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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (45%)
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Mobile App (18%)
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Transactions (14%)
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Login (14%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miami |
Website | |
 Lübeck |
Withdrawals | |
 Tottenham |
Website | |
| Belleview |
Login | |
 Galaţi |
Mobile App | |
 Salmon Arm |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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baykusgiller
(@baykusbirligi) reported
@krakensupport I Sent my $KSM accidentally to my Kraken #DOT address. Kraken do not help. All my funds are in #Kraken owned address but they say "they dont have time to recover it"!. I don't get reply to my e-mails for more than a week! Helpdesk is only stalling and do nothing!
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J.R. Quarles
(@JrQuarles) reported
@HattonLiTraders @krakensupport I had the same issue 4 days ago
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Hatton Li Traders LTD
(@HattonLiTraders) reported
@krakensupport I have thier permission to show the emails you sent them on social media, so let's use the court of public opinion and hopefully we can advise people about your questionable business ethics and they can better decide if they want to use an exchange with poor customer service.
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Kasi AKA JamesRhodes
(@KasiRocsWell) reported
@iman_blocker @StanleyRoberts @krakenfx I agree, mentally ill people should receive help, but they aren’t getting it, and I’m not getting protection for my business. I know it’s not MY job to figure this out, so the DA should be doing SOMETHING. But again I’d rather use violence it speaks louder than no cash bails.
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Corene
(@Glory2Ukrainei) reported
@krakenfx Glory to Ukraine. Let's make a donation to save the Ukrainian people. All received donations will be forwarded to Humanitarian aid to Ukraine Help Ukraine with crypto. BTC address bc1qnxdlqdk4tcg7zg0n0m8dndzyvewd9qdfll65au ETH address 0x549c8A4653C1A79Ebd30b6c692aC59Ef7d493Df8
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Hatton Li Traders LTD
(@HattonLiTraders) reported
@krakensupport You didn't even give each customer a explanation in your email you simply said "security reasons". Your actions were draconian, unkind, dispicable and no way to treat a human being let alone another customer. I'm tweeting here so people need to know your business practices.
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baykusgiller
(@baykusbirligi) reported
@krakensupport I Sent my $KSM accidentally to my Kraken #DOT address. Kraken do not help. All my funds are in #Kraken owned address but they say "they dont have time to recover it"!. I don't get reply to my e-mails for more than a week! Helpdesk is only stalling and do nothing!
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⚡ David Coen | DAVIDCOEN.IT
(@thedavidcoen) reported
So, @OpenNode, @Strike, @krakenfx and any service able to provide btc to fiat and to send fiat to bank account automatically... focus on BTCpay plugin creation! Don't waste your money!
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baykusgiller
(@baykusbirligi) reported
@krakenfx I Sent my $KSM accidentally to my Kraken #DOT address. Kraken do not help. All my funds are in #Kraken owned address but they say "they dont have time to recover it"!. I don't get reply to my e-mails for more than a week! Helpdesk is only stalling and do nothing!
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derovigilante
(@monerovigilante) reported
Please Help me Kraken Ceo @jespow you are my only hope. A romance scammer has wired 100,000 dollars ,my moms entire life savings to kraken @krakenfx and has bought bitcoin with it. The wire originated on April 5th of 2022 and the bitcoin purchase was successful on April 6th.
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Viktor Asko
(@AskoViktor) reported
@krakenfx Good day, I’m sorry that I’m asking for help during the war, I lost my job, I signed up to defend Ukraine, they didn’t take it because I didn’t have military experience, I don’t have money where to earn money, I’ll be glad to Any help 0x14eb50ae606468a95820461d9e0e24554c5627af
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allyourbags 🍏🍏 #🅂🄴🄻🄻🄽🄴🅅🄴🅁
(@allyouracid) reported
@andrejders I think all the major ones have it. I can't prove it, but converting regular staking gains (around the 100€ mark) every couple days never caused problems, it always went through immediately on @krakenfx, and today, I've had one which is a bit bigger and it's stuck at "pending".
