Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (62%)
- Transactions (15%)
- Mobile App (15%)
- Website (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 21 days ago |
|
Zwischenahnerfeld
|
Login | 29 days ago |
 Yukon
|
Website | 30 days ago |
|
Tegernsee
|
Login | 1 month ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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A70 (@4U70_) reported@claudecademic @c7five @krakenfx They don't want to spend money that's why they hire offshore. Every bank do hire offshore staff to cut costs. Majority of them are in customer service roles as they're replaceable and cheap.
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Road Hard Fitness (@roadhardfit) reportedHey @Grantcardone! @Krakenfx just got direct access to the Federal Reserve’s payment system — first crypto company ever. Means moving big money in and out of Bitcoin is now faster, cheaper, and safer. No more relying on sketchy middleman banks. This is the bridge between real estate cash flow and Bitcoin getting real. Worth watching.
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Degen mrAbel (@Earlyminte98754) reported@moonpay @krakenfx @TheBitcoinConf Please help me 🙏🏼
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Zogi 🌞 (@Zogi_AF) reported@krakenfx Shut ******** up you disgusting ******* apes
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Mark Thomas (@techsportsmark) reported@claudecademic @c7five @krakenfx Chase has a HUGE customer support team in the Philippines (for its American customers).
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Rebekah M (@jad69540) reported@krakensupport Hello kraken I am having issues with my crypto withdrawal on my account and it’s was hold for 24 hours for review.. but it’s over 24 hours and nothing has changed yet. Please I need you help out
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MIKS (@MIKS_ae) reported@AltCryptoGems @krakenfx Kraken backing + instant payouts addresses the two biggest prop firm trust issues
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Samhausen (@LastRealChamp_) reported@FritzDeuces @SpursOfficial @krakenfx Just Support Tottenham
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Arek Sojka Sojka (@SojkaArek) reported@zachxbt @krakenfx @Payward Hello. Could you help the community in my country, Poland? Where money was siphoned off from the Zonda exchange, where thousands of people lost millions of dollars in life savings?
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Jordy Meady (@jordyymeady) reported@spurshalf100 @SpursOfficial @krakenfx Kimsky made errors in 1 games, Vicario loads of games
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PoiSzn 🇿🇦 (@PoiSzn) reportedIf you’re tired of losing your own capital it’s time to make a change. @breakoutprop is the future of crypto prop trading now backed by @krakenfx. Access to large capital at a fraction of the cost. Do Not waste this opportunity to grab an eval now with 10% off for this week only. I’m throwing in premium Mentorship to the value of $100 absolutely free.
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True (@paulsauereyes) reportedBtw @krakensupport is awesome. Idk if it’s AI or someone working behind the screen but seriously quick af and no bullishit. Mad respect! @coinbase you SUCK!
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Arek Sojka Sojka (@SojkaArek) reported@zachxbt @krakenfx @Payward If you could help solve the biggest scandal since the inception of this exchange, thousands of people in our country would be grateful. Many funds were siphoned off to Kraken, among others, and disappeared.
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π HAL (@hal4pi) reportedI'm putting my app on hold until @picoreteam replies to my email and solves the issue with @krakenfx
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Rid (@ridplanning) reportedDay 42 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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ّ (@UntitledVFX) reported@whisjsnjaja @SpursOfficial @krakenfx Shock horror we're **** so I don't rate anyone
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Princo (@Officialprinco1) reported@SpursOfficial @krakenfx there is a reason we go down and it's Kolo Mauni.
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brahmill (@brahmilli) reported@krakensupport I tried logging into my account but it says that my account is locked and I need to reopen it , I need help please I’ve got assets in there.
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Stuart (@stustar1984) reported@SpursOfficial @TalkingTHFC @krakenfx Is Simons just terrible in training or something?
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InfoSpace OG (@InfoSpace_OG) reported@zachxbt @krakenfx @Payward The real issue is these CEXes supporting the manipulations They're the ones that keep fueling the Crimes
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Shermlock (@Shermlock_) reported@tBushGaming @krakenfx I put $400 in kraken to support
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Broken Mirror (@Broken_Mirror_1) reported@LikeAnsi @SpursOfficial @krakenfx Not ready, he is just there to support
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colin stewart (@quaverlug) reported@krakenfx closed my account with no explanation to why I have funds still in the account that I cant access And all my emails to customer services are being ignored
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Reboot Based (@RebootBased) reported@hotspurreports @SpursOfficial @krakenfx Tel looks absolutely terrible every touch he takes Muani has been terrible but look far more likely to actually produce something
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Cryptolarry (@Cryptolarry112) reported@krakenfx institutions are hoovering up BTC like it's going out of style exchanges are running dry and your coworker is still waiting for it to "come back down to $30k" 😭
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FundedPropTraders.com (@fundproptraders) reportedCrazy story unfolding at @krakenfx — a criminal group is now attempting to extort them with videos of internal support systems after two insiders were caught accessing limited client data. Key takeaways: No systems were breached, no funds were ever at risk, and Kraken is refusing to pay or negotiate with the bad actors. They’ve already involved law enforcement and are pursuing arrests. At @fundproptraders we operate with the same uncompromising focus on security, rapid response, and protecting our traders above all else. This is a stark reminder why ironclad internal controls and zero tolerance for insider threats matter in every part of finance. Respect for the transparent update.
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Chaps (@chapscode) reported@krakensupport Hello, I got a mapping problem with your assets codes. For example, looking at the data from your API for asset pairs, we can see XBT/USD. But when we want to subscribe to the Ticker with it, it says unsupported. The accepted value is BTC/USD. Where can I find a good mapping?
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Victor (@goldtm87) reported@SpursOfficial @krakenfx WHAT DOES TEL HAVE TO DO TO GET MORE PLAYING TIME THAN THAT DUMB **** MUANI
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Sandmark (@sandmark_news) reported@krakenfx disclosed it is facing an extortion attempt after two former support staff members improperly accessed limited client data affecting ~2,000 accounts (0.02% of users). No funds were at risk, systems were not breached, and the individuals were quickly identified and removed.
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abxc (@abxc___) reported@SpursOfficial @krakenfx We’re going down