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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (35%)
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Mobile App (35%)
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Transactions (24%)
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Withdrawals (6%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chartres-de-Bretagne |
Mobile App | |
 Chattanooga |
Mobile App | |
 Caracas |
Website | |
 Oviedo |
Website | |
 Zürich |
Mobile App | |
 Östringen |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@emmm_deeeee) reported
@krakensupport What’s the use! the questions you ask to reset the 2FA with respect to transactions I’ve made are in 2017! As a small player in crypto currency the transaction confirmation do not have specific details I.e dollar amounts. Here is my last support ticket: #3263054
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Jon
(@NvrEndingTheos) reported
@krakenfx Depends what you mean by help.... To the rich who drop millions on it....to the poor who own .00006.
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TMB Consulting Group
(@TMBConsulting) reported
@krakensupport you guys don't reply to my emails and escalation for help to get access to my account but you spam me from the same support email address to join a webinar on security?????!!! Having a laugh at my expense?
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Chapley Watson
(@chapleywatson) reported
Anyone use @krakenfx support? I'm curious if it exists unlike @coinbase's support...
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Only 10.54% Left
(@StackingHats) reported
@c7five @krakenfx If you get contacted by Kraken, who tell you they are listing another shitcoin, they are working a scam and you are the victim.
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Correa F
(@FahedC) reported
@chapleywatson @krakenfx @coinbase They solved the problems very quick
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Gombeen
(@Highkingofcryp1) reported
@krakenfx @KrakenFutures KF is down. Can something be done about this ASAP?
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andrew hunt
(@darth_coin) reported
@krakensupport the exchange isn’t working for Solana, it says i have zero Solana in my wallet when I try and exchange
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VeChainer
(@VRetweeter) reported
@krakenfx Slow *** exchange.
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Chris_P
(@Cris_Pap8) reported
@tsallGoodmann @krakenfx I also participated only via polkajs but I can feel their frustration Raising awareness and try to fix this is the less we can do! This is a very unfair decision and needs to be changed ASAP
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BitBlocks368
(@BitBlocks368) reported
@krakensupport @chapleywatson These guys are great. But never settle for anything but fair and reasonable Go Kraken support
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TMB Consulting Group
(@TMBConsulting) reported
@krakensupport XRP up 16% and I still don't have access to my account... Wow Kraken, well done on how to steal your users money with no consequences for you...
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adversedbutsmiling@gmail.com
(@adversedbutsmi1) reported
@krakenfx Is WA still giving you issues? Want to use kraken.. but still can’t :(
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CALLEJAMANTO
(@CALLEJAMANTO) reported
@TMBConsulting @krakensupport I was able to recover my locked account with the help of @Vanillacoral. He is trusted and legit. Contact him. Am sure he will help
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TMB Consulting Group
(@TMBConsulting) reported
@SamGonz51010926 @krakensupport @the_acunetix Why I need to pay for recovery when Kraken themselves are the ones that locked my account!!! They should be able to resolve this issue
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TMB Consulting Group
(@TMBConsulting) reported
@krakensupport it seems you support suspicious activity on your exchange. When user reports it, you don't prioritise it and no response. We just have to accept we are locked out and lost our crypto and you can claim our account to take whatever value we have left on it...
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persiansato
(@persiansato) reported
@krakenfx dont block around world ppl if you believe it !
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🔸️ZeⓂ️oood🔸️
(@zemoood) reported
@krakenfx .. #kraken : so when a customer sends the same amount twice in a row on fast sepa , the second will be blocked and held for manual approval ? 24h 72h ? More ? Why there is no warning on the deposit page 😕 ?? Disappointed and frustrated...unprofessional!!!
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Anthony Giuliani
(@Antoni_Giuliani) reported
.@RepVanTaylor what’s the best way to contact you to discuss an issue with @krakenfx? 6 months funds have been missing, no response to my BBB complaint. Only generic emails back. Consumer funds going missing and no action.
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TMB Consulting Group
(@TMBConsulting) reported
@krakensupport as expected, useless and no help. Getting close to 24 hours since I've been locked out of account. No feedback from Kraken for over 18 hours unless I've chased via live chat... Even then feedback isn't helpful
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TMB Consulting Group
(@TMBConsulting) reported
@krakensupport btw XRP is 14% up, can't access account to set TP or even sell. I bet when this is resolved, XRP will have dropped so hard, my crypto is worthless
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Achilli Bastien
(@Stiouf12) reported
@krakenfx Hello When will you accept the BEP20 or provide solutions for transfer errors on the bad blockchain because this happens even with experience (speed, application bug, etc.) I am in this position where my tokens are on my Kraken address but via the BEP20 blockchain.
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TMB Consulting Group
(@TMBConsulting) reported
@chapleywatson @krakenfx @coinbase For urgent and major problems they just respond to make it look like they are here. Nothing else happens afterwards. Suspicious activity on my account, had one or two replies on email and Reddit but nothing else... Completely ignored
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Shivani2006
(@Shivani20062) reported
@SharkeyJohnson @krakenfx New to Crypto? Worried about anything related to Crypto? Making too much loses on your investments? Have new Crypto ideas you wanna share? Need help on Crypto trading and staking? Wanna make good money from Crypto trading? Send @Deborah07301621 a message, and you are good!💰💰💰
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TMB Consulting Group
(@TMBConsulting) reported
@krakensupport trying your live chat for like the 4th time... You'd think I am just doing nothing all day but have time to talk to Kraken support...
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₿itcoinDaddy 🌋
(@schulzzy) reported
@BellaNg49477418 @Ali47594539 @krakenfx A ****-coin that will be going to zero in the near future
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clark kent
(@super360show) reported
@krakenfx using a browser is very nice to access your service. But the print is small and not mobile friendly. The app you have lacks detail and really sucks. It needs work.
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J31
(@J31_crypto) reported
@krakenfx @jespow i love you bro but the people working the chat function are awful ... you'd be btter off hiring a developer to build an AI to respond intelligently ... these ppl are wasting their money and horrible at their job ... please help me release my money !
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Kryptoinsel.de 🌴
(@kryptoinsel) reported
@krakenfx People who don't give a **** about fundamentals.
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Jimbo
(@J_JUnited3231) reported
@krakenfx $ubx @UBIX_Network 🚀🚀🚀🚀 with a little help from @krakenfx by listing $UBX we will get there much quicker 🤔