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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Mobile App (58%)
  • 17% Transactions (17%)
  • 17% Login (17%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 11 days ago
Stockholm Mobile App 20 days ago
Province de Liège Mobile App 1 month ago
Mannheim Mobile App 1 month ago
Paris Mobile App 1 month ago
L’Étrat Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • SammyKibisu
    7EHVEN (@SammyKibisu) reported

    @albert_blur @FabrizioRomano @krakenfx Its hard to believe this **** is all scripted but it is

  • brendafactor2
    Brenda Factor (@brendafactor2) reported

    @LeFou525 @FabrizioRomano @krakenfx Argentina are the standing Champions. Stop whining for ****’s sake. Why can’t you just enjoy the show?

  • xenumonero
    xenu (@xenumonero) reported

    @Kozik571 @krakensupport No, they are slow-playing a delisting.

  • Utdridwan
    RIDWAN ★ 🇵🇹 (@Utdridwan) reported

    @FabrizioDaily @krakenfx Down to blockbuster

  • jufacai8
    暴富小王子 (@jufacai8) reported

    When are you going to deal with my problem? Please don‘t use this exchange. With the frozen assets, no one can handle it. @krakenfx_ZH @krakenfx @krakenfx

  • XRPDRAGON
    🌊BohemiaN💧 (@XRPDRAGON) reported

    @DefendDark @Ripple @krakenfx Is it correct that the XRP price becomes a **** if ripple obtain a license?

  • AlexDcrypto
    Alex Dirman 🌜 (@AlexDcrypto) reported

    @rob7209593 @krakenfx @Mastercard Sometimes it happens to me as well. Unfortunately, I’ll be leaving because of the poor service they provide.

  • gmissy17
    Uniqjewelrydesigns (@gmissy17) reported

    @hueprints @krakensupport No no funds for help

  • TannerW47087
    TanManCan (@TannerW47087) reported

    @krakensupport Can anyone give me an actual ETA as to when we might finally be given access back to our Beldex(BDX) tokens? The only update given has been "We are continuing to investigate this issue." which really isn't an update at all... It's been a total of 22 days now...

  • jbfly46
    Lucifer Lucifero (@jbfly46) reported

    @krakensupport I’m unable to unstake my ETH in bonded restaking using any of the methods provided by Kraken’s AI assistant, nor with any of the methods found on Kraken’s website.

  • kachi_pbm
    JustMrPaper (@kachi_pbm) reported

    You can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS IN THE TECH SPACE ANYMORE WHEN WE GET THE SKILL IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !

  • Ricky9Forbes
    Ricky Forbes (@Ricky9Forbes) reported

    @duffJwan @FabrizioRomano @krakenfx Good point. They love wrecking **** in Paris. I detest the place. Was there a few years ago and hated every second of the place.

  • Imperium1crypto
    IMPERIUM CRYPTO✨ (@Imperium1crypto) reported

    @FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.

  • ebooyens
    Eugene Booyens (@ebooyens) reported

    @MikeDawnes This seems super dodgy - if you work for Kraken then you should be able to access my DM sent to @krakensupport and the tickets already raised

  • Tolulope280624
    Tolulope (@Tolulope280624) reported

    @FabrizioRomano @krakenfx Cape Verde has broken Argentina already, so Egypt has little or nothing to do much anymore

  • DonBaruda
    DonBaruda (@DonBaruda) reported

    @ReikaRainey @okx @krakenfx No one is going to be hands over fist for $PI CALM DOWN there will be billions in circulation and in excess

  • aggielazzy50224
    rainneemflowers (@aggielazzy50224) reported

    @HyperliquidX, bro, ty for solving decentralized trading, I have one issue, I thought it won't be an issue but one, why th are your charts too shallow, btc charts starts from 1st august 2020, the rest are worse, where is @krakenfx getting charts from?

  • NonFunHuman
    abramelin (@NonFunHuman) reported

    @krakenfx FIX YOUR WITHDRAWAL ISSUE ON SOLANA

  • KayZero83
    🇵🇸K Zero (@KayZero83) reported

    @MBinNawaf @FabrizioRomano @krakenfx France is top favorite what do you mean? I don't have high expectation for argentina, i know defending world cup is almost impossible. Only brazil that historically able to do it, if you ignore italy because earliest tournaments were like mini world cup.

  • YAGWG
    Richard Watt (@YAGWG) reported

    @krakenfx I'd like to open a wallet with Kraken, but I've got a question or two that I've submitted via the privacy policy page's contact form (sorry, but I couldn't see any other email address on the site).

  • DumaineFre20322
    Frederic Dumaine (@DumaineFre20322) reported

    @krakensupport 📷📷Exchange — short report/request Subject: Stolen funds — urgent freeze request (police case # 2026-59967) Message: Hello — I’m reporting theft of XRP/XLM; funds traced to the following cold‑wallet address: [HdhVpqcczmbGxowMuHf9ASb3EjNBdoFUzgjc8fe49WGV]. Report by [Zeroshadow] (case #2302) attached. I am contacting publicly via X: @DumaineFre20322. Please urgently: 1) monitor/flag these addresses and any inbound/outbound flows; 2) freeze or block withdrawals from accounts linked to these addresses if possible; 3) advise next steps and where I can submit the full report/evidence. Thank you.

  • BittBurger
    BittBurger (@BittBurger) reported

    Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

  • FUNCURVEMEDIA
    FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported

    @krakenfx @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto

  • LuckyNh9879
    🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported

    @FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!

  • caniok1111
    Oleksandr Byelskyy (@caniok1111) reported

    @krakenfx Kraken can you please review my support ticket? I’ve been waiting for over 2 months now to get ahold of somebody 😭

  • PepecoinLFG
    PepecoinLFG (@PepecoinLFG) reported

    yeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.

  • Elnesse1
    Elnesse (@Elnesse1) reported

    @heis_zaaye @FabrizioRomano @krakenfx Get ******** out of here

  • Ghost_OMM
    Jefe (@Ghost_OMM) reported

    @krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?

  • mathiasonea
    Mathias Onea (@mathiasonea) reported

    @FabrizioRomano @krakenfx In my opinion, France 🇫🇷 have shown the most consistent performances (so far…) It might come down to yet another showdown in the final with messi and mbappe. If ronaldo doesn‘t kick out France before.

  • tywlowk9785
    Tywlowk (@tywlowk9785) reported

    @edras6843 @krakensupport Same issue I’m going through these guys holding my damn funds saying this manual review bull **** and it’s been one ******* week, they need to sort this **** out