Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tokyo, Tokyo Prefecture 1
Aschaffenburg, Bavaria 1
Rio de Janeiro, RJ 1
Munich, Bavaria 1
Ealing, England 1
Zaragoza, Aragon 1
Barcelona, Catalunya 1
Olivos, BA 1
Nancy, ACAL 1
Atlanta, GA 1
Naples, FL 1
Santa Fe, NM 1
Cuauhtémoc, CDMX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • TradeSnyper TRADE•SNYPER ◉📈📊 (@TradeSnyper) reported

    @mmdiamond999 @krakenfx @GizmoImaginary I don’t fink he kan fit down those pipes

  • TetraPepecoin TETRA // 🐸 (@TetraPepecoin) reported

    @fbb4official @pepecoins @krakenfx Down but not out 🐸

  • OzDefi Defi-the-Oz 🐍 🧠 (@OzDefi) reported

    @Alex_ADA_ I would use @krakenfx coinbase has terrible customer service and the bid ask spreads are huge. CB is for noobs.

  • Eplurubusunum Virtual Laborer (@Eplurubusunum) reported

    @Alex_ADA_ @krakenfx , I've posted about Coinbase shady *** practices no one listens until it happens to them. Welcome to the **** show that is the current state of Crypto. The *** hats are praised and promoted and real DeFi is shadow banned and ghosted. I thought word of mouth with money would fix it. I was wrong, people's never learn.

  • justloganavax Logan🔺 Ⓜ️Ⓜ️T (@justloganavax) reported

    @VPhm23380671 @krakenfx @RiverdotInc Every block on Morph feels like proof-of-coordination.

  • AshleyCNFT Ashley (@AshleyCNFT) reported

    @Alex_ADA_ @krakenfx for business account been great for a few years, really good customer service.

  • PalmerPozz Palmer Pozzo (@PalmerPozz) reported

    @Lubovyyds @krakenfx @RiverdotInc Builders solve human problems Crypto isnt gambling its

  • royalmale_io royalmale.io (@royalmale_io) reported

    @krakenfx @arjunsethi @pete_rizzo_ Hi David... I've been told by your support team, that recovering tokens sent to the wrong block chain is "painstakingly difficult". This implies that it can be done, but you just dont want to...? Would that be a fair assumption...? Regards.

  • ZaiStrategy BeyondBorders (@ZaiStrategy) reported

    @krakenfx You are as good as your customer service …. @krakenfx @krakensupport Regarding: #16155690 I have emailed so many times, no replies. Open ticket since Feb 2025. Please escalate the matter. Thanks

  • TSPsniper TSP Sniper (@TSPsniper) reported

    @krakenfx wtf are you for real listing $YEE @YeeErc20 ??

  • audioshitehawk Audeo S (@audioshitehawk) reported

    @Tedgraphy @krakenfx disabled access to their derivatives platform on 10/10, and I had some low leverage positions open, being locked out meant I couldn't close or exit positions. Lost 10k tokens + 10k in USDC in 20 minutes.

  • anonthebaptist anon ♰ (@anonthebaptist) reported

    @krakensupport i'm having tons of issues, i need a specialist to call me or something because the chat keeps closing or saying i'm signed out why did you get rid of phone support??

  • OttoBraun1976 Ottomatic (@OttoBraun1976) reported

    @metamorph0sis2 @krakenfx SHX is dying a slow death just like every other crypto project.

  • anonthebaptist anon ♰ (@anonthebaptist) reported

    I’ve had it with @krakenfx They’re giving incorrect wire cut off times They’re giving incorrect info about wire status They removed phone support & the chat doesn’t work When it does, they don’t make any sense (copy/paste) Not sure I’d put my money on this exchange @Tradermayne

  • Xlr8profits G (@Xlr8profits) reported

    @Alex_ADA_ @krakenfx does customer service unlike the other guys

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