Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 9 days ago |
|
Bordeaux
|
Transfer | 9 days ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Chrisncreation.inj 🥷 (@NwudeChris1) reported@JoshuaAbel68 @injective @krakenfx Indeed, no bridging issues ✅
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Lea Thompson (@LeaT_Design) reported@krakenfx another card who gives a **** show me the actual on-chain data not this marketing ****
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afshin1994 (@AAsf32656073) reported@krakenfx Your site does not work in my country. I made a deposit last year.. no one was responsible for the loss of my property..
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DiscoFarsh (@DiscoFarsh) reported@krakenfx Just checking , is kraken safe from The latest round of exchanges shutting down ?
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Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported@PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup
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Satalink (@_satalink) reported@krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!
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NakaSompo (@NakaSompo) reportedDang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.
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Dave Pasin (@dave_pasin) reported@krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal
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Cody (@iLikeSlowCars) reported@coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?
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SteveO Says (@CryptoSteveO1) reported@TheNode_Network @krakenfx Could be your bank, not Kraken...I had an issue with my BANK before...never with Kraken
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Jookiaus (@JookCrypto) reported@krakenfx So I can borrow money to buy more of the $layoff hedge ? The hedge against the greatest shift in labour market history ? Holy **** this is an infinite money glitch.
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Voluntaryist Minister (@GodIsVoluntary) reported@krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?
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Luke M (@L___m_24) reported@krakensupport trying reopen my account can you help as not getting any reply
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Rx (@robindotbd) reported@krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken
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Spook (@Pupchicoin) reported@Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top
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RepairMiner.AI (@2710Maximus) reported@krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?
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Waz (@DutchWilder) reported@PardonMyTake @krakenfx We need to get PFT on some medication or something. What ******** was that performance.
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Ronaldo🧡DOG BITCOIN🇧🇷 (@ronaldocryptdog) reported@bnb_girl1 Most people missed out on Bitcoin at $1… Then at $100… Then at $1,000. They watched others change their lives forever. Now, history is offering a second chance. $DOG isn't just another memecoin. It is the people's coin within the Bitcoin ecosystem. A real opportunity to get in early again before the rest of the world wakes up. Don't be the person who says "I almost bought it" all over again. $DOG. The second chance is here. $DOG is available on @krakenfx. When Bitcoin explodes, $DOG will go with it, and there won't be another chance to buy it cheap. $DOG was created in the final block of the 2024 halving by the Runestone system. Study $DOG and change your life.
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Lucifer Lucifero (@jbfly46) reported@krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.
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derf.liw (@derf_liw) reported@krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks
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Nilanjan Sen (@nilanjan) reported@krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.
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Jesse (@jessebabies) reported@Hanakookie1 @krakenfx @coinbase he may know some things but many custodians using single points of failure requires some public disclosure or verification, no? isn't that the problem we need to overcome here. lets open source what we're doing, especially the largest houses.
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HoRRiiBLe (@HoRRiiBLe1919) reported@tBushGaming @krakenfx I’m about to sell 50 just to help offset this tweet.
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XV$ (@worldofxvs) reported@krakenpro @krakensupport Why are kraken pro limit orders not working ? Directly filling as market orders
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CyberSecurtiyShop (@CyberSecShop) reported@krakenfx when will your support answer my emails? It’s been over a week
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Benoit Dubosson (@beniduboss) reported@hrojantorse @TheFlowHorse @krakenfx I took zoom call with them FOR FREE Because I genuinely liked their product and wanted to help The only thing I told them to change was the fees They changed literally everything else Alas, they’ll remain what they’ve always been, a kickass offramp
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Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported@krakensupport Please I can't login to my exchanger account kraken
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Louis xvii (@abbas_xvii) reported@kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.
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NoBullCrypto (@NoBullCryptoBen) reported@TheNode_Network @krakenfx I have never had this issue, once I sent CC without a memo attached, got it all back after a few hours, what a strange dilemma, has it been sorted?
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ShibWhalePump 🚀 (@ShibWhalePump) reported@SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