain too much I'm not complaining I got most of the way through the game but right now I'm having a bit of issues so I'm just waiting I have no problem waiting I have literally hundreds of other games to play atm I'm playing Mass effect legendary edition

  • thiel_curtis Curtis Thiel (@thiel_curtis) reported

    @XboxSupport has anyone else reported having problems getting passed title screen on mass effect legendary edition?

  • dopovita Kendra Abercrombie (@dopovita) reported

    @masseffect @macwalterslives Game immediately crashes if wireless headphones are on. FIX THIS!!!!

  • firuflies E. (@firuflies) reported

    I slept 12 hours, without any weird dreams and now I woke up to my copy of Mass Effect Legendary Edition sliding through the mail box. This proves not working improves your quality of life.

  • carverhxwke alexx 🥚🤡 (@carverhxwke) reported

    mass effect will fix me

  • JohnSmaele john de smaele (@JohnSmaele) reported

    @macwalterslives Just started playing on me1 on the new upgraded version on the ps4 pro so much has been done to fix or upgrade the mako and everything about the first MassEffect game hope it returns in ME5 as it wasn’t used in me2 and me3

  • JahimTheCreator Jah Jean-Noel (@JahimTheCreator) reported

    So @Steam I took the day off to play @masseffect #MassEffectLegendaryEdition and still don't have access. #FixIt I WANT IT FIX NOW #temperT antrum

  • IanVanCheese Ian Stokes (@IanVanCheese) reported

    @its_natclayton Commander Shepard goes to a church service... Mass Effect. Ah I messed it up.

  • CyberLin93 Aaron Lin (@CyberLin93) reported

    @XboxSupport hi I have bought mass effect legendary addition. I launch it and get tothe title screen I click any button to start it and it goes straight back to the dashboard can’t seem to fix the issue.

  • Migedio09 James Nauyokas (@Migedio09) reported

    @masseffect so I went to start playing ME Legendary Ed. this morning on Xbox One X and the game crashes every time I "press any button". I have uninstalled and reinstalled and still have the issue. Purchased game through Xbox Store. Any help would be great.

  • bortti10 Ian (@bortti10) reported

    @XboxSupport I bought mass effect on preorder and it isn’t downloading the full game. It’s just downloading 22 GB and I know that’s not the of the game. The release date is today 5/14. Any way to fix this?

  • Detektiv1702 Ronny Neumann (@Detektiv1702) reported

    @bioware are you planning on releasing a fix for the eyes in mass effect? They are missing depth which was present In the old version (looks like the iris is painted on instead of behind a curved corneal and they are extremely bright, it’s present in all videos and on my copy :(

  • jarbenmate Mr Halo (@jarbenmate) reported

    I have been playing Mass Effect all day. The changes to the combat are great, game still suffers from some poorly designed combat arenas though. Those are problems that existed before though, they are made better with the changes to combat.

  • Norbiester See you on the flipside (@Norbiester) reported

    Welp, picked up my Mass Effect game & the ‘play disk’ kept skipping? Not my PS4 cause none of my other games had this issue so I guess I’ll pop back in to EB games to swap it out or get a refund. Gutted but maybe binging ME is not the best idea when you gotta wake up early

  • Adamanthen Adamanthen@Home (@Adamanthen) reported

    If anyone is having trouble getting Mass Effect Legendary edition to start on an Xbox, unplug any accessories attached to the console. #MassEffectLegendaryEdition

  • CockneyCharmer Sean T (@CockneyCharmer) reported

    @XboxSupport @masseffect erm...just to make you aware, if you have the Xbox Wireless Headset on as you fire up the launcher for #MASSEffectLegendaryEdition on #XboxSeriesX it will crash to dashboard when you press A???? Random

  • dopovita Kendra Abercrombie (@dopovita) reported

    @masseffect @macwalterslives Would it great, if it would actually work... crashes when headphones are plugged on. FIX THIS!

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported

    @masseffect @bioware @XboxSupport hi there’s a issue with series X and official Xbox headset and loosing sound, worked for awhile and now I have no sound at all 😔 #MassEffectLegendaryEdition

  • yunanoire Yuna @ FFXIV Brainworms (Savage) (@yunanoire) reported

    I'm trying to hold back from buying Mass Effect Legendary Edition JUST IN CASE there are some big problems with it, but let me tell you, it is becoming a struggle to resist.

  • wadergo Wade Kakoschke (@wadergo) reported

    I'm too poor to afford Mass Effect Legendary Edition, and this makes me sad. I am the embodiment of First World Problems.