Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	1 day ago
Toronto	Transactions	1 day ago
The Dalles	Login	11 days ago
Bonn	Transactions	1 month ago
Zwischenahnerfeld	Login	1 month ago
Yukon	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Broderick (@Tony_LucidFi) reported 4 minutes ago

  @krakenfx I’m genuinely shocked by how poor the user experience has been. I’ve been trying to make a large withdrawal over several days, but it’s now been over a month and I still haven’t been able to access my funds. First, the daily limits were too low. Then withdrawals stopped altogether because my ID had expired, something I wasn’t notified about and had to chase multiple times to uncover. After resolving that, I was told I’d hit my monthly limit. Now it’s a new month, and I still can’t withdraw. This is completely unacceptable. I won’t be using your platform again.

• 
  Rocco Russo (@rocco_russo11) reported 4 minutes ago

  @krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone

• 
  crogs (@crogs) reported 6 minutes ago

  @krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?

• 
  Vulture (@valleyvulture6) reported 6 minutes ago

  @Tradermayne @Breakoutprop @Krakenfx I don’t know why I didn’t try this sooner. Freaking awesome platform, mayne. Thank you for your service.

• 
  Nathan Hylton (@InfiniteOpp) reported 7 minutes ago

  @krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!

• 
  HexLotus (@weirangelic) reported 9 minutes ago

  @krakenfx @YahooFinance 2023 article to read ! 'Aliens Exist. And They Use Cryptocurrency' Daniel Kuhn July 28, 2023 4 min read Aliens exist. And they use cryptocurrency. 'This isn’t exactly a provable statement, but for all we know Bitcoin could have been a gift from extraterrestrials. Can anything else explain Satoshi Nakamoto’s disappearance? According to recent testimony from former Department of Defense employee turned whistleblower David Grusch, parts of the U.S. government have been engaged in an almost century-long conspiracy to cover up information regarding unidentified aerial phenomena (UAP) in the nation’s airspace. The allegation was made during a House Oversight Subcommittee on National Security hearing Wednesday, and supported by claims made from executive director of Americans for Safe Aerospace Ryan Graves and retired Navy Commander David Fravor. In 2004 Fravor, then a pilot on routine mission, shot the now widely circulated footage of a “Tic Tac” shaped object capable of aerial maneuvers far beyond the technical limitations of modern aircraft. Now, dear CoinDesk reader, you may be wondering what UFOs or talk of non-human “biologics” and physics-defying tech have to do with crypto. In short, it doesn’t. I’m sorta banking on the crypto community’s inclination to speculate to hold this piece together and your attention. But, I mean, isn’t any example showing that authorities cannot be trusted another notch for blockchain, a reason to build tools that empower individuals? Anyway, aliens exist. And they use crypto. There are earthlings among us who are actually thinking seriously about what money would look like in space, and plenty of reasons to think fully verifiable, and self-settling currencies would be needed if humanity is ever to become a multiplanetary species or colonize worlds outside our solar system. Bitcoin was first to solve the Byzantine Generals Problem – a way to coordinate trust among people separated by time, distance and motivations – and fiat hasn’t. We don’t know how UAPs work, and there are plenty of reasons to doubt what has been said about them. Grusch contradicted himself saying he both had access and was denied Pentagon intelligence on UAPs. And so much of the supposed eye-witness accounts of flying saucers can already be explained by faulty sensors on military aircraft. But I’d bet a dollar that if aliens exist, and they’re as barbaric as us to need money, their cash would be “digital” and inherently trustworthy. It’d be impossible to enforce the rule of law on Mars. So wouldn’t you at least want a currency you could trust?'

• 
  Jonny Dee (@0xJonnyDee) reported 12 minutes ago

  @_Auza_ @intodotspace @krakenfx It is a mess for sure. The issue I have is that Kraken would give this rug pull real validity as people might jump in because they got listed there.

• 
  wolf of.Neo - ₿ ( Web3 enthusiast ) (@lockyer83) reported 15 minutes ago

  @NeoX_Intern @krakenfx Masssssive 🚀 millions of new crypto users about to start earning $GAS for hodling $NEO, taking advantage of one block finality and 3 second block times, not to mention the ability to enter the EVM world with Neo X 🔥

• 
  darkoh (@darkohh) reported 21 minutes ago

  @krakenfx @TheBitcoinConf i was wondering wtf people do at a bitcoin conference

• 
  EmergingCrypto (@EmergingCrypto) reported 22 minutes ago

  @krakenfx Why celebrate little pumps when it’ll go back down

• 
  Hana (@prettyndlavish) reported 28 minutes ago

  @krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  Kentroy Black (@donson_skd) reported 28 minutes ago

  @krakensupport My USDC deposit has been stuck “In Progress” since April 30 though it’s fully confirmed on the Ethereum blockchain. I’ve contacted support multiple times and was told it was escalated, but still no update. Ticket #21228754 Can the Crypto Funding Team review this?

