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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • GodIsVoluntary
    Voluntaryist Minister (@GodIsVoluntary) reported

    @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

  • Derek9o9
    Derek (@Derek9o9) reported

    @krakensupport More customer service reps needed?

  • Foldszn2
    FOLDSZN (@Foldszn2) reported

    @kick_rekztv @krakenfx **** over 300$ pending that crazy

  • ShibWhalePump
    ShibWhalePump 🚀 (@ShibWhalePump) reported

    @SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝

  • RecoverwithMark
    Mark - Crypto Recovery (@RecoverwithMark) reported

    🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.

  • toledanogonzalo
    Xavier Xemard (@toledanogonzalo) reported

    @IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.

  • FixTheMoneyBTC
    Wil Ro (@FixTheMoneyBTC) reported

    @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @JongenotterSven @krakensupport Hello Support, This is another business day gone and still no update from your team regarding my withdrawal. I need an update on my money. It’s almost a month!!! What sort of treatment is this to your customers? You don’t even reply DMs anymore

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?

  • CryptoApprenti1
    Dr.Hash“Wesley” (@CryptoApprenti1) reported

    It's 2026 and Kraken @krakenfx is still running these cheap tricks on unsuspecting users. Laughable. The sooner you shut down, the better.

  • AAsf32656073
    afshin1994 (@AAsf32656073) reported

    @krakenfx Your site does not work in my country. I made a deposit last year.. no one was responsible for the loss of my property..

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

  • AllanXRP
    Sponge (@AllanXRP) reported

    @Buchijipi @krakenfx I am not trying to fud. Can someone explain why the screeners bring up issues with this? Is it where the coin is launched or how its set up? How do you tell what's good and bad?

  • Wallace_Recover
    mark j. wallace (@Wallace_Recover) reported

    🧭📊 Before depositing funds on #AscendEX, #Kraken, or #KrakenFX, compare independent reviews, understand withdrawal policies, and never rely solely on social media recommendations. Careful research today can help prevent costly mistakes tomorrow. DM if you need recovery guidance.

  • 1xna0
    nala🐈‍⬛ ྀི (@1xna0) reported

    @Cryptic_Web3 @krakenfx @Payward Tokenized stocks are going global. This could reshape how investors access markets

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