Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Frankfurt am Main, Hesse | 2 |
| Berlin, Berlin | 2 |
| Tokyo, Tokyo | 1 |
| Aschaffenburg, Bavaria | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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L3 (@L3hammer) reported@brianswift89 @krakenfx @krakensupport the support is dead
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Edward Navarro (@EdwardN22937435) reported@BTC_Archive @JohnEDeaton1 @krakenfx was to custody all customer funds,when they were given their bank license, so yea, why is this not the standard?
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dexx ⚡️ (@dexx7y) reported@gianluigi661 @krakensupport I'm an affected customer, however I did a test withdrawal with their other SEPA payment provider Clear Junction and another bank. Payment went through immediately. So it seems to only affect the Fidor bridge.
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Clam (RIP Crypto 08.11.22) (@smolwet) reported@ABigThingBadly @coinbase @krakenfx is the only exchange with human customer support
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Didi (@DiederickP) reported@kosunen_ville @krakensupport Thank you, unfortunately they can’t help until they support Binance Smart Chain so unfortunately that money is gone/ stuck in the ether until they do support BSC
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Crypto Mountaineer (@CryptoMountain4) reported@JamesCoburn3 @100trillionUSD @krakenfx I got a ton of **** from my wife over it. She gets it now she’s seen the rewards. Most people lose money and leave after the first failed cycle of bull / bear. Those that stick around for longer than 1 cycle make money
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João (@emergent_btc) reported@ficoba fix your withdrawals and deposits with @krakenfx asap WTF ARE YOU DOING
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George Dekker (@georgedekker2) reported@krakenfx @jespow @BreakdownNLW What would the impact be of DCG going down to Kraken, 100 Million investment I could find... but what is the operational exposure?
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Charles Hoskynson (@c_hoskynson) reported@dexx7y @gianluigi661 @krakensupport I have just sent a deposit and still waiting... didn't know about this issue...
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Lamps ☀️ ◎ (@cryptolamps) reportedJesus, finally setup my @krakenfx account after the FTX shenanigans and holy **** the deposit fees are daylight robbery
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Charles Hoskynson (@c_hoskynson) reported@gianluigi661 @krakensupport Deposits are not working either. I did an instant transfer over 4 hours ago and it's not showing up. Sigh.
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bswifty (@brianswift89) reported@krakensupport It's not an individual or unique case. Your site says it is no longer processing withdrawals, and that has been the case since the 19th
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Eliseeker (@Eliseeker1) reported@krakenfx Bull ****. DONT BUY CRYPTO
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L3 (@L3hammer) reported@krakensupport @brianswift89 the support is dead
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Dinosaur Asteroid ⚡️dinosaurasteroid.**** (@asteroidfuture) reported@krakensupport Thanks for the support. I can confirm the funds were just returned. It seems the issue is with Citi. Thanks once again @jespow and @krakensupport You are great! Wish there were a bitcoin only version of Kraken.
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