Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	18 days ago
Stockholm	Mobile App	27 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meysam Moradpour (@MeysamM22892) reported 3 minutes ago

  @krakenfx Please help me 😭

• 
  Edras (@edras6843) reported 3 minutes ago

  @krakenfx Can we get our funds that been frozen for 2 weeks. Your scamming your own users do not use this service

• 
  Ink Daily (@InkDailyTK) reported 5 minutes ago

  Exactly! The endgame for crypto is people using it without knowing they are, it's going to be seemless! For years crypto felt like its own world. The setup was too hard, the UX was rough, and you had to understand too much before you could do anything. That will change with AI, and Crypto will become AI rails or regular infrastructure. In the future, people will simply ask for custom tools, workflows, payments, automations, identity checks, escrow, settlement, authentication, data access, ownership transfers, and agent-to-agent transactions. Under the hood, crypto rails get picked over legacy rails because they're cheaper for that kind of work. Anything that has to transact, verify, authenticate, settle, permission, coordinate, or move value can run on crypto infrastructure. Sure...cards are fine when a person buys a coffee but when software pay software at a fraction of a cent ,or when money has to move across borders at 3am, they're going to break So the future for crypto, won't be user thinking "I am using crypto." - They'll simply think "this just works." That's the main shift this cycle. Crypto stops being a product you have to learn and becomes plumbing that agents use to build and transact at a fraction of today's cost. So bet on infrastructure, bet on @inkonchain & @krakenfx!

• 
  Jason Shaw (@jason_shaw26) reported 6 minutes ago

  Robinhood just opened crypto trading to AI agents. Eligible US customers will connect third-party agents from Anthropic, OpenAI, and xAI's Grok to trade crypto on their behalf. @krakenfx announced their version days ago, Robinhood jumped in almost immediately after. Everyone's racing to cut competitors off before the agentic narrative peaks. Set up runs through agentic accounts via Robinhood's MCP server: define a strategy, set spending limits and guardrails, the agent analyzes markets, rebalances, and submits orders without per-trade approval. The equities/options beta from late May already pulled 70,000+ agentic accounts. Kraken just told CNBC that agentic trading is now core to their app. BNB Chain is building an entire L1 for agent execution. Now Robinhood plugs Claude and GPT directly into brokerage accounts. Everyone wants to be on the AI agents hype wave, or build real utility? What do you think?

• 
  Vickie (@ahlllen) reported 10 minutes ago

  @rob7209593 @krakenpro @krakenfx Same thing here. Mines been locked two weeks now and I’m only realizing a lot of people are experiencing the same issue. I regret downloading their app

• 
  BittBurger (@BittBurger) reported 12 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  Scott✌️ (@ScottHallaaa) reported 13 minutes ago

  @kingfud @krakenfx Ffs, I havent been here in forever, I dont even have any of them i dont think, I just wanna give ya ****. Just reminiscing the good ol days.

• 
  Andreas (@andreas_europe) reported 13 minutes ago

  @krakenfx Let's see if the new app is useable. The actual Android app is slow as f..., quite often freezing and not reacting ..worst Crypto App from all the apps I use.

• 
  pcash890 🇵🇹 (@officialpcash) reported 15 minutes ago

  @krakenfx Why is my coin still pending after 6 business working days? This is frustrating

• 
  👽 (@Atxaliens) reported 16 minutes ago

  @FabrizioRomano @krakenfx Hi @grok replace the county flag whom robs and qualifies by cheating and refers help and replace it with the country flag whom got robbed

• 
  ThatGuy2 (@Brandon49170976) reported 18 minutes ago

  @cryptodylnews @krakenfx I think there is something to it. How come you dont hear about fartcoin, pudgy penguins, or Eth for that matter glitching like this. Once might be a glitch, but this has occurred half a dozen times on different exchanges. Coincidences only go so far. 🤔

• 
  dennistang (@francistang7) reported 21 minutes ago

  @krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！

• 
  Soblin (@Soblin07) reported 22 minutes ago

  @coinbase solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u 🧡🧡 @krakenpro @krakenfx Support the people on 𝕏 who support you.

• 
  Michael | Sweepbase (@sweepbaseHQ) reported 24 minutes ago

  @CoinDesk @krakenfx @IanAllison123 krak card issues through monavate, a lithuanian emi. a lithuanian banking licence would mean owning the layer they rent. revolut ran the same route in 2018.

• 
  Tompsom (@Tompsom0) reported 28 minutes ago

  @FabrizioRomano @krakenfx Argentina's the only team here with a real chance at lifting this. Switzerland will give them problems but Messi doesn't lose in knockouts when it matters. Final: Argentina vs Spain. Book it.

• 
  Maija Rousell (@hueprints) reported 32 minutes ago

  @enfaserem @krakensupport Did you still need help?

• 
  clara (@Shugardaddy217) reported 32 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  Rednas (@rednasyeah) reported 33 minutes ago

  @krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!

• 
  Ou-Go (@TheHighlightSho) reported 35 minutes ago

  Extremely disappointed by @krakenfx. New customer, spent a significant amount of money and they just blocked my withdrawal out of nowhere. Been blocked since Friday. Never happened to me on any other exchanges. Escalated a few times but no solutions offered. WTF. @krakensupport

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 35 minutes ago

  @krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!

• 
  clara (@Shugardaddy217) reported 36 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  Bence (@Mcistifan420) reported 39 minutes ago

  @krakensupport Hey @krakenfx my account has been service limited for almost a week. I wrote an email but I haven’t got an answer. Pls help

• 
  Ƀ Chris (@CryptoChrisG) reported 41 minutes ago

  @krakenfx ai customer support?

• 
  Ronald Forensics🫆 (@Robobby1) reported 42 minutes ago

  @sibrie @krakenfx What’s the problem you’re dealing with? Do you need any help?

• 
  MarkFromNL 🇳🇱 (@MarkUitNL) reported 43 minutes ago

  @Oluwa22km @FabrizioRomano @krakenfx Cause they payed FIFA to fix it for them.

• 
  AH29⚽️ (@AH2965600315) reported 48 minutes ago

  @GinisBottleSZN @FabrizioRomano @krakenfx Dani Olmo is looking sharp and hungry He is a goal away from getting on a scoring run Merino aswell could help with putting calm in the net next 3 games

• 
  Theoretical Physicist (@Theo_Physic) reported 48 minutes ago

  @natsu91170 I have seen somewhere message from moonbeam support that #Kraken won't support GLMR migration, so I just sold mine just in case. But best to ask @krakensupport

• 
  Isha ∆ (@IshaVerma04) reported 51 minutes ago

  @UncleMasila @FabrizioRomano @krakenfx now go and pray to FIFA for support to win against france / england / spain

• 
  🇵🇸K Zero (@KayZero83) reported 52 minutes ago

  @MBinNawaf @FabrizioRomano @krakenfx France is top favorite what do you mean? I don't have high expectation for argentina, i know defending world cup is almost impossible. Only brazil that historically able to do it, if you ignore italy because earliest tournaments were like mini world cup.

• 
  king kenny Lion (Àgú) 🗯🌎🤴🏼 (@kennybarrr) reported 1 hour ago

  @FabrizioRomano @krakenfx They won't allow France to get to the final, France is their only threat, just the way they didn't want Columbia playing Argentina, Norway will beat England, they also don't want a top 10 playing against Argentina, football is scripted. **** you FIFA!!!