Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Damilola Afolayan (@damzyy0609) reported@shufflence @Coinsquare @krakenfx Have you chat up the customer support
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Er Rubaan (@errmb786) reported@RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc
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truth is (@Gnich89) reported@PardonMyTake @krakenfx Team 3 picks are awful too to bottom
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XPixel (@xpixeladventure) reportedKraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.
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Shiningforce (@ShiningforceNL) reported@krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?
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jimmy (@108gua) reported@krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.
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Angel (@YojadKang) reported@blaack_mambaa $ANYONE isn’t listed on @krakenfx they announced a listing late last year and then it never happened and they deleted the post, since that moment it’s been down only, over 90% drop since then and they ignore any questions to why the listing didn’t happen @AnyoneFDN
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stealthyshuriken 🐒🦧 (@stealthyshurik1) reported@krakenfx please fix your BRL funding rail. It only ever works half the time
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WallStreetX (@WallStreetXHQ) reportedWSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.
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Satalink (@_satalink) reported@krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.
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Lea Thompson (@LeaT_Design) reported@krakenfx another card who gives a **** show me the actual on-chain data not this marketing ****
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CryptoDiffer Analytics (@CryptoDiffer) reported@RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.
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Aalcee (@AlDas1405) reportedMost companies treat impersonation as a user-education problem: “Watch out for scams.” “Check the URL.” “Never share your password.” But users will always make mistakes. @krakenfx is taking a different route. If someone calls saying they’re from Kraken, users can now check inside the app if the call is actually from them. They can even challenge the caller with a one-time code. It flips the responsibility. Instead of expecting users to figure out who’s fake, just give them a way to check who’s real. Much better than another “stay vigilant” warning.
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Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported@PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup
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Nomisma (@CryptoLover9527) reported@txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity