Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tokyo, Tokyo Prefecture | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
| Ealing, England | 1 |
| Zaragoza, Aragon | 1 |
| Barcelona, Catalunya | 1 |
| Olivos, BA | 1 |
| Nancy, ACAL | 1 |
| Atlanta, GA | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Ewald Neuendorf
(@Ewald_Neuendorf) reported
@SLFMR1 It's @krakenfx. It's my go to exchange. Used it since early 2017 and had so far a great experience. They had 2017/2018 quite some performance issues but then really started to step up. Never hacked, fast FIAT and Crypto transfers without halts, low fees, no annoyances, etc.
-
None of your business
(@Okiedokie86) reported
@Andy66941608 @krakensupport And its down again…
-
Lakshmi
(@Lakshmi_Speaks) reported
@krakenfx THE WORST customer experience. Never worked ACH deposits and they suggest GPay where they charge 3% and don't allow withdrawal of your own funds and don't allow login from new device where you can't access email from that device. Totally Bad 😞 #crypto #exchange
-
Kleros - The Truth and Fairness Protocol
(@Kleros_Catbonk) reported
@krakenfx @brianchoffman @brianchoffman please add support for Moonsama!
-
moonsie (short lunaTICS)
(@MoonsieDoomsie) reported
@krakenfx @jespow why didn't you halt $LUNA trades on your exchange since yesterday? Why do you allow people to buy this garbage, even though you know most people buying have NO IDEA what is happening? Incredibly bad practice. You should reverse all trades happened in last 24h!
-
The Poison King 🇺🇦
(@SEECXYZ) reported
@jesse_hodl @krakenfx Portfolio down?
-
Alvaro ⚡️
(@Alvarohgg01) reported
@krakenfx you have some of the best support in the exchange industry. If I have a problem I contact you and you answer me in a few minutes. Much respect. #Bitcoin
-
Marty McFly
(@mooninvestor) reported
@danheld @cryptowat_ch @krakenfx Manipulators are going after USDT and BTC. Now that the price of BTC is lower and there is fear it’s easier to manipulate. And they trade 50x short futures before they do it. Leveraged futures is the problem.
-
WallStreetCat
(@Wall_Street_Cat) reported
@krakensupport Thank you for that. My order was not working in the app. I tried through the website instead.
-
The Poison King 🇺🇦
(@SEECXYZ) reported
@jesse_hodl @krakenfx It's a simple question. Has your portfolio gone down purchase power wise?
-
Chris (クリくん)
(@AskChrisW) reported
How did I settle the auction? The cheapest way was to call my bank, initiate a wire transfer ($20) to @krakenfx, buy some #ETH and send that to my MetaMask wallet. The eth gas fee was down to $40 by that time, so I held my nose and clicked.
-
Cameron Barnett
(@CameronTBarnett) reported
@krakensupport I was in the middle of a trade. WTF????
-
this is me and my opinion!
(@unavocecritica) reported
As hard it might sound but if you have a sick virus or part of your body that could cause serious issues spreading around, you need to remove it. All major exchanges should delist #luna @binance @krakenfx @CoinbaseExch
-
Ksper
(@khadmatibest) reported
@krakensupport Hey, I hope so because the support via live chat tolls me the same thing every day.
-
Joe Hodler
(@beeteasea) reported
@krakenfx User experience is like “**** you, we’re complicated”. From someone with a decade trading crypto. Used dozens of exchanges.