Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	15 days ago
Stockholm	Mobile App	23 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ThatGuy2 (@Brandon49170976) reported 4 minutes ago

  @cryptodylnews @krakenfx I think there is something to it. How come you dont hear about fartcoin, pudgy penguins, or Eth for that matter glitching like this. Once might be a glitch, but this has occurred half a dozen times on different exchanges. Coincidences only go so far. 🤔

• 
  Pierre Popèrze (@PPoperze) reported 4 minutes ago

  @grok @krakenfx @Mastercard Holy **** this makes the card a horrible trap for usual ppl

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 8 minutes ago

  @jespow @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto

• 
  ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported 8 minutes ago

  @HursTanner @krakenfx @krakenpro Really? 👀 Man this World Cup has broken my heart lol

• 
  Ou-Go (@TheHighlightSho) reported 8 minutes ago

  Extremely disappointed by @krakenfx. New customer, spent a significant amount of money and they just blocked my withdrawal out of nowhere. Been blocked since Friday. Never happened to me on any other exchanges. Escalated a few times but no solutions offered. WTF. @krakensupport

• 
  Mr Akinola (@akin91276) reported 10 minutes ago

  @FabrizioRomano @krakenfx It’s about to go down again….history want to repeat itself again. Argentina v France 💙🇳🇬🫶

• 
  Nick (@nicholasfgeorge) reported 11 minutes ago

  The biggest thing holding bittensor:native back is not the tech. It is that nobody can actually buy the subnets. Alpha tokens only trade against TAO. That is protocol design, not an exchange choice. Same structure as early crypto, when every alt traded in BTC pairs and you had to buy BTC first to buy anything else. The difference however is exchanges broke BTC pairing by listing USD pairs. dTAO cannot be broken that way. Every alpha purchase routes through TAO by construction. Structural demand, permanently wired in. But only if the pipes get built. The missing piece is the liquidity map. Stables in, intelligent routing through TAO, alpha out, slippage managed against thin subnet pools. Whoever builds that owns the front door to the entire ecosystem. @krakenfx just became the first major exchange to integrate dTAO natively, with seven subnet tokens on its listings roadmap. The abstraction layer is starting. Retail will click buy in stables and never know they routed through TAO. That is the unlock.

• 
  窗口 (@OpenLoopX) reported 13 minutes ago

  @krakenfx @Mastercard Why isn't support provided for users in China? There is significant demand and a real need for this card here; I hope that support for Chinese users will be available soon!

• 
  Tompsom (@Tompsom0) reported 16 minutes ago

  @FabrizioRomano @krakenfx Argentina's the only team here with a real chance at lifting this. Switzerland will give them problems but Messi doesn't lose in knockouts when it matters. Final: Argentina vs Spain. Book it.

• 
  pcash890 🇵🇹 (@officialpcash) reported 17 minutes ago

  @krakenfx Why is my coin still pending after 6 business working days? This is frustrating

• 
  Olivia Vande Woude (@cryptoreine) reported 22 minutes ago

  Imo, here's why Kraken pursuing a banking license makes institutional sense... @krakenfx is layering a regulated banking wrapper around its crypto business, to unlock deposit powers, payment rails, & institutional grade trust that exchanges cannot access. 3 reasons: -Deposit economics. Pure exchanges live on volatile trading fees. A banking license enables deposit taking, equalling a) cheaper funding, b) predictable revenue, and stickier relationships. Revolut's 2018 Lithuania license was foundational to scaling into a €40B+ business with diversified products. This reveals a similar playbook. -Access to tradfi rails. Fedwire, SWIFT, SEPA, ACH, direct central bank access require banking status. Kraken Financial (Wyoming SPDI) already secured a Fed master account in March 2026 (the first for a crypto-native firm). An EU banking license would deepen integration globally. Institutional treasuries and corporates routinely avoid moving meaningful capital via unlicensed exchanges due to risk/compliance/policy constraints. -RWA unlock. As tokenized bonds, equities, funds, & receivables scale, institutions demand regulated custody + banking-grade infrastructure for assets. Kraken has already moved aggressively: acquired Backed, listed RWAs, & built institutional offerings. A Lithuanian banking license removes an adoption blockade. Kraken appears to be executing a hybrid strategy: crypto infrastructure PLUS regulated banking (not abandonment of either).

