Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	11 days ago
Stockholm	Mobile App	20 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IMPERIUM CRYPTO✨ (@Imperium1crypto) reported 3 minutes ago

  @FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.

• 
  ➖ (@Yield_Forger) reported 3 minutes ago

  @krakensupport Ok, thanks. Hey, just a quick follow up, on an unrelated topic: While Saylor was stacking bitcoin the price stayed down or flat. Now, that there’s news that he’s selling some bitcoin, the price should go up now, right?

• 
  Derek (@Derek9o9) reported 4 minutes ago

  @KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  Mightyfool (@Mightyf00l) reported 7 minutes ago

  Attention all @krakenfx / @krakenpro users. Imagine being new to crypto. You make your first careful investment: €10. One second later, you're down 5%. Not because the market moved. Because you used Kraken's "convenient" Convert tool. €10 → 11.15 USDC → €9.51. Round trip. Nothing traded. Nothing moved. That's not a fee. That's a tax on being new — wrapped as convenience, priced for people who don't know better yet. And it doesn't just hurt them. This is the first impression crypto gives every newcomer. We can do better.

• 
  Eugene Booyens (@ebooyens) reported 7 minutes ago

  @MikeDawnes This seems super dodgy - if you work for Kraken then you should be able to access my DM sent to @krakensupport and the tickets already raised

• 
  Frederic Dumaine (@DumaineFre20322) reported 9 minutes ago

  @krakensupport 📷📷Exchange — short report/request Subject: Stolen funds — urgent freeze request (police case # 2026-59967) Message: Hello — I’m reporting theft of XRP/XLM; funds traced to the following cold‑wallet address: [HdhVpqcczmbGxowMuHf9ASb3EjNBdoFUzgjc8fe49WGV]. Report by [Zeroshadow] (case #2302) attached. I am contacting publicly via X: @DumaineFre20322. Please urgently: 1) monitor/flag these addresses and any inbound/outbound flows; 2) freeze or block withdrawals from accounts linked to these addresses if possible; 3) advise next steps and where I can submit the full report/evidence. Thank you.

• 
  LVRD VADR (@LVRDVADR) reported 11 minutes ago

  you ******* morons make customer service impossible …. 1.5 million liquid to buy btc with and you have me talking to a ******* AI @coinbase dumb ***** moving the shmoney to @krakenfx

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 12 minutes ago

  @krakenfx @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto

• 
  James 🇻🇦 (@JamesClips22) reported 14 minutes ago

  @kubathefirst @krakensupport Can you dm me mate got the same issue

• 
  bry (@bryanmonterreyx) reported 15 minutes ago

  I have like 200$ locked in that stupid @krakenfx website till Friday-Saturday

• 
  ChelseaPro (@GamerYouPro) reported 19 minutes ago

  @thepoetpreneur @FabrizioRomano @krakenfx Wtf am i reading tell me that you are joking

• 
  MuGi (@rouhai1) reported 20 minutes ago

  @heis_zaaye @FabrizioRomano @krakenfx they barely beat croatia with fifa help. two goals called offside both were legit goals

• 
  Crypto Coin Show (@CryptoCoinShow) reported 20 minutes ago

  Exchange to bank: @krakenfx is working to become a licensed bank in Europe, with Lithuania as the target jurisdiction.

• 
  MarkFromNL 🇳🇱 (@MarkUitNL) reported 25 minutes ago

  @Oluwa22km @FabrizioRomano @krakenfx Cause they payed FIFA to fix it for them.

• 
  Edras (@edras6843) reported 26 minutes ago

  @krakensupport You say the same ******* **** over and over again. Everyone’s sick of your ****. You have held millions of $ worth of money to fund the FIFA cup and hey we provide you with every bit of information and tell you why we need the funds it’s the same scammy response for weeks

• 
  Ronald Forensics🫆 (@Robobby1) reported 30 minutes ago

  @sibrie @krakenfx What’s the problem you’re dealing with? Do you need any help?

