Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	30 days ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago
Paris	Mobile App	2 months ago
L’Étrat	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke M (@L___m_24) reported 2 minutes ago

  @krakensupport trying reopen my account can you help as not getting any reply

• 
  ZatzSports (@ZatzSports) reported 2 minutes ago

  @krakensupport I want help and I don’t want to talk with ai. I have had my account for more than a year and never had any issues buying or selling then 2 weeks after my last transaction my bank account was -299.00 and said Kraken. After talking I my bank that was reversed but you canceled me

• 
  Soblin (@Soblin07) reported 5 minutes ago

  @coinbase solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u 🧡🧡 @krakenpro @krakenfx Support the people on 𝕏 who support you.

• 
  Jason Shaw (@jason_shaw26) reported 8 minutes ago

  Robinhood just opened crypto trading to AI agents. Eligible US customers will connect third-party agents from Anthropic, OpenAI, and xAI's Grok to trade crypto on their behalf. @krakenfx announced their version days ago, Robinhood jumped in almost immediately after. Everyone's racing to cut competitors off before the agentic narrative peaks. Set up runs through agentic accounts via Robinhood's MCP server: define a strategy, set spending limits and guardrails, the agent analyzes markets, rebalances, and submits orders without per-trade approval. The equities/options beta from late May already pulled 70,000+ agentic accounts. Kraken just told CNBC that agentic trading is now core to their app. BNB Chain is building an entire L1 for agent execution. Now Robinhood plugs Claude and GPT directly into brokerage accounts. Everyone wants to be on the AI agents hype wave, or build real utility? What do you think?

• 
  yak (@YakuzaDaddy) reported 9 minutes ago

  @krakenfx @Mastercard which countries can apply from? good ****

• 
  FutureObserver (@ernestobtc) reported 10 minutes ago

  @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  CRY (@NakamotoSpinner) reported 15 minutes ago

  @krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.

• 
  DreA̷mmyw0w⚡ (@Dreammyw0w) reported 16 minutes ago

  @PilotESZ @Casper_Network @krakenfx Delulu. It's not different from any other listing. $CSPR is on other exchanges... All it did was a tiny pump and then straight back down.

• 
  Tushant Suneja (@tushant_suneja) reported 18 minutes ago

  kraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target

• 
  Mick (@MickaGang) reported 21 minutes ago

  @nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.

• 
  DiscoFarsh (@DiscoFarsh) reported 23 minutes ago

  @krakenfx Just checking , is kraken safe from The latest round of exchanges shutting down ?

• 
  Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reported 27 minutes ago

  NO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!

• 
  leo (@bahboi_leo) reported 28 minutes ago

  @krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also

• 
  Zues (@Zuesthekreator) reported 31 minutes ago

  ICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷

• 
  bishara (@bishara) reported 34 minutes ago

  @TheFlowHorse @krakenfx insane how they burned their reputation every single day … down the drain man

• 
  AO Daniel (@iamaodaniel) reported 34 minutes ago

  @krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before

• 
  Jookiaus (@JookCrypto) reported 37 minutes ago

  @krakenfx So I can borrow money to buy more of the $layoff hedge ? The hedge against the greatest shift in labour market history ? Holy **** this is an infinite money glitch.

• 
  Er Rubaan (@errmb786) reported 39 minutes ago

  @RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc

• 
  Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported 39 minutes ago

  @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

• 
  derf.liw (@derf_liw) reported 40 minutes ago

  @krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks

• 
  Scott✌️ (@ScottHallaaa) reported 42 minutes ago

  @kingfud @krakenfx Ffs, I havent been here in forever, I dont even have any of them i dont think, I just wanna give ya ****. Just reminiscing the good ol days.

• 
  Nilanjan Sen (@nilanjan) reported 42 minutes ago

  @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

• 
  Vickie Arrington (@VickieArri10) reported 43 minutes ago

  @MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.

• 
  Jean Pellegrino (@Dhinapratama1) reported 47 minutes ago

  @EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.

• 
  clara (@Shugardaddy217) reported 49 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  Vickie Arrington (@VickieArri10) reported 54 minutes ago

  @JongenotterSven @krakensupport Hello Support, This is another business day gone and still no update from your team regarding my withdrawal. I need an update on my money. It’s almost a month!!! What sort of treatment is this to your customers? You don’t even reply DMs anymore

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 54 minutes ago

  @krakenfx how I would fix thee, let us count the ways 1 limit orders should be +/- not + only. Then choose +/- NO default, broken part of @Webot_com 2 should not hide limit behind instant, NO default, choose! 3 a waste, all 1 to3 should be in these bottom buttons, simplified for beginners, as I described above. 4 WHY? How does these help? 3 letters and they do not fit. Too complicated to slide them to the left, or get rid of them, placed by the full name as EVERY other app does

• 
  Super Degen 💎 (@SuperDegen) reported 55 minutes ago

  @SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier

• 
  kl (@kl100x) reported 57 minutes ago

  If @pepecoins fixes @getbasedai they truly deserve to be the number one $PEPE coin Especially with recent developments with @krakenfx and Kekspace. After all, they are the first and original Pepe meme coin since 2016 Just hard to support after BasedAI, so we wait and see

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 58 minutes ago

  @krakenfx The Screenshot system trying to get us to advertise, will NOT work on me It only makes me angry that I can not scroll shot for my records & information No need to respond trying to help build the best app u could have Sure, I'll be ignored, but I'll watch for updates