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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (32%)
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Transactions (21%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Website | ||
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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₿TFD&HODL
(@_TheDivergence_) reported
@krakenfx @jespow Tried using the Pro beta exchange but it’s just too blue. It really puts a strain on the eyes compared to the legacy platform. Any chance you all can dial down the blue?
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العنزي
(@alanazi14041404) reported
@krakensupport Thank you and I hope this will be done urgently There are millions of Arabic users waiting for Arabic language support so that they can use your trusted platform 👍🏻
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jaysee
(@jaysee260) reported
The overall @krakenfx/@krakenpro experience has significantly improved imo. Especially with the ability to directly transfer money from bank to account without relying on slow, archaic methods. I've been using it more than @coinbase 😬.
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Jack
(@0x_jack) reported
@krakenfx @HODLaser @Awawat_Trades hope you aint setting the industry standard on customer response time
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Global Citizen
(@Sovereignsanity) reported
@RyanSAdams @krakenfx I second that. I use Kraken from (my) day one. Never had an issue! Sometimes i had a question that got answered within minutes because customer support is always there.
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ĐaꝞꭵꞧuꞩ.₿ 🟠
(@DaV1rus_) reported
Oi, @krakenfx , your UI is a bit *** when it comes to #bitcoin address adding. It incentivizes address reuse by making it awkward to add new addresses every time. Address reuse is bad practice. Please fix.
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CDCC Group
(@CdccGroup) reported
The web interface worked...not the mobile, but @krakenfx support DID help resolve my issue.
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$cerkoryn
(@Cerkoryn) reported
@IOHK_Charles @coinbase you lost another customer here. Tons of other L1s included, but no mention of Cardano. I'll be using @krakenfx from now on.
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CDCC Group
(@CdccGroup) reported
@krakenfx so...just got locked out of $1,700 exchange. App requires address that it will not accept. No option to resolve. The support has been great, but the resolu tion is nothing. Is Kraken worth it? We shall see...wonder how much finding out will cost.
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cryptdeeznuts
(@cryptdeeznuts) reported
@RyanSAdams @krakenfx Kraken is alright and fulfilled the most important criteria so far - not losing customer funds. Still, especially now that you are partnering, please push them to FINALLY add support for Polygon and L2s. It's nothing short of ridiculous that they still haven't done so.
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العنزي
(@alanazi14041404) reported
@krakenfx @DavidLRipley @CNBC Does the application support the Arabic language at the present time? And when will we be supported by the Arabic language?
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Sarthak Joshi
(@Sarthak45430928) reported
@krakensupport You mean as a customer of kraken exchange I can allowed to do cryptocurrency short selling ya
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DustinDemps
(@playforward) reported
@krakensupport This still hasn’t be resolved. No replies on my support ticket for two months. I want my crypto that’s sitting in my deposit address.. there shouldn’t be any hesitations here.
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Robo Warrior 🤖
(@MantasAbra) reported
@MMCrypto @krakenfx never let me down since 2017
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CDCC Group
(@CdccGroup) reported
@krakensupport Thank you @krakenfx support. The web interface worked where the mobile app did not! Yay!
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Leoric
(@CryptoM10303674) reported
@degard @MMCrypto @krakenfx I've been with the exchange since 2015 never had any issue. Deposited and withdrawn large amounts with no issues. The same goes for family and friends. I'm sure once the verification is updated you will be fine.
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Oliver 🐂🌛
(@commagen01) reported
@MMCrypto @krakenfx first and @cz_binance second one, still using them; no problem for me
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Alex
(@Alex60275053) reported
@Hoocegotyoursix @krakenfx Take the proof to @Hector099_eth I'm pretty sure he can do something about this since he has been helping others with the same problem
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Permahues
(@Permahues) reported
@krakenfx My top priority is EU tax documents. I have to submit 2021 and 2022 taxes and without a summary of these a ledger is unmanageable. I will be closing my account and making no further trades until you fix this because the product is at present not fit for purpose.
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Kraken Exchange
(@krakenfx) reported
@MoarBeanz @jespow Thank you for being a customer Beanz. If you ever have any issues, don't be afraid to reach out to @krakensupport. 🙌
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samu
(@samu25723240) reported
@krakenfx do you have an issue with depoits today? I'm not the only one who's waiting for incoming funds. Please check your system.
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wito $-6
(@CryptoWito) reported
@DU09BTC Been a @krakenfx customer for years. They only had me scared once, which was during their big upgrade (2017?) that lasted several days. Even then, there was outbound communication. Otherwise they have been great for me. All withdrawals were honored, no excuses. Recommended.
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volkan wolish
(@volkanwolish) reported
@krakenfx then list it and shiw your support )))
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CDCC Group
(@CdccGroup) reported
@krakenfx just lost me around $100 because of a bad interface. Damn, I wish I could have easily transferred.y funds to an external wallet, which their interface made impossible. Support was great, but did not solve my problem. Could I recommend the Kraken exchange? So far, no.
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Hooce
(@Hoocegotyoursix) reported
Two years ago @krakenfx stole my eth and refused to give me access to it. I still haven't forgotten, and I'll occasionally remind people you can't trust them. Granted it was a small amount, but it's a matter of principle.
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yahyab2021
(@yahyab202111) reported
@krakenfx I need 10 ethereums, please give it to me, my friend, to change my life in Iran Please help if you can 0x14Fc3e3ba48267c7EB730a5793F4303e77C4D82f
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CDCC Group
(@CdccGroup) reported
To be fair... support contacted me and encouraged me to use their web interface. That worked. I hope they fix their mobile client soon, but thank you @krakenfx for the support.
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emoneymax
(@Emoneymaxcrypto) reported
@krakenfx We still have place to advertise you this Year !!! Check out EmoneyMax Marketing Service
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Dimitri-H 🇧🇪│ Crypto and Blockchain educator
(@Dimi_h) reported
@MMCrypto @krakenfx . It is also the only one I see posting "thank you" on people mentioning their trust with them. Goes to show how good their service is. All others are dead silent.
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Leif Nakamoto ∞/21M
(@LeifNakamoto) reported
@krakenfx do you have an issue with depoits today? I'm not the only one who's waiting for incoming funds. Please check your system.