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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (32%)
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Transactions (21%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Website | ||
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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₿itcoinization
(@bitcoinisation) reported
What is going on with @krakenfx ???? Why are you holding on my withdraws? I can't withdraw because of a hold on my deposit that I made last Saturday which cleared on my account on Monday. If you are having banking problems why did you allow the deposit to take place???
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Nigel Grimshaw-Jones
(@nigelgjones) reported
@krakenfx Hi Guys, I logged in this morning from NZ. Support keeps logging me out so come to Twitter. Normally use SB off ramp, its still there and I need SWIFT. Do I still use it or change to Frick? If I change is there anything I need to do apart from select Frick?
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metaneuron
(@metaneuron) reported
.@krakenfx is taking weeks to verify accounts, so people are unable to withdraw their funds. Maybe they are hiding a liquidity problem? is Kraken solvent? @krakensupport
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Tee Gee
(@TeeGee7807) reported
@krakensupport coinbase is down having connectivity issues with logins...I'm thinking of switching over to Kraken.
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Anthony 🧑🚀
(@0xNullRef) reported
@DOXXEDsol @krakenfx Yeah I’m in the US w/o VPN. I use it weekly never had a problem
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Richard “****” Whitman (🌎/21M)
(@GhostofWhitman) reported
@cz_binance You should support the lightning network and add lightning deposits and withdraws to your exchange (like @krakenfx did)
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mary ann cervania
(@sham_alisha) reported
@hereintheearth @krakensupport I feel It will be nice if render a little help, contact @Light_techz am sure he'll help
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Fred Garvin
(@BSquared_CI) reported
@krakenfx is the exchange down ? It will not load
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GM
(@GMGoz1x) reported
@krakensupport Regarding your current investigation on intermittent issues with market data connectivity within Kraken Pro. -- I had a similar issue but it has now been resolved. I presume it was due to Filecoin (FIL) Funding Maintenance
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Jesse Powell
(@jespow) reported
@solanobahn @krakensupport If it's there, the rail is still operational. Support could be discontinued in the near future but we'll have to see how things play out.
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Mairi Gretter
(@GretterMairi) reported
@dstjulian @RoseSidney2 @krakenfx This Uniswap exploit is a ma{jor issue that needs to. be addressed. Why isn't anyone talking about it? ,The link to the MEV Bot process is on my TL - I retweeted it:,
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Sergio De Prisco
(@sergiodeprisco) reported
Hi @krakensupport, how a customer verified as a financial institution can get a direct line to be able to work with your exchange? AA02 N84G RHJE ZJHA
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Nate (☞゚ヮ゚)☞ † ♥
(@nthnu) reported
@krakensupport On the website I can use Lightning Network to send/receive BTC. Will Lightning be coming to the apps?
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JulianLuck
(@LuckJulian) reported
Coinbase’s market depth was halved in March, while Binance’s was down 13%. The trading volume of USDC-USD pair hit a record high on March 11th, reaching $600M, of which @krakenfx dominated.
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knoxtrades | JuicyStake.io
(@knox_trades) reported
Comparing @coinbase Business support to @krakenfx Business support isn’t a comparison. Kraken support has been incredible to work with while setting up a business account. 🙏
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KangaRoo
(@KangaMage) reported
@krakenfx Please get Plaid working for Texans.
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Rob van de Geijn
(@robvdgeijn) reported
@krakenfx would like to inform you that the servers are very slow. - Problem loading data. Check back later. - No direct acces to assets and need to reload page multiple times to acces trading assets.
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Crypto Knight 💜
(@patricktown) reported
.@krakensupport is friggin' excellent. Opened a detailed ticket about an API issue & they responded right away with very useful info. Then they followed up days later to make sure the issue was resolved. Definitely instills confidence in @krakenfx during these rocky times.
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WendyCoin
(@CoinWendy) reported
@risa_staking @scottmelker How can we help support this? @krakenfx
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chandra
(@chashbereal) reported
@krakenfx 0x50a7bf5ab490883dcf1daf3bd83d76236edc7dd7 sorry to disturb but may I borrow $50 for hospital fees... your help is very helpful, thanks
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ERKLE
(@ERKLE20) reported
@krakenfx @coinfessions **** off. Your exchange is next on the chopping block.
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Cassidy Keyser
(@cassidykeyser) reported
@krakenfx just shut down ACH for US
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Marc
(@0x000000000marc) reported
Got absolutely rugged by @krakenfx by using their mobile app instead of website. Instead of their regular fee schedule they charge 1.5% through their mobile app to market buy with existing balance. (Not credit card buy). Really disappointing.
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sushi
(@sushigirlie2022) reported
Can someone help me how to deal with @krakenfx . I am not able to transfer my bitcoin out of the exchange for over 2 weeks now. Anyone else has these issues?
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Emir
(@YavuzAyral) reported
@UnderCoverDocMD @krakenfx @jespow I have had a lot of issues with Coinbase and I stopped using them. We currently have cash on/off ramps on Stellar at the MoneyGram locations. It shows up in your wallet in a couple of minutes. But they only accept cash. I’ll use this option until Kraken finds a new ACH partner.
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kidcrypdoe
(@kidcrypdoe) reported
@coinbase seems to be cleaning up their staking program, been getting a lot of emails lately. Probably to avoid issues with the SEC after the @krakenfx situation.
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pichocho peña
(@ppichocho) reported
@megamauro779 @TheDankEngine25 @krakenfx This is a major issue that needs to b{e addressed. Why is nobody talking about it? Check out my TL - I retweeted it};
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Bx
(@Bx_user) reported
@krakenfx Got in contact with your support because I had a transaction pending that went through a bank that collapsed over the weekend. Called a direct line, no run around automation system, got everything sorted out. You guys have earned my business for a long time to come. Thanks. 🙌
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rob
(@hereintheearth) reported
@krakensupport Yes, i already talked with support. You decided I cannot use your services because you allowed someone activate an account with my email, even that person never had access to my emailme. That's why REGULATIONS are required. Because this could be considered discrimination.
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HollywoodSnob
(@HollywoodSnob_) reported
@krakenfx Your site having big problems. Funding page not loading completely. Other pages show "internal error". Fix your stuff!