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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 54% Login (54%)
  • 15% Transactions (15%)
  • 15% Mobile App (15%)
  • 8% Website (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Trenton Mobile App 1 day ago
Paris Transfer 18 days ago
Toronto Transactions 18 days ago
The Dalles Login 29 days ago
Bonn Transactions 2 months ago
Zwischenahnerfeld Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • incmarines
    Starborne ✨🛸 (@incmarines) reported

    @AscendedMAGA @krakensupport They did reach out via email with a nice update and referenced doing a manual transaction back as requested. They didn’t get a definitive timeline on that, but this is progress. Thank you for your support. 🙏

  • CryptoRonins
    Crypto Ronins ⚡ (@CryptoRonins) reported

    @krakenfx and @CoinbaseMarkets Instead of listing useless meme coins, list something like $GITLAWB. The decentralised repository is a real working thing.

  • ridplanning
    Rid (@ridplanning) reported

    Day 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

  • tesleum
    Tesleum (@tesleum) reported

    @krakensupport Support ASAP refers to human support

  • LD_PD111
    LD11 (@LD_PD111) reported

    @krakenfx Kraken customer service is next level

  • martchelo_eth
    Martchelo (@martchelo_eth) reported

    @ChainLinkGod @xStocksFi @krakenfx Tokens are backed 1:1, just checked their site. Very interesting

  • dahud_mj
    DahMJ🧞‍♀️ (@dahud_mj) reported

    Literally all customer support service from other exchanges i’ve used are never like this. @krakensupport i’m fed up at this point You do not want to resolve my case.

  • Paul_S_Cotton
    Paul S Cotton - backup (@Paul_S_Cotton) reported

    @krakenfx I tried to login but password fatigue set in.

  • tesleum
    Tesleum (@tesleum) reported

    @rocco_russo11 @krakensupport Disaster support

  • OikosBack
    Oiko (@OikosBack) reported

    @krakenfx @coinbureau you should see what the NSA can play with, they have AI that can control your whole body, wild ****...

  • TinayeChigidi
    tinz (@TinayeChigidi) reported

    @SpursOfficial @krakenfx Today we go down

  • jfd118
    Jan Dutton (@jfd118) reported

    @krakensupport What is a reasonable amount of time to wait for a support inquiry response? i.e., please check your queue.

  • willyyuuum
    Will (@willyyuuum) reported

    @SpursOfficial @krakenfx PLEASE. DONT. LET. US. DOWN. AGAIN

  • tesleum
    Tesleum (@tesleum) reported

    @krakensupport Disappointed support

  • doskman56
    Ezike Ebube (@doskman56) reported

    @AltsDaddycom @krakenfx From marketplace to yield, everything already working. $PROPS @PropbaseApp is not theory, it’s live

  • cryptslic35
    DTN_Timbo 😂Ⓜ️🌊 (@cryptslic35) reported

    @krakenfx @web3manager_eth **** was lame check mine

  • Lumiphoton89
    LP89 (@Lumiphoton89) reported

    @krakenfx Not a good first impression of Kraken. When I tried to trade SOL for GBP, I get this: "Order submission failed Your trading is currently suspended. Please enable Sign-in 2FA and contact support quoting reference TradeTL1" I already have sign-in, funding, and trading 2FA set up.

  • snowytiaa
    ♡ Rosie ♡ (@snowytiaa) reported

    @MagikDonGonz @SpursOfficial @krakenfx last match he was pretty decent for the first half, just the second he came out of the dressing room again he turned into prime garnacho (absolute ****)

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenfx I need support please

  • grod_gg
    Grod (@grod_gg) reported

    @vstarbanks @krakenfx Damn, tried customer service?

  • AIRA_Robonomics
    Airalab 🛠 Robonomics (@AIRA_Robonomics) reported

    @krakenfx: XRT is winding down its Kusama parachain within ~1 month.

  • vikk000
    Vik (@vikk000) reported

    @PhinTotten I once opened my @Gemini app outside their jurisdiction while traveling, and they instantly banned my account and it took them 6 months to reinstate it. Been a happy @krakenfx customer since then.

  • Web3Resolve
    ChainResolve (@Web3Resolve) reported

    @ggggx37lda @krakensupport check your existing support ticket. I’m only discussing the issue you raised and I won’t ask for your password, 2FA code, or recovery phrase. If you have a ticket number, send it over and we can make sure we’re talking about the same case.

  • gigapepesats
    FomoGuy (@gigapepesats) reported

    @proofofcar @krakenfx @lobothewolfpup At this point it might become even better just thing about it, LOBO gets delisted on a bear market, its **** for those who are still here me included, then bull market comes back, they list it again during momentum and LOBO explodes

  • DOGGOTOTHEMOOOO
    $DOG Danny (@DOGGOTOTHEMOOOO) reported

    LETS GO solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u LETS KILL THIS SHT!! @krakenfx the Army will not let you guys down. 🫡

  • iamaodaniel
    AO Daniel (@iamaodaniel) reported

    @krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakensupport i need support please

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenfx @JonathanJachym DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenfx @phugazinomics @coinfessions The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.

  • AogDzah
    HunDoe (@AogDzah) reported

    @krakenfx @ShibInfo 🚮 except for ₿ only thing really keeping my portfolio afloat. If it wasn’t for it I would have been said the hell with crypto. Mostly all my shitcoins is down -90% or more, smdh. I ain’t ever dumpster diving again I’m sticking with ₿