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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 62% Mobile App (62%)
  • 15% Transactions (15%)
  • 15% Transfer (15%)
  • 8% Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 14 hours ago
Bordeaux Transfer 15 hours ago
Valence Mobile App 1 month ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • WallStreetXHQ
    WallStreetX (@WallStreetXHQ) reported

    WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

  • anis_ena15
    Sina (@anis_ena15) reported

    @chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage

  • toledanogonzalo
    Xavier Xemard (@toledanogonzalo) reported

    @derf_liw @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

  • jessebabies
    Jesse (@jessebabies) reported

    @Hanakookie1 @krakenfx @coinbase he may know some things but many custodians using single points of failure requires some public disclosure or verification, no? isn't that the problem we need to overcome here. lets open source what we're doing, especially the largest houses.

  • Hanakookie1
    Hanakookie (@Hanakookie1) reported

    @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

  • PetrifyTCG
    Petrify (@PetrifyTCG) reported

    Why is it so hard to open a @krakenfx business account? Anyone know anyone in Aus who can help? Have all the documentation and they're taking forever/not replying

  • CrawlingShadowX
    Joey Kimmons (@CrawlingShadowX) reported

    @naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.

  • ernestobtc
    FutureObserver (@ernestobtc) reported

    @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

  • BTCAdam88
    Adam Garvey (@BTCAdam88) reported

    @krakensupport Thanks it needs immediate support. Nobody is replying to any contact or email

  • William07378284
    BITCOIN BILL (@William07378284) reported

    @HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem

  • Theo_Physic
    Theoretical Physicist (@Theo_Physic) reported

    @natsu91170 I have seen somewhere message from moonbeam support that #Kraken won't support GLMR migration, so I just sold mine just in case. But best to ask @krakensupport

  • toledanogonzalo
    Xavier Xemard (@toledanogonzalo) reported

    @MarcMas3677809 @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

  • Amine_DeXer
    JondeX (@Amine_DeXer) reported

    As much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.

  • errmb786
    Er Rubaan (@errmb786) reported

    @RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc

  • YakuzaDaddy
    yak (@YakuzaDaddy) reported

    @krakenfx @Mastercard which countries can apply from? good ****

  • iamaodaniel
    AO Daniel (@iamaodaniel) reported

    @krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before

  • Whistledown99
    Lord Whistledown (@Whistledown99) reported

    hey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??

  • robindotbd
    Rx (@robindotbd) reported

    @krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken

  • hueprints
    Maija Rousell (@hueprints) reported

    @gmissy17 @birdie_dollie @krakensupport I didn’t ask you for money, I just want to help you ma

  • jason_shaw26
    Jason Shaw (@jason_shaw26) reported

    Robinhood just opened crypto trading to AI agents. Eligible US customers will connect third-party agents from Anthropic, OpenAI, and xAI's Grok to trade crypto on their behalf. @krakenfx announced their version days ago, Robinhood jumped in almost immediately after. Everyone's racing to cut competitors off before the agentic narrative peaks. Set up runs through agentic accounts via Robinhood's MCP server: define a strategy, set spending limits and guardrails, the agent analyzes markets, rebalances, and submits orders without per-trade approval. The equities/options beta from late May already pulled 70,000+ agentic accounts. Kraken just told CNBC that agentic trading is now core to their app. BNB Chain is building an entire L1 for agent execution. Now Robinhood plugs Claude and GPT directly into brokerage accounts. Everyone wants to be on the AI agents hype wave, or build real utility? What do you think?

  • ShibWhalePump
    ShibWhalePump 🚀 (@ShibWhalePump) reported

    @SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝

  • xpixeladventure
    XPixel (@xpixeladventure) reported

    Kraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.

  • MonericaProject
    Monerica (@MonericaProject) reported

    @BloodReaver @xenumonero @krakensupport We literally got an email about a 10 million dollar a day withdrawal limit after this “support” message and there’s no mention of Monero limits. Screenshots are not evidence. There’s no official post, email or URL about this.

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakensupport Does that mean to tag @krakensupport ? Because i am not sending DM to anyone. The world needs to know how things could be great, with only a little help from the top.

  • PakiTukur
    Mubarak Tukur **** (@PakiTukur) reported

    @krakenfx @FabrizioRomano @krakenfx please help me🙏

  • ernestobtc
    FutureObserver (@ernestobtc) reported

    @WichaelSummer @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

  • MohcenMohcine
    mohcen mohcine (@MohcenMohcine) reported

    @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

  • Shugardaddy217
    clara (@Shugardaddy217) reported

    @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

  • Derek9o9
    Derek (@Derek9o9) reported

    @KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

  • CascadeAxiom
    Eduardo | The Cascade Axiom (@CascadeAxiom) reported

    This crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.