Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Transactions	4 days ago
Paris	Mobile App	24 days ago
Bordeaux	Transfer	24 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Goraya (@gorayaweb) reported 2 minutes ago

  Bought some $Quotron at $400 in size and sold only 3 of them when it hit $2000 for the first time only to DCA some other mfuker token That @inkonchain @krakenfx @xStocksFi **** happened after that, Caught off guard. Now i will never sell my remaining $Quotron (Untill $100Mil)

• 
  C.E.O 💎🌵 (FORTUNE ARC) (@BasilSomadina) reported 3 minutes ago

  @atitty_ Please @krakenfx fix up Or is there something else to this

• 
  D.U.R.O (@Duro6224) reported 4 minutes ago

  @krakenfx Pump and down

• 
  Darko (@DarkoMatrix) reported 6 minutes ago

  @karthicrypto99 @krakenfx @inkonchain Bro i had every each role in discord All the guild role Somehow i can't enter in discord 😭😭😭 how to fix it?

• 
  (Ø,G) (@babyelon_eth) reported 6 minutes ago

  @krakenfx that's impossible dream, you or anyone won't give it an we can't get it

• 
  Cyril (@idontknoowyet) reported 7 minutes ago

  @krakenfx Down payment of house

• 
  breadtalk (@Shiba_Mcintire) reported 12 minutes ago

  Kraken you pc of ****. I cant buy anything right now? @krakenfx

• 
  Paramecatol (@paramecatol) reported 19 minutes ago

  @LeonidasNFT @krakenfx This is so ******* cool holy ****!!!!

• 
  BitBro (@BitBro_UK) reported 21 minutes ago

  @krakenfx Sell that ****

• 
  Disdat (@gidrykhalil83) reported 21 minutes ago

  @CryptoEmpressX @krakenfx @krakenpro He is trying to suck u in. He will farm ******** out of it u will not even know it happened . GOSSIPATOR and crytp ro is a embarrassment to crypto

• 
  usman (@usman11573550) reported 24 minutes ago

  @krakensupport can someone reach out and help with my withdrawals that have been put on hold? I've looked on Trustpilot and there's been 10 negative reviews in the last 24 hours ? Is kraken looking to do a rugpull? My support ticket is # 22416124

• 
  John Collins (@Yinielin) reported 25 minutes ago

  @krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.

