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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • nina1174
    nina (@nina1174) reported

    @krakenfx What's wrong with your system? My funds have been stuck for 2 days and nobody is helping or responding. Anyone reading this, please becareful with your money on kraken. I think they are purposely freezing access to our money.

  • Alexis35623
    Pandastg (@Alexis35623) reported

    @KrakenSupport Help! My account was hacked in early May and my email was changed without my consent. I filed an official police report immediately. Since then, my account has been locked and you have ignored all my emails and formal complaints. ​Because of this, I am now facing

  • TopBlastBitcoin
    Top Blast Bitcoin (@TopBlastBitcoin) reported

    I think the only problem is @krakenfx and others offer 5% on USDC alone and that beats every savings or whichever account at every bank. When the public finds out, all cash could be tokenized. Does your regular checking account at bank earn 5% APR? 💀

  • ldceli
    ldceli (@ldceli) reported

    @krakenfx can't withdraw my money from kraken, impossible to contact any human i'm constantly directed toward useless AI or FAQ, is there a human on this account that can help?

  • XVidsion
    X vidsion (@XVidsion) reported

    @krakenfx Ponzi scheme Incoming. To steal from retail. **** Stocks!

  • OpenEyesLoves
    Eyes Wide Open (@OpenEyesLoves) reported

    @krakensupport Can someone from customer support please assist me regarding my funds which have disappeared along with my account being restricted?! It feels like a scam!

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakensupport Please solve my problem. Why is there no one to deal with it? The email is also a mechanical reply.

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t

  • Yinepu2025
    Cheryl (@Yinepu2025) reported

    @krakensupport Hey wtf where is the security on your notifications ? A notification on your phone pops up and click on it it opens your crypto ffs.

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Fix my account i need money back 😭😭😭

  • Adam_Ogilvie_
    American Crypto Guy (@Adam_Ogilvie_) reported

    @krakenfx You'll never have to sell it to access its value. $DGB

  • lostinthechart
    stupidtrader (@lostinthechart) reported

    Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

  • jag8211
    Jag8211 (@jag8211) reported

    @krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

  • ZackAdam1073207
    Zack Adam :) (@ZackAdam1073207) reported

    @krakenfx scam cex , **** u

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