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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
Melissa, TX 1
Frankfurt am Main, Hesse 1
Berlin, Berlin 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • InfiniteOpp
    Nathan Hylton (@InfiniteOpp) reported

    @krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!

  • cmrotaryedo
    Cmrotaryedo (@cmrotaryedo) reported

    @DeFi_42069 @krakenfx Why you even buying that ****? $ewt

  • getkoinx
    KoinX (@getkoinx) reported

    @krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)

  • AdeXBT
    AdeXBT (@AdeXBT) reported

    Calling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.

  • InfiniteOpp
    Nathan Hylton (@InfiniteOpp) reported

    @krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!

  • BhutAndy
    Ta Andy (@BhutAndy) reported

    @SpursOfficial @krakenfx Danso better get his **** together there’s no room for more mistakes if we lose this game we are officially relegated

  • InfiniteOpp
    Nathan Hylton (@InfiniteOpp) reported

    @krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!

  • PiesCustar70419
    Custard Pies (@PiesCustar70419) reported

    @DeclanD0303 @SpursOfficial @krakenfx Tel tries? Yeah, I think that’s the problem here.

  • SPCMNandHOBBES
    osaka pond dweller (@SPCMNandHOBBES) reported

    UPDATE: They sent another updated one on 4/20, honestly what ******** is wrong with you @krakenfx taking all my money off this exchange

  • StalkHQ
    Stalkchain (@StalkHQ) reported

    Kraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.

  • Churchward56288
    L Churchward 💚 (@Churchward56288) reported

    @SpursOfficial @krakenfx What a totally **** midfield that is no wonder Spurs are where they are.

  • Kareecurt
    Kari (@Kareecurt) reported

    @krakensupport I am unable to complete the email recovery flow because it is looping or not producing a working recovery path. I have already attempted password reset, username recovery, and 2FA recovery multiple times. Please escalate to manual recovery.

  • sebjay
    lee osio (@sebjay) reported

    @merve050115 @krakensupport I've been through something similar, have you been able to get any help?

  • ayewaken
    BitcoinMusic (@ayewaken) reported

    @danheld @krakenfx They're also one of the only exchanges support #lunc and #ustc deposits/withdrawals in the USA

  • RebootBased
    Reboot Based (@RebootBased) reported

    @hotspurreports @SpursOfficial @krakenfx Tel looks absolutely terrible every touch he takes Muani has been terrible but look far more likely to actually produce something

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