• 
  Lorenzo Valente (@LorenzoARK) reported 26 minutes ago

  Why @HyperliquidX Should Acquire Gemini: The Regulated HIP-3/4 Deployer in the US Hyperliquid is engaging with the CFTC/SEC to enable U.S.-regulated companies to offer perpetual futures that trade and settle on its public blockchain. I think Hyperliquid should take that ambition one step further: Acquire a regulated U.S. platform like Gemini and turn it into the de facto regulated HIP-3 and HIP-4 venue in the U.S. Gemini went public in September 2025 at a $3.3B valuation. Today, it trades at roughly $450M, down more than 85% from its IPO valuation. The core business is clearly struggling. Gemini is too small to compete effectively with the major U.S. exchanges for spot or derivatives flow. It has no meaningful liquidity moat and limited crypto-native distribution. The company has already started diversifying toward its credit card and prediction markets businesses. More telling is that Gemini is in outright shrinking mode. It has wound down its UK, EU, and Australia operations, cut headcount roughly 40% from peak to about 402 employees, and guided to lower compensation and technology spend for the year. Assets on platform fell from $18.2B to $8.4B year over year and spot volume dropped 66%. This is a company retreating to its core and cutting burn. But what looks like a challenged standalone business could be a strategic asset at a fire-sale price. For roughly $450M, Hyperliquid could acquire Gemini's entire U.S. regulatory stack, which I think could be worth ~$200M on its own: - NYDFS Trust Charter: custody + New York exchange authority (2015) - DCM: Gemini Titan, CFTC-regulated derivatives venue (Dec. 2025) - DCO: Gemini Olympus, CFTC clearing license (Apr. 2026) - FCM: in progress, completing the CFTC derivatives stack - MTLs: money-transmitter licenses across nearly all U.S. states - Broker-dealer: rails for regulated equities For context, @krakenfx's parent paid up to $550M for Bitnomial, effectively acquiring a regulatory and derivatives infrastructure asset with little operating business attached. Gemini's entire market cap is now below that. Yes, Hyperliquid would inherit a business currently losing roughly $30–40M per quarter operationally. But it would also acquire a meaningful operating footprint: - 580K monthly transacting users (Q2'26) - 1.72M lifetime transacting users - $8.4B of assets on platform - $3.8B quarterly spot volume - $3.1B institutional / -= $0.7B retail - $45.5M quarterly revenue, or ~$180M annualized - 106K active card users - ~$485M quarterly card spend and ~$220M of receivables - A regulated prediction-markets business with 27K+ traders and 225M+ contracts since launch At a $450M valuation, that's roughly $290 per funded customer. For comparison, @Robinhoodapp paid roughly $400 per funded customer for Bitstamp, despite acquiring about half the revenue and no comparable U.S. federal license stack. Kraken paid roughly $790 per funded user for NinjaTrader. And Gemini's users already hold an average of roughly $14.5K of assets on platform. In other words, you could argue that the regulatory stack alone goes a long way toward underwriting the purchase price, while the users, assets, revenue, card business, and prediction markets come on top. The most interesting part is that Hyperliquid could potentially finance the acquisition without touching a single burned HYPE token. The community reserve holds roughly 389M HYPE. Spending ~7.9M HYPE at $70 would represent approximately $550M — just 2.0% of the reserve, under 1% of max supply, and roughly 3% of HYPE's ~$18.5B circulating market cap — enough to acquire Gemini outright at a ~20% premium to its current market cap. Hyperliquid could then redirect a portion of protocol buybacks toward rebuilding the reserve. At the current fee run rate, the reserve could potentially be replenished within 12–18 months. The strategic logic is bigger than simply buying an exchange. Hyperliquid would be buying the regulatory bridge between HIP-3/4 and the U.S. market. Gemini could become one of Hyperliquid's HIP-3 and HIP-4 markets, the regulated U.S. deployer, handling KYC, custody, fiat rails, brokerage, clearing, and compliance while the L1 provides the underlying market infrastructure, liquidity, and onchain settlement. Mechanically, this transaction is far simpler than most public-company M&A. Gemini's dual-class structure gives Class B shares ten votes each, and the Winklevoss twins hold all of them, roughly 94.7% of total voting power. It is a Nasdaq-designated controlled company. There is no proxy fight, no activist interloper, no drawn-out process. Board approval and a majority of voting power both run through two people. The entire negotiation is whether Cameron and Tyler want to convert a controlling stake in a declining exchange into a meaningful HYPE position and the distinction of bringing Hyperliquid onshore. On structure, the buyer wouldn't be the protocol or the foundation directly. NYDFS probabl wants a US entity with named officers, not an offshore foundation. The path is a Delaware HoldCo, funded by the Hyper Foundation but legally distinct, that acquires Gemini and keeps the regulated subsidiaries intact. The L1 stays a separate permissionless layer that never touches a US customer. Polymarket already ran this playbook. Offshore, non-KYC, with a CFTC settlement on its record, it bought QCEX (a licensed DCM/DCO) for $112M in July 2025, ring-fenced it as a US entity, and relaunched onshore in December. Hyperliquid starts from a better position: no enforcement history, US users geofenced, and active dialogue with both agencies. Hyperliquid generates substantial cash flow and sits on an enormous treasury. It should be much more aggressive about deploying both strategically. let's stop the buy back and burns and play offense.

