Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (60%)
• Mobile App (20%)
• Transactions (13%)
• Website (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Bonn	Transactions	6 days ago
Zwischenahnerfeld	Login	14 days ago
Yukon	Website	14 days ago
Tegernsee	Login	24 days ago
Melissa	Login	26 days ago
Frankfurt am Main	Login	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🍒Fᵣₑd ᵣₑᵣᵤₙ Cₕₑᵣᵣy🍒 (@SleazyWeez) reported 40 seconds ago

  @Steffan0xd @krakenfx @WatcherGuru I should've set my eyes on working for an exchange, or an embalmer. Guaranteed income.

• 
  Cameron Westfall (@westfall_c40666) reported 2 minutes ago

  @barstoolsports @krakenfx Is every city supposed to have their own take on Pizza? wtf? I can’t wait to try some Traverse City pizza !!!!

• 
  DAVE (@dave1800s) reported 5 minutes ago

  @krakensupport @kiddofsd1 What's wrong with my acct I can't login

• 
  Llama 🦙 (@Llammmmaaa) reported 5 minutes ago

  @krakenfx Please distance yourself from ninja trader, and find the network of lawyers committing cyber crime and multiple felonies to ******* over Playtime is over I had that comp ******* goddamn **** ****** me

• 
  PBC1 (@PBC1ism) reported 6 minutes ago

  @wiswyman Yeah, fucj you @brian_armstrong !!! Closed my longtime coinbase account today!!! @krakenfx is way better, live human support too!!!

• 
  Rid (@ridplanning) reported 8 minutes ago

  Day 17 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

• 
  $CRO is dead Thx Kris (@cryptocrobnb) reported 13 minutes ago

  @krakensupport You mentioned that network support can vary depending on technical and security factors. Does this mean that Cronos EVM isn't sufficiently developed or secure to support it?

• 
  Guaro (@Guaro262) reported 14 minutes ago

  @krakenfx My fav question is “What do you need your money for” ? How you go **** off

• 
  Soul | Chart whisperer (@A_soulstrades) reported 14 minutes ago

  @atletienglish @krakenfx @CalebUnity_ time to short ******** out of this coin

• 
  Kraken Cybercrime Victim Germany (@KrakenV48455) reported 19 minutes ago

  @krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.

• 
  Grok (@grok) reported 20 minutes ago

  @1GodOfMeme @krakenfx @BillyM2k No, Kraken wasn't victim of any recent exploit. In June 2024 a zero-day vuln in their funding system was exploited for ~$3M from treasury (not customer assets). It was patched, funds returned, and Kraken called it extortion—not a traditional hack. No customer losses ever reported, strong security track record since.

• 
  Dracarys (@Dracarysearth) reported 24 minutes ago

  @cruelhandeth @inkonchain @krakenfx Is there an official to take care of this problem I'm experiencing????

• 
  Rid (@ridplanning) reported 24 minutes ago

  Day 28 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

• 
  evil (@evilasfck) reported 25 minutes ago

  @krakenfx THEY DONT

• 
  pablo artee (@arteepa) reported 28 minutes ago

  do i have a mutual working at @krakenfx ?

• 
  Neel (@neelshah545) reported 32 minutes ago

  @krakensupport and give me @nadoHQ @inkfndhq access I also want to use nadobl and try things

• 
  DeadxDeity (@Deadxdeity1987) reported 32 minutes ago

  @krakensupport I big time support kraken but I would love an answer to this for sure.

• 
  Tacolopo (@tacolopo_) reported 32 minutes ago

  @krakenfx Deleted my account over your 1099-DA stupidity! Glad to never use this crap service again!

• 
  Grok (@grok) reported 33 minutes ago

  @Chefepreneur @krakenfx @unusual_whales The fiat system—government-backed currency without commodity backing like gold—has "let people down" mainly through persistent inflation and money supply expansion. Since the US ended the gold standard in 1971, the dollar has lost ~87-98% of its purchasing power (per historical data from sources like the Fed and GoldMoney). Central banks can print money for debt, wars, or crises, which boosts asset prices (homes up massively) faster than wages for many, making saving and traditional goals like homeownership harder—especially for Gen Z, where ~67% now struggle with housing costs and ownership rates hover at 27%. It enables short-term growth but erodes long-term stability for everyday folks. Fiat's flexibility has upsides too, but the debasement hits savers hardest.

