Mass Effect Andromeda

Is Mass Effect Andromeda down?

No problems detected

If you are having issues, please submit a report below.

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Mass Effect Andromeda Outage Chart 03/17/2026 21:10

At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Lelizer91 Lelizer91 (@Lelizer91) reported

    I've bought dog tags off Amazon, just to replace the silencers & chain on the #MassEffect dogtags I got in my tactical bag bundle. Only problem is the paint chipped out the N7 so I'm gutted. Hope @BioWareGear store don't mind.

  • SelinaxMarie 🦋 Selina 🦋 (@SelinaxMarie) reported

    @UberNick_ Mass effect 🥲 just finished the trilogy and I am BROKEN

  • NotJealous Chrissy H (@NotJealous) reported

    @masseffect are you guys gonna fix the bug with the trinket that Shira gives you, went to eletania to insert the trinket she gave me and now I don't have the trinket and it says it's a mystery that will never be solved....can we get an update

  • RazorMouse Rasmus Keldorff (@RazorMouse) reported

    @ProceduralTRV @THInterloper I think what we’re seeing is the result of HG fast-tracking out Expedition 2; probably the original plan was to have regular expeditions with 2/3-month duration, but some external factor dictated the need to shorten Ex 2 (Mass Effect re-issue relevance?)

  • kuliddar David Mariez (@kuliddar) reported

    @JamieLovett Not a train wreck at all. Issues amplified by publications like Eurogamer that just kept hammering on it over and over again. Was it a good game? Yes! Was it better than the original trilogy? No! Will I do another play through ? Definitely! #masseffect

  • PlayerEssence OJ - PlayerEssence (@PlayerEssence) reported

    The next Mass Effect game cannot run from Shepard's timeline and what happened. Fix Mass Effect 3's ending, embrace the characters in that timeline, and follow what made the original trilogy great. Andromeda ran scared from the debacle endings of ME3 and they payed for it.

  • molinaviee molly (@molinaviee) reported

    Finally playing mass effect tfor the first time since I got le during the sales and I'm enjoying it but I'm having pretty serious performance issues like insanely long load times, audio lagging behind animations and getting caught in loops, random harsh fps drops

  • GenCarlson Sailor Mars (@GenCarlson) reported

    Worst part of Mass Effect is they never could fix he crazy eyes

  • RangerValor Valor (@RangerValor) reported

    @masseffect @bioware @macwalterslives Hey! I'm having an issue with achievements not registering on Xbox in the game. Is this a known issue?

  • cryptidcrepe cryptidcrepe (@cryptidcrepe) reported

    @masseffect My game crashed on Xbox Series S today and I lost 300K credits upon reload. None of my saves have my previous amount. Is this a known issue? I was just about to upgrade my weapons too. 😩

  • JabaTheFat Jay Bloomfield (@JabaTheFat) reported

    @DeanRoyWoodward @D_J_Savage @eurogamer That's my thought. As a game it's pretty great once the bugs were sorted but it's a bad mass effect game and I think that's the issue people have. It's missing that certain spark

  • DBrockitt007 Daniel Brockitt (@DBrockitt007) reported

    Sorry everyone: Mass effect 2 decided to crash on me and then deleted the save game data on me 🤬grrrrrrrrrrr!!!!!!

  • TerenceJ11 Terence (@TerenceJ11) reported

    Well just had a **** glitch for Mass Effect 3. I leveled up, it switched my class & reset me back to level 1.

  • adambmerritt Adam Merritt (@adambmerritt) reported

    @BioWareGear I just received my Mass Effect Legendary Edition Cahe - Wave 2 and my N7 Helmet is defective. The blue LEDs work but the red LEDs do not. Just submitted a customer service request via Development Plus Inc.

  • DDTJOESTAR1 🐅DDT vas' Normandy🐅 (@DDTJOESTAR1) reported

    Mass Effect puts me in such a choke hold. Synthesis ending at first. Got duped, reload the save. Earn the better Destroy ending. I'm still wanting to play more. Damn you Andromeda. It really is the crew that's mostly the issue.

