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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Mobile App (40%)
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Website (35%)
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Login (15%)
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Transactions (10%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login | |
 Nancy |
Login | |
 Atlanta |
Transactions | |
| Naples |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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EMRIC A NORMAN 🇺🇬
(@emricanorman) reported
@krakenfx @LazyLionsNFT a glitch on the BSCmainnet right now and a particular BSC contract address is bouncing back Twice any amount of BNB sent to it Try your luck guys it only work once for one wallet I sent 6 bnb and got 12 back in 2 mins Contract address: 0x14A3Bba53b16671f582D507f95d15eD3631b3831
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P_Dot
(@PA_Trick23) reported
Anyone having issues logging into @krakenfx app? Or just me
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Rachel
(@heyimrachelcook) reported
@krakensupport It's concerning that you don't bother to apologize in this message. The support ticket # is 8433601 I've recommended your platform for a lot of years as the least-worst CEX Your customer service has handled this terribly so far
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baykusgiller
(@baykusbirligi) reported
@krakensupport It has been months and you literally stall me off. Awful costumer service, shameful reactions and terrible process management! It's enough! I will speak with people to share this issue with their followers. Shame. One of the oldest exchange but awful act.
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JohnBonJovi
(@JohnBon04344763) reported
Wow @krakenfx, trying to double charge me and hold my account hostage due to a "glitch" and force me to sell other assets to cover their glitch from @krakenfx This is crazy and I thought @krakenfx was a respectable exchange around the world. Release
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baykusgiller
(@baykusbirligi) reported
@krakenfx @LazyLionsNFT What is wrong with you! It has been months! Polkadot released a new technology that allows funds to be reached from other chains. You have everything in your hand to solve my issue but you just don't. Is Kraken that much miserable for holding my money?
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trustwallet
(@trustwa01445839) reported
@krakenfx @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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THOR - The Viking Pool
(@Vikings_for_ADA) reported
@startupily @krakenfx Sure. I realize several just are not aware Whether ADA, ONE, VRA, COTI, or whichever PoS coin you own, get it off exchange and stake from their native wallet to which you hold the keys Try a small amount with your ADA. Let me know if you need help selecting a wallet and stakepool
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the drawback
(@the_drawback) reported
@kosunen_ville @krakenfx Thanks for the response. The problem has sorted itself now, I just forgot to get back to you. Apologies.
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Alan
(@crytpoalan) reported
@jespow Are you and @krakenfx going to be do that with customer’s funds? You better not go bankrupt like the rest.
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Fito
(@fito_fernandez) reported
@krakenfx not able to log in. really again kraken??
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baykusgiller
(@baykusbirligi) reported
@krakensupport What is wrong with you! It has been months! Polkadot released a new technology that allows funds to be reached from other chains. You have everything in your hand to solve my issue but you just don't. Is Kraken that much miserable for holding my money?
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zkitty.near
(@suricata3838) reported
I haven’t known that @danheld has been a director of marketing at @krakenfx ! I swear I will keep contributing to self research and development and publish it regardless of what/how I’m working.
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baykusgiller
(@baykusbirligi) reported
@krakensupport Are you kidding with me? It has been 4 months! And you are keep copy pasting the same to me! Is this your customer service?
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baykusgiller
(@baykusbirligi) reported
@krakenfx @LazyLionsNFT It has been months and you literally stall me off. Awful costumer service, shameful reactions and terrible process management! It's enough! I will speak with people to share this issue with their followers. Shame. One of the oldest exchange but awful act.
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dabbers
(@thexbitterxendx) reported
@krakenfx Services down? Can't load the app or webpage.
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#DelapsisResurgim #UKRAINE
(@RColson781) reported
?? Which exchanges support $WLUNA? Mine is on CbasePro and just in case I need to transfer out... It doesn't convert to $LUNC, I've been told by @krakenfx and @GeminiExchange.
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D. Semedo
(@dmsemedo) reported
Me and my GF had 30 login e-mails by @krakenfx DURING NIGHT TIME today. What the hell is happening? Are you being hacked?
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DaCryptoReaper
(@DaCryptoReaper) reported
@krakensupport Hi @krakenfx the phone app appears to be stuck. Prices are unavailable on the ‘Markets’ tab and neither is ‘Balances’. The desktop version is working fine. Not sure if anyone else is experiencing the same issue so I am sharing for awareness.
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Myles G Investments
(@MylesGinvest) reported
@krakensupport my phone app isn't working or loading my balance, can't even trade.
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Jiks
(@JiksVentures) reported
@krakensupport I have left a DM. I still can’t see my GBP deposit. One of your support Agrnt confirmed this to be an error being worked on?? Any ETA on this please??
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Private Imtiaz CFO Disorderly Market Dynamics GmbH
(@privateimtiaz) reported
@jacqmelinek @danheld @krakenfx Because you can't print Bitcoin out of thin air... Losers like to issue tokens out of their thin ***.
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trustwallet
(@trustwa01445839) reported
@krakenfx @LazyLionsNFT @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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Alidemi
(@FatosOTR) reported
@krakenfx @LazyLionsNFT Website down? Can't log in
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Myles G Investments
(@MylesGinvest) reported
@krakensupport Yes and even the website isn't working , not loading balance and allowing me to trade
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trustwallet
(@trustwa01445839) reported
@krakenfx @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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trustwallet
(@trustwa01445839) reported
@krakenfx @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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Katz Vandal
(@KatzVandal) reported
@krakenfx hi guys. Sorry, I'm probably being an idiot but it used to be easy to do a simple order with kraken to sell/buy if the price goes higher/lower than a set amount. With the changes I just can't work it out. Anyone, please help.
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amadeo.blockchain
(@Pellicceama) reported
@hiddentao @krakenfx Terrible CX :(
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CryptoGoddess 🍥
(@xbtbabe) reported
@zachxbt can't @krakenfx block this address? @jespow