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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • MickaGang
    Mick (@MickaGang) reported

    @nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.

  • colonbarbarian
    Captain Howdy (@colonbarbarian) reported

    @WilliamsF1 @krakenfx Jesus wept, please stop talking and making excuses. Just sort the ******* car out. You have two great drivers. A great engine. The chassis sucks and by definition so does your whole design team. You stopped working on last years car early to focus on this year, and produce a ****

  • William07378284
    BITCOIN BILL (@William07378284) reported

    @HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem

  • 108gua
    jimmy (@108gua) reported

    @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

  • C_OColman
    Christian O'Colman (@C_OColman) reported

    @Cryptolution @krakenfx .00062 on my chart has been fib resistance. Would be nice if we can flip it to support for a change. Sheesh. This .0006 thing is tired.

  • PaperFriendlyNW
    David Bena (@PaperFriendlyNW) reported

    @cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

  • 1xna0
    nala🐈‍⬛ ྀི (@1xna0) reported

    @Cryptic_Web3 @krakenfx @Payward Tokenized stocks are going global. This could reshape how investors access markets

  • tushant_suneja
    Tushant Suneja (@tushant_suneja) reported

    kraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target

  • Xavier_3102010
    Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported

    @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.

  • Dhinapratama1
    Jean Pellegrino (@Dhinapratama1) reported

    @EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.

  • 108gua
    jimmy (@108gua) reported

    @krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.

  • delvyo_chieque
    Delvyo Chieque (@delvyo_chieque) reported

    hi @krakensupport 16 days ago I deposited €400 to pay my university tuition, but my account was restricted right after and the money vanished without a trace. Holding my tuition funds without any email or update is completely disrespectful. Please send me a DM! Or help me solve

  • worldofxvs
    XV$ (@worldofxvs) reported

    @krakenpro @krakensupport Why are kraken pro limit orders not working ? Directly filling as market orders

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