Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 14 days ago |
 Toronto
|
Transactions | 14 days ago |
 The Dalles
|
Login | 24 days ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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DahMJ🧞♀️ (@dahud_mj) reportedi still can’t deposit on my account despite completing my kyc and proof of source of funds please help me @krakensupport
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RicHaRD! (@iam_Richardblaq) reported@krakensupport Having problems to join
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Uncle Rico (@PoolRaidCom) reported@Gunghobased @krakensupport Seems they’re working on resolving the issue
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Q (@FormallyknownQ) reported@krakenfx You should really fix your app before doing anything else. It took me damn near 30 minutes to withdraw my crypto and I even cleared cache and uninstalled and reinstalled the app. Same problem still exists. Takes forever for it to respond to touches. It's a not me, it's you.
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Ian Carroll (@3ian5carroll8) reportedFirst sign into @krakenfx Then get to a desktop browser > order form BTC 10x margin [buy] > profit @ next ORDER BLOCK [$83k] > stop sitting opposite FRACTURE line [-2%] SAME SAME BUT OPPOSITE for your sell order. I mean look.. it’s free money. *PROVIDED it moves*
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BlockBusiness 💹 (@blockbusinessOF) reported@krakensupport i need support please
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Pete (@pnspur) reported@SpursOfficial @krakenfx Muani should be no where near the starting line up. Better off playing Bergvall at least he will put a shift in up and down. This team will not be able to score a goal. RDZ needs to change it for Sunday otherwise it will be confirming our relegation.
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Daydreamer (@MetaCloud1989) reported@krakenfx OG $Wojaketh 0x50 original contract (Our Story)The glitch in the matrix The real story of OG $Wojaketh 0x50 original contract. The OG on Ethereum of course. The OG 0x50 original contract is pure CTO. It was rugged by @phuktep who sold the OG community out to the newjak team 0x8d $Wojak. Real community formed around the OG $Wojaketh 0x50 original contract led by no one and everyone. If you own 1 share and or if you own billions of shares, your opinion is valued. Led by community, not by no one person with conflicting self interest. There was no way for the newjak team to extract our liquidity, which is locked up for 75 years. So they came up with a plan, the plan was to use the migration in order to steal the liquidity from the OG $Wojaketh 0x50 community. If everyone sold OG $Wojaketh 0x50 and migrate/swap your OG token for the newjak token. It would essentially make the OG $Wojaketh 0x50 worthless. But what they didn’t plan for was the over 19 thousand Big ***** OG $Wojaketh 0x50 holders who refuse to sell/migrate. For the one who did sellout you didn’t instantly get more value, you actually got substantial less value. If you own 1% of the OG $Wojaketh 0x50, you don’t get %1 of the newjak token. You got substantial less. You basically sold the Real OG and bought a new one that was only created in order to extract the liquidity for the OG $Wojaketh 0x50 community. If they really wanted to PVE they could have just bought into the OG $Wojaketh 0x50 on the open market instead of devaluing the OG $Wojaketh 0x50 community holdings. Plot twist, the OG never dies
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j j (@tuchx2k10) reported@krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours
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⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reportedAnother day of being unable to access my money or crypto… do better @krakenfx @krakensupport
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thenim (@thenim9) reported@krakensupport Please fix your system, how can transfers to the same set of pre-registered wallet addresses result in flagging the account. What kind of unless detection system have you got? And your support team cannot u lock? Now my funds are locked and I can't pay my devs, madness.
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BTCglobal (@BTCglobal_io) reported@ChainLinkGod @xStocksFi @krakenfx $420M is real. But equities trade on existing rails. Real estate doesn't. That's the harder problem — illiquid assets with no order book. That's the one we're solving.
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Hørus (@Xeliverance) reported@krakenfx This **** is ruining crypto
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charles wine (@charl3sw1n3) reported@krakenfx All eat quid before pizza any day anytime for some BTC let’s set this up. went to Branson MO wax museum and ate a cricket for a ticket so I’m down for whatever
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RationalGaze (@RationalG) reported@OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao
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AO Daniel (@iamaodaniel) reported@krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email
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Foxy (@FoxoleonBona) reported@SabrinaMeissnr @krakenfx @breakoutprop Building 'The Den' - it's not a signal service, but a one stop shop for market education.
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Baraka (@baraka_wins) reported@krakenfx **** my chungus life, it do be like that
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J.P. ZeroX (@YellowNutellaa) reported@BSCNews @krakenfx @chainlink Chainlink need to be studied. So much news but price down continues
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx @JonathanJachym DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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Hana (@prettyndlavish) reported@krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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Rocco Russo (@rocco_russo11) reported@krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****
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LP89 (@Lumiphoton89) reported@krakenfx Not a good first impression of Kraken. When I tried to trade SOL for GBP, I get this: "Order submission failed Your trading is currently suspended. Please enable Sign-in 2FA and contact support quoting reference TradeTL1" I already have sign-in, funding, and trading 2FA set up.
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RealReptilian (@reaptilian) reported@krakenfx Stfu your broken platform stole my money. And your team acknowledged the bugs but refuses to compensate.
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Starborne ✨🛸 (@incmarines) reported@AscendedMAGA @krakensupport They did reach out via email with a nice update and referenced doing a manual transaction back as requested. They didn’t get a definitive timeline on that, but this is progress. Thank you for your support. 🙏
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Lazy (@Michaelzy_dev) reportedmy @krakenpro verificiation has been pending for almost a week now. The site says it's meant to take only a couple of hours. Any help @krakenfx @KrakenDesktop
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Breakout (@breakoutprop) reportedThe prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.
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Man78 👨 (@Man19788) reported@krakenfx @chainlink I can't believe you are doing it, just now. I never thought Kraken wouldn't be working with Chainlink infrastructure. But it always better to be late than Never
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Gabriele Davanzante (@GabrieleDa53210) reported@krakensupport Yes, we have escalated this to our team to check and help. Next updates will be sent via email. Same tex friday april 24
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adrian defi (@0xadriandefi) reported"Which crypto platform should I use?" is the most common question I get asked by UK clients. It's also the wrong first question. The better one: what risk am I actually taking on by using this platform? @coinbase , @krakenfx and @Revolut can all be useful access points. They are not the same tool. Coinbase: simple on-ramp for beginners. UK-regulated, smooth interface, custody handled for you, which is also the catch. Kraken: more control for informed buyers and larger positions. Cleaner withdrawals, but the operational complexity bites people who never move past the beginner phase. Revolut: convenient for small amounts and existing app users. It was built as a bank that does crypto, not as a place you'd hold for years. The mistake is treating "easy access" as the same thing as "good structure." The platform is only the entry point. Before you pick one, the questions that actually decide whether the platform fits: 1. How long do I plan to hold? 2. How much will I deposit? 3. Will I move funds off the platform? 4. Do I need bank-style cash management? 5. Who else needs to access this if something happens to me? 6. Do I have a record of how I funded the deposit? 7. Have I talked to my tax adviser about reporting it? For small first steps, convenience can be fine. For serious capital, convenience is not a strategy. Crypto access is easy now. Crypto structure is still where most people make expensive mistakes.