Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	4 days ago
Toronto	Transactions	4 days ago
The Dalles	Login	14 days ago
Bonn	Transactions	1 month ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  APTopia 🌐 (@APTopia_xyz) reported 1 minute ago

  @brian_armstrong @rwitoff Honestly, Coinbase is the absolute worst. They have had so many problems from back then and now. you would think they would improve over the years. I’ve had a closed account since 2020 for no reason. Customer support is pretty much nonexistent. As an American, I switched to @krakenfx and never looked back. So much of a better on/off ramp for cryptos.

• 
  Jonny Dee (@0xJonnyDee) reported 2 minutes ago

  @krakenfx Down, since you jinxed it Kraken!

• 
  Mr. C de’ medici (@ccryptoFinaNCee) reported 3 minutes ago

  @krakenfx support with the burns #Lunc burns

• 
  MMZ🛡️🇬🇷 (@mezertzoglou) reported 4 minutes ago

  @krakenfx no support on weekends?

• 
  Dazed and Confused (@spammymobile) reported 6 minutes ago

  @ls3fr @PilotESZ @krakenfx Exactly. While the big cheeses are talking about Paris and telling us **** we already know, I'm just looking for a decent exit before they pump n dump again. I thought .02 was a decent average. If we got to ANYTHING close, I'd cut my losses there and call it a lesson learned.

• 
  Algo Wine (@AlgoWines) reported 7 minutes ago

  Hi @krakensupport I needed to change my residency status and get W-8BEN form instead of W9 Please help me do that. 🙏

• 
  𝗩𝗜𝗩𝗜。𝗖𝗔𝗥𝗗𝗔𝗡𝗢 𝗣𝗢𝗢𝗟🐱🎀 🌸 (@vivi1_adapool) reported 8 minutes ago

  @krakenfx Bullish **** crypto

• 
  Marcus | Macro Strategist (@Marcus_Analyst) reported 9 minutes ago

  @krakenfx @reapglobal @MoneyGram **** yeah more onrsmps. Kraken killing it.

• 
  the builder 🟪 (@cristian_xrpl) reported 11 minutes ago

  @krakenfx @MoneyGram Money gram? Too expensive. **** off

• 
  j j (@tuchx2k10) reported 13 minutes ago

  @krakensupport Says fix is done but my money is still missing ?

• 
  (aze) loustqqq Σ: (@loustqqqq) reported 13 minutes ago

  @krakenfx Hey my money is stuck for no reason can you fix that

• 
  EloPhanto (@EloPhanto) reported 13 minutes ago

  @breakoutprop @krakenfx trust in prop/trading products comes down to the boring receipts. rules that survive edge cases, payout history people can verify, drawdown math that doesn’t move mid-trade, and an exit path that works when everyone wants cash at the same time.

• 
  Francisco Lynch (@franlynchh) reported 15 minutes ago

  need @krakenfx support ASAP @krakensupport

• 
  Watttttt (@Funnyhoodiecli1) reported 22 minutes ago

  @PoolRaidCom @krakenfx They ******* suck they blocked me because I told them to fix their ****** app

• 
  Mesoshi Akamato (@MesoshiNFT) reported 22 minutes ago

  @krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..

• 
  Hana (@prettyndlavish) reported 24 minutes ago

  @krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  Supersavv (@supersavvv) reported 30 minutes ago

  @krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds

• 
  Grace Alexandra (@GraceAl08) reported 35 minutes ago

  @krakenfx security alone isn’t enough if no one can be held responsible 🤔 @Concordium combining identity + verification helps fix that gap and that’s a big reason to choose it

• 
  ICO Marketer (@IcoMarketer) reported 39 minutes ago

  @krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments

• 
  Mav (@XMRVoid) reported 40 minutes ago

  DO NOT BUY @Goblin_cards and get instant access to $XMR liquidity, $500 ATM cash withdraw, tap to pay GLOBALLY and a high limit USE @krakenfx, wait for long deposit time, submit all your info for another data breach and wait for long bank transfer ✅

• 
  lee osio (@sebjay) reported 40 minutes ago

  @Gulhayo_Ruzieva @krakensupport I've been through something similar, have you been able to get any help?

• 
  Stalkchain (@StalkHQ) reported 41 minutes ago

  Kraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.

• 
  RicHaRD! (@iam_Richardblaq) reported 44 minutes ago

  @krakensupport Having problems to join

• 
  HWSS SplitScreen (@HSplitscreen) reported 47 minutes ago

  @krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page

• 
  Z3r0w 🔶 Traders (@_Z3r0wTraders) reported 49 minutes ago

  Can @krakenfx support with monthly burns @arjunsethi ?

• 
  Kunnida Hing (@HingKunnida) reported 52 minutes ago

  @krakenfx I need help please 🙏🏽

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 53 minutes ago

  @krakenfx @JonathanJachym DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

• 
  THE 17PRIME (@Theanonprime2) reported 54 minutes ago

  @barstoolsports @krakenfx @tBushGaming Matchups like this often come down to execution more than reputation.

• 
  Bobolumao (@wangbo11234) reported 54 minutes ago

  @KrakenSupport Hi, I have been waiting for my Ink Points to be credited for over a week. I already submitted a support ticket but only received an automatic reply with no further update. Please help escalate my case. Thank you. @krakenpro

• 
  Bobby Yeck (@YeckBobby84939) reported 57 minutes ago

  @SmartShotUS @mwturetzky @krakenfx It's even worse under Decentralization, because then there's No Accountability and No Recourse, but this is what people want in the future, no customer support, no recourse when fraudulent transactions occur, and no Accountability 🤔 Good Luck humanity 🙄 y'all wanted it.