Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	8 days ago
Stockholm	Mobile App	17 days ago
Province de Liège	Mobile App	30 days ago
Mannheim	Mobile App	30 days ago
Paris	Mobile App	30 days ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LVRD VADR (@LVRDVADR) reported 1 minute ago

  you ******* morons make customer service impossible …. 1.5 million liquid to buy btc with and you have me talking to a ******* AI @coinbase dumb ***** moving the shmoney to @krakenfx

• 
  Ray (@primeray333) reported 2 minutes ago

  @Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .

• 
  TanManCan (@TannerW47087) reported 3 minutes ago

  @BeldexCoin When can I expect to finally have access to my coins on @krakensupport ???? It's been 22 days of hearing "soon"... 22 days is not soon... 22 days is getting to the point of flat out ridiculous...

• 
  Taylor1402 (@Taylor14028613) reported 4 minutes ago

  @krakensupport Yeah I need that ******* help right now cause I don’t care what you guys have to do to send out my money I already had to wait before I could withdraw my first purchase and this can’t happen on my second purchase again

• 
  Ray (@primeray333) reported 8 minutes ago

  @krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.

• 
  Artem Titov (@TitovArtem) reported 8 minutes ago

  @krakensupport it has been over an hour and both of my withdrawals are still on hold, while support has not responded. Why are my funds being held and when will these withdrawals be processed? This is XMN on Sui and USDC on Algorand.

• 
  Johnson Kamau kariuki (@MauBwoy) reported 10 minutes ago

  @FabrizioRomano @krakenfx Robbery and zero football because nowadays football is a big scum and a betting company site of today💯

• 
  leogarbarino (@leogarbarino1) reported 12 minutes ago

  @krakenpro @follis_ Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Ray (@primeray333) reported 13 minutes ago

  @krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .

• 
  FTF 📜 (@XSpark10) reported 15 minutes ago

  @Calcifurious @brian_armstrong @krakenfx just straight up steals the customers money and their customer support straight up ai slop, kraken ai Kai. Remember when Krak bought Cryptowatch? Cryptowatch was awesome and then became laggy and buggy. I dumped kraken for binance and am much happier.

• 
  Sha256Cheddar ❤️ ᛤ 🐕 (@sha256cheddar) reported 15 minutes ago

  @krakensupport I can’t get real futures trading api key working for my bot. I’m in the u.s. Is it available?

• 
  IAMVEGASCHICK (@GOVhackersNmyPH) reported 16 minutes ago

  @krakensupport I am DESPERATE!! NOV 2023 LAST TIME I WAS ABLE TO ACCESS MY ACCOUNT I HAVE GONE BK AND FORTH WITH EMAILS WITH U GUYS THEN NEVER HEARD FROM U AGAIN HACKERS ALSO TOOK OVER MY EMAILS ! THEY STOLE MY CRYPTO! I ONLY PURCHASED I NEVER SOLD ANYTHING AND I BOUGHT XRP CHEAP

• 
  Ricky Forbes (@Ricky9Forbes) reported 18 minutes ago

  @duffJwan @FabrizioRomano @krakenfx Good point. They love wrecking **** in Paris. I detest the place. Was there a few years ago and hated every second of the place.

• 
  levoleverage (@levoleverage) reported 23 minutes ago

  @krakenfx it's time for HYPE main net support

• 
  Saanjana Nikita (@Saanjana_Nikita) reported 25 minutes ago

  World Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.

• 
  GiSar (@sar_gian) reported 26 minutes ago

  @iamlizmarino @krakensupport Same 4 me. Holding for a week. Support never wrote back. They are bs

• 
  kuba (@kubathefirst) reported 31 minutes ago

  Day two of @krakensupport restricting my account and no help whatsoever. Messaged them via mail, app and on x. X only support that responded (friendly) but not helpful. “Rest assured, where onto it, etc” but looking at the interactions from the replies with kraken support it seems I’m not the only one. Many interactions where people are waiting for months without help. Can anyone help me here? #help #kraken

• 
  Ričards (@ricards__k) reported 34 minutes ago

  @krakensupport How long do I have to wait for an answer from your support team? It has been over 24 hours already, it’s unacceptable.

• 
  LionessX ₿🦁👠 (@LionessOnX) reported 36 minutes ago

  @krakensupport I just did, thanks so much... it's been happening for days and not the first time and I tried to look for help inside the app/website... thank you!

• 
  Edras (@edras6843) reported 39 minutes ago

  @Nsp1rd @krakensupport Why ******** would we do that the same ******* response time and time again. Kraken is the biggest ******* **** snot crypto app there is. They funded the World Cup and can’t even send the funds we need. Dogshit **** them and **** you

• 
  Soblin (@Soblin07) reported 40 minutes ago

  @star_okx Europeans who use #Binance, Please withdraw your funds from Binance and deposit them on other exchanges such as @krakenfx $DOG Army support the one that values transparency, compliance, and fair treatment of all projects and communities!!!

• 
  Edras (@edras6843) reported 44 minutes ago

  @krakenfx Don’t use kraken at all… you’ll be at the grocery store trying to buy food and they will take your money and not refund it.. us any other crypto app… DO NOT USE THIS **** CRYPTO APP

• 
  Emmanuel Ikewun (@EmmanuelIk53704) reported 46 minutes ago

  @FabrizioRomano @krakenfx This a fix would cup

• 
  Mansur (@MansurEcho) reported 46 minutes ago

  $BTC below $60K. Everyone is asking if this is a bear market. Here's how I see it. We've been through real bear markets. It was 2018, 2022. Those were absolutely different. Regular day these years was: projects shutting down every day, teams disappearing, exchanges collapsing. Influencers are quitting their channels due to an extremely high level of fear. Right now, the opposite is happening. More projects are launching. More institutional money is coming in. @krakenfx just became the official sponsor of the FIFA World Cup. @SpaceX holds 18,000+ BTC on its balance sheet. ETFs exist. The infrastructure is bigger and stronger than it's ever been. I've been building in crypto for 7+ years. Every time $BTC drops 40-50%, the same question comes up to me. Right now, underneath the price, everything is still growing.

• 
  Ronald Forensics🫆 (@Robobby1) reported 49 minutes ago

  @sibrie @krakenfx What’s the problem you’re dealing with? Do you need any help?

• 
  Ray (@primeray333) reported 50 minutes ago

  @krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely

• 
  Tolulope (@Tolulope280624) reported 56 minutes ago

  @FabrizioRomano @krakenfx Cape Verde has broken Argentina already, so Egypt has little or nothing to do much anymore

• 
  Jefe (@Ghost_OMM) reported 56 minutes ago

  @krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?

• 
  暴富小王子 (@jufacai8) reported 58 minutes ago

  When are you going to deal with my problem? Please don‘t use this exchange. With the frozen assets, no one can handle it. @krakenfx_ZH @krakenfx @krakenfx

• 
  abramelin (@NonFunHuman) reported 60 minutes ago

  @krakenfx FIX YOUR WITHDRAWAL ISSUE ON SOLANA