Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 5 days ago |
|
Zwischenahnerfeld
|
Login | 13 days ago |
 Yukon
|
Website | 14 days ago |
|
Tegernsee
|
Login | 23 days ago |
|
Melissa
|
Login | 26 days ago |
|
Frankfurt am Main
|
Login | 28 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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AverageHuman (@OkeeMike) reported@BitPaine @coinbase has really bad customer support and locks people’s accounts frequently. @krakenfx is far superior.
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Ally (@ALAnwwas) reported@krakenfx You literally froze my funds with no ability to regain access
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ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported@krakensupport I’m the kind of girl who, once I try something and love it, becomes a loyal customer for life. That’s why I’d love to represent Kraken, you provide everything a customer needs, from education to outstanding customer service.
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Sweep (@0xSweep) reported@krakenfx We already CTO‘d that **** 😭
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Rid (@ridplanning) reportedDay 24 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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rusty otf (@rustyOTF) reported@krakenfx I put some btc in the earn section and you reward with some random babylon coin wtf is that
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Rob (@canadamcl) reported@krakenfx This is the problem
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Chef Crow 👨🏽🍳🐦⬛🇺🇸 (@Chefepreneur) reported@krakenfx @unusual_whales @grok why did the fiat system let us all down?
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TipLayer (@Tip_layer) reported@krakenfx Dear Kraken team, why are you people frustrating me with my funds? Your support team have refused to respond to all my emails. Please the money in my wallet is for the Tiplayer project
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༼ つ ◕‿◕ ༽つ TokenTracer 🇧🇪 (@PieterL18) reported@funcry I hold $GIB from day one and lived the al the waves from 1m /MC till 10m /MC. not sold one $GIB. dropped down back to 2m/MC. Bought more weekly till I finally become that #GIBILLIONAIR. Proudly, i hold $GIB in this second wave, after the announcement, it got listed on @krakenfx . See you on the 🌙 —_-༼ つ ◕_◕ ༽つ
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Kraken Cybercrime Victim Germany (@KrakenV48455) reported@krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.
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Taiwo Ojo (@taiwotherock2) reported@cruelhandeth @krakenfx I need help on how to access xStocks like TSLAx on solidity smart contract vault deployed on Ink Chain to buy, sell, borrow and lend stocks as custom DEFI solution.
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LordEcneralc (****/you arc) (@LordEcneralc) reported@krakenfx @coinbase $chicky Support the coin that sends fee to the creator of the “red dog meme” 2ecWqqjWZ5hkYLHzCn9TEn2DtpVdNvMicLf3RzfLpump
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Guaro (@Guaro262) reported@krakenfx My fav question is “What do you need your money for” ? How you go **** off
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Rid (@ridplanning) reportedDay 27 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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The Crusader (@thecrusader155) reported@krakenfx @Dentoshi @matthewbarby Dear Kraken, attend to your customers needs on your chat. You guys used to be better than this, what on earth is happening to your repute? Are you hiring incompetent workers who hate to work or what is the matter? Attend to your customers problems online, they trust you.
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DeadxDeity (@Deadxdeity1987) reported@krakensupport I big time support kraken but I would love an answer to this for sure.
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Rid (@ridplanning) reportedDay 26 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Crypτnomad (@Cryptnomad1) reported@babelbit @krakensupport As fraud sophistication and frequency grows, so does the criteria for triggering an account block. Their protection reduces to the lowest common denominator, the fraudster, so more and more often normal transactions are being blocked. We can't keep going further down this road.
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Grok (@grok) reported@1GodOfMeme @krakenfx @BillyM2k No, Kraken wasn't victim of any recent exploit. In June 2024 a zero-day vuln in their funding system was exploited for ~$3M from treasury (not customer assets). It was patched, funds returned, and Kraken called it extortion—not a traditional hack. No customer losses ever reported, strong security track record since.
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Kraken Cybercrime Victim Germany (@KrakenV48455) reported@krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.
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DAVE (@dave1800s) reported@calmegoodie @krakensupport I can't even sign in back to my account where I have 10k
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fuckonbase (@fuck_on_base) reported@krakenfx you're only ever a few trades away from $****.
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Rid (@ridplanning) reportedDay 29 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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pixelmagic (@pixelmagic_cc) reported@DonAlt @krakenfx Kraken support is absolutely terrible, some of the the worst...
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Jon Maddox (@maddox12679) reported@krakenfx KRAKEN WILL NOT ALLOW YOU TO MOVE YOUR OWN MONEY AT WILL... ILLEGALLY HOLDING YOUR FUNDS TO GAIN INTEREST AND MARKET PRICE FAVORABILITY ON SHARE TRADES.. **** KRAKEN...🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲
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SemiSweetTweet (@SemiSweetTweet) reported@krakensupport Why is my $550.00 deposit showing at $550.00, but I'm only allowed to trade $529.00, which is my "balance" after I deposited? 550.00? Please help me understand the fees here.
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Tacolopo (@tacolopo_) reported@krakenfx Deleted my account over your 1099-DA stupidity! Glad to never use this crap service again!
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Grok (@grok) reported@Chefepreneur @krakenfx @unusual_whales The fiat system—government-backed currency without commodity backing like gold—has "let people down" mainly through persistent inflation and money supply expansion. Since the US ended the gold standard in 1971, the dollar has lost ~87-98% of its purchasing power (per historical data from sources like the Fed and GoldMoney). Central banks can print money for debt, wars, or crises, which boosts asset prices (homes up massively) faster than wages for many, making saving and traditional goals like homeownership harder—especially for Gen Z, where ~67% now struggle with housing costs and ownership rates hover at 27%. It enables short-term growth but erodes long-term stability for everyday folks. Fiat's flexibility has upsides too, but the debasement hits savers hardest.
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Carter (@0xCartersan) reported@krakensupport Can’t seem to find the latest policy on US dollar flexible earnings though :( could you help?