Is Kraken down?
Problems detected
Users are reporting problems related to: website, login and mobile app.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 16: Problems at Kraken
Kraken is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (31%)
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Login (31%)
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Mobile App (25%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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JessicaBrown
(@Jess2bfree) reported
I can’t get into my @krakenfx account due to issues with the verification system. Lucky there’s nothing urgent to trade and it’s evidence that we are still early. #bitcoin
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Parabola X 🏴
(@DrIacob) reported
@krakensupport do you guys have issues sending confirmation mails ?
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S.Anwar
(@FaisalK92757456) reported
@krakenfx I have sent an email can’t access to my account lost my 2FA sent details waiting for reply
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Korke777
(@Korke777) reported
@krakensupport I cannot access my profile via the web from a new computer, I do not receive a confirmation email
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Gregg Reed
(@BrummyReed) reported
@krakensupport The delay in sending the emails is significant so still not able to log in. Profits being eroded on FX trade! Please update!
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Hailey LUNC ✳️
(@TheMoonHailey) reported
🚨 #LUNCARMY IMPORTANT 🚨 We need all the biggest CEX @binance @kucoincom @krakenfx as long with many others to implement the 1.2% tax OFF CHAIN. Like and RT so they see how big we are as a community, and that we won’t stop until we have full support from the biggest CEX 🔥🔥
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Jan Kapčiar
(@kapcus) reported
@krakenfx @EthereumPoW Unable to login.. Validation email is not being sent
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Joren
(@Joren39) reported
@krakenfx any known issues currently? I'm unable to log in, not receiving my 2fa code
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Apritune
(@apritune) reported
@krakensupport Although the balance I sent to your platform was approved, it was not transferred to my account, your live support team informed that many users are experiencing this problem and did not convey when it would be fixed even though it was urgent.
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Apritune
(@apritune) reported
@krakensupport I try to send DM but I get multiple error, can you send me an a DM first?
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Mély Sébastien
(@redosque) reported
@NickHeiden7 @krakensupport Hello, your problem (e-mail authentification I suppose ?) has been solved after an intervention by their support ?
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Nick vd Heiden
(@NickHeiden7) reported
@redosque @krakensupport No i had problems with te app. A lot of info was not showing.for example the orders were not visable
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Nick vd Heiden
(@NickHeiden7) reported
@krakensupport Problem solved 👍🏻
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LUNC Wolfy 🦊
(@Luncwolf) reported
🔥 #LUNCARMY IMPORTANT 🔥 We need all the biggest CEX @binance @kucoincom @krakenfx as long with many others to implement the 1.2% tax OFF CHAIN $lunc Like and RT so they see how big we are as a community, and that we won’t stop until we have full support from the biggest CEX
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Dr. Katlein
(@KateinCPT) reported
@krakenfx have you been breached? We received an email stating a deposit has been made into our account and now I can't even log in !
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Mary Bechtold
(@mayaenta) reported
@Jess2bfree @krakenfx If #Bitcoin is twice as cheap in a bear market, you should be working twice as hard to make extra money to invest. Bitcoin always bounce back. Y’all should follow @t_errel She knows her stuff when it comes to Bitcoin & other cryptos, her tweets have been helpful over the years
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leftair..
(@leftair) reported
@krakenfx @EthereumPoW the website is not translated!
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moontime
(@zoomout23) reported
@krakenfx is your app currently having issues? Not showing my current trades within the app?
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RJB-1337
(@RJB_1337) reported
@e587b8e587b9 @krakenfx it's cause of the Ethereum merge, they're depositing tokens for it, and the email issue is a server issue they're having with email backlogs and should be resolved asap according to them.
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Delicious_wine
(@WineDelicious) reported
@krakensupport @SavageD25684751 Doesnt work for me either, hope you fix it soon.
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Nick vd Heiden
(@NickHeiden7) reported
Are there more people facing some issuse’s on the kraken exchange. Can’t see the orders anymore @krakensupport support aint working
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{Mujahid} ©️®️y🅿️th🅾️
(@ade011090) reported
@nergizy32132110 @krakenfx how many years will it take for 10b of lunch left??? if binance doesn't implement burning in Spot it's almost impossible supply will be left 10b..
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savagedragon.eth
(@SavageD25684751) reported
@krakensupport @kapcus Doesn't seem to be work yet. I am starting to receive the past confirmation emails now but they've expired so I can't confirm "login from a new device" still. Still don't receive fresh approval link to click. Is this normal?
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Gregg Reed
(@BrummyReed) reported
@krakensupport I’m not receiving email link to verify/approve new device for logging into accnt. Do you have an issue your end?
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Dodomi
(@Dominando2) reported
@krakenfx @EthereumPoW Why is your internet always down? Damn you guys suck
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Delicious_wine
(@WineDelicious) reported
@krakensupport @SavageD25684751 Yeah, not working ideally now, but enough in a sense that Ive been able to receive email within 30 mins. Cheers, satisfied customer
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Famousfxck
(@famousfxck) reported
@frankNFT_eth @krakenfx ETHPOW down 68%?
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Cryptophenia
(@cryptophenia) reported
@krakensupport Appreciate your reply. Can you comment to why USA traders have access to extreme leverage in fx but not in crypto? Is it the way the assets are classified, or what is the technical difference that it is "not allowed"
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Apritune
(@apritune) reported
@krakenfx Although the balance I sent to your platform was approved, it was not transferred to my account, your live support team informed that many users are experiencing this problem and did not convey when it would be fixed even though it was urgent.
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Brando
(@DougDimmadome02) reported
@krakensupport is there an issue with loading positions specifically margin positions on the Kraken Pro app?