Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	6 days ago
Toronto	Transactions	7 days ago
The Dalles	Login	17 days ago
Bonn	Transactions	1 month ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby Yeck (@YeckBobby84939) reported 32 seconds ago

  @SmartShotUS @mwturetzky @krakenfx It's even worse under Decentralization, because then there's No Accountability and No Recourse, but this is what people want in the future, no customer support, no recourse when fraudulent transactions occur, and no Accountability 🤔 Good Luck humanity 🙄 y'all wanted it.

• 
  Crynet (@crynetio) reported 5 minutes ago

  @DARK_AGE_RAGE @krakensupport That user support ticket would make a fantastic screenplay on free access to your own secured volatile stash.

• 
  MIKS (@MIKS_ae) reported 5 minutes ago

  @krakenfx the community support back-and-forth is the standard reciprocal posting, gm Kraken

• 
  Rareon Alpha (@rareon_alpha) reported 15 minutes ago

  @krakenfx Counting down to something big, huh?

• 
  Shiningforce (@ShiningforceNL) reported 15 minutes ago

  @krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.

• 
  Mduduzi Mlambo (@Lordmduduzi) reported 17 minutes ago

  @krakenfx Hi is the support service available this week I been trying to reach them

• 
  Supersavv (@supersavvv) reported 20 minutes ago

  @krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds

• 
  kimani old (@kimaniold) reported 21 minutes ago

  @SmithersTHFC @SpursOfficial @krakenfx He’s ****. Look how much better we are since bentancur took his spot. Hes a boy and nowhere near ready. If his name were something like sanogo, no one at this club would rate him.

• 
  lee osio (@sebjay) reported 22 minutes ago

  @Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?

• 
  Martchelo (@martchelo_eth) reported 24 minutes ago

  @ChainLinkGod @xStocksFi @krakenfx Tokens are backed 1:1, just checked their site. Very interesting

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 25 minutes ago

  DO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

• 
  thenim (@thenim9) reported 25 minutes ago

  @krakensupport Please fix your system, how can transfers to the same set of pre-registered wallet addresses result in flagging the account. What kind of unless detection system have you got? And your support team cannot u lock? Now my funds are locked and I can't pay my devs, madness.

• 
  Lea Thompson (@LeaT_Design) reported 29 minutes ago

  @ChainLinkGod @xStocksFi @krakenfx hell yes but where's the actual ******* settlement layer for this ****

• 
  Chris Hamberg (@reFleXiveLogiK) reported 29 minutes ago

  I'm trying to test software that sends orders to the exchange, and as soon as my **** approached profit target the exchange stopped the real time price stream @krakenfx what ********. Do you want my fees or not? Stop that bullshit

• 
  Hana (@prettyndlavish) reported 30 minutes ago

  @krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  Twitton don piña (@WelmercitoDe_e) reported 30 minutes ago

  @krakenfx When will they issue their token? Please, but don't let the maximum supply exceed 200 million so it can grow.

• 
  ian 🧡 $DOG (@ianchen91) reported 30 minutes ago

  @n1nja9_sats @krakenfx @krakenpro waiting X team fixing issue for android so that we could get more correct $DOG cashtaging👀

• 
  RationalGaze (@RationalGaze__) reported 32 minutes ago

  @Sinanilek7 @krakenpro Strange. Better chat with @krakensupport and see what might be the issue

• 
  Rid (@ridplanning) reported 32 minutes ago

  Day 54 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

• 
  Los.ink (@BiaLos) reported 34 minutes ago

  @No1s_NFT @krakenfx No slowing down

• 
  Ezike Ebube (@doskman56) reported 37 minutes ago

  @AltsDaddycom @krakenfx From marketplace to yield, everything already working. $PROPS @PropbaseApp is not theory, it’s live

• 
  (aze) loustqqq Σ: (@loustqqqq) reported 41 minutes ago

  @krakenfx Hey my money is stuck for no reason can you fix that

• 
  Chain Alpha (@Chain_AlphaX) reported 41 minutes ago

  @krakenfx Custody is good, but doesn’t fix bad tokenomics, remember.

• 
  the builder 🟪 (@cristian_xrpl) reported 42 minutes ago

  @krakenfx @MoneyGram Money gram? Too expensive. **** off

• 
  lee osio (@sebjay) reported 45 minutes ago

  @merve050115 @krakensupport I've been through something similar, have you been able to get any help?

• 
  Frank (@FrankXaccount) reported 46 minutes ago

  @krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !

• 
  j j (@tuchx2k10) reported 56 minutes ago

  @krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours

• 
  *** $DOG ᛤ (@FreedogecoinCom) reported 57 minutes ago

  If you are not stacking $DOG BITCOIN I can't help you. @xverse @krakenfx

• 
  Uncle Rico (@PoolRaidCom) reported 57 minutes ago

  @Gunghobased @krakensupport Seems they’re working on resolving the issue

• 
  Rob Edwards (@edwards51311) reported 60 minutes ago

  @Funnyhoodiecli1 @krakensupport Finally working