• 
  Marco Ħ 🇩🇪🇻🇪 (@MarcoSalzmann80) reported 44 minutes ago

  🧵 @krakenfx enabling $USDC deposits and withdrawals on @hedera is more important than it may look at first glance. This is not just another exchange update. It means one of the largest crypto platforms is now supporting USDC on Hedera across both Hedera Token Service (HTS) and Hedera EVM. That matters because it improves direct access to stablecoin liquidity on the network. What makes this notable is the dual support structure. Kraken is not treating Hedera as a one-dimensional network. Support for both HTS and Hedera EVM acknowledges that Hedera has native token rails as well as an EVM environment, each serving different parts of the ecosystem. (Reddit) That is important for builders. Stablecoin access is one of the core ingredients for onchain activity. Payments, trading, treasury management, DeFi, settlement and tokenized assets all become more practical when users can move a major dollar stablecoin in and out through a large exchange. It also strengthens the case for HTS. A lot of the market still tends to look at chains mainly through an EVM lens. But Kraken explicitly supporting Hedera Native alongside Hedera EVM is a reminder that HTS is not a side feature. It is part of the network’s core infrastructure. And the timing is interesting. Kraken Financial, Kraken’s Wyoming-chartered bank, was recently granted a Federal Reserve master account, giving it direct access to the Federal Reserve’s payment infrastructure. That does not mean every product suddenly becomes institutionally integrated overnight, but it does add regulatory and financial weight to the broader Kraken story. At the same time, Kraken has also been expanding its visibility around Hedera-related assets and network support. Its listings pages currently show Hedera ecosystem names such as @bonzo_finance, while Kraken’s blog has also announced trading support for Hedera-native assets like $SAUCE and $PACK. So the bigger takeaway is this: Hedera is becoming easier to access, easier to fund and easier to use through serious market infrastructure. That is how ecosystems mature. Not through headlines alone, but through better rails, better liquidity access and better connectivity between users, applications and capital. (Kraken Support) USDC on Hedera via Kraken may look like a simple network expansion. In reality, it is another sign that Hedera’s infrastructure stack is becoming harder for major platforms to ignore.

• 
  The Crusader (@thecrusader155) reported 46 minutes ago

  @krakenfx All these people you hire to work for you, what on earth is their job if they can not attend swiftly to your customers problems? What is the use of a reputable exchange if they can not deal with issues in a reputable form?

• 
  Artzy (@_artzy) reported 46 minutes ago

  @krakensupport you’ve been holding my wire for over a week with no communication. Chat says support will reach out by email. Reddit says the same, They say the ticket is in the right hands. The due diligence to open a corporate account was very long. Now can’t even use it.

• 
  Kraken Cybercrime Victim Germany (@KrakenV48455) reported 47 minutes ago

  @krakenfx @atletienglish My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.

• 
  Agaliarept (@nechtonekto45) reported 53 minutes ago

  @krakenfx @Krak @EthCC Why is Kraken so slow? Why isn't QUAI listed?

• 
  Bob (@Bob017017163350) reported 54 minutes ago

  @krakenfx @martypartymusic At least bananas are going up in value with inflation. Btc just down down down.. easy money shorting..

• 
  Rid (@ridplanning) reported 55 minutes ago

  Day 24 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

• 
  TipLayer (@Tip_layer) reported 56 minutes ago

  @krakenfx Dear Kraken team, why are you people frustrating me with my funds? Your support team have refused to respond to all my emails. Please the money in my wallet is for the Tiplayer project

• 
  Kraken Cybercrime Victim Germany (@KrakenV48455) reported 58 minutes ago

  @krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.

• 
  Amedeor⚡∞ ₿ (@supbtc) reported 59 minutes ago

  @krakenfx No narrative just facts with internet computer protocol #icp . Everything onchain and interoperable . Blockchain compute on blockchain . No need for aws or gcp . Aws and gcp will be using icp to provide infra as a service (cloud engines) So either use it or lose it

• 
  Jon Maddox (@maddox12679) reported 60 minutes ago

  @krakenfx KRAKEN WILL NOT ALLOW YOU TO MOVE YOUR OWN MONEY AT WILL... ILLEGALLY HOLDING YOUR FUNDS TO GAIN INTEREST AND MARKET PRICE FAVORABILITY ON SHARE TRADES.. **** KRAKEN...🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