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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 54% Login (54%)
  • 23% Transactions (23%)
  • 8% Website (8%)
  • 8% Mobile App (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
City of Brussels Transactions 3 days ago
Trenton Mobile App 12 days ago
Paris Transfer 29 days ago
Toronto Transactions 29 days ago
The Dalles Login 1 month ago
Bonn Transactions 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • jag8211
    Jag8211 (@jag8211) reported

    @krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.

  • Pathfinding_AI
    Pathfinding in AI&Crypto (@Pathfinding_AI) reported

    @krakenfx opened access to a tokenized IPO, while the market is looking at @SpaceX with a $1.75 trillion valuation and a $75 billion IPO plan. In the announcement, the exchange did not name the company, but on June 5 Reuters reported: SpaceX is closed to the PRC and Hong Kong, and Bloomberg reported that applications from there were ordered to be rejected. 🧐 Tokenized IPO - this is participation in a placement through a token inside a crypto exchange. Like an electronic ticket: you submit an application in advance, and on the day of the IPO you receive xStock at the placement price. How does it work? • On @xStocksFi, the token is backed by a share 1:1, but without voting rights. • The scale is already big: in the first year, xStocks gave $30+ billion in volume and 125,000+ unique holders. On May 23, the SEC had already slowed down the innovation exemption for tokenized stocks, but the market is still moving forward. For the user, this is a chance to get into an IPO not through a fund for the chosen ones, but directly through crypto. But geo-restrictions have not gone anywhere, and xStock is weaker in rights than an ordinary share. Tokenization is breaking the fence around IPOs.📝

  • TitovArtem
    Artem Titov (@TitovArtem) reported

    @krakensupport Almost 8 days since my USDC Sui deposit is stuck. First “end of week”, now “maybe next week”. No ETA, no access to funds. How is this acceptable?

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx This is now the sixth day no help I deposited $114. Why have I not been contacted about resolving this issue yet? You guys are withholding my money this is my support ticket. #21510161

  • SamKimRealsoong
    Sammy Sosa (@SamKimRealsoong) reported

    @krakenfx fix the ******* ARB USDC situation already. 12+ ******* hours is insane

  • KeanZkp2p
    kean.peer (@KeanZkp2p) reported

    @BooneW @krakensupport lol they insta respond on twitter but then take 7-10 business days to respond in support gl my guy i wd everything from them ages ago

  • CodeZen_vx
    CodeZen (@CodeZen_vx) reported

    What's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket # 21484330 @krakenfx @krakensupport

  • marklg
    Mark Greenberg (@marklg) reported

    @dolos10x @krakenfx We're working on making xStocks available in more geos.

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t

  • jhaand
    Jelle Haandrikman 🇪🇺 / 🇺🇦 🇵🇸 🇨🇺 (@jhaand) reported

    @DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.

  • MichaelLocus
    Michael A Herington (@MichaelLocus) reported

    @krakenfx @coingecko Why cant I bit digibyte on your platform? Wtf

  • CryptoTaxG
    Block Tax (@CryptoTaxG) reported

    @CoinDesk @krakenfx 56 million forms, a third under $1 — this is what happens when you tax micro-staking rewards and dust payments as ordinary income at receipt. The fix isn't better reporting software. It's a de minimis threshold and a rethink of when staking income crystallises.

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakensupport @JamBlamkazamm Please check the private message. I need help.

  • Homero23G
    hggg🔻 (@Homero23G) reported

    @Sylogbu @krakenfx Oh please, its down 95%+ from all time high and down 60%+ just this past year alone… it’s absolute trash and you know it.

  • ZackAdam1073207
    Zack Adam :) (@ZackAdam1073207) reported

    @krakenfx scam cex , **** u

  • ShenQuant
    zierl (@ShenQuant) reported

    @krakensupport hope you can actually support and not just have this public facade of pretending you are all here to help the community, i still havent had a responsive support team tell me anything, 24+ hours of silence

  • Web3cryptoPump
    NinjaTurtle (@Web3cryptoPump) reported

    BTC holding $67k with 50 SMA support. Watching DeFi yields closely—don't chase 20%+ APY on questionable stables. With NVT ratio elevated, depeg risk is real. Rotate into blue-chip pools to hedge exposure. Stay liquid. @krakenfx @WhalePanda @saylor #Trading #RWA

  • LennSmit
    Groetjes (@LennSmit) reported

    @krakenfx anyone can help me? I switch from Coinbase thru kraken and did a low deposit to check. But for now I will definitely stay on Coinbase… I wait already 24 hours for a payment in ETH on kraken.

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Posting here every hour but no support in real?? My account is restricted for no reason now no reply for my email request...and the chat support is useless ai stupid

  • TheSsspeculator
    John Dough (@TheSsspeculator) reported

    @krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport

  • BooneW
    boone (@BooneW) reported

    @KeanZkp2p @krakensupport They said they're escalating the issue so we'll see

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Fix my account i need money back 😭😭😭

  • MechinePAN
    Jackyhood.eth | 📝 (@MechinePAN) reported

    @krakenfx $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakenfx Please solve my problem. You can freeze the user‘s account assets at will.

  • Str8scope
    Str8scope (@Str8scope) reported

    @krakensupport Yeah I figured it out a few hrs ago after some research on X. I've been chatting with your customer support agents for over 4 hrs and they haven't figured out what the problem is. My funds are showing on Kraken as "pending" even though it shows on-chain as "settled." $SUI is ***.

  • jkc0le
    J (@jkc0le) reported

    @krakensupport @jackisntme They don't respond to DMs. I'll prove it and post mine below where they keep ignoring my open ticket. @cobie whoops wrong support, yall aren't close to coinbase

  • DecredSociety
    Phoenix Green (@DecredSociety) reported

    @utxostudios @krakenfx Privacy that doesn't **** the chain every time a bug is found. This is why I Decred!

  • GarryHowark0k
    Garry Howard (@GarryHowark0k) reported

    @krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY

  • DogpuRanger
    𝕄𝕒𝕕𝕕⚡𝕄𝕒𝕧𝕖𝕣𝕚𝕔𝕜 (@DogpuRanger) reported

    @Stoopid_She @krakenfx Was there to support $PEP the only L1 blockchain pepe memecoin.

  • Camilla00025439
    Camilla (@Camilla00025439) reported

    @krakenfx People who are HODLing to the point of not ever spending their crypto is the biggest problem in the community. In monero:native we don't have these people!