• 
  OLA🪖🫨 (@funds_001) reported 31 minutes ago

  @soulofdanny_ @FabrizioRomano @krakenfx Dumb slow mf

• 
  bangizarzar1 (@bangizarzar1) reported 31 minutes ago

  @krakensupport It really show now that you don’t care about customers issues or you care for is the World Cup please give me money and stop playing my head since may

• 
  𝓒𝓮𝓼𝓪𝓻 𝓘𝓿𝓪𝓷 𝓩𝓪𝓶𝓫𝓻𝓪𝓷𝓸 (@CapaRoja95) reported 32 minutes ago

  @FabrizioRomano @krakenfx But what happened to ties lol Ties are gay AF now nobody has **** to complain about anymore LMAO

• 
  UTDKobi (@TheUTDKobi) reported 34 minutes ago

  @FabrizioRomano @krakenfx Odegaard was playing like a cockless mf Sørloth was an assh.le and greedy mf In fact the whole Norwegian team was playing like slow bums. Sickly slow at playing proper passes. They made Haaland wasteful upfront. I just wondered how this selfish, dumbass team eliminated Brazil.

• 
  MJ (@Heis_Muhammad) reported 35 minutes ago

  @FabrizioRomano @krakenfx Why am I thinking that if Morocco takes down France, they will get to Final against Argentina? 🤔

• 
  Cityguy 📊⚽🏆🐐 (@princenelloboy) reported 35 minutes ago

  @GhaithAli151904 @FabrizioRomano @krakenfx My prediction is 4:1, calm down and watch Messi

• 
  Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported 39 minutes ago

  @JamesClips22 @krakenfx I’ve withdrawn multi 7 figures from Kraken. Only problem I’ve ever had with them is the annoying Travel Rule when depositing large amounts in Bitcoin. Takes a few hrs and they release the deposit.

• 
  IAMVEGASCHICK (@GOVhackersNmyPH) reported 39 minutes ago

  @krakenfx HACKERS TOOK OVER MY ACCOUNTnMY PHONE STOLE MY CRYPTO TOLD U GUYS&TRIED FILLING OUT FORM HACKERS BLOCKING ME FROM SENDING!KAI AI I NEED TO SPK W/HUMAN REP! DAMMIT I NEED HELP! NOV 2023 LAST TIME N MY ACCOUNT! WAS VEGASCHICKS@YAHOO THEN VEGASVANCITYGITYGIRL@aol took over

• 
  Ferda Press 🍺 (@FerdaPressbox) reported 39 minutes ago

  @FabrizioRomano @krakenfx Predicted this ****!! LFG Flo!!

• 
  Ƀ Chris (@CryptoChrisG) reported 40 minutes ago

  @Kropotkin57 It’s like they’re battling for worst costumer support @krakenfx & @coinbase

• 
  Glengarry “Glen” Ross (@clord983) reported 43 minutes ago

  @Ichie_Utd @FabrizioRomano @krakenfx You’re joking right? They looked awful and needed fifa to get them through. Croatia was robbed.

• 
  IAMVEGASCHICK (@GOVhackersNmyPH) reported 44 minutes ago

  @krakensupport I am DESPERATE!! NOV 2023 LAST TIME I WAS ABLE TO ACCESS MY ACCOUNT I HAVE GONE BK AND FORTH WITH EMAILS WITH U GUYS THEN NEVER HEARD FROM U AGAIN HACKERS ALSO TOOK OVER MY EMAILS ! THEY STOLE MY CRYPTO! I ONLY PURCHASED I NEVER SOLD ANYTHING AND I BOUGHT XRP CHEAP

• 
  Hussain Zulfiqar (@hussainzulz) reported 46 minutes ago

  $TAO is leading the decentralized AI race. First @krakenfx, now it's @OKX showing its support for the Bittensor ecosystem. Long-term bullish.

• 
  🇵🇸K Zero (@KayZero83) reported 52 minutes ago

  @MBinNawaf @FabrizioRomano @krakenfx France is top favorite what do you mean? I don't have high expectation for argentina, i know defending world cup is almost impossible. Only brazil that historically able to do it, if you ignore italy because earliest tournaments were like mini world cup.