Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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zapzap (@zapzupzep) reported@pedma7 @krakenfx Was about to switch to kraken but their UI was too unintuitive. Anyway I turned my back to crypto so that problem fixed itself
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NakaSompo (@NakaSompo) reportedDang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.
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1 7 (@twothousand0017) reported@krakensupport @krakensupport my wallet got withdrawal disabled and I have my savings in there please help enable my wallet for withdrawal
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Cody (@iLikeSlowCars) reported@coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?
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Ronaldo🧡DOG BITCOIN🇧🇷 (@ronaldocryptdog) reported@bnb_girl1 Most people missed out on Bitcoin at $1… Then at $100… Then at $1,000. They watched others change their lives forever. Now, history is offering a second chance. $DOG isn't just another memecoin. It is the people's coin within the Bitcoin ecosystem. A real opportunity to get in early again before the rest of the world wakes up. Don't be the person who says "I almost bought it" all over again. $DOG. The second chance is here. $DOG is available on @krakenfx. When Bitcoin explodes, $DOG will go with it, and there won't be another chance to buy it cheap. $DOG was created in the final block of the 2024 halving by the Runestone system. Study $DOG and change your life.
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WWJD (@JW_WWJD) reportedKraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.
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Dave Pasin (@dave_pasin) reported@krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal
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kas.mosh.𐤊as (@moshikrl) reported@NakaSompo @krakenfx had same issue yesterday. my AI is angry with me....
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Louis xvii (@abbas_xvii) reported@kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.
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SteveO Says (@CryptoSteveO1) reported@TheNode_Network @krakenfx Could be your bank, not Kraken...I had an issue with my BANK before...never with Kraken
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Michael D. Sproto - Topshelf Slop Shipper (@solumsursum) reported@gryphendoor @krakenfx Sounds like a feature, not a bug. Buy on Uniswap, sell into Kraken to arb that ****.
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Salty Sherry (@SaltySheriKoko) reported@hamnzx3i4 @krakensupport Do not click on the support relations help. They stole my btc
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Ian. K. Too (@IanKipc43248389) reported@krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates
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Hanakookie (@Hanakookie1) reported@jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.
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Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported@krakensupport Please I can't login to my exchanger account kraken