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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 2
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • abbas_xvii
    Louis xvii (@abbas_xvii) reported

    @kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @krakensupport my withdrawal request is pending for 20days. Can you help on this

  • officialpcash
    pcash890 🇵🇹 (@officialpcash) reported

    @krakenfx Why is my coin still pending after 6 business working days? This is frustrating

  • AnicicZvonko
    FEBO (@AnicicZvonko) reported

    Hi, I am stuck in a support form loop. I deleted my 2FA and cannot open a ticket via web. Please help me create a recovery ticket."@krakensupport

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

  • derf_liw
    derf.liw (@derf_liw) reported

    @krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks

  • RecoverwithMark
    Mark - Crypto Recovery (@RecoverwithMark) reported

    🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @JongenotterSven @krakensupport Hello Support, This is another business day gone and still no update from your team regarding my withdrawal. I need an update on my money. It’s almost a month!!! What sort of treatment is this to your customers? You don’t even reply DMs anymore

  • arjunsethi
    Arjun Sethi (@arjunsethi) reported

    @veda_labs @krakenfx @SentoraHQ slow and steady, build what customers want. no need to chest pump or headlines that dwindle over time.

  • YoungDhabii
    Dhabi.base.eth (@YoungDhabii) reported

    @Rifty_7 @krakenfx This **** chain is down 99.9% ZERO

  • iamaodaniel
    AO Daniel (@iamaodaniel) reported

    @krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before

  • Mernsour345
    Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported

    @krakenfx I can't login to my account 😭

  • ShibWhalePump
    ShibWhalePump 🚀 (@ShibWhalePump) reported

    @SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝

  • CryptoLover9527
    Nomisma (@CryptoLover9527) reported

    @txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity

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