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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
Melissa, TX 1
Frankfurt am Main, Hesse 1
Berlin, Berlin 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • _Z3r0wTraders
    Z3r0w 🔶 Traders (@_Z3r0wTraders) reported

    Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.

  • BhutAndy
    Ta Andy (@BhutAndy) reported

    @SpursOfficial @krakenfx Danso better get his **** together there’s no room for more mistakes if we lose this game we are officially relegated

  • crogs
    crogs (@crogs) reported

    @krakensupport Wow. Literally does nothing. If I hit the envelope from your page it goes to it for like a second and comes back to the support page. Clicking the send us a private message button does nothing. I truly despise switching phones. Because when multiple things don't go right it sucks

  • 0xJonnyDee
    Jonny Dee (@0xJonnyDee) reported

    @krakenfx Down, since you jinxed it Kraken!

  • ridplanning
    Rid (@ridplanning) reported

    Day 50 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • Leno3z4
    Leno3z4 (@Leno3z4) reported

    @krakenfx Its over Down ward only

  • Kareecurt
    Kari (@Kareecurt) reported

    @krakensupport NOTHING THAT YOU’VE SUGGESTED WORKS! I only get Unable to sign in. Through email, I constantly get rerouted to read “How To” articles. I’m not being given account recovery as an option. I need manual help and I won’t settle for anything else as I’ve tried everything!

  • ridplanning
    Rid (@ridplanning) reported

    Day 51 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • crogs
    crogs (@crogs) reported

    @krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?

  • BNS_Nouria
    healthy cryptos (𝔦, 𝔦) (@BNS_Nouria) reported

    Tomorrow is the starting block for $REPPO . Can't find better Cex than @krakenfx youhouu @reppo

  • nomdejue
    Grand Priest 🧡 $DOG (@nomdejue) reported

    This article from Binance highlights something everyone should be paying attention to: No one truly knows how miners will be compensated once all Bitcoin is mined. It’s a long-term issue, but that doesn’t make it irrelevant. Ignoring it now doesn’t make it go away. That’s exactly where innovations like Ordinals and Runes come in. They’re already contributing real transaction activity and helping support miner incentives today, not in some distant future. The reality is, a large portion of Bitcoin is sitting idle in cold storage. It’s not being used. Meanwhile, ecosystems built around Bitcoin are driving transactions, fees, and actual network sustainability. Communities like the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u is pushing to evolve Bitcoin into something more dynamic, something that can sustain itself for the next 100+ years. Yet most Tier 1 exchanges seem hesitant to support this growth. With the exception of @krakenfx , many are overlooking what’s being built on Bitcoin. So the question is: Are we only focused on preserving Bitcoin as it is today, or are we actually investing in its long-term future? thoughts @saylor and @cz_binance ??

  • StalkHQ
    Stalkchain (@StalkHQ) reported

    Kraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.

  • GuardianX59358
    InvestorLee (@GuardianX59358) reported

    There is no SN being offered millions on contract This is a BIG PROBLEM for bittensor:native WHILE $REPPO received a $20M investment and a listing on @krakenfx Just seeing it with 20/20 today/tonight #bittensor If a SN does hit a contract like that Will they give back?

  • Jocoo23
    Jocoo23.eth (@Jocoo23) reported

    Come on @nikitabier you have the biggest nft exchange asking you, you can't ignore it....@krakenfx and @coinbase step in and join the support!

  • 0xjawor
    jawor (@0xjawor) reported

    @Solofunk @xStocksFi @krakenfx I think a token is very likely. Kraken is pushing for the INK token and IPO, so they are not seeing any problem with more financial products in their ecosystem.

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