Kraken status: access issues and outage reports
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 19 days ago |
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Transfer | 19 days ago |
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Mobile App | 2 months ago |
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Mobile App | 2 months ago |
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Mobile App | 2 months ago |
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Mobile App | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Afan Aziz (@afanazizoutbind) reportedDAY 10. STILL NOTHING. 10 days since @krakenfx blocked my funds. 5 days since a human finally responded and said my case was being escalated to a specialized team and still zero actual resolution. No access to my funds. Just another generic “we received your request” email.
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クリプトトレイン / TAIKI KUMURA (@blt_s) reported@krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.
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Jiyuu (@jiyuuftw) reported@krakenfx Yeah, sure. You try to withdraw BTC, you decide that it is review time. I talk to your "support" which is a bot, it says that my options are to close the transaction, OR WAIT 5 BUSINESS DAYS FOR AN EMAIL??!!
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(Ø,G) (@babyelon_eth) reported@krakenfx that's impossible dream, you or anyone won't give it an we can't get it
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John Collins (@Yinielin) reported@krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.
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Powerman (@powerman1973gm1) reported@krakenfx I write the Kraken Support that there was a wrong transaction to my account.
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Based Moer (@basedmoer) reportedMoe AI update Scanner is live on @krakenfx USDT pairs. Signals, API, and tracking are running. Supabase as source of truth. /v1 for agents. Next is: Website NFT holder access Signal Registry on Base Sepolia Built on @base
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Don’t Buy Coins (@BuyTheNetwork) reported@FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.
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kIm (@klm99117) reported@krakenfx Its Soo bad ur website don't work
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cexscan (@cexscan) reported@BSCNews @krakenfx @Gemini half a billion off trading and diversification while the rest of the shop bleeds out is wild. turns out building an actual financial institution instead of just waiting for the next retail god candle pays the bills. good problem to have when the sidelines are this quiet
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Myntis (@myntisai) reported@krakenfx Borrow without selling, funded challenges, and cash-like crypto spending remove friction. Tools that keep capital working win.
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Anastasia Slunkova (@anastasiafinds) reported@krakenfx Escalate ticket 22244398 One week pending deposit, support does not respond
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MicroStratejeet (@MicroStratejeet) reportedWtf @krakenfx you dont take Apple Pay no more but there’s an option for Apple Pay
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Danya (@danyapronin) reportedSome thoughts on Nado and Ink No price calls from me. The market will handle that on TGE. What I like structurally: Nado has no token of its own. Points convert into INK, the token of the chain itself. For me that changes what you're actually valuing. You're not looking at one dex token, you're looking at a network asset with a real customer behind it. The backer is @krakenfx, one of the oldest US exchanges, around $1.7b raised, $20b valuation, IPO on the table. And yes, 'strong backer ≠ strong token' - is fair in general. But pre-IPO changes the math a bit. Reputation costs more in that window, especially in the US. Not a guarantee, but it is a real incentive 👌 What matters more to me is that Ink already has real flow, not roadmap talk. Kraken DeFi Earn went live in January and that USDC goes on-chain into Ink. It's money from exchange clients, not from the farming crowd. Different money. On the Polymarket odds > look at the volume on those markets. Tens, maybe a few hundred k. That is not the kind of liquidity you build an fdv take on. Not bullish, not bearish, just noise. That's my take on @nadoHQ I farm pts there and I trade there. IYKYK 🫡
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Ronya - do your own reserve 🥩 (@dyoreserve) reported@BillyBoyLondon1 @krakensupport @krakenfx Kraken is terrible, stay away from them.
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Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported@krakensupport Still on I don't have access to open my exchanger pls rectify the issue
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JRDAN17 (@JRDANy0) reported@krakenfx scammers? To desposit its instantly, to withdraw you **** all? 7 days im waiting my withdraw?!!!?
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Mr. Bear (@Hey_Jihad) reported@RJShahinMahmud1 @krakenfx actual users, real migration help
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Professor Satoshi.🕯️ (@satoshiheist) reported@krakenfx @krakensupport I didn't charge you for my time or expertise from my days at Deribit and ByBit but the rate for the 4 hours is $20,000 per hour. Not only did I help you guys but I organized a set of options traders each with 5-10yrs experience to also help you guys. You can pay in @fuegonft as I accept that as payment.
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Lea Thompson (@LeaT_Design) reported@xStocksFi @krakenfx another day another tokenized stock on solana. who's tracking actual settlement volume on this ****?
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Perpsy (@DevAfri) reported@shaundadevens I would think that @krakenfx will enhance its services better by extending Hyperliquid builder codes to its customer base rather than becoming a HIP-3 Deployer
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Ink Daily (@InkDailyTK) reported🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.
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Michael Velasquez (@MichaelAvelasq) reported@krakenfx Pay for a bigger tombstone at my sons grave site
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Bob.DGB (@BMess181) reported@krakenfx Sell that garbage
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Mark (@markmetaplanet) reported@krakensupport SO WHAT. IF KRAKEN AND ITS GARBAGE SUPPORT WAS ANY USE, ITS MISTREATED CLIENTS WOULD NOT HAVE TO SPEND WEEKS ATTEMPTING TO GET THEIR MONEY BACK. SHAME ON YOU DIGITAL SPIVS
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divotends 🐂🀄️ (@divotends_) reportedI feel like @krakenfx is about to list $ANSEM any second now just based off the fact their DEX is really glitching when you try to access it
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Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported@krakenfx Mission impossible
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Roman Bridger (@RomanBridger1) reported@PardonMyTake @krakenfx Put me down for a state fair turkey leg
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Ion (@Ionidus) reported@krakensupport I have had to make a support request each time. I don't mind respecting technicalities, all I am requesting, as several times previously, is that when 'failed' states occur you add a descriptive message of the cause of the failure. Can't imagine anyone would protest this.
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J.G.Montoya.Hodl (@JGMontoyaS) reported@krakenfx Dump that **** and buy bitcoin