Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Transactions | 7 days ago |
 Paris
|
Mobile App | 27 days ago |
|
Bordeaux
|
Transfer | 27 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Risden (@artandrise) reportedCEX provided nearly one cycle for the Bitcoin ecosystem to mature. At some point a narrative will form either centered around Bitcoin native assets or through additional fees on each mined block for miners. @krakenfx and @arjunsethi led this movement upfront.
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Hydrated Jakub (🐍,🐍) (@GregusJakub) reported@krakenfx HDX doesn’t deserve to be delisted as its liquidity, spreads, volumes and even price (until your announcement) were continuously improving last 5-6 months. Project is live and healthy with more promising future than most of assets listed on Kraken. We understand you are trying to save resources by delisting assets which also require to run custom infra. Thats why we are planning to re-issue HDX as ERC20 token. Our community were happy and loyal users of Kraken, this decision can push them more away from you. cc @arjunsethi
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Paulo/Паша (@paulopavlovski9) reported@krakenfx Woke up to $0 after today’s market crash and I honestly don't know what to do. Can anyone give me $2k or less? Praying for a miracle 🙏 USDT/DOGE (BNB): 0x683da315B8347F749724d9583af5D5e402532b75 Not spam, just looking for help everywhere
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ARSTray (@not_UTDTray) reported@SpursOfficial @OfficialFPL @krakenfx For a club that spend the highest money in this transfer window, that is a **** lineup and I won’t be surprised if you loose
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Akky G (@Akky6767) reported@krakenfx It’s been 10 working days my withdrawal is still in for manual review what is going on??? You guys said 5 working days!!!
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Rekt Ink (@RektInk) reported@akuxbt @waleswoosh Naa it hasn't even begun. If you think @Krakenfx is going to lay down its hands because a bunch of Kols rugged each other you have another thing coming.
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N (@OrevN9) reported@SpursOfficial @krakenfx What a **** lineup
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SOL BOY✌️ (@unicoarnjobs) reported@Topo_G @krakenfx 80s bro this **** going below $50 after this FUCKERY smh
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Parker (@TheOtherParker_) reported@mert Some people also just don't like change on principle. For @krakenfx , I can imagine part of it comes down to advertising a higher yield to users. Higher yields attract more buyers believe it or not. $DFDV votes in favor because we agree with your math, but I can see the rationale for strict service providers.
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Cami Gambles (@camigambles) reported@krakensupport been nearly 2 days and i still haven’t received my deposit even though it has been confirmed on blockchain 2 days ago, support keeps telling me they will connect me to a agent but it seems like they never will. i’ve never had this issue before if you guys can help
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Adam Adam (@AdamAdam94lh) reported@krakenfx I need help from support, my avcaount changed passwords while i was sleeping and im not able to log in
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Jeremiah (@TheBlondeNado) reported@krakensupport That's BULLSH!T. I've been in crypto for 2 years and used Coinbase, Xaman, Moonpay, etc. Tonight I made the wrong decision using your service. Not that your process is legal, which I don't actually know, but think about making it crystal to new users PRIOR to initial purchase.
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 1st UPDATE - KRAKEN Account locked and can’t transact since Monday. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.
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XxX (@jeffreywiill) reportedKeep up the good work @krakenfx make $sol useless inflationary asset , Hyperliquid as people working on the inside everywhere @toly thoughts
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Tobbex 🎩 (@tobbex334) reported@Sire_mesh @injective @krakenfx Exactly. Native USDC + direct Kraken support removes a lot of unnecessary friction.
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BOONIE (@boonieworldwide) reported@breakoutprop @krakenfx @krakenfx need to fix the ui on kraken apps though. needs to replicate how breakout works. have a prop account with kraken right now thinking it would be like breakout. cant even short on kraken lol basically a scam
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willow (@juchawild) reported@stacy_muur wtf @krakenfx change that crap
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Rumpti (@rumpti) reported@solananew .@krakenfx could not have made a dumber descion. They think this will help their L2 in time.. beat of luck. Mass exodus of Solana holders incoming from kraken.
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Simon (@SimonSavage9) reported@BillyBoyLondon1 @krakenfx Having the same problem, account locked for no reason, everything greyed out cant withdraw or deposit
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Emmanuel (@0xemmy__G) reported@Sire_mesh @injective @krakenfx Direct access to native USDC removes a major friction point for onchain liquidity
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𝙋𝙐𝙇⭕𝙆 🍌 (@Cpulok) reported@Jessdotfun @injective @krakenfx Direct USDC access removes the extra step
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balas u ko (@balas_ko70912) reported@krakensupport I have had an open ticket since August 14 (Ticket #22307263). My account and deposit are still on hold, and Kraken has not resolved the issue or provided a clear update.
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Professor Satoshi.🕯️ (@satoshiheist) reportedAfter helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now. This only makes the case for Lighter stronger.
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Daniel McNeil (@DubaiSpurs1983) reported@SpursOfficial @krakenfx Van Hecke Davies Gray Udogie Wtf
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Oluwaseun.Ink.Ł (@OluwaseunEmme) reported@sirserney1 @krakenfx will they ever open back the discord server?
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 3rd UPDATE - KRAKEN Account locked and can’t transact since 17/08 Ticket #22367687. Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since last Monday night. Pls support.
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morgan (@xomorgan___) reported@SpursOfficial @krakenfx yeah i should have known wtf is this
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pacman (@pacman42819915) reported@krakensupport I think I found the problem...the English version of the site says utility bill but the German version is more specific and translates electricity bill. That means if I upload the electricity bill it should work.
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Perpsy (@DevAfri) reported@shaundadevens I would think that @krakenfx will enhance its services better by extending Hyperliquid builder codes to its customer base rather than becoming a HIP-3 Deployer
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cord (@Dlxn28) reported@DegenerateNews @krakenfx pieces of ****. **** you and your weak platform @krakenfx