Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	11 days ago
Bordeaux	Transfer	11 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FOLDSZN (@Foldszn2) reported 6 minutes ago

  @kick_rekztv @krakenfx **** over 300$ pending that crazy

• 
  Santos ⚡️ (@0PSantos0X) reported 9 minutes ago

  @marc02200 I use @krakenfx since 2021, never had any issues. 🫡

• 
  Captain Howdy (@colonbarbarian) reported 15 minutes ago

  @WilliamsF1 @krakenfx Jesus wept, please stop talking and making excuses. Just sort the ******* car out. You have two great drivers. A great engine. The chassis sucks and by definition so does your whole design team. You stopped working on last years car early to focus on this year, and produce a ****

• 
  0xRebazMurad (@0xRebazMurad) reported 15 minutes ago

  @davewhiteblud @krakensupport No response since juli 29. I created my Kraken account on juli 24 and already regret it. I have around €7,000 there, reserved for my father’s emergency hospital expenses. If I can’t access these funds due to their support delays, they will be held responsible.

• 
  Nomisma (@CryptoLover9527) reported 17 minutes ago

  @txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity

• 
  J. Allos (@amcgrk) reported 18 minutes ago

  @andreijikh @krakenfx Not a good sign for Kraken. I’m not @andreijikh so I doubt I’d get the same service. Sadly.

• 
  Tushant Suneja (@tushant_suneja) reported 20 minutes ago

  institutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.

• 
  CC (@cde4gd) reported 22 minutes ago

  @krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back

• 
  jester (@thejester) reported 24 minutes ago

  anyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info

• 
  Nikiton (@Nikitont) reported 26 minutes ago

  @the_jujukey @krakenfx @sweepbaseHQ I'm working on it.

• 
  Miles Dyson (@n3li5) reported 26 minutes ago

  @mwturetzky "Fix money and you fix the world." "We will fight so you can." Beautiful words from a company that froze my own money for days and won't even answer me. Verified account, 2,789 USDC stuck "pending", ticket #22022567 ignored. @krakenfx @krakensupport

• 
  Nilanjan Sen (@nilanjan) reported 27 minutes ago

  @krakensupport my withdrawal request is pending for 20days. Can you help on this

• 
  Danya (@danyapronin) reported 28 minutes ago

  Some thoughts on Nado and Ink No price calls from me. The market will handle that on TGE. What I like structurally: Nado has no token of its own. Points convert into INK, the token of the chain itself. For me that changes what you're actually valuing. You're not looking at one dex token, you're looking at a network asset with a real customer behind it. The backer is @krakenfx, one of the oldest US exchanges, around $1.7b raised, $20b valuation, IPO on the table. And yes, 'strong backer ≠ strong token' - is fair in general. But pre-IPO changes the math a bit. Reputation costs more in that window, especially in the US. Not a guarantee, but it is a real incentive 👌 What matters more to me is that Ink already has real flow, not roadmap talk. Kraken DeFi Earn went live in January and that USDC goes on-chain into Ink. It's money from exchange clients, not from the farming crowd. Different money. On the Polymarket odds > look at the volume on those markets. Tens, maybe a few hundred k. That is not the kind of liquidity you build an fdv take on. Not bullish, not bearish, just noise. That's my take on @nadoHQ I farm pts there and I trade there. IYKYK 🫡

• 
  Rob Routt (@RobRoutt) reported 28 minutes ago

  @krakenfx does anyone respond over there to a customer trying to get help? I have opened and escalated a ticket and absolutely no response.

• 
  Cryptoslshy (@cryptoslshy) reported 30 minutes ago

  @krakensupport App is still buggy for me. Delayed and slow. Signed out and signed back in and its actually stuck signing me in. Web version also doesnt show full account - are you sure the maintenance is comolete?

• 
  derf.liw (@derf_liw) reported 33 minutes ago

  @krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks

• 
  Bullum ☘️ (@bullumCrypto) reported 34 minutes ago

  @krakenlistings @dappOS_com @krakenfx since the mobile app update it has been extremely slow and unusable, any idea? It takes 30 seconds to load between windows etc.

• 
  Cody (@iLikeSlowCars) reported 38 minutes ago

  @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

• 
  AO Daniel (@iamaodaniel) reported 38 minutes ago

  @krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before

• 
  Wez G (@WezG) reported 43 minutes ago

  hi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.

• 
  Satalink (@_satalink) reported 45 minutes ago

  @krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.

• 
  Mark (@markmetaplanet) reported 46 minutes ago

  @krakenfx @Payward @arjunsethi Hi Support. Ticket # 22255621 RELEASE MY FUNDS Public Account ID  AA08 N84G HPSR E66Q - Withdrawal ref + time: FTevoOz / 8-11-26 2:24 PM - Amount: 40,321.04 GBP ( ON HOLD ) - Bank: Nationwide (my bank account in my legal name same as Kraken - VPN used: YES PLEASE PLEASE UPDATE

• 
  Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported 47 minutes ago

  @PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup

• 
  Zoefff.eth 🦊 (@Miezz0x) reported 53 minutes ago

  @krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!

• 
  Salty Sherry (@SaltySheriKoko) reported 54 minutes ago

  @Timmcgrew91 @caniok1111 @krakensupport Don’t even try to get help here. They are scammers. My Kraken funds were held for 90 days. I got scammed trying to fix it

• 
  bags (@onlyprofitable) reported 54 minutes ago

  @108gua @krakensupport Shut up it’s a ******* skill issue, cant you read??? It clearly says there will be a fee lmao. If you use kraken pro the fee would’ve been minimal.

• 
  WWJD (@JW_WWJD) reported 58 minutes ago

  Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.

• 
  Salty Sherry (@SaltySheriKoko) reported 59 minutes ago

  @moropeza1930 @krakenfx Kraken was holding my btc for 90 days. I tried to get help and was scammed.

• 
  NoBullCrypto (@NoBullCryptoBen) reported 1 hour ago

  @TheNode_Network @krakenfx I have never had this issue, once I sent CC without a memo attached, got it all back after a few hours, what a strange dilemma, has it been sorted?

• 
  Crypto4UandMe (@Crypto4UandME) reported 1 hour ago

  @kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO