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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Stoneundead228
    Stoneundead (@Stoneundead228) reported

    @KrakenSupport @krakenfx My verification is stuck, and my funds are currently held. Regular support is not responding to my tickets. Please help me escalate this issue and look into my case. Ticket ID: 21620757 Public Account ID: AA16 N84G QSP6 KTOY

  • flipdazed
    Alex McFarlane (@flipdazed) reported

    @krakenfx @itsgleninnit Two have **** hair.

  • CaptainSteven52
    Steven Potts (@CaptainSteven52) reported

    @krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.

  • Jennifercdq
    Gerald Patterson || Recovery Specialist (@Jennifercdq) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • 1lalo312
    La1o (@1lalo312) reported

    @krakenfx Converting that **** to SOL

  • ifwvalen
    Valen (@ifwvalen) reported

    @atitty_ Yo @krakenfx fix this

  • satoshiheist
    Professor Satoshi.🕯️ (@satoshiheist) reported

    After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.

  • StAnSaHa89
    YHWH is KING #KASPA (@StAnSaHa89) reported

    @krakenfx help my colombian people :( rebuild

  • CryptoChrisG
    Ƀ Chris (@CryptoChrisG) reported

    @krakenfx @Tradermayne It’s garbage amateur hour with limited features. Doesn’t even match what kraken offers

  • InkDailyTK
    Ink Daily (@InkDailyTK) reported

    🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.

  • JW_WWJD
    WWJD (@JW_WWJD) reported

    this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate

  • FreeThinkerInc
    🇺🇸 Freedom Piper 🇺🇸 (@FreeThinkerInc) reported

    @BuyTheNetwork @OKXHelpDesk @krakenfx Yeah, I have a Kraekn account as well. And I agree, they have always been on the ball whenever I have had issues. Plus I get a call from a human if necessary, something OKX does not appear to offer. I am opening a fraud case with my bank if OKX does not resolve by EOD tomorrow.

  • Yaloush23
    Bear (@Yaloush23) reported

    @krakensupport But you can disable all functions for without being notified or how to resolve the issue.

  • PaulMulfor53198
    Paul Mulford (@PaulMulfor53198) reported

    @krakensupport IM BEING DRIVEN NUTS ... trying to sign in on my lap top , wont accept the 2fa code from the authenticator app on my phone. please help restore my sanity 🙏

  • RomanBridger1
    Roman Bridger (@RomanBridger1) reported

    @PardonMyTake @krakenfx Put me down for a state fair turkey leg

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