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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 1
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • BitcoinRobbie
    Simple Country Retail Investor (@BitcoinRobbie) reported

    @solananew Done. I will pull my funds and crypto from @krakenfx immediately. This is terrible for Solana holders.

  • duckdiceio
    DuckDice (@duckdiceio) reported

    @krakenfx kraken support when they see my withdrawal history

  • MelioHL
    Melio (@MelioHL) reported

    @wallstreetbets @krakenfx The toll framing lands because Kraken already paid the compliance cost upfront That lets them price access later instead of racing to market now

  • BrianKSouthard
    BKS (@BrianKSouthard) reported

    @LeonidasNFT @krakenfx All I know, is anyone selling $dog down here is an idiot

  • Phenomaly
    Matt Valeo (@Phenomaly) reported

    Long time @krakenfx customer here The other day they just put all crypto deposits on hold in a corporate @krakenpro account. No notice. No explanation. No banner. Nothing Try contacting support and they just say a "specialist" team is reviewing. All further contact attempts just get swatted away I mean wtf? Funds are frozen without any explanation and support just disappears

  • elhamteh_eth
    Elham (@elhamteh_eth) reported

    @SenorPandaHere @krakenfx rumor mill is working overtime )

  • VahidAbdulK
    Vahid .ink (@VahidAbdulK) reported

    @karthicrypto99 @krakenfx @inkonchain I got all these roles. Sadly, I lost access to my old Discord account. I still have all the other socials and the wallet I connected to Guild, so I’m not sure if there’s a way to resolve it.

  • Annacares809
    Lady Ann 🐐 (@Annacares809) reported

    @krakensupport @krakensupport Too much review without permanent solution Here’s support ticket #22325915

  • iamrampalsaran
    Rampal Saran (@iamrampalsaran) reported

    @krakensupport @krakensupport if it takes weeks just to review my issue then kindly tell me clearly I'll immediately delete kraken and shift to other exchanges happily. My KYC stucked and 6 days and there's no updates even ignoring my msg in X DMs too what a shame

  • satoshiheist
    Professor Satoshi.🕯️ (@satoshiheist) reported

    After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now. This only makes the case for Lighter stronger.

  • BillyBoyLondon1
    Will Adams (@BillyBoyLondon1) reported

    @krakensupport @krakenfx 1st UPDATE - KRAKEN Account locked and can’t transact since Monday. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.

  • The_Redddit
    Red 🔺 (@The_Redddit) reported

    @OctaneOverride @krakensupport It’s a **** THIS WALLET! Color, design horrible and no EURO DISPLAY only USD to don’t mention that it was the best wallet ever super simple and reserved now a **** messy one like others!!! SUPER PISSED OFF!!!

  • BillyBoyLondon1
    Will Adams (@BillyBoyLondon1) reported

    @krakenfx 8 days waiting for access to a $3,000 BTC transaction. Multiple tickets, hours with your chatbot, and repeated “escalations” — still no feedback. I need a human to resolve this. This is unacceptable. #Kraken #Bitcoin

  • balas_ko70912
    balas u ko (@balas_ko70912) reported

    @krakensupport I have had an open ticket since August 14 (Ticket #22307263). My account and deposit are still on hold, and Kraken has not resolved the issue or provided a clear update.

  • BillyBoyLondon1
    Will Adams (@BillyBoyLondon1) reported

    @krakensupport @krakenfx 2nd UPDATE - KRAKEN Account locked and can’t transact since 17th August. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.

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