Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	20 days ago
Bordeaux	Transfer	20 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chad_Genuine $DOG (@Chad_Genuine) reported 8 minutes ago

  solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx

• 
  Don’t Buy Coins (@BuyTheNetwork) reported 9 minutes ago

  @FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.

• 
  FalconTrace Bureau HQ ✪ (@FalconTraceHQ) reported 13 minutes ago

  @creesjs @krakensupport That’s serious. Since you’ve already verified the fraud report, keep your case number and all bank records. Don’t share login details or codes publicly. Follow back and DM me with the case reference if you want help organizing the evidence for escalation.

• 
  Cryptoslshy (@cryptoslshy) reported 13 minutes ago

  @krakensupport App is still buggy for me. Delayed and slow. Signed out and signed back in and its actually stuck signing me in. Web version also doesnt show full account - are you sure the maintenance is comolete?

• 
  levyrroni y portiñon (@misfanslosamo) reported 18 minutes ago

  A $900 transfer has been pending in my account for a week, and despite repeatedly contacting support under ticket, I’m being completely ignored. This is unacceptable customer service. Please escalate this immediately and explain what is happening with my money. @krakensupport

• 
  Roman Bridger (@RomanBridger1) reported 21 minutes ago

  @PardonMyTake @krakenfx Put me down for a state fair turkey leg

• 
  Alex McFarlane (@flipdazed) reported 25 minutes ago

  @krakenfx @itsgleninnit Two have **** hair.

• 
  Hira (@Hiraweb3) reported 25 minutes ago

  USDe from @ethena landing on @krakenfx with a 4.5% yield sounds simple. but the interesting part is what sits underneath. the yield isn’t fixed. it’s driven by perp funding, which means it can move significantly as market conditions change. we’ve already seen funding-heavy periods push USDe yields well above 15%. now Kraken is packaging that exposure into something regular users can access without dealing with delta-neutral strategies themselves. the bigger question: how many people clicking “earn 4.5%” actually understand what they’re holding?

• 
  Bob.DGB (@BMess181) reported 30 minutes ago

  @krakenfx Sell that garbage

• 
  Jp (@Jp_Otpyrc) reported 33 minutes ago

  @krakensupport Hello, ticket 22265762 always pending for several days. Always resctrictions, no news / informations from the support, no email received, and always the deposit not credited 😕😔… Thank you very much for your help…

• 
  Eugene Stepanyuk (@e77st) reported 34 minutes ago

  @LevendiPro @krakenfx Trading Volumes on Kraken are negligible Kraken not buy $KAS CEXs never buy useless #**** Listing on Kraken could only have happened if someone provided the liquidity—either the greedy KaspaOGs ****** or IR/KEF/BGIN gang, for whom this was crucial at the time for their NASDAQ IPO

• 
  Raj (@CryptoMemeRaj) reported 35 minutes ago

  @krakenfx this is how you actually handle scam calls, smart ****. now if only my own sanity could get a verification code lol

• 
  WhiteRock (@chemtrails85) reported 35 minutes ago

  @krakenfx I would cash in about 4 to solve some problems. I would convert 3 into other cryptos, then stake the rest. Something along those lines anyway...

• 
  lvnbbs_bnb 🐬TermMax (@lvn_crypto) reported 37 minutes ago

  @krakenfx the 5% volume spike looks pretty rigged though maybe it is just a glitch

• 
  GodAir (@dang_duytan) reported 38 minutes ago

  @RJShahinMahmud1 @krakenfx Interesting to see the exchange migration support.

• 
  Professor Satoshi.🕯️ (@satoshiheist) reported 39 minutes ago

  After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now. This only makes the case for Lighter stronger.

• 
  John Collins (@Yinielin) reported 40 minutes ago

  @krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.

• 
  Ink Daily (@InkDailyTK) reported 44 minutes ago

  🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.

