Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 6 days ago |
|
Bordeaux
|
Transfer | 6 days ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reportedNO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!
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Zoefff.eth 🦊 (@Miezz0x) reported@krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!
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RepairMiner.AI (@2710Maximus) reported@krakenfx 12 days. I've been more than patient. My funds are still frozen despite multiple support requests and two formal complaints. Enough is enough. I'm now pursuing all available legal and regulatory action. This was your chance to resolve it. @krakenfx @krakensupport
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Ian. K. Too (@IanKipc43248389) reported@krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates
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bags (@onlyprofitable) reported@108gua @krakensupport Shut up it’s a ******* skill issue, cant you read??? It clearly says there will be a fee lmao. If you use kraken pro the fee would’ve been minimal.
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Flemo (@FlemoNoJoke) reported@PardonMyTake @krakenfx How ******** did pft think fighting was a place
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Jesse (@jessebabies) reported@Hanakookie1 @krakenfx @coinbase he may know some things but many custodians using single points of failure requires some public disclosure or verification, no? isn't that the problem we need to overcome here. lets open source what we're doing, especially the largest houses.
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Bence (@Mcistifan420) reported@krakensupport Hey @krakenfx my account has been service limited for almost a week. I wrote an email but I haven’t got an answer. Pls help
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ChainResolve (@Web3Resolve) reported@bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:
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CyberSecurtiyShop (@CyberSecShop) reported@krakenfx when will your support answer my emails? It’s been over a week
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Captain Howdy (@colonbarbarian) reported@WilliamsF1 @krakenfx Jesus wept, please stop talking and making excuses. Just sort the ******* car out. You have two great drivers. A great engine. The chassis sucks and by definition so does your whole design team. You stopped working on last years car early to focus on this year, and produce a ****
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Mick (@MickaGang) reported@nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.
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ShibWhalePump 🚀 (@ShibWhalePump) reported@SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝
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John Galt Anon (@Shep_Finance) reported@BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).
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FutureObserver (@ernestobtc) reported@krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.
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Xavier Xemard (@toledanogonzalo) reported@derf_liw @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.
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Trenchwalker (@Trenchwalker_io) reported@DegenerateNews @krakenfx App glitch, not your wallet. Kraken on it.
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AO Daniel (@iamaodaniel) reported@krakensupport I did now Verify my Venmo account and return my money in there I don’t wanna be a victim of your poor customer service situation
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Yaki (@Yaki_fomoArt) reported@jords @krakenfx @Tradermayne purple gud hits different when support actually ships
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Tushant Suneja (@tushant_suneja) reportedkraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target
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Zenia (@Zenia_sol) reported@subii_oc @injective @krakenfx They support major ecosystem developments.
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Super Degen 💎 (@SuperDegen) reported@SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier
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Benoit Dubosson (@beniduboss) reported@hrojantorse @TheFlowHorse @krakenfx I took zoom call with them FOR FREE Because I genuinely liked their product and wanted to help The only thing I told them to change was the fees They changed literally everything else Alas, they’ll remain what they’ve always been, a kickass offramp
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Crypto4UandMe (@Crypto4UandME) reported@kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO
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z (@0xzxch) reported@krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.
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Crypto4UandMe (@Crypto4UandME) reportedCan @kris help me transfer off @cryptocom to @krakenfx sold all my $CRO it's over
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FutureObserver (@ernestobtc) reported@Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.
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RepairMiner.AI (@2710Maximus) reported@krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?
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NakaSompo (@NakaSompo) reportedDang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.
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Dhabi.base.eth (@YoungDhabii) reported@Rifty_7 @krakenfx This **** chain is down 99.9% ZERO