Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 20 days ago |
 Stockholm
|
Mobile App | 29 days ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Theoretical Physicist (@Theo_Physic) reported@krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.
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mianma.ink (@quath93) reported@sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain
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Vickie Arrington (@VickieArri10) reportedWhy is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!
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Edras (@edras6843) reported@krakenfx Can we get our funds that been frozen for 2 weeks. Your scamming your own users do not use this service
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VØID (@wlfclaLTC) reported@Brandon49170976 @cryptodylnews @krakenfx They do, it’s usually an API data feed issue. The XRP community is the only ones who thinks it means something and goes in to conspiracy theory mode. No verified evidence supports anything beyond technical issues.
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Muné (@Onlyone_mune) reported@FabrizioRomano @krakenfx Would want to say england but they have a near success syndrome problem so it's Spain or France against Argentina at the finals for sure.
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Alex (@Alex57924649) reported@krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?
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Adam Garvey (@BTCAdam88) reported@krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +
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Jinx (@Lucario_Litten) reported@FabrizioRomano @krakenfx Argentina shouldn’t even be in this since they needed FIFA corruption to help them get through so bad that even Stevie Wonder could see it the corruption and he is blind
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BawdyAnarchist (@BawdyAnarchist_) reported@FiatDemise @xenumonero @krakensupport They probably always intended to do this. When Jesse exited, they were just waiting for a matter of time. The slow creep. **** 'em. Scumbags
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WompWomp (@ImpactVanguard) reported@fasfas8t @krakensupport I had the same issue, guess what nothing happened still it's kinda silly.
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OpAbsolute🐳 (OpparZ) | (@OphirParwez) reported@_WOO_X @krakenfx Regulatory compliance and trusted infrastructure are key for long-term crypto adoption. Excited to see @_WOO_X and Payward Services working together.
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JondeX (@Amine_DeXer) reportedAs much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.
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FutureObserver (@ernestobtc) reported@krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakensupport Does that mean to tag @krakensupport ? Because i am not sending DM to anyone. The world needs to know how things could be great, with only a little help from the top.
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Vickie Arrington (@VickieArri10) reported@MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.
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ThatGuy2 (@Brandon49170976) reported@cryptodylnews @krakenfx I think there is something to it. How come you dont hear about fartcoin, pudgy penguins, or Eth for that matter glitching like this. Once might be a glitch, but this has occurred half a dozen times on different exchanges. Coincidences only go so far. 🤔
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Mr Akinola (@akin91276) reported@FabrizioRomano @krakenfx It’s about to go down again….history want to repeat itself again. Argentina v France 💙🇳🇬🫶
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Andreas (@andreas_europe) reported@krakenfx Let's see if the new app is useable. The actual Android app is slow as f..., quite often freezing and not reacting ..worst Crypto App from all the apps I use.
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bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported@krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football
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Myk (@mauleani) reported@PardonMyTake @krakenfx The Wynn is such an awful pick
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx The Screenshot system trying to get us to advertise, will NOT work on me It only makes me angry that I can not scroll shot for my records & information No need to respond trying to help build the best app u could have Sure, I'll be ignored, but I'll watch for updates
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
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abramelin (@NonFunHuman) reported@krakenfx FIX YOUR WITHDRAWAL ISSUE ON SOLANA
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up
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Myk (@mauleani) reported@PardonMyTake @krakenfx PFT with another awful draft 🔥
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MfersClub (@jbixmfer) reportedWarning to Kraken users. My Kraken account was suddenly closed without notice, while I still have assets inside and no access to withdraw. Exchanges may review accounts, but suddenly closing an account without prior notice creates serious risks for users’ funds. @krakenfx
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Ƀ Chris (@CryptoChrisG) reported@krakenfx ai customer support?
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Soblin (@Soblin07) reportedBack in the time @binance listing was a big honor Now a days its a shitshow and a dumpfest $DOG will fix this!!!!!!!!!!!!!!!!!! Is there any legit exchanges left. Other then @krakenfx ?
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SlimjinTims (@SlimjinTims) reported@FabrizioRomano @krakenfx I support Morocco 🇲🇦 💯. I’m African. Egypt couldn’t protect a 2goal lead like Senegal 😡