Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
Frankfurt am Main, Hessen 1
Tokyo, Tokyo Prefecture 1
Aschaffenburg, Bavaria 1
Rio de Janeiro, RJ 1
Munich, Bavaria 1
Ealing, England 1
Zaragoza, Aragon 1
Barcelona, Catalunya 1
Olivos, BA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • kristapsk ₿ Lord Kristaps Kaupe  ($ is for sats) (@kristapsk) reported

    @krakensupport Problem is not with sell orders (market sell would be ok), problem is that AFAIK it is not possible currently to deposit funds to exchange using Lightning Network via API.

  • SlawekW6 Big Lebowski (@SlawekW6) reported

    @krakenfx Well it used to be 100% but now, in bear market I am 95% down. How do I calculate dis ?

  • Jodardo10 Just Your Average Gengarbro 👻 (@Jodardo10) reported

    @krakenfx WHAAAAAAAAT! Impossible. No fkn way

  • AlvaroNarira AlvaroNarira (@AlvaroNarira) reported

    @RichestSteam @krakenfx @krakensupport Bro, check Reddit. You have been scammed to use kraken. When you have more than 7.000 euro they block the accounts without any reason. Check Reddit because you're not the first and you will not be the last. I'm sorry you lost everything

  • ieprog price pro (@ieprog) reported

    @krakensupport This is a user experience issue. Kraken is the only service I've come across that requires users to use multi factor just to get an address to deposit to their kraken account. If there is a legitamate reason to design the app this way then I'm curious to know why.

  • SAM17031879 S₳M (@SAM17031879) reported

    @michaelwrub I also bought $ADA, but used @krakenfx for this. I dca since 2.2 USD/ADA and have an avg. price of 1.33 USD/ADA now. With every week my avg. is going down

  • RichestSteam The richest steam account (@RichestSteam) reported

    . @krakenfx Support said you have tons of people having problems to complete withdrawal. Are the assets safe on kraken? "We receive a high volume of similar cases and we need to check them individually" This sounds so scary. Lot of people with the money on hold.

  • popo52201414 李恩詠 (@popo52201414) reported

    @RichestSteam @krakenfx Contact @SMITH_HelpDesk on twitter to resolve any of your crypto wallet/account issues they helped few hours ago when I got hacked can’t believe they really recovered it all back for me

  • Karma_Pool KARMA Pool (@Karma_Pool) reported

    @BittrexGlobal You mean now that ur #Cardano wallets are re-opened after 13 days of being locked out of them and unable to move money? Yeah no thanks. On to @krakenfx - you have broken the trust.

  • Leonzou1990 Loen (@Leonzou1990) reported

    @krakenfx #Verasity can fix this. Ask @rjmark_verasity and list $VRA

  • CryptoLongboard Crypto_longboard🟩 (@CryptoLongboard) reported

    @paul47821341 @krakenfx Sorry bro I can support you with one of my NFT 🥲

  • ieprog price pro (@ieprog) reported

    @krakensupport I appreciate the focus and the relaying of feedback. I want to be clear that I don't have an issue with the use of multi-factor. I just don't see why it's necessary each time you want to view/copy your public wallet address

  • AntStith Lunc Ant (@AntStith) reported

    @krakenfx @c7five Please help us burn down the Luna supply

  • nbwldpyjnsljd 김아김화 (@nbwldpyjnsljd) reported

    @RichestSteam @krakenfx I messaged them for support no response. Had to contact @SMITH_HelpDesk on Twitter. Thanks to him I've gotten my funds out from this scam exchange

  • KeelanCon Keelan Conway (@KeelanCon) reported

    @krakensupport wondering if there are plans for adding Polygon network support? Unfortunately didn't realise I had used that network to transfer MATIC to Kraken months ago. Would love to be able to recover those assets if possible.

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