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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (32%)
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Transactions (21%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pordenone |
Website | |
 Carlet |
Website | |
 Chartres-de-Bretagne |
Mobile App | |
 Chattanooga |
Mobile App | |
 Caracas |
Website | |
| Oviedo |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Malu｜Viol9t🔯
(@HunFter_Malu) reported
@100KTurcios @krakenfx tech is not a problem tbh…they dun list just becoz they dun want
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chaegyu.gemini.eth
(@cha3nityyy_gyu) reported
@EmeraldRoots831 @krakenfx @billydollarcat never fading🫡 $BILLY deserves full support
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Alexander
(@AlexProRBP) reported
@krakenfx Hey @krakenfx, serious bug in REST API v2 — /0/private/OpenOrders on Spot trading returns empty response even with active orders! Balance, AddOrder, CancelOrder all work. Only OpenOrders broken. Sent ticket #18400825, need engineering support ASAP.
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Ryan Giffin
(@RyanMGiffin) reported
@krakensupport please help.
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OS_Beaver
(@OS_Beaver) reported
@krakensupport Ok. If any issue I will need it escalated or may have to discuss matter with attorneys. Would you be happy if you did everything right, were told officially you were all set and just needed to trade $100, did so, spent an entire week off tracking & wasted countless hours for not?
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StatusNomadicus
(@StatusNomadicus) reported
@RyanMGiffin @krakenfx damn, shady! i’ve never had an issue withdrawing BCH from @coinbase in many years
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Sister Sam 🏳️🌈 ⚛️
(@a22095_sam) reported
@Pememoni @krakenfx Interac is a canadian fiat to crypto service from what I can find. Of course they would know the amount of purchase and what is purchased and may indeed not have it well secured.
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Raphael Turcios
(@100KTurcios) reported
Dear @krakenfx, If I CEX really wants to list $DOG how long would realistically take to setup the infrastructure? We keep seeing you and many others list $DOG while others "working on infrastructure". Should their team be fired for not being productive enough?
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Paul O Keefe
(@pokeefe1) reported
@daveydubya @SpursOfficial @krakenfx Looks **** too. Graphics are awful
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King
(@nimber_9) reported
@krakenfx Very upset that Kraken couldn't even convert my old $MATIC tokens to $POL, while Ledger has no problem at all converting them. Going forward as tokens come and go Kraken seems less able to handle this that a thumb drive on #Ledger!!
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Cpt.Pike
(@CptPike1) reported
@krakenfx Funny. I tried to open a coin base account the the button on their website won't even work. Spent an hr with cust support & they couldn't help. Guess I'm going to get a Kraken account instead.
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Alice (e/nya)🐈⬛
(@Alice_comfy) reported
@Pememoni @krakenfx Payper is a legitimate service provider, unless you mean it is a fake domain. Otherwise it's just a slow email.
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SolCat
(@CatalystT13366) reported
@HouseofYogiX @krakenfx Has always been way better than @coinbase. Their support is probably the best and they take network security serious.
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Cee 🎈 ☂️
(@0x_Ceee) reported
@Pememoni @krakenfx The craziest thing is this problem is wildly underrated in web3, the Bybit was also as a result of this kind of phishing link. They would not have targeted their UI if it were confidential. This is why I’m rooting for Fairblock’s success
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Erik De Smedt
(@erikdesmedt) reported
@vikrantnyc @krakenfx I have a feeling that Kraken isn't very concerned about the "51% attack". It might be an excuse to drop support for privacy friendly coins
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Edward
(@edwardricardo) reported
Hi @krakensupport, I've been trying to get a response from you guys for weeks now, and nothing helps me solve my problem. I don't want to use the chat, they respond very slowly, well if they respond at all. Can I have a customer service phone number?
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Aꪖron⚡️
(@Aaron1583135) reported
@krakenfx Kraken is a quack 🦆 only a matter of time before federal regulators will take down krakens house of cards
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JXX3_(FAIR)|☂️|🧙♂️|
(@Judaixxspexxy) reported
@Pememoni @krakenfx So many loopholes. Just 1 fix — confidentiality
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$DOG Lunatic 💜 Kraken
(@BitmouseX) reported
@colavax @krakenfx We‘re working on another T1 listing. With @krakenfx having our back it will happen sooner or later. Let‘s watch $DOG closely together
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Doug Dimmadome
(@tallhatdoug) reported
@vikrantnyc @krakenfx any service provider could've increased confs required for internal credit and ignored this whole mess so frustrating
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Vik Sharɱa 🇺🇸
(@vikrantnyc) reported
@moonordust8 @Battery__LB @krakenfx If you didn't understand the report, it's ok. Ask for help. Many people here will help you.
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JS Thorne
(@cannabiseur123) reported
@krakenfx Just switched the crack in a few days ago had troubles getting set up, I’ve been on hold with Customer Suport for four days in their chat! I haven’t given up yet, but this is a very discouraging experience. You can’t reach Customer Suport any other way except for chat!
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DOGTOR 🩺 $DOG 🧡 KRAKEN
(@DOGTOR_CITO) reported
@100KTurcios @krakenfx That’s a really good question, there are tiny CEXs that get it up and working in a few days and then some of the largest ones take seem to take forever with the infra setup 🤔
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Sketchᕈunk⟿🎨🖌️∿ 𐤊
(@_SomeoneRandomn) reported
@krakensupport GM our Able kraken support
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Manny
(@Mannybegood11) reported
@krakensupport Love Kraken. But, don't like the lack of support!
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Keyser Cryptöze
(@ndt31124) reported
@vikrantnyc @CRuud19470 @krakenfx Those guys are monero folks pretty sure, probably just trying to slow down the selling
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Son Goku
(@gokuxson) reported
Dear @krakenfx , More than 30% of Jailstool token’s total supply is held in wallets belonging to your exchange. The combined holdings of all other exchanges don’t even amount to 10% of what you hold. On this journey you embarked on with the “Free Our Boy” slogan, I’m saddened to say that you haven’t shown sufficient interest in #Jailstool. Every exchange has a few meme tokens it champions, promotes, and sponsors within its community. The Jailstool community and the Solana ecosystem expect this support from you. Considering Dave Portnoy’s collaboration with Kraken and his marketing efforts, this is a perfectly reasonable request. If we want an entrepreneur like Dave Portnoy to become more involved in the Solana ecosystem, you need to step up and help make it happen. This is an open call to Kraken’s marketing team: If you are committed to building and positively contributing to the Solana ecosystem, please take this message seriously. Whether your response is positive or negative, share your thoughts with the Jailstool community. I ask for support from everyone reading this, whether you’re a Jailstool holder or not. Because we’re all in this boat together! @krakenpro @krakensupport
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OS_Beaver
(@OS_Beaver) reported
@krakensupport I have done all requirement to get a $25 USDG promo after trading $100 and signing up via affiliate link. Losing faith in your support as my experience has been poor. On August 8th was told I needed to trade $100 and I did that shortly after. Ticket 18317399. Help!
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Kanah The Great
(@WilliamRoa20025) reported
@vikrantnyc @krakenfx Then why would they use this opportunity to shut down??
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Crazy Foxes
(@FoxesCrazy) reported
@SouthPadreTony @krakenfx Some exchanges are working normally. Just use Kucoin (for example).