Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (50%)
• Transactions (25%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Stockholm	Mobile App	8 days ago
Province de Liège	Mobile App	21 days ago
Mannheim	Mobile App	21 days ago
Paris	Mobile App	21 days ago
L’Étrat	Login	22 days ago
Paris	Mobile App	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Howard Brown (@BigDog0601) reported 3 minutes ago

  @PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue

• 
  Howard Brown (@BigDog0601) reported 4 minutes ago

  @TheodoreB30917 @krakensupport Are you able to finally get some help because I’m having the same issue

• 
  CoinCollector (@boederzeng1) reported 4 minutes ago

  @krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.

• 
  Randall (@BryanSpaulding7) reported 5 minutes ago

  @krakenfx @krakenpro @krakensupport It’s been over 8 days and my bitcoin transfer still says pending and no response from the damn customer service or sucking email

• 
  J (@jkc0le) reported 6 minutes ago

  @krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?

• 
  Ray (@primeray333) reported 8 minutes ago

  @krakensupport That doesn’t fix the issue, just says you can’t do anything. I need a time frame.

• 
  Mansur (@MansurEcho) reported 11 minutes ago

  $BTC below $60K. Everyone is asking if this is a bear market. Here's how I see it. We've been through real bear markets. It was 2018, 2022. Those were absolutely different. Regular day these years was: projects shutting down every day, teams disappearing, exchanges collapsing. Influencers are quitting their channels due to an extremely high level of fear. Right now, the opposite is happening. More projects are launching. More institutional money is coming in. @krakenfx just became the official sponsor of the FIFA World Cup. @SpaceX holds 18,000+ BTC on its balance sheet. ETFs exist. The infrastructure is bigger and stronger than it's ever been. I've been building in crypto for 7+ years. Every time $BTC drops 40-50%, the same question comes up to me. Right now, underneath the price, everything is still growing.

• 
  hibridotran (@Minunki349449) reported 11 minutes ago

  @krakensupport @krakenfx @krakensupport 5 BUSINESS DAYS waiting. €2,400 SEPA Instant deposit to Payward Ireland Limited on hold since June 6th. Verified customer since 2020. Ticket #21613399 Multiple support tickets sent. ZERO human responses. Only automated replies. Where is my money?

• 
  Maskripto (@fypdonk) reported 12 minutes ago

  @cryptodotnews It’s one thing to block and hold funds, but it’s another to force innocent, retail users to navigate complex government licensing processes on their own just to access their assets. We are not criminals, yet we are being burdened with legal battles we aren't equipped for. Kraken should be negotiating fair alternatives instead of just passing the burden to users. @cz_binance @krakenfx

• 
  DomainExpansion (@wdympon) reported 21 minutes ago

  @krakensupport sir i need help my verified its pending for long time ago ? @krakensupport

• 
  Stephane Clousier (@joselpatriota) reported 24 minutes ago

  @NotThe20th @krakensupport Have you fix issue?

• 
  leogarbarino (@leogarbarino1) reported 29 minutes ago

  @DavidLRipley @GovPritzker Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Taylor1402 (@Taylor14028613) reported 32 minutes ago

  @krakensupport WTF is the meaning of all this

• 
  FTF 📜 (@XSpark10) reported 36 minutes ago

  @krakenfx You guys are Thieves! You treat your customers like **** theyll return it in kind. @krakenfx

• 
  Ray (@primeray333) reported 36 minutes ago

  @krakenfx Why is humanity still froze? This problem needs to be fixed asap.

• 
  Matej (@matejbusic) reported 36 minutes ago

  Hi @jespow and @c7five I am disgruntled @krakenfx customer. Lately, Kraken has been freezing funds, no reason given. Communication cut off. 8th day today my $ frozen. I have in turn been warning people on X to stay away from Kraken. Is this really a good look for Kraken?

• 
  toby or not toby (@talgya) reported 38 minutes ago

  @krakensupport so who gets access to it?

• 
  Sha256Cheddar ❤️ ᛤ 🐕 (@sha256cheddar) reported 41 minutes ago

  @krakensupport I can’t get real futures trading api key working for my bot. I’m in the u.s. Is it available?

• 
  Ray (@primeray333) reported 44 minutes ago

  @krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .

• 
  Stephane Clousier (@joselpatriota) reported 46 minutes ago

  @gfl123151 @krakensupport Hello there have you fix issue?

• 
  Anna (@BlondeTexan71) reported 47 minutes ago

  @krakenfx Do you have a customer service email

• 
  Saanjana Nikita (@Saanjana_Nikita) reported 48 minutes ago

  World Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.

• 
  Hypercall (by Synapse) (@SynapseProtocol) reported 49 minutes ago

  @macdegods No options in that feature set? These have consistently been Robinhood's single largest trading revenue line item *since they launched* and every other brokerage that breaks them out. CB acquiring Deribit + other crypto native platforms adding support (see @Bullish + @krakenfx pushes) SPX options alone turn over a month's worth of *all perp volume globally* every single day Feels like they have to be part of any "everything app", no?

• 
  meme (@bet_aighth) reported 49 minutes ago

  @Krak I still haven’t receive any solutions And why don’t you have human costumer service @krakenfx @krakenpro AA32 N84G M6FS HI5A

• 
  Towards Blissful Moments (@CalmnessWithin) reported 50 minutes ago

  @krakensupport hello, I'm having issues with your app as it isn't loading. Thanks

• 
  Matej (@matejbusic) reported 50 minutes ago

  It's been 7 days @krakensupport you fail to explain why you froze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash

• 
  nuria var (@AdrianoGenghi) reported 52 minutes ago

  @krakenfx @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  ReHell (@ReHell_Gaming) reported 52 minutes ago

  @LaydeeyBug @krakenfx What's the next step? Have you contacted support or taken any action?

• 
  Matrix589 (@ExpressClean1) reported 53 minutes ago

  @Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows

• 
  linktopher11 (@VTLink) reported 55 minutes ago

  Day 4 of being a kraken + member and still not getting service or help with my issue, this @krakenfx account sucks.