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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Muhājirīyah, Eastern Darfur 1
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • BTCglobal_io
    BTCglobal (@BTCglobal_io) reported

    @ChainLinkGod @xStocksFi @krakenfx $420M is real. But equities trade on existing rails. Real estate doesn't. That's the harder problem — illiquid assets with no order book. That's the one we're solving.

  • MesoshiNFT
    Mesoshi Akamato (@MesoshiNFT) reported

    @krakensupport @jespow I left Kraken and hope will not come back... And soon will share the issue and conversations.. U will see how they dont care customers and how dont want to understand issue.. They didnt open any ticket just waiting me to forget for sollution

  • StalkHQ
    Stalkchain (@StalkHQ) reported

    Kraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.

  • edwards51311
    Rob Edwards (@edwards51311) reported

    @Funnyhoodiecli1 @krakensupport Hmm try contacting their support on the app

  • MesoshiNFT
    Mesoshi Akamato (@MesoshiNFT) reported

    @krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..

  • SUDHS_SOLANA
    SOLBTC 🇬🇧🇮🇳 (@SUDHS_SOLANA) reported

    @brian_armstrong Moved to @krakenfx from your ****** exchange and customer service!

  • MylesOfGaming
    Myles 🎮 Crimson Desert (PC) (@MylesOfGaming) reported

    @BeckyLynchWWE @krakenfx Awful company

  • lockyer83
    wolf of.Neo - ₿ ( Web3 enthusiast ) (@lockyer83) reported

    @NeoX_Intern @krakenfx Masssssive 🚀 millions of new crypto users about to start earning $GAS for hodling $NEO, taking advantage of one block finality and 3 second block times, not to mention the ability to enter the EVM world with Neo X 🔥

  • ayewaken
    BitcoinMusic (@ayewaken) reported

    @danheld @krakenfx They're also one of the only exchanges support #lunc and #ustc deposits/withdrawals in the USA

  • thenim9
    thenim (@thenim9) reported

    @krakensupport Please fix your system, how can transfers to the same set of pre-registered wallet addresses result in flagging the account. What kind of unless detection system have you got? And your support team cannot u lock? Now my funds are locked and I can't pay my devs, madness.

  • DARK_AGE_RAGE
    ⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reported

    Another day of being unable to access my money or crypto… do better @krakenfx @krakensupport

  • reFleXiveLogiK
    Chris Hamberg (@reFleXiveLogiK) reported

    @krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.

  • Khouli67
    Khouli (@Khouli67) reported

    @krakensupport I just tried this however I am not able to even login now

  • tuchx2k10
    j j (@tuchx2k10) reported

    @krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours

  • LD_PD111
    LD11 (@LD_PD111) reported

    @krakenfx Kraken customer service is next level

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