Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 28 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
|
Paris
|
Mobile App | 2 months ago |
|
L’Étrat
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Pete! (@heyimpete123) reported@SapoNFTz @kingfud @krakenfx I’ll never give you fat **** holders a cent
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bob (@bob200617) reported@Those101Things @FabrizioRomano @krakenfx i think france look the best, spain have been poor but they havent lost in like 25+ games i think and only 1 goal conceded all tourney, argentina have been messi or nothing and england haven been okay but it just feels like its there tournament idk its just working for them.
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Kola (@kolatheactor) reported@krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100
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FutureObserver (@ernestobtc) reported@Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.
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XPixel (@xpixeladventure) reportedKraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.
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Sina (@anis_ena15) reported@chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage
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Scott✌️ (@ScottHallaaa) reported@kingfud @krakenfx Ffs, I havent been here in forever, I dont even have any of them i dont think, I just wanna give ya ****. Just reminiscing the good ol days.
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bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported@krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football
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J. Diego | BaltaZa (@BALTAWAT) reported@krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange
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TRADEHACK (@Armstrongskrr) reported@breakoutprop @krakenfx Your discord link isn’t working
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Traderg (@bbclub007) reportedYo @krakenfx when do you support #robinhoodchain network ? As you see tons of market share and in fact it’s better than ETH and Base. So why can’t you eat the share ? It would be easy on a lot of traders as well.
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z (@0xzxch) reported@krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.
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Nilanjan Sen (@nilanjan) reported@cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
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BawdyAnarchist (@BawdyAnarchist_) reported@FiatDemise @xenumonero @krakensupport They probably always intended to do this. When Jesse exited, they were just waiting for a matter of time. The slow creep. **** 'em. Scumbags
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Jean Pellegrino (@Dhinapratama1) reported@Larryjoe625561 @krakenfx Hi, do you need any assistance? We’re happy to help.
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Coinjoined Chris ⚡ (@coinjoined) reported@AdamSimecka This is for the people falling victim to your drive by slop. Not for you because you are beyond saving Simecka: Michael Saylor would be an enormous stakeholder in a PoS system. In Bitcoin, however, he's primarily a holder who doesn't even self-custody, so his influence on consensus is limited. An economic node is an actor like @Bitrefill, @krakenfx, or any merchant, exchange, payment processor, or your own self-custody node that validates transactions and participates in the economy. Its significance is measured by the economic impact if it disappeared, not by the number of Bitcoin it owns. Running four nodes doesn't give you four votes. Owning 5 bitcoin doesn't give you 5 votes. But if you have a node that doesn't hold any bitcoin but routes 5000 transactions a day now that node is an economic node and would have an impact if it turned off. Bitcoin isn't governed by any single constituency. It is secured by proof of work, enforced by validating nodes, developed by contributors, and ultimately valued and adopted by the free market. Consensus only emerges when these groups broadly align. A minority in any one of them doesn't get to dictate the rules. Economic nodes are one constituency that must be convinced: not the only one. No single group gets to dictate Bitcoin's consensus. That's the entire point of rough consensus. If you fork off without meaningful economic support or miner support, your chain becomes vulnerable to 51% reorgs, struggles to attract sustained hash rate, and ultimately has to compete as a separate asset in the market. Markets decide which chain retains the Bitcoin ticker and economic value.
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Tushant Suneja (@tushant_suneja) reportedkraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target
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Jean Pellegrino (@Dhinapratama1) reported@EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.
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Adam Garvey (@BTCAdam88) reported@krakensupport Thanks it needs immediate support. Nobody is replying to any contact or email
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Pierre Popèrze (@PPoperze) reported@grok @krakenfx @Mastercard Holy **** this makes the card a horrible trap for usual ppl
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Theoretical Physicist (@Theo_Physic) reported@krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.
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Chrisncreation.inj 🥷 (@NwudeChris1) reported@JoshuaAbel68 @injective @krakenfx Indeed, no bridging issues ✅
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Rx (@robindotbd) reported@krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken
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Sh0resi (@Sh0resi) reported.@krakenfx will be the best short when they go public. When they blow up from stealing customer funds so will their stock
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Vickie Arrington (@VickieArri10) reported@MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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CryptoDiffer Analytics (@CryptoDiffer) reported@RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.
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Nicolas (@NFainstein) reported@krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.
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Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported@HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.