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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
Melissa, TX 1
Frankfurt am Main, Hesse 2
Berlin, Berlin 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCryptoDaddi
    CryptoDaddi (@TheCryptoDaddi) reported

    @SnaggleAsaurus @WatcherGuru @krakenfx Seriously. Incredible customer support. Thick books. Fees are low. I really don’t get how they aren’t top dog

  • wat4rog
    MRT priv/acc (@wat4rog) reported

    @c7five @krakenfx What customer information does your CS staff have access to? Perhaps only restricting access to need to know information? E.g. they should not have access to phone, address, ID or even full name unless their task requires it?

  • James4812520558
    James I.M. Stevens (@James4812520558) reported

    @krakensupport Thank you, no this issue lies with the LCX exchange.

  • digital_mine_
    digital mine ⚡🤖👨‍💻 (@digital_mine_) reported

    @krakensupport While I appreciate your help via DM, de facto nothing has changed. Your support is not helping me, and the more time passes, the more nervous I'm getting about my money. I don't think this is a professional way to act.

  • SweatEconomy
    SWEAT💧 (@SweatEconomy) reported

    @dj_pirex2012 @krakenfx Hi @dj_pirex2012! We've received an abundance of AI-Automated reports over the last couple of months. None of these reports have amounted to any issues, resulting in a lot of wasted time from our team to review them. We've requested a pause in our Bug-Bounty campaign on Immunefi from this unfortunate scenario! If you believe you have a significant report, please DM us and we will review. Thank you! - David

  • joseangelSP500
    Quaivenger (@joseangelSP500) reported

    @Chain_AlphaX @QuaiNetwork @krakenfx Correct. A listing alone does not guarantee sustained price movement. Nobody serious would say that. But that is not the real point here. For Quai, Kraken is not just a listing. It is an access event. It removes a major barrier to entry, expands distribution, increases visibility, and gives a much larger pool of investors direct access to a network that already has a real economic engine behind it. Price may or may not react immediately. Access just changed permanently.

  • techsportsmark
    Mark Thomas (@techsportsmark) reported

    @claudecademic @c7five @krakenfx Chase has a HUGE customer support team in the Philippines (for its American customers).

  • delysidAi
    delysid.ai (@delysidAi) reported

    @breakoutprop @Tradermayne Bro, you seriously made it so there’s no stop loss in profit. like just tell me you’re trying to make us lose accounts without telling us. @krakenfx you guys are greedy as hell I’d fix it today you’re gonna lose like half of your customer base, smoked.

  • MarcoSalzmann80
    Marco Salzmann Ħ 🇩🇪🇻🇪 (@MarcoSalzmann80) reported

    @wingbits @krakenfx @orca_so Interesting project. But Real-world tracking and machine infrastructure on Solana? Interesting choice. Wingbits looks like a data layer for the sky. Tracking aircraft is interesting. But the harder problem is trusted coordination across drones, sensors and autonomous systems. That is where projects like Neuron and 4DSky become more interesting, especially with Hedera as the trust layer underneath. So Solana does not seem like the right choice for this.

  • ridplanning
    Rid (@ridplanning) reported

    Day 43 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • J_PARTZ
    J P (@J_PARTZ) reported

    @SpursOfficial @LastWordOnSpurs @krakenfx Why Solanke and muani there terrible

  • justiceprosper3
    ….justice4one,justice4all…. (@justiceprosper3) reported

    @CoinDesk @krakenfx @willcanny99 Kraken shutting this down early is the key detail. No breach, no fund exposure — just another reminder that extortion attempts are becoming a standard play in crypto. The real signal is how fast and transparently exchanges respond when tested.

  • MohiRabb22984
    mohi, (@MohiRabb22984) reported

    @krakenfx I’m in desperate need. Isn’t there even one person who could help, even a little, to save a life? Any support will make a difference:#HelpMe 0x0279a396FD145daDD1552eC4C7cA1fe9Dd4485bD

  • abxc___
    abxc (@abxc___) reported

    @SpursOfficial @krakenfx We’re going down

  • ani_jow
    Jow Anita (@ani_jow) reported

    @ANITAONINKCTO @krakenfx @krakenpro Access granted Now we execute 👀

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