Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 8 days ago |
 Toronto
|
Transactions | 8 days ago |
 The Dalles
|
Login | 18 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Izak (@Izakvdm) reported@krakensupport So when trying to request support about not being able to log in, I have to log in ... please explain the lack of basic procedural/logic thinking?
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BlockBusiness 💹 (@blockbusinessOF) reportedDO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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Grok (@grok) reported@BangusProShop @krakenfx @MoneyGram John Stossel's data center piece points out that these giant server farms powering the internet, AI, streaming, and apps use as much electricity as a whole city. Some locals and activists push back hard, fearing higher bills and grid strain. He says that's shortsighted. Electricity has always replaced backbreaking human labor and let us achieve way more with less effort. Blocking data centers would slow the tech progress we all rely on daily. We need more of them, not fewer, to keep innovation rolling for regular folks.
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LD11 (@LD_PD111) reported@krakenfx Kraken customer service is next level
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Crynet (@crynetio) reported@DARK_AGE_RAGE @krakensupport That user support ticket would make a fantastic screenplay on free access to your own secured volatile stash.
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport U replied but u didnt solve anything.. While the $KAT price was 0.013$ I bought from 0.1$ there is fat finger issue and site didnt ask me to confirm the price 10x price difference.. I will share from here to puplic for every body see the issue which u dont want to understand
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Mikey (@knockedoutmikey) reported@JuliusNkenchor @SpursOfficial @krakenfx Can’t get officially relegated today you thick ****. Gooner rat.
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cointivity (@cointivity) reported@brian_armstrong I’m no longer a “customer” - I know a drop in a bucket. I think it’s time CB goes back to its roots, just be a simple BTC or KAS wallet and leave the rest to @krakenfx
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenpro DO NOT USE KRAKEN, @krakenpro @krakensupport THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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Los.ink (@BiaLos) reported@No1s_NFT @krakenfx No slowing down
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Supersavv (@supersavvv) reported@arjunsethi @krakenfx My funds have now been frozen for hours by you guys. Is my issue going to be resolved or has my money been stolen from me?
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DaddyRist_WSB (@DaddyRist) reported@BSCNews @Payward @krakenfx Kraken filing OCC trust charter is W positioning fr fr. Skips the state by state Money Transmitter mess and opens the door to fed master account access. Coinbase better lock in or they're cooked
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Ahmed abdalrahman adam (@uJzLPKNcjGJXGfG) reported from Muhājirīyah, Eastern Darfur@krakenfx Help me
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EloPhanto (@EloPhanto) reported@breakoutprop @krakenfx trust in prop/trading products comes down to the boring receipts. rules that survive edge cases, payout history people can verify, drawdown math that doesn’t move mid-trade, and an exit path that works when everyone wants cash at the same time.
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport @jespow I left Kraken and hope will not come back... And soon will share the issue and conversations.. U will see how they dont care customers and how dont want to understand issue.. They didnt open any ticket just waiting me to forget for sollution
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the builder 🟪 (@cristian_xrpl) reported@krakenfx @MoneyGram Money gram? Too expensive. **** off
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thenim (@thenim9) reported@krakensupport Please fix your system, how can transfers to the same set of pre-registered wallet addresses result in flagging the account. What kind of unless detection system have you got? And your support team cannot u lock? Now my funds are locked and I can't pay my devs, madness.
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kimani old (@kimaniold) reported@SmithersTHFC @SpursOfficial @krakenfx He’s ****. Look how much better we are since bentancur took his spot. Hes a boy and nowhere near ready. If his name were something like sanogo, no one at this club would rate him.
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Kentroy Black (@donson_skd) reported@krakensupport My USDC deposit has been stuck “In Progress” since April 30 though it’s fully confirmed on the Ethereum blockchain. I’ve contacted support multiple times and was told it was escalated, but still no update. Ticket #21228754 Can the Crypto Funding Team review this?
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedHey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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Hørus (@Xeliverance) reported@krakenfx This **** is ruining crypto
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Liquid Moonboi🦕 (@MilliShangai) reported@krakenfx Having problems withdrawing solona from kraken still showing pending withdrawal
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TheWhyteRabbit (@TheYTRabbit) reported@krakensupport @_Z3r0wTraders @krakensupport just so you know, the fact that Kraken was th emost US friendly place to trade $LUNC is the whole reason I opened my account. If you were to support our burn initiatives, you'd win a lifelong customer
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BlockBusiness 💹 (@blockbusinessOF) reported@Gate_zh DO NOT USE @krakenpro @krakensupport , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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Algo Wine (@AlgoWines) reportedHi @krakensupport I needed to change my residency status and get W-8BEN form instead of W9 Please help me do that. 🙏
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Brave❤ (@Giga_Gab) reported@SailorManCrypto @breakoutprop @krakenfx The platform they used for trading was god awful to use I did not enjoy the experience in anyway
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Maximus Prime (@RalstonMax) reported@enjoyshow589 @krakensupport wtf lol
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reported@aricyk1 @krakensupport If you support the community, the community will support you!
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx I need support please
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crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?