Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	1 month ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	2 months ago
Mobile	Online Play	8 months ago
Leeds	Online Play	9 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  thomas (@_pathfindertom_) reported 18 seconds ago

  @WeAreMassEffect Mass Effect Andromeda is way over hated. It’s a good games that was designed with sequels in mind. EA is and will always be the problem when it comes to BioWare games. BioWare could have easily fixed up issues and added content if EA weren’t cowards.

• 
  David S. (@Seigemachine) reported 1 minute ago

  @LordCharizard33 There have been failures similar to this. It is the gaming industry after all. EA/Bioware has had stinkers in the past that failed immediately like Mass Effect: Andromeda and Anthem though those were not live service like this.

• 
  Roxley (@RoxandWheatley) reported 2 minutes ago

  @void_cache @Mangroxian I like to mod games, Mass Effect, Cyberpunk being a few of them, but the sheer amount of mods I download often takes up a good chunk of space, so I transferred them to the external hard drive. I try to mediate this issue by letting the game load in for 5 to 10 minutes, but its-

• 
  Clayton Winstead (@ClayWinstead) reported 4 minutes ago

  @JacobClary25 Just wait until they turn mass effect 5 into live service

• 
  Sora (@Sora_1303) reported 5 minutes ago

  @MischiefsYT @sony2k1 @LionsFanAccount if he was never intended to be the Protagonist then why was he? OK higher up forced them to but they still did it. My problem is with how They discarded him. I played as him for 150+ hours. That meant something to me. Only to not see him in Valhalla DLC. Mass effect did that.

• 
  thed.vawaifu (@KevinGame2013) reported 6 minutes ago

  @MountKrushmore @DAKKADAKKA1 Yeah remember what the hell happened to mass effect Andromeda what it launch with technical issues and glitches and anthem was rushed to launch filled with crying Devlopers over the stress they put in over BioWare magic that doesn't exist

• 
  Randy M.@theElusiveEye (@TheElusiveEye1) reported 11 minutes ago

  @J0hnADouglas They seem content to move forward with more trash like Rings of Power and Fallout than an actual well written show made by passionate creators. Well, this confirms my suspicion that God of War and Mass Effect are in serious trouble.

• 
  Uncle Dee (@UncleDee2103) reported 12 minutes ago

  @splitcann @GamewithDave That may actually be my problem. I never played the first one, so I never got connected to the overall story and the characters the same way I did with, say Mass Effect or Dragon Age.

• 
  thed.vawaifu (@KevinGame2013) reported 13 minutes ago

  @theonewhoistobe @mrpyo1 No it did not I would have games released in a finished state rather than games launch in a buggy broken and unfinished state like battlefield 2042,the Lord of the rings golem, redfall Mindseye anthem, mass effect andromeda, concord, ssktjl marvel avengers fallout 76, and any games that launch with technical issues. And I agree with yongyea here

• 
  Via 🏳️‍🌈 ******* Jill Tuther (@AnimatedWomen29) reported 13 minutes ago

  I’m having some of the worst weeks of my life so I bought the mass effect normandy ‘Lego’ to hopefully fix that

• 
  porkinscopilot (@porkinscopilot) reported 17 minutes ago

  @larryemcdaniel @GoodGameKofi Problem was they did not own many of the 360 big IP's outside of Halo. They later bought Gears and Forza in the one Gen All those biggest 360 games were third party mass effect, fallout ,COD,ES etc PS turned around on the 4 had better pricing and got the marketing for 3rd parties

• 
  TwinsStyle (@anything0301) reported 19 minutes ago

  This and Mass effect suffer from the same problem, I think Amazon is turning into Netflix with their new stupid vision (modernized adaptations). The biggest problem is that Amazon has rights to half of the video games currently around and with their vision, I think they will be all doomed 💀

• 
  captaindino123 (@captaindin123) reported 19 minutes ago

  @biggieU_U @Henry10113 I absolutely love mass effect, literally one of 3 tattoos I have is from ME, 1 is ******* rough to play, probably the best story but the game play was bad even when it came out, tried and dropped after the big Game Informer issue on it, only went back after playing and loving 2

• 
  Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported 22 minutes ago

  @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

• 
  Winter ig🏳️‍⚧️🏳️‍🌈🇺🇲 (@ExPrinceWinter) reported 23 minutes ago

  Mf i got an unopened copy of mass effect legendary edition for 10 bucks for my xbone Halo MCC goes on sale regularly for 10 bucks, 6 games, pve, mp, AND pc modding for 10 bucks Fallout and Elderscrolls regularly go on sale Thats a skill issue

• 
  Timothy D. Nutt (@timothydnutt) reported 23 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

• 
  Dream (@dreamrog) reported 29 minutes ago

  @Tacofridge @Swurv__ No, that’s not a fix, at that point is no longer a BIG universe with hundreds of planets. If you like small you have Outerworlds, Mass Effect, Star Wars, etc. If you want BIG you have Starfield, No Man Sky, Elite Dangerous, Long Journey Home, Starflight. Is good to have both!

