Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • deCode666 deCode (@deCode666) reported

    @michalpg Oh, and couple of issues: 1. it saves the shots in .bmp 2. it doesn't remove the photo mode UI (which is completely ridiculous) Come on, @masseffect , what were you thinking?! @WoodyWoodChoppr , keep this in mind, mate, of you're playing on PC.

  • Drogg5 Drogg (@Drogg5) reported

    @masseffect Is anyone else getting tired of games being released that don’t work? The last 3 games I’ve bought have all had problems, it’s criminal that this is the new norm.

  • draglikepull draglikepull (@draglikepull) reported

    Kinda want to buy the Mass Effect trilogy because they're great games and I can't play them any more because my Xbox 360 is broken. On the other hand, I don't really want to pay another $90 for games I've already spent more than $200 on.

  • FrostBlight0 ☆ A Very Tired Dragon ☆ (@FrostBlight0) reported

    So I finally got Mass Effect Legendary Edition installed after 24+ hours. Only for the launcher to not launch even after using some common solutions to fix it. **** my life 8')

  • NotoriousROZ A Sentient Swarm of Butterflies (@NotoriousROZ) reported

    Does anybody know if the Mass Effect Legendary Edition fixed Mass Effect 2's broken buggy mess of a PC version?

  • hippyadam hippyadam (@hippyadam) reported

    I know everyone is playing resident evil and mass effect but the new #SubnauticaBelowZero is bloody excellent. Fixes the main issues of the first game and lots of improvements including a map. Really liking the frozen wastes setting too.

  • themtilhan mtilhan (@themtilhan) reported

    When I see the issues Mass Effect Legendary Edition has on PC port, it makes me glad that I did not preorder. I wonder when are the studios stop just copy paste the console versions to PC. Astonishing that even Bioware does that.

  • Jackhammer_Rage Jackhammer Rage (@Jackhammer_Rage) reported

    @masseffect Any chance you guys can fix the surround mixing on PS5? All dialog and gunfire comes from rear speakers. @bioware

  • jaymonstermev Jason Hardy (@jaymonstermev) reported

    @masseffect I think Garrus is broken, he doesn't move... at all

  • sarCCastro sarCCastro vas Normandy (@sarCCastro) reported

    Don't mind me. Just fixing random problems on an intergalactic space station. Normal Mass Effect stuff.

  • THOMASNATOR ENDPOGGER HYPE (@THOMASNATOR) reported

    @CmdrNinja i mean your prof pic has stayed the same for a god damn while. Problems or no, Ninja likes his Mass Effect.

  • NerdyWizard Nerdy Wizard (@NerdyWizard) reported

    Trying to decide if I play Mass Effect legendary for myself or wait to stream it. I have this problem with every new game! #StreamerWoes

  • Prophet_CN7 Prophet (@Prophet_CN7) reported

    @4imrBambi @EAPlay @masseffect thx - but I finally found out what was causing the problem. I had a windows update yesterday. 3 or 4 updates. I went into the update-history and deleted them (except one that was not possible). Now its ok. BUT, fps are BAD - REAL BAD :-( .

  • 05Strider Strider 05 (@05Strider) reported

    @EAPlay @masseffect Is this Game working It keeps crashing at press start after intro. Any one know how to fix?

  • CrossanBlair Just the Doctor (@CrossanBlair) reported

    @EAHelp My #MassEffectLegendaryEdition is having issues launching the first game, the other 2 work just fine (from what I can guess), I launch Mass Effect 1 and get booted to the Xbox Dashboard without any messages or errors. Have the physical copy of the game, not sure why it is

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