Kraken

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 12/04/2025 10:05

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Website (35%)

    Website (35%)

  2. Mobile App (35%)

    Mobile App (35%)

  3. Transactions (24%)

    Transactions (24%)

  4. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceChartres-de-Bretagne Mobile App
United StatesChattanooga Mobile App
VenezuelaCaracas Website
SpainOviedo Website
SwitzerlandZürich Mobile App
GermanyÖstringen Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Trumpistas FatDrunkAndStupid (@Trumpistas) reported

    @ImmutableBios @AlgoHQ @krakenfx As long as we are in the purely speculative phase of blockchain, being "best blockchain" (or even working at all) is of little importance. Algorand is a pure adoption play and we just haven't seen any real adoption of blockchain technology yet. It could never happen.

  • JohannSmidth Rho Calculi the 3rd Esq. (@JohannSmidth) reported

    @pierre_crypt0 @krakenfx What's your trade interface setup on Kraken, are you using the old one or the new one, or are you using an API through another site?

  • I_Chart_UAPs I_Chart_UAPs (@I_Chart_UAPs) reported

    oi @krakenfx Is this a planned outage?

  • pierre_crypt0 Bierre (@pierre_crypt0) reported

    Spent the last few days with @krakenfx support… I’m impressed. Rapid, professional. Galaxies away drop any crypto exchange support I have ever spoke with. Found my new home for my business.

  • 5123feng a (@5123feng) reported

    @krakenfx @MultichainOrg Assure is a Web3.0 multi-chain encryption aggregation service platform @Assure_pro

  • JasonTr70144688 Jason Tran (@JasonTr70144688) reported

    @krakenfx Can you fix your staking? It paid once per week is taking too long while it is hard to know what the apr be. Many crypto platform can convert eth to eth.2 vice versa. Please do something about it. Thanks

  • Zumbardo_Ex712 Zumbardo_Ex712 (@Zumbardo_Ex712) reported

    @krakenfx @BoredApeYC hello friend, I'm Sergio zumbardo, I'm asking for help for my family who is hospitalized, my daughter passed away and I wanted to know if you could help me with a donation? , I am of limited resources and I ask for help so that my daughters do not die, please, could you help me?

  • Warmth09 kristina (@Warmth09) reported

    @krakenfx @solana DYOR using the @wallphyllc app Spot the rug before the rug, you can even check #saitama and see how they pulled the scam off Buy at least 0.1eth and get access to the app until end of July and get entered into a prize draw to win 1eth #iusewallphy Get it and buy on Uniswap

  • diebconvex0848 Josefa Barros (@diebconvex0848) reported

    @krakenfx as #bitcoin  was about to rally. We are now testing lower support levels and this area should be bought for a bullish resolution to the upside @Btc_06y is a super underrated bitcoiner I’ve been taking her tweets and tips seriously & I’ve been doing really great Follow her

  • foolsbookie Long and short (#BTC always long) (@foolsbookie) reported

    @concodanomics @krakenfx I have been their client for 4 years now, never had any issues

  • AlgoHQ algohq.algo (@AlgoHQ) reported

    @Mrbobo79 @krakenfx the little crumbs of news and hints we get, like the bank of italy talking about CBDCs on algorand public mainnet, make me believe we are a sleeping giant. but those kind of deals take years to get working.

  • TRACfarmerMan Farmer Joe (@TRACfarmerMan) reported

    @krakenfx @CrustNetwork wtf is this?

  • CryptoKong4 The KONG (@CryptoKong4) reported

    @pierre_crypt0 @krakenfx Kraken is fast. I had some problems and they solved it in 1h

  • Phillip00056498 Phillip Smith (@Phillip00056498) reported

    @PierrePuigmarti @krakenfx Or betterstill contact their customer help line.

