Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Irving, TX | 1 |
Chicago, IL | 1 |
Greenbelt, MD | 1 |
Waveland, MS | 1 |
The Villages, FL | 1 |
Larrey, Bourgogne-Franche-Comté | 1 |
Palma, Comunitat Autònoma de les Illes Balears | 1 |
Las Vegas, NV | 1 |
Andover, England | 1 |
Kristianstad, Skåne län | 1 |
West Terre Haute, IN | 1 |
Titusville, FL | 1 |
Torremolinos, Andalucía | 1 |
Johnson City, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Wizdom (@PicklerSniffler) reported
And another day with @krakensupport @krakenfx down due to heavy load!!! You guys have had too many chances. Everyone follow me and leave this broken exchange.
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Anzhela Karenina (@anzhelabkar) reported
@krakensupport Why was Kraken licensed at all? You can't even handle a simple problem!
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Questing Beast (@QuestingBlocks) reported
@krakenfx Still ''investigating''? ....... aaaaand it's down AGAIN
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Rock Hard & Spew Facts (@JC_Anker) reported
@krakensupport @krakenfx slow down as in now it's Thursday and I still haven't been verified for a process that is supposed to take 4-5 min? How many dips have I missed out on by now? Prolly not even worth it as this experience hints I won't be able to log in to sell when things get crazy
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Alex Riley (@AlexRiley85) reported
@krakensupport what is up with the site guys? I have an order pending that looks to have missed and the market is moving and the site is slow to the point it isn't functioning. This is extremely disconcerting. I need to cancel my orders and create new ones.
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Alixtra (@Alixtra_) reported
@krakenfx Hi @jespow. I hope u are well. Sadly, a lot of people lost money when the servers were down. It wasn't our fault. Kraken support doesn't wanna hear us, take the least responsibility and refund some losses. Morally do u think it's right? Are u comfortable with this? Please answer
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ChronicRetainer (@Rive_Dopez) reported
@krakensupport I CANT LOGIN AGAIN GUYS TRIED LIKE 20 TIMES MACHESTER UK
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Jack Wakeham (@jbwakeham) reported
@krakensupport I chose you over other platforms and this issue is not resolved 5 hours later. Really poor.
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whoismaxks (@MKrunic19) reported
@krakensupport fix your API so I can wake up rich tomorrow!!!!!
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ChainGain Crypto & Stocks (@ChainGainss) reported
Is this a ******* joke @krakensupport? Second time in one week your site goes down during a critical moment! Fix your ******* servers or repay lost funds to your customers who cannot use their crypto on your site! #doge #dogecoin $doge #dogearmy
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Lukaszlukaszon (@lukaszlukaszon) reported
@krakenfx wtf is wrong with your page again ahhhhh would you fix it already plsssssssssss
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PortintheStorm (@sab640) reported
@krakensupport I followed the browser instructions. 2FA a new Captcha are still broken!
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TonVermandel (@VermandelTon) reported
@krakenfx the kraken site is having gateway time outs all week now ! Please fix it !
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D's Tan, Inc. (@DsTanInc) reported
@krakenfx needs to be investigated by the @SEC_Enforcement agency. If the stock market performed like their exchange they would be shut down! Well over $60,000 lost from several years of trading on a poorly ran exchange!
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The Smollest of Potates (@Smol__Potate) reported
@krakensupport Piece of **** website, AGAIN not working!