Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	26 days ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago
Paris	Mobile App	2 months ago
L’Étrat	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  窗口 (@OpenLoopX) reported 6 minutes ago

  @krakenfx @Mastercard Why isn't support provided for users in China? There is significant demand and a real need for this card here; I hope that support for Chinese users will be available soon!

• 
  DreA̷mmyw0w⚡ (@Dreammyw0w) reported 7 minutes ago

  @PilotESZ @Casper_Network @krakenfx Delulu. It's not different from any other listing. $CSPR is on other exchanges... All it did was a tiny pump and then straight back down.

• 
  Nilanjan Sen (@nilanjan) reported 8 minutes ago

  @krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.

• 
  Vik Sharɱa - Cake Wallet & Radar Chat 🇺🇸 📡 (@vikrantnyc) reported 10 minutes ago

  @Kruwed @krakenfx @cakewallet That's Changenow.. not Cake Wallet. You are really moronic. Our partners do THOUSANDS of trades worth tens of millions PER DAY in Cake Wallet with no issues. Keep trying to push your FUD for whoever you are working for. It's not working though.

• 
  leo (@bahboi_leo) reported 10 minutes ago

  @krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also

• 
  Adam Garvey (@BTCAdam88) reported 11 minutes ago

  @krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +

• 
  Joey Kimmons (@CrawlingShadowX) reported 11 minutes ago

  @naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.

• 
  David Bena (@PaperFriendlyNW) reported 16 minutes ago

  @cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?

• 
  Monerica (@MonericaProject) reported 17 minutes ago

  @BloodReaver @xenumonero @krakensupport We literally got an email about a 10 million dollar a day withdrawal limit after this “support” message and there’s no mention of Monero limits. Screenshots are not evidence. There’s no official post, email or URL about this.

• 
  R 🐙 (@_RahuI) reported 20 minutes ago

  @BeastTheMascot @krakenfx wtf, why not me

• 
  Mightyfool (@Mightyf00l) reported 25 minutes ago

  Attention all @krakenfx / @krakenpro users. Imagine being new to crypto. You make your first careful investment: €10. One second later, you're down 5%. Not because the market moved. Because you used Kraken's "convenient" Convert tool. €10 → 11.15 USDC → €9.51. Round trip. Nothing traded. Nothing moved. That's not a fee. That's a tax on being new — wrapped as convenience, priced for people who don't know better yet. And it doesn't just hurt them. This is the first impression crypto gives every newcomer. We can do better.

• 
  CC (@cde4gd) reported 25 minutes ago

  @krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back

• 
  Nilanjan Sen (@nilanjan) reported 26 minutes ago

  @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

• 
  Jafor (@jaforhussain) reported 28 minutes ago

  @FabrizioRomano @krakenfx You are corrupt piece of ****. Why are you not speaking about the injustice and the cheating by Argentina & fifa

• 
  D.Zdzisław_K (@Katharsys76) reported 31 minutes ago

  @FabrizioRomano @krakenfx How boooring tbh the same as ever with a Little help from FIFA

• 
  PepecoinLFG (@PepecoinLFG) reported 41 minutes ago

  yeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.

• 
  Jimmy James (@james_jimm80829) reported 41 minutes ago

  @krakenfx @WilliamsF1 When will LATAM be able to access a Kraken card?

• 
  FutureObserver (@ernestobtc) reported 41 minutes ago

  @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  Cody (@iLikeSlowCars) reported 42 minutes ago

  @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

• 
  OpAbsolute🐳 (OpparZ) | (@OphirParwez) reported 43 minutes ago

  @_WOO_X @krakenfx Regulatory compliance and trusted infrastructure are key for long-term crypto adoption. Excited to see @_WOO_X and Payward Services working together.

• 
  Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reported 46 minutes ago

  NO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!

• 
  Maija Rousell (@hueprints) reported 46 minutes ago

  @enfaserem @krakensupport Did you still need help?

• 
  Adam Garvey (@BTCAdam88) reported 49 minutes ago

  @krakensupport Thanks it needs immediate support. Nobody is replying to any contact or email

• 
  Oleksandr Byelskyy (@caniok1111) reported 54 minutes ago

  @krakenfx Kraken can you please review my support ticket? I’ve been waiting for over 2 months now to get ahold of somebody 😭

• 
  pcash890 🇵🇹 (@officialpcash) reported 55 minutes ago

  @krakenfx Why is my coin still pending after 6 business working days? This is frustrating

• 
  Sh0resi (@Sh0resi) reported 57 minutes ago

  .@krakenfx will be the best short when they go public. When they blow up from stealing customer funds so will their stock

• 
  z (@0xzxch) reported 59 minutes ago

  @krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.

• 
  Ou-Go (@TheHighlightSho) reported 59 minutes ago

  Extremely disappointed by @krakenfx. New customer, spent a significant amount of money and they just blocked my withdrawal out of nowhere. Been blocked since Friday. Never happened to me on any other exchanges. Escalated a few times but no solutions offered. WTF. @krakensupport

• 
  Casper CSPR News (@CsprNews) reported 60 minutes ago

  Not long now until $CSPR trading goes live on @krakenfx and @krakenpro. This will be an important step forward for @Casper_Network, opening the door to one of the largest #exchanges customer base will be huge for #Casper holders old and new. There’s so much going on at Casper right now, it’s hard to not be excited about what lies ahead. 👻🐙

• 
  ZatzSports (@ZatzSports) reported 1 hour ago

  @krakensupport I want help and I don’t want to talk with ai. I have had my account for more than a year and never had any issues buying or selling then 2 weeks after my last transaction my bank account was -299.00 and said Kraken. After talking I my bank that was reversed but you canceled me