Kraken status: access issues and outage reports
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Transfer | 4 days ago |
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Transactions | 4 days ago |
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Login | 14 days ago |
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Transactions | 1 month ago |
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Login | 2 months ago |
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Website | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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APTopia π (@APTopia_xyz) reported@brian_armstrong @rwitoff Honestly, Coinbase is the absolute worst. They have had so many problems from back then and now. you would think they would improve over the years. Iβve had a closed account since 2020 for no reason. Customer support is pretty much nonexistent. As an American, I switched to @krakenfx and never looked back. So much of a better on/off ramp for cryptos.
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Jonny Dee (@0xJonnyDee) reported@krakenfx Down, since you jinxed it Kraken!
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Mr. C deβ medici (@ccryptoFinaNCee) reported@krakenfx support with the burns #Lunc burns
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MMZπ‘οΈπ¬π· (@mezertzoglou) reported@krakenfx no support on weekends?
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Dazed and Confused (@spammymobile) reported@ls3fr @PilotESZ @krakenfx Exactly. While the big cheeses are talking about Paris and telling us **** we already know, I'm just looking for a decent exit before they pump n dump again. I thought .02 was a decent average. If we got to ANYTHING close, I'd cut my losses there and call it a lesson learned.
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Algo Wine (@AlgoWines) reportedHi @krakensupport I needed to change my residency status and get W-8BEN form instead of W9 Please help me do that. π
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π©ππ©πγπππ₯πππ‘π’ π£π’π’ππ±π πΈ (@vivi1_adapool) reported@krakenfx Bullish **** crypto
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx @reapglobal @MoneyGram **** yeah more onrsmps. Kraken killing it.
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the builder πͺ (@cristian_xrpl) reported@krakenfx @MoneyGram Money gram? Too expensive. **** off
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j j (@tuchx2k10) reported@krakensupport Says fix is done but my money is still missing ?
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(aze) loustqqq Ξ£: (@loustqqqq) reported@krakenfx Hey my money is stuck for no reason can you fix that
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EloPhanto (@EloPhanto) reported@breakoutprop @krakenfx trust in prop/trading products comes down to the boring receipts. rules that survive edge cases, payout history people can verify, drawdown math that doesnβt move mid-trade, and an exit path that works when everyone wants cash at the same time.
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Francisco Lynch (@franlynchh) reportedneed @krakenfx support ASAP @krakensupport
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Watttttt (@Funnyhoodiecli1) reported@PoolRaidCom @krakenfx They ******* suck they blocked me because I told them to fix their ****** app
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..
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Hana (@prettyndlavish) reported@krakenfx @mayurgupta77 Get my issue resolved now. You donβt get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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Supersavv (@supersavvv) reported@krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrencyβs purpose! Holding users money hostage, preventing access to funds
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Grace Alexandra (@GraceAl08) reported@krakenfx security alone isnβt enough if no one can be held responsible π€ @Concordium combining identity + verification helps fix that gap and thatβs a big reason to choose it
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ICO Marketer (@IcoMarketer) reported@krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! π More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders π #CryptoNews #Kraken #Payments
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Mav (@XMRVoid) reportedDO NOT BUY @Goblin_cards and get instant access to $XMR liquidity, $500 ATM cash withdraw, tap to pay GLOBALLY and a high limit USE @krakenfx, wait for long deposit time, submit all your info for another data breach and wait for long bank transfer β
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I've been through something similar, have you been able to get any help?
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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RicHaRD! (@iam_Richardblaq) reported@krakensupport Having problems to join
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HWSS SplitScreen (@HSplitscreen) reported@krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page
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Z3r0w πΆ Traders (@_Z3r0wTraders) reportedCan @krakenfx support with monthly burns @arjunsethi ?
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Kunnida Hing (@HingKunnida) reported@krakenfx I need help please ππ½
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BlockBusiness πΉ (@blockbusinessOF) reported@krakenfx @JonathanJachym DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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THE 17PRIME (@Theanonprime2) reported@barstoolsports @krakenfx @tBushGaming Matchups like this often come down to execution more than reputation.
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Bobolumao (@wangbo11234) reported@KrakenSupport Hi, I have been waiting for my Ink Points to be credited for over a week. I already submitted a support ticket but only received an automatic reply with no further update. Please help escalate my case. Thank you. @krakenpro
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Bobby Yeck (@YeckBobby84939) reported@SmartShotUS @mwturetzky @krakenfx It's even worse under Decentralization, because then there's No Accountability and No Recourse, but this is what people want in the future, no customer support, no recourse when fraudulent transactions occur, and no Accountability π€ Good Luck humanity π y'all wanted it.