Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • podperson Tonio Loewald (@podperson) reported

    The fact that they struggled with this issue is evident from the mixed assumptions underlying story points. E.g. some quests are said to depend on a response from the Milky Way, but most of the story assumes that not only did they leave before Mass Effect 1...

  • iSnob iSnob (@iSnob) reported

    Mass Effect was my favorite game of all time. Unfortunately, the Legendary Edition is so full of game-stopping bugs as to be literally unplayable. I can’t imagine there was even a modicum of QA testing; it is _that_ broken. Truly feels like an Alpha; so many things don’t work.

  • stephBoisvert Stephane Boisvert (@stephBoisvert) reported

    Clearly @EA didn't fix any bugs in Mass Effect 1. It just crashed 5 times while fighting Saren.....

  • podperson Tonio Loewald (@podperson) reported

    My questions revisiting #MassEffectAndromeda were (1) was it actually that bad? And, (2) if so, what went wrong? Was it fixable? So, I'm sure that this was a huge debate among the creative team, but I think the big problem was the end of Mass Effect 3...

  • podperson Tonio Loewald (@podperson) reported

    And, in fact, #MassEffectAndromeda may be the necessary price of ham-fistedly ignoring the #MassEffect setting, while retaining many of the good parts (but no Elcor!). Unfortunately, they start Andromeda with the same ridiculous issues that they already had in #MassEffect...

  • DirkVanilla You hate to see it (@DirkVanilla) reported

    The fact I can't play Mass effect, in single player, because your servers are down @EA is so ******* stupid. Let me play this game without having to sign in, even on ea play you waste of space company

  • PapaFuzzFFVIIAC Ryan (@PapaFuzzFFVIIAC) reported

    @SmolArtistBoi Example, a lot of the time I prefer the £3 or less games over AAA. Recently Broken Sword 1 & 2 were £1.30 (£4.99 out of sale) each on Steam. I'd rather get myself that instead of the £54.99 Mass Effect™ Legendary Edition. 2/2

  • Sealdude3 Sealdude - Commissions Opened! (@Sealdude3) reported

    @_drokash You make a fair point... Though they wouldn't really have to tackle those issues if they stuck with a sequel exclusively for Andromeda. As it stands, I'm not as excited as I could have been for the next Mass Effect game.

  • sellor_d Dr.Sellor (@sellor_d) reported

    @XboxSupport I am having problems with giars 5 every time the game is started an update of the game always starts as if it were a bug. I also encountered video artifacts in mass effect legendary edition. someone at the same problem @XboxSupport #XboxSeriesX #XboxGamePass #xbox @xboxinsider

  • uncannyRobber Knots (@uncannyRobber) reported

    hey all, this is some bad news about the small mass effect series: cant continue it on stream due to major internet issues. I'm barely getting over 10 mb/s, so here's hoping this message reaches yall with no issue. stay cool, and drink some water

  • podperson Tonio Loewald (@podperson) reported

    Just as most problems with the #MassEffect setting could easily be fixed by pushing first contact further back, say 150 years, #MassEffectAndromeda needs to have been set, five years after Nexus arrived in Andromeda...

  • Crusader3456 Crusader, Lord of the Realm (@Crusader3456) reported

    @DevGameDev Jedi Fallen Order and Squadrons both launched and still have 0 MTX. Mass Effect LE as well. The announcement of No live service for Dragon Age 4 too. All while investing billions into Mobile Studios. Seems like a great long term way to build back up brand trust.

  • I_Will_Haunt_U Woeful Wraith (@I_Will_Haunt_U) reported

    @BioWareGear @masseffect Get PayPal as payment service already you asshats.

  • Arvydas_B Arvy (@Arvydas_B) reported

    @Sparky1j I also vaguely remember playing that Mass Effect with terrible lag because my phone couldn’t handle it at the time. Wonder if it’s still out there 🤔

  • xlsoundAkantor TheAkantor🇵🇹 (@xlsoundAkantor) reported

    @selfsurvivalist Weird that licenses issue, i am on PS4 playing the physical version of Mass Effect but going to see if my digital purchases have that problem

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