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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (35%)
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Transactions (23%)
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Mobile App (23%)
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Login (15%)
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Transfer (4%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belleview |
Login | |
 Galaţi |
Mobile App | |
 Salmon Arm |
Transactions | |
| Muskegon |
Transactions | |
 Turriff |
Login | |
| Gainesville |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny Joyce
(@JenJJams) reported
@krakensupport The BCH coins went to Kraken. They went to a Kraken BTC wallet (easy new person error). You have the capability to resolve the issue. Support ticket 5037804. Or do you not care about people’s money? Why use Kraken if you don’t ? What should the public learn about Kraken?
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Don Gothard
(@dongothard) reported
@krakensupport @martin77230357 I signed up today, got verified, funded my account, enabled 2FA, and now I can no longer login, only support is thru email, no support phone number or live chat except scripted automated garbage that doesn’t work.
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Don Gothard
(@dongothard) reported
@cryptowat_ch @krakenfx Quit tweeting about it and fix my account so i can log in. Support is horrible.
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clark kent
(@super360show) reported
@krakenfx your website is down. I am unable to log in
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Leiriel 🥽✊🏽💜
(@LeirielVR) reported
@krakenfx I'm stuck at "pending" in my verification screen. No emails or notifications for hours. Help?
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6ab809a879a273b1cffc8d81a07c2e987b25713e0b940036eb
(@R2D3X) reported
@zerohedge @krakenfx is pretty good. Slow for a minute but order went through.
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Jenny Joyce
(@JenJJams) reported
@krakensupport The public is watching, Kraken support. Support ticket 5037804. Your support team (Jen) says it’s impossible. It’s documented how to fix it. KuCoin, Coinbase, Binance would have already. Why don’t you resolve the issue so the public can see you care about people’s money.
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Altschafl Chad
(@AltschaflC) reported
@2020Xrp @krakenfx Rumor only. When I tried it it provides an API error just like everyone else. I’m sure they removed it on their end to prevent trading even though they’re still charting it
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RAM =
(@tzale7) reported
@krakensupport @rjbaldi Lmao DM em wtf you good
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Manny
(@mrfrost135) reported
@GoldSpacePotato @RobinhoodApp @krakenfx **** yehaw state ;-;
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Tony meet the new boss Stein
(@TechYeahTony) reported
Where do you guys trade #doge? @krakenfx is such a pile of **** to get USD into I'm over it.
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Scott Dyer
(@Azarin_the_fake) reported
@krakenfx #horribleservice. Money deposited 2 days ago, and not released to my wallet. Online chat not able to help. I need to wait for my #money? For being a new US Bank, where is your phone #CustomerService service?
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Henry Stitt
(@henry_stitt) reported
@krakensupport Thanks for the quick reply - much appreciated. Much better customer support than @coinbase which has had my account 'under review' for 2 months, closed my customer support tickets, etc.
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NotNickkk
(@atnickkk) reported
@2020Xrp @krakenfx No it has not, you can see XRP but as soon as you try to trade it; on the final confirmation page you get an API Error.
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Jenny Joyce
(@JenJJams) reported
@krakensupport Kraken holds the private key to the BTC wallet the BCH coins were sent to in error. Kraken refuses to use the key to return the BCH and refuses to give up the key to allow the owner to do so. Kraken is stealing the BCH. Support ticket 5037804. Fix the issue, Kraken Support.
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Don Gothard
(@dongothard) reported
@krakensupport If you can just reset 2FA on my account, I hopefully can just login reset it up again. Unless you need more verification.
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Scott Dyer
(@Azarin_the_fake) reported
@krakensupport #horribleservice. Money deposited 2 days ago, and not released to my wallet. Online chat not able to help. I need to wait for my #money? For being a new US Bank, where is your phone #CustomerService service?
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XRP Monk
(@XrpMonk) reported
Well unfortunately it is looking like the kraken $xrp relist was a glitch or test at best.... regardless I think @krakenfx got an idea of the reception they would get when they are ready to step up and fully #RelistXRP
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Mr. Hobbits - Cancer sucks.
(@Mr_Hobbits) reported
So, RIP my @krakenfx account. I'm in the PNW (WA State) and their terms say they can't provide service here. FML. Welp, on to my next exchange idea to buy/sell #dogecoin .
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Trader Jiro
(@TraderJiro) reported
If I owned #dogecoin on #Robinhood I would put off on #hodl just for one night, sign up for @krakenfx or @binance or something else that accepted doges and is secure and stable and get out of dodge before it's gone. RH has no problem screwing you big.. floor tonight = 0.20/.21
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Fuck_the-shitcoin- Doge
(@fuckdogecoin) reported
@krakenfx Scam **** coin for **** owner
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Ryan Baldasseroni
(@rjbaldi) reported
I have #DOGE trapped in the @krakenfx app from 5 years ago. If someone can figure out how to access my money I’ll give you 20% pleaseeee
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※E Z X※
(@BorisNoremac) reported
@2020Xrp @krakenfx Why don't you just go on the ******* website and check it out yourself?
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Tony meet the new boss Stein
(@TechYeahTony) reported
@krakensupport No I would like you to create a reasonable way to fund an account. Your wire options are terrible and cost prohibitive and having to buy btc on a different exchange to fund my account is ridiculous.
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Gigi Kami
(@GeireKami) reported
@krakenfx Intermediate verification would help. Do you have a realistic turn around on it?
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Red Dotter
(@bleah3) reported
@krakenfx did your bank move? I inputted your bank name, account number and I get a different address than what's on your website. 485 Madison Ave (at 51st St) CityNew York City StateNew York ZIP code10022
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Don Gothard
(@dongothard) reported
@krakensupport My Ticket # is 5054085, I’m still logged in on the iPhone app, but still can’t log in on the Desktop. I can’t login so I dont know what my Public Account ID is.
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Daniel. R. Silva
(@halleypoker2020) reported
@krakenfx Hi, In 2017 I made a BTC transfer to my BCH Kraken wallet and it never came. You answered me that it is not possible to obtain the private key, but I urgently need that money. Can you help me get the 0.16525112 BTC transfer back ???
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Trader Jiro
(@TraderJiro) reported
If I owned #dogecoin on #Robinhood I would put off on #hodl just for one night, sign up for @krakenfx or @binance or something else that accepted doges and is secure and stable and get out before it's gone. RH has no problem screwing you over big.. floor tonight = 0.20/.21'ish.
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Don Gothard
(@dongothard) reported
@martin77230357 @krakensupport Wish I saw this earlier, I signed up today, got verified, funded my account, enabled 2FA, and now I can no longer login, only support is thru email, no support phone number or live chat except scripted automated garbage that doesn’t work.