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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 1
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Jesse4mu
    Jesse🐂🀄️ (@Jesse4mu) reported

    @atitty_ @krakenfx fix up

  • iamhr23
    Harshvardhan zala (@iamhr23) reported

    @Atleti @krakenfx @collectibol **** pathetic club

  • duckdiceio
    DuckDice (@duckdiceio) reported

    @krakenfx kraken support when they see my withdrawal history

  • InkDailyTK
    Ink Daily (@InkDailyTK) reported

    🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.

  • RadarDodger
    NotKnown (@RadarDodger) reported

    @SpursOfficial @krakenfx You know we've had **** seasons since you've been doing this abomination of numerical order? You're actually cursing us

  • NoahLFC21
    Noah (@NoahLFC21) reported

    @SimonDixonTwitt Hey Simon wondering if you can help have been waiting on a response from @BankToTheFuture admin re access to account/ lost 2FA codes in order to realise @krakenfx investment

  • 223_be
    Kasserrr (@223_be) reported

    @krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲

  • Djedi_Eth
    Djedi (@Djedi_Eth) reported

    @PIXEL_HUMANITY1 @inkonchain @krakenfx Yeah I won’t 🙌 But add me to WL so I can mint the real **** tho 🔥🔥🔥🔥🔥

  • Jidni1884
    Rabbi Hasan (@Jidni1884) reported

    @Krak @krakenfx @Support Deposited USDC on Aug 13. Status: Still “In Progress”. It’s been 12 days. No funds in account + No reply to my support ticket. Please escalate this urgently. This delay is unacceptable.

  • brandables
    Cody | shipitplz (@brandables) reported

    What's the point of paying for @krakenpro / @krakenfx / @krakensupport when I still can't even get my issues resolved. Such a scam. Ticket # 22377312

  • satoshiheist
    Professor Satoshi.🕯️ (@satoshiheist) reported

    After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.

  • Rachael9167
    Rachael Anne Steele (@Rachael9167) reported

    @krakenfx @krakenfx I reported a transaction last year now my husband is unable to access his Kraken

  • Yaloush23
    Bear (@Yaloush23) reported

    @krakenfx Im having issues with my kraken account please help

  • LeaT_Design
    Lea Thompson (@LeaT_Design) reported

    @xStocksFi @krakenfx another day another tokenized stock on solana. who's tracking actual settlement volume on this ****?

  • iam_metamike
    iammm 💨 (@iam_metamike) reported

    Spent 3–4 hours yesterday trying to move my own money from @Revolut to my own @krakenfx account. Not to some random person. Not to a potential scammer. My FCA regulated Kraken account that I have a detailed multi year TX history with. Instead I got the full nanny state experience with my payment stopped, endless questions about what I was doing with my own funds, requests for screenshots, biometric checks, then a security call with an outsourced agent whos English was extremely difficult to understand with a crappy network and seemed to be reading from a script. At some point I was asked to explain how my BTC investment functions? You what 😕 I’m all for fraud prevention. But there’s a point where “protecting a customer” turns into treating a grown adult like they need permission to use their own money. Revolut already had my TX history. The transaction was legitimate. It still wasted hours of my day. Smart verification checks should not take this long it’s not 1997. This is exactly the sort of rubbish neobanks were supposed to kill off, not recreate in 2026. If fintech is going to mean anything, it should mean faster, smarter risk controls and more control over your own money. Permissionless crypto Neo banks like @ether_fi need to take note if they’re truly building a product that works for customers like me. 3 - 4 hours to move funds between two FCA regulated accounts I control with significant history between them is madness in 2026.

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