Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 6 days ago |
 Toronto
|
Transactions | 6 days ago |
 The Dalles
|
Login | 16 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Magic Wes (@MagickWes) reported@krakenfx When every else’s is down 10% - 20% and I have stablecoins locked and loaded for bear. 📈📉
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Supersavv (@supersavvv) reported@Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours
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Hana (@prettyndlavish) reported@krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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Shiningforce (@ShiningforceNL) reported@krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.
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Chip Kip 🔌 (@fraudarmstrong) reported@satsdisco @crypto_bitlord7 I agree but it’s like Walmart. Are you going to try and tell me ****** Kraken is better ? **** Kraken. @krakenfx is trash
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?
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Lea Thompson (@LeaT_Design) reported@ChainLinkGod @xStocksFi @krakenfx hell yes but where's the actual ******* settlement layer for this ****
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USDkW (@USDkW_) reported@chainlink @xStocksFi @krakenfx Tokenized equities are starting to look less like a narrative and more like a distribution problem being solved. Once stocks move onchain, interoperability and data infrastructure become the real moat.
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport It's not a problem with fills or anything like that. It's literally a stream interruption
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BlockBusiness 💹 (@blockbusinessOF) reported@krakensupport i need support please
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx @MoneyGram DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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(aze) loustqqq Σ: (@loustqqqq) reported@krakenfx Hey my money is stuck for no reason can you fix that
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedHey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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Cucklife (IQ 294,5) (@enjoyshow589) reported@krakensupport seems working again nvm
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Rid (@ridplanning) reportedDay 54 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenpro DO NOT USE KRAKEN, @krakenpro @krakensupport THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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SkylerBlue (@li01453) reported@krakensupport I’m over the moon — the issue is fully resolved! It took 101 days from Feb 2, and I thought I’d never get this money back. Huge thanks to Kraken for going above and beyond! They didn’t charge me a cent — just needed some patience.
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Rid (@ridplanning) reportedDay 52 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Toreador Labs (@toreadorlabs) reported@krakenfx Gm gm to you too @krakenfx still waiting for that 2022 support line to hold. Hope the coffee is better than the charts 💀
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport @jespow how many times I need try getting ur support? U didnt care since 3 months.. Do we need to share every where for to solve the issue and to care ur customers?? Why dont you help or try to understand ur customers??
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx @reapglobal @MoneyGram **** yeah more onrsmps. Kraken killing it.
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Francisco Lynch (@franlynchh) reportedneed @krakenfx support ASAP @krakensupport
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Mduduzi Mlambo (@Lordmduduzi) reported@krakenfx Hi is the support service available this week I been trying to reach them
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Rob Edwards (@edwards51311) reported@Funnyhoodiecli1 @krakensupport Hmm try contacting their support on the app
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Myles 🎮 Crimson Desert (PC) (@MylesOfGaming) reported@BeckyLynchWWE @krakenfx Awful company
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Izak (@Izakvdm) reported@krakensupport So when trying to request support about not being able to log in, I have to log in ... please explain the lack of basic procedural/logic thinking?
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Hana (@prettyndlavish) reported@krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?
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Crynet (@crynetio) reported@DARK_AGE_RAGE @krakensupport That user support ticket would make a fantastic screenplay on free access to your own secured volatile stash.
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Daniel Worsley (@DanielWorsley_) reported@krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.