Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (70%)
- Transactions (10%)
- Website (10%)
- Mobile App (10%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Dalles
|
Login | 10 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 1 month ago |
|
Yukon
|
Website | 1 month ago |
|
Tegernsee
|
Login | 2 months ago |
|
Melissa
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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kimani old (@kimaniold) reported@SmithersTHFC @SpursOfficial @krakenfx Heโs ****. Look how much better we are since bentancur took his spot. Hes a boy and nowhere near ready. If his name were something like sanogo, no one at this club would rate him.
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport It's not a problem with fills or anything like that. It's literally a stream interruption
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Rocco Russo (@rocco_russo11) reported@krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone
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Jonny Dee (@0xJonnyDee) reported@_Auza_ @intodotspace @krakenfx It is a mess for sure. The issue I have is that Kraken would give this rug pull real validity as people might jump in because they got listed there.
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lee osio (@sebjay) reported@merve050115 @krakensupport I've been through something similar, have you been able to get any help?
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Myles ๐ฎ Crimson Desert (PC) (@MylesOfGaming) reported@BeckyLynchWWE @krakenfx Awful company
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Mysons (@MixMysons) reported@grok @krakenfx @Grok wtf is this lol
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RationalGaze (@RationalGaze__) reported@H_dreamer1 @krakenfx @inkonchain No problem
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Jocoo23.eth (@Jocoo23) reportedCome on @nikitabier you have the biggest nft exchange asking you, you can't ignore it....@krakenfx and @coinbase step in and join the support!
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Starborne โจ๐ธ (@incmarines) reportedGood afternoon @krakensupport @krakenfx Just a polite one-month follow-up on Ticket #155018495 and the #PulseChain USDC recovery. Iโve been a long-time Kraken customer and have now waited 16 months total. I remain happy to pay the standard recovery fee immediately (plus I already sent PLS for gas). This is a simple manual send-back on an EVM-compatible chain. Any update or timeline would mean a lot. ๐ Happy to resolve privately. Thank you for your help! ๐ซก
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InterWorld (@interworld_io) reported@krakenfx Probably back down again since we can't just consistently go up right now.
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Bobby Yeck (@YeckBobby84939) reported@SmartShotUS @mwturetzky @krakenfx It's even worse under Decentralization, because then there's No Accountability and No Recourse, but this is what people want in the future, no customer support, no recourse when fraudulent transactions occur, and no Accountability ๐ค Good Luck humanity ๐ y'all wanted it.
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Suman (@SumanSuhag7) reported@ahmedbinsulayem @krakenfx The future winners in Indian fintech wonโt be the ones who process the most payments. but the ones who control credit, risk, and customer financial ecosystems.
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
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RationalGaze (@RationalGaze__) reported@Sinanilek7 @krakenpro Strange. Better chat with @krakensupport and see what might be the issue
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Cmrotaryedo (@cmrotaryedo) reported@DeFi_42069 @krakenfx Why you even buying that ****? $ewt
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KoinX (@getkoinx) reported@krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)
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ใ ๐ฒ๐๐๐ใ (@goon_crypto) reported$REPPO holding $7.5m market cap while the rest of the market bleeds. $20M capital commitment from @Bolts_Capital. @krakenfx listing. Both dropped this week. โ Price floor built by real catalysts, not narrative โ Kraken liquidity = new buyer access โ $20M backing a protocol with $2M in trading volume already โ Strength in a down market is the tell When everything else is selling off and your position is holding, that's not luck. Sitting comfy.
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Rid (@ridplanning) reportedDay 52 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Max (@stevethenuker) reported@krakenfx @BillyM2k your support sucks.
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Frank (@FrankXaccount) reported@SuiNetwork @krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !
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isaias291.ink (@isaias_291) reported@krakenfx Most run to the TGE as those who need to "debut soon" - but launch incomplete, dependent on narrative and without real support. This takes a price later: token without clear utility, unstable liquidity and community that cools down. The point of Kraken 360 is another: build before promising. Infra, value flow, user retention - all aligned from the beginning. In the end, it's not about hype on day 1, it's about consistency on day 365. Those who arrive whole at the TGE don't need to run after it afterwards.
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Ryan (@thrashmetalryan) reported@SpursOfficial @krakenfx Load of ****
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Rid (@ridplanning) reportedDay 48 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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Kunnida Hing (@HingKunnida) reported@krakenfx Well! Unfortunately I have been scammed not because of Kraken I am using Kraken. You have restricted my access to my money. The only thing I want it to transfer my money back to My bank account!!! Impossible!! Why??
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Dazed and Confused (@spammymobile) reported@ls3fr @PilotESZ @krakenfx Exactly. While the big cheeses are talking about Paris and telling us **** we already know, I'm just looking for a decent exit before they pump n dump again. I thought .02 was a decent average. If we got to ANYTHING close, I'd cut my losses there and call it a lesson learned.
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max (@xziqh) reported@krakensupport is it normal for support to take 2 weeks to get back to you? what is taking so long, genuinely.
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Mduduzi Mlambo (@Lordmduduzi) reported@krakenfx Hi is the support service available this week I been trying to reach them