Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trenton
|
Mobile App | 7 days ago |
 Paris
|
Transfer | 24 days ago |
 Toronto
|
Transactions | 24 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Ź🕸️ (@ALB3D0000) reported@SpursOfficial @krakenfx Send the hammers down today lads
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AuroXD (@auroxdkick) reported@krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.
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RobinDotBD (@robindotbd) reportedThe biggest robber is @krakenfx Where other exchanges charge only a small fee, they charge the most free in the world and the service system is very disgusting. They are still with that old reform.
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Emma Dc🇦🇷❤️ (@AjoEmmanuel1) reported@SpursOfficial @Emmasca10 @krakenfx We are not going down
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Passerby (@KhazarMafia109) reported@Trezor @krakenfx 1) YOU negligently allowed 3rd party access to sensitive customer-wallet-facing links to YOUR 'In Browser' Suite. 2) YOUR Trezor1 prompts users to put seed phrase into a browser, which you admit is not 'best practice' 3) YOU'VE stonewalled customers affected by this breach.
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Eyes Wide Open (@OpenEyesLoves) reported@krakensupport Can someone from customer support please assist me regarding my funds which have disappeared along with my account being restricted?! It feels like a scam!
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Herr von ₿rrrr (@LHodlemort) reported@krakenfx Consider the following scenario: You have an utxo you transfer to kraken to sell, you are Bitcoin a **** so you have a coldcard. Now kraken puts you sats on hold and asks you to verify your address. Kraken does not support bip322 and no other utxos on that address. Your actions?
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Rescuepath (@Takemidown) reported@krakenfx Another leg down...incoming crash!!!
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Alan Truth (@alanweb101) reported@gwxjean @krakenfx @krakensupport Oops did the support help you yet .?
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenpro WARNING to all traders: @krakenfx is holding my 100,000 USDC deposit with ZERO real communication, and now they even forced-closed my Ticket #21467245 as "RESOLVED" when nothing is fixed. Ignoring emails, sending vague responses, and shutting down complaints—your customer service is a total sham. I need a real manager to step in and release my funds NOW! @KrakenSupport
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Lobowski (@0xsatowski) reported@kukulkancrypto @krakenfx Ima **** my pants if its not LOBO and then buy way more
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Handa (@ananthanda) reported@krakensupport Thanks John - this feels human 🙏 Unfortunately we’ve had ticket numbers for days and filed internally from both of their Kraken accounts. I am happy to DM you ticket numbers (let me know). We’ve tried escalating with phone support several times and get no follow response.
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cove (@covetrade) reported@solflare @krakenfx There is none. Stare at charts 24/7 or price goes down forever.
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BSCN (@BSCNews) reportedKraken’s Layer 2 Chain Pivots to Chainlink Ink Chain (@Inkonchain) is officially joining the @Chainlink Scale program to provide its decentralized application ecosystem with enterprise-grade Data Feeds. Through this strategic partnership, the @krakenfx-backed Layer 2 is making a substantial capital commitment to subsidize oracle costs, granting developers cost-efficient access to high-frequency market data. This integration ensures that DeFi protocols building on Ink have the reliable, tamper-proof infrastructure required for institutional-scale settlement and complex financial products.
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Chosen (@BasedAndJproof) reported@krakenfx Shut ******** up
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DTN_Timbo 😂Ⓜ️🌊 (@cryptslic35) reported@krakenfx @web3manager_eth **** was lame check mine
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$GAS (@GAS_CBRC20) reported@AfricaloboArmy @krakenfx Did they say why? Did Solgun have any influence on that decision? I would agree that other assets still listed on Kraken have less attention and support
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DOG•DA•***** (@dogdamassa) reported@GuntoGotEm @krakenfx The on chain data doesn’t lie. The largest wallets keep accumulating and the number of $DOG long term holders continues to grow. That means the real holders are not selling. What we see on CEX order books is often just a temporary picture created by market makers taking advantage of Bitcoin’s price action to manufacture sell pressure and try to wear people down over time. The goal is simple: create doubt, create fatigue, and shake out conviction. But we’re forged in chaos. We’ve been through worse. We understand what we hold. We’re not going anywhere. If anything, we’re accumulating right alongside the strongest holders.
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Jburdette (@MrJBurd) reported20 back and forth emails with @krakensupport and still no resolution. Same rinse and repeat bullshit by different agents trying to get their KPIs. No real support. @krakenfx is a terrible excuse for a "service" Do better.
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NinjaTurtle (@Web3cryptoPump) reportedMassive whale inflows into BTC exchanges despite USDT/USDC depeg jitters. Glassnode NVT signals BTC is undervalued at $64k, but watch the 200 SMA support. If stablecoin reserves tighten, volatility spikes. @Cointelegraph @VitalikButerin @krakenfx #Trading #Web3 #Gem
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Rigo Cruz (@LankyGBC) reported@krakensupport They’ve been withholding my money for five days and I haven’t been able to contact anybody I’ve messaged and reached out to every former support and I’ve got nothing back in return only AI
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Marcus | Macro Strategist (@Marcus_Analyst) reported@CoinDesk @JennSanasie @krakenfx Damn that **** still ain't yours
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Rigo Cruz (@LankyGBC) reported@krakensupport I’ve gotten literally four emails saying that they’ve sent my ticket to the support team and yet I have yet to talk to a single person for even a single second I deposited over $100 in Solana and you guys are withholding my money and not letting me resolve this issue.
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Schlingel77 (@schlingel77) reported@krakensupport @jespow Early customer of Kraken since 2017 here. Much fun with Kraken in the early days, did a full KYC verification 6 times (!) since then. Now you want me to do a KYC AGAIN, get my biometric data, and I should agree that you sell my data to third partys ?
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X_coat(❖,❖) (@X_coat5) reported@3rdBrownie_ @krakenfx @Toilet_Wif_Hat Strong support behind the movement
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Lil Slot **** (@CasinoGirly420) reportedHi @krakensupport @Krak @krakenfx Someone here has sent me an amount in sol but it is stuck in EU-travel verficiation. The app bugs out when opening it, and support keeps me pending. Anyway you could help?
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Jan Dutton (@jfd118) reported@krakensupport What is a reasonable amount of time to wait for a support inquiry response? i.e., please check your queue.
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戴维斯双击🔶 BNB (@btc10086) reported@krakensupport @TimOgilvieX Is he your Kraken technical support? Is he responsible for handling emails?
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WORLDWIDE ASSET RECOVERY 👨🏼💻 (@Recovery_guards) reported@MrJBurd @MrJBurd If you’ve been scammed on #krakenfx and lost access to your funds?.. We need help recovering your lost/stuck funds on crypto,reliable and efficiently,notify now on X with the proof of scams transactions to file a conplaints..
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Isabella De Mello (@glboi97281375) reported@MeMexc2222 @krakensupport Message @Rick_cybertech for help