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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
L’Étrat, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @krakenfx @FIFAWorldCup Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

  • BTCAdam88
    Adam Garvey (@BTCAdam88) reported

    @krakensupport Thanks it needs immediate support. Nobody is replying to any contact or email

  • errmb786
    Er Rubaan (@errmb786) reported

    @RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc

  • PaperFriendlyNW
    David Bena (@PaperFriendlyNW) reported

    @cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?

  • CryptoDiffer
    CryptoDiffer Analytics (@CryptoDiffer) reported

    @RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.

  • 0xzxch
    z (@0xzxch) reported

    @krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx Fair warning on how this platform actually works: "the more you move, the more you're in" only applies to money going IN. Move it OUT and you win 5 days of "pending", 2,789 USDC frozen on a verified account, and a support ticket into the void. #22022567 @krakensupport

  • ShibWhalePump
    ShibWhalePump 🚀 (@ShibWhalePump) reported

    @SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝

  • nejca01
    JRH (@nejca01) reported

    Thank you @krakensupport for your professionalism and support. My BBTC recovery was successfully resolved and my funds were safely returned. This experience confirmed why Kraken has such a strong reputation for customer support. I truly appreciate your help. 🙏

  • NwudeChris1
    Chrisncreation.inj 🥷 (@NwudeChris1) reported

    @JoshuaAbel68 @injective @krakenfx Indeed, no bridging issues ✅

  • CrawlingShadowX
    Joey Kimmons (@CrawlingShadowX) reported

    @naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.

  • onlyprofitable
    bags (@onlyprofitable) reported

    @108gua @krakensupport Shut up it’s a ******* skill issue, cant you read??? It clearly says there will be a fee lmao. If you use kraken pro the fee would’ve been minimal.

  • Shep_Finance
    John Galt Anon (@Shep_Finance) reported

    @BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).

  • Trenchwalker_io
    Trenchwalker (@Trenchwalker_io) reported

    @DegenerateNews @krakenfx App glitch, not your wallet. Kraken on it.

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?

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