Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tokyo, Tokyo Prefecture 1
Aschaffenburg, Bavaria 1
Rio de Janeiro, RJ 1
Munich, Bavaria 1
Ealing, England 1
Zaragoza, Aragon 1
Barcelona, Catalunya 1
Olivos, BA 1
Nancy, ACAL 1
Atlanta, GA 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Karl13Jon Jon Karl (@Karl13Jon) reported

    @krakenfx so I spent the weekend doing a little further investigating onto you guys stealing from your customers. This morning at 7 AM I made a purchase of PAX it has skyrocketed since 7 AM. But yet somehow in my portfolio I’m down 2%? Do you guys not even try to hide it?

  • DavidFP250644 David FP (@DavidFP250644) reported

    @krakensupport I have filed several complaints. I have waited longer than 72 hours. Talking to an investigator in the morning. No phone support nothing.

  • DavidFP250644 David FP (@DavidFP250644) reported

    @krakensupport No dming ****. Never know who is legit on here

  • Tmicu1 джулиан (@Tmicu1) reported

    @krakenfx fees are ****.

  • DanielTetsuyama Daniel Friedman ₳Σ 🇺🇸🇯🇵⛩️ (@DanielTetsuyama) reported

    @RosenBridge_erg @krakenfx @coinbase Strong support for anything Rosen!

  • timmytrills 🧘TIMMYTRILLS🥇 (@timmytrills) reported

    @krakenfx @stbl_official Kraken is just full of **** holding my money for the passed 3 days without saying **** to me

  • CommonSenseofGA Common Sense Guy from GA (@CommonSenseofGA) reported

    @krakenpro @krakenfx Best Customer Service in the industry!

  • 0xJDEV Jared 🪈🐍 (@0xJDEV) reported

    @Gremlins2Movie @krakenfx @avgcryptoguy She got it on lock down!

  • OS_Beaver OS_Beaver (@OS_Beaver) reported

    @krakensupport Now 10 days with no reply on an issue I checked in within 24 hours of new account to be sure all was well. Had the account for more than 45 days now and Kraken is past due on my $25 USDG affiliate referral bonus since Sept 4. Your support is a joke. Ticket 18588899

  • Toni00529808 #PEPE Community Supporters (@Toni00529808) reported

    @krakenfx @WatcherGuru Yeh and I have money in Kraken. Better be legal. Otherwise **** will hit the fans.

  • thebrianmoncada Brian Moncada 📈 (@thebrianmoncada) reported

    @krakenfx @JoJoWorld2022 @PropyInc You’re holding $10k worth of my Bitcoin after putting my account on hold, and after I’ve already wired you the funds. It’s been 15+ days since I’ve reached out to you multiple times via your customer support and still no resolution. Give me my money.

  • Cyebit ⋆✮𝕸𝖆𝖙𝖙✮⋆⚡️🧞‍♂️ (@Cyebit) reported

    @krakenfx @WatcherGuru The problem has never been mining or finding Rare Earth materials, the problem has always been the environmentally damaging "extraction" process, which is why so much is done in 3rd world countries. Moon mining a solution? One day humans might "actually" reach the moon

  • normandyrick normarc@yahoo.com (@normandyrick) reported

    @krakenfx Run away from Kraken! They continue to refuse to give me an arbitration hearing regarding the loss of my funds due to insider theft! They claim to provide this right in their "Terms of Service"!

  • Mrlostinbtc lostinbtc (@Mrlostinbtc) reported

    @krakenfx Did you miss-spell? Let me help. token=coin?

  • egorcaxap ME (@egorcaxap) reported

    Kraken @krakenfx has worst and useless support. I have one super simple task which could be solved for 1 minute but they froze my transaction for 24 hours, they didn’t answer and their stupid “ai” cannot connect with human assistant. Btw : I’ve sent usdt to another address

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