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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 3
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Toronto, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • bet_aighth
    meme (@bet_aighth) reported

    @Krak I still haven’t receive any solutions And why don’t you have human costumer service @krakenfx @krakenpro AA32 N84G M6FS HI5A

  • RwaInsiderX
    RWA Insider (@RwaInsiderX) reported

    @krakenfx The risk nobody mentions: Canton is private and permissioned. Trade data hides from the public chain. Great for banks. But liquidity then depends on institutions showing up, not on 1,000s of DeFi wallets. Slow lane.

  • Fosyartoj
    Fosya (@Fosyartoj) reported

    @krakensupport Hello Kraken support. I need your help. My account was closed without my notice after connecting Kraken Wallet. It’s been a month and your team is not answering me :(

  • primeray333
    Ray (@primeray333) reported

    @krakensupport The Humanity website only talks about the hack that happened on June 8th. It says nothing about Kraken. Every other exchange is trading Humanity with no problems. So why is Kraken the only one still locked? This has nothing to do with Humanity. This is a Kraken issue.

  • BryanSpaulding7
    Randall (@BryanSpaulding7) reported

    @krakenfx @krakenpro @krakensupport It’s been over 8 days and my bitcoin transfer still says pending and no response from the damn customer service or sucking email

  • Tolulope280624
    Tolulope (@Tolulope280624) reported

    @FabrizioRomano @krakenfx Cape Verde has broken Argentina already, so Egypt has little or nothing to do much anymore

  • 0xApollo440
    apollo440 (@0xApollo440) reported

    Kraken paid $600 million for Reap while its OCC charter sits in a queue. It doesn't need Reap to trade coins. It needs Reap to move dollars, issue cards, and settle stablecoin payments the moment the charter clears. The exchange was always the front door. The back office is where the money sits. $600 million is the price of skipping the build, paid while the regulator still hasn't answered. @krakenfx doesn't want to fight banks. It wants to be one.

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • DaleMont1785
    Dale (@DaleMont1785) reported

    @krakenfx @FIFAWorldCup Kraken has lost my $3000 deposit! No support help!

  • IamMrOlive
    olivemybestlife (@IamMrOlive) reported

    @krakensupport worst support ever ! Waiting three weeks on Priority ticket!

  • Izulise
    Izulisen (@Izulise) reported

    @krakensupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently.

  • primeray333
    Ray (@primeray333) reported

    @Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .

  • ortamanos
    Ortam Sabuncu (@ortamanos) reported

    @GOVhackersNmyPH @krakensupport Faced similar issues recently, stay strong buddy. Follow me back or Dm let’s talk privately. Inbox @Keironcybertech fraud investigators team for assistance they can support and retrieve your funds.

  • DaleMont1785
    Dale (@DaleMont1785) reported

    @krakenfx @FIFAWorldCup I recently sent $3000 to my Kraken wallet, no response from support at all, no money and its been over a hour!

  • SolanaCompass
    Solana 🧭 Compass (@SolanaCompass) reported

    JUST IN: @krakenfx embedded on-chain Solana DEX trading in its main app — giving 10M+ users access to 2,500+ tokens with no separate wallet or seed phrase required. Trades route through Jupiter via an auto-created Privy wallet. Users never leave Kraken.

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