Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	7 days ago
Stockholm	Mobile App	16 days ago
Province de Liège	Mobile App	29 days ago
Mannheim	Mobile App	29 days ago
Paris	Mobile App	29 days ago
L’Étrat	Login	30 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leogarbarino (@leogarbarino1) reported 1 minute ago

  @arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  olivemybestlife (@IamMrOlive) reported 1 minute ago

  @krakensupport worst support ever ! Waiting three weeks on Priority ticket!

• 
  ohhghetto (@ohhghettoo) reported 2 minutes ago

  @Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx

• 
  Isha ∆ (@IshaVerma04) reported 4 minutes ago

  @UncleMasila @FabrizioRomano @krakenfx now go and pray to FIFA for support to win against france / england / spain

• 
  Pi buy Pi pay (@valuespreading) reported 10 minutes ago

  @krakenfx I support any exchanges and institutions has MiCA-Licensed.

• 
  Edras (@edras6843) reported 18 minutes ago

  @krakensupport You say the same ******* **** over and over again. Everyone’s sick of your ****. You have held millions of $ worth of money to fund the FIFA cup and hey we provide you with every bit of information and tell you why we need the funds it’s the same scammy response for weeks

• 
  ⚡slavetosound⚡ (@slavetosound85) reported 24 minutes ago

  @stockplaymaker1 $ADTX at open or fade for a dip? Don’t have access to pre market on @krakenfx :(

• 
  WompWomp (@ImpactVanguard) reported 24 minutes ago

  @fasfas8t @krakensupport I had the same issue, guess what nothing happened still it's kinda silly.

• 
  LionessX ₿🦁👠 (@LionessOnX) reported 28 minutes ago

  @krakensupport I just did, thanks so much... it's been happening for days and not the first time and I tried to look for help inside the app/website... thank you!

• 
  kuba (@kubathefirst) reported 29 minutes ago

  Day two of @krakensupport restricting my account and no help whatsoever. Messaged them via mail, app and on x. X only support that responded (friendly) but not helpful. “Rest assured, where onto it, etc” but looking at the interactions from the replies with kraken support it seems I’m not the only one. Many interactions where people are waiting for months without help. Can anyone help me here? #help #kraken

• 
  Onlyonehunter | ETHGas ⛽ (@onlyonehunter12) reported 32 minutes ago

  @CryptoMiners_Co @krakenfx @krakenpro This is actually a pretty big move. Easier access to perpetuals in the U.S. was only a matter of time

• 
  Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported 33 minutes ago

  @JamesClips22 @krakenfx That’s terrible.

• 
  leogarbarino (@leogarbarino1) reported 34 minutes ago

  @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Andres (@MacroPerch) reported 36 minutes ago

  @krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?

• 
  Okeke lawrence (@Lawokeke_dev) reported 37 minutes ago

  @FabrizioRomano @krakenfx If the final ends up being Argentina vs Portugal, the internet might actually stop working for 90 minutes. 😭🔥

• 
  XRP Pom Mom Moon FAFO (@XRPPOMMom) reported 38 minutes ago

  @cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July

• 
  PROf (@_xprof) reported 42 minutes ago

  @FabrizioRomano @krakenfx Please, tell whoever wrote this script to tone down the pressure a bit. Else some people might not make it to the final episode 🤭😭😭

• 
  Ray (@primeray333) reported 44 minutes ago

  @krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .

• 
  Frederic Dumaine (@DumaineFre20322) reported 44 minutes ago

  @krakensupport 📷📷Exchange — short report/request Subject: Stolen funds — urgent freeze request (police case # 2026-59967) Message: Hello — I’m reporting theft of XRP/XLM; funds traced to the following cold‑wallet address: [HdhVpqcczmbGxowMuHf9ASb3EjNBdoFUzgjc8fe49WGV]. Report by [Zeroshadow] (case #2302) attached. I am contacting publicly via X: @DumaineFre20322. Please urgently: 1) monitor/flag these addresses and any inbound/outbound flows; 2) freeze or block withdrawals from accounts linked to these addresses if possible; 3) advise next steps and where I can submit the full report/evidence. Thank you.

• 
  Taylor1402 (@Taylor14028613) reported 45 minutes ago

  @krakensupport WTF is the meaning of all this

• 
  Tariq Wahab Khanzada (@tariqwahab) reported 46 minutes ago

  @SaraCsit @FabrizioRomano @krakenfx its better to go game by game ................... now no margin of error now

• 
  Howard Brown (@BigDog0601) reported 47 minutes ago

  @TheodoreB30917 @krakensupport Are you able to finally get some help because I’m having the same issue

• 
  Cimbomlu Lalo #Hedef27 (@HeranGoetheller) reported 49 minutes ago

  @FabrizioRomano @krakenfx Fix It For Argentina

• 
  June (@junecollections) reported 50 minutes ago

  @FabrizioRomano @krakenfx Portugal **** up not to finish 1st sha but we move..

• 
  Cityguy 📊⚽🏆🐐 (@princenelloboy) reported 51 minutes ago

  @GhaithAli151904 @FabrizioRomano @krakenfx My prediction is 4:1, calm down and watch Messi

• 
  暴富小王子 (@jufacai8) reported 51 minutes ago

  When are you going to deal with my problem? Please don‘t use this exchange. With the frozen assets, no one can handle it. @krakenfx_ZH @krakenfx @krakenfx

• 
  Johnson Kamau kariuki (@MauBwoy) reported 52 minutes ago

  @FabrizioRomano @krakenfx Robbery and zero football because nowadays football is a big scum and a betting company site of today💯

• 
  DonBaruda (@DonBaruda) reported 52 minutes ago

  @ReikaRainey @okx @krakenfx No one is going to be hands over fist for $PI CALM DOWN there will be billions in circulation and in excess

• 
  Emmanuel Ikewun (@EmmanuelIk53704) reported 53 minutes ago

  @FabrizioRomano @krakenfx This a fix would cup

• 
  Richard Watt (@YAGWG) reported 60 minutes ago

  @krakenfx I'd like to open a wallet with Kraken, but I've got a question or two that I've submitted via the privacy policy page's contact form (sorry, but I couldn't see any other email address on the site).