Is Kraken down?
No problems detected
If you are having issues, please submit a report below.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
-
Website (31%)
-
Login (31%)
-
Mobile App (25%)
-
Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
iwinbitch
(@iwinbitchhd) reported
@krakensupport tells me to withdraw in the next 72 hours, but too dumb to realize they closed my account so I can't withdraw. Just give me my ******* money! Scummy *** pos site.
-
beni
(@BenyaminRCt) reported
@krakenfx Down
-
Michella
(@0035lucky) reported
@P_Filipov @krakenfx Poor. 2022 is down all year.
-
Bulldozer_MMA
(@BulldozerMma) reported
@krakenfx probably the worst customer support in the crypto business. Comparable to @CashApp and their fake support.
-
David Hyde
(@DavidHy71061841) reported
@krakenfx It seems all the reviews I read have had problems I'm not willing to get into trouble with money
-
AEB
(@gurdpips) reported
@krakensupport Hey kraken support. I'm waiting in live chat bc or a specialist to help with my issue and it's been saying I will be connected within 3 minutes for the past 1hr and a half now. Can someone please help me with my issue as it's a bit annoying waiting this long. Thx
-
sarinha
(@saturninos) reported
@krakenfx Where was the link to that defi free- money glitch people areeee using??????.
-
Kyle tucker
(@Kyle_tucker24) reported
@krakenfx Hello @krakenfx please I’m having problems withdrawing from my kraken account (it’s keeps saying error as occurred, try another amount or contact customer support please I need to know what’s wrong
-
Bulldozer_MMA
(@BulldozerMma) reported
@krakensupport Missed the mark doesn’t even describe how unprofessional and frankly terrible your support is. You have time to tweet but not reply to support emails. I will be closing my account and every family member will be following. You guys are fake support no other way to put it.
-
gerdcastan
(@gerdcastan) reported
@krakenfx @saylor Nope. With a block every 10 minutes, light speed even prevents it in the solar system.
-
.
(@oldmisterhop) reported
@Lina_CryptoA @krakenfx I Think the same ****.
-
joniisme
(@jonijonismee) reported
@krakenfx i lost a lot of money 🥲 can you help me
-
iwinbitch
(@iwinbitchhd) reported
@krakensupport literally just scammed me of my money what the actual ****? Closed my account with out telling my why, and I never received my cash withdrawal.
-
Humanity
(@Hxman1ty) reported
@krakensupport is the best support team in the entire crypto exchange space. I had a problem with withdrawing my funds, they solved it within 72 hours. Keep up the good work!
-
Kelly
(@onceagainkelly) reported
@NakaMoBTC @krakenfx I've been in this situation before and you were told you would receive a bypass code but didn't, I would suggest contacting the customer support team again and explaining your situation to them. They may take an extra authentication step and then provide you with a bypass code.
-
2gether
(@SorareTogether) reported
@krakensupport I changed my living country. I finished succesfull the KYC. Then I had again send 2 times documents, bills. I have no time for this. We have year 2025. Crypto com same problem, but finished in one step in few minutes.
-
⚔️HERO BULL ⚔️
(@Gabrino30) reported
@hdnakum @deadrightdove @krakenfx I think it's ok so far, cex will come with an influx of people and Kujira has to be ready with all systems working smoothly. That's why I think the Kujira team doesn't push for it yet.
-
Nathan $imone 🏴☠️🍍
(@cryptonathan76) reported
@EPOCHpool @krakenfx Never had a 401k, but I'm lighting the candles anyhoo. Really pulling for Coinbase over here! Class of '17 and remember when they shut down during the massive bullrun because too many peeps signed up. 👴
-
arindaaryudhika
(@ndastrange) reported
@vinsta76 @krakenfx Yes, their service is really good, so you should now thank them for protecting your money well.
-
SAMO
(@REVIVAL0922) reported
@krakenfx ****.
-
The Salmon 🍣
(@FF_FergSports) reported
@krakenfx might actually have worse customer support than @coinbase and that’s hard. Every employee on this team needs fired. They are horrendous
-
The Fools ******
(@foolsbookie) reported
@hamish_mcalpine @krakensupport They have always had the best customer support in the industry
-
Ghostbanned Ӿ 🇬🇧🤝🇺🇦
(@Ghostbanned7) reported
@kranzj88 @BTC__Blockchain @krakenfx Absolutely. It's the one missing piece I regret we can't have in Nano. And thus why I don't JUST support Nano - but also those coins which allow people in authoritarian countries to have some mechanism of escape.
-
AEB
(@gurdpips) reported
@krakensupport Hey kraken support. I'm waiting in live chat bc or a specialist to help with my issue and it's been saying I will be connected within 3 minutes for the past 1hr and a half now. Can someone please help me with my issue as it's a bit annoying waiting this long. Thx
-
Krypto Krypto 🇻🇳🇮🇶🇱🇾🇦🇫🇨🇺🇬🇹
(@FragdenOnkel) reported
@krakenfx You can't print XRP. Bitcoin is being printed with every Block.
-
AEB
(@gurdpips) reported
@krakensupport Hey kraken support. I'm waiting in live chat bc or a specialist to help with my issue and it's been saying I will be connected within 3 minutes for the past 1hr and a half now. Can someone please help me with my issue as it's a bit annoying waiting this long. Thx
-
VT Internet Design
(@vtwebdesign) reported
from
City of Barre, Vermont
@krakensupport apparently you want me to rate my experience. Poor customer service ETH staking funds which have been locked up since 2020 are still locked even though they have been unstaked. They are just holding them so they can dump theirs at my expense. I’m really in the mood…
-
ChukwuEbuka
(@smart_kings12) reported
@Whale_Guru @krakenfx We can not access kraken @krakenfx in Lagos Nigeria 🇳🇬
-
Tim Heinrich
(@TimothyHeinrich) reported
@krakensupport So the answer is yes, it is reduced by 30% per your support pages…make no sense guys…very shady
-
Nayef
(@This_Nayef) reported
@krakenpro @krakenfx For me I don't see anything like customer support on kraken, its helpful and quick response and they don't let you go until your problem fix