  • diebconvex0848 Josefa Barros (@diebconvex0848) reported

    @krakenfx @arpaofficial as #bitcoin  was about to rally. We are now testing lower support levels and this area should be bought for a bullish resolution to the upside @Btc_06y is a super underrated bitcoiner I’ve been taking her tweets and tips seriously & I’ve been doing really great Follow her

  • CosmoJeda Jeda ⚛️🧪⚵☁️🌘 (@CosmoJeda) reported

    @CosmosEcosystem @krakenfx @JunoNetwork Maybe they could add Juno to their "Earn" program yeah, and stake their customer coins (may it be under their own validator, or delegating to a select few already existing validators). If the Cosmos and the Kava chain are any indicator: they're in for the money only.

  • cryptomandr1979 Crypto Man (@cryptomandr1979) reported

    @krakensupport Thank you for answer... i wanna buy #pitbulltoken on kraken exchange... But i can not... Please help me!

  • tradingdoom Doomzy.eth (@tradingdoom) reported

    @pierre_crypt0 @krakenfx I actually stopped using kraken 2 years ago after having an extremely bad experience with their support. It’s a pleasant surprise to read they’ve worked on that

  • Kimkim4270 Kimberly L (@Kimkim4270) reported

    @krakenfx your create account page is working!! Please fix it!!!!!!!!!!!

  • 200381Tr mehmet demir (@200381Tr) reported

    @krakenfx @MeebitsDAO I am waiting for two weeks but I cannot withdraw my money. So-called company @krakenfx detained my money, so-called customer service amuse me.

  • MonoCats_flow Mono Cats (@MonoCats_flow) reported

    2) Get some $flow from @binance @krakenfx or @coinbase Don't ask meow how to purchase or withdraw. It's not a meow-problem.

  • beau_antonio Sung Jin Woo (@beau_antonio) reported

    @krakenfx @jespow @beyondprotocol1 down significantly from recent launch due to social engineering attack & botched unlock of 1/4 of tokens. Price is bottomed & should 10x due to mainnet & top 3 exchange listings. SOL type of growth. Solid fundamentals & long term play #crypto #cryptocurrency

  • CryptoPutin1 Crypto Putin (@CryptoPutin1) reported

    @pierre_crypt0 @krakenfx I had a good experience with kraken support

  • 200381Tr mehmet demir (@200381Tr) reported

    @krakensupport How you are going to help me? I am waiting for more than two weeks? I said to interesting customers service either transfer the money to my bank or help me to transfer to another market? But

  • rush_btc marty (@rush_btc) reported

    @pierre_crypt0 @krakenfx lol, kraken pretty awful in my experience. took over 2months of going back and forth to set up an institutional account, they were always changing required documents and asking for more... went to FTX and was set up in 24hours, with a 24hr support team of 13 members via telegram.

  • Piffer55 Chris⚡Given (@Piffer55) reported

    @krakenfx I may be new to trading, but I thought a stop loss was a sell, not a buy!! If that's correct then you need to fix your exchange because it's listed as a buy instead, it's probably why I missed out on locking in profits when it did not trigger on my trade! Am I wrong?

  • Axetrax22 Axetrax (@Axetrax22) reported

    @AlgoNautilus @AlgoHQ @krakenfx I hope the issue isn’t with some fundamental issue but rather that the protocol just hasn’t had the features needed for many projects to go live. That seems to have been a consistent theme with interviews of projects that are still waiting to go live. Waiting for upgrades.

  • SOJU_1999 SOJU 💜 (@SOJU_1999) reported

    @CryptOHM_Life @coinbase @krakenfx yea mine are stuck too. 2 hours now of "pending". lol Coinbase over here acting like it's an individual problem. People on reddit are having the exact same problem withdrawing to Polygon today too.

  • diebconvex0848 Josefa Barros (@diebconvex0848) reported

    @krakenfx @CrustNetwork as #bitcoin  was about to rally. We are now testing lower support levels and this area should be bought for a bullish resolution to the upside @Btc_06y is a super underrated bitcoiner I’ve been taking her tweets and tips seriously & I’ve been doing really great Follow her

  • Notnexpert Nøt N Expert (@Notnexpert) reported

    @TeamKujira @JunoNetwork @krakenfx Can you pls address luna withdrawal problem. It is going to the old luna address, an edit button for IBC transfers would be great.