Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	18 days ago
Bordeaux	Transfer	18 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salty Sherry (@SaltySheriKoko) reported 6 minutes ago

  @RobRoutt @krakenfx Don’t even try to help on X. I was scammed.

• 
  クリプトトレイン / TAIKI KUMURA (@blt_s) reported 7 minutes ago

  @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

• 
  Daniel Castillo (@Recovery_Daniel) reported 7 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Someone (@SomeoneNor) reported 12 minutes ago

  @krakenfx fix my fking old car lol

• 
  Cyril (@idontknoowyet) reported 14 minutes ago

  @krakenfx Down payment of house

• 
  Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported 14 minutes ago

  @krakensupport Still on I don't have access to open my exchanger pls rectify the issue

• 
  Less Than 950,000 BTC to be mined. Ever. (@thestandard1945) reported 15 minutes ago

  @krakenfx when are you going to have an AI trading fund within customer accounts with a smart contract to automatically buy BTC with the profits ? @krakenpro @kraken

• 
  Ryan Lindsay (@THEryanlindsay) reported 17 minutes ago

  So far I’m up to 9 calls today from 9 different numbers, all claiming to be a withdrawal error claiming to be @krakensupport . Which is interesting: given the lack of having used it I believe: ever. Not their fault. Keep doing you, Kraken. Scammers suck.

• 
  Steven Potts (@CaptainSteven52) reported 18 minutes ago

  @krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.

• 
  0x0B1Binomial (@0x0B1Binomial) reported 21 minutes ago

  @krakenfx Check where in the hell it came from, I don’t want those problems.

• 
  piterskiy (@p1terskiy) reported 21 minutes ago

  @krakenfx Sell this ****

• 
  Steven Potts (@CaptainSteven52) reported 24 minutes ago

  @krakenfx PID: AA77 N84G J73B QVPY. Why is my account restricted again? It was unlocked on August 12 with full abilities, then locked less than 12 hours later. Fix this.

• 
  小炮 | 买美股上WEEX (@xiaopao718) reported 25 minutes ago

  @LeonidasNFT @krakenfx Nice to see $DOG getting more exchange support 🤝

• 
  Eugene Stepanyuk (@e77st) reported 28 minutes ago

  @LevendiPro @krakenfx Trading Volumes on Kraken are negligible Kraken not buy $KAS CEXs never buy useless #**** Listing on Kraken could only have happened if someone provided the liquidity—either the greedy KaspaOGs ****** or IR/KEF/BGIN gang, for whom this was crucial at the time for their NASDAQ IPO

• 
  Gerald Patterson || Recovery Specialist (@Jennifercdq) reported 32 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  JustAgon (@AgonW3) reported 37 minutes ago

  @atitty_ @krakenfx fix this

• 
  Aalcee (@AlDas1405) reported 38 minutes ago

  Most companies treat impersonation as a user-education problem: “Watch out for scams.” “Check the URL.” “Never share your password.” But users will always make mistakes. @krakenfx is taking a different route. If someone calls saying they’re from Kraken, users can now check inside the app if the call is actually from them. They can even challenge the caller with a one-time code. It flips the responsibility. Instead of expecting users to figure out who’s fake, just give them a way to check who’s real. Much better than another “stay vigilant” warning.

• 
  lvnbbs_bnb 🐬TermMax (@lvn_crypto) reported 39 minutes ago

  @krakenfx the 5% volume spike looks pretty rigged though maybe it is just a glitch

• 
  morgan 💎 (@morgansol34) reported 41 minutes ago

  @atitty_ @krakenfx You have to fix this

• 
  Mark (@markmetaplanet) reported 45 minutes ago

  @krakensupport When you are dealing with urgent financial transactions, missing funds, or locked accounts, you need immediate, human competence. Instead, Kraken support often subjects users to generic, automated scripts, endless ticket passing, and vague timelines. F*** Kraken Aviod

• 
  Mark (@markmetaplanet) reported 50 minutes ago

  @krakenfx @Payward @arjunsethi Please update me I am suffering from follicular lymphoma cancer and I can't deal with this please help

• 
  Connor Overachiever (@connord_econ) reported 50 minutes ago

  @krakenfx @meshpay Long overdue. One wrong character and your funds are gone forever ...no undo, no support desk, nothing. That risk keeps people trapped on platforms where they don't control their keys.

• 
  Mohamed Hassanein (@Hassanein_Labs) reported 52 minutes ago

  @krakenfx @WilliamsF1 I opened an account on Kraken about a year and a half ago and until now I have not been accepted because of the face photography, and the problem is that there is no option to photograph the face again, I contacted support but to no avail, I do not see the option to try again.

• 
  Bear (@Yaloush23) reported 52 minutes ago

  @krakenfx Im having issues with my kraken account please help

• 
  Salty Sherry (@SaltySheriKoko) reported 55 minutes ago

  @moropeza1930 @krakenfx Kraken was holding my btc for 90 days. I tried to get help and was scammed.

• 
  Keen (@0xkeeny) reported 59 minutes ago

  @krakenfx @meshpay Removing the copy-paste step is the kind of crypto UX win that never makes a benchmark but probably saves more support tickets than another 0.1% APR. The hard part now is making the routing failure state as clear as the successful deposit.

• 
  xstelix (@xstelixxx) reported 1 hour ago

  The GPS liquidity flush came worse than expected,they say the move was harder and faster than a simple pullback, consistent with thin order books and a liquidity event (especially on Binance) The same liquidity and spread problems I note on @krakenfx I should mention that the on-size execution is slippery atm. Why do ordinary traders like me notice coordinated, massive-volume sell-offs while CEXs do nothing?

• 
  levyrroni y portiñon (@misfanslosamo) reported 1 hour ago

  A $900 transfer has been pending in my account for a week, and despite repeatedly contacting support under ticket, I’m being completely ignored. This is unacceptable customer service. Please escalate this immediately and explain what is happening with my money. @krakensupport

• 
  Dr. Sjaak Trekhaak (@s_pullinghook) reported 1 hour ago

  @krakenfx Sell that garbage for BTC ofcourse

• 
  WWJD (@JW_WWJD) reported 1 hour ago

  Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.