Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	12 days ago
Toronto	Transactions	12 days ago
The Dalles	Login	22 days ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tesleum (@tesleum) reported 3 minutes ago

  @rocco_russo11 @krakensupport Disaster support

• 
  Killer (@RossPerotVoter) reported 3 minutes ago

  @krakenfx .... and again there are problems with withdrawing crypto from Kraken. Same ****, different day.

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 6 minutes ago

  @Gate_zh DO NOT USE @krakenpro @krakensupport , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

• 
  *** $DOG ᛤ (@FreedogecoinCom) reported 11 minutes ago

  If you are not stacking $DOG BITCOIN I can't help you. @xverse @krakenfx

• 
  Mesoshi Akamato (@MesoshiNFT) reported 13 minutes ago

  @krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..

• 
  ICO Marketer (@IcoMarketer) reported 15 minutes ago

  @krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments

• 
  adrian defi (@0xadriandefi) reported 16 minutes ago

  "Which crypto platform should I use?" is the most common question I get asked by UK clients. It's also the wrong first question. The better one: what risk am I actually taking on by using this platform? @coinbase , @krakenfx and @Revolut can all be useful access points. They are not the same tool. Coinbase: simple on-ramp for beginners. UK-regulated, smooth interface, custody handled for you, which is also the catch. Kraken: more control for informed buyers and larger positions. Cleaner withdrawals, but the operational complexity bites people who never move past the beginner phase. Revolut: convenient for small amounts and existing app users. It was built as a bank that does crypto, not as a place you'd hold for years. The mistake is treating "easy access" as the same thing as "good structure." The platform is only the entry point. Before you pick one, the questions that actually decide whether the platform fits: 1. How long do I plan to hold? 2. How much will I deposit? 3. Will I move funds off the platform? 4. Do I need bank-style cash management? 5. Who else needs to access this if something happens to me? 6. Do I have a record of how I funded the deposit? 7. Have I talked to my tax adviser about reporting it? For small first steps, convenience can be fine. For serious capital, convenience is not a strategy. Crypto access is easy now. Crypto structure is still where most people make expensive mistakes.

• 
  Monkee (@Monkee620) reported 16 minutes ago

  @krakenfx Possible you can borrow with XRP as collateral? Long time customer here.

• 
  ChainResolve (@Web3Resolve) reported 16 minutes ago

  @PietroValenti59 @krakensupport I understand your frustration. I’ve already passed your inquiry and ticket details to the support team handling withdrawal complaints on the platform. I’ll update you once there’s feedback on the BTC withdrawal status.

• 
  Shiningforce (@ShiningforceNL) reported 18 minutes ago

  @krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.

• 
  Rob Edwards (@edwards51311) reported 19 minutes ago

  @Funnyhoodiecli1 @krakensupport Finally working

• 
  J.P. ZeroX (@YellowNutellaa) reported 21 minutes ago

  @BSCNews @krakenfx @chainlink Chainlink need to be studied. So much news but price down continues

• 
  MΣMΣTIQ (@MemetiqCream) reported 24 minutes ago

  @Dagnum_PI @krakenfx btw old contract address still on @coingecko under ´explorers´ who can fix it?

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 26 minutes ago

  @krakenfx @phugazinomics @coinfessions The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.

• 
  X_coat(❖,❖) (@X_coat5) reported 28 minutes ago

  @3rdBrownie_ @krakenfx @Toilet_Wif_Hat Strong support behind the movement

• 
  Video Money Man (@VideoMoneyMan) reported 32 minutes ago

  @krakenfx Back down to $75k in less than a week like always

• 
  Rupaq (@Rupaq_) reported 32 minutes ago

  @krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?

• 
  Lea Thompson (@LeaT_Design) reported 34 minutes ago

  @krakenfx @reapglobal @MoneyGram theyre building a walled garden for their own ****. still waiting for on-chain transparency.

• 
  Karter (@karter_web3) reported 36 minutes ago

  @chainlink @krakenfx @inkonchain capital commitment should help defi devs integrate easy

• 
  usGOLD (@usGOLDus) reported 38 minutes ago

  @krakensupport There is a bug in the Kraken support bot that prevents me from connecting to a human support agent. I already have an open support ticket, but it has been inactive for 11 days without resolution or follow-up. Please review my case manually and assign it to a human support.

• 
  Supersavv (@supersavvv) reported 46 minutes ago

  @Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours

• 
  feng (@eblog5) reported 47 minutes ago

  @krakensupport Hi, my deposit of 12,851.99 USDT has been stuck in processing for over 48 hours and my account is limited (Ticket #21365214). I have just replied to the ticket email with the official Binance PDF statements and all required proofs. Could you please notify the compliance team to review my submitted documents and release the funds? Really appreciate your help!

• 
  Marcus | Macro Strategist (@Marcus_Analyst) reported 47 minutes ago

  @krakenfx Fiat loan? Another way to get ****** if you dont track ****.

• 
  Watttttt (@Funnyhoodiecli1) reported 47 minutes ago

  @krakensupport Fix the ******* site bro

• 
  Le Waf 🥩 (@lewaf) reported 48 minutes ago

  @krakenfx You pay fees while converting You pay fees while withdrawing to moneygram You pay fees while withdrawing at a store working with moneygram It may be cool for people who doesn't have another solution tho

• 
  Dj Fisher🇿🇼 (@muzengimunya) reported 48 minutes ago from Sanengeta, Midlands

  @SpursOfficial @krakenfx We are 1 nil down but #COYS

• 
  Oiko (@OikosBack) reported 53 minutes ago

  @krakenfx @coinbureau you should see what the NSA can play with, they have AI that can control your whole body, wild ****...

• 
  Mesoshi Akamato (@MesoshiNFT) reported 58 minutes ago

  @krakensupport @jespow how many times I need try getting ur support? U didnt care since 3 months.. Do we need to share every where for to solve the issue and to care ur customers?? Why dont you help or try to understand ur customers??

• 
  Mesoshi Akamato (@MesoshiNFT) reported 59 minutes ago

  @krakensupport @jespow I left Kraken and hope will not come back... And soon will share the issue and conversations.. U will see how they dont care customers and how dont want to understand issue.. They didnt open any ticket just waiting me to forget for sollution

• 
  AO Daniel (@iamaodaniel) reported 59 minutes ago

  @krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email