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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 1
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • not_UTDTray
    ARSTray (@not_UTDTray) reported

    @SpursOfficial @OfficialFPL @krakenfx For a club that spend the highest money in this transfer window, that is a **** lineup and I won’t be surprised if you loose

  • hxhenzoIIern
    StickFiguratively🇻🇦 (@hxhenzoIIern) reported

    @SpursOfficial @krakenfx PLEASE STOP WITH THIS ******* NUMERICAL ORDER LINEUP BULLSHIT JUST DO IT THE OLD WAY **** YOU

  • Akky6767
    Akky G (@Akky6767) reported

    @krakenfx It’s been 10 working days my withdrawal is still in for manual review what is going on??? You guys said 5 working days!!!

  • Gary199191
    Gary (@Gary199191) reported

    @SpursOfficial @krakenfx What a terrible selection

  • NoahLFC21
    Noah (@NoahLFC21) reported

    @SimonDixonTwitt Hey Simon wondering if you can help have been waiting on a response from @BankToTheFuture admin re access to account/ lost 2FA codes in order to realise @krakenfx investment

  • thfclas
    luke (@thfclas) reported

    @SpursOfficial @krakenfx god it’s awful

  • CryptoTifi
    Tifi (@CryptoTifi) reported

    How @krakenfx is "entering" the Ukrainian market: lure users with a ~1,000,000 UAH ($24k) prize pool, get them to complete KYC, deposit funds, and generate trading volume... only to announce ZERO winners and pay out $0 🤡 📸 Image 1 (Telegram Support): Users specifically asked Kraken Support if the required follower threshold was combined across all platforms or per channel. Support explicitly confirmed: "It refers to the TOTAL number of followers across ALL Kraken Ukraine platforms combined (IG, TikTok, Threads, TG)." 📸 Image 2 (Official Blog Rules): To qualify for the 1M UAH prize pool, Kraken required users to: • Pass KYC verification • Fill out the form • Deposit $100+ • Generate $200+ spot or $1,000+ futures trading volume. Ukrainians brought liquidity and paid trading fees to Kraken. 📸 Image 3 (Instagram Story): On results day, @krakenfx_ua posts: "Campaign finished - conditions were not met, so there are NO WINNERS." And the absolute audacity? In the EXACT same story, they pivot to plug another campaign that was already running ("Independence Tournament is ongoing, conditions are easier, go join!"). So Kraken collected user KYC data, deposits, and trading fees, contradicted their own official support, paid out $0, and shamelessly shilled an ongoing promo to milk even more volume. Is this gross marketing incompetence or a blatant bait-and-switch? Care to explain @krakenfx ?

  • LeaT_Design
    Lea Thompson (@LeaT_Design) reported

    @xStocksFi @krakenfx another day another tokenized stock on solana. who's tracking actual settlement volume on this ****?

  • markmetaplanet
    Mark (@markmetaplanet) reported

    @krakensupport When you are dealing with urgent financial transactions, missing funds, or locked accounts, you need immediate, human competence. Instead, Kraken support often subjects users to generic, automated scripts, endless ticket passing, and vague timelines. F*** Kraken Aviod

  • bobaking89
    BobaKing89 (@bobaking89) reported

    @SpursOfficial @krakenfx Holy **** what an awful lineup

  • JRDANy0
    JRDAN17 (@JRDANy0) reported

    @krakenfx scammers? To desposit its instantly, to withdraw you **** all? 7 days im waiting my withdraw?!!!?

  • sleepinggiant77
    Robert Hughes (@sleepinggiant77) reported

    @SpursOfficial @TayoMello @krakenfx ******* so underwhelming. Horrible frontline. Defeat number 1

  • balas_ko70912
    balas u ko (@balas_ko70912) reported

    @krakensupport I have had an open ticket since August 14 (Ticket #22307263). My account and deposit are still on hold, and Kraken has not resolved the issue or provided a clear update.

  • JVeleusic
    Jan (@JVeleusic) reported

    @krakenfx Today: placed HYPE orders, platform showed zero confirmation. Retried, same. 1h later I get notified duplicates were processed. 2h later balance still shows all fiat, 0 HYPE. Chat says an agent replies in OVER A DAY. A top exchange with no order status and no support?!

  • Jimmyjeezlouise
    Jimmy (@Jimmyjeezlouise) reported

    Anybody else running into an issue with @krakenfx transferring XRP from the exchange to a cold wallet?

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