Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 25 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
|
Paris
|
Mobile App | 2 months ago |
|
L’Étrat
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported@krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football
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Mightyfool (@Mightyf00l) reportedAttention all @krakenfx / @krakenpro users. Imagine being new to crypto. You make your first careful investment: €10. One second later, you're down 5%. Not because the market moved. Because you used Kraken's "convenient" Convert tool. €10 → 11.15 USDC → €9.51. Round trip. Nothing traded. Nothing moved. That's not a fee. That's a tax on being new — wrapped as convenience, priced for people who don't know better yet. And it doesn't just hurt them. This is the first impression crypto gives every newcomer. We can do better.
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Vik Sharɱa - Cake Wallet & Radar Chat 🇺🇸 📡 (@vikrantnyc) reported@Kruwed @krakenfx @cakewallet That's Changenow.. not Cake Wallet. You are really moronic. Our partners do THOUSANDS of trades worth tens of millions PER DAY in Cake Wallet with no issues. Keep trying to push your FUD for whoever you are working for. It's not working though.
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xenu (@xenumonero) reported@Kozik571 @krakensupport No, they are slow-playing a delisting.
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Pierre Popèrze (@PPoperze) reported@grok @krakenfx @Mastercard Holy **** this makes the card a horrible trap for usual ppl
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Oleksandr Byelskyy (@caniok1111) reported@krakenfx Kraken can you please review my support ticket? I’ve been waiting for over 2 months now to get ahold of somebody 😭
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Meysam Moradpour (@MeysamM22892) reported@krakenfx Please help me 😭
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Ink Daily (@InkDailyTK) reportedExactly! The endgame for crypto is people using it without knowing they are, it's going to be seemless! For years crypto felt like its own world. The setup was too hard, the UX was rough, and you had to understand too much before you could do anything. That will change with AI, and Crypto will become AI rails or regular infrastructure. In the future, people will simply ask for custom tools, workflows, payments, automations, identity checks, escrow, settlement, authentication, data access, ownership transfers, and agent-to-agent transactions. Under the hood, crypto rails get picked over legacy rails because they're cheaper for that kind of work. Anything that has to transact, verify, authenticate, settle, permission, coordinate, or move value can run on crypto infrastructure. Sure...cards are fine when a person buys a coffee but when software pay software at a fraction of a cent ,or when money has to move across borders at 3am, they're going to break So the future for crypto, won't be user thinking "I am using crypto." - They'll simply think "this just works." That's the main shift this cycle. Crypto stops being a product you have to learn and becomes plumbing that agents use to build and transact at a fraction of today's cost. So bet on infrastructure, bet on @inkonchain & @krakenfx!
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TRADEHACK (@Armstrongskrr) reported@breakoutprop @krakenfx Your discord link isn’t working
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Berly Martawardaya (@bmartawardaya) reported@FabrizioRomano @krakenfx Its about time a team stop Argentina with blatant leniency and support from FIFA. Let it be England. They get on semi final on their on blood, sweat and tears. Then Mbappe and Deleme will lead France to win the cup for the third time
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Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reportedNO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!
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dennistang (@francistang7) reported@krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！
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Uniqjewelrydesigns (@gmissy17) reported@hueprints @krakensupport No no funds for help
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Herman (@hvdm1987) reported@guillaumedemac1 @gxselby @krakenfx I have been in finance/crypto for over a decade, have worked for one of the best market makers in the world, two different exchanges and consulted for more companies in the space than I care to count. I promise you that it is not only difficult, it is damn near impossible.
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ɱ (@veksonpu) reported@ofrnxmr @krakenfx Never liked kraken. They are the type of exchange that pretends to be privacy-friendly but when the cartel tells them to **** off they actually **** off instead of fighting. Classic btc eth cartel owned exchange. Turns out they are not any different than cb or binance
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PepecoinLFG (@PepecoinLFG) reportedyeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.
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kl (@kl100x) reportedIf @pepecoins fixes @getbasedai they truly deserve to be the number one $PEPE coin Especially with recent developments with @krakenfx and Kekspace. After all, they are the first and original Pepe meme coin since 2016 Just hard to support after BasedAI, so we wait and see
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Joey Kimmons (@CrawlingShadowX) reported@naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.
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FutureObserver (@ernestobtc) reported@krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.
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Flavz (@ZeeN90867645) reported@breakoutprop @krakenfx If you are that confident you don’t have to drag others down just to look good. It’s called respect you both are trying to make it at the end of the day.
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Alex (@Alex57924649) reported@krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?
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Bence (@Mcistifan420) reported@krakensupport Hey @krakenfx my account has been service limited for almost a week. I wrote an email but I haven’t got an answer. Pls help
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Vickie Arrington (@VickieArri10) reported@MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.
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WOO X (@_WOO_X) reportedWOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.
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leo (@bahboi_leo) reported@krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also
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mianma.ink (@quath93) reported@sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain
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Theoretical Physicist (@Theo_Physic) reported@krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.
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Adam Garvey (@BTCAdam88) reported@krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +
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IMPERIUM CRYPTO✨ (@Imperium1crypto) reported@FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.
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afshin1994 (@AAsf32656073) reported@krakenfx Your site does not work in my country. I made a deposit last year.. no one was responsible for the loss of my property..