Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (67%)
- Transactions (17%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Transactions | 1 day ago |
 Paris
|
Mobile App | 21 days ago |
|
Bordeaux
|
Transfer | 21 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Ion (@Ionidus) reported@krakenfx Jesus christ guys. It's been years and you still cannot produce descriptive error/exception messages? Withdrawing has become a ******* ordeal with you. Withdrawals with a total below the available balance keeps failing, and you can't even output anything explaining it.
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Matt Turetzky (@mwturetzky) reported"Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi
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6 of 9 (@ou812iou4sure) reported@krakenfx Going down in 5…4…3…2…1…
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CryptoKing 👑 (@UKCryptoKing247) reported@SpursOfficial @krakenfx TEMU TEAM Spurs. You'll be 2 NIL down by half time with this clown team.
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Dr. Sjaak Trekhaak (@s_pullinghook) reported@krakenfx Sell that garbage for BTC ofcourse
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TOR (@TOR_WEB3) reported@krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.
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Exx Five (@exxfive) reported@krakenfx Sell it and pay USD debt down
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Arsenal Inside (@Arsenal__Inside) reported@SpursOfficial @krakenfx What a pile of **** ahah half a billion to look like that!
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cryptokrrish (@cryptokrrish88) reported@atitty_ @krakenfx please fix issue and reply please
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AVLDhee.aim (@AVLDhee029) reported@atitty_ Fix it @krakenfx
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Lemon (@lemondotfun) reported@krakenfx keeping robinhood chain access inside the kraken app cuts out a bunch of wallet hopping
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cexscan (@cexscan) reported@BSCNews @krakenfx @Gemini half a billion off trading and diversification while the rest of the shop bleeds out is wild. turns out building an actual financial institution instead of just waiting for the next retail god candle pays the bills. good problem to have when the sidelines are this quiet
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Kasserrr (@223_be) reported@krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲
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(Ø,G) (@babyelon_eth) reported@krakenfx that's impossible dream, you or anyone won't give it an we can't get it
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luke (@thfclas) reported@SpursOfficial @krakenfx god it’s awful
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marty (@Sellingvol) reportedInsane UI/UX… @krakenfx hire me to fix your **** man
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Skyfall (@skyfall1425) reported@krakenfx To cry 😢 of emotion… many problems to solve around…
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BTCBOBK (@KMANGTR) reported@krakenfx Sell that dog ****
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Stoneundead (@Stoneundead228) reported@KrakenSupport @krakenfx My verification is stuck, and my funds are currently held. Regular support is not responding to my tickets. Please help me escalate this issue and look into my case. Ticket ID: 21620757 Public Account ID: AA16 N84G QSP6 KTOY
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WhiteRock (@chemtrails85) reported@krakenfx I would cash in about 4 to take care of some problems. Then I would convert at least 3 into other cryptos. Then I would stake what I have left. Sometimes along those lines anyway
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BitBro (@BitBro_UK) reported@krakenfx Sell that ****
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Heafro (@Heafro_) reported@krakenfx Sell it get ******** out of crypto forever
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 2nd UPDATE - KRAKEN Account locked and can’t transact since 17th August. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.
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Ongo Gablogian (@Ongo449274927) reported@krakensupport The full issue is clearly spelled out in the top post
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La1o (@1lalo312) reported@krakenfx Converting that **** to SOL
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Professor Satoshi.🕯️ (@satoshiheist) reportedAfter helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.
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RMacs (@PhillyHotspur) reported@biggsdean @SpursOfficial @krakenfx Nice call Dean. How that first half work out ?? Terrible
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xstelix (@xstelixxx) reportedThe GPS liquidity flush came worse than expected,they say the move was harder and faster than a simple pullback, consistent with thin order books and a liquidity event (especially on Binance) The same liquidity and spread problems I note on @krakenfx I should mention that the on-size execution is slippery atm. Why do ordinary traders like me notice coordinated, massive-volume sell-offs while CEXs do nothing?
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Uncle Link (@UncleLinx) reported@grebby @krakenfx @privy_io same week, different brands, feels less like coincidence and more like one vendor's customer list got passed around. anyone check if kraken and privy share a support/email tool with trezor?
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iammm 💨 (@iam_metamike) reportedSpent 3–4 hours yesterday trying to move my own money from @Revolut to my own @krakenfx account. Not to some random person. Not to a potential scammer. My FCA regulated Kraken account that I have a detailed multi year TX history with. Instead I got the full nanny state experience with my payment stopped, endless questions about what I was doing with my own funds, requests for screenshots, biometric checks, then a security call with an outsourced agent whos English was extremely difficult to understand with a crappy network and seemed to be reading from a script. At some point I was asked to explain how my BTC investment functions? You what 😕 I’m all for fraud prevention. But there’s a point where “protecting a customer” turns into treating a grown adult like they need permission to use their own money. Revolut already had my TX history. The transaction was legitimate. It still wasted hours of my day. Smart verification checks should not take this long it’s not 1997. This is exactly the sort of rubbish neobanks were supposed to kill off, not recreate in 2026. If fintech is going to mean anything, it should mean faster, smarter risk controls and more control over your own money. Permissionless crypto Neo banks like @ether_fi need to take note if they’re truly building a product that works for customers like me. 3 - 4 hours to move funds between two FCA regulated accounts I control with significant history between them is madness in 2026.