Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (50%)
• Transactions (25%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Stockholm	Mobile App	2 days ago
Province de Liège	Mobile App	15 days ago
Mannheim	Mobile App	16 days ago
Paris	Mobile App	16 days ago
L’Étrat	Login	16 days ago
Paris	Mobile App	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ponzi Trader (@buyerofponzi) reported 29 seconds ago

  @RookieXBT @krakenfx @FIFAWorldCup If rookie gets tickets and I don’t I’m causing problems

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 1 minute ago

  Retail investors are taking more control of their portfolios, @krakenfx CEO @DavidLRipley tells @Courtenay_Brown. "A big part of what we're trying to do ... [is] give individuals the same tools, the same data information that big institutions can have access to." #AxiosAMLive.

• 
  Pdxgtr (@Pdxgtr_35) reported 2 minutes ago

  @krakenlistings @krakenfx @CantonNetwork Help set up a two alert setting so I can set a high point alert and a low point alert for tokens please. I just missed a huge profit opportunity on monero cause of this. I could only set 1 alert, I need two. One for upper price and one for lower price points

• 
  Bubba Mack (@Rewards_PAID) reported 10 minutes ago

  @krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****

• 
  GiSar (@sar_gian) reported 11 minutes ago

  @krakensupport you black my deposits with no explanation. Support AI is a joke. Cant get to a real person. you suck

• 
  GiSar (@sar_gian) reported 11 minutes ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  Ray (@primeray333) reported 11 minutes ago

  @krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .

• 
  nuria var (@AdrianoGenghi) reported 12 minutes ago

  Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  𝙿𝚁𝙴𝙲𝐄𝐘𝐄𝚂𝙴 𝚂𝐄𝐘𝐄𝙶𝙷𝚃 (@_Precise_Sight_) reported 13 minutes ago

  @krakenfx btc will go down

• 
  leogarbarino (@leogarbarino1) reported 13 minutes ago

  @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Laydeebug “lexoraux.com” (@LaydeeyBug) reported 15 minutes ago

  @krakenfx YOU ARE TERRIBLE. You are holding my withdrawal for no reason. I’ve sent a dozen emails and you’ve not responded to a single one. I want my funds today, and tomorrow I’ll close the account. You are scammers.

• 
  Ray (@primeray333) reported 19 minutes ago

  @krakenfx #krackenfx #krakensupport says there’s a incident and that’s why humanity has been locked for 8 days. Every other exchange is trading #humanity kraken denies it’s their issue. They blame it on humanity but nobody else is having problems.

• 
  Maskripto (@fypdonk) reported 23 minutes ago

  [DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken

• 
  SONEGO⚡️ (@juliano_sonego) reported 27 minutes ago

  @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

• 
  Phillipi Castro (@phillipicastro) reported 28 minutes ago

  @krakenfx @FIFAWorldCup Hey there, need support, Funding Suspended for my Kraken Account

• 
  FTF 📜 (@XSpark10) reported 29 minutes ago

  @inkonchain @krakenfx you need to be knocked down a peg. "Clawed back" a few feet. Thieves!

• 
  freedom (@theguardian1988) reported 32 minutes ago

  @VTLink @krakenfx Me too, my money is blocked and I have zero support. I ran away.

• 
  Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported 34 minutes ago

  72hrs since @krakenfx placed limit on my account when I initiated withdrawal and I'm unable to do anything. no response from the support ticket too. at this point, all I need is my funds on d app and u can keep ur faulty app, I'll move to other cex .

• 
  Nitin Danak (@Nitkama) reported 39 minutes ago

  @krakensupport Kraken support no one is there

• 
  sharanx (@sharan01x) reported 39 minutes ago

  @krakensupport One of your support team members is absolutely refusing to answer a direct question and keeps giving me canned responses. I don’t have an option but to post this publicly as my messages keep ending up with the same person. Can I get *anyone* else to respond to me?

• 
  Dusan Djajic (@dzaja87) reported 43 minutes ago

  @krakensupport worst support i ever had. Im waithing for more than 20 days for answer on my question why my recurrings are failing! My credit card deposit is not confirmed for 10 days and all you can do is to give me AI to chat with me.

• 
  Saanjana Nikita (@Saanjana_Nikita) reported 49 minutes ago

  World Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.

• 
  levoleverage (@levoleverage) reported 51 minutes ago

  @krakenfx it's time for HYPE main net support

• 
  Matej (@matejbusic) reported 54 minutes ago

  @krakenfx takes your money, then goes quiet. Day 8 no reason given, no support available...

• 
  Ray (@primeray333) reported 54 minutes ago

  @Humanityprot @krakenfx @krakensupport #krakenfx Kraken locked $H for 10 days stating there was a gateway funding issue with H. All other exchanges didn’t have this problem, many are trading on the new contract. Kraken will not give an answer, very suspicious.

• 
  GiSar (@sar_gian) reported 55 minutes ago

  @iamlizmarino @krakensupport Same 4 me. Holding for a week. Support never wrote back. They are bs

• 
  Lorenzo (@Perafunk) reported 58 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off

• 
  DomainExpansion (@wdympon) reported 58 minutes ago

  @krakensupport sir i need help my verified its pending for long time ago ? @krakensupport

• 
  Inessa (@AiTrustNFT) reported 59 minutes ago

  @krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.

• 
  Matrix589 (@ExpressClean1) reported 59 minutes ago

  @Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows