Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 1 day ago |
 Trenton
|
Mobile App | 10 days ago |
 Paris
|
Transfer | 27 days ago |
 Toronto
|
Transactions | 27 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenfx $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
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Garry Howard (@GarryHowark0k) reported@PAdogah64519 @krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY
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Zaur Tralala (@Oyamizator) reported@krakenfx it is a shame the people working in support and custumer service. If you externalse a Service in India, make sure it works. I ve been waiting 2 months to reactivate my account, provided all info, and still waiting. I give one week more, otherwise I move to @coinbase
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Sammy Sosa (@SamKimRealsoong) reported@krakenfx fix the ******* ARB USDC situation already. 12+ ******* hours is insane
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A (@eee888eee999) reported@krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?
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monktoshi (@monktoshi) reported@UND3RDOG @krakenfx i'm down like 4 flats
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Emma Dc🇦🇷❤️ (@AjoEmmanuel1) reported@SpursOfficial @Emmasca10 @krakenfx We are not going down
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The Meme Godfather (@DaMemeGodfather) reported@krakensupport trying to get support for a deposit and can’t find any please advise
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cove (@covetrade) reported@solflare @krakenfx There is none. Stare at charts 24/7 or price goes down forever.
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American Crypto Guy (@Adam_Ogilvie_) reported@krakenfx You'll never have to sell it to access its value. $DGB
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Leonidas 🧡 $DOG (@LeonidasNFT) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was a test 100% of the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u supply was airdropped for free with no team allocation in the fairest memecoin distribution event of all time solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u quickly became the #1 memecoin on the Bitcoin network reaching a $1 billion market cap solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was the most talked about memecoin on X for an entire year But there was a catch solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u refused to pay listing fees As a fully decentralized movement the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army decided that it would not set aside tokens to pay off corrupt exchanges for a listing The solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army wanted to see which tier-1 exchanges were pure and listed tokens base on merit vs which tier-1 exchanges were corrupt and listed tokens based on backroom bribes The test has now been running for over 2 year and only one tier-1 exchange has passed the test of listing Free & Fair solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u and that exchange is @krakenfx Every other tier-1 exchange failed the test OKX failed HTX failed Bybit failed Upbit failed KuCoin failed Binance failed Coinbase failed Robinhood failed These exchanges are anti-decentralization and instead have chosen to support centralized insider market corruption I firmly believe that if Satoshi Nakamoto released Bitcoin in 2026 that these exchanges would not list Bitcoin because they are not able to extract any listing money from a decentralized project This is why I strongly encourage everyone to stop using corrupt exchanges and support @krakenfx the fairest and most honorable crypto exchange in the world
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J (@jkc0le) reported@krakensupport Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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Rosstaylring (@rosstaylring) reported@XMaximist @krakenfx Kraken IPO is big. But tokenized access to it is even bigger.
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kean.peer (@KeanZkp2p) reported@BooneW @krakensupport lol they insta respond on twitter but then take 7-10 business days to respond in support gl my guy i wd everything from them ages ago
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Alan Truth (@alanweb101) reported@gwxjean @krakenfx @krakensupport Oops did the support help you yet .?
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Ź🕸️ (@ALB3D0000) reported@SpursOfficial @krakenfx Send the hammers down today lads
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Jag8211 (@jag8211) reported@krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.
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Eyes Wide Open (@OpenEyesLoves) reported@krakensupport Can someone from customer support please assist me regarding my funds which have disappeared along with my account being restricted?! It feels like a scam!
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Chosen (@BasedAndJproof) reported@krakenfx Shut ******** up
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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暴富小王子 (@jufacai8) reported@krakensupport Please solve my problem. No one has been dealing with it.
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0x-ameen (@The_man_ameenn) reported@ox_vanguard @krakenfx This looks crazy wtf ahah
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Jburdette (@MrJBurd) reported20 back and forth emails with @krakensupport and still no resolution. Same rinse and repeat bullshit by different agents trying to get their KPIs. No real support. @krakenfx is a terrible excuse for a "service" Do better.
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Rigo Cruz (@LankyGBC) reported@krakenfx Still have not received any support even though you guys are withholding over $100 for me. It’s been a week now not a single word back from support. This is my ticket #21510161
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PitoPlata (@pitoplata1) reported@krakenfx Leg down
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sumfattytuna (@sumfattytuna) reportedBeen spouting this for a while now, $COIN seems to have nothing to do but lose American users to better companies doing a lot more work @krakenfx I expect to keep growing dramatically over the next 5 years Someone in my DMs was gonna connect me to @krakenpro and their VIP pretty quickly after I posted about how Coinbase opens up hyperEVM deposits only for them not to work and customer service to be total *** after Idk how @BullpenFi makes an appearance with a thousand bugs yet STILL out performs Coinbase trying to link with hyperliquid which of course makes it simple using hip 3 I need to create a trading app man smh
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Rigo Cruz (@LankyGBC) reported@krakenfx This is the 6th day now you guys have been withholding $114 from me that I deposited and not a single person has contacted me yet about this. I’ve reached out to every form of support and no one has helped me in the slightest #21510161
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J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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Rigo Cruz (@LankyGBC) reported@krakenfx Another day gone by with out having any form of support try and help be about my money that you guys are withholding from me
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Marcus | Macro Strategist (@Marcus_Analyst) reported@CoinDesk @JennSanasie @krakenfx Damn that **** still ain't yours