Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 2 days ago |
 Toronto
|
Transactions | 2 days ago |
 The Dalles
|
Login | 13 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx Kraken bundling ****? still gotta hold your own keys tho
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Sean Walters (@SeanObud111) reported@danheld @krakenfx Protect sensitive customer data first
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Daniel Worsley (@DanielWorsley_) reported@krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.
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crogs (@crogs) reported@krakensupport Wow. Literally does nothing. If I hit the envelope from your page it goes to it for like a second and comes back to the support page. Clicking the send us a private message button does nothing. I truly despise switching phones. Because when multiple things don't go right it sucks
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「 𝕲𝖔𝖔𝖓」 (@goon_crypto) reported@TraderTurtle69 @reppo @krakenfx Yeah.. every exchange is guilty of listing garbage. But sometimes theres a gem inside the mud
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lee osio (@sebjay) reported@merve050115 @krakensupport I've been through something similar, have you been able to get any help?
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Hana (@prettyndlavish) reported@krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reported@krakensupport Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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Video Money Man (@VideoMoneyMan) reported@krakenfx Back down to $75k in less than a week like always
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squeeze (@ovobtc) reported@cryptolala @krakenfx @buyerofponzi spike that ****
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AdeXBT (@AdeXBT) reportedCalling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.
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Emanuel (@olie_emmanuel) reported@krakenfx Babe go please, my internet coins are down real hard.
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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Jonny Dee (@0xJonnyDee) reported@krakenfx Down, since you jinxed it Kraken!
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..
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RationalGaze (@RationalG) reported@OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao
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_renedominik (@_renedominik) reported@krakensupport i need some help
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crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx @reapglobal @MoneyGram **** yeah more onrsmps. Kraken killing it.
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MIKS (@MIKS_ae) reported@krakenfx the community support back-and-forth is the standard reciprocal posting, gm Kraken
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EmergingCrypto (@EmergingCrypto) reported@krakenfx Why celebrate little pumps when it’ll go back down
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Frank (@FrankXaccount) reported@krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !
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wolf of.Neo - ₿ ( Web3 enthusiast ) (@lockyer83) reported@NeoX_Intern @krakenfx Masssssive 🚀 millions of new crypto users about to start earning $GAS for hodling $NEO, taking advantage of one block finality and 3 second block times, not to mention the ability to enter the EVM world with Neo X 🔥
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🧡mR.BuLL🧡 (@zackdozes) reported@krakenfx Kraken only support meme **** and gambling, pump n dump. Kraken is scam platform. Careful guys. Dont follow this scammer or you will lose money. Kraken is not for future. Only gambling place🖕
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Le Waf 🥩 (@lewaf) reported@krakenfx You pay fees while converting You pay fees while withdrawing to moneygram You pay fees while withdrawing at a store working with moneygram It may be cool for people who doesn't have another solution tho
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Mr. C de’ medici (@ccryptoFinaNCee) reported@krakenfx support with the burns #Lunc burns
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport @jespow how many times I need try getting ur support? U didnt care since 3 months.. Do we need to share every where for to solve the issue and to care ur customers?? Why dont you help or try to understand ur customers??
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Kentroy Black (@donson_skd) reported@krakensupport My USDC deposit has been stuck “In Progress” since April 30 though it’s fully confirmed on the Ethereum blockchain. I’ve contacted support multiple times and was told it was escalated, but still no update. Ticket #21228754 Can the Crypto Funding Team review this?
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Gabriele Davanzante (@GabrieleDa53210) reported@krakensupport I need help