Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	15 days ago
Stockholm	Mobile App	24 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ɱ (@veksonpu) reported 8 seconds ago

  @ofrnxmr @krakenfx Never liked kraken. They are the type of exchange that pretends to be privacy-friendly but when the cartel tells them to **** off they actually **** off instead of fighting. Classic btc eth cartel owned exchange. Turns out they are not any different than cb or binance

• 
  pcash890 🇵🇹 (@officialpcash) reported 3 minutes ago

  @krakenfx Since on Friday, I was told my complaint has been forwarded to the relevant team, This is 3 business working days later, I still haven’t receive any positive response or feedback. My coin is just hanging without any information concerning why and when it will be release.

• 
  Dr. Evil (@denzil_dme54093) reported 3 minutes ago

  I deposited the wrong crypto currency on the Kraken platform ( something they don’t accept) so I wrote to their support center… I knew the funds were lost ( in the back of my mind) The amazing support team kept in touch and I got the funds back. @krakenfx . Thank you.

• 
  James 🇻🇦 (@JamesClips22) reported 7 minutes ago

  Anyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support too

• 
  Ƀ Chris (@CryptoChrisG) reported 7 minutes ago

  @krakenfx ai customer support?

• 
  JustMrPaper (@kachi_pbm) reported 8 minutes ago

  You can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS SO EASILY IN THE TECH SPACE ANYMORE IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !

• 
  Maija Rousell (@hueprints) reported 11 minutes ago

  @gmissy17 @birdie_dollie @krakensupport Did you still need help?

• 
  bob (@bob200617) reported 14 minutes ago

  @Those101Things @FabrizioRomano @krakenfx i think france look the best, spain have been poor but they havent lost in like 25+ games i think and only 1 goal conceded all tourney, argentina have been messi or nothing and england haven been okay but it just feels like its there tournament idk its just working for them.

• 
  Lucifer Lucifero (@jbfly46) reported 14 minutes ago

  @krakensupport I’m unable to unstake my ETH in bonded restaking using any of the methods provided by Kraken’s AI assistant, nor with any of the methods found on Kraken’s website.

• 
  🌊BohemiaN💧 (@XRPDRAGON) reported 15 minutes ago

  @DefendDark @Ripple @krakenfx Is it correct that the XRP price becomes a **** if ripple obtain a license?

• 
  AvaxGator | 🐊 Tech and Ballgame’s (@Avaxgator) reported 16 minutes ago

  @krakensupport @kator1313 Please don't go down the meme road. Please stick with rwa .

• 
  Edras (@edras6843) reported 19 minutes ago

  @krakenfx @WilliamsF1 Kraken is a scam do not use it. Holding millions of $ worth of funds. So they can fund the World Cup whilst others desperately need the funds they are holding whilst the say the same thing over and over again, goes against there terms of service “, and consumers law

• 
  R 🐙 (@_RahuI) reported 25 minutes ago

  @BeastTheMascot @krakenfx wtf, why not me

• 
  xenu (@xenumonero) reported 25 minutes ago

  @Kozik571 @krakensupport No, they are slow-playing a delisting.

• 
  BittBurger (@BittBurger) reported 28 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  Isha ∆ (@IshaVerma04) reported 29 minutes ago

  @UncleMasila @FabrizioRomano @krakenfx now go and pray to FIFA for support to win against france / england / spain

• 
  yak (@YakuzaDaddy) reported 31 minutes ago

  @krakenfx @Mastercard which countries can apply from? good ****

• 
  Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported 31 minutes ago

  @JamesClips22 @krakenfx I’ve withdrawn multi 7 figures from Kraken. Only problem I’ve ever had with them is the annoying Travel Rule when depositing large amounts in Bitcoin. Takes a few hrs and they release the deposit.

• 
  Mubarak Tukur **** (@PakiTukur) reported 33 minutes ago

  @krakenfx @FabrizioRomano @krakenfx please help me🙏

• 
  Alex (@Alex57924649) reported 37 minutes ago

  @krakensupport what a piece of **** Kraken has become. Requesting more documents than a bank and making pressure on its clients. Those clients thatbtrust it for years and that made it a big exchange in the first place! Its became the ***** of EU regulators.

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 37 minutes ago

  @krakenfx how I would fix thee, let us count the ways 1 limit orders should be +/- not + only. Then choose +/- NO default, broken part of @Webot_com 2 should not hide limit behind instant, NO default, choose! 3 a waste, all 1 to3 should be in these bottom buttons, simplified for beginners, as I described above. 4 WHY? How does these help? 3 letters and they do not fit. Too complicated to slide them to the left, or get rid of them, placed by the full name as EVERY other app does

• 
  Lostboy!🇪🇺🇵🇸 (@tobswyatt) reported 45 minutes ago

  @FabrizioRomano @krakenfx Who gives a ****. Fifa has ****** football.

• 
  JRH (@nejca01) reported 45 minutes ago

  Thank you @krakensupport for your professionalism and support. My BBTC recovery was successfully resolved and my funds were safely returned. This experience confirmed why Kraken has such a strong reputation for customer support. I truly appreciate your help. 🙏

• 
  Donut Connoisseur (@SpecialK_001) reported 47 minutes ago

  @FabrizioRomano @krakenfx Time for Spain to do the impossible. Knock off France and England

• 
  leo (@bahboi_leo) reported 47 minutes ago

  @krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also

• 
  Graham (@Graham_Tonkin) reported 47 minutes ago

  @armaniferrante @TrustlessState Used @krakenfx for about a decade, but switched over to coinbase for their attractive btc backed rewards card. Not so nice to get CTAs to gamble when I log in to check a credit card statement monthly tho.

• 
  TanManCan (@TannerW47087) reported 48 minutes ago

  @krakensupport Yes I'm well aware of your status page hence me quoting directly from it in my post... The status page hasn't given any actual updates, "We are continuing to investigate this issue." isn't an update, it's a holding statement that fails to provide any substantive value...

• 
  Chester Weir (@chester_we95389) reported 48 minutes ago

  @Lilnigg30 @FabrizioRomano @krakenfx No. Its all set in advance. Blame the bigger nations for being ****.

• 
  Ink Daily (@InkDailyTK) reported 49 minutes ago

  Exactly! The endgame for crypto is people using it without knowing they are, it's going to be seemless! For years crypto felt like its own world. The setup was too hard, the UX was rough, and you had to understand too much before you could do anything. That will change with AI, and Crypto will become AI rails or regular infrastructure. In the future, people will simply ask for custom tools, workflows, payments, automations, identity checks, escrow, settlement, authentication, data access, ownership transfers, and agent-to-agent transactions. Under the hood, crypto rails get picked over legacy rails because they're cheaper for that kind of work. Anything that has to transact, verify, authenticate, settle, permission, coordinate, or move value can run on crypto infrastructure. Sure...cards are fine when a person buys a coffee but when software pay software at a fraction of a cent ,or when money has to move across borders at 3am, they're going to break So the future for crypto, won't be user thinking "I am using crypto." - They'll simply think "this just works." That's the main shift this cycle. Crypto stops being a product you have to learn and becomes plumbing that agents use to build and transact at a fraction of today's cost. So bet on infrastructure, bet on @inkonchain & @krakenfx!

• 
  FUD (@kingfud) reported 55 minutes ago

  @eltuto98 @krakenfx Me either and nobody is helpful wtf