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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Mobile App (31%)
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Login (31%)
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Website (23%)
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Transactions (15%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Mobile App | |
| Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Guru Meditation
(@Guruxz1) reported
@krakenfx @c7five When do we, the users, get FIDO U2F/FIDO2 hardware key support ? (am aware of SOON/under research etc..) Been waiting for ages (years) for it.... If so, please add the ability to add several keys. Merci!
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Gerd
(@Gerd4lux) reported
@krakenfx system doesnt send approval code. need to access account!!! why is this happening over and over again? i don't have this with other exchanges. only with kraken
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Nan Castmen
(@nancastmen) reported
@krakenfx Morning. A stop-loss order were executed today without reaching the price. I don't understand, but it made me lose much. Can't enter to my account either because I don't get the approval device mail. Can anybody of Kraken help me???
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Financial Education
(@_learn_finance_) reported
@krakenfx Why is not log in possible?
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itz uzezi
(@Isokoboy52) reported
@bitcoinisation @krakenfx I will kindly recommend you to hawkseye_hack on IG, he fixed mine when I had similar issues
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zilla
(@ashzilla) reported
@krakenfx you broke 2fa approval emails, and I cannot log in to contact support / chat. What is going on, need an update
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brian hoffman 🎸🥃🍕🐙
(@brianchoffman) reported
@MrHodl @krakenfx Working on it. We will probably have it before Chivo starts working properly.
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KC Rad
(@KCRad2) reported
@krakenfx If everyone is so bullish then why TF is the market still going down. Total bs. Waiting this dumb **** out
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Ape Hodling
(@ape_hodling) reported
hi @krakensupport email issues? can´t login, no mails arriving from your side..
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khet
(@KhetKti) reported
@nancastmen @krakenfx Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on Instagram who got it fixed in a few hours
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UGA BUGA
(@_O_0_0_0_0_O_) reported
@krakenfx fix ur page ffs
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Ofer⚡bitcoin hodler (drop shitcoins!)
(@ofer1234567) reported
If you want to rely on exchanges to buy the DIPs - stay away from @krakenfx . We are in 2021 and they still don't know how to send emails. Just like in 2017. WTF???
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@danarauz
(@danarauz) reported
@krakenfx please let me know when you get a better GUI, and I can make money transfers from the app. And, your support tickets needs to have a way short process. Too many questions before I can tell you what the issue is. #failedCryptoApp #btc #eth
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Corporate Gainers
(@TheCGainers) reported
@krakenfx @c7five Do do have a white label service ?
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Anthony Ronning
(@cycryptr) reported
Cc @krakenfx I volunteered to help with LN integration but you denied me 1 day later. It’s been like 6 months since then. Ooof.
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Ofer⚡bitcoin hodler (drop shitcoins!)
(@ofer1234567) reported
@krakenfx still not working. WTF is so hard to send emails???? Let me participate in the 30$ event already!!!!!
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Elan 😷
(@ElanHasson) reported
Ads and kids games are ridiculous my three-year-old was just advertised for @krakenfx. And this is totally a separate issue from the whole in-app purchases. He gets frustrated every 2 minutes because he gets taken to ad in the game or presented with a popup to purchase
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mikey
(@_mikejayy) reported
@coinbase fix your company before i transfer all my assets over to @krakenfx wtf
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Fanis Michalakis 🌋🧂 @skyfan@bitcoinhackers.org
(@FanisMichalakis) reported
Not sure and too lazy to fact check, but I wouldn't be surprised if @BullBitcoin_ had announced working on Lightning support after @krakenfx, and yet shipped it before. Guess they're just too busy listing new shitcoins every week?
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Jolly Roger
(@BastaSugo) reported
@Kr00ney Another day Kraken another issue @krakenfx
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Ofer⚡bitcoin hodler (drop shitcoins!)
(@ofer1234567) reported
@krakenfx WTF? Please fix this email issue - I want to buy 30$ #BTC. Hurry up before the day ends!!!
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13flmd
(@13flmd) reported
@krakenfx you verification emails never come. Why? Why is it everytime someone wants to do something simple like login or add funds it can’t be done with Kraken?
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dexx ⚡️
(@dexx7y) reported
@krakensupport Ouch. Lightning support, not new coin.
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Gerd
(@Gerd4lux) reported
@krakensupport system doesnt send approval code. need to access account!!! why is this happening over and over again? i don't have this with other exchanges. only with kraken
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void
(@kumodyy) reported
@DylanOtero20 @krakenfx @solana fix yourself a floor price to buy!
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Ofer⚡bitcoin hodler (drop shitcoins!)
(@ofer1234567) reported
@NeilJacobs @krakenfx issues!!! WTF???
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LostSomewhere
(@PraiseVitalik) reported
@krakensupport is it just me or there is some problem with getting the approval code via email. I am trying from last 4 hour and it's taking 30-40 min for email to arrive in my mailbox. Normally it's almost instant.
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Ostrich
(@MetaOstrich) reported
@krakenfx facing „email issues“ effectively disallowing users to access their funds and coinciding with a 5-10% drop in the markets is at best super poor client service and at worst [_____]. Pure and simple, the optics are terrible!
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Sylvie
(@Sylvia46506275) reported
@IlyaTrefilov @markaelie @krakenfx Hey man just wanted you to know that "Arbitrum" has rushed to fix Ethereum's vulnerabilities from the start. "ArbiMoon" allows you to take full advantage of this innovative technology. So why not give it a check and give it a shot.
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Martijn Boers
(@plaebion) reported
@krakenfx still not receiving any emails when signing up while your status page says the email issues should be resolved. are there still issues?