Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (38%)
- Transactions (23%)
- Login (23%)
- Website (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Province de Liège
|
Mobile App | 6 days ago |
 Mannheim
|
Mobile App | 6 days ago |
 Paris
|
Mobile App | 6 days ago |
|
L’Étrat
|
Login | 7 days ago |
|
Paris
|
Mobile App | 7 days ago |
|
City of Brussels
|
Transactions | 12 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Lorenzo (@Perafunk) reported@FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off
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dafusia (@dafusiamusic) reported@Aflyon_Thewall @krakensupport i have the same issue and it's sus. I refreshed and it always takes forrevver to load - I'm referring to kraken pro
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Onlyonehunter | ETHGas ⛽ (@onlyonehunter12) reported@CryptoMiners_Co @krakenfx @krakenpro This is actually a pretty big move. Easier access to perpetuals in the U.S. was only a matter of time
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Matej (@matejbusic) reported@krakenfx takes your money, then goes quiet. Day 8 no reason given, no support available...
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zierl (@ShenQuant) reported@krakensupport hope you can actually support and not just have this public facade of pretending you are all here to help the community, i still havent had a responsive support team tell me anything, 24+ hours of silence
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Mansur (@MansurEcho) reported$BTC below $60K. Everyone is asking if this is a bear market. Here's how I see it. We've been through real bear markets. It was 2018, 2022. Those were absolutely different. Regular day these years was: projects shutting down every day, teams disappearing, exchanges collapsing. Influencers are quitting their channels due to an extremely high level of fear. Right now, the opposite is happening. More projects are launching. More institutional money is coming in. @krakenfx just became the official sponsor of the FIFA World Cup. @SpaceX holds 18,000+ BTC on its balance sheet. ETFs exist. The infrastructure is bigger and stronger than it's ever been. I've been building in crypto for 7+ years. Every time $BTC drops 40-50%, the same question comes up to me. Right now, underneath the price, everything is still growing.
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Matej (@matejbusic) reportedIt's been 7 days @krakensupport you fail to explain why you froze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash
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CoinCollector (@boederzeng1) reported@krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.
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Dawny (@0xDawny) reported@krakenfx lmao tokenized spacs still same old **** my tracker shows real on chain data not this crap
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Aflyon Thewall (@Aflyon_Thewall) reported@krakensupport All my other apps are working
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Matej (@matejbusic) reportedIt's been 7 days @krakensupport you fail to explain why you feoze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash
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KING 042 ⚪️🔴 (@KingKene042) reported@FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?
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ldceli (@ldceli) reported@krakenfx can't withdraw my money from kraken, impossible to contact any human i'm constantly directed toward useless AI or FAQ, is there a human on this account that can help?
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GG Bond (@BIGBOSS_BRK) reported@krakenfx When will the APT chain support USDC? I see that the APT chain already supports USDT, but not USDC.
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Pathfinding in AI&Crypto (@Pathfinding_AI) reported@krakenfx opened access to a tokenized IPO, while the market is looking at @SpaceX with a $1.75 trillion valuation and a $75 billion IPO plan. In the announcement, the exchange did not name the company, but on June 5 Reuters reported: SpaceX is closed to the PRC and Hong Kong, and Bloomberg reported that applications from there were ordered to be rejected. 🧐 Tokenized IPO - this is participation in a placement through a token inside a crypto exchange. Like an electronic ticket: you submit an application in advance, and on the day of the IPO you receive xStock at the placement price. How does it work? • On @xStocksFi, the token is backed by a share 1:1, but without voting rights. • The scale is already big: in the first year, xStocks gave $30+ billion in volume and 125,000+ unique holders. On May 23, the SEC had already slowed down the innovation exemption for tokenized stocks, but the market is still moving forward. For the user, this is a chance to get into an IPO not through a fund for the chosen ones, but directly through crypto. But geo-restrictions have not gone anywhere, and xStock is weaker in rights than an ordinary share. Tokenization is breaking the fence around IPOs.📝
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Theo (@0x55666) reported@krakenfx Why are my funds frozen after depositing from Binance to Karken? Please help me resolve this.
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Codiar (@Codiar6) reported@BooneW @krakenfx Therefore, I have supported and will continue to support projects such as @THORChain . There should be no KYC and permissions in the future
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Peter Popeszku (@Peter_Popeszku) reported@krakenfx why is the site not updating the account information?
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DomainExpansion (@wdympon) reported@krakensupport sir i need help my verified its pending for long time ago ? @krakensupport
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stupidtrader (@lostinthechart) reported@matejbusic @krakenfx @krakensupport Its not legal for sure, sad thing with such things is that legal actions require you to put up lots of capital and will still take over a year before anything will happen. But Kraken lost my trust for sure, they only have AIs as customer service who cant even properly read
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SONEGO⚡️ (@juliano_sonego) reported@krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks
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Olatoye Michael (@michael_ola1804) reported@krakensupport Pls I can’t have access to message you directly! Can you give me third party or first send me a inbox pls
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Crypto Shark Trading (@cryptoshark0x) reported@CalmnessWithin @krakensupport Same issue on my side currently
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linktopher11 (@VTLink) reportedDay 4 of being a kraken + member and still not getting service or help with my issue, this @krakenfx account sucks.
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dafusia (@dafusiamusic) reported@krakensupport HELLO, I've escalated a matter regarding depositing funds via chat support - It's been more than 5 hours and still "confirming" - Please have someone respond ASAP.
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Deftsuo (@deftsuolol) reportedI know there is issues with USDC deposits over ARB, but it's been almost 12 hours guys. @krakenfx @krakensupport Any ETA to resolution here?
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AO Daniel (@iamaodaniel) reported@krakensupport I’m never gonna get my money back from you guys for some reasons I didn’t know How can a company like kraken say they don’t know Roarmoney account or they can’t verify the roar money account I provided You all should employ professional customer service agent smh
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緑のおっさん.ink base.eth (@Jeilmm) reported@layer3 @krakenlistings I support @krakenfx
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CodeZen (@CodeZen_vx) reportedWhat's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket # 21484330 @krakenfx @krakensupport
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Claude (@claudedonze) reportedcan't find my address, the Ref-ID or Transaction ID provided by Kraken on CantonScan (?) anyone @krakenfx can help me out here