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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
Melissa, TX 1
Frankfurt am Main, Hesse 2
Berlin, Berlin 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • wanderchist
    Joseph Schindler (@wanderchist) reported

    @krakenfx Your customer service ghosted me!

  • HoytFowler3
    hoyt3.eth (@HoytFowler3) reported

    @c7five @krakenfx First crypto company to not hire Indians for their support systems will get my money. Literally have had 3 data leaks I know of from internal systems being managed by Indians.

  • paulsauereyes
    True (@paulsauereyes) reported

    Requesting @krakenfx support

  • Salihak44894992
    MR. Smiles (@Salihak44894992) reported

    @alonzocooks @krakenfx Yeah this will help

  • MIKS_ae
    MIKS (@MIKS_ae) reported

    @AltCryptoGems @krakenfx Kraken backing + instant payouts addresses the two biggest prop firm trust issues

  • stevethenuker
    Max (@stevethenuker) reported

    @krakenfx @BillyM2k your support sucks.

  • kisgsiam
    SIAM Ⓜ️ (@kisgsiam) reported

    @zachxbt @krakenfx @Payward so $M is going down like $RAVE ? Should i take down trade again?

  • InsideOta
    Inside Ota Ng (@InsideOta) reported

    @SpursOfficial @krakenfx If you loss today you're going down

  • ani_jow
    Jow Anita (@ani_jow) reported

    @ANITAONINKCTO @krakenfx @krakenpro Access granted Now we execute 👀

  • RicharlisonSZNx
    kyle (@RicharlisonSZNx) reported

    @SpursOfficial @krakenfx Kolo Muani is awful why is he playing lmao

  • Churchward56288
    L Churchward 💚 (@Churchward56288) reported

    @SpursOfficial @krakenfx What a totally **** midfield that is no wonder Spurs are where they are.

  • fundproptraders
    FundedPropTraders.com (@fundproptraders) reported

    Crazy story unfolding at @krakenfx — a criminal group is now attempting to extort them with videos of internal support systems after two insiders were caught accessing limited client data. Key takeaways: No systems were breached, no funds were ever at risk, and Kraken is refusing to pay or negotiate with the bad actors. They’ve already involved law enforcement and are pursuing arrests. At @fundproptraders we operate with the same uncompromising focus on security, rapid response, and protecting our traders above all else. This is a stark reminder why ironclad internal controls and zero tolerance for insider threats matter in every part of finance. Respect for the transparent update.

  • Kareecurt
    Kari (@Kareecurt) reported

    @krakensupport NOTHING THAT YOU’VE SUGGESTED WORKS! I only get Unable to sign in. Through email, I constantly get rerouted to read “How To” articles. I’m not being given account recovery as an option. I need manual help and I won’t settle for anything else as I’ve tried everything!

  • TrashpandaXmeta
    TRASHPANDA🦝 (@TrashpandaXmeta) reported

    @krakensupport How on earth are u supposed to reach a bloody human beeing on ur page. If it wqsnt for ink id never touch it. Cant verify my acc within browser to get points going, try to send a msg on site. It will never send. Holy fk

  • chapscode
    Chaps (@chapscode) reported

    @krakensupport Hello, I got a mapping problem with your assets codes. For example, looking at the data from your API for asset pairs, we can see XBT/USD. But when we want to subscribe to the Ticker with it, it says unsupported. The accepted value is BTC/USD. Where can I find a good mapping?

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