Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	10 days ago
Bordeaux	Transfer	10 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jester (@thejester) reported 6 minutes ago

  anyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info

• 
  Miles Dyson (@n3li5) reported 13 minutes ago

  @mwturetzky "Fix money and you fix the world." "We will fight so you can." Beautiful words from a company that froze my own money for days and won't even answer me. Verified account, 2,789 USDC stuck "pending", ticket #22022567 ignored. @krakenfx @krakensupport

• 
  Jookiaus (@JookCrypto) reported 15 minutes ago

  @krakenfx So I can borrow money to buy more of the $layoff hedge ? The hedge against the greatest shift in labour market history ? Holy **** this is an infinite money glitch.

• 
  Satalink (@_satalink) reported 16 minutes ago

  @krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!

• 
  Daniel Castillo (@Recovery_Daniel) reported 17 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Nikiton (@Nikitont) reported 18 minutes ago

  @the_jujukey @krakenfx @sweepbaseHQ I'm working on it.

• 
  Lord Whistledown (@Whistledown99) reported 18 minutes ago

  hey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??

• 
  Jean Pellegrino (@Dhinapratama1) reported 20 minutes ago

  @EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.

• 
  Towards Blissful Moments (@CalmnessWithin) reported 21 minutes ago

  @krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?

• 
  Nilanjan Sen (@nilanjan) reported 21 minutes ago

  @krakensupport my withdrawal request is pending for 20days. Can you help on this

• 
  Joseph Glover (@Algloverand) reported 21 minutes ago

  @krakensupport The issue is that it is possible to get filled $10,000 away from the spot price after setting a $10 stop loss. It's absolutely ridiculous and there is no reason why a person should be liquidated at such an extreme price.

• 
  …Is a Real Dad (@divorcedadb00ty) reported 23 minutes ago

  @krakensupport Kinda feels like you should be indicating that? Like crypto in general is in a down trend and my only option is to long so Im just not gonna use funded and now im out $20 😐.

• 
  CC (@cde4gd) reported 24 minutes ago

  @krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back

• 
  Zues (@Zuesthekreator) reported 30 minutes ago

  ICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷

• 
  Spook (@Pupchicoin) reported 30 minutes ago

  @Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top

• 
  Tushant Suneja (@tushant_suneja) reported 31 minutes ago

  institutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.

• 
  Tushant Suneja (@tushant_suneja) reported 32 minutes ago

  kraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target

• 
  Santos ⚡️ (@0PSantos0X) reported 36 minutes ago

  @marc02200 I use @krakenfx since 2021, never had any issues. 🫡

• 
  Bella Quack (@bella_quack) reported 37 minutes ago

  @hayxenxt @krakenfx @injective Wrapped assets are always a hassle, glad we can skip them now with native USDC support.

• 
  jimmy (@108gua) reported 38 minutes ago

  @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

• 
  derf.liw (@derf_liw) reported 38 minutes ago

  @krakenfx My account has been services limited. Please i need help and need to speak with a real customer service asap

• 
  Mark (@markmetaplanet) reported 38 minutes ago

  @krakenfx @Payward @arjunsethi Please update me I am suffering from follicular lymphoma cancer and I can't deal with this please help

• 
  Flemo (@FlemoNoJoke) reported 40 minutes ago

  @PardonMyTake @krakenfx How ******** did pft think fighting was a place

• 
  mohcen mohcine (@MohcenMohcine) reported 45 minutes ago

  @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

• 
  Mark - Crypto Recovery (@RecoverwithMark) reported 46 minutes ago

  🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.

• 
  Wil Ro (@FixTheMoneyBTC) reported 48 minutes ago

  @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

• 
  Ireth (@__ireth) reported 50 minutes ago

  @WilliamsF1 @krakenfx No point now in insults for James or the team, 2026 was a failure and we get to live with that, fine. Now please tell me you understand what is wrong with this car so you can fix it for next year 🙏

• 
  0xRebazMurad (@0xRebazMurad) reported 51 minutes ago

  @krakensupport @krakensupport Please urgently review my unresolved support case (ticket 22121365). My account remains restricted and I have been unable to access my funds for more than 5 business days without a substantive response. Please escalate this case to the appropriate team

• 
  Larry Taylor (@Taylor5017Larry) reported 51 minutes ago

  @FixTheMoneyBTC @krakensupport You can talk to @SentinelIT1, support won't help you

• 
  Nilanjan Sen (@nilanjan) reported 56 minutes ago

  @krakensupport Hi Team, my fund withdrawal request is pending for 20days. Can u help on this. @kra