Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	2 months ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	9 months ago
Leeds	Online Play	9 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Omega Ashura (@OmegaAshura) reported 12 seconds ago

  @atharia_ true but honestly i hope they do sell mass effect and bioware. EA is simple a cancer for bioware that along side it owm problems only leads to more conflicts

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  Victor Garcia (@vmg__0) reported 24 seconds ago

  @ChShersh Survivorship bias may be at work here, you probably don't play or think about the completely broken games. (Remember that one Mass Effect game?) Also, games are art and what is considered broken or not is fuzzy, often when there are bugs they become part of the game because they are fun.

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  𝓑𝓵𝓾𝓮-𝓔𝔂𝓮𝓼 𝓦𝓱𝓲𝓽𝓮 𝓓𝓲𝓬𝓴𝓰𝓲𝓻𝓵 (@CH4R10T_TV) reported 1 minute ago

  my real problem isn't writing at all, actually, it's the combat. the action style requires more commitment to enemy movesets, which the game does not deliver on. the companion skills are gutted. the loop is very repetitive on further playthroughs. they made mass effect 2 two.

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  Richard Valdez (@RealRichardVald) reported 4 minutes ago

  @DanticsOfficial The only issue with using Mass Effect 1 if it doesn't really affect much besides one special mission in the first game in a few passing references in the sequels. I think Dragon Age would have been a better example

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  Owen Lars 2 (@Owen_Lars_2) reported 7 minutes ago

  @d_linkski got another similar laptop a few years later, tried again, same issue. every personal computer i've owned has been similar- strong but not specifically made for gaming, with integrated cards that games hate. my 1st game on steam was mass effect and i have 1 hour played over 8 pc

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  Timothy D. Nutt (@timothydnutt) reported 9 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

• 
  MR3D-Dev (@MR3Dev) reported 9 minutes ago

  @nuhre_ From what I saw the problem is they have Mass Effect Andromeda level writing, with characters that won't STFU in combat always having a quirky statement.

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  captaindino123 (@captaindin123) reported 9 minutes ago

  @biggieU_U @Henry10113 I absolutely love mass effect, literally one of 3 tattoos I have is from ME, 1 is ******* rough to play, probably the best story but the game play was bad even when it came out, tried and dropped after the big Game Informer issue on it, only went back after playing and loving 2

• 
  Bruno Ferreira 🇵🇹 (@cvigti) reported 10 minutes ago

  @DestinLegarie As someone who doesn’t like FPS,I love Gears, mass effect etc. I like the witcher and not skyrim or oblivion and I like gta. Many ppl are like this. I like halo’s history and doom’s gore and looks, but can’t stomach the fps. That said, I think gamepass was the problem with doom.

• 
  lex is playing bg3! (@afrochantter) reported 10 minutes ago

  th funniest thing about EA is that they don't like money, apparently. for all their want and need of a live service game, they never considered that a mass effect live service based on me3's multiplayer would sell tons?

• 
  Somebody Someone🆓 (@sbso25) reported 13 minutes ago

  @AdeIica @Flanz111 @HardwareSteam Bioshock worked. Cyberpunk, Avatar, Mass Effect didn’t work. I didnt feel like testing more games. I’ll just wait until they update it and fix it.

• 
  Varayen Trinity (@PenPwyll) reported 14 minutes ago

  @kalaelizabeth I don't want to call them "woke" because thats not the right word and its become a sledgehammer like so many others. Mass Effect and Dragon Age always had societal themes and engaged with social issues ahead of their time (Dragon Age got gay marriage before the U.S.A)

• 
  Emergency Medical Fella (@thatmedfella) reported 16 minutes ago

  Sorry babe, can’t talk. I’m doing the infinite xp mining laser glitch in Mass Effect

• 
  Gareth Walker (@Revision_124c41) reported 19 minutes ago

  @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

• 
  Aidenthejoker (@Aidenthejoker) reported 24 minutes ago

  @nuhre_ They also have a massive problem with mass effect 5, juat conceptually. It won't be a sequel to andromeda so it has to be 3. Now are we playing shepherd again or a new character? Anything but destroy reapers seems impossible to really continue. What choices do we go with? Do we import? Really hard to do now so will we pick? There are so many setting issues involved which will cause massive problems. And thats before we even begin.

• 
  Ƚล Ð๏ͼϯ๏ṛล (@VoxDocVoxDei) reported 24 minutes ago

  Am i overthinking it, or is it odd that Iran would cyberattack the state that is led by Tim Walz and not a hugely populated one for mass effect, and at the same time we were warned that AI had "broken free"? Prolly just overthinking.