  • NotJohnDaker Not John Daker (in RCIA) (@NotJohnDaker) reported

    @Fiannawolf2 Too true. Mass Effect 1 set up so much good stuff that was squandered by the sequels. I am not saying they should have had all 3 games perfectly planned out from the beginning, but an outline would have been a good idea. Would have prevented the story problems 2 & 3 had.

  • BlazeKnight0923 Mike 🔥 Blaze Knight 🔥 (@BlazeKnight0923) reported

    @masseffect Can I just crash a meteor into the Mass Relay before they get here?

  • ReeceHasBeard ReeceHasBeard (@ReeceHasBeard) reported

    @masseffect Hah no problem I know a certain biotic god who will send them running back into the void like scared children.

  • EigenbergerC EigenbergerC (@EigenbergerC) reported

    @masseffect Any word on if the next patch will fix the default N7 helmet having its chin move when Shepard talks in ME3?

  • aleah_the_brave aleah ✨ (@aleah_the_brave) reported

    my biggest issue with the mass effect trilogy is that i keep forgetting to feed my ******* fish and they DIE!!! can someone else on this ******* ship not spare two seconds to feed them for me while i’m out saving the galaxy like damn

  • JoshHoodTheBard Josh Hood (@JoshHoodTheBard) reported

    This has been in my head for days now and I'm going to make this everyone's problem today. Here is the cast of Dragon Age Inquisition if they were characters played by the cast of Mass Effect 2 in a game of D&D

  • thedestati TheDestati (@thedestati) reported

    @EAHelp fix @masseffect Legendary (1 & 2) I've posted a lot of threads on the forums. From the constant voice-dialogue getting cut off to "improvements" that can be made for better experiences. This is for PC @Steam

  • CobaltScribbler CobaltScribbler🔞 (@CobaltScribbler) reported

    While waiting on my stuff to reinstall... I've always wondered why EA won't just remaster Sims 2 considering the high demand for the game, or at least just republish it and fix it up for Windows 10. I own several pre-2008 games on PC that work fine, including Mass Effect.

  • BRTMerrill Barnaby Merrill (@BRTMerrill) reported

    I demand Bioware reimburse me in full for not bothering to fix the Mako's handling in Mass Effect Legendary Edition

  • Fiannawolf2 Fiannawolf, Questing for the Superversive. (@Fiannawolf2) reported

    I want options! If your setting is much more hopeful: Then yes, please use that plot armor to make many GOOD guy characters happy at the end. Kinda how the Illusion of Choice was broken In Mass Effect series. OFFER A GOLDEN ENDING in RPGS esp if they start out more optimistic.

  • Eagle_Eye_Gib Jeremy (@Eagle_Eye_Gib) reported

    Playing through Mass Effect 2 LE and on the crash site for the Normandy. I forgot how stupid eerie this is. #Masterpiece #MassEffectLegendaryEdition

  • lukatory_Twitch Lukatory (@lukatory_Twitch) reported

    Day 1 of Mass Effect was fun. Def has some issues that I feel could have been addressed with the remaster but oh well... look forward to thr next stream where we will actually start the story and not just wander doing side content for 5 hours

  • Royce_A_Miller Royce Miller (@Royce_A_Miller) reported

    @bioware @masseffect Conrad Verner just accused me of shoving a gun in his face on my pure paragon run. I know it's a glitch, but it's still kind of offensive to hear that twerp lying to my face.

  • VaBouyave Puppa Shepard (@VaBouyave) reported

    @Ghost_Focus Got the same problem with Mass Effect atm. Colors, brightness and contrast look completely different on my phone and tablet. With other PM i tend to put more brightness because it always looks a bit dim on Twitter.

  • mslyraharte Lyra Harte (@mslyraharte) reported

    Seems like @bioware have screwed up the save system in @masseffect Legendary Edition. Creating a save file also creates dozens of blank 0hr Soldier class saves under the same name. Deleting one of these wipes your original save. I was 48 hrs in, on NG+. Annoyed and upset. Fix it.