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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Muhājirīyah, Eastern Darfur 1
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • rocco_russo11
    Rocco Russo (@rocco_russo11) reported

    @krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****

  • supersavvv
    Supersavv (@supersavvv) reported

    @Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours

  • ridplanning
    Rid (@ridplanning) reported

    Day 53 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • getkoinx
    KoinX (@getkoinx) reported

    @krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)

  • valleyvulture6
    Vulture (@valleyvulture6) reported

    @Tradermayne @Breakoutprop @Krakenfx I don’t know why I didn’t try this sooner. Freaking awesome platform, mayne. Thank you for your service.

  • olie_emmanuel
    Emanuel (@olie_emmanuel) reported

    @krakenfx Babe go please, my internet coins are down real hard.

  • Lilyuqwf77
    Lily Davies (@Lilyuqwf77) reported

    @Rupaq_ @krakenfx What problem occurred What kind of warning message is displayed

  • AdeXBT
    AdeXBT (@AdeXBT) reported

    Calling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.

  • sebjay
    lee osio (@sebjay) reported

    @Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?

  • LeaT_Design
    Lea Thompson (@LeaT_Design) reported

    @ChainLinkGod @xStocksFi @krakenfx hell yes but where's the actual ******* settlement layer for this ****

  • ridplanning
    Rid (@ridplanning) reported

    Day 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

  • CoreyBlakexyz
    Corey Blake (@CoreyBlakexyz) reported

    @krakenfx team sideways, don't expect to blast out but don't think we have far to go down, just ranging for a while here.

  • DanielWorsley_
    Daniel Worsley (@DanielWorsley_) reported

    @krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.

  • rocco_russo11
    Rocco Russo (@rocco_russo11) reported

    @krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone

  • breakoutprop
    Breakout (@breakoutprop) reported

    The prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.

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