• 
  Ram (@trader_ram) reported 26 minutes ago

  @krakenfx @Krak Ticket # 22153593 My account was closed and it was said that the amount in the account be reversed to the original sender......it has been 14 days and it is still not reversed to the sender. Ticket was marked as solved. Please look into this and HELP.

• 
  Clover (@ShubaInu) reported 26 minutes ago

  @mxpcsr @inkonchain @krakenfx It's already locked. I just access a channel because I'm a Defi Wizard

• 
  xxxx (@ecofragrances) reported 29 minutes ago

  @RektInk @inkonchain @krakenfx You re the worse you never come back piece of ****

• 
  𝕭𝖎𝖌𝕱𝖔𝖔𝖙 (@SasquatchTrails) reported 30 minutes ago

  @krakenfx Swap that useless **** for sol.

• 
  marty (@Sellingvol) reported 34 minutes ago

  Insane UI/UX… @krakenfx hire me to fix your **** man

• 
  RMacs (@PhillyHotspur) reported 38 minutes ago

  @biggsdean @SpursOfficial @krakenfx Nice call Dean. How that first half work out ?? Terrible

• 
  De𐤊u.kas (@Deku_0neForAll) reported 39 minutes ago

  Hey @askkraken @krakenfx — tried out the Krak app on the App Store to test the ecosystem. Deposited via ACH a week ago, and it STILL shows $0.00 spendable, blocking me from moving funds over to Kraken Pro. ​What’s the point of a consumer app if internal liquidity is locked in a silo for 7 days? Fix this deposit lockup.

• 
  6 (@barca6time) reported 46 minutes ago

  @Atleti @krakenfx @collectibol nobody wants to conseguir este mierda😭😭 we don’t support jail cells

• 
  Steven Potts (@CaptainSteven52) reported 48 minutes ago

  @krakenfx PID: AA77 N84G J73B QVPY. Why is my account restricted again? It was unlocked on August 12 with full abilities, then locked less than 12 hours later. Fix this.

• 
  Big ***** (@Salibasexual02) reported 49 minutes ago

  @thfc__zone @SpursOfficial @krakenfx Same problem as last year, where’s the creativity?

• 
  Professor Satoshi.🕯️ (@satoshiheist) reported 49 minutes ago

  After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.

• 
  Bitcoin Wizard - mavensbot 🧙🏻‍♂️ (@mavensbot) reported 50 minutes ago

  @krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.

• 
  Sufficient Leverage (@Sufficient_Lev) reported 50 minutes ago

  @Ryuzaki_SEI @nadoHQ @krakenfx You’re a retarded ******* Larp. And **** yiu for saying 0.5$ points you don’t even own the points at least say 3-5$ or some ****

• 
  CoinChalk 📚 (@Almajeerlearn) reported 56 minutes ago

  That “crypto support” caller might be a scammer. 📞 Scammers can impersonate exchange support to steal your account or funds. @krakenfx now lets users verify support calls inside the app. 🔐 Source: Kraken CoinChalk.

• 
  Ralph Q (@022omphalos220) reported 57 minutes ago

  I don't know if any of you guys use the Kraken app for Android but it's really slow. It takes so long to load and then when you click on a specific crypto coin or something it takes a long time again. And then to go back is even worse? What's up with that @krakenfx ?

• 
  Mark (@markmetaplanet) reported 59 minutes ago

  @krakensupport SO WHAT. IF KRAKEN AND ITS GARBAGE SUPPORT WAS ANY USE, ITS MISTREATED CLIENTS WOULD NOT HAVE TO SPEND WEEKS ATTEMPTING TO GET THEIR MONEY BACK. SHAME ON YOU DIGITAL SPIVS

• 
  Keil Tormollen (@kator1313) reported 1 hour ago

  Yet @krakenfx is the only CEX with the foresight to support solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u and Bitcoin Runes Each new Tier-1 CEX spot listing is a potential catalyst for solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u’s first god candle