Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 14 days ago |
 Stockholm
|
Mobile App | 22 days ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Dan (@Daniely79) reported@FabrizioRomano @krakenfx If it’s down to FIFA Argentina
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Meysam Moradpour (@MeysamM22892) reported@krakenfx Please help me 😭
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bob (@bob200617) reported@Those101Things @FabrizioRomano @krakenfx i think france look the best, spain have been poor but they havent lost in like 25+ games i think and only 1 goal conceded all tourney, argentina have been messi or nothing and england haven been okay but it just feels like its there tournament idk its just working for them.
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BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
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Chevy (@EvelynGMusic) reported@krakensupport Dude ive been unable to access y'all's app for DAYS the second I put a few hundred dollars and traded crypto. What the hell is going on
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ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported@HursTanner @krakenfx @krakenpro Really? 👀 Man this World Cup has broken my heart lol
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Lucifer Lucifero (@jbfly46) reported@krakensupport I’m unable to unstake my ETH in bonded restaking using any of the methods provided by Kraken’s AI assistant, nor with any of the methods found on Kraken’s website.
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暴富小王子 (@jufacai8) reportedWhen are you going to deal with my problem? Please don‘t use this exchange. With the frozen assets, no one can handle it. @krakenfx_ZH @krakenfx @krakenfx
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Isha ∆ (@IshaVerma04) reported@UncleMasila @FabrizioRomano @krakenfx now go and pray to FIFA for support to win against france / england / spain
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king kenny Lion (Àgú) 🗯🌎🤴🏼 (@kennybarrr) reported@FabrizioRomano @krakenfx They won't allow France to get to the final, France is their only threat, just the way they didn't want Columbia playing Argentina, Norway will beat England, they also don't want a top 10 playing against Argentina, football is scripted. **** you FIFA!!!
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Emmanuel Ikewun (@EmmanuelIk53704) reported@FabrizioRomano @krakenfx This a fix would cup
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dennistang (@francistang7) reported@krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！
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ᴊᴀᴅᴄʀʏᴘᴛ (@Jadcrypt02) reported@FabrizioRomano @krakenfx An absolute dream bracket. There is zero room for error now. Drop your ultimate hot takes below—who is getting completely humiliated in this round?
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pcash890 🇵🇹 (@officialpcash) reported@krakenfx Since on Friday, I was told my complaint has been forwarded to the relevant team, This is 3 business working days later, I still haven’t receive any positive response or feedback. My coin is just hanging without any information concerning why and when it will be release.
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JustMrPaper (@kachi_pbm) reportedYou can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS IN THE TECH SPACE ANYMORE WHEN WE GET THE SKILL IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !
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GRVBBS (@grvbbs) reported@krakenfx support has been the worst experience. Canceling kraken +.
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Robert Wicks (@Metopia98) reported@krakensupport I wish a support team could get hold of me.... why does it it take 5 days????
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Myk (@mauleani) reported@PardonMyTake @krakenfx The Wynn is such an awful pick
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Andreas (@andreas_europe) reported@krakenfx Let's see if the new app is useable. The actual Android app is slow as f..., quite often freezing and not reacting ..worst Crypto App from all the apps I use.
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Jacob Jensen 🇺🇸 (@jakesevara) reportedPlease help! 🙏🏼 I sent all my #hbar from my @Tangem wallet over to my @krakenfx account & missed putting in a memo & now it’s disappeared😫 I contacted Kraken 1 min after it happened & completed a ticket including all of the needed info 8 hrs ago… still nothing @hedera
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Ronald Forensics (@Robobby1) reported@sibrie @krakenfx What’s the problem you’re dealing with? Do you need any help?
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JRH (@nejca01) reportedThank you @krakensupport for your professionalism and support. My BBTC recovery was successfully resolved and my funds were safely returned. This experience confirmed why Kraken has such a strong reputation for customer support. I truly appreciate your help. 🙏
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James 🇻🇦 (@JamesClips22) reportedAnyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support too
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bangizarzar1 (@bangizarzar1) reported@krakensupport It really show now that you don’t care about customers issues or you care for is the World Cup please give me money and stop playing my head since may
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WOO X (@_WOO_X) reportedWOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.
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Pete! (@heyimpete123) reported@SapoNFTz @kingfud @krakenfx Another down bad Solana ***
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, can you please do something about the website and app versions for the charting and other features within it. As the drawings do not transfer/keep in place if used on different/same devices. Having the ability to quickly add sl/to. Plus many others...
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pcash890 🇵🇹 (@officialpcash) reported@krakenfx Why is my coin still pending after 6 business working days? This is frustrating
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Tompsom (@Tompsom0) reported@FabrizioRomano @krakenfx Argentina's the only team here with a real chance at lifting this. Switzerland will give them problems but Messi doesn't lose in knockouts when it matters. Final: Argentina vs Spain. Book it.
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Edras (@edras6843) reported@Nsp1rd @krakensupport Why ******** would we do that the same ******* response time and time again. Kraken is the biggest ******* **** snot crypto app there is. They funded the World Cup and can’t even send the funds we need. Dogshit **** them and **** you