Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pordenone, FVG | 1 |
| Carlet, Comunitat Valenciana | 1 |
| Chartres-de-Bretagne, Bretagne | 1 |
| Hilshire Village, TX | 1 |
| Chattanooga, TN | 1 |
| Caracas, D.F. | 1 |
| Oviedo, Principality of Asturias | 1 |
| Zürich, ZH | 1 |
| Östringen, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Bradenton, FL | 1 |
| Memmingen, Bavaria | 1 |
| Innsbruck, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Saylors Friend
(@SaylorsFriend) reported
@krakenfx @Krak Because it is the oldest exchange that has never been down or hacked, i trust my money to kraken 101%
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NNNE
(@johnny_5221) reported
@krakensupport In your company's eyes, only 20% of high-net-worth clients are worthy of your service, right?
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Zanaib_eth
(@zanaib_eth) reported
@krakenfx @Krak (8) And what seals it for me is how they run things. No fake volume, no shady features, no hidden fees. Just clean, honest service. They don’t profit off user mistakes. They focus on getting it right — and that’s why I trust @krakenfx more than any other exchange in the space.
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NNNE
(@johnny_5221) reported
@krakensupport I asked the customer service, and they said they submitted it to a professional, but they didn't respond. I contacted the customer service again, but they never responded.
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Nakamoto.ink 🟣
(@nakamoto_316) reported
@krakenfx @Krak to be honest i've never been a Kraken user, but since you launched @inkonchain i started to join & support anything related to Kraken and i started to believe in you guys from the bottom of my heart and i support you with all i have .. #INKARMYFOREVER
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NNNE
(@johnny_5221) reported
@pampdotfun_ @krakenfx @WilliamsRacing This is a scam. They will ask you to complete the task first, and then shut down your account. Don't even think about contacting any Kraken staff.
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NNNE
(@johnny_5221) reported
@krakenfx Kraken freezes accounts after users join promos, ignores all messages, and never explains anything. This is not “security” — it's abuse. Activities are deceptive, support unread or ghost you for weeks. Users beware: they trap your funds and vanish
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NNNE
(@johnny_5221) reported
@durdy_dollarz @krakenfx @WilliamsRacing This is a scam. They will ask you to complete the task first, and then shut down your account. Don't even think about contacting any Kraken staff.
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OverDegen
(@degenMaxi0) reported
@Tracebuster68 @ANITAONINKCTO @krakenfx Can you specify the exact problem so I can help you
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NNNE
(@johnny_5221) reported
@Bitcapital_ch @krakenfx @WilliamsRacing This is a scam. They will ask you to complete the task first, and then shut down your account. Don't even think about contacting any Kraken staff.
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Nicaaa
(@itsmerekts) reported
@krakenfx @Krak I choose Kraken as my go-to platform because it’s like a trusty octopus sidekick eight arms of support, from low fees to a sleek app.
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NNNE
(@johnny_5221) reported
@krakenfx Kraken freezes accounts after users join promos, ignores all messages, and never explains anything. This is not “security” — it's abuse. Activities are deceptive, support unread or ghost you for weeks. Users beware: they trap your funds and vanish
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NNNE
(@johnny_5221) reported
@CardCabz @krakenfx @WilliamsRacing This is a scam. They will ask you to complete the task first, and then shut down your account. Don't even think about contacting any Kraken staff.
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Martín Triay 🇦🇷⚡️
(@martriay) reported
@krakenfx although they do claim to have a token recovery system, ticket #15503225 has been stuck with @krakensupport since January 27th —six months and counting manual-recovery fee accepted, still no help, no ETA, no updates, no progress be careful peeps!
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NNNE
(@johnny_5221) reported
@krakensupport @krakenfx Kraken’s referral promo is a scam. They lure users to deposit and trade, then freeze accounts without warning. Messages ignored. This isn’t just bad service — it’s deception. They trick users, hold funds hostage, then vanish. Stay away unless you want to be cheated!
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