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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Mobile App (58%)
  • 17% Transactions (17%)
  • 17% Login (17%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 7 days ago
Stockholm Mobile App 16 days ago
Province de Liège Mobile App 29 days ago
Mannheim Mobile App 29 days ago
Paris Mobile App 29 days ago
L’Étrat Login 30 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • IamMrOlive
    olivemybestlife (@IamMrOlive) reported

    @krakensupport worst support ever ! Waiting three weeks on Priority ticket!

  • ohhghettoo
    ohhghetto (@ohhghettoo) reported

    @Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx

  • IshaVerma04
    Isha ∆ (@IshaVerma04) reported

    @UncleMasila @FabrizioRomano @krakenfx now go and pray to FIFA for support to win against france / england / spain

  • valuespreading
    Pi buy Pi pay (@valuespreading) reported

    @krakenfx I support any exchanges and institutions has MiCA-Licensed.

  • edras6843
    Edras (@edras6843) reported

    @krakensupport You say the same ******* **** over and over again. Everyone’s sick of your ****. You have held millions of $ worth of money to fund the FIFA cup and hey we provide you with every bit of information and tell you why we need the funds it’s the same scammy response for weeks

  • slavetosound85
    ⚡slavetosound⚡ (@slavetosound85) reported

    @stockplaymaker1 $ADTX at open or fade for a dip? Don’t have access to pre market on @krakenfx :(

  • ImpactVanguard
    WompWomp (@ImpactVanguard) reported

    @fasfas8t @krakensupport I had the same issue, guess what nothing happened still it's kinda silly.

  • LionessOnX
    LionessX ₿🦁👠 (@LionessOnX) reported

    @krakensupport I just did, thanks so much... it's been happening for days and not the first time and I tried to look for help inside the app/website... thank you!

  • kubathefirst
    kuba (@kubathefirst) reported

    Day two of @krakensupport restricting my account and no help whatsoever. Messaged them via mail, app and on x. X only support that responded (friendly) but not helpful. “Rest assured, where onto it, etc” but looking at the interactions from the replies with kraken support it seems I’m not the only one. Many interactions where people are waiting for months without help. Can anyone help me here? #help #kraken

  • onlyonehunter12
    Onlyonehunter | ETHGas ⛽ (@onlyonehunter12) reported

    @CryptoMiners_Co @krakenfx @krakenpro This is actually a pretty big move. Easier access to perpetuals in the U.S. was only a matter of time

  • BITCOIN_OR_HFSP
    Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported

    @JamesClips22 @krakenfx That’s terrible.

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • MacroPerch
    Andres (@MacroPerch) reported

    @krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?

  • Lawokeke_dev
    Okeke lawrence (@Lawokeke_dev) reported

    @FabrizioRomano @krakenfx If the final ends up being Argentina vs Portugal, the internet might actually stop working for 90 minutes. 😭🔥

  • XRPPOMMom
    XRP Pom Mom Moon FAFO (@XRPPOMMom) reported

    @cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July

  • _xprof
    PROf (@_xprof) reported

    @FabrizioRomano @krakenfx Please, tell whoever wrote this script to tone down the pressure a bit. Else some people might not make it to the final episode 🤭😭😭

  • primeray333
    Ray (@primeray333) reported

    @krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .

  • DumaineFre20322
    Frederic Dumaine (@DumaineFre20322) reported

    @krakensupport 📷📷Exchange — short report/request Subject: Stolen funds — urgent freeze request (police case # 2026-59967) Message: Hello — I’m reporting theft of XRP/XLM; funds traced to the following cold‑wallet address: [HdhVpqcczmbGxowMuHf9ASb3EjNBdoFUzgjc8fe49WGV]. Report by [Zeroshadow] (case #2302) attached. I am contacting publicly via X: @DumaineFre20322. Please urgently: 1) monitor/flag these addresses and any inbound/outbound flows; 2) freeze or block withdrawals from accounts linked to these addresses if possible; 3) advise next steps and where I can submit the full report/evidence. Thank you.

  • Taylor14028613
    Taylor1402 (@Taylor14028613) reported

    @krakensupport WTF is the meaning of all this

  • tariqwahab
    Tariq Wahab Khanzada (@tariqwahab) reported

    @SaraCsit @FabrizioRomano @krakenfx its better to go game by game ................... now no margin of error now

  • BigDog0601
    Howard Brown (@BigDog0601) reported

    @TheodoreB30917 @krakensupport Are you able to finally get some help because I’m having the same issue

  • HeranGoetheller
    Cimbomlu Lalo #Hedef27 (@HeranGoetheller) reported

    @FabrizioRomano @krakenfx Fix It For Argentina

  • junecollections
    June (@junecollections) reported

    @FabrizioRomano @krakenfx Portugal **** up not to finish 1st sha but we move..

  • princenelloboy
    Cityguy 📊⚽🏆🐐 (@princenelloboy) reported

    @GhaithAli151904 @FabrizioRomano @krakenfx My prediction is 4:1, calm down and watch Messi

  • jufacai8
    暴富小王子 (@jufacai8) reported

    When are you going to deal with my problem? Please don‘t use this exchange. With the frozen assets, no one can handle it. @krakenfx_ZH @krakenfx @krakenfx

  • MauBwoy
    Johnson Kamau kariuki (@MauBwoy) reported

    @FabrizioRomano @krakenfx Robbery and zero football because nowadays football is a big scum and a betting company site of today💯

  • DonBaruda
    DonBaruda (@DonBaruda) reported

    @ReikaRainey @okx @krakenfx No one is going to be hands over fist for $PI CALM DOWN there will be billions in circulation and in excess

  • EmmanuelIk53704
    Emmanuel Ikewun (@EmmanuelIk53704) reported

    @FabrizioRomano @krakenfx This a fix would cup

  • YAGWG
    Richard Watt (@YAGWG) reported

    @krakenfx I'd like to open a wallet with Kraken, but I've got a question or two that I've submitted via the privacy policy page's contact form (sorry, but I couldn't see any other email address on the site).