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derovigilante
(@monerovigilante) reported
@krakensupport a ticket was created, but I currently have no access to her email as she scammer has control of her email.
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ders
(@andrejders) reported
@allyouracid @krakenfx I deposited over 1000Eur, it went fine. I think WD of FIAT must be defenitelly not an issue as you wd to own verified account with KYC. WD of crypto to personal wallet potentially can be issue (at least in future in EU)
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Orange Pilled JDM
(@OrangePilledca) reported
@michelletandler Not sure if you know who @krakenfx is but what a terrible look fo SF to one of the few remaining fintech folks. Surprised they are still there. What a shame.
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Michael
(@xxxdeveloper) reported
I want to use @krakenfx but they don't support ACH deposits. I'll use another exchange until they do.
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xafarkhan
(@Digitalkhan2) reported
@Cointelegraph @krakenfx @JoeNakamoto Dear bears! Keep on f**king the market. Hats off to you. Dump this garbage to hell.
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Jenz 🏰 ⚡
(@teh_Jenz) reported
@krakensupport In the Website I dont have lightning eighter 😭
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Zach Brintz
(@brin1238) reported
@krakensupport when are we going to fix these ridiculously long wait times to export trade transaction data?? I have been waiting 5 DAYS to export 1 month with very few transactions. This is ridiculous!
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Medlow Stranraer
(@anahnohmis) reported
@ReidChalker @StanleyRoberts @krakenfx Not to be a stickler, but that statement announces the POSSIBILITY of leaving the US. The statement now is confirmation that they HAVE shut down the SF office.
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Kixboxerjosh
(@J_keatings) reported
@Ripple #XRP @coinbase @krakenfx RELIST XRP! The cats out and no reason for it to be held down anymore! Retweet if you agree #relistXRP !!!!!!!!’
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***** 🌕
(@Mutha_Tanuki) reported
Any #LUNAtics have Issues with @krakenfx and Online Banking by @Trustly ? Trusty doesn’t seem to connect to any of my banks at the moment.
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Hatton Li Traders LTD
(@HattonLiTraders) reported
@krakenfx Thank you for closing down 3 of my clients accounts for no good reason or explanation. (security reasons.) Not even covered in your own terms and conditions WTF. Each client are updatnding citizens and we're vetted by HLT prior to being accepted as a HLT client.
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Viktor Asko
(@AskoViktor) reported
@krakenfx Good day, I’m sorry that I’m asking for help during the war, I lost my job, I signed up to defend Ukraine, they didn’t take it because I didn’t have military experience, I don’t have money where to earn money, I’ll be glad to Any help 0x14eb50ae606468a95820461d9e0e24554c5627af
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Jack
(@JackHerson4) reported
@krakenfx Please family's I need help of $500 bitcoin to fund my live account and start trading please. Here is my bitcoin ID 15k78E7YETENyuJtvevnQ7KVPsBEzvHTu2
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DaMo-San
(@Not_DaMo) reported
Shoutout to @krakenfx for having that 24/7 support. Let’s get this money.
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baykusgiller
(@baykusbirligi) reported
@Unique_NFTchain @Polkadot @krakenfx I Sent my $KSM accidentally to my Kraken #DOT address. Kraken do not help. All my funds are in #Kraken owned address but they say "they dont have time to recover it"!. I don't get reply to my e-mails for more than a week! Helpdesk is only stalling and do nothing!
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Vincent Au
(@VincentAuGondor) reported
@StanleyRoberts @krakenfx Meanwhile the @LondonBreed thinks crime isn’t an issue
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***** 🌕
(@Mutha_Tanuki) reported
@krakenfx it seems that @Trustly is not connecting to a number of banks. Is this an issue you’re tracking?
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Gareth Hatton
(@GrandMasterGav) reported
@krakensupport @GInvestOfficial My 3 clients were interested but you decided to shut thier accounts down without reason or explanation mighty Kraken indeed, operates without ethics and don't even comply with thier own code of conduct. Mighty kraken or ****** kraken? The later, definitely the later.