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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 3
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Toronto, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • primeray333
    Ray (@primeray333) reported

    @Metallicuscj @krakenfx No I haven’t, kraken says it’s a problem with the funding gateway, no eta or anything.

  • primeray333
    Ray (@primeray333) reported

    Why is #kraken #krakensupport the only exchange that can’t trade $H. They say it’s a problem with humanity’s gateway but no other exchange is having issues. They froze it for 9 days causing holders to lose money. Seems like they don’t want liquidity leaving their platform.

  • MacroPerch
    Andres (@MacroPerch) reported

    @krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?

  • BigDog0601
    Howard Brown (@BigDog0601) reported

    @PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue

  • Lawokeke_dev
    Okeke lawrence (@Lawokeke_dev) reported

    @FabrizioRomano @krakenfx If the final ends up being Argentina vs Portugal, the internet might actually stop working for 90 minutes. 😭🔥

  • JamesClips22
    James 🇻🇦 (@JamesClips22) reported

    Anyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks no problem, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support.

  • Gurixkailey
    Gurpreet (@Gurixkailey) reported

    @krakenfx i need help i transfer my funds coin base to kraken but sill dis not received yet

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @inkonchain @krakenfx you need to be knocked down a peg. "Clawed back" a few feet. Thieves!

  • wdympon
    DomainExpansion (@wdympon) reported

    @krakensupport sir i need help my verified its pending for long time ago ? @krakensupport

  • LVRDVADR
    LVRD VADR (@LVRDVADR) reported

    you ******* morons make customer service impossible …. 1.5 million liquid to buy btc with and you have me talking to a ******* AI @coinbase dumb ***** moving the shmoney to @krakenfx

  • Juicyjuicyart
    Juicy Juicy (@Juicyjuicyart) reported

    @krakensupport My deposit of $13k usd hs been on hold for nearly a month. I received a message from Phillip at support requesting specific documents and I gave all documents and more and have heard nothing back for a month. I have sent 3 follow up emails and in app chat and received NO HELP.

  • angmuzik11
    保护安琪拉的狄仁杰 (@angmuzik11) reported

    @krakensupport Ticket #21797210. Kraken’s official Chinese Telegram support told me receiving funds from any crypto wallet/platform was permitted. After an HTX/Huobi-related USDC deposit, my verified account was restricted and I was told to apply for a BVI Specific Licence. I have submitted SOF and licence materials. Please escalate to compliance/sanctions.

  • mathiasonea
    Mathias Onea (@mathiasonea) reported

    @FabrizioRomano @krakenfx In my opinion, France 🇫🇷 have shown the most consistent performances (so far…) It might come down to yet another showdown in the final with messi and mbappe. If ronaldo doesn‘t kick out France before.

  • DaleMont1785
    Dale (@DaleMont1785) reported

    @krakenfx @FIFAWorldCup I recently sent $3000 to my Kraken wallet, no response from support at all, no money and its been over a hour!

  • levoleverage
    levoleverage (@levoleverage) reported

    yo @krakenfx when do you plan to offer HYPE mainnet support?

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