Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 9 days ago |
 Toronto
|
Transactions | 9 days ago |
 The Dalles
|
Login | 19 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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The White Fox (@buflord) reported@brian_armstrong And this is why I no longer support Coinbase and instead use @krakenfx
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx Kraken bundling ****? still gotta hold your own keys tho
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Leno3z4 (@Leno3z4) reported@krakenfx Its over Down ward only
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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Rareon Alpha (@rareon_alpha) reported@krakenfx Counting down to something big, huh?
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InterWorld (@interworld_io) reported@krakenfx Probably back down again since we can't just consistently go up right now.
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dymnlls (@dymnlls) reported@krakensupport Could you please help contact Tydro ? That has been suspended for 48 hours, but there have been no updates. Thanks.
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Izak (@Izakvdm) reported@krakensupport So when trying to request support about not being able to log in, I have to log in ... please explain the lack of basic procedural/logic thinking?
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Watttttt (@Funnyhoodiecli1) reported@krakensupport Fix the ******* site bro
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Starborne ✨🛸 (@incmarines) reportedGood afternoon @krakensupport @krakenfx Just a polite one-month follow-up on Ticket #155018495 and the #PulseChain USDC recovery. I’ve been a long-time Kraken customer and have now waited 16 months total. I remain happy to pay the standard recovery fee immediately (plus I already sent PLS for gas). This is a simple manual send-back on an EVM-compatible chain. Any update or timeline would mean a lot. 🙏 Happy to resolve privately. Thank you for your help! 🫡
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedCan @krakenfx support with monthly burns @arjunsethi ?
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⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reported@krakensupport in the year of the lord 2026 we have a massive crypto exchange that’s randomly not allowing users access to the crypto and USD they store there. Ongoing, days, of simply not being able to click on an option with move or withdraw funds.
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Maddy Chen (@MadelineWitcher) reported@krakensupport Your processing efficiency is simply too slow! 48 hours have passed, and my address has already been verified. Why haven't you released the loan yet? With such inefficiency, who would dare to cooperate with you in the future? Who would trust the Kraken platform?
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Kunnida Hing (@HingKunnida) reported@krakenfx I need help please 🙏🏽
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Chad_Genuine $DOG (@Chad_Genuine) reportedShout out to @krakenfx I closed all my other accounts and solely and proudly support them Unleash the $DOG, with @krakenfx 🐙 ✊🏼
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Video Money Man (@VideoMoneyMan) reported@krakenfx Back down to $75k in less than a week like always
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Sean Walters (@SeanObud111) reported@danheld @krakenfx Protect sensitive customer data first
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BlockBusiness 💹 (@blockbusinessOF) reported@Gate_zh DO NOT USE @krakenpro @krakensupport , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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DaddyRist_WSB (@DaddyRist) reported@BSCNews @Payward @krakenfx Kraken filing OCC trust charter is W positioning fr fr. Skips the state by state Money Transmitter mess and opens the door to fed master account access. Coinbase better lock in or they're cooked
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Fomo Sapiens (@ongvan_viet) reported@krakenfx @reapglobal @MoneyGram Moneygram worked well and then stop working at this moment.
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..
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BlockBusiness 💹 (@blockbusinessOF) reported@krakensupport i need support please
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Rocco Russo (@rocco_russo11) reported@krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
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Khouli (@Khouli67) reported@krakensupport I just tried this however I am not able to even login now
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Mikey (@knockedoutmikey) reported@JuliusNkenchor @SpursOfficial @krakenfx Can’t get officially relegated today you thick ****. Gooner rat.
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Handles 🛄 (@handleofhandles) reported@Mirgolicious @krakenfx Very Unstable support from @krakenfx
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RationalGaze (@RationalG) reported@OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedHey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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Ross (@ashfromua) reportedCoinbase is down for more than 3 hours. Lmao, so happy I left @coinbase for @krakenfx. Literally the worst exchange to trade on.