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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (37%)
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Transactions (21%)
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Login (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Fe |
Website | |
 Cuauhtémoc |
Mobile App | |
 Mississauga |
Website | |
 Pordenone |
Website | |
 Carlet |
Website | |
 Chartres-de-Bretagne |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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wassiedart
(@wassiedart) reported
@krakensupport I made a deposit on Kraken through Plaid but did not see the funds in my account Looked into Plaid in more detail, seems it's not supported in my country? Odd that the option is there then Anyway, plz help as it was a large sum...
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Hysticali 🌖⚡⚛️ 🇻🇳
(@LeeDerric) reported
@technologypoet @krakenfx The phone app will let you, not sure why they don't have it available on the website.
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Sam
(@Sam610000) reported
@krakenfx Zec deposits not credited since friday guys !! Its very worrying,they cant fix the bug, so we need to ask a refund at their costs, we cant wait anymore. Be carefull kraken : you are subject to a "bank run" from customers
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BBHMM.ada ☔️
(@BBHMM_Stake) reported
@technologypoet @krakenfx Don’t use them. I have seen to many horror stories with them. 1) it took 3 months to release coin to one of my delegates 2) personally they have locked me out of my own coins. 3) customer service is horrible. I have seen many others complain about the same exact things.
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Moe Hakim
(@DrMoeHakim) reported
@technologypoet @krakenfx There’s kraken pro that has lower fees but doesn’t support ACH and there’s kraken that supports it
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Maksim_Kr 🇺🇦
(@maksimkrikunov1) reported
@krakenfx Pls help!!! I am from Ukraine, there is almost no money left. Help with money for food and clothing, thanks 🙏 I live with my younger brother and mother. I can provide all the evidence. glory to Ukraine🇺🇦
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Amelia
(@cryptoprotester) reported
@krakensupport I still have margin position opened, and server down
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Maksim_Kr 🇺🇦
(@maksimkrikunov1) reported
@krakenfx @money2020 @FinTech_Futures Pls help!!! I am from Ukraine, there is almost no money left. Help with money for food and clothing, thanks 🙏 I live with my younger brother and mother. I can provide all the evidence. glory to Ukraine🇺🇦
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optictopic
(@optictopic) reported
@technologypoet @krakenfx "We do not currently support deposits via ACH. Withdrawals via ACH are now available. You can make an online banking purchase using the Buy Crypto widget on the website and Kraken app. "...KRAKEN SUPPORT I hope they give us a why.
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StrathCole
(@BurkardMarius) reported
3 / @krakenfx and others for example doesn't use memos but uses one or more dedicated wallets for each user to deposit and withdraw. All coins deposited in the user's wallet (that he cannot access directly) are then forwarded to the main holdings wallet.
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Sam
(@Sam610000) reported
@krakenfx @money2020 @FinTech_Futures Unbelievable, z cash zec deposits are not credited on kraken since friday morning ! They said there is issues but that long doesn't smell good !
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One
(@real_ez_cheeze) reported
@krakenfx NO MORE ******* CVs JUST INTERVIEW ****every**** APPLICANT FOR A FEW MINS ON THE PHONE SIFT THAT **** I'M NOT MAKIN U A PDF WHEN THE ODDS U HIRE ME ARE BELOW 20% U CORP ***** JUST LET ME TALK TO YOU AND ****** ****convince u**** (re: product marketing director)
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Long and short (#BTC always long)
(@foolsbookie) reported
@krakensupport I am aware as I was the one who alerted your support team
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skewbed.eth
(@skewbed) reported
Let's see how many scam DMs I get by saying this: I need help with my private key and seed phrase. @MetaMaskSupport @CoinbaseSupport @krakensupport I'll follow up with the results.
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Francisco Romon
(@romon_francisco) reported
@krakenfx Trading crypto currencies and forex has become very easy. With $20,000 i was able to earn $50,000 in 5 working days with the help of a trade coach @Magnificent_R
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JeremyFromEarth 🇺🇦
(@JeremyFromEarth) reported
@krakenfx @krakensupport Is it just me or has the U.I. been especially sluggish lately? Every time I have it open in a tab, my MBP fans come on and things slow down considerably.
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Maksim_Kr 🇺🇦
(@maksimkrikunov1) reported
@krakenfx Pls help!!! I am from Ukraine, there is almost no money left. Help with money for food and clothing, thanks 🙏 I live with my younger brother and mother. I can provide all the evidence. glory to Ukraine🇺🇦
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Nate (☞ﾟヮﾟ)☞ † ♥
(@nthnu) reported
@krakensupport I'm trying to add a payment method for over a week, but getting "Error - Sorry, we are unable to connect to your bank at this time. Please try again later." Any ideas?
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مكتب أبوظبي الإعلامي
(@admediaoffice) reported
.@KrakenFX has launched funding services in UAE dirhams @ADGlobalMarket, becoming the first ADGM-licenced and regulated digital asset exchange, providing local investors greater control over trading operations and access to more investment opportunities.
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SuprDavit
(@suprdavit) reported
@chatwithcharles @krakenfx with the price of fees, they must have good service
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Myles G Investments
(@MylesGinvest) reported
@krakensupport how much longer is this exchange going to be down? This is happening more frequently. Costing traders thousands while the market is crashing, can't even sell.
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Lucid Tree
(@OrganicAnt) reported
@krakenfx This is what I'm talking about. My exchange of choice for all the #Bitcoin support and low fees.
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David Rico
(@opgameoverx) reported
@SubcriticalTV @krakenfx Bull Sh!t Catdano doesn't even have Dapps or a working dex or the 3rd most Volume for Nfts....Ghost Chain
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Vanessa Harris
(@technologypoet) reported
Does anyone know why @krakenfx doesn’t support ACH? I’d use them as my primary exchange if they did.
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xplztcntnt.eth ᵍᵐ 👣
(@n0advsry) reported
@krakenfx first said show me the evidence, then said we can´t provide any information about our customer to you??? and at the end won´t be accociated with anything. Go to the police.
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Jameson Doane I🦄,🦄I
(@DoaneJameson) reported
@chatwithcharles @krakenfx Def best customer service experience you can have with a CEX atm
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last of dying breed
(@betterstandupp) reported
@krakenfx It's called the dark crypto market, formed under the dark web, AKA tor browser. The insiders make millions on there, but they only decided to eliminate the drug markets and not the insider markets. How convenient.. but buying a child on there from Mexico is probably no problem
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MetaMask Support
(@MetaMaskSupport) reported
@skewbed @CoinbaseSupport @krakensupport AT NO TIME should you give your Secret Recovery Phrase to anyone or enter it into any site! Don’t trust someone who is sending you a direct message. For support, open MetaMask and navigate to “Support” or “Get Help” in the dropdown menu.
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Francisco Romon
(@romon_francisco) reported
@krakenfx Trading crypto currencies and forex has become very easy. With $20,000 i was able to earn $50,000 in 5 working days with the help of a trade coach @Magnificent_R
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blue.
(@Sunnyhi82227833) reported
@krakenfx How long will the exchange be down? I think a exchange should warn with a countdown if will have down time dor maintance. First the kraken stops loading and the position appeared as it didn’t open. Then suddenly the exchange is down and the position openend after all…