• 
  YHWH is KING #KASPA (@StAnSaHa89) reported 44 minutes ago

  @krakenfx help my colombian people :( rebuild

• 
  LAO (@Shibain23980681) reported 45 minutes ago

  @krakenfx Sold immediatly this ****

• 
  Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported 47 minutes ago

  @krakensupport Still on I don't have access to open my exchanger pls rectify the issue

• 
  Andrei Jikh (@andreijikh) reported 49 minutes ago

  @krakenfx Do you guys still have a support team? Emailed about login issues (Ticket # 22119051) in July, no one got back to me.

• 
  Perpsy (@DevAfri) reported 50 minutes ago

  @shaundadevens I would think that @krakenfx will enhance its services better by extending Hyperliquid builder codes to its customer base rather than becoming a HIP-3 Deployer

• 
  Mide (@midedotsol) reported 51 minutes ago

  @atitty_ @krakenfx They should fix it frfr.

• 
  Danya (@danyapronin) reported 53 minutes ago

  Some thoughts on Nado and Ink No price calls from me. The market will handle that on TGE. What I like structurally: Nado has no token of its own. Points convert into INK, the token of the chain itself. For me that changes what you're actually valuing. You're not looking at one dex token, you're looking at a network asset with a real customer behind it. The backer is @krakenfx, one of the oldest US exchanges, around $1.7b raised, $20b valuation, IPO on the table. And yes, 'strong backer ≠ strong token' - is fair in general. But pre-IPO changes the math a bit. Reputation costs more in that window, especially in the US. Not a guarantee, but it is a real incentive 👌 What matters more to me is that Ink already has real flow, not roadmap talk. Kraken DeFi Earn went live in January and that USDC goes on-chain into Ink. It's money from exchange clients, not from the farming crowd. Different money. On the Polymarket odds > look at the volume on those markets. Tens, maybe a few hundred k. That is not the kind of liquidity you build an fdv take on. Not bullish, not bearish, just noise. That's my take on @nadoHQ I farm pts there and I trade there. IYKYK 🫡

• 
  Derek (@Mohamme96672533) reported 56 minutes ago

  @krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...

• 
  MilanX (@MilanX555) reported 57 minutes ago

  @krakenfx Selling that ****

• 
  Less Than 950,000 BTC to be mined. Ever. (@thestandard1945) reported 57 minutes ago

  @krakenfx when are you going to have an AI trading fund within customer accounts with a smart contract to automatically buy BTC with the profits ? @krakenpro @kraken

