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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
Melissa, TX 1
Frankfurt am Main, Hesse 1
Berlin, Berlin 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • ola___eth
    Ola.eth (@ola___eth) reported

    @krakensupport My withdrawal has been pending for 27 hours still no response from support team.

  • thrashmetalryan
    Ryan (@thrashmetalryan) reported

    @SpursOfficial @krakenfx Load of ****

  • goon_crypto
    「 𝕲𝖔𝖔𝖓」 (@goon_crypto) reported

    The @krakenfx listing of $REPPO is not just about trading volume. Everyone is focused on the wrong thing. Yes, liquidity improves. Yes, more eyes on the token. That is obvious. What actually matters is the signal it sends to the companies @reppo is trying to work with. ➜ Reppo is building infrastructure for enterprise AI data pipelines ➜ Web2 companies buying into that infrastructure need to know the counterparty is legitimate ➜ Kraken is known as one of the most compliance-focused exchanges in the world When you walk into a boardroom with a robotics company or a media group and say you want them to run their data business on your protocol, the first thing they ask is whether you are another crypto scam. A Kraken listing is a third-party answer to that question. The goal with Kraken is not a transactional listing. It is a relationship that connects dots across global markets, including Asia, where family offices are actively hunting for AI exposure beyond late-round Anthropic investments. That is the actual opportunity here. This is what enterprise sales actually looks like in crypto. You are not selling the token. You are selling legitimacy to people who will never touch a DEX. How many projects are actually building with that customer in mind, not just the CT audience? From @virtuals_io to Kraken.. What CEX is next?

  • InfiniteOpp
    Nathan Hylton (@InfiniteOpp) reported

    @krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!

  • stevethenuker
    Max (@stevethenuker) reported

    @krakenfx @BillyM2k your support sucks.

  • ayewaken
    BitcoinMusic (@ayewaken) reported

    @danheld @krakenfx They're also one of the only exchanges support #lunc and #ustc deposits/withdrawals in the USA

  • Christi04379751
    Christian (@Christi04379751) reported

    @SweatEconomy @krakenfx To this day, I haven't received any help with my Sweatwallet login problem; no emails have ever been answered, except by some AI. I'm a Sweat Max customer. It's nice that there are always updates at X, but in the end, there's no one there for the user who has paid a lot of money.

  • MarcoSalzmann80
    Marco Salzmann Ħ 🇩🇪🇻🇪 (@MarcoSalzmann80) reported

    @wingbits @krakenfx @orca_so Interesting project. But Real-world tracking and machine infrastructure on Solana? Interesting choice. Wingbits looks like a data layer for the sky. Tracking aircraft is interesting. But the harder problem is trusted coordination across drones, sensors and autonomous systems. That is where projects like Neuron and 4DSky become more interesting, especially with Hedera as the trust layer underneath. So Solana does not seem like the right choice for this.

  • ridplanning
    Rid (@ridplanning) reported

    Day 52 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • cmrotaryedo
    Cmrotaryedo (@cmrotaryedo) reported

    @DeFi_42069 @krakenfx Why you even buying that ****? $ewt

  • TheCryptoDaddi
    CryptoDaddi (@TheCryptoDaddi) reported

    @SnaggleAsaurus @WatcherGuru @krakenfx Seriously. Incredible customer support. Thick books. Fees are low. I really don’t get how they aren’t top dog

  • XBoss034
    X Boss (@XBoss034) reported

    @atletienglish @krakenfx @LaLigaEN Support for atletico

  • Tony_LucidFi
    Anthony Broderick (@Tony_LucidFi) reported

    @krakenfx I’m genuinely shocked by how poor the user experience has been. I’ve been trying to make a large withdrawal over several days, but it’s now been over a month and I still haven’t been able to access my funds. First, the daily limits were too low. Then withdrawals stopped altogether because my ID had expired, something I wasn’t notified about and had to chase multiple times to uncover. After resolving that, I was told I’d hit my monthly limit. Now it’s a new month, and I still can’t withdraw. This is completely unacceptable. I won’t be using your platform again.

  • StalkHQ
    Stalkchain (@StalkHQ) reported

    Kraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.

  • ridplanning
    Rid (@ridplanning) reported

    Day 49 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

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