• 
  Rick O'Shay (@shay_o66668) reported 30 minutes ago

  @luskybe @DanticsOfficial Tim hijacking the role of the main villain feels completely contrived. And having service be the main enemy is contrary to what all the marketing showed. All the marketing showed us fighting Reaper forces. They didn't show us fighting Cerberus troops. Cerberus was established in the previous game to be an untrustworthy but important Ally. Mass Effect 3 was supposed to show us all putting our differences aside and fight a much larger mutual enemy. Instead we have 18 missions fighting Cerberus and only 11 fighting the Reapers, and fighting the Geth for five missions. And if Cerberus was brought in to diversify the enemy forces, well, the Reapers could have easily done that they intermixed the reaper units with the collector units.

• 
  eelsmaniac (@eelsmaniac) reported 32 minutes ago

  to anyone saying that people who don't like the new god of war because you hate woman and female lead characters in games, or you only like characters that are half naked and 'hot', which i am one of those people who does not like the new god of war i love Cynder the dragon, the second lead in legend of spyro dawn of the dragon, how is she half naked and hot? i love Grace Ashcroft who is not half naked, she is also one of the lead characters, i love Claire Redfield, she is not half naked, also a second lead, Lara Croft, yes she is technically half naked, but i do not find her 'hot', i love female Shepard from Mass Effect, she is not half naked, she is also the main character, unless you choose male Shepard, i love Jill valentine, she is not half naked, she is also the second main character, i don't find any of these characters 'hot', but i still love playing them, because they are interesting characters, i play video games because i want a good story with good characters, if you are going to make your lead a female, make them interesting and not bland that are perfect in every way, just to put bs diversity, none of these characters i mentioned are perfect and bland, they make mistakes and have problems, that is what makes them good just like most male characters are not perfect, Kratos is a literal murderer who is technically a villain, Leon is a rooky cop in re2 and fails a lot through the game, and in re9 he is trying to fix a mistake he believes is his fault, Ethan from re7 and 8, is a regular guy who struggles his entire way through, in 8 he is trying to rescue his daughter, he is not perfect but he pushes through all these characters are good and interesting because they are not bland, they are strong characters but they are not perfect, that is why people love them, and that is why people do not like most modern games with female leads, because it is not about making good games, it is about putting diversity where it should not be

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 34 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 38 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  MR3D-Dev (@MR3Dev) reported 39 minutes ago

  @nuhre_ From what I saw the problem is they have Mass Effect Andromeda level writing, with characters that won't STFU in combat always having a quirky statement.

• 
  CaptainRenault (@renault_captain) reported 41 minutes ago

  @Knight10293847 I’d say the same thing about Mass Effect…go find these Turian Insignias knowning that some Lovecraftian Horrors are about to invade the galaxy. Almost any open world game has this issue. Skyrim only escapes it by having a plot so uninteresting you don’t care about the narrative

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 43 minutes ago

  So, it took me a long while to realize Veilguard was just Mass Effect 2 because I was forcing myself to see it in a Dragon Age box. But also I don't think Veilguard really hits that Mass Effect 2 plot set up until the City choice. Before it feels like its live service remnants had it visit every major hub so that the grind could start for it. Only for that to be changed and now they had to change it because they could. And the Mass Effect 2 plot set up works well enough to visit different locations and do it multiple times.

• 
  nygma0451 (@nygma0451) reported 47 minutes ago

  Mass Effect 2 is criminally overrated. Good game, but its where everything went wrong. A lot of the problems with ME3 & maybe Andromeda can be traced back to 2. Its also the turning point when BioWare went from a respectable RPG developer, to the vapid AAA game company it is now.

• 
  Insein🎮🇺🇸 (@Insein81) reported 48 minutes ago

  @Grummz No. Anthem should have never happened as conceived. If it was a single player game with some multiplayer attached on, sure. They wanted live service and it was not built for that. They sacrificed Mass Effect for this game.

• 
  Woopah Troopah (@WoopahTroopahYT) reported 50 minutes ago

  @Shiza_Kiwami No, a lot of remakes are just unnecesary. I played mass effect for the first time a year before the remakes were announced, i never had an issue with the original game

• 
  Lex, Lex and Lex, Attorneys at Law (@Lexbianism) reported 52 minutes ago

  @Slumdog_Milly I have no problem with your take, I simply disagree. If your problem is with the story, fact of the matter is that not every game will give you full narrative freedom. It's like Mass Effect or the Witcher, you get a preset character and get to make some narrative decisions to

• 
  (Adjective) Yehuda (@yehuda_vs_world) reported 54 minutes ago

  Most of this looks incredible, but the faces are somehow worse than Mass Effect Andromeda. Please fix @fable!

• 
  FYREDEUS (@fyredeus) reported 59 minutes ago

  @TonyadeVitti In the Mass Effect games the galactic Council solves that problem by forbidding A.I. but instead allowing "V.I."s - Virtual Intelligences that know EVERYTHING in a narrow specialization but nothing beyond that; a travel V.I. knows ONLY travel, translator V.I. ONLY languages etc.