• 
  Lorenzo Valente (@LorenzoARK) reported 58 minutes ago

  Why @HyperliquidX Should Acquire Gemini: The Regulated HIP-3/4 Deployer in the US Hyperliquid is engaging with the CFTC/SEC to enable U.S.-regulated companies to offer perpetual futures that trade and settle on its public blockchain. I think Hyperliquid should take that ambition one step further: Acquire a regulated U.S. platform like Gemini and turn it into the de facto regulated HIP-3 and HIP-4 venue in the U.S. Gemini went public in September 2025 at a $3.3B valuation. Today, it trades at roughly $450M, down more than 85% from its IPO valuation. The core business is clearly struggling. Gemini is too small to compete effectively with the major U.S. exchanges for spot or derivatives flow. It has no meaningful liquidity moat and limited crypto-native distribution. The company has already started diversifying toward its credit card and prediction markets businesses. More telling is that Gemini is in outright shrinking mode. It has wound down its UK, EU, and Australia operations, cut headcount roughly 40% from peak to about 402 employees, and guided to lower compensation and technology spend for the year. Assets on platform fell from $18.2B to $8.4B year over year and spot volume dropped 66%. This is a company retreating to its core and cutting burn. But what looks like a challenged standalone business could be a strategic asset at a fire-sale price. For roughly $450M, Hyperliquid could acquire Gemini's entire U.S. regulatory stack, which I think could be worth ~$200M on its own: - NYDFS Trust Charter: custody + New York exchange authority (2015) - DCM: Gemini Titan, CFTC-regulated derivatives venue (Dec. 2025) - DCO: Gemini Olympus, CFTC clearing license (Apr. 2026) - FCM: in progress, completing the CFTC derivatives stack - MTLs: money-transmitter licenses across nearly all U.S. states - Broker-dealer: rails for regulated equities For context, @krakenfx's parent paid up to $550M for Bitnomial, effectively acquiring a regulatory and derivatives infrastructure asset with little operating business attached. Gemini's entire market cap is now below that. Yes, Hyperliquid would inherit a business currently losing roughly $30–40M per quarter operationally. But it would also acquire a meaningful operating footprint: - 580K monthly transacting users (Q2'26) - 1.72M lifetime transacting users - $8.4B of assets on platform - $3.8B quarterly spot volume - $3.1B institutional / -= $0.7B retail - $45.5M quarterly revenue, or ~$180M annualized - 106K active card users - ~$485M quarterly card spend and ~$220M of receivables - A regulated prediction-markets business with 27K+ traders and 225M+ contracts since launch At a $450M valuation, that's roughly $290 per funded customer. For comparison, @Robinhoodapp paid roughly $400 per funded customer for Bitstamp, despite acquiring about half the revenue and no comparable U.S. federal license stack. Kraken paid roughly $790 per funded user for NinjaTrader. And Gemini's users already hold an average of roughly $14.5K of assets on platform. In other words, you could argue that the regulatory stack alone goes a long way toward underwriting the purchase price, while the users, assets, revenue, card business, and prediction markets come on top. The most interesting part is that Hyperliquid could potentially finance the acquisition without touching a single burned HYPE token. The community reserve holds roughly 389M HYPE. Spending ~7.9M HYPE at $70 would represent approximately $550M — just 2.0% of the reserve, under 1% of max supply, and roughly 3% of HYPE's ~$18.5B circulating market cap — enough to acquire Gemini outright at a ~20% premium to its current market cap. Hyperliquid could then redirect a portion of protocol buybacks toward rebuilding the reserve. At the current fee run rate, the reserve could potentially be replenished within 12–18 months. The strategic logic is bigger than simply buying an exchange. Hyperliquid would be buying the regulatory bridge between HIP-3/4 and the U.S. market. Gemini could become one of Hyperliquid's HIP-3 and HIP-4 markets, the regulated U.S. deployer, handling KYC, custody, fiat rails, brokerage, clearing, and compliance while the L1 provides the underlying market infrastructure, liquidity, and onchain settlement. Mechanically, this transaction is far simpler than most public-company M&A. Gemini's dual-class structure gives Class B shares ten votes each, and the Winklevoss twins hold all of them, roughly 94.7% of total voting power. It is a Nasdaq-designated controlled company. There is no proxy fight, no activist interloper, no drawn-out process. Board approval and a majority of voting power both run through two people. The entire negotiation is whether Cameron and Tyler want to convert a controlling stake in a declining exchange into a meaningful HYPE position and the distinction of bringing Hyperliquid onshore. On structure, the buyer wouldn't be the protocol or the foundation directly. NYDFS probabl wants a US entity with named officers, not an offshore foundation. The path is a Delaware HoldCo, funded by the Hyper Foundation but legally distinct, that acquires Gemini and keeps the regulated subsidiaries intact. The L1 stays a separate permissionless layer that never touches a US customer. Polymarket already ran this playbook. Offshore, non-KYC, with a CFTC settlement on its record, it bought QCEX (a licensed DCM/DCO) for $112M in July 2025, ring-fenced it as a US entity, and relaunched onshore in December. Hyperliquid starts from a better position: no enforcement history, US users geofenced, and active dialogue with both agencies. Hyperliquid generates substantial cash flow and sits on an enormous treasury. It should be much more aggressive about deploying both strategically. let's stop the buy back and burns and play offense.

• 
  Salty Sherry (@SaltySheriKoko) reported 59 minutes ago

  @moropeza1930 @krakenfx Kraken was holding my btc for 90 days. I tried to get help and was scammed.