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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 54% Login (54%)
  • 23% Transactions (23%)
  • 8% Website (8%)
  • 8% Mobile App (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
City of Brussels Transactions 4 days ago
Trenton Mobile App 13 days ago
Paris Transfer 30 days ago
Toronto Transactions 30 days ago
The Dalles Login 1 month ago
Bonn Transactions 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • crypto_luap
    Crypto Luap (@crypto_luap) reported

    @krakenfx its 2026... wtf is avax

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx Still have not received any support even though you guys are withholding over $100 for me. It’s been a week now not a single word back from support. This is my ticket #21510161

  • Notsu311406
    Notsu (@Notsu311406) reported

    @Kropotkin57 @krakensupport @jespow Yes issue can happen but lmao it takes 18 hours and not even fixed? What even worse is they didnt inform about that before i started withdraw Others exchanges always warn when problem happens!

  • ShenQuant
    zierl (@ShenQuant) reported

    @krakensupport yeah see this isnt real support lmao, maybe hire some more workers, absolute joke, and ive read HEAPS of people having this issue, seems only since bitcoin has been going down, wonder if you guys are misusing funds

  • LITLOOKK
    S (@LITLOOKK) reported

    @krakensupport you have restricted my account and not released my withdrawal! Please fix immediately I’m am fuming!!!

  • CasinoGirly420
    Lil Slot **** (@CasinoGirly420) reported

    Hi @krakensupport @Krak @krakenfx Someone here has sent me an amount in sol but it is stuck in EU-travel verficiation. The app bugs out when opening it, and support keeps me pending. Anyway you could help?

  • MechinePAN
    Jackyhood.eth | 📝 (@MechinePAN) reported

    @krakenpro $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport

  • BlakeHPreston
    Cazador (@BlakeHPreston) reported

    @krakenfx I’ve been locked in. I gotta get out to take a **** if it’s much longer

  • NotoriousPyro
    Pyro (@NotoriousPyro) reported

    @krakenfx @WatcherGuru No, I sold it at 100k and I bought a long time ago. Now the returns are garbage.

  • kidyonko
    Doffy🕸 (@kidyonko) reported

    @gwxjean Reaching out to @krakenfx support is pointless cos you'll get an automated response,I had similar issue and after submitting several complaints i got no helpful response,I eventually got aid from a developer,reach out to @FalconTraceHQ

  • IronKrakenphd
    Iron Kraken 🦑 (@IronKrakenphd) reported

    @krakenfx Lock in what loss lol **** Crypto send that **** to 0

  • 0x0a99
    A99 (@0x0a99) reported

    @krakenfx can you guys stop shitposting? i'm about to block you.

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @krakensupport .@krakensupport @krakenfx There is no ground for KRAKEN to hold a customer's money hostage FOR 37 HOURS. THIS WAS NOT A WIRE TRANSFER- IT was SIMPLE INTERAC ETRANSFER. THIS IS UNACCEPTABLE AND WILL BE REPORTED TO THE MEDIA IF I DONT RECEIVE A RESOLUTION AT ONCE.

  • CryptoTaxG
    Block Tax (@CryptoTaxG) reported

    @CoinDesk @krakenfx 56 million forms, a third under $1 — this is what happens when you tax micro-staking rewards and dust payments as ordinary income at receipt. The fix isn't better reporting software. It's a de minimis threshold and a rethink of when staking income crystallises.

  • marklg
    Mark Greenberg (@marklg) reported

    @dolos10x @krakenfx We're working on making xStocks available in more geos.

  • rokitdotgg
    RokitG (@rokitdotgg) reported

    @krakenfx no yield on USDC no xStocks no priority support dogshit app, dogshit debit card zero

  • MechinePAN
    Jackyhood.eth | 📝 (@MechinePAN) reported

    @krakenpro WARNING to all traders: @krakenfx is holding my 100,000 USDC deposit with ZERO real communication, and now they even forced-closed my Ticket #21467245 as "RESOLVED" when nothing is fixed. Ignoring emails, sending vague responses, and shutting down complaints—your customer service is a total sham. I need a real manager to step in and release my funds NOW! @KrakenSupport

  • ScamcoinSPL
    Scamcoin (@ScamcoinSPL) reported

    @krakenfx welcome to the customer support dimension

  • LenkaB99
    Linda Schwartz (@LenkaB99) reported

    @krakenfx Kraken blocked an ETH transfer to my Onchain wallet which only I have access to because they suspected fraud. It’s been over 2 weeks and they won’t return ETH to my account nor will they respond to my ? Avoid Krakren!

  • alanweb101
    Alan Truth (@alanweb101) reported

    @gwxjean @krakenfx @krakensupport Oops did the support help you yet .?

  • Codiar6
    Codiar (@Codiar6) reported

    @BooneW @krakenfx Therefore, I have supported and will continue to support projects such as @THORChain . There should be no KYC and permissions in the future

  • Adam_Ogilvie_
    American Crypto Guy (@Adam_Ogilvie_) reported

    @krakenfx You'll never have to sell it to access its value. $DGB

  • Rvn_net
    RAVEN ♣️ (@Rvn_net) reported

    @krakenfx I don't know if it's my device or you, but I can't seem to use your app for a while now.. Care to fix?

  • auroxdkick
    AuroXD (@auroxdkick) reported

    @krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.

  • Disciple_13
    disciple13.eth (@Disciple_13) reported

    @krakenfx Down we go

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx What about my account when you ll unblock? No support no email reply

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx No support 2 days now my money blocked nobody reply

  • Recovery_guards
    WORLDWIDE ASSET RECOVERY 👨🏼‍💻 (@Recovery_guards) reported

    @KyrilVanBree @KyrilVanBree notify if you are also an affected victim of #krakenfx scam, or any form of crypto_related scam with evidence of transactions,reach out on X with a Dm to file a report for recovery help..

  • jkc0le
    J (@jkc0le) reported

    @krakenfx @WilliamsF1 @27villeneuve Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

  • ananthanda
    Handa (@ananthanda) reported

    @krakensupport Thanks John - this feels human 🙏 Unfortunately we’ve had ticket numbers for days and filed internally from both of their Kraken accounts. I am happy to DM you ticket numbers (let me know). We’ve tried escalating with phone support several times and get no follow response.