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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 17 days ago
Bordeaux Transfer 17 days ago
Valence Mobile App 2 months ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • kick_rekztv
    RekzTV (@kick_rekztv) reported

    @EsenEraslan @krakenfx ig im gonna contact Coinbase for a kraken issue? lol

  • C_OColman
    Christian O'Colman (@C_OColman) reported

    @Cryptolution @krakenfx .00062 on my chart has been fib resistance. Would be nice if we can flip it to support for a change. Sheesh. This .0006 thing is tired.

  • Ai50916
    is time. (@Ai50916) reported

    I like @matty_charts , but, IMO don't fall into the trap of playing patty cake trying to sell bag and buy lower. There is a large bidder running up @Casper_Network $CSPR nice and slow on @krakenfx .The question is, who. My guess is TradFi player/s.

  • UncleLinx
    Uncle Link (@UncleLinx) reported

    @grebby @krakenfx @privy_io same week, different brands, feels less like coincidence and more like one vendor's customer list got passed around. anyone check if kraken and privy share a support/email tool with trezor?

  • andreijikh
    Andrei Jikh (@andreijikh) reported

    @krakenfx Do you guys still have a support team? Emailed about login issues (Ticket # 22119051) in July, no one got back to me.

  • TheNode_Network
    The Node Network (@TheNode_Network) reported

    @krakensupport @toledanogonzalo No customer support via X is sketchy at best

  • BuyTheNetwork
    Don’t Buy Coins (@BuyTheNetwork) reported

    @FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.

  • markmetaplanet
    Mark (@markmetaplanet) reported

    @krakenfx @Payward @arjunsethi Hi Support. Ticket # 22255621 RELEASE MY FUNDS Public Account ID  AA08 N84G HPSR E66Q - Withdrawal ref + time: FTevoOz / 8-11-26 2:24 PM - Amount: 40,321.04 GBP ( ON HOLD ) - Bank: Nationwide (my bank account in my legal name same as Kraken - VPN used: YES PLEASE PLEASE UPDATE

  • Crypto4UandME
    Crypto4UandMe (@Crypto4UandME) reported

    @kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO

  • brandables
    Cody | shipitplz (@brandables) reported

    What's the point of paying for @krakenpro / @krakenfx / @krakensupport when I still can't even get my issues resolved. Such a scam. Ticket # 22377312

  • 0xkeeny
    Keen (@0xkeeny) reported

    @krakenfx @meshpay Removing the copy-paste step is the kind of crypto UX win that never makes a benchmark but probably saves more support tickets than another 0.1% APR. The hard part now is making the routing failure state as clear as the successful deposit.

  • s_pullinghook
    Dr. Sjaak Trekhaak (@s_pullinghook) reported

    @krakenfx Sell that garbage for BTC ofcourse

  • FalconTraceHQ
    FalconTrace Bureau HQ ✪ (@FalconTraceHQ) reported

    @creesjs @krakensupport That’s serious. Since you’ve already verified the fraud report, keep your case number and all bank records. Don’t share login details or codes publicly. Follow back and DM me with the case reference if you want help organizing the evidence for escalation.

  • Yaloush23
    Bear (@Yaloush23) reported

    @krakenfx Im having issues with my kraken account please help

  • Crypto4UandME
    Crypto4UandMe (@Crypto4UandME) reported

    Can @kris help me transfer off @cryptocom to @krakenfx sold all my $CRO it's over

  • DanielWils59
    Daniel Wilson ~~Crypto Expert (@DanielWils59) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • Ongo449274927
    Ongo Gablogian (@Ongo449274927) reported

    @krakensupport The full issue is clearly spelled out in the top post

  • Khodepoopoo
    Pupurito (@Khodepoopoo) reported

    @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

  • MichaelAvelasq
    Michael Velasquez (@MichaelAvelasq) reported

    @krakenfx Pay for a bigger tombstone at my sons grave site

  • NoahLFC21
    Noah (@NoahLFC21) reported

    @SimonDixonTwitt Hey Simon wondering if you can help have been waiting on a response from @BankToTheFuture admin re access to account/ lost 2FA codes in order to realise @krakenfx investment

  • connord_econ
    Connor Overachiever (@connord_econ) reported

    @krakenfx @meshpay Long overdue. One wrong character and your funds are gone forever ...no undo, no support desk, nothing. That risk keeps people trapped on platforms where they don't control their keys.

  • Phemmypro
    Joshua Ian Cooper || CryptoRecovery (@Phemmypro) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • John95172987954
    John (@John95172987954) reported

    @krakensupport @krakenfx @Krak u/KrakenSupport I sent £1,200 by bank transfer for a P2P trade. The recipient’s account was then restricted, and my payment is now stuck. I’ve asked for days for it to either be credited to the account holder or returned to me. Can you help?

  • cryptokrrish88
    cryptokrrish (@cryptokrrish88) reported

    @atitty_ @krakenfx please fix issue and reply please

  • 223_be
    Kasserrr (@223_be) reported

    @krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲

  • Ionidus
    Ion (@Ionidus) reported

    @krakenfx Jesus christ guys. It's been years and you still cannot produce descriptive error/exception messages? Withdrawing has become a ******* ordeal with you. Withdrawals with a total below the available balance keeps failing, and you can't even output anything explaining it.

  • chemtrails85
    WhiteRock (@chemtrails85) reported

    @krakenfx I would cash in about 4 to take care of some problems. Then I would convert at least 3 into other cryptos. Then I would stake what I have left. Sometimes along those lines anyway

  • JW_WWJD
    WWJD (@JW_WWJD) reported

    this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this. @krakenfx

  • markmetaplanet
    Mark (@markmetaplanet) reported

    @krakensupport When you are dealing with urgent financial transactions, missing funds, or locked accounts, you need immediate, human competence. Instead, Kraken support often subjects users to generic, automated scripts, endless ticket passing, and vague timelines. F*** Kraken Aviod

  • afanazizoutbind
    Afan Aziz (@afanazizoutbind) reported

    DAY 10. STILL NOTHING. 10 days since @krakenfx blocked my funds. 5 days since a human finally responded and said my case was being escalated to a specialized team and still zero actual resolution. No access to my funds. Just another generic “we received your request” email.