Kraken Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mansur (@MansurEcho) reported 24 seconds ago

  $BTC below $60K. Everyone is asking if this is a bear market. Here's how I see it. We've been through real bear markets. It was 2018, 2022. Those were absolutely different. Regular day these years was: projects shutting down every day, teams disappearing, exchanges collapsing. Influencers are quitting their channels due to an extremely high level of fear. Right now, the opposite is happening. More projects are launching. More institutional money is coming in. @krakenfx just became the official sponsor of the FIFA World Cup. @SpaceX holds 18,000+ BTC on its balance sheet. ETFs exist. The infrastructure is bigger and stronger than it's ever been. I've been building in crypto for 7+ years. Every time $BTC drops 40-50%, the same question comes up to me. Right now, underneath the price, everything is still growing.

• 
  CoinCollector (@boederzeng1) reported 32 seconds ago

  @krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.

• 
  @Xzbit12 (@geofrei31) reported 41 seconds ago

  @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

• 
  Maskripto (@fypdonk) reported 1 minute ago

  @krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?

• 
  Matej (@matejbusic) reported 8 minutes ago

  It's been 7 days @krakensupport you fail to explain why you feoze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash

• 
  Ray (@primeray333) reported 12 minutes ago

  @krakenfx Why was Kraken the only exchange having issues with $H? They locked humanity for 10 days, no other exchange did this. Most exchanges already started trading on the new contract. There are 40 exchanges that didn’t have an issue. @krakensupport

• 
  Matej (@matejbusic) reported 15 minutes ago

  It's been 7 days @krakensupport you fail to explain why you froze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash

• 
  Maskripto (@fypdonk) reported 16 minutes ago

  [DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken

• 
  leogarbarino (@leogarbarino1) reported 18 minutes ago

  @arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  sharanx (@sharan01x) reported 25 minutes ago

  @krakensupport One of your support team members is absolutely refusing to answer a direct question and keeps giving me canned responses. I don’t have an option but to post this publicly as my messages keep ending up with the same person. Can I get *anyone* else to respond to me?

• 
  Code Heavens (@code_heave19067) reported 27 minutes ago

  @Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago

• 
  Maximillian (@Maximillia82202) reported 28 minutes ago

  @Seb7247 @krakenfx I’ll be honest it’s a skill issue Also you never use stops Profit or zero

• 
  Elena | Contract Security Auditor (@SecurityElena) reported 29 minutes ago

  @_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too

• 
  🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported 30 minutes ago

  @FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!

• 
  IAMVEGASCHICK (@GOVhackersNmyPH) reported 32 minutes ago

  @krakenfx HACKERS TOOK OVER MY ACCOUNTnMY PHONE STOLE MY CRYPTO TOLD U GUYS&TRIED FILLING OUT FORM HACKERS BLOCKING ME FROM SENDING!KAI AI I NEED TO SPK W/HUMAN REP! DAMMIT I NEED HELP! NOV 2023 LAST TIME N MY ACCOUNT! WAS VEGASCHICKS@YAHOO THEN VEGASVANCITYGITYGIRL@aol took over