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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Login (59%)
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Mobile App (18%)
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Transactions (12%)
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Website (12%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Website | ||
| Login | ||
| Login | ||
| Login | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Dogtomoon
(@Dogotomoon) reported
@CoinsWeb3 @krakenfx Down bad $dog
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Hart
(@loney_25) reported
@AdriansCryptoo @u2u_xyz @krakenfx U2U breaking outwatch $0.0077 support. Next target $0.010–$0.011
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SalisuSecGen
(@SalisuSecGen) reported
@krakenfx Kraken has a very terrible customer support — worse than any other financial institution. Watch your assets carefully or quit the system.
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Matrix Onchain
(@Matrixonchain) reported
@omarfade_ @u2u_xyz @krakenfx Clean breakout holding that support
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Manny
(@Mannybegood11) reported
@krakenfx What is going on with kraken. Issues of NOT getting my withdrawals of late. As issues with every single transactions. Taking hours to days to fix. What gives?
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Pieter
(@babbalas333) reported
@CoinsWeb3 @krakenfx Down by 85%, same thing as being rugged.
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SomeGuyOnTheInternet
(@someguy96312) reported
@krakensupport You're going to be off-line for eight hours in the middle of the day?? why not do this during slow hours in the middle of the night?
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Mickey
(@Mickey51194509) reported
@BOB_bnbbuilder @krakenfx garbage
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Manny
(@Mannybegood11) reported
@krakensupport Thanks for the reply. My last issue was finally taken care of. Normally, I'm told my only help is waiting for a specialist. Which is always a very, very long wait. I just want to know what am I experiencing w these issues and wait times. Is there something customers should know
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DK
(@dharmikinc) reported
@krakenfx I just sent you a DM following up. I still have not gotten any support or help with my account being closed with no valid reason and am not even able to withdraw my funds. It has been several days since we spoke on DM but nothing has happened. Can you please help!?!
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TSALEMAVETH
(@notextravaganza) reported
@krakenfx Support usdt on bsc network @krakenfx and I'll deposit $10000
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Richard “****” Whitman (🌎/21M)
(@GhostofWhitman) reported
@krakenfx @SteaknShake Kraken should support bitcoin more
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Omzo
(@Omzoio) reported
@LeonidasNFT @arjunsethi @krakenfx Used Kraken many times in the past and never had any issues
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Hase2000
(@Hase202020) reported
@krakensupport Hi, I've done this already but the links do not work. I've emailed your support the form five days ago, but got no response.
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Dr. Gryx Rowsdower
(@DrGryx) reported
@krakenfx @reserveprotocol Wtf is up? Another dip, and I can't deposit or make a trade? This is twice within weeks.
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Jack Willems
(@jawillem) reported
@krakensupport My account “Limited Service” +72h, and a €30K BTC transfer to my Ledger wallet frozen. Contacted support multiple times but never received an actual email ticket or human response. Please escalate this urgently — ticket ref #19081157. Funds are time-sensitive. 🙏
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🧢
(@notacaptain_) reported
@krakenfx I'M WAY BETTER AT TRADING NFTS THAN MEMES PLEASE HELP MAKE NFTS GREAT AGAIN @krakenfx
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Andra Star
(@andrashine) reported
@krakenfx @zerobasezk Good to see $ZBT getting support from several exchanges. I’m looking forward to seeing it on BingX and other huge platforms too. Super bullish.
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Slack
(@Slacksolana) reported
@krakenfx (What really happened) What were you doing trading 20x futures, man? You ruined us mindless ****. #slack
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kuestenluemmel
(@kuestenlue1978) reported
WTF why am i not able to buy @Zebec_HQ an @krakenfx right now?
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Dr. Plácido Junio
(@PJunioPereira) reported
@NathMcGrathBase I refer to the fact that if my assest had stayed stayed @coinbase or @krakenfx they would have NOT been liquidated, because they didn't have any glitch dumping the price of coins by 80% for 5 sec triggering forced liquidations. The difference was to big to not be obvious.
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Wooly
(@Timbeauxslices) reported
@krakenfx Yah, diamond hand that **** to zero! Hahahahaha!!
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iGetAlgo
(@iGetAlgo) reported
@krakenfx When your fees are as high as Krakens, theyre impossible to hide…
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AP Collective
(@apcollectiveio) reported
@krakenfx tears rolled down his cheeks while he typed that.
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Ben Aussie
(@whosTheThey) reported
@krakenfx Cant Swap or Sell!!! Wtf " We can't get a price right no. Try again later. " Will never use this exchange again
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Kirk
(@K1rk2022) reported
@RobbieM073 @krakensupport From what I've read on the Kraken support Center there won't be any trades of any type. Limit Orders, stop loss, etc will resume after the upgrade.
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Hase2000
(@Hase202020) reported
@krakenfx - how do I increase my withdrawal limits? I've tried to ask your customer service, but they tell me to keep waiting.
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SalisuSecGen
(@SalisuSecGen) reported
@krakenfx it’s now been over 4 weeks and my deposit is still showing as “in progress.” Please, what is my offense to deserve being denied access to my funds for this long? I have already provided all the documents you requested, yet the deposit is still on hold For no reason
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JEXY🥷
(@jexybtc) reported
@AdriansCryptoo @u2u_xyz @krakenfx good call on the support level analysis
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Hase2000
(@Hase202020) reported
@krakenfx - how do I get my withdrawal limits raised? I've tried customer service, but unable to get a reply. Thanks.