• 
  Vik Sharɱa - Cake Wallet & Radar Chat 🇺🇸 📡 (@vikrantnyc) reported 26 minutes ago

  @Kruwed @krakenfx @cakewallet That's Changenow.. not Cake Wallet. You are really moronic. Our partners do THOUSANDS of trades worth tens of millions PER DAY in Cake Wallet with no issues. Keep trying to push your FUD for whoever you are working for. It's not working though.

• 
  Edras (@edras6843) reported 34 minutes ago

  @krakenfx Can we get our funds that been frozen for 2 weeks. Your scamming your own users do not use this service

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 35 minutes ago

  @krakenfx how I would fix thee, let us count the ways 1 limit orders should be +/- not + only. Then choose +/- NO default, broken part of @Webot_com 2 should not hide limit behind instant, NO default, choose! 3 a waste, all 1 to3 should be in these bottom buttons, simplified for beginners, as I described above. 4 WHY? How does these help? 3 letters and they do not fit. Too complicated to slide them to the left, or get rid of them, placed by the full name as EVERY other app does

• 
  BittBurger (@BittBurger) reported 35 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  Meysam Moradpour (@MeysamM22892) reported 36 minutes ago

  @krakenfx Please help me 😭

• 
  🌊BohemiaN💧 (@XRPDRAGON) reported 38 minutes ago

  @DefendDark @Ripple @krakenfx Is it correct that the XRP price becomes a **** if ripple obtain a license?

• 
  PepecoinLFG (@PepecoinLFG) reported 39 minutes ago

  yeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.

• 
  UTDKobi (@TheUTDKobi) reported 45 minutes ago

  @FabrizioRomano @krakenfx Odegaard was playing like a cockless mf Sørloth was an assh.le and greedy mf In fact the whole Norwegian team was playing like slow bums. Sickly slow at playing proper passes. They made Haaland wasteful upfront. I just wondered how this selfish, dumbass team eliminated Brazil.

• 
  TanManCan (@TannerW47087) reported 46 minutes ago

  @krakensupport Can anyone give me an actual ETA as to when we might finally be given access back to our Beldex(BDX) tokens? The only update given has been "We are continuing to investigate this issue." which really isn't an update at all... It's been a total of 22 days now...

• 
  Krak (@Krak) reported 47 minutes ago

  @PostTeslaDaily @krakenfx @Mastercard We are working on it

• 
  Kenneth Rognstad (@RognstadKenneth) reported 47 minutes ago

  @FabrizioRomano @krakenfx doesn't matter... it's a fake and staged show from fifa.. the winner is already planned.. the script has been told.. it's in the public.. fifa and infantino has been caught as ****.. and NOBODY do anything about it.. =S =( wtf?..

• 
  MJ (@Heis_Muhammad) reported 49 minutes ago

  @FabrizioRomano @krakenfx Why am I thinking that if Morocco takes down France, they will get to Final against Argentina? 🤔

• 
  Donut Connoisseur (@SpecialK_001) reported 51 minutes ago

  @FabrizioRomano @krakenfx Time for Spain to do the impossible. Knock off France and England

• 
  GRVBBS (@grvbbs) reported 52 minutes ago

  @krakenfx support has been the worst experience. Canceling kraken +.

• 
  Ronald Forensics🫆 (@Robobby1) reported 53 minutes ago

  @sibrie @krakenfx What’s the problem you’re dealing with? Do you need any help?

• 
  BittBurger (@BittBurger) reported 54 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just a zero balance and "we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  Jacob Jensen 🇺🇸 (@jakesevara) reported 55 minutes ago

  Please help! 🙏🏼 I sent all my #hbar from my @Tangem wallet over to my @krakenfx account & missed putting in a memo & now it’s disappeared😫 I contacted Kraken 1 min after it happened & completed a ticket including all of the needed info 8 hrs ago… still nothing @hedera

• 
  Koviet 🇺🇸 (@Koviett) reported 58 minutes ago

  .@krakensupport My account has been disabled for weeks, waiting to speak to customer service, and no one has gotten back to me. The WORST customer service I've ever experienced. Each time i contact support, I'm told I have to wait for you to email me, and THE EMAIL NEVER COMES.

• 
  James 🇻🇦 (@JamesClips22) reported 59 minutes ago

  Anyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support too