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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Login (58%)
  • 17% Transactions (17%)
  • 8% Website (8%)
  • 8% Mobile App (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Transfer 2 days ago
Toronto Transactions 2 days ago
The Dalles Login 12 days ago
Bonn Transactions 1 month ago
Zwischenahnerfeld Login 1 month ago
Yukon Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • prettyndlavish
    Hana (@prettyndlavish) reported

    @krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

  • jbfly46
    Lucifer Lucifero (@jbfly46) reported

    @krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >

  • dymnlls
    dymnlls (@dymnlls) reported

    @krakensupport Could you please help contact Tydro ? That has been suspended for 48 hours, but there have been no updates. Thanks.

  • AdeXBT
    AdeXBT (@AdeXBT) reported

    Calling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.

  • Tony_LucidFi
    Anthony Broderick (@Tony_LucidFi) reported

    @krakenfx I’m genuinely shocked by how poor the user experience has been. I’ve been trying to make a large withdrawal over several days, but it’s now been over a month and I still haven’t been able to access my funds. First, the daily limits were too low. Then withdrawals stopped altogether because my ID had expired, something I wasn’t notified about and had to chase multiple times to uncover. After resolving that, I was told I’d hit my monthly limit. Now it’s a new month, and I still can’t withdraw. This is completely unacceptable. I won’t be using your platform again.

  • 0xjawor
    jawor (@0xjawor) reported

    @Solofunk @xStocksFi @krakenfx I think a token is very likely. Kraken is pushing for the INK token and IPO, so they are not seeing any problem with more financial products in their ecosystem.

  • Funnyhoodiecli1
    Watttttt (@Funnyhoodiecli1) reported

    @edwards51311 @krakensupport It still isn’t working for me

  • hunor1415905
    hunor (@hunor1415905) reported

    @SUPPORTSEReag3 @Gulhayo_Ruzieva @krakensupport kill yourself in minecraft, fake support

  • Cosmionex
    Sam Patil | Cosmionex (@Cosmionex) reported

    @krakenfx Markets don’t sleep anymore. Access is the real innovation.

  • reFleXiveLogiK
    Chris Hamberg (@reFleXiveLogiK) reported

    @krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable

  • fraudarmstrong
    Chip Kip 🔌 (@fraudarmstrong) reported

    @satsdisco @crypto_bitlord7 I agree but it’s like Walmart. Are you going to try and tell me ****** Kraken is better ? **** Kraken. @krakenfx is trash

  • donson_skd
    Kentroy Black (@donson_skd) reported

    @krakensupport My USDC deposit has been stuck “In Progress” since April 30 though it’s fully confirmed on the Ethereum blockchain. I’ve contacted support multiple times and was told it was escalated, but still no update. Ticket #21228754 Can the Crypto Funding Team review this?

  • getkoinx
    KoinX (@getkoinx) reported

    @krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)

  • Holax9i6
    Hola (@Holax9i6) reported

    @Dagnum_PI @krakenfx It was you calling for a breakout in next 90 days… then the $dag team dumped millions more of their unlimited supply creating another major price decline. Just like you did at cycle type saying it’s all about ROI then token dropping 90% and you cried “the whole market is down”

  • Portela_Capital
    PortelaCapital.sui💧 (@Portela_Capital) reported

    @obeyguy Bro were you the one that made me take a picture holding up my ID? Oh wait that was the ******* @krakenfx that made me do that ****. Froze 400k I had anxiety for 4 days straight.

  • lewaf
    Le Waf 🥩 (@lewaf) reported

    @krakenfx You pay fees while converting You pay fees while withdrawing to moneygram You pay fees while withdrawing at a store working with moneygram It may be cool for people who doesn't have another solution tho

  • Rupaq_
    Rupaq (@Rupaq_) reported

    @krakensupport Your team is working on it for hours now.

  • olie_emmanuel
    Emanuel (@olie_emmanuel) reported

    @krakenfx Babe go please, my internet coins are down real hard.

  • DanielWorsley_
    Daniel Worsley (@DanielWorsley_) reported

    @krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.

  • prettyndlavish
    Hana (@prettyndlavish) reported

    @krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

  • mpderham
    Rachael Vann Dert (@mpderham) reported

    @donson_skd @krakensupport I had same experience some days ago but fortunately I was able to resolve it. I doubt you'd get response from them, support team at kraken is wack!

  • supersavvv
    Supersavv (@supersavvv) reported

    @krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds

  • buflord
    The White Fox (@buflord) reported

    @brian_armstrong And this is why I no longer support Coinbase and instead use @krakenfx

  • ongvan_viet
    Fomo Sapiens (@ongvan_viet) reported

    @krakenfx @reapglobal @MoneyGram Moneygram worked well and then stop working at this moment.

  • nomdejue
    Grand Priest 🧡 $DOG (@nomdejue) reported

    This article from Binance highlights something everyone should be paying attention to: No one truly knows how miners will be compensated once all Bitcoin is mined. It’s a long-term issue, but that doesn’t make it irrelevant. Ignoring it now doesn’t make it go away. That’s exactly where innovations like Ordinals and Runes come in. They’re already contributing real transaction activity and helping support miner incentives today, not in some distant future. The reality is, a large portion of Bitcoin is sitting idle in cold storage. It’s not being used. Meanwhile, ecosystems built around Bitcoin are driving transactions, fees, and actual network sustainability. Communities like the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u is pushing to evolve Bitcoin into something more dynamic, something that can sustain itself for the next 100+ years. Yet most Tier 1 exchanges seem hesitant to support this growth. With the exception of @krakenfx , many are overlooking what’s being built on Bitcoin. So the question is: Are we only focused on preserving Bitcoin as it is today, or are we actually investing in its long-term future? thoughts @saylor and @cz_binance ??

  • amjadali9yz
    Amjii Khetran (@amjadali9yz) reported

    @krakensupport Why kraken is not working in Pakistan

  • Lordmduduzi
    Mduduzi Mlambo (@Lordmduduzi) reported

    @krakenfx Hi is the support service available this week I been trying to reach them

  • ianchen91
    ian 🧡 $DOG (@ianchen91) reported

    @n1nja9_sats @krakenfx @krakenpro waiting X team fixing issue for android so that we could get more correct $DOG cashtaging👀

  • curt_schumacher
    Curt Schumacher (@curt_schumacher) reported

    @gem_insider @intodotspace @krakenfx beta access requirements bout to be the biggest alpha of the cycle

  • Leno3z4
    Leno3z4 (@Leno3z4) reported

    @krakenfx Its over Down ward only