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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 5 days ago
Bordeaux Transfer 5 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Pupchicoin
    Spook (@Pupchicoin) reported

    @Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top

  • WezG
    Wez G (@WezG) reported

    hi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.

  • stealthyshurik1
    stealthyshuriken 🐒🦧 (@stealthyshurik1) reported

    @krakenfx please fix your BRL funding rail. It only ever works half the time

  • bbclub007
    Traderg (@bbclub007) reported

    Yo @krakenfx when do you support #robinhoodchain network ? As you see tons of market share and in fact it’s better than ETH and Base. So why can’t you eat the share ? It would be easy on a lot of traders as well.

  • JookCrypto
    Jookiaus (@JookCrypto) reported

    @krakenfx So I can borrow money to buy more of the $layoff hedge ? The hedge against the greatest shift in labour market history ? Holy **** this is an infinite money glitch.

  • cde4gd
    CC (@cde4gd) reported

    @krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back

  • MonericaProject
    Monerica (@MonericaProject) reported

    @BloodReaver @xenumonero @krakensupport Until a public statement on their site has been made, it’s all speculation.

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakensupport Does that mean to tag @krakensupport ? Because i am not sending DM to anyone. The world needs to know how things could be great, with only a little help from the top.

  • CryptoApprenti1
    Dr.Hash“Wesley” (@CryptoApprenti1) reported

    It's 2026 and Kraken @krakenfx is still running these cheap tricks on unsuspecting users. Laughable. The sooner you shut down, the better.

  • 3SlashM
    3Slash (@3SlashM) reported

    I like the part of the lore that @bankrbot while down on x relentlessly shipped LP and buy back program, @krakenfx listing and some magic stock fee structure. Today the gold check is back. Wen chat fren?

  • quath93
    mianma.ink (@quath93) reported

    @sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain

  • zapzupzep
    zapzap (@zapzupzep) reported

    @pedma7 @krakenfx Was about to switch to kraken but their UI was too unintuitive. Anyway I turned my back to crypto so that problem fixed itself

  • Avaxgator
    AvaxGator | 🐊 Tech and Ballgame’s (@Avaxgator) reported

    @krakensupport @kator1313 Please don't go down the meme road. Please stick with rwa .

  • Derek9o9
    Derek (@Derek9o9) reported

    @krakensupport More customer service reps needed?

  • toledanogonzalo
    Xavier Xemard (@toledanogonzalo) reported

    @IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.

  • tushant_suneja
    Tushant Suneja (@tushant_suneja) reported

    institutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.

  • ernestobtc
    FutureObserver (@ernestobtc) reported

    @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

  • Mcistifan420
    Bence (@Mcistifan420) reported

    @krakensupport Hey @krakenfx my account has been service limited for almost a week. I wrote an email but I haven’t got an answer. Pls help

  • bbclub007
    Traderg (@bbclub007) reported

    Yo @krakenfx when support Robinhood chain ?

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.

  • divorcedadb00ty
    …Is a Real Dad (@divorcedadb00ty) reported

    @krakensupport Kinda feels like you should be indicating that? Like crypto in general is in a down trend and my only option is to long so Im just not gonna use funded and now im out $20 😐.

  • CryptoApprenti1
    Dr.Hash“Wesley” (@CryptoApprenti1) reported

    Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

  • MonericaProject
    Monerica (@MonericaProject) reported

    @BloodReaver @xenumonero @krakensupport We literally got an email about a 10 million dollar a day withdrawal limit after this “support” message and there’s no mention of Monero limits. Screenshots are not evidence. There’s no official post, email or URL about this.

  • damzyy0609
    Damilola Afolayan (@damzyy0609) reported

    @shufflence @Coinsquare @krakenfx Have you chat up the customer support

  • Xavier_3102010
    Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported

    @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

  • Zenia_sol
    Zenia (@Zenia_sol) reported

    @subii_oc @injective @krakenfx They support major ecosystem developments.

  • 108gua
    jimmy (@108gua) reported

    @krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.

  • YojadKang
    Angel (@YojadKang) reported

    @blaack_mambaa $ANYONE isn’t listed on @krakenfx they announced a listing late last year and then it never happened and they deleted the post, since that moment it’s been down only, over 90% drop since then and they ignore any questions to why the listing didn’t happen @AnyoneFDN

  • FixTheMoneyBTC
    Wil Ro (@FixTheMoneyBTC) reported

    @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

  • dave_pasin
    Dave Pasin (@dave_pasin) reported

    @krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal