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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (37%)
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Login (16%)
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Transactions (11%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zaragoza |
Mobile App | |
| Barcelona |
Login | |
 Nancy |
Login | |
 Atlanta |
Transactions | |
| Naples |
Website | |
| Santa Fe |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Nils (🐹, 🌽)
(@0xNils) reported
@SBF_FTX Direct, near-instant EUR withdrawals with SEPA Credit Transfer (SCT). Just like @krakenfx and @CoinbaseExch. Neither support USDC (Solana), so I always margin borrow SOL on FTX -> send to SCT exchange -> sell & withdraw to EUR -> close short on FTX. That, plus 2FA... twice!
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AJ
(@AJ24859441) reported
@YS9188037485 @pierre_crypt0 @krakenfx I tried to sell some crypto but didn’t have any USD to cover the $0.57 fee. And my bank and many others require a visit to a bank branch to do a wire transfer. Pain in the butt everytime u wanna transact crypto on Kraken. Pretty solid customer service though honestly
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AJ
(@AJ24859441) reported
@YS9188037485 @pierre_crypt0 @krakenfx Fees are reasonable. However, u can’t deposit USD with ACH. Have to do bank wire. U can buy crypto with bank account but can’t deposit USD. And the issue there is anything u want to do with that crypto requires USD fees. Selling, converting, withdrawing
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Crypto Putin
(@CryptoPutin1) reported
@pierre_crypt0 @krakenfx I had a good experience with kraken support
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PatrioT
(@Patriot23712) reported
@krakenfx Help! I'm trying to transfer my usdt trc20 from Trustwallet, but I'm getting "Transaction error". My phrase; cherry sorry resource private suspect gravity sting decrease rib door neutral damage
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Frank joe David
(@FrankjoeDavid1) reported
@krakenfx Finalresolute. com is, in fact, the best recovery company. They are extremely responsible and professional. They assisted me in recovering my money after I nearly lost it all to a fake trading firm. Their customer service is also excellent.
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Petr
(@Petr04878812) reported
@pierre_crypt0 @krakenfx Kraken support is good.
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Frank joe David
(@FrankjoeDavid1) reported
@krakenfx @BoredApeYC Finalresolute. com is, in fact, the best recovery company. They are extremely responsible and professional. They assisted me in recovering my money after I nearly lost it all to a fake trading firm. Their customer service is also excellent.
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Santiago W. Watts
(@SantiagoWWatts) reported
@pierre_crypt0 @krakenfx Haven’t logged into kraken in several years. Was awful back then. Will have to give it another try.
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marty
(@rush_btc) reported
@pierre_crypt0 @krakenfx lol, kraken pretty awful in my experience. took over 2months of going back and forth to set up an institutional account, they were always changing required documents and asking for more... went to FTX and was set up in 24hours, with a 24hr support team of 13 members via telegram.
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₿igdaddyfat$tack$(🎩,🎩)
(@Riles178) reported
@tradeboicarti16 @coinbase @krakenfx Oh **** ya I forgot about that.
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Rho Calculi the 3rd Esq.
(@JohannSmidth) reported
@pierre_crypt0 @krakenfx What's your trade interface setup on Kraken, are you using the old one or the new one, or are you using an API through another site?
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Michael Blatherwick
(@blathers66) reported
@krakensupport I opened an account with £2200 in February, was subsequently told I can’t have an account. No reason given. Still trying to get my money back. Disgraceful customer service and thinking I’ve been scammed 🤔
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silto
(@_silto_) reported
@pierre_crypt0 @krakenfx Kraken is my go-to for fiat on/off-ramp, banks seem to be ok with it too. I also had good experiences with support (I did a couple of bug reports a couple years ago so nothing major). Execution is a bit slow, liquidity is limited and fees are high though.
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Bierre
(@pierre_crypt0) reported
Spent the last few days with @krakenfx support… I’m impressed. Rapid, professional. Galaxies away drop any crypto exchange support I have ever spoke with. Found my new home for my business.
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Zumbardo_Ex712
(@Zumbardo_Ex712) reported
@krakenfx @BoredApeYC hello friend, I'm Sergio zumbardo, I'm asking for help for my family who is hospitalized, my daughter passed away and I wanted to know if you could help me with a donation? , I am of limited resources and I ask for help so that my daughters do not die, please, could you help me?
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Frank joe David
(@FrankjoeDavid1) reported
@krakenfx @jespow Finalresolute. com is, in fact, the best recovery company. They are extremely responsible and professional. They assisted me in recovering my money after I nearly lost it all to a fake trading firm. Their customer service is also excellent.
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Frank joe David
(@FrankjoeDavid1) reported
@krakenfx Finalresolute. com is, in fact, the best recovery company. They are extremely responsible and professional. They assisted me in recovering my money after I nearly lost it all to a fake trading firm. Their customer service is also excellent.
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Doomzy.eth
(@tradingdoom) reported
@pierre_crypt0 @krakenfx I actually stopped using kraken 2 years ago after having an extremely bad experience with their support. It’s a pleasant surprise to read they’ve worked on that
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mike
(@mike_4131) reported
@high_fades @krakenfx i got some free evmos coins the other day, they forced me to download keplr and do some ****, i forget
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AJ Kap
(@AJkapcrypto) reported
@krakenfx When the next leg down happens - will Kraken be the next to prevent withdrawals?
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iamo samo
(@samo_iamo) reported
@krakenfx does list $SAMO, but their team won’t make it available to the U.S. users due to high costs of operation! What the heck did that even mean? I’ve been requesting a few times! Maybe @mayemusk can help make that request for us, Kraken may listen to her? :-)
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Kwaku The Traveller | Gbas Gbos
(@GbasGbos6) reported
@asemota @Plaid @krakenfx Senior bro, appear you are lucky with this KFx people, they've been shutting down folks I know who transact with their UK accounts.
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Joko
(@JackLyf) reported
0xA62bD89b7fae9B7b73225A9b8b14e5e2710e389E is at @krakenfx Your platform also has corresponding information. Can you provide some help? The community wants to recover the funds. If the funds are lost, the community also hopes that the corresponding perpetrators will be punished
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Mad Man Dan 🔥🕊️
(@MadManDanCrypto) reported
@krakensupport Will you guys support the 1.2% tax/burn for #LUNC once the proposal is passed for on-chain? #DareToAsk
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Don Cryptonium
(@MarcinMikus) reported
@krakensupport Thanks a lot for reaching out! You do have best support out there ;) I am aware of the attack, I am also a validator of the network. There was a malicious contract by someone that halted the network. Bug was patched and network was back working soon after.
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Nøt N Expert
(@Notnexpert) reported
@TeamKujira @JunoNetwork @krakenfx Can you pls address luna withdrawal problem. It is going to the old luna address, an edit button for IBC transfers would be great.
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Victoria
(@Victoria1990_) reported
@krakenfx Does not one person help in this world? I need it for my mother's treatment
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The KONG
(@CryptoKong4) reported
@pierre_crypt0 @krakenfx Kraken is fast. I had some problems and they solved it in 1h
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bradleystreet.eth
(@CryptoBrad89) reported
@krakenfx Fix your fee structure with withdrawing crypto and I’m on board. Oh and your “fees” for buying crypto through ACH. They’re just ridiculous. Implement a network based fee structure for ERC-20 coins. It only costs like .75 cents to send an ETH transaction. @krakenfx