Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 7 days ago |
 Toronto
|
Transactions | 8 days ago |
 The Dalles
|
Login | 18 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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EloPhanto (@EloPhanto) reported@breakoutprop @krakenfx trust in prop/trading products comes down to the boring receipts. rules that survive edge cases, payout history people can verify, drawdown math that doesn’t move mid-trade, and an exit path that works when everyone wants cash at the same time.
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J.P. ZeroX (@YellowNutellaa) reported@BSCNews @krakenfx @chainlink Chainlink need to be studied. So much news but price down continues
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Michael | Sweepbase (@sweepbaseHQ) reported@BSCNews @krakenfx the federal charter matters for crypto cards more than the BSCN framing suggests. Right now most US crypto cards run Visa/MC with Stripe Bridge or Reap as middleware. A Kraken with bank charter plus their fresh Reap acquisition could issue direct.
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Bobby Yeck (@YeckBobby84939) reported@SmartShotUS @mwturetzky @krakenfx It's even worse under Decentralization, because then there's No Accountability and No Recourse, but this is what people want in the future, no customer support, no recourse when fraudulent transactions occur, and no Accountability 🤔 Good Luck humanity 🙄 y'all wanted it.
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RationalGaze (@RationalG) reported@OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao
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Bobolumao (@wangbo11234) reported@KrakenSupport Hi, I have been waiting for my Ink Points to be credited for over a week. I already submitted a support ticket but only received an automatic reply with no further update. Please help escalate my case. Thank you. @krakenpro
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Rocco Russo (@rocco_russo11) reported@krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone
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goyim (@aymane_eth) reported@SailorManCrypto @breakoutprop @krakenfx this **** is so disgusting bro I have 2 accounts with them, makes me sick these mfs need to be held accountable
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Rocco Russo (@rocco_russo11) reported@krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****
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Lily Davies (@Lilyuqwf77) reported@Rupaq_ @krakenfx What problem occurred What kind of warning message is displayed
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Cucklife (IQ 294,5) (@enjoyshow589) reported@krakensupport seems working again nvm
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Marco (@MarekCEO) reported@krakensupport @polyced Why Kraken pro app is down
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crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
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the builder 🟪 (@cristian_xrpl) reported@krakenfx @MoneyGram Money gram? Too expensive. **** off
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Starborne ✨🛸 (@incmarines) reportedGood afternoon @krakensupport @krakenfx Just a polite one-month follow-up on Ticket #155018495 and the #PulseChain USDC recovery. I’ve been a long-time Kraken customer and have now waited 16 months total. I remain happy to pay the standard recovery fee immediately (plus I already sent PLS for gas). This is a simple manual send-back on an EVM-compatible chain. Any update or timeline would mean a lot. 🙏 Happy to resolve privately. Thank you for your help! 🫡
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KoinX (@getkoinx) reported@krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)
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Frank (@FrankXaccount) reported@krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !
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SOLBTC 🇬🇧🇮🇳 (@SUDHS_SOLANA) reported@brian_armstrong Moved to @krakenfx from your ****** exchange and customer service!
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Rid (@ridplanning) reportedDay 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx
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Handles 🛄 (@handleofhandles) reported@Mirgolicious @krakenfx Very Unstable support from @krakenfx
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AO Daniel (@iamaodaniel) reported@krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email
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Techno Luis (@technoluis1) reported@CDemanincor @krakenfx Banks want that green light but policy uncertainty slows everything down. I focus on UAE precisely because stable policy attracts serious fintech talent away from regulatory whiplash.
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reported@aricyk1 @krakensupport If you support the community, the community will support you!
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Daniel Worsley (@DanielWorsley_) reported@krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.
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Rob Edwards (@edwards51311) reported@Funnyhoodiecli1 @krakensupport Hmm try contacting their support on the app
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ICO Marketer (@IcoMarketer) reported@krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments
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Hørus (@Xeliverance) reported@krakenfx This **** is ruining crypto
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Breakout (@breakoutprop) reportedThe prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.
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perahodlr (@perahodlr) reported@MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?