Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (50%)
• Transactions (25%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Stockholm	Mobile App	6 days ago
Province de Liège	Mobile App	20 days ago
Mannheim	Mobile App	20 days ago
Paris	Mobile App	20 days ago
L’Étrat	Login	20 days ago
Paris	Mobile App	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luck 🍀, Ca-caw - @ Schiedam (@Luck_x_Luck) reported 8 minutes ago

  @krakensupport It is not a connectivity problem, it's a pop up page in the app blocking the option to log in in the first place.

• 
  Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported 10 minutes ago

  @dylan1970q7 @krakensupport @krakenpro Day 11 here without no fix

• 
  Pdxgtr (@Pdxgtr_35) reported 12 minutes ago

  @krakenlistings @krakenfx @CantonNetwork You guys need to implement a Dual price alert option for stuff so if it goes up to $430 like monero just did I can set an alert for that. And if it drops to 275 I can set an alternate alert for that. Please help with this. Just missed out on a huge profit opportunity there

• 
  𝙿𝚁𝙴𝙲𝐄𝐘𝐄𝚂𝙴 𝚂𝐄𝐘𝐄𝙶𝙷𝚃 (@_Precise_Sight_) reported 14 minutes ago

  @krakenfx btc will go down

• 
  ⚡slavetosound⚡ (@slavetosound85) reported 14 minutes ago

  @stockplaymaker1 $ADTX at open or fade for a dip? Don’t have access to pre market on @krakenfx :(

• 
  Nitin Danak (@Nitkama) reported 14 minutes ago

  @krakensupport Kraken support no one is there

• 
  Raj (@CryptoMemeRaj) reported 15 minutes ago

  @krakenfx @PaywardServices @money2020 soho house while my **** is down.

• 
  Stephane Clousier (@joselpatriota) reported 16 minutes ago

  @Luck_x_Luck @krakensupport Have you fix issue?

• 
  Ray (@primeray333) reported 16 minutes ago

  @Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .

• 
  Matej (@matejbusic) reported 18 minutes ago

  @krakenfx takes your money, then goes quiet. Day 8 no reason given, no support available...

• 
  Laydeebug “lexoraux.com” (@LaydeeyBug) reported 18 minutes ago

  @krakensupport Don’t use Kraken. They keep your investments to earn more money for themselves and refuse to reply to your pleas for help.

• 
  Ray (@primeray333) reported 19 minutes ago

  @krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.

• 
  Juicy Juicy (@Juicyjuicyart) reported 20 minutes ago

  @krakensupport My deposit of $13k usd hs been on hold for nearly a month. I received a message from Phillip at support requesting specific documents and I gave all documents and more and have heard nothing back for a month. I have sent 3 follow up emails and in app chat and received NO HELP.

• 
  symbiotic (@00000sol0) reported 24 minutes ago

  @heiliuliu03 @tayvano_ @krakensupport please fix

• 
  BSCN (@BSCNews) reported 25 minutes ago

  Canton's institutional access just expanded... @KrakenInsto, the enterprise arm of the @krakenfx exchange, has just announced support for @CantonNetwork's $CC in its Qualified Custody framework. As of now, the biggest institutions using Kraken can hold, trade and borrow against $CC. This might not sound like a big deal but it has the potential to accelerate the institutional adoption of Canton Coin itself.

• 
  ReHell (@ReHell_Gaming) reported 26 minutes ago

  @LaydeeyBug @krakenfx What's the next step? Have you contacted support or taken any action?

• 
  Dom (@dom_de_la_rose) reported 28 minutes ago

  @zkDragon i wonder if i can use my @krakenfx or @coinbase login to prove i'm American to access AI?

• 
  Mr Market (@dogreadsnews) reported 28 minutes ago

  @krakensupport Ticket # 2159057. I completed the requested security affirmation but my account remains restricted and support has stopped responding. Please escalate.

• 
  Peter Popeszku (@Peter_Popeszku) reported 29 minutes ago

  @krakenfx why is the site not updating the account information?

• 
  toby or not toby (@talgya) reported 34 minutes ago

  @krakensupport so who gets access to it?

• 
  Ray (@primeray333) reported 36 minutes ago

  @krakensupport What discussions exactly are you having with the Humanity team? What issues are you trying to resolve? It’s been over a week with zero updates and no timeline. Just be honest and tell us what’s actually going on.

• 
  Deplorable A (@Crimson_n_Cream) reported 36 minutes ago

  @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

• 
  Richard Clinnick (@Clinnick1) reported 38 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup Nothing on the ref being banned or fans being denied access?

• 
  SONEGO⚡️ (@juliano_sonego) reported 43 minutes ago

  @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

• 
  Maximillian (@Maximillia82202) reported 44 minutes ago

  @Seb7247 @krakenfx I’ll be honest it’s a skill issue Also you never use stops Profit or zero

• 
  freedom (@theguardian1988) reported 44 minutes ago

  @krakensupport I've had withdrawals blocked for 4 days. I've been sending emails and trying to speak to a live operator for 4 days. It's a total blank slate. Zero support.

• 
  Code Heavens (@code_heave19067) reported 45 minutes ago

  @Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago

• 
  leogarbarino (@leogarbarino1) reported 54 minutes ago

  @krakenfx @FIFAWorldCup Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  CoinCollector (@boederzeng1) reported 58 minutes ago

  @krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.

• 
  YtilataF 🧑🏻‍🚀 (@YtilataF04) reported 1 hour ago

  @RaccoonUnleash @krakensupport Same problem 😔