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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Login (60%)
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Mobile App (20%)
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Transactions (13%)
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Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tegernsee |
Login | |
 Melissa |
Login | |
| Frankfurt am Main |
Login | |
| Berlin |
Login | |
| Berlin |
Login | |
| Frankfurt am Main |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Esso
(@mohdesso) reported
@zaimiriQ @krakenfx Man i hate those things when it happens and making it worst is an unresponsive customer service
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DoxieLover777
(@DoxieLover777) reported
@krakenfx how do you expect people to sign into theur account IF THEY CAN'T FOR HELP? YOUR CUSTOMER SERVICE SUCKS
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Anointed
(@Krptonoob) reported
@zaimiriQ @krakenfx Win though, hopefully they fix up
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Bola
(@BolaBaller7) reported
@krakensupport Hello, a deposit I made to my kraken account is still under processing since the last one week plus. Your service has been very poor as you said I should wait for an email which I never got. Pls I need that money to be available or better still resend to my bank.
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Markmj7
(@markmj7) reported
@krakensupport I mistakenly sent ETH to my Kraken address via BSC. Tx confirmed on BscScan, funds are under your custody. Support says unrecoverable, but I know manual recovery is possible. I’m willing to pay a reasonable fee. Can you please escalate my case?
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PP
(@AlwaysHungryPP) reported
@SpursWomen @krakenfx Numerical order is ****. We hate it. Please stop it. Love from every Spurs and football fan in the whole ******* world.
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ColonyDrops
(@colonydrops) reported
@zaimiriQ @krakenfx Their customer service has declined a lot
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Telcier
(@Telcier) reported
@zaimiriQ @krakenfx I had the first experience with Kraken one week ago and never again, what a **** exchange
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mazino.patron
(@MazinoTower) reported
@zaimiriQ @krakenfx Lmao, I bought MNT at a really low price this summer and sold at -10% Now I look back and can’t help but laugh at myself for not holding the tokens longer
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bullrock
(@bullrock_) reported
@krakensupport Hi @krakensupport Having issues with a transaction will send the transaction id on your inbox
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MuckToTheMoon 💹
(@CoreyJe41112333) reported
Bro what’s up with @krakenfx Support system. Definitely giving Red Flags 🚩 can’t swap any of my assets, also there chatbot does not respond efficiently….
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David K.
(@davesk23) reported
@krakensupport I tried to fill out your phone but the ink is down.
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bullrock
(@bullrock_) reported
@krakensupport Sorry for earlier the problem was fixed thanks to @krakensupport
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Shubh 🔮
(@shubh2005S) reported
@zaimiriQ @krakenfx I faced similar kind of **** with bingx but got resolved in 2 days
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Sarath
(@supernemo360) reported
@krakenfx No don't do it, this entire project can go down the ******* drain if kraken, uphold, OKX , MOONPAY, DON'T FIX THERE ******* **** THAT THEY CAUSED STEAL FROM ME ****** ME OVER, AND SLOWED PROGRESS IT'S OPPOSITE ACCEL OUR EXTINCTION SMFS
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Sarath
(@supernemo360) reported
@krakenfx Yo Too all kraken and the people that work for KRAKEN I DON'T WANT NOTHING TO DO WITH YOU DON'T WANT ANOTHER EMAIL FROM YOU I ******* HATE KRAKEN, I DON'T WANT TO HAVE YOU WORKING WITH ME EVOLVE THE THE ECO SYSTEM WITH ME WHY CAUSE YOU STOPPED ME FROM MAKING MONEY STOLE MY MONEY
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bullrock
(@bullrock_) reported
@krakensupport Apparently am not supposed to be polite because you guys do this on purpose slow transactions you are better than this krack hen
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TheShortestSeller
(@ShortestSeller) reported
@Leo_Traydes @Trezor I use @krakenfx for all of my BTC purchases. Lower fees than Coinbase, plus great customer service. Then I transfer to Trezor. I was mindblown at how fast transfers on BTC on. If you want a kraken referral code hmu
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Mr LegendaryGamer
(@MLegendarygamer) reported
@zaimiriQ @krakenfx Damm , 😳. Sorry about that bro Please kraken resolve these issues
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bullrock
(@bullrock_) reported
@krakensupport To slow mate are you not liquid or something If a transaction is on pending cancel it and we try again how difficult is that krack hern
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sigmawhalegrindset
(@sigmawhalegrind) reported
@cryptolution101 @WilliamsRacing @krakenfx LOL that's ******* terrible
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Joshua CLONE(✸,✸) Gnoma (🧙♂️,🧙♂️) 🍊,💊
(@Joshua21400554) reported
@krakensupport I have my pending deposits pending since oct 1st ans till now, you guys have not been able to do anything about it, i filled your support form but no response till now.
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onlySea
(@zk9085zk) reported
@krakensupport My case ID #18906033 has been pending for over 5 days with no updates. This delay is unacceptable. Please escalate this issue to the responsible team and provide a clear response as soon as possible.
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英文字母
(@secscc) reported
@krakenfx I have an unresolved EUR withdrawal from Oct 1 (Ref: FTPz3Di-GeiHmS9S59VydNWochNhpQ). Support ticket opened but no human reply for days. Please escalate to funding immediately.
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Idee
(@Crypto_Isaac) reported
@zaimiriQ @krakenfx Sorry bro, it's time to move on. I've used kraken and I can say its one of the most shiiitiest exchange to deal with. I hate that exchange with passion. They have a lot they need to fix..
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onlySea
(@zk9085zk) reported
@krakenfx My case ID #18906033 has been pending for over 5 days with no updates. This delay is unacceptable. Please escalate this issue to the responsible team and provide a clear response as soon as possible.
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THROBBING LANTERN
(@XRPZBCNLANTERN) reported
@ZBCNMAN @krakenfx Wtf lol @krakenfx
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zaimiri ✏️
(@zaimiriQ) reported
@shubh2005S @krakenfx 2 days LOL meanwhile Kraken is working on this for 5 months already
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bullrock
(@bullrock_) reported
@krakensupport You guys don't deserve customers Can't login for some reason are a bot or you are just reading a script like a bot Do you understand your platform?
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Darken Rahl 💀
(@darkenrrahl) reported
@RektInk If you still believe these guys you are your own problems. Even @krakenfx are not able to defend themselves