Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 27 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
|
Paris
|
Mobile App | 2 months ago |
|
L’Étrat
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Louis xvii (@abbas_xvii) reported@kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.
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Nilanjan Sen (@nilanjan) reported@krakensupport my withdrawal request is pending for 20days. Can you help on this
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pcash890 🇵🇹 (@officialpcash) reported@krakenfx Why is my coin still pending after 6 business working days? This is frustrating
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FEBO (@AnicicZvonko) reportedHi, I am stuck in a support form loop. I deleted my 2FA and cannot open a ticket via web. Please help me create a recovery ticket."@krakensupport
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Nilanjan Sen (@nilanjan) reported@krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.
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Vickie Arrington (@VickieArri10) reportedWhy is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!
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derf.liw (@derf_liw) reported@krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks
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Mark - Crypto Recovery (@RecoverwithMark) reported🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.
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Vickie Arrington (@VickieArri10) reported@JongenotterSven @krakensupport Hello Support, This is another business day gone and still no update from your team regarding my withdrawal. I need an update on my money. It’s almost a month!!! What sort of treatment is this to your customers? You don’t even reply DMs anymore
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Arjun Sethi (@arjunsethi) reported@veda_labs @krakenfx @SentoraHQ slow and steady, build what customers want. no need to chest pump or headlines that dwindle over time.
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Dhabi.base.eth (@YoungDhabii) reported@Rifty_7 @krakenfx This **** chain is down 99.9% ZERO
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AO Daniel (@iamaodaniel) reported@krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before
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Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported@krakenfx I can't login to my account 😭
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ShibWhalePump 🚀 (@ShibWhalePump) reported@SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝
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Nomisma (@CryptoLover9527) reported@txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity
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FutureObserver (@ernestobtc) reported@krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.
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Jacob Jensen 🇺🇸 (@jakesevara) reportedPlease help! 🙏🏼 I sent all my #hbar from my @Tangem wallet over to my @krakenfx account & missed putting in a memo & now it’s disappeared😫 I contacted Kraken 1 min after it happened & completed a ticket including all of the needed info 8 hrs ago… still nothing @hedera
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ZatzSports (@ZatzSports) reported@krakensupport I want help and I don’t want to talk with ai. I have had my account for more than a year and never had any issues buying or selling then 2 weeks after my last transaction my bank account was -299.00 and said Kraken. After talking I my bank that was reversed but you canceled me
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Casper CSPR News (@CsprNews) reportedNot long now until $CSPR trading goes live on @krakenfx and @krakenpro. This will be an important step forward for @Casper_Network, opening the door to one of the largest #exchanges customer base will be huge for #Casper holders old and new. There’s so much going on at Casper right now, it’s hard to not be excited about what lies ahead. 👻🐙
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Jason Shaw (@jason_shaw26) reportedRobinhood just opened crypto trading to AI agents. Eligible US customers will connect third-party agents from Anthropic, OpenAI, and xAI's Grok to trade crypto on their behalf. @krakenfx announced their version days ago, Robinhood jumped in almost immediately after. Everyone's racing to cut competitors off before the agentic narrative peaks. Set up runs through agentic accounts via Robinhood's MCP server: define a strategy, set spending limits and guardrails, the agent analyzes markets, rebalances, and submits orders without per-trade approval. The equities/options beta from late May already pulled 70,000+ agentic accounts. Kraken just told CNBC that agentic trading is now core to their app. BNB Chain is building an entire L1 for agent execution. Now Robinhood plugs Claude and GPT directly into brokerage accounts. Everyone wants to be on the AI agents hype wave, or build real utility? What do you think?
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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Ömer (@traderomercan) reported@krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.
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Yash Bro (@Yash979797) reportedInk by Kraken- Still one of the most underrated L2 farms right now. Quick overview: Ink is Kraken’s own Ethereum L2, built on the OP Stack and part of the Superchain. Launched mainnet in December 2024. Designed specifically as a DeFi hub not a general purpose chain. Funding / Backing: Ink received a $42.5M grant from Optimism (25M OP tokens) specifically to build the chain. Parent company @krakenfx is extremely well-funded (raised $800M at $20B valuation in late 2025). So capital is not an issue. $INK Token & Airdrop Status: • Token is confirmed • Fixed supply: 1 billion • Large portion (around 45% according to earlier leaks) is for airdrop/community rewards • Points system is live since April 2026 How points are earned: 1. Kraken Pro activity (spot, futures, holding, staking etc.) 2. Onchain usage- mainly: • Tydro (Aave-powered lending) • Nado (Kraken’s perp DEX) TGE Timeline: Originally guided for July to September 2026. Right now community consensus and advisor signals are pointing towards September 2026. Latest numbers (as of late July): • TVL sitting around $170–200M+ • Daily transactions jumped hard (nearly 295k recently, +77% WoW) • Real app revenue is being generated (not just empty activity) Is there still time to farm? Yes. If TGE lands in September, you still have roughly 5–6 weeks of meaningful activity left. Consistent usage > one big dump. Better to start now than wait for clearer signals. Quietly one of the cleaner CEX-backed L2s with real distribution power (Kraken’s user base). Still farming this one. You? NFA | DYOR @inkonchain @krakenfx
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Sina (@anis_ena15) reported@chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage
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Lucifer Lucifero (@jbfly46) reported@krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.
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Chevy (@EvelynGMusic) reported@krakensupport Dude ive been unable to access y'all's app for DAYS the second I put a few hundred dollars and traded crypto. What the hell is going on
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Meysam Moradpour (@MeysamM22892) reported@krakenfx Please help me 😭
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Spook (@Pupchicoin) reported@Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top
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CryptoDiffer Analytics (@CryptoDiffer) reported@RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.