• 
  FinalBoss.io (@FinalBoss_io) reported 30 minutes ago

  600 employees is usually where RPG studios start translating “we know our audience” into “we need a wider one.” So Owlcat saying it won’t turn its back on hardcore CRPGs is good. It’s also a promise that gets harder to keep the more expensive your org chart gets. The risk isn’t that The Expanse: Osiris Reborn looks more like Mass Effect. That part is fine. Studios should try new shapes. The risk is the familiar disease of scale: every sharp edge gets treated like a market problem. Complex systems get simplified. Failure gets softened. Friction gets removed until all that’s left is “accessible,” which is industry code for less specific. Owlcat has earned more trust than most here. Pathfinder and Rogue Trader did not feel focus-tested into paste. That’s exactly why the pressure is real. Growing while keeping taste is harder than growing. Anybody can make the target bigger. Very few studios get bigger without sanding off the part worth showing up for.

• 
  Trey👑 (@ThatGuyNamedTre) reported 31 minutes ago

  Yeah Max is spot on here. The games I own physically are the games I love. Mass Effect, Cyberpunk, Ghost of Yotei, Crash Bandicoot, Spyro, Sparking Zero, Astro Bot, and more. Next game I wanna own physically (if the reviews are good) is Halo. And I want GTAVI physically 😭

• 
  Denise Roginsky (@Denise_TEW2013) reported 33 minutes ago

  @Larry13636248 @DevlinBrady3 @Wahoolet I don't think "woke" was a factor, but it has been a long time. The issue was that the game launched in a disastrous way, with graphical glitches during cutscenes. Mediocre writing, mediocre story, and it just didn't feel worthy of the Mass Effect name.

• 
  Gyt Kaliba (@GytKaliba) reported 34 minutes ago

  Doing a bit in the first Mass Effect that I somehow NEVER did last time (the Bring Down the Sky stuff). Can't for the life of me figure out why, I enjoyed these enough that I played all three games back to back, so wanting to be done wasn't an issue.

• 
  TheMadGamer (@TheMadGamerHere) reported 34 minutes ago

  @vavaara It's too bad it's giving tou trouble. Mass Effect Legendary has a decent photo m9de, iirc

• 
  Count of Arcadia (@ArcadiaCourt) reported 36 minutes ago

  @BasedChar_RE The problem for Mass Effect is that the ending to 3 is such an ending that you can’t go forward without addressing it, and Andromeda tried the reasonable concept of avoiding it. However, BioWare screwed it up from story to just making sure the game worked.

• 
  Strokavich Okametal (ストロキャビッチ） (@Strokavich) reported 36 minutes ago

  @HossMatch Mass Effect has a good fix to this. Everyone is just using a universal translator that converts their language into the language that race understands. It also has some interesting oversights as well, like how the Elcor don't actually use a verbal language, but rely on body language and pheromones, so the translator makes them sound monotone with no emotion or inflections at all. Then there are some words that don't get translated as they don't have a comparison or the translation would be a whole sentence for a word or something, like when Tali says Keelah se'lai.

• 
  Vanclomming (@Libertonian13) reported 38 minutes ago

  @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only issue, though; I was especially into mods, but they took up a lot of space. The mods I downloaded for Mass Effect took up nearly 20 GB in total. Now, since my new system doesn’t have an HDD, I can’t download many mods.

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  Winter ig🏳️‍⚧️🏳️‍🌈🇺🇲 (@ExPrinceWinter) reported 43 minutes ago

  Mf i got an unopened copy of mass effect legendary edition for 10 bucks for my xbone Halo MCC goes on sale regularly for 10 bucks, 6 games, pve, mp, AND pc modding for 10 bucks Fallout and Elderscrolls regularly go on sale Thats a skill issue

• 
  (Adjective) Yehuda (@yehuda_vs_world) reported 45 minutes ago

  Most of this looks incredible, but the faces are somehow worse than Mass Effect Andromeda. Please fix @fable!

• 
  🍉Spectre Raccoon🦝| Kaidan Alenko’s no.1 Fan | (@Racc00n_Guy_) reported 46 minutes ago

  So far my problem with the game is that somehow I still don't feel like I am playing a mass effect game, it just has a totally different feel to it that I find it hard to get used to 😭

• 
  iiiworld/lowerlevel ⛥ (@Tre_llX3) reported 49 minutes ago

  @stupidsoycat @GamesRadar that mass effect collection is forsure a S tier. the first one alone is S by itself, & don’t even get me started on NV 90% of the fans are larping that **** was broken as ****

• 
  Via 🏳️‍🌈 ******* Jill Tuther (@AnimatedWomen29) reported 55 minutes ago

  I’m having some of the worst weeks of my life so I bought the mass effect normandy ‘Lego’ to hopefully fix that

• 
  Preen the Avali (@PreenTheAvali) reported 57 minutes ago

  @RinoTheBouncer @dawiddrzala what about game file size. there's only so much that can be fit on a disc and a disc only utilizes specific data compression formats. mass effect 2&3 tried to solve this by splitting the game on 2 discs but it wasn't as effective as they hoped. the issue is that it will happen