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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 11 days ago
Bordeaux Transfer 11 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • zapzupzep
    zapzap (@zapzupzep) reported

    @pedma7 @krakenfx Was about to switch to kraken but their UI was too unintuitive. Anyway I turned my back to crypto so that problem fixed itself

  • NakaSompo
    NakaSompo (@NakaSompo) reported

    Dang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.

  • twothousand0017
    1 7 (@twothousand0017) reported

    @krakensupport @krakensupport my wallet got withdrawal disabled and I have my savings in there please help enable my wallet for withdrawal

  • iLikeSlowCars
    Cody (@iLikeSlowCars) reported

    @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

  • ronaldocryptdog
    Ronaldo🧡DOG BITCOIN🇧🇷 (@ronaldocryptdog) reported

    @bnb_girl1 Most people missed out on Bitcoin at $1… Then at $100… Then at $1,000. They watched others change their lives forever. Now, history is offering a second chance. $DOG isn't just another memecoin. It is the people's coin within the Bitcoin ecosystem. A real opportunity to get in early again before the rest of the world wakes up. Don't be the person who says "I almost bought it" all over again. $DOG. The second chance is here. $DOG is available on @krakenfx. When Bitcoin explodes, $DOG will go with it, and there won't be another chance to buy it cheap. $DOG was created in the final block of the 2024 halving by the Runestone system. Study $DOG and change your life.

  • JW_WWJD
    WWJD (@JW_WWJD) reported

    Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported

    @krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal

  • moshikrl
    kas.mosh.𐤊as (@moshikrl) reported

    @NakaSompo @krakenfx had same issue yesterday. my AI is angry with me....

  • abbas_xvii
    Louis xvii (@abbas_xvii) reported

    @kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.

  • CryptoSteveO1
    SteveO Says (@CryptoSteveO1) reported

    @TheNode_Network @krakenfx Could be your bank, not Kraken...I had an issue with my BANK before...never with Kraken

  • solumsursum
    Michael D. Sproto - Topshelf Slop Shipper (@solumsursum) reported

    @gryphendoor @krakenfx Sounds like a feature, not a bug. Buy on Uniswap, sell into Kraken to arb that ****.

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @hamnzx3i4 @krakensupport Do not click on the support relations help. They stole my btc

  • IanKipc43248389
    Ian. K. Too (@IanKipc43248389) reported

    @krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates

  • Hanakookie1
    Hanakookie (@Hanakookie1) reported

    @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

  • Mernsour345
    Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported

    @krakensupport Please I can't login to my exchanger account kraken

  • Crypto4UandME
    Crypto4UandMe (@Crypto4UandME) reported

    @kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO

  • delvyo_chieque
    Delvyo Chieque (@delvyo_chieque) reported

    hi @krakensupport 16 days ago I deposited €400 to pay my university tuition, but my account was restricted right after and the money vanished without a trace. Holding my tuition funds without any email or update is completely disrespectful. Please send me a DM! Or help me solve

  • FixTheMoneyBTC
    Wil Ro (@FixTheMoneyBTC) reported

    @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

  • Roberts_Wiek4
    Roberts_Williams 📈🛠️ (@Roberts_Wiek4) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • worldofxvs
    XV$ (@worldofxvs) reported

    @krakenpro @krakensupport Why are kraken pro limit orders not working ? Directly filling as market orders

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @krakensupport my withdrawal request is pending for 20days. Can you help on this

  • CryptoApprenti1
    Dr.Hash“Wesley” (@CryptoApprenti1) reported

    It's 2026 and Kraken @krakenfx is still running these cheap tricks on unsuspecting users. Laughable. The sooner you shut down, the better.

  • PaulMulfor53198
    Paul Mulford (@PaulMulfor53198) reported

    @krakensupport IM BEING DRIVEN NUTS ... trying to sign in on my lap top , wont accept the 2fa code from the authenticator app on my phone. please help restore my sanity 🙏

  • toledanogonzalo
    Xavier Xemard (@toledanogonzalo) reported

    @IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.

  • MicroStratejeet
    MicroStratejeet (@MicroStratejeet) reported

    Wtf @krakenfx you dont take Apple Pay no more but there’s an option for Apple Pay

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

  • __ireth
    Ireth (@__ireth) reported

    @WilliamsF1 @krakenfx No point now in insults for James or the team, 2026 was a failure and we get to live with that, fine. Now please tell me you understand what is wrong with this car so you can fix it for next year 🙏

  • blt_s
    クリプトトレイン / TAIKI KUMURA (@blt_s) reported

    @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

  • WezG
    Wez G (@WezG) reported

    hi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.