1. Home
  2. Companies
  3. Kraken
Kraken

Kraken status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 36% Mobile App (36%)
  • 29% Login (29%)
  • 21% Transactions (21%)
  • 7% Website (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Province de Liège Mobile App 4 days ago
Mannheim Mobile App 4 days ago
Paris Mobile App 4 days ago
L’Étrat Login 5 days ago
Paris Mobile App 5 days ago
City of Brussels Transactions 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • henjumeric43
    Eric Henjum 💙🧢🅳🅶🅱 (@henjumeric43) reported

    @Adam_Ogilvie_ @SherzodKhanCity @krakenfx It's been attempted. Not saying its impossible but I would not put much effort into it. Plus, I've adapted the mindset of "fck any exchange who hasn't already listed" They've showed their cards and I wouldn't support them even if they listed. I'll stick with the OGs

  • LaydeeyBug
    Laydeebug “lexoraux.com” (@LaydeeyBug) reported

    @krakenfx YOU ARE TERRIBLE. You are holding my withdrawal for no reason. I’ve sent a dozen emails and you’ve not responded to a single one. I want my funds today, and tomorrow I’ll close the account. You are scammers.

  • ShenQuant
    zierl (@ShenQuant) reported

    @krakensupport hope you can actually support and not just have this public facade of pretending you are all here to help the community, i still havent had a responsive support team tell me anything, 24+ hours of silence

  • Aflyon_Thewall
    Aflyon Thewall (@Aflyon_Thewall) reported

    @krakensupport All my other apps are working

  • TheSsspeculator
    John Dough (@TheSsspeculator) reported

    @krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport

  • wdympon
    DomainExpansion (@wdympon) reported

    @krakensupport sir i need help my verified its pending for long time ago ? @krakensupport

  • Clinnick1
    Richard Clinnick (@Clinnick1) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Nothing on the ref being banned or fans being denied access?

  • Rewards_PAID
    Bubba Mack (@Rewards_PAID) reported

    @krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****

  • Firdousdar786
    Firdous Ahmad π (@Firdousdar786) reported

    @krakenfx @BitcoinMagazine Do you support gambling projects?

  • zar_rish
    Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported

    72hrs since @krakenfx placed limit on my account when I initiated withdrawal and I'm unable to do anything. no response from the support ticket too. at this point, all I need is my funds on d app and u can keep ur faulty app, I'll move to other cex .

  • jkc0le
    J (@jkc0le) reported

    @krakensupport @jackisntme They don't respond to DMs. I'll prove it and post mine below where they keep ignoring my open ticket. @cobie whoops wrong support, yall aren't close to coinbase

  • theguardian1988
    freedom (@theguardian1988) reported

    @krakensupport I've had withdrawals blocked for 4 days. I've been sending emails and trying to speak to a live operator for 4 days. It's a total blank slate. Zero support.

  • Camilla00025439
    Camilla (@Camilla00025439) reported

    @krakenfx People who are HODLing to the point of not ever spending their crypto is the biggest problem in the community. In monero:native we don't have these people!

  • matejbusic
    Matej (@matejbusic) reported

    It's been 7 days @krakensupport you fail to explain why you feoze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Fix my account i need money back 😭😭😭

  • TimeIsMoneyHQ
    Travis Schaub (@TimeIsMoneyHQ) reported

    @krakensupport That doesn't help or answer my question.

  • HTX_Web3
    Cypto Montana (@HTX_Web3) reported

    @benbybit @xStocksFi @krakenfx This platform is terrible. Just because I deposited 200 USDC, it triggered a series of complicated checks and froze my account. Now, 20 days have passed and I haven't heard anything. Every time I contact customer service, they say to wait forever for a response.

  • Peter_Popeszku
    Peter Popeszku (@Peter_Popeszku) reported

    @krakenfx why is the site not updating the account information?

  • LaydeeyBug
    Laydeebug “lexoraux.com” (@LaydeeyBug) reported

    @krakensupport Don’t use Kraken. They keep your investments to earn more money for themselves and refuse to reply to your pleas for help.

  • vector_vec150
    Vector (@vector_vec150) reported

    @krakenfx I think everybody should abandon this business coinbase all of them sell all your crypto. It's never going to go up and be worth anything. It's better just invest in stocks and other stuff. Crypto we're starting to see it. True colors. It's garbage

  • juliano_sonego
    SONEGO⚡️ (@juliano_sonego) reported

    @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

  • jkc0le
    J (@jkc0le) reported

    @TraceNovaRecov @krakensupport now I'm getting spammed like this because you won't respond to my DMs, so I have to take to public forums to get a response. You do see the issue here right?

  • lostinthechart
    stupidtrader (@lostinthechart) reported

    Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

  • Perafunk
    Lorenzo (@Perafunk) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off

  • VTLink
    linktopher11 (@VTLink) reported

    @krakenfx has the worst customer service I’ve ever seen. I’ve been stuck talking to an AI bot for three days and not a single actual human has helped me

  • ARibbitFromAfar
    Ribbitch (@ARibbitFromAfar) reported

    @krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours

  • jkc0le
    J (@jkc0le) reported

    @krakensupport @Rvn_net Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

  • fypdonk
    Maskripto (@fypdonk) reported

    @krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?

  • LKironde64186
    Lubinga Daniels Kironde (@LKironde64186) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup All africans let us support mexico when playing SouthAfrica.

  • deftsuolol
    Deftsuo (@deftsuolol) reported

    I know there is issues with USDC deposits over ARB, but it's been almost 12 hours guys. @krakenfx @krakensupport Any ETA to resolution here?