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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 13 days ago
Bordeaux Transfer 13 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • 2710Maximus
    RepairMiner.AI (@2710Maximus) reported

    @krakenfx 12 days. I've been more than patient. My funds are still frozen despite multiple support requests and two formal complaints. Enough is enough. I'm now pursuing all available legal and regulatory action. This was your chance to resolve it. @krakenfx @krakensupport

  • RomanBridger1
    Roman Bridger (@RomanBridger1) reported

    @PardonMyTake @krakenfx Put me down for a state fair turkey leg

  • 3SlashM
    3Slash (@3SlashM) reported

    I like the part of the lore that @bankrbot while down on x relentlessly shipped LP and buy back program, @krakenfx listing and some magic stock fee structure. Today the gold check is back. Wen chat fren?

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @CaptainSteven52 @krakensupport Steven, don’t try to get help here on X. I was scammed.

  • amcgrk
    J. Allos (@amcgrk) reported

    @andreijikh @krakenfx Not a good sign for Kraken. I’m not @andreijikh so I doubt I’d get the same service. Sadly.

  • nicofailed
    niccolò🩸✨ (@nicofailed) reported

    @Irv_AC @krakenfx you know damn well you wont do none of that ****

  • CryptoMemeRaj
    Raj (@CryptoMemeRaj) reported

    @krakenfx this is how you actually handle scam calls, smart ****. now if only my own sanity could get a verification code lol

  • blt_s
    クリプトトレイン / TAIKI KUMURA (@blt_s) reported

    @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

  • William07378284
    BITCOIN BILL (@William07378284) reported

    @HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem

  • BuyTheNetwork
    Don’t Buy Coins (@BuyTheNetwork) reported

    @FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.

  • afanazizoutbind
    Afan Aziz (@afanazizoutbind) reported

    DAY 10. STILL NOTHING. 10 days since @krakenfx blocked my funds. 5 days since a human finally responded and said my case was being escalated to a specialized team and still zero actual resolution. No access to my funds. Just another generic “we received your request” email.

  • FixTheMoneyBTC
    Wil Ro (@FixTheMoneyBTC) reported

    @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

  • Taylor5017Larry
    Larry Taylor (@Taylor5017Larry) reported

    @FixTheMoneyBTC @krakensupport You can talk to @SentinelIT1, support won't help you

  • DanielWils59
    Daniel Wilson ~~Crypto Expert (@DanielWils59) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • Yinielin
    John Collins (@Yinielin) reported

    @krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.

  • CyberSecShop
    CyberSecurtiyShop (@CyberSecShop) reported

    @krakenfx when will your support answer my emails? It’s been over a week

  • danyapronin
    Danya (@danyapronin) reported

    Some thoughts on Nado and Ink No price calls from me. The market will handle that on TGE. What I like structurally: Nado has no token of its own. Points convert into INK, the token of the chain itself. For me that changes what you're actually valuing. You're not looking at one dex token, you're looking at a network asset with a real customer behind it. The backer is @krakenfx, one of the oldest US exchanges, around $1.7b raised, $20b valuation, IPO on the table. And yes, 'strong backer ≠ strong token' - is fair in general. But pre-IPO changes the math a bit. Reputation costs more in that window, especially in the US. Not a guarantee, but it is a real incentive 👌 What matters more to me is that Ink already has real flow, not roadmap talk. Kraken DeFi Earn went live in January and that USDC goes on-chain into Ink. It's money from exchange clients, not from the farming crowd. Different money. On the Polymarket odds > look at the volume on those markets. Tens, maybe a few hundred k. That is not the kind of liquidity you build an fdv take on. Not bullish, not bearish, just noise. That's my take on @nadoHQ I farm pts there and I trade there. IYKYK 🫡

  • thejester
    jester (@thejester) reported

    anyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info

  • FlemoNoJoke
    Flemo (@FlemoNoJoke) reported

    @PardonMyTake @krakenfx How ******** did pft think fighting was a place

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @hamnzx3i4 @krakensupport Do not click on the support relations help. They stole my btc

  • PaulMulfor53198
    Paul Mulford (@PaulMulfor53198) reported

    @krakensupport IM BEING DRIVEN NUTS ... trying to sign in on my lap top , wont accept the 2fa code from the authenticator app on my phone. please help restore my sanity 🙏

  • gavalarthegreat
    GavalarZeGreat the 2nd (@gavalarthegreat) reported

    @krakenfx Sell, fix brakes and windshield on van!

  • gidrykhalil83
    Disdat (@gidrykhalil83) reported

    @CryptoEmpressX @krakenfx @krakenpro He is trying to suck u in. He will farm ******** out of it u will not even know it happened . GOSSIPATOR and crytp ro is a embarrassment to crypto

  • exxfive
    Exx Five (@exxfive) reported

    @krakenfx Sell it and pay USD debt down

  • toledanogonzalo
    Xavier Xemard (@toledanogonzalo) reported

    @IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.

  • cexscan
    cexscan (@cexscan) reported

    @BSCNews @krakenfx @Gemini half a billion off trading and diversification while the rest of the shop bleeds out is wild. turns out building an actual financial institution instead of just waiting for the next retail god candle pays the bills. good problem to have when the sidelines are this quiet

  • RobRoutt
    Rob Routt (@RobRoutt) reported

    @krakenfx does anyone respond over there to a customer trying to get help? I have opened and escalated a ticket and absolutely no response.

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @Timmcgrew91 @caniok1111 @krakensupport Don’t even try to get help here. They are scammers. My Kraken funds were held for 90 days. I got scammed trying to fix it

  • BitBro_UK
    BitBro (@BitBro_UK) reported

    @krakenfx Sell that ****

  • Stoneundead228
    Stoneundead (@Stoneundead228) reported

    @KrakenSupport @krakenfx My verification is stuck, and my funds are currently held. Regular support is not responding to my tickets. Please help me escalate this issue and look into my case. Ticket ID: 21620757 Public Account ID: AA16 N84G QSP6 KTOY