Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (38%)
• Transactions (23%)
• Login (23%)
• Website (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	13 days ago
Mannheim	Mobile App	13 days ago
Paris	Mobile App	13 days ago
L’Étrat	Login	13 days ago
Paris	Mobile App	13 days ago
City of Brussels	Transactions	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚡slavetosound⚡ (@slavetosound85) reported 27 seconds ago

  @stockplaymaker1 $ADTX at open or fade for a dip? Don’t have access to pre market on @krakenfx :(

• 
  @Xzbit12 (@geofrei31) reported 2 minutes ago

  @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

• 
  Stephane Clousier (@joselpatriota) reported 4 minutes ago

  @NotThe20th @krakensupport Have you fix issue?

• 
  撸猫大地 (@gfl123151) reported 5 minutes ago

  @krakenfx @FIFAWorldCup Why can’t I log in today? Is this the case for all users in China?

• 
  Peter Popeszku (@Peter_Popeszku) reported 11 minutes ago

  @krakenfx why is the site not updating the account information?

• 
  Watergoestosea (@watergoestosea) reported 14 minutes ago

  @krakensupport It's well above, nonetheless you refused saying it's technically impossible. In your page you say that's a standard case recoverable with a $200 fee.

• 
  nuria var (@AdrianoGenghi) reported 14 minutes ago

  @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  Matej (@matejbusic) reported 19 minutes ago

  It's been 7 days @krakensupport you fail to explain why you froze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash

• 
  Bubba Mack (@Rewards_PAID) reported 24 minutes ago

  @krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****

• 
  Matej (@matejbusic) reported 28 minutes ago

  Hi @jespow and @c7five I am disgruntled @krakenfx customer. Lately, Kraken has been freezing funds, no reason given. Communication cut off. 8th day today my $ frozen. I have in turn been warning people on X to stay away from Kraken. Is this really a good look for Kraken?

• 
  MetallicusTDBN (@Metallicuscj) reported 28 minutes ago

  @primeray333 @krakenfx That’s terrible, have you being able to get it resolved? I encounter same issue.

• 
  J (@jkc0le) reported 29 minutes ago

  @krakenfx Can somebody at support please help after krakens system broke and lost my funds? You've had zero help to date and are forcing me down a legal path I prefer not to go

• 
  Ray (@primeray333) reported 29 minutes ago

  @krakenfx Why is humanity still froze? This problem needs to be fixed asap.

• 
  Taylor1402 (@Taylor14028613) reported 34 minutes ago

  @krakensupport Yeah I need that ******* help right now cause I don’t care what you guys have to do to send out my money I already had to wait before I could withdraw my first purchase and this can’t happen on my second purchase again

• 
  stupidtrader (@lostinthechart) reported 37 minutes ago

  @krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall

• 
  Nitin Danak (@Nitkama) reported 39 minutes ago

  @krakensupport Kraken support no one is there

• 
  Maskripto (@fypdonk) reported 41 minutes ago

  @SA0bmh @kraken @mayurgupta77 I am speaking not only for myself, but for many other loyal, long-term users who are facing the same injustice. We have all fully complied with document requests to prove our funds are clean. ​Kraken’s current policy forcing innocent, verified users to obtain impossible government 'Specific Licences BVI' is not compliance, it is a failure of service. If we have proven our funds are legitimate, Kraken must provide a refund/reversal. Treat us with the fairness we deserve, unless you have concrete proof of illicit activity, stop trapping us and other innocent users in this impossible loop. #web3 #krakenfx

• 
  Luck 🍀, Ca-caw - @ Schiedam (@Luck_x_Luck) reported 42 minutes ago

  @krakensupport It is not a connectivity problem, it's a pop up page in the app blocking the option to log in in the first place.

• 
  Ray (@primeray333) reported 44 minutes ago

  Why is #kraken #krakensupport the only exchange that can’t trade $H. They say it’s a problem with humanity’s gateway but no other exchange is having issues. They froze it for 9 days causing holders to lose money. Seems like they don’t want liquidity leaving their platform.

• 
  Mesho (@Mesho13568) reported 45 minutes ago

  @benbybit @xStocksFi @krakenfx Hello, my account was restricted on June 4, 2026 and my Fiat withdrawals are locked. No response yet on my Compliance Ticket. Issue is related to receiving USDT from HTX. I’ve submitted all documents. Please escalate. UID: 368658685 — Appeal ID: 737be5ade6654418af7b557dfa32f3d3

• 
  RaccoonsUnleashed (@RaccoonUnleash) reported 45 minutes ago

  @krakensupport Some Sharon person tried to scam me and probably others. They were talking about routing upgrades through DApps servers which seemed very odd. Furthermore, they claimed the API needed to be hosted on a new server and they helped with the migration.

• 
  Maskripto (@fypdonk) reported 46 minutes ago

  [DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken

• 
  Randall (@BryanSpaulding7) reported 47 minutes ago

  @krakenfx @krakenpro @krakensupport It’s been over 8 days and my bitcoin transfer still says pending and no response from the damn customer service or sucking email

• 
  Jefe (@Ghost_OMM) reported 50 minutes ago

  @LionessOnX @cuban_lu @krakensupport They are absolutely useless I’ve been trying to contact them for days and received no help whatsoever.

• 
  Elena | Contract Security Auditor (@SecurityElena) reported 52 minutes ago

  @_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too

• 
  freedom (@theguardian1988) reported 54 minutes ago

  @krakensupport I have a withdrawal that's been stuck with the word "pending" for about 4 days. No support. I've sent emails with all the details and screenshots, but nothing. Can I get my money back?

• 
  Pandastg (@Alexis35623) reported 55 minutes ago

  @KrakenSupport Help! My account was hacked in early May and my email was changed without my consent. I filed an official police report immediately. Since then, my account has been locked and you have ignored all my emails and formal complaints. ​Because of this, I am now facing

• 
  BSCN (@BSCNews) reported 56 minutes ago

  Canton's institutional access just expanded... @KrakenInsto, the enterprise arm of the @krakenfx exchange, has just announced support for @CantonNetwork's $CC in its Qualified Custody framework. As of now, the biggest institutions using Kraken can hold, trade and borrow against $CC. This might not sound like a big deal but it has the potential to accelerate the institutional adoption of Canton Coin itself.

• 
  DomainExpansion (@wdympon) reported 56 minutes ago

  @krakensupport sir i need help my verified its pending for long time ago ? @krakensupport

• 
  Deplorable A (@Crimson_n_Cream) reported 57 minutes ago

  @krakensupport I need help from official @krakensupport