Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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The Node Network (@TheNode_Network) reported@krakensupport @toledanogonzalo No customer support via X is sketchy at best
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Nilanjan Sen (@nilanjan) reported@krakensupport Hi Team, my fund withdrawal request is pending for 20days. Can u help on this. @kra
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Patrick Kelly (@PvtrickKelly) reported@PardonMyTake @krakenfx Surprised apple/pumpkin picking wasn’t picked that **** sucks
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Seunmi (@bro_seun09) reported@krakenfx Hey my friend money has been frozen on your app Account restricted 🚫 Still no response from your support services
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Salty Sherry (@SaltySheriKoko) reported@CaptainSteven52 @krakensupport They don’t respond to any of my holds. Terrible company. They are taking advantage of AML laws to lock funds just because (suspected scams). First it said a 5 day review. Now it’s 90 days. Just so they can use my assets.
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Nilanjan Sen (@nilanjan) reported@krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.
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Grim 死神📿 (@ambassador_grim) reported@oxdeair @injective @krakenfx im down for injective
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Satalink (@_satalink) reported@krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.
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jester (@thejester) reportedanyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info
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Nomisma (@CryptoLover9527) reported@txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity
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Wil Ro (@FixTheMoneyBTC) reported@krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.
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Super Degen 💎 (@SuperDegen) reported@SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier
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RekzTV (@kick_rekztv) reported@EsenEraslan @krakenfx ig im gonna contact Coinbase for a kraken issue? lol
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Bullum ☘️ (@bullumCrypto) reported@krakenlistings @dappOS_com @krakenfx since the mobile app update it has been extremely slow and unusable, any idea? It takes 30 seconds to load between windows etc.
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CryptoDiffer Analytics (@CryptoDiffer) reported@RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.