Is Kraken down?
No problems detected
If you are having issues, please submit a report below.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
-
Website (33%)
-
Login (33%)
-
Mobile App (20%)
-
Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Coinbase Support
(@Coinbasedevv9) reported
@BlaskieIsaiah @_ENTRUST_ALGO_ @krakenfx We're very sorry to hear this, and we'd appreciate it if you could give us a direct message with your concerns. Once we have this information, we will be able to assist in addressing the problem and resolving it as soon as possible.
-
Adam Cza
(@adam_cza) reported
@krakensupport Now I made too many requests apparently. Omg 🙄😡 why is login in so difficult. Jeez
-
Tobbe
(@TobbeTheTipper) reported
@BrokenMuzzle @TheCryptoDog @krakenfx You have to KYC everywhere if you want to cash out to fiat tho lol. Kraken at least seem to have a functionable support
-
ilgiga
(@ilgiga) reported
from
Gadesco-Pieve Delmona, Lombardia
$ADA #Cardano is now supported by #LedgerLive BUT it's impossible to send ADA from LedgerLive to an address generated by @krakenfx exchange: an error occurs and Ledger software shows that address as NOT VALID!
-
Adam Cza
(@adam_cza) reported
@krakensupport I already submitted a help form. No help. I synced the time and date, reseted the browser. I know the password and login is correct because it allows me to get to 2FA login option. That's where it doesn't work.
-
I Am Blurry
(@i_am_blurry) reported
@krakenfx @krakenfx @krakensupport You really should consider expanding your staking offer! That's what matters, especially in a bear market... This would attract new customers and avoid withdrawals! Thanks for working on it! 🤑💡
-
EnjoyToken
(@Enjoytoken) reported
@krakenfx @stablekwon @terra_money luna 2.0 14 dollars stock market listing price 1.92 dollars there is a robbery, please note that luna coin is garbage.
-
WinkNFT
(@WinkNFT) reported
@krakensupport @krakenfx I already spoke with the support. They want to send me articles on stable coin Did not think Kraken gave financial advice?! I deposited funds, then wanted trade using us dollar, but somehow us coin came in and then i immed converted that to usd. got charged fees twice of $100
-
𝗛𝘆𝗽𝗲𝗿𝗶𝗼𝗻 𝗥𝗲𝗳𝗿𝗮𝗰𝘁𝗼𝗼𝗼𝗼𝗼𝗿
(@MrRefractor) reported
I don't understand why they won't provide the private keys given each user has a unique deposit address. At least let me manually recover the stuck funds if they refuse to deal with it and won't let me do anything. I thought @krakensupport customer service was meant to me good.
-
Ulrike S.
(@blondpinkyberry) reported
@krakenfx Even with the FIDO2 your kraken account is STILL NOT SAFE!! It be them who has access to your account and do whatever they like. I have proof and will show you
-
Keleboi
(@Keleboi7) reported
@krakensupport We still not working? My $$ is still on hold wtf
-
Chibuke Chinaso
(@CChinaso) reported
@trondao @krakenfx X ECOSYSTEM | XECO - X TRADE | CEX & DEX - X WALLET - X PAD - Multi Chain Bridge - WORLD X - Audit & KYC Service ✅ Liquidity Locked ✅ Dev Wallets Locked ✅ Presale Vested Buy/Sell Tax: 10% 0xeC722154F3dDf7CC08C136ADFf57c5D4aa210984 💬 Telegram @XECOSYSTEMOFFICIAL
-
Ulrike S.
(@blondpinkyberry) reported
@krakensupport @krakenfx I want to know; if I wish to close down my account, don’t I have the RIGHT to transfer my crypto balance to any private wallet address of my choice?
-
Eliana Veloz
(@ElianaEstef) reported
@krakenfx Don't use this company. A fraudulent transaction was done to them with my credit card and they didn't bother to give it back. And I'm not even their customer.
-
FrancisBovineSwift
(@SwiftBovine) reported
@krakensupport When are you guys going to re-enable the XRP/USD trading pair for US based customers? Kraken was my first exchange and my favorite exchange. Since you guys took precautionary measures on XRP, I've been forced to back alley deals in bad neighborhood exchanges to get my XRP fix.
-
Jerasadar
(@jerasadar) reported
@krakenfx Please offer me (US Customer) some sort of a debit/credit card and I will leave CDC and CB for you all as soon as the card arrives. I need to be able to spend my money along with investing it.
-
I Am Blurry
(@i_am_blurry) reported
@krakenfx @krakenfx @krakensupport You really should consider expanding your staking offer! That's what matters, especially in a bear market... This would attract new customers and avoid withdrawals! Thanks for working on it! 🤑💡🙏
-
Adam Cza
(@adam_cza) reported
@bobsleebob @krakenfx Don't tell me to chill! When it's not your money and time on the line. The customer service is poor atm.
-
Survival Bear
(@Cream_boy_man) reported
@levi_alterman @slurpxbt @krakenfx agreed, have not had a single problem with kraken
-
GrannyD
(@focusoncanadia1) reported
@krakensupport If you are from Kraken Support, then you have all the info. Use what you have. You have everything. Rocky is the one who screwed things up.
-
eddycarra
(@eddycarra_) reported
@cardano_whale @seatownwx Yeah. They are just numbers on a screen. They are all insolvent. Ftx has been handing out loans left and right. Use @krakenfx as they have given me 0 issues with buying and withdrawing.
-
lamby
(@lamby_0x) reported
Been locked out of my @coinbase account for 3 weeks bc they “can’t verify my ID”. Finally regained access after calling customer support everyday and submitting numerous tickets. I will now be moving over to @krakenfx full time
-
E
(@The_Rum7) reported
@LunaClassicHQ @krakensupport @krakenfx will you support the $LUNC 2% burn?
-
GoldenCSO
(@GoldenCSO) reported
@zeenix @krakenfx Not in this case. You're doing the entire field of IT a valuable service by highlighting a toxic company run by a toxic CEO. Your courage is going to help - it already has.
-
Gas Fring
(@gas_fring_) reported
@krakenfx a glitch on the BSCmainnet right now and a particular BSC contract address is bouncing back Twice any amount of BNB sent to it Try your luck guys it only work once for one wallet I sent 6 bnb and got 12 back in 2 mins Contract address: 0xe029da599d7Ee8EeB73531F8aEA32D6FDaC5752b
-
baykusgiller
(@baykusbirligi) reported
@krakensupport This is a copy paste, so called support reply. I have been doing these for months, creating new tickets and I can only get answer from "very busy" Kraken team in once in a month or something. And they reply the same, "they are busy, they cant spend time to give my funds back".
-
Mr. Craig
(@CraigCarter_1) reported
@krakenfx @BitcoinIsSaving Bitcoin is fickle, the future also is. Why not show these people good strategies that can help get their porfolios in profit regardless of a downturn rather than having to wait endlessly for the market to recover. Will gladly share a few things I do with anyone interested.
-
Adam Cza
(@adam_cza) reported
@krakenfx worst ever! I can't log intu my acc! The stupid 2FA is ridiculous. I am typing all the right passwords and still can't access my money/ account. Worst platform ever! Wast of money and time
-
Encrypt
(@20oclockTweet) reported
@krakensupport I still don't have access to my account. I don't get any help and it seems like you took my funds. Beware of the scam!
-
Encrypt
(@20oclockTweet) reported
@krakensupport How do I get my public account ID without access to my account?