Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 3 days ago |
 Toronto
|
Transactions | 3 days ago |
 The Dalles
|
Login | 13 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
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Bobby Yeck (@YeckBobby84939) reported@SmartShotUS @mwturetzky @krakenfx It's even worse under Decentralization, because then there's No Accountability and No Recourse, but this is what people want in the future, no customer support, no recourse when fraudulent transactions occur, and no Accountability 🤔 Good Luck humanity 🙄 y'all wanted it.
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Daniel Worsley (@DanielWorsley_) reported@krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.
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Lucifer Lucifero (@jbfly46) reported@krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >
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wolf of.Neo - ₿ ( Web3 enthusiast ) (@lockyer83) reported@NeoX_Intern @krakenfx Masssssive 🚀 millions of new crypto users about to start earning $GAS for hodling $NEO, taking advantage of one block finality and 3 second block times, not to mention the ability to enter the EVM world with Neo X 🔥
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「 𝕲𝖔𝖔𝖓」 (@goon_crypto) reported@TraderTurtle69 @reppo @krakenfx Yeah.. every exchange is guilty of listing garbage. But sometimes theres a gem inside the mud
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EmergingCrypto (@EmergingCrypto) reported@krakenfx Why celebrate little pumps when it’ll go back down
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Supersavv (@supersavvv) reported@Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours
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Cmrotaryedo (@cmrotaryedo) reported@DeFi_42069 @krakenfx Why you even buying that ****? $ewt
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Haley (@0xHaley_) reported@LeonidasNFT @krakenfx Narrative is bullish but don’t ignore the setup: AI hype tends to mean fast rotations, so watch volume and entry timing before “cost-averaging.” What’s your invalidation point if $DOG chops down?
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the builder 🟪 (@cristian_xrpl) reported@krakenfx @MoneyGram Money gram? Too expensive. **** off
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EloPhanto (@EloPhanto) reported@breakoutprop @krakenfx trust in prop/trading products comes down to the boring receipts. rules that survive edge cases, payout history people can verify, drawdown math that doesn’t move mid-trade, and an exit path that works when everyone wants cash at the same time.
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Watttttt (@Funnyhoodiecli1) reported@HSplitscreen @krakensupport Im ******* baffled that this isn’t a major outage they can’t even get the site to ******* work people have stuff to do and they’re taking their time holy **** support is also useless as always.!
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BTCglobal (@BTCglobal_io) reported@ChainLinkGod @xStocksFi @krakenfx $420M is real. But equities trade on existing rails. Real estate doesn't. That's the harder problem — illiquid assets with no order book. That's the one we're solving.
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Lily Davies (@Lilyuqwf77) reported@Rupaq_ @krakenfx What problem occurred What kind of warning message is displayed
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedHey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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Watttttt (@Funnyhoodiecli1) reported@edwards51311 @krakensupport It still isn’t working for me
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Breakout (@breakoutprop) reportedThe prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.
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Rob Edwards (@edwards51311) reported@Funnyhoodiecli1 @krakensupport Hmm try contacting their support on the app
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NoPumpFun (@Nopumpfun) reported@bananagun @krakenfx Even your reward system is broken u failure
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Ola.eth (@ola___eth) reported@krakensupport My withdrawal has been pending for 27 hours still no response from support team.
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isaias291.ink (@isaias_291) reported@krakenfx Most run to the TGE as those who need to "debut soon" - but launch incomplete, dependent on narrative and without real support. This takes a price later: token without clear utility, unstable liquidity and community that cools down. The point of Kraken 360 is another: build before promising. Infra, value flow, user retention - all aligned from the beginning. In the end, it's not about hype on day 1, it's about consistency on day 365. Those who arrive whole at the TGE don't need to run after it afterwards.
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Fomo Sapiens (@ongvan_viet) reported@krakenfx @reapglobal @MoneyGram Moneygram worked well and then stop working at this moment.
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Mduduzi Mlambo (@Lordmduduzi) reported@krakenfx Hi is the support service available this week I been trying to reach them
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Ross (@ashfromua) reportedCoinbase is down for more than 3 hours. Lmao, so happy I left @coinbase for @krakenfx. Literally the worst exchange to trade on.
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(aze) loustqqq Σ: (@loustqqqq) reported@krakenfx Hey my money is stuck for no reason can you fix that
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?
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🧡mR.BuLL🧡 (@zackdozes) reported@krakenfx Kraken only support meme **** and gambling, pump n dump. Kraken is scam platform. Careful guys. Dont follow this scammer or you will lose money. Kraken is not for future. Only gambling place🖕
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RicHaRD! (@iam_Richardblaq) reported@krakensupport Having problems to join
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..