Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Frankfurt am Main, Hessen | 1 |
| Tokyo, Tokyo Prefecture | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
| Ealing, England | 1 |
| Zaragoza, Aragon | 1 |
| Barcelona, Catalunya | 1 |
| Olivos, BA | 1 |
| Nancy, ACAL | 1 |
| Atlanta, GA | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Spanoudakis
(@spanout) reported
@krakenfx I send 2 payments to 2 accounts from the same bank account. 1 arrives within 1 hour, the other still showing initiated 24hrs later. During high volatility, this does not help at all... could do much better. Disappointed
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Alvaro ⚡️
(@Alvarohgg01) reported
@krakenfx you have some of the best support in the exchange industry. If I have a problem I contact you and you answer me in a few minutes. Much respect. #Bitcoin
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Cameron Barnett
(@CameronTBarnett) reported
@krakensupport I was in the middle of a trade. WTF????
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MoleQlr
(@MoleQlrbass) reported
@krakensupport You stated that it was being disabled due to blockchain going down for “emergency maintenance”. The blockchain is back up and running fine. A little clarity on what would constitute the blockchain “becoming stable” again would be great.
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Andys_Chicken_Dinner
(@Andy66941608) reported
@krakensupport @Okiedokie86 Had the same issue! So frustrating. They do refund
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WallStreetCat
(@Wall_Street_Cat) reported
@krakensupport Thank you for that. My order was not working in the app. I tried through the website instead.
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Chris (クリくん)
(@AskChrisW) reported
How did I settle the auction? The cheapest way was to call my bank, initiate a wire transfer ($20) to @krakenfx, buy some #ETH and send that to my MetaMask wallet. The eth gas fee was down to $40 by that time, so I held my nose and clicked.
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Mountainman
(@mountainmann220) reported
@eugllionaire @krakensupport I called them out on support and they said “seems you’re away from your computer so I’m going to end this chat” dafuq. **** is whack
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Nobody in particular
(@icanhasgains) reported
@OakenshieldVGX @pylon_protocol @krakenfx Yes, for the time being. But next week, I’ll use some to pay down debt I was using for arbitrage and maybe some to buy inflation bonds since yields are 9.62% currently.
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Honesthoddler - Δ 666 (Galactic Chimps Club)
(@Honesthoddler1) reported
@krakensupport @CryptoPlanD Selling is not possible as well. I'm constantly getting the price update error.
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Jake
(@samuraijake008) reported
@krakenfx Any support for #XRPayNet in the near future? Built on #XRPL the future of payment processing. Should take a look at them @XRPayNet
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Laurentiu Moldoveanu
(@L0rdICE) reported
@krakenfx Umm, helooo! When are you planning to fix the ”Debit / Credit Card” problem, mates? It's been 8 hours already with no updates, and it's not affecting only ”some clients” as you state. People try to buy something only to have their money frozen... So professional of you.
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Joe Hodler
(@beeteasea) reported
@krakenfx User experience is like “**** you, we’re complicated”. From someone with a decade trading crypto. Used dozens of exchanges.
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LTK
(@ltk1crypto) reported
@krakensupport @Make_Wealth Do you expect this to be working again soon? The chain is running as I believe.
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Bolu_DüKü
(@nediyahh) reported
@OcellusCrypto @krakenfx I lost my entire unit. I am in a very difficult situation. please help.. 200 dollars is enough to solve my problem 😞 binance id:221506585 thank you