• 
  perahodlr (@perahodlr) reported 29 minutes ago

  @MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?

• 
  Mav (@XMRVoid) reported 32 minutes ago

  DO NOT BUY @Goblin_cards and get instant access to $XMR liquidity, $500 ATM cash withdraw, tap to pay GLOBALLY and a high limit USE @krakenfx, wait for long deposit time, submit all your info for another data breach and wait for long bank transfer ✅

• 
  cauchy.ink (@cauchy48) reported 34 minutes ago

  @BaryMoo7680 @krakensupport Did u deposit on pharos network, i did Now my $pros gone, @krakensupport doesnt help

• 
  Michael | Sweepbase (@sweepbaseHQ) reported 35 minutes ago

  @BSCNews @krakenfx the federal charter matters for crypto cards more than the BSCN framing suggests. Right now most US crypto cards run Visa/MC with Stripe Bridge or Reap as middleware. A Kraken with bank charter plus their fresh Reap acquisition could issue direct.

• 
  AzzyX (revenge arc) (@AzzyXlife) reported 36 minutes ago

  My dev Mark Karpeles @MagicalTux solving the quantum computer problem at the @TheBitcoinConf where he was a celebrity player in the @krakenfx MTG game 🔥 DRtvTCzfiKGhCVREmBbZdN9sB8PHeq9KdRZ3VmFhpump

• 
  Mesoshi Akamato (@MesoshiNFT) reported 36 minutes ago

  @krakensupport @jespow I left Kraken and hope will not come back... And soon will share the issue and conversations.. U will see how they dont care customers and how dont want to understand issue.. They didnt open any ticket just waiting me to forget for sollution

• 
  AdeXBT (@AdeXBT) reported 37 minutes ago

  Calling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.

• 
  Suman (@SumanSuhag7) reported 37 minutes ago

  @ahmedbinsulayem @krakenfx The future winners in Indian fintech won’t be the ones who process the most payments. but the ones who control credit, risk, and customer financial ecosystems.

• 
  oneyeFrankie (@FrankieOneye) reported 48 minutes ago

  @IAM_xBTCx @krakenfx Cheering this **** price and a 5.5 billion token overhang of unused coins makes no sense Price should be 2$ but @Leonard_Aster and team blew up community trust with these whale drops

• 
  kimani old (@kimaniold) reported 48 minutes ago

  @SmithersTHFC @SpursOfficial @krakenfx He’s ****. Look how much better we are since bentancur took his spot. Hes a boy and nowhere near ready. If his name were something like sanogo, no one at this club would rate him.

• 
  Lea Thompson (@LeaT_Design) reported 49 minutes ago

  @krakenfx @reapglobal @MoneyGram theyre building a walled garden for their own ****. still waiting for on-chain transparency.

• 
  ICO Marketer (@IcoMarketer) reported 50 minutes ago

  @krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments

• 
  the_builder (@cristian_xrpl) reported 52 minutes ago

  @krakenfx @WatcherGuru ****...

• 
  Liquid Moonboi🦕 (@MilliShangai) reported 52 minutes ago

  @krakenfx Having problems withdrawing solona from kraken still showing pending withdrawal

• 
  TRASHPANDA🦝 (@TrashpandaXmeta) reported 55 minutes ago

  @krakensupport How on earth are u supposed to reach a bloody human beeing on ur page. If it wqsnt for ink id never touch it. Cant verify my acc within browser to get points going, try to send a msg on site. It will never send. Holy fk

• 
  uCantHandleTheTruth (@uCntHndlThyTrth) reported 56 minutes ago

  @Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position

• 
  Chrom (@Chromff9) reported 57 minutes ago

  @zachxbt @krakenfx @Payward Why? Because every now and then CEXs pull out this bullshit. If down payment for listing is good, DD goes out the window.

• 
  Rupaq (@Rupaq_) reported 1 hour ago

  @krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?