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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 03/21/2023 10:05

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • Login 40.00% Login
  • Mobile App 30.00% Mobile App
  • Transactions 10.00% Transactions
  • Website 10.00% Website
  • Withdrawals 10.00% Withdrawals

Live Outage Map

The most recent Kraken outage reports came from the following cities::

Loading map, please wait...
GermanyPeine Login
SpainBormujos Transactions
United StatesHouston Website
GermanyFrankfurt am Main Login
BrazilOlinda Login
GermanySiegen Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:
  • patricktown Crypto Knight 💜 (@patricktown) reported

    .@krakensupport is friggin' excellent. Opened a detailed ticket about an API issue & they responded right away with very useful info. Then they followed up days later to make sure the issue was resolved. Definitely instills confidence in @krakenfx during these rocky times.

  • knox_trades knoxtrades | (@knox_trades) reported

    Comparing @coinbase Business support to @krakenfx Business support isn’t a comparison. Kraken support has been incredible to work with while setting up a business account. 🙏

  • bitcoinisation ₿itcoinization  (@bitcoinisation) reported

    What is going on with @krakenfx ???? Why are you holding on my withdraws? I can't withdraw because of a hold on my deposit that I made last Saturday which cleared on my account on Monday. If you are having banking problems why did you allow the deposit to take place???

  • sushigirlie2022 sushi (@sushigirlie2022) reported

    Can someone help me how to deal with @krakenfx . I am not able to transfer my bitcoin out of the exchange for over 2 weeks now. Anyone else has these issues?

  • metaneuron metaneuron (@metaneuron) reported

    .@krakenfx is taking weeks to verify accounts, so people are unable to withdraw their funds. Maybe they are hiding a liquidity problem? is Kraken solvent? @krakensupport

  • 0x000000000marc Marc (@0x000000000marc) reported

    Got absolutely rugged by @krakenfx by using their mobile app instead of website. Instead of their regular fee schedule they charge 1.5% through their mobile app to market buy with existing balance. (Not credit card buy). Really disappointing.

  • robvdgeijn Rob van de Geijn (@robvdgeijn) reported

    @krakenfx would like to inform you that the servers are very slow. - Problem loading data. Check back later. - No direct acces to assets and need to reload page multiple times to acces trading assets.

  • nigelgjones Nigel Grimshaw-Jones (@nigelgjones) reported

    @krakenfx Hi Guys, I logged in this morning from NZ. Support keeps logging me out so come to Twitter. Normally use SB off ramp, its still there and I need SWIFT. Do I still use it or change to Frick? If I change is there anything I need to do apart from select Frick?

  • GMGoz1x GM (@GMGoz1x) reported

    @krakensupport Regarding your current investigation on intermittent issues with market data connectivity within Kraken Pro. -- I had a similar issue but it has now been resolved. I presume it was due to Filecoin (FIL) Funding Maintenance

  • BSquared_CI Fred Garvin (@BSquared_CI) reported

    @krakenfx is the exchange down ? It will not load

  • HollywoodSnob_ HollywoodSnob (@HollywoodSnob_) reported

    @krakenfx Your site having big problems. Funding page not loading completely. Other pages show "internal error". Fix your stuff!

  • TeeGee7807 Tee Gee (@TeeGee7807) reported

    @krakensupport coinbase is down having connectivity issues with logins...I'm thinking of switching over to Kraken.

  • LuckJulian JulianLuck (@LuckJulian) reported

    Coinbase’s market depth was halved in March, while Binance’s was down 13%. The trading volume of USDC-USD pair hit a record high on March 11th, reaching $600M, of which @krakenfx dominated.

  • KangaMage KangaRoo (@KangaMage) reported

    @krakenfx Please get Plaid working for Texans.

  • chashbereal chandra (@chashbereal) reported

    @krakenfx 0x50a7bf5ab490883dcf1daf3bd83d76236edc7dd7 sorry to disturb but may I borrow $50 for hospital fees... your help is very helpful, thanks

  • sham_alisha mary ann cervania (@sham_alisha) reported

    @hereintheearth @krakensupport I feel It will be nice if render a little help, contact @Light_techz am sure he'll help

  • CoinWendy WendyCoin (@CoinWendy) reported

    @risa_staking @scottmelker How can we help support this? @krakenfx

  • Bx_user Bx (@Bx_user) reported

    @krakenfx Got in contact with your support because I had a transaction pending that went through a bank that collapsed over the weekend. Called a direct line, no run around automation system, got everything sorted out. You guys have earned my business for a long time to come. Thanks. 🙌

  • jespow Jesse Powell (@jespow) reported

    @solanobahn @krakensupport If it's there, the rail is still operational. Support could be discontinued in the near future but we'll have to see how things play out.

  • ppichocho pichocho peña (@ppichocho) reported

    @megamauro779 @TheDankEngine25 @krakenfx This is a major issue that needs to b{e addressed. Why is nobody talking about it? Check out my TL - I retweeted it};

  • hereintheearth rob (@hereintheearth) reported

    @krakensupport Yes, i already talked with support. You decided I cannot use your services because you allowed someone activate an account with my email, even that person never had access to my emailme. That's why REGULATIONS are required. Because this could be considered discrimination.

  • TheDankEngine25 Thomas (@TheDankEngine25) reported

    @krakenfx When I hold $usd in kraken, what is that backed by? Your website says a portfolio of physical dollars and less risky assets but can you specify here at a high level exactly what backs it? Ex: 60% physical cash, 20% usdc, 20% usdt. Looking for that sort of answer

  • marttaxx Marta Peláez (@marttaxx) reported

    @di_tudor @krakenfx This is a huge problem th;at needs to be addressed. Why isn't a:nyone addressing it? C{heck out my TL for the link, I RTd),

  • JoeyRocket_ J◎ey R◎cket ₿ 🚀🌛 (@JoeyRocket_) reported

    @krakensupport This answer is confusing. You avoided answering the question but your phone rep said yea it is safe and the ach transfers are unaffected by the whind down and that a kraken will still being adding a new ach off ramp soon.

  • Juice577 Chaulis Jones (@Juice577) reported

    @krakenfx Guys, anyone has a link to that defi free money glitch everybody's talking ab out????!

  • solanobahn ashpool (@solanobahn) reported

    @krakensupport This is non-support— that website says nothing. Your only ACH listed is Silvergate. Signature also listed as an acceptable wire option. Just update the options so people don’t feel rugged later 👍

  • foolsbookie The Fools ****** (@foolsbookie) reported

    @crypto_hola It’s only for ETH-PERP, dint work with BTC-PERP last year so don’t use it there. I don’t trade Alts because of liquidity issues only against their BTC pair. Did you see my frustration when @krakenfx couldn’t match my size - I am a very small account - to short LINKBTC

  • PachitoLago Stringer (@PachitoLago) reported

    @krakensupport The past 2 days its been randomly kicking me off. I can now not even log into my account & kicked me off as I was initiating a transfer. Connectivity Issues.

  • 0x3639 Acta Non Verba (@0x3639) reported

    Yo, @krakenfx & @jespow Just wanted to say thank you!!! Friday I exchanged USDC to USD on Kraken. I processed a Withdrawal to fiat. Support had some questions so I missed the cut off Friday. Support was FAST as usual. Wire just went out Monday. This is why I use Kraken!

  • Crypto_Joe10 CryptoJoe (@Crypto_Joe10) reported

    Trying to get Pro-verified on @krakenfx taking a while. @krakensupport can you help please?