Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (50%)
• Transactions (25%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Stockholm	Mobile App	4 days ago
Province de Liège	Mobile App	17 days ago
Mannheim	Mobile App	17 days ago
Paris	Mobile App	17 days ago
L’Étrat	Login	17 days ago
Paris	Mobile App	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eric Henjum 💙🧢🅳🅶🅱 (@henjumeric43) reported 44 seconds ago

  @Adam_Ogilvie_ @SherzodKhanCity @krakenfx It's been attempted. Not saying its impossible but I would not put much effort into it. Plus, I've adapted the mindset of "fck any exchange who hasn't already listed" They've showed their cards and I wouldn't support them even if they listed. I'll stick with the OGs

• 
  leogarbarino (@leogarbarino1) reported 2 minutes ago

  @arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Maskripto (@fypdonk) reported 3 minutes ago

  @zar_rish @krakensupport @krakenfx Many people are affected; I’ve been looking for sources within the community, and it seems no one has managed to resolve this issue yet.

• 
  Anna (@BlondeTexan71) reported 4 minutes ago

  @krakenfx Do you have a customer service email

• 
  Sha256Cheddar ❤️ ᛤ 🐕 (@sha256cheddar) reported 6 minutes ago

  @krakensupport I can’t get real futures trading api key working for my bot. I’m in the u.s. Is it available?

• 
  緑のおっさん.ink base.eth (@Jeilmm) reported 12 minutes ago

  @layer3 @krakenlistings I support @krakenfx

• 
  J (@jkc0le) reported 12 minutes ago

  @TraceNovaRecov @krakensupport now I'm getting spammed like this because you won't respond to my DMs, so I have to take to public forums to get a response. You do see the issue here right?

• 
  Maskripto (@fypdonk) reported 13 minutes ago

  @krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?

• 
  Lubinga Daniels Kironde (@LKironde64186) reported 14 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup All africans let us support mexico when playing SouthAfrica.

• 
  Gurpreet (@Gurixkailey) reported 16 minutes ago

  @krakenfx i need help i transfer my funds coin base to kraken but sill dis not received yet

• 
  RaccoonsUnleashed (@RaccoonUnleash) reported 18 minutes ago

  @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

• 
  @Xzbit12 (@geofrei31) reported 18 minutes ago

  @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

• 
  KING 042 ⚪️🔴 (@KingKene042) reported 19 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?

• 
  nuria var (@AdrianoGenghi) reported 19 minutes ago

  @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  leogarbarino (@leogarbarino1) reported 21 minutes ago

  @krakenpro @follis_ Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Deplorable A (@Crimson_n_Cream) reported 25 minutes ago

  @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

• 
  CoinCollector (@boederzeng1) reported 29 minutes ago

  @krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.

• 
  stupidtrader (@lostinthechart) reported 29 minutes ago

  Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

• 
  SONEGO⚡️ (@juliano_sonego) reported 31 minutes ago

  @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

• 
  nuria var (@AdrianoGenghi) reported 32 minutes ago

  Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  Izulisen (@Izulise) reported 33 minutes ago

  @krakensupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently.

• 
  J (@jkc0le) reported 33 minutes ago

  @krakensupport @buyerofponzi @Tradermayne wanna help a dude out with your partner?

• 
  SONEGO⚡️ (@juliano_sonego) reported 35 minutes ago

  @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

• 
  Solana 🧭 Compass (@SolanaCompass) reported 39 minutes ago

  JUST IN: @krakenfx embedded on-chain Solana DEX trading in its main app — giving 10M+ users access to 2,500+ tokens with no separate wallet or seed phrase required. Trades route through Jupiter via an auto-created Privy wallet. Users never leave Kraken.

• 
  Hypercall (by Synapse) (@SynapseProtocol) reported 41 minutes ago

  @macdegods No options in that feature set? These have consistently been Robinhood's single largest trading revenue line item *since they launched* and every other brokerage that breaks them out. CB acquiring Deribit + other crypto native platforms adding support (see @Bullish + @krakenfx pushes) SPX options alone turn over a month's worth of *all perp volume globally* every single day Feels like they have to be part of any "everything app", no?

• 
  Nitin Danak (@Nitkama) reported 47 minutes ago

  @krakensupport now I am seating here and no one replying or providing any information and telling me sensitive information, they have no clue what they are doing, No agent on their Kraken Pro support chat, I tried for the whole day

• 
  GiSar (@sar_gian) reported 47 minutes ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  Ray (@primeray333) reported 53 minutes ago

  @Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .

• 
  Maskripto (@fypdonk) reported 54 minutes ago

  @mwturetzky @ChatGPTapp As Head of Litigation, how does @krakenfx justify using the HTX incident as a blanket excuse to freeze assets that have already been cleared through personal wallets? Forcing long-term users (8+ years) into a legal dead-end by demanding 'Specific Licences' is an impossible burden. We’ve provided clear proof of ownership. If assets are verified legitimate, why is a refund/reversal not offered? We deserve a fair resolution, not a compliance loop that treats innocent users as collateral damage. Ticket #21610793

• 
  Stephane Clousier (@joselpatriota) reported 56 minutes ago

  @Luck_x_Luck @krakensupport Have you fix issue?