Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (62%)
• Transactions (15%)
• Transfer (15%)
• Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	2 days ago
Bordeaux	Transfer	2 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grim 死神📿 (@ambassador_grim) reported 2 minutes ago

  @oxdeair @injective @krakenfx im down for injective

• 
  Traderg (@bbclub007) reported 3 minutes ago

  Yo @krakenfx when do you support #robinhoodchain network ? As you see tons of market share and in fact it’s better than ETH and Base. So why can’t you eat the share ? It would be easy on a lot of traders as well.

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 4 minutes ago

  @krakenfx The Screenshot system trying to get us to advertise, will NOT work on me It only makes me angry that I can not scroll shot for my records & information No need to respond trying to help build the best app u could have Sure, I'll be ignored, but I'll watch for updates

• 
  Maija Rousell (@hueprints) reported 5 minutes ago

  @enfaserem @krakensupport Did you still need help?

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 5 minutes ago

  @krakensupport Does that mean to tag @krakensupport ? Because i am not sending DM to anyone. The world needs to know how things could be great, with only a little help from the top.

• 
  AvaxGator | 🐊 Tech and Ballgame’s (@Avaxgator) reported 9 minutes ago

  @krakensupport @kator1313 Please don't go down the meme road. Please stick with rwa .

• 
  Test&see (@chimankpaAnaeg1) reported 10 minutes ago

  @krakenfx How do I contact support center

• 
  Sina (@anis_ena15) reported 12 minutes ago

  @chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage

• 
  Nomisma (@CryptoLover9527) reported 13 minutes ago

  @txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity

• 
  Waz (@DutchWilder) reported 17 minutes ago

  @PardonMyTake @krakenfx We need to get PFT on some medication or something. What ******** was that performance.

• 
  Vickie Arrington (@VickieArri10) reported 18 minutes ago

  @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

• 
  Louis xvii (@abbas_xvii) reported 21 minutes ago

  @kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.

• 
  Hanakookie (@Hanakookie1) reported 27 minutes ago

  @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

• 
  FutureObserver (@ernestobtc) reported 35 minutes ago

  @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  J.Dog ᛤ (@Relentless_btc) reported 35 minutes ago

  @Cookies945 @masterminedusa How is $DOG a scam? It was a free airdrop to over 75k wallets & went to nearly $1Billion market cap in its first year. Atleast do some research before labeling everything as a “scam” The CEO @krakenfx breaks its down nicely in this post.

• 
  Luke M (@L___m_24) reported 36 minutes ago

  @krakensupport trying reopen my account can you help as not getting any reply

• 
  Ian. K. Too (@IanKipc43248389) reported 38 minutes ago

  @krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates

• 
  Naveen Brahim (@naveenbrahim) reported 41 minutes ago

  🚨 $XTM currently has a major problem! Since more and more countries are banning MEXC, it's basically untradeable 😴 We need @krakenfx asap

• 
  jimmy (@108gua) reported 41 minutes ago

  @krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.

• 
  Luc | Backpack 🎒 (@Luc100k) reported 41 minutes ago

  @0xpeas @krakenfx @krakensupport Use backpack. You will have a human support or if you want a human account manager. No tickets, no ai, just quick reply.

• 
  John Galt Anon (@Shep_Finance) reported 41 minutes ago

  @BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).

• 
  leo (@bahboi_leo) reported 43 minutes ago

  @krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also

• 
  Towards Blissful Moments (@CalmnessWithin) reported 45 minutes ago

  @krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?

• 
  Eduardo | The Cascade Axiom (@CascadeAxiom) reported 46 minutes ago

  This crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.

• 
  mianma.ink (@quath93) reported 51 minutes ago

  @sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain

• 
  Theoretical Physicist (@Theo_Physic) reported 51 minutes ago

  @krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.

• 
  CRY (@NakamotoSpinner) reported 53 minutes ago

  @krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.

• 
  Lostboy!🇪🇺🇵🇸 (@tobswyatt) reported 56 minutes ago

  @FabrizioRomano @krakenfx Who gives a ****. Fifa has ****** football.

• 
  stealthyshuriken 🐒🦧 (@stealthyshurik1) reported 57 minutes ago

  @krakenfx please fix your BRL funding rail. It only ever works half the time

• 
  Theoretical Physicist (@Theo_Physic) reported 58 minutes ago

  @natsu91170 I have seen somewhere message from moonbeam support that #Kraken won't support GLMR migration, so I just sold mine just in case. But best to ask @krakensupport