Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• bullrock (@bullrock_) reported 3 minutes ago

  @krakensupport To slow mate are you not liquid or something If a transaction is on pending cancel it and we try again how difficult is that krack hern

• onlySea (@zk9085zk) reported 3 minutes ago

  @krakensupport My case ID #18906033 has been pending for over 5 days with no updates. This delay is unacceptable. Please escalate this issue to the responsible team and provide a clear response as soon as possible.

• Bola (@BolaBaller7) reported 5 minutes ago

  @krakensupport Hello, a deposit I made to my kraken account is still under processing since the last one week plus. Your service has been very poor as you said I should wait for an email which I never got. Pls I need that money to be available or better still resend to my bank.

• Joshua CLONE(✸,✸) Gnoma (🧙‍♂️,🧙‍♂️) 🍊,💊 (@Joshua21400554) reported 6 minutes ago

  @krakensupport I have my pending deposits pending since oct 1st ans till now, you guys have not been able to do anything about it, i filled your support form but no response till now.

• sigmawhalegrindset (@sigmawhalegrind) reported 7 minutes ago

  @cryptolution101 @WilliamsRacing @krakenfx LOL that's ******* terrible

• Markmj7 (@markmj7) reported 9 minutes ago

  @krakensupport I mistakenly sent ETH to my Kraken address via BSC. Tx confirmed on BscScan, funds are under your custody. Support says unrecoverable, but I know manual recovery is possible. I’m willing to pay a reasonable fee. Can you please escalate my case?

• Sarath (@supernemo360) reported 10 minutes ago

  @krakenfx No don't do it, this entire project can go down the ******* drain if kraken, uphold, OKX , MOONPAY, DON'T FIX THERE ******* **** THAT THEY CAUSED STEAL FROM ME ****** ME OVER, AND SLOWED PROGRESS IT'S OPPOSITE ACCEL OUR EXTINCTION SMFS

• bullrock (@bullrock_) reported 13 minutes ago

  @krakensupport Hi @krakensupport Having issues with a transaction will send the transaction id on your inbox

• THROBBING LANTERN (@XRPZBCNLANTERN) reported 17 minutes ago

  @ZBCNMAN @krakenfx Wtf lol @krakenfx

• Mr LegendaryGamer (@MLegendarygamer) reported 17 minutes ago

  @zaimiriQ @krakenfx Damm , 😳. Sorry about that bro Please kraken resolve these issues

• onlySea (@zk9085zk) reported 17 minutes ago

  @krakenfx My case ID #18906033 has been pending for over 5 days with no updates. This delay is unacceptable. Please escalate this issue to the responsible team and provide a clear response as soon as possible.

• bullrock (@bullrock_) reported 19 minutes ago

  @krakensupport You guys don't deserve customers Can't login for some reason are a bot or you are just reading a script like a bot Do you understand your platform?

• David K. (@davesk23) reported 19 minutes ago

  @krakensupport I tried to fill out your phone but the ink is down.

• DoxieLover777 (@DoxieLover777) reported 20 minutes ago

  @krakenfx how do you expect people to sign into theur account IF THEY CAN'T FOR HELP? YOUR CUSTOMER SERVICE SUCKS

• ColonyDrops (@colonydrops) reported 26 minutes ago

  @zaimiriQ @krakenfx Their customer service has declined a lot

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