Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| Paris, Île-de-France | 2 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
| City of Brussels, Brussels Capital | 1 |
| Trenton, NJ | 1 |
| Sanengeta, Midlands | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Olivia Vande Woude (@cryptoreine) reportedImo, here's why Kraken pursuing a banking license makes institutional sense... @krakenfx is layering a regulated banking wrapper around its crypto business, to unlock deposit powers, payment rails, & institutional grade trust that exchanges cannot access. 3 reasons: -Deposit economics. Pure exchanges live on volatile trading fees. A banking license enables deposit taking, equalling a) cheaper funding, b) predictable revenue, and stickier relationships. Revolut's 2018 Lithuania license was foundational to scaling into a €40B+ business with diversified products. This reveals a similar playbook. -Access to tradfi rails. Fedwire, SWIFT, SEPA, ACH, direct central bank access require banking status. Kraken Financial (Wyoming SPDI) already secured a Fed master account in March 2026 (the first for a crypto-native firm). An EU banking license would deepen integration globally. Institutional treasuries and corporates routinely avoid moving meaningful capital via unlicensed exchanges due to risk/compliance/policy constraints. -RWA unlock. As tokenized bonds, equities, funds, & receivables scale, institutions demand regulated custody + banking-grade infrastructure for assets. Kraken has already moved aggressively: acquired Backed, listed RWAs, & built institutional offerings. A Lithuanian banking license removes an adoption blockade. Kraken appears to be executing a hybrid strategy: crypto infrastructure PLUS regulated banking (not abandonment of either).
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Truth Crusader Ӿ (@_TruthCrusader) reported@satoshizzle @krakenfx Thankfully ditched Coinbase awhile back for their lack of Nano support. Kraken and $XNO for the win!
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Herman (@hvdm1987) reported@guillaumedemac1 @gxselby @krakenfx I have been in finance/crypto for over a decade, have worked for one of the best market makers in the world, two different exchanges and consulted for more companies in the space than I care to count. I promise you that it is not only difficult, it is damn near impossible.
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FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@krakenfx Rubbish You guys restricted my account for no reason You guys should enable my withdrawal now Poor customer service
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king kenny Lion (Àgú) 🗯🌎🤴🏼 (@kennybarrr) reported@FabrizioRomano @krakenfx They won't allow France to get to the final, France is their only threat, just the way they didn't want Columbia playing Argentina, Norway will beat England, they also don't want a top 10 playing against Argentina, football is scripted. **** you FIFA!!!
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Koviet 🇺🇸 (@Koviett) reported.@krakensupport My account has been disabled for weeks, waiting to speak to customer service, and no one has gotten back to me. The WORST customer service I've ever experienced. Each time i contact support, I'm told I have to wait for you to email me, and THE EMAIL NEVER COMES.
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R 🐙 (@_RahuI) reported@BeastTheMascot @krakenfx wtf, why not me
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JustMrPaper (@kachi_pbm) reportedYou can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS SO EASILY IN THE TECH SPACE ANYMORE IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !
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Edras (@edras6843) reported@krakenfx Don’t use kraken at all… you’ll be at the grocery store trying to buy food and they will take your money and not refund it.. us any other crypto app… DO NOT USE THIS **** CRYPTO APP
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Alex (@Alex57924649) reported@krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?
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TRADEHACK (@Armstrongskrr) reported@breakoutprop @krakenfx Your discord link isn’t working
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sibrie-America First (@sibrie) reported@krakenfx I am replying here to your response from my review of your awful platform Kraken. As there is no way to contact live support
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GRVBBS (@grvbbs) reported@krakenfx support has been the worst experience. Canceling kraken +.
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Maija Rousell (@hueprints) reported@gmissy17 @birdie_dollie @krakensupport I didn’t ask you for money, I just want to help you ma
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ZatzSports (@ZatzSports) reported@krakensupport I want help and I don’t want to talk with ai. I have had my account for more than a year and never had any issues buying or selling then 2 weeks after my last transaction my bank account was -299.00 and said Kraken. After talking I my bank that was reversed but you canceled me