Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pordenone, FVG | 1 |
| Carlet, Comunitat Valenciana | 1 |
| Chartres-de-Bretagne, Bretagne | 1 |
| Hilshire Village, TX | 1 |
| Chattanooga, TN | 1 |
| Caracas, D.F. | 1 |
| Oviedo, Principality of Asturias | 1 |
| Zürich, ZH | 1 |
| Östringen, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Bradenton, FL | 1 |
| Memmingen, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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₿TFD&HODL
(@_TheDivergence_) reported
@krakenfx @jespow Tried using the Pro beta exchange but it’s just too blue. It really puts a strain on the eyes compared to the legacy platform. Any chance you all can dial down the blue?
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العنزي
(@alanazi14041404) reported
@krakensupport Thank you and I hope this will be done urgently There are millions of Arabic users waiting for Arabic language support so that they can use your trusted platform 👍🏻
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jaysee
(@jaysee260) reported
The overall @krakenfx/@krakenpro experience has significantly improved imo. Especially with the ability to directly transfer money from bank to account without relying on slow, archaic methods. I've been using it more than @coinbase 😬.
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Jack
(@0x_jack) reported
@krakenfx @HODLaser @Awawat_Trades hope you aint setting the industry standard on customer response time
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Global Citizen
(@Sovereignsanity) reported
@RyanSAdams @krakenfx I second that. I use Kraken from (my) day one. Never had an issue! Sometimes i had a question that got answered within minutes because customer support is always there.
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ĐaꝞꭵꞧuꞩ.₿ 🟠
(@DaV1rus_) reported
Oi, @krakenfx , your UI is a bit *** when it comes to #bitcoin address adding. It incentivizes address reuse by making it awkward to add new addresses every time. Address reuse is bad practice. Please fix.
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CDCC Group
(@CdccGroup) reported
The web interface worked...not the mobile, but @krakenfx support DID help resolve my issue.
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$cerkoryn
(@Cerkoryn) reported
@IOHK_Charles @coinbase you lost another customer here. Tons of other L1s included, but no mention of Cardano. I'll be using @krakenfx from now on.
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CDCC Group
(@CdccGroup) reported
@krakenfx so...just got locked out of $1,700 exchange. App requires address that it will not accept. No option to resolve. The support has been great, but the resolu tion is nothing. Is Kraken worth it? We shall see...wonder how much finding out will cost.
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cryptdeeznuts
(@cryptdeeznuts) reported
@RyanSAdams @krakenfx Kraken is alright and fulfilled the most important criteria so far - not losing customer funds. Still, especially now that you are partnering, please push them to FINALLY add support for Polygon and L2s. It's nothing short of ridiculous that they still haven't done so.
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العنزي
(@alanazi14041404) reported
@krakenfx @DavidLRipley @CNBC Does the application support the Arabic language at the present time? And when will we be supported by the Arabic language?
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Sarthak Joshi
(@Sarthak45430928) reported
@krakensupport You mean as a customer of kraken exchange I can allowed to do cryptocurrency short selling ya
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DustinDemps
(@playforward) reported
@krakensupport This still hasn’t be resolved. No replies on my support ticket for two months. I want my crypto that’s sitting in my deposit address.. there shouldn’t be any hesitations here.
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Robo Warrior 🤖
(@MantasAbra) reported
@MMCrypto @krakenfx never let me down since 2017
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CDCC Group
(@CdccGroup) reported
@krakensupport Thank you @krakenfx support. The web interface worked where the mobile app did not! Yay!
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