Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (62%)
- Transactions (15%)
- Transfer (15%)
- Login (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 2 days ago |
|
Bordeaux
|
Transfer | 2 days ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
CC (@cde4gd) reported@krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back
-
Theoretical Physicist (@Theo_Physic) reported@krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.
-
Jean Pellegrino (@Dhinapratama1) reported@Larryjoe625561 @krakenfx Hi, do you need any assistance? We’re happy to help.
-
TraviSKrypto (@traviSKrypto) reported@metalsofficial @krakenfx Access to uranium just got wider
-
Kola (@kolatheactor) reported@krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100
-
John Galt Anon (@Shep_Finance) reported@BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).
-
Super Degen 💎 (@SuperDegen) reported@SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier
-
mohcen mohcine (@MohcenMohcine) reported@krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!
-
clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
-
Jimmy James (@james_jimm80829) reported@krakenfx @WilliamsF1 When will LATAM be able to access a Kraken card?
-
Monerica (@MonericaProject) reported@BloodReaver @xenumonero @krakensupport Until a public statement on their site has been made, it’s all speculation.
-
Nomisma (@CryptoLover9527) reported@txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity
-
Casper CSPR News (@CsprNews) reportedNot long now until $CSPR trading goes live on @krakenfx and @krakenpro. This will be an important step forward for @Casper_Network, opening the door to one of the largest #exchanges customer base will be huge for #Casper holders old and new. There’s so much going on at Casper right now, it’s hard to not be excited about what lies ahead. 👻🐙
-
Lord Whistledown (@Whistledown99) reportedhey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??
-
Dr.Hash“Wesley” (@CryptoApprenti1) reportedIt's 2026 and Kraken @krakenfx is still running these cheap tricks on unsuspecting users. Laughable. The sooner you shut down, the better.
-
Miles Dyson (@n3li5) reported@krakenfx Fair warning on how this platform actually works: "the more you move, the more you're in" only applies to money going IN. Move it OUT and you win 5 days of "pending", 2,789 USDC frozen on a verified account, and a support ticket into the void. #22022567 @krakensupport
-
JondeX (@Amine_DeXer) reportedAs much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.
-
Mark - Crypto Recovery (@RecoverwithMark) reported🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.
-
0xRebazMurad (@0xRebazMurad) reported@krakensupport @krakensupport Please urgently review my unresolved support case (ticket 22121365). My account remains restricted and I have been unable to access my funds for more than 5 business days without a substantive response. Please escalate this case to the appropriate team
-
Yash Bro (@Yash979797) reportedInk by Kraken- Still one of the most underrated L2 farms right now. Quick overview: Ink is Kraken’s own Ethereum L2, built on the OP Stack and part of the Superchain. Launched mainnet in December 2024. Designed specifically as a DeFi hub not a general purpose chain. Funding / Backing: Ink received a $42.5M grant from Optimism (25M OP tokens) specifically to build the chain. Parent company @krakenfx is extremely well-funded (raised $800M at $20B valuation in late 2025). So capital is not an issue. $INK Token & Airdrop Status: • Token is confirmed • Fixed supply: 1 billion • Large portion (around 45% according to earlier leaks) is for airdrop/community rewards • Points system is live since April 2026 How points are earned: 1. Kraken Pro activity (spot, futures, holding, staking etc.) 2. Onchain usage- mainly: • Tydro (Aave-powered lending) • Nado (Kraken’s perp DEX) TGE Timeline: Originally guided for July to September 2026. Right now community consensus and advisor signals are pointing towards September 2026. Latest numbers (as of late July): • TVL sitting around $170–200M+ • Daily transactions jumped hard (nearly 295k recently, +77% WoW) • Real app revenue is being generated (not just empty activity) Is there still time to farm? Yes. If TGE lands in September, you still have roughly 5–6 weeks of meaningful activity left. Consistent usage > one big dump. Better to start now than wait for clearer signals. Quietly one of the cleaner CEX-backed L2s with real distribution power (Kraken’s user base). Still farming this one. You? NFA | DYOR @inkonchain @krakenfx
-
Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?
-
Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reportedNO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!
-
Luc | Backpack 🎒 (@Luc100k) reported@0xpeas @krakenfx @krakensupport Use backpack. You will have a human support or if you want a human account manager. No tickets, no ai, just quick reply.
-
Test&see (@chimankpaAnaeg1) reported@krakenfx How do I contact support center
-
Seunmi (@bro_seun09) reported@krakenfx Hey my friend money has been frozen on your app Account restricted 🚫 Still no response from your support services
-
Ömer (@traderomercan) reported@krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.
-
TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!
-
Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported@krakenfx I can't login to my account 😭
-
CyberSecurtiyShop (@CyberSecShop) reported@krakenfx when will your support answer my emails? It’s been over a week
-
Wez G (@WezG) reportedhi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.