Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| Paris, Île-de-France | 2 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
| City of Brussels, Brussels Capital | 1 |
| Trenton, NJ | 1 |
| Sanengeta, Midlands | 1 |
| Muhājirīyah, Eastern Darfur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Dale (@DaleMont1785) reported@krakenfx @FIFAWorldCup Kraken has lost my $3000 deposit! No support help!
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Edras (@edras6843) reported@krakensupport You say the same ******* **** over and over again. Everyone’s sick of your ****. You have held millions of $ worth of money to fund the FIFA cup and hey we provide you with every bit of information and tell you why we need the funds it’s the same scammy response for weeks
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leogarbarino (@leogarbarino1) reported@krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690
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TanManCan (@TannerW47087) reported@krakensupport Yes I'm well aware of your status page hence me quoting directly from it in my post... The status page hasn't given any actual updates, "We are continuing to investigate this issue." isn't an update, it's a holding statement that fails to provide any substantive value...
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ohhghetto (@ohhghettoo) reported@Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx
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TanManCan (@TannerW47087) reported@krakensupport Can anyone give me an actual ETA as to when we might finally be given access back to our Beldex(BDX) tokens? The only update given has been "We are continuing to investigate this issue." which really isn't an update at all... It's been a total of 22 days now...
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Mathias Onea (@mathiasonea) reported@FabrizioRomano @krakenfx In my opinion, France 🇫🇷 have shown the most consistent performances (so far…) It might come down to yet another showdown in the final with messi and mbappe. If ronaldo doesn‘t kick out France before.
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Randall (@BryanSpaulding7) reported@krakenfx @krakenpro @krakensupport It’s been over 8 days and my bitcoin transfer still says pending and no response from the damn customer service or sucking email
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rainneemflowers (@aggielazzy50224) reported@HyperliquidX, bro, ty for solving decentralized trading, I have one issue, I thought it won't be an issue but one, why th are your charts too shallow, btc charts starts from 1st august 2020, the rest are worse, where is @krakenfx getting charts from?
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Ray (@primeray333) reported@krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.
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James 🇻🇦 (@JamesClips22) reportedAnyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks no problem, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support.
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Our Crypto Talk (@ourcryptotalk) reportedRobinhood has just entered the tokenized stocks race. The issue is that there are already many frontrunners. $ONDO, @krakenfx , @binance , @SuperstateInc all have a head-start over the newly starting Robinhood. The tokenized-stock market is ~$1.24B on-chain. Three names control 90%+ of it. Robinhood controls 0% on day one. Who's actually winning: → Ondo Global Markets : the leader. ~50% share, first platform ever to $1B TVL, 260+ stocks, settlement pilots with JPMorgan, Mastercard, Ripple. Two-year head start. → xStocks (Backed, via Kraken + Bybit) : the distribution king. 162k holders vs Ondo's 70k, $25B+ traded. Kraken bought them outright in December. → Binance bStocks : the disruptor. 0 to ~14% share in under a month. Fastest entry the sector has ever seen. → Superstate + Dinari : the quiet ones building the thing that actually matters. Above are the numbers and things Vlad Tenev and his team should be worried about. What should the users be worried about? Know this - Under the same "AAPL" ticker, these are NOT the same product. What you legally own changes by issuer: Real registered share → Superstate, Dinari A claim on a share → Ondo, xStocks, Binance A debt token → Robinhood Robinhood's Stock Tokens are debt securities from a Jersey shell company. You get the price movement. You do not get the share. No ownership, no voting, no rights. Bottom tier on the one thing that counts. So why does this matter for Robinhood? Because its whole edge is the app and the brand, not the product. If distribution wins this race, it has a real shot against Binance and Kraken. If structure and trust win, it's launching behind Ondo, Superstate, and Dinari with nothing on-chain to point to. A chain with one tenant is not an ecosystem. The number to watch over the next two quarters isn't how many stocks Robinhood lists. It's whether a single builder other than Robinhood ever ships on Robinhood Chain. What this means for you: Tokenized stocks are not stocks. Most of them are IOUs that track a price. That's fine for exposure, but know what you're holding: if the issuer fails, "I own a debt note from a Jersey SPV" and "I own the share" end up in very different places. Two rules before you touch any of them: > Ask what the token legally is, not what ticker it copies. > Convenience and brand are not the same as ownership.
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ChelseaPro (@GamerYouPro) reported@thepoetpreneur @FabrizioRomano @krakenfx Wtf am i reading tell me that you are joking
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leogarbarino (@leogarbarino1) reported@DavidLRipley @GovPritzker Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690
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Ray (@primeray333) reported@krakenfx Why was Kraken the only exchange having issues with $H? They locked humanity for 10 days, no other exchange did this. Most exchanges already started trading on the new contract. There are 40 exchanges that didn’t have an issue. @krakensupport