Is Mass Effect Andromeda down?
No problems detected
If you are having issues, please submit a report below.
Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Mass Effect Andromeda users through our website.
-
Online Play (100%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Mass Effect Andromeda Issues Reports
Latest outage, problems and issue reports in social media:
-
Adamanthen@Home
(@Adamanthen) reported
If anyone is having trouble getting Mass Effect Legendary edition to start on an Xbox, unplug any accessories attached to the console. #MassEffectLegendaryEdition
-
Hilary on the Block
(@hilgoldstein) reported
@DirtyEffinHippy I noticed a major error! But in your byline.aybr just an automated thing, but clearly a mistake. It says "Associate Editor" but clearly you are "Mass Effect Editor"
-
David Faina
(@KingRangoon) reported
It’s mass effect day and I’m so excited to burn hundreds of hours just to have my heart broken again
-
Curvy Lace 💛🖤
(@amessofcurvesx) reported
I have a secret to share with you all. *DEEP BREATH* I have never played a Mass Effect game. I am so sorry. I’ll fix it (soon I hope!) Please don’t stop loving me!!! 😭
-
Curtis Thiel
(@thiel_curtis) reported
@XboxSupport has anyone else reported having problems getting passed title screen on mass effect legendary edition?
-
Sarah Firth
(@the_firthster) reported
@Steam Hey there! Is there an issue with Mass Effect Legendary Edition right now? It said it was available today, but now after buying it, it's saying May 15th. Thanks!
-
c0pper78
(@c0pper78) reported
@psyren2099 @masseffect @bioware No trouble. It hit me last night and I found this so trying to help as many as I can so folks can enjoy the game 👍
-
Josh the Amazing Animator
(@JoshAnimator) reported
@mrmvqboy @Jeestuu and fix the dialogue options. 3 had the worst dialogue. It was SO stripped down that it no longer felt like Mass Effect.
-
Matt Hickman
(@matthickman07) reported
@Migedio09 @masseffect Just happened to see this. Do you have a wireless headset? I ran into the same thing. If so, that’s probably the issue. Start the game with your headset off until you’re past the launcher and on the main menu of one of the individual games.
-
Kendra Abercrombie
(@dopovita) reported
@masseffect @macwalterslives Would it great, if it would actually work... crashes when headphones are plugged on. FIX THIS!
-
Mr Halo
(@jarbenmate) reported
I have been playing Mass Effect all day. The changes to the combat are great, game still suffers from some poorly designed combat arenas though. Those are problems that existed before though, they are made better with the changes to combat.
-
alexx 🥚🤡
(@carverhxwke) reported
mass effect will fix me
-
Kendra Abercrombie
(@dopovita) reported
@masseffect @macwalterslives Game immediately crashes if wireless headphones are on. FIX THIS!!!!
-
Jeff Gibbs
(@GibbsJeff) reported
@EAHelp Xbox one x. It basically crashes at the start. No error message. I disconnected my headset and tried again. Got a little further and then while it was trying to load into mass effect 1 it crashed again.
-
Bijouxdemon|(CLOSED)| Emote/Badge Artist
(@Bijouxdemon) reported
Ummmm to anyone who bought Mass Effect Legendary Edition on steam, does it say May 15 release for you? Yesterday and the day before it said the 14th when I did my pre-download. Is this a glitch? @Steam @bioware
-
marked man
(@raginghumanoid) reported
@masseffect you think the illusive man sent people to Andromeda to take out Jien Garson and to incite the riot so that the other leaders would die? You think they meant Rio keep Alec alive. Because the siblings didn't run into any of that trouble
-
Eddie Yagami
(@EddieYagami91) reported
@axelmininoopy @XboxSupport @masseffect I'm having this issue as well but I found out that if you hold a button down, then you can go into the launcher to select the game you want to play and once you're loaded into the game, then you can release the button. I just used the left trigger and it worked fine for me.
-
Sydney Butler
(@GendoWasRight) reported
Weird to see all of this love for Mass Effect Andromeda with the release of Mass Effect LE. Andromeda wasn't a good game at launch, but it became on OK game after the first round of patches. It's a solid 6/10 for me, so it's not like I hate it, but it has a long list of problems.
-
It's Leo! and 1,987,321 others
(@Under_Ach1ever) reported
So what has to be done to get Mass Effect to actually work on Xbox? It just keeps crashing to home screen. I bought a Series X so I didn't have to mess with issues common on PC..
-
Aaron Lin
(@CyberLin93) reported
@XboxSupport hi I have bought mass effect legendary addition. I launch it and get tothe title screen I click any button to start it and it goes straight back to the dashboard can’t seem to fix the issue.
-
CheapInjustice
(@cheapinjustice) reported
@XboxSupport is mass effect legendary edition having an issue , I get to the press any button title screen and I hit a button crashes to dashboard everyone , I have restarted my console
-
InuShiek 👀 🔞
(@InuShiek) reported
@bioware @masseffect help!!! The legendary edition should have launched by now (7:45 am in US Central Time zone), but it crashes :( Any updates on a fix?
-
Biagio Di Silvestro
(@Hellgate79) reported
@GamerThumbTV if you have Mass Effect Legendary Edition on Xbox Series X disconnect any accesory that is not a controller or the game will crash each time you start it,it work fine on any other console,is just on series x or s that it has that issue.
-
Jah Jean-Noel
(@JahimTheCreator) reported
So @Steam I took the day off to play @masseffect #MassEffectLegendaryEdition and still don't have access. #FixIt I WANT IT FIX NOW #temperT antrum
-
Darryl
(@DazGwy) reported
@Jay1405NL @masseffect Someone else I saw who fixed this problem said it was their wireless headset, it fixed it after turned that off
-
Luke Rogers
(@saiint) reported
Well I was going to stream Mass Effect when it goes live in 45 minutes, but I had to send my headset back as a return because its broken and a replacement midi cable for my mic hasn't arrived yet :(
-
Ian
(@bortti10) reported
@XboxSupport I bought mass effect on preorder and it isn’t downloading the full game. It’s just downloading 22 GB and I know that’s not the of the game. The release date is today 5/14. Any way to fix this?
-
Josh the Amazing Animator
(@JoshAnimator) reported
@mrmvqboy @Jeestuu Drew also wrote the first 3 Mass Effect books which are REALLY good, then they got some new writer for the fourth one and it was SUCH trash that I couldn't even get through the first few chapters. spelling mistakes, grammar errors. Clearly didn't have an editor.
-
Eddie Steppelus
(@Eduardo39519611) reported
@JonTylerDuncan @Xbox @masseffect It’s not a Xbox problem its the game developer problem they announced they are aware of the issue and they are fixing it.
-
Jah Jean-Noel
(@JahimTheCreator) reported
So @Steam I took the day off to play @masseffect #MassEffectLegendaryEdition and still don't have access. #FixIt I WANT IT FIX NOW #temperTantrum