Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 2 days ago |
 Trenton
|
Mobile App | 11 days ago |
 Paris
|
Transfer | 28 days ago |
 Toronto
|
Transactions | 28 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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DOG•DA•***** (@dogdamassa) reported@GuntoGotEm @krakenfx The on chain data doesn’t lie. The largest wallets keep accumulating and the number of $DOG long term holders continues to grow. That means the real holders are not selling. What we see on CEX order books is often just a temporary picture created by market makers taking advantage of Bitcoin’s price action to manufacture sell pressure and try to wear people down over time. The goal is simple: create doubt, create fatigue, and shake out conviction. But we’re forged in chaos. We’ve been through worse. We understand what we hold. We’re not going anywhere. If anything, we’re accumulating right alongside the strongest holders.
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenpro WARNING to all traders: @krakenfx is holding my 100,000 USDC deposit with ZERO real communication, and now they even forced-closed my Ticket #21467245 as "RESOLVED" when nothing is fixed. Ignoring emails, sending vague responses, and shutting down complaints—your customer service is a total sham. I need a real manager to step in and release my funds NOW! @KrakenSupport
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Vector (@vector_vec150) reported@krakenfx I think everybody should abandon this business coinbase all of them sell all your crypto. It's never going to go up and be worth anything. It's better just invest in stocks and other stuff. Crypto we're starting to see it. True colors. It's garbage
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.... (@lullalelomera) reported@krakenfx What about my account when you ll unblock? No support no email reply
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BSCN (@BSCNews) reportedKraken Launches Bitcoin Yield Product Kraken (@krakenfx) has rolled out a new Bitcoin $BTC vault product offering users a 2.5% annual yield. The exchange said the product is non custodial and designed for long term Bitcoin holders seeking passive returns. Kraken partnered with crypto infrastructure provider Veda to simplify access without requiring wrapped Bitcoin or complex wallet management.
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Rigo Cruz (@LankyGBC) reported@krakenfx @money2020 @arjunsethi I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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DahMJ🧞♀️ (@dahud_mj) reportedLiterally all customer support service from other exchanges i’ve used are never like this. @krakensupport i’m fed up at this point You do not want to resolve my case.
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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A (@eee888eee999) reported@krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?
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Cazador (@BlakeHPreston) reported@krakenfx I’ve been locked in. I gotta get out to take a **** if it’s much longer
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A99 (@0x0a99) reported@krakenfx can you guys stop shitposting? i'm about to block you.
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Michael A Herington (@MichaelLocus) reported@krakenfx @coingecko Why cant I bit digibyte on your platform? Wtf
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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暴富小王子 (@jufacai8) reported@krakensupport @JamBlamkazamm Please check the private message. I need help.
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cove (@covetrade) reported@solflare @krakenfx There is none. Stare at charts 24/7 or price goes down forever.
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boone (@BooneW) reported@krakenfx Funny you had no problem letting me deposit my USD, only with me withdrawing the coins I bought to my personal wallets...
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.... (@lullalelomera) reported@krakenfx No support 2 days now my money blocked nobody reply
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D Projects | Domains (@Comentaar) reported@veda_labs @Sentora At the moment the APY appears to be around 2% net, but it is variable. @krakenfx also mentions a 25% performance fee on earnings, applied at the protocol level. So that why the total APY is communicated as 2,5% APY. You lose some down the line for the work.
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暴富小王子 (@jufacai8) reported@krakenfx Please solve my problem. You can freeze the user‘s account assets at will.
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Anti Ruggers United (@AntiRuggers) reported@vstarbanks @krakenfx I withdrew from Kraken years ago. Skill issue
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nina (@nina1174) reported@krakensupport I dropped a dm. I called support. I emailed you guys. Nothing.
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boone (@BooneW) reportedDespite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer
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PitoPlata (@pitoplata1) reported@krakenfx Leg down
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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NinjaTurtle (@Web3cryptoPump) reportedBTC holding $67k support as ETF inflows accelerate. Glassnode MVRV sits at 2.4, signaling room to run before overheating. MACD curling bullish on the daily while RSI stabilizes at 58. Regulatory clarity remains the main catalyst. @coindesk @krakenfx @Cointelegraph #BTC #Crypto
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J (@jkc0le) reported@krakensupport Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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Top Blast Bitcoin (@TopBlastBitcoin) reportedI think the only problem is @krakenfx and others offer 5% on USDC alone and that beats every savings or whichever account at every bank. When the public finds out, all cash could be tokenized. Does your regular checking account at bank earn 5% APR? 💀
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boone (@BooneW) reported@KeanZkp2p @krakensupport They said they're escalating the issue so we'll see
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The Meme Godfather (@DaMemeGodfather) reported@krakenfx trying to get support for a deposit can you help?
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