Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sanengeta, Midlands | 1 |
| Muhājirīyah, Eastern Darfur | 1 |
| Paris, Île-de-France | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Algo Wine (@AlgoWines) reportedHi @krakensupport I needed to change my residency status and get W-8BEN form instead of W9 Please help me do that. 🙏
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Tesleum (@tesleum) reported@krakensupport Disappointed support
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j j (@tuchx2k10) reported@krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours
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Ezike Ebube (@doskman56) reported@AltsDaddycom @krakenfx From marketplace to yield, everything already working. $PROPS @PropbaseApp is not theory, it’s live
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BSCN (@BSCNews) reportedKraken to list Citrea's $CTR token...?! @krakenlistings, the listings announcement account for the @krakenfx exchange, has added @citrea_xyz's native $CTR token to its official listings roadmap. Though timelines have not yet been revealed, the announcement promises support "coming soon". $CTR is not yet live, the project only revealing the token on May 4, earlier this month. We do know however that the token will feature a classic vote-escrow staking model in order to give stakeholders a role in protocol governance.
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Lazy (@Michaelzy_dev) reportedmy @krakenpro verificiation has been pending for almost a week now. The site says it's meant to take only a couple of hours. Any help @krakenfx @KrakenDesktop
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Rocco Russo (@rocco_russo11) reported@krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****
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Shiningforce (@ShiningforceNL) reported@krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.
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BlockBusiness 💹 (@blockbusinessOF) reportedDO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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KevinJames (@KevinJames65110) reported@SpursOfficial @krakenfx WTF is Muani doing in the team? Utter dog ****. Mind you so are most of the rest.
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David 🍀 (@DavidOfSolana) reported@krakensupport I cant figure out how to send a DM. My support ticket is (21405798). I sold over $500 worth of LINK, and there is no transaction and no money. My LINK basically just vanished when I hit "sell"
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Watttttt (@Funnyhoodiecli1) reported@edwards51311 @krakensupport It still isn’t working for me
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx @reapglobal @MoneyGram **** yeah more onrsmps. Kraken killing it.
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Supersavv (@supersavvv) reported@arjunsethi @krakenfx My funds have now been frozen for hours by you guys. Is my issue going to be resolved or has my money been stolen from me?
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Rupaq (@Rupaq_) reported@krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?