Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Frankfurt am Main, Hessen | 2 |
| Berlin, Land Berlin | 2 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Tokyo, Tokyo Prefecture | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Tofcrespin
(@tofcrespin) reported
@krakensupport @gainzy222 Perfect service and support, Made a Swift transfer in USD in my bank account at 1 one clok at the night, at 10 am, money is well arrived. Kraken Best partner
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Chief
(@Gmaggold) reported
@krakenfx @jespow Whiles you do this, get Africa involved. Support us... Kindly DM to support the vulnerable, disabled go to school in my community
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Bitcoin Bull 🟠 ∞/21M
(@BITCOIN_OR_HFSP) reported
@gainzy222 @krakenfx Kraken is fine. I’ve withdrawn several million £ from there with zero problems.
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Iceman
(@Mave12198174) reported
@gainzy222 @krakenfx Had no issues whatsoever so far with wiring to kraken; just check if you used the right narratives - otherwise it takes more time to allocate funds correctly
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Conglomerate
(@kalkwonk) reported
@gainzy222 @krakenfx They did the same to me, but for a 7k wire. My bank told me kraken received it but it wasnt showing on my kraken balance. 8 hours later Kraken starts demanding i send them selfies with a hand written note. I told them **** that give me back my ****** money, and they wired it back
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Micky Wes
(@micky_wes) reported
@krakensupport @gainzy222 Yeah, a Twitter influencer…nice Kraken. Not the service I got.
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Donetto_HEX
(@donettoX_o) reported
@gainzy222 @krakenfx I had the same problem yesterday. It took hours to get a “specialist” to reach out and come to a resolution. Lucky I split my transfers up and only on-ramp to defi so my exposure was small.
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Harry
(@DubsChecksem) reported
@gainzy222 @krakenfx They might just be slow
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FNLN
(@FNLN28145304) reported
@gainzy222 @krakenfx been a while but 1 of my 3 required support to locate and apply to my acct. best of luck ser.
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moarbtc
(@MOARBTC) reported
@gainzy222 @krakenfx interesting. I usually have no problems here, but I have been using them for years
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Mr. Lid
(@therealmrlid) reported
@gainzy222 @smilinglllama @krakensupport can take a few weeks for a reply from support gl
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Conglomerate
(@kalkwonk) reported
@gainzy222 @krakenfx Never used that **** exchange again
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Wagtoshi
(@Wagtoshi) reported
@gainzy222 @krakenfx Don’t wire the same amount either. They’ll think it might be a duplicate and you’ll have to go thru support again. Happened to me in the past
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TrasherDK
(@TrasherDK) reported
Dudes @krakenfx You might wanna top up on whoever sends out your "2FA recover emails" It's been hours, and my mail server have not been hit by an e-mail from you guys. Annoyance is rising 🤔
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Aaron ₿.
(@aaronbtrader) reported
@gainzy222 @krakenfx I’ve wired them 7 figs no problem, they will get it done. My beef is high fees. And it is terrible to trade on.
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