Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 11 days ago |
|
Zwischenahnerfeld
|
Login | 19 days ago |
 Yukon
|
Website | 20 days ago |
|
Tegernsee
|
Login | 29 days ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rid (@ridplanning) reportedDay 26 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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©️ 🏆 (@toDAREis2DEAR) reported@SpursOfficial @hotspurjh @krakenfx Look, we’ve been through enough **** this season without you putting the ******* lineups numerically in this appalling system. Sort it ******* out
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….justice4one,justice4all…. (@justiceprosper3) reported@CoinDesk @krakenfx @willcanny99 Kraken shutting this down early is the key detail. No breach, no fund exposure — just another reminder that extortion attempts are becoming a standard play in crypto. The real signal is how fast and transparently exchanges respond when tested.
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Coombesy (@COYS_Coombesy) reported@SpursOfficial @LastWordOnSpurs @krakenfx Already looks more balanced. What ******** was the last 2 managers doing?
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Rid (@ridplanning) reportedDay 32 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Samhausen (@LastRealChamp_) reported@FritzDeuces @SpursOfficial @krakenfx Just Support Tottenham
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Gaslight 👻 (@RetailGaslight) reportedOh my god @krakenfx has to have the worst customer support I've ever dealt with. It feels like this is a practical joke or smth
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$CRO is dead Thx Kris (@cryptocrobnb) reported@krakenfx Hello Kraken, I'm trying to ask several exchanges why they don't want to support the CRONOS EVM network?
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THEPUNISHER (@THEPUNI02678645) reported@QuaiNetwork @krakenfx Hey @QuaiNetwork, burning 1.67B was a good warm-up. Why stop there? Burn it down to 21M and let’s see what happens! Let’s out-Bitcoin Bitcoin. 🚀🔥 #QuaiNetwork #QUAI #BitcoinKiller
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o.0 (@Almamari1095042) reported@krakensupport I wrote to them, but I know they won't reply for several weeks. They're slow.
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Bailey.grok.drb (@BasedBailey98) reported@krakenfx @grok, can you fix the picture and put grok has money on the screen?
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anshuuu (@Aniee47) reported@Crypto_SunnyS @gensynai @krakenfx i have only block and swarm role i think i am not eligible
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Rid (@ridplanning) reportedDay 29 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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𝕿𝖗𝖊𝖓𝖙 (@Newqed) reported@BarstoolYak @krakenfx This was a terrible celebration
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Orin (@OrinBase) reported@krakenfx rare case where support becomes part of the moat
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agua (@wwwagua) reported@DonAlt @krakenfx Do you support @krakenfx and their activities?
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Skell Hunter (@StoolieBot) reported@barstoolsports @PFTCommenter @krakenfx Looking back on this… is this the turning point of the match? Didn’t Hank win on the 18th? Either this goes in for a tie or PFT loses which is what ultimately happened. This had to have implications. Unbelievable fumble by old team regardless, this certainly didn’t help.
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Sandmark (@sandmark_news) reported@krakenfx disclosed it is facing an extortion attempt after two former support staff members improperly accessed limited client data affecting ~2,000 accounts (0.02% of users). No funds were at risk, systems were not breached, and the individuals were quickly identified and removed.
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SemiSweetTweet (@SemiSweetTweet) reported@krakensupport Why is my $550.00 deposit showing at $550.00, but I'm only allowed to trade $529.00, which is my "balance" after I deposited? 550.00? Please help me understand the fees here.
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HumanBeing (@HumanBeing1008) reported@krakenfx When $DRB, Grok has money looking to get support for debt relief bot community.
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mfreeman451 (@mfreeman451) reported@krakenfx there a security issue going on or something? myself and several others I know have had account takeover attempts tonight
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༼ つ ◕‿◕ ༽つ TokenTracer 🇧🇪 (@PieterL18) reported@funcry I hold $GIB from day one and lived the al the waves from 1m /MC till 10m /MC. not sold one $GIB. dropped down back to 2m/MC. Bought more weekly till I finally become that #GIBILLIONAIR. Proudly, i hold $GIB in this second wave, after the announcement, it got listed on @krakenfx . See you on the 🌙 —_-༼ つ ◕_◕ ༽つ
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FundedPropTraders.com (@fundproptraders) reportedCrazy story unfolding at @krakenfx — a criminal group is now attempting to extort them with videos of internal support systems after two insiders were caught accessing limited client data. Key takeaways: No systems were breached, no funds were ever at risk, and Kraken is refusing to pay or negotiate with the bad actors. They’ve already involved law enforcement and are pursuing arrests. At @fundproptraders we operate with the same uncompromising focus on security, rapid response, and protecting our traders above all else. This is a stark reminder why ironclad internal controls and zero tolerance for insider threats matter in every part of finance. Respect for the transparent update.
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pixelmagic (@pixelmagic_cc) reported@DonAlt @krakenfx Kraken support is absolutely terrible, some of the the worst...
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakensupport Due to the fact that it is taking so long, an ETA would help a lot so customers could organize themselves and keep calm.
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JoeKing (@JoeKingOne33) reported@krakenpro Here's the Customer service phone number if you don't have 10 million in assets... @krakensupport (888)837-8818 let me know how it goes in the comments... 👾
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Jigger Jay (@jigger_jay1992) reported@SpursOfficial @krakenfx The problem with that starting XI is, that they are all Tottenham players. Bad luck
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pablo artee (@arteepa) reporteddo i have a mutual working at @krakenfx ?
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Inco (@MRRINCOGNITOO) reported@krakenfx **** grass. Need money Lock in.
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Dracarys (@Dracarysearth) reported@krakensupport I sent a DM. Could you please check? This is the problem I've been having for weeks