Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 17 days ago |
|
Zwischenahnerfeld
|
Login | 25 days ago |
 Yukon
|
Website | 26 days ago |
|
Tegernsee
|
Login | 1 month ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Jordy Meady (@jordyymeady) reported@spurshalf100 @SpursOfficial @krakenfx Kimsky made errors in 1 games, Vicario loads of games
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Centlogix (@CentlogixAgency) reported@solana I hear @krakenfx would like to help you with some of your issues…and help legitimize your coin
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KINGVALEX (@VALELORDX) reported@MarioSewNice @CryptoYeezussss @krakenfx Idk why ******** you people keep tagging me on peoples pages I never even heard of , you think I give a **** about somebody else’s pockets LIKE YOU. Worry about what YOU DOING instead of other people’s pockets and stop tagging me in random peoples pages. Nobody ASKED YOU.
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Thémis (@tisisdike) reported@CoinDesk @krakenfx @willcanny99 It’s your job to report on informant things before they become a problem
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FundedPropTraders.com (@fundproptraders) reportedCrazy story unfolding at @krakenfx — a criminal group is now attempting to extort them with videos of internal support systems after two insiders were caught accessing limited client data. Key takeaways: No systems were breached, no funds were ever at risk, and Kraken is refusing to pay or negotiate with the bad actors. They’ve already involved law enforcement and are pursuing arrests. At @fundproptraders we operate with the same uncompromising focus on security, rapid response, and protecting our traders above all else. This is a stark reminder why ironclad internal controls and zero tolerance for insider threats matter in every part of finance. Respect for the transparent update.
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Utsav R. Mehra (@UtsavMehraa) reported@krakenfx @BuckOnTwidder **** off don’t try to be funny you blocked me from buying Crypto
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0xjeth.ink.base.eth 🟦 (@J_3thplayer) reported@Inkscore @krakenfx @inkonchain Link is broken
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whypaytrey (@trey_tijerina) reported@ALE93NFT @SilviuSurel @krakenfx The price action on this shitcoin is terrible.
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RAREMINTS (@raremints_) reported🚨 @krakenfx is under threat of "extortion." The crypto exchange's Chief Security Officer announced on X that a criminal group was threatening the company. He assured that Kraken's systems were never breached and that customer funds are safe. Other crypto exchanges in the past, like @coinbase, have faced similar issues.
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anshuuu (@Aniee47) reported@Crypto_SunnyS @gensynai @krakenfx i have only block and swarm role i think i am not eligible
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Amedeor⚡∞ ₿ (@supbtc) reported@krakenfx No narrative just facts with internet computer protocol #icp . Everything onchain and interoperable . Blockchain compute on blockchain . No need for aws or gcp . Aws and gcp will be using icp to provide infra as a service (cloud engines) So either use it or lose it
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Tom Talks Cars (@TomTalksCars) reportedDoes anyone have any idea on how to get access to FIX with @krakenfx ? @krakensupport
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De Flandres (@Pacifica2525) reported@LiteStrategy @krakenfx What he/she meant to say was: "OG crypto, Litecoin, developing DeFi L2s, including yield opportunities, with optional privacy, gaining institutional level attention, without being a Proof of Stake coin." Now, all we need are crypto exchanges to support MWEB for Litecoiners.
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o.0 (@Almamari1095042) reported@krakensupport I wrote to them, but I know they won't reply for several weeks. They're slow.
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Alpha ◕_◕ (@AlphaRomero_) reported@CryptoLyf90 @Nieu_X @krakenfx No problem at all ദ്ദി༼ ˵ ◕_◕ ˵ ༽
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Aflyon Thewall (@Aflyon_Thewall) reportedCEXs like @krakenfx will cease to exist if they keep fees so high. Over $200 to sell a Bitcoin. $30 on DEX… I will give to them for good customer service… but s# it $200 is $200 bucks man
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Sandmark (@sandmark_news) reported@krakenfx disclosed it is facing an extortion attempt after two former support staff members improperly accessed limited client data affecting ~2,000 accounts (0.02% of users). No funds were at risk, systems were not breached, and the individuals were quickly identified and removed.
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BogDrakonov (@BogDrakonov) reported@krakensupport Sure. It's hard to collect data for as it loops too fast. The easy fix is to just not have trackers on your site at all. Privacy should be respected.
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Macro Bombastic (@MacroBombastic) reported@krakenfx Mate, Kraken's been around the block a few times, they're not going down without a fight.
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colin stewart (@quaverlug) reported@krakensupport Funny how I get a response straight away on here but ive sent several emails to support that have been ignored
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potatohead (@0x_bigbazookas) reported@krakenfx fix ink/tydro hole pls
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Penpal (@Pnlpal) reported@0xSweep @krakenfx can i take the free customer service slot left open?
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WP 81 (@WaynePenfo21311) reported@LastWordOnSpurs @SpursOfficial @krakenfx Unfortunately he isn't a magician these players will take us down
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יוסף 🇺🇸 (@boardkeys) reported@claudecademic @c7five @krakenfx “Banks don’t hire support staff in third world countries either.” maybe not in europe but in the USA this is common practice lol businesses do not care about the quality of services they only care about their profits
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JoeKing (@JoeKingOne33) reported@krakenpro Here's the Customer service phone number if you don't have 10 million in assets... @krakensupport (888)837-8818 let me know how it goes in the comments... 👾
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Detective Pikachu (@Sweetycrem) reported@krakensupport Good morning, please I bought usdt on your platform about an hour ago using my linked chime bank account but till now, the usdt is not available for me to withdraw, please I'll like to know if there's an issue with my account.
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Craig Torres (@ctorresreporter) reported@hannahdlang of @reuters has a nice scoop today , finally detailing what exactly the Fed gave @krakenfx with its master account. The idea that the Fed was running a live crypto bank ``experiment'' and hiding what permissions Kraken had was an absurd lack of transparency. Per Hannah: --Kraken has access to Fedwire and can hold ``limited'' balances overnight. --Cannot access interest on reserves, no access to ACH, or FedNow, no access to the discount window. --Hannah, reports, I think that Kraken doesn't want to say whether it has access to daylight overdraft. There are FOIAs filed to get this information, so chapeau to Hannah. Big question of daylight overdraft needs to be answered at some point.
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Raguram Selvaraju (@raguram_89) reported@krakensupport This means you haven't understood the issue.I am unable to remove the Cointracker from my Kraken account and that is the problem and I gave the screenshots to explain the same.
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Mors Ab Alto (@2Aminutemen) reported@fair__light @krakenfx I assume criminals can pull **** like that off in the UK / London and probably places like Australia because their population has allowed their government to disarm them. In the States, there’s high probability you will be 🔫 by *someone*
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Chaps (@chapscode) reported@krakensupport Hello, I got a mapping problem with your assets codes. For example, looking at the data from your API for asset pairs, we can see XBT/USD. But when we want to subscribe to the Ticker with it, it says unsupported. The accepted value is BTC/USD. Where can I find a good mapping?