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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 45% Login (45%)
  • 27% Transactions (27%)
  • 9% Website (9%)
  • 9% Mobile App (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
City of Brussels Transactions 5 days ago
Trenton Mobile App 14 days ago
Paris Transfer 1 month ago
Toronto Transactions 1 month ago
The Dalles Login 1 month ago
Bonn Transactions 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • BooneW
    boone (@BooneW) reported

    @KeanZkp2p @krakensupport They said they're escalating the issue so we'll see

  • BooneW
    boone (@BooneW) reported

    @Fakk2 @KeanZkp2p @krakensupport The Kraken support account was legit, yes

  • FalkmanMax
    max falkman (@FalkmanMax) reported

    @krakenfx I closed my coinbase account, which is dam near impossible and went all in with kraken. Brian armstrong had all that power go to his head way to quick. Whole reason clarity act is taking this long

  • IvankoDesign
    Vladyslav Ivanko - AI Driven UI/UX Designer (@IvankoDesign) reported

    @krakenfx recurring buys UX dies on one question: can you pause without canceling? change amount without restarting? "set and forget" feels broken if "modify" means "delete and recreate."

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Fix my account i need money back 😭😭😭

  • ldceli
    ldceli (@ldceli) reported

    @krakenfx can't withdraw my money from kraken, impossible to contact any human i'm constantly directed toward useless AI or FAQ, is there a human on this account that can help?

  • zar_rish
    Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported

    72hrs since @krakenfx placed limit on my account when I initiated withdrawal and I'm unable to do anything. no response from the support ticket too. at this point, all I need is my funds on d app and u can keep ur faulty app, I'll move to other cex .

  • jkc0le
    J (@jkc0le) reported

    @TraceNovaRecov @krakensupport now I'm getting spammed like this because you won't respond to my DMs, so I have to take to public forums to get a response. You do see the issue here right?

  • jkc0le
    J (@jkc0le) reported

    @krakensupport @jackisntme They don't respond to DMs. I'll prove it and post mine below where they keep ignoring my open ticket. @cobie whoops wrong support, yall aren't close to coinbase

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakensupport I’ve gotten literally four emails saying that they’ve sent my ticket to the support team and yet I have yet to talk to a single person for even a single second I deposited over $100 in Solana and you guys are withholding my money and not letting me resolve this issue.

  • lostinthechart
    stupidtrader (@lostinthechart) reported

    Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

  • jkc0le
    J (@jkc0le) reported

    @krakensupport @Rvn_net Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

  • Disciple_13
    disciple13.eth (@Disciple_13) reported

    @krakenfx Down we go

  • patriotsounds
    Patriotsounds (@patriotsounds) reported

    @BooneW @krakenfx @krakenfx c'mon. I'm your customer too. Why are you asking for this? Absolutely insane. Collecting data like this is dangerous, have you not heard of the wrench attacks from doxx'd people from data breaches?

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @krakensupport .@krakensupport @krakenfx There is no ground for KRAKEN to hold a customer's money hostage FOR 37 HOURS. THIS WAS NOT A WIRE TRANSFER- IT was SIMPLE INTERAC ETRANSFER. THIS IS UNACCEPTABLE AND WILL BE REPORTED TO THE MEDIA IF I DONT RECEIVE A RESOLUTION AT ONCE.

  • rosstaylring
    Rosstaylring (@rosstaylring) reported

    @XMaximist @krakenfx Kraken IPO is big. But tokenized access to it is even bigger.

  • auroxdkick
    AuroXD (@auroxdkick) reported

    @krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.

  • marklg
    Mark Greenberg (@marklg) reported

    @dolos10x @krakenfx We're working on making xStocks available in more geos.

  • digitalarbit
    Digital Arbitrageur (@digitalarbit) reported

    @krakenfx For the next leg down?

  • Bthurmy
    Brandon Thurman (@Bthurmy) reported

    @karpuzmining @coinbase Had the same issue and I switched to @krakenfx

  • MichaelLocus
    Michael A Herington (@MichaelLocus) reported

    @krakenfx @coingecko Why cant I bit digibyte on your platform? Wtf

  • 0xDawny
    Dawny (@0xDawny) reported

    @krakenfx lmao tokenized spacs still same old **** my tracker shows real on chain data not this crap

  • AiTrustNFT
    Inessa (@AiTrustNFT) reported

    @krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.

  • Alexis35623
    Pandastg (@Alexis35623) reported

    @krakensupport collection threats from PayPal for a fraudulent payment. You are holding my funds and refusing to communicate. I need a human from your compliance team to review my ticket:  #21195546 . Please help me resolve this situation."

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx i am still waiting for my account to unblock i need money urgent...stop posting on x and fix my account please.

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakensupport Please solve my problem. Why is there no one to deal with it? The email is also a mechanical reply.

  • chunniunai2
    Nothisperson (@chunniunai2) reported

    @krakenfx I have an urgent ticket open: Ticket #21473140 I'm unable to: Generate any deposit addresses (BTC, ETH, USDT, etc.) — nothing shows up or it errors out in Funding → Deposit. Make any withdrawals — the option is greyed out or I get an error.

  • BooneW
    boone (@BooneW) reported

    @krakenfx Funny you had no problem letting me deposit my USD, only with me withdrawing the coins I bought to my personal wallets...

  • XVidsion
    X vidsion (@XVidsion) reported

    @krakenfx Ponzi scheme Incoming. To steal from retail. **** Stocks!

  • ScamcoinSPL
    Scamcoin (@ScamcoinSPL) reported

    @krakenfx welcome to the customer support dimension