Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| Paris, Île-de-France | 3 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
| City of Brussels, Brussels Capital | 1 |
| Trenton, NJ | 1 |
| Sanengeta, Midlands | 1 |
| Muhājirīyah, Eastern Darfur | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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icefrog.◎ 🇻🇳 (@icefrog_sol) reported@matejbusic @krakensupport @krakenfx 7 days? wtf
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Evya East (@Freshya7f) reported@krakensupport This is where automation and ai fail I would be able to resolve this problem much faster if I had a actual human being that I could call and help me work through these issues
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Codiar (@Codiar6) reported@BooneW @krakenfx Therefore, I have supported and will continue to support projects such as @THORChain . There should be no KYC and permissions in the future
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Ribbitch (@ARibbitFromAfar) reported@krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours
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Bubba Mack (@Rewards_PAID) reported@krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****
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EmeryBiz (@emery_biz) reported@krakensupport Genuine question, do you have any support reps working today? I have been in a queue for 13 hours so far for transactions stuck in a pending state. The app will not provide me with a phone # and an email has been sent. Help is appreciated.
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撸猫大地 (@gfl123151) reported@krakenfx @FIFAWorldCup Why can’t I log in today? Is this the case for all users in China?
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JAFO (@cryptonite_1) reported@krakensupport I quizzed Grok and determined that Flexline is not available in California. Would be WAAAAY better to give me that information than a generic 404 message. Also, wtf, why can I get a btc back loan at Coinbase but not Kraken. fail.
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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Aflyon Thewall (@Aflyon_Thewall) reported@krakensupport Still not working
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Laydeebug “lexoraux.com” (@LaydeeyBug) reported@krakensupport Don’t use Kraken. They keep your investments to earn more money for themselves and refuse to reply to your pleas for help.
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stupidtrader (@lostinthechart) reportedAnyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems
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KT (@21500Karan) reported@krakensupport Hi Team, Could you please help me with my ticket? No one is responding. I am feeling helpless now.
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SONEGO⚡️ (@juliano_sonego) reported@krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks
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Elena | Contract Security Auditor (@SecurityElena) reported@_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too