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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • jkc0le
    J (@jkc0le) reported

    @krakenfx @WilliamsF1 @27villeneuve Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

  • tradesbyrina
    Rina (@tradesbyrina) reported

    @KodreKornelius @krakenpro @krakenfx Hi there! I don’t place orders with the DOM or even on Ninja. I execute on Tradovate with OCO orders and just have Ninja/replikanto running. But there shouldnt be any added issues if using the DOM. I recommend using the “market only” feature so that follower accounts execute at market rather than placing limit orders on every account (this can lead to “reverse fills” and other copy trade errors). I’ve tried cloud copiers and another Ninja copiers… Replikanto will bug out maybe once every few months but far less than any other copiers I’ve used

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @krakensupport .@krakensupport @krakenfx There is no ground for KRAKEN to hold a customer's money hostage FOR 37 HOURS. THIS WAS NOT A WIRE TRANSFER- IT was SIMPLE INTERAC ETRANSFER. THIS IS UNACCEPTABLE AND WILL BE REPORTED TO THE MEDIA IF I DONT RECEIVE A RESOLUTION AT ONCE.

  • Muhamma_dSohaib
    Muhammad sohaib (@Muhamma_dSohaib) reported

    @KrakenInsto @krakenfx @tempo Very bad service

  • ShenQuant
    zierl (@ShenQuant) reported

    @krakensupport is it too much to ask WHY my funds are on hold? or is that a big scary question for you guys at the support team to answer?

  • digitalarbit
    Digital Arbitrageur (@digitalarbit) reported

    @krakenfx For the next leg down?

  • dexbox_team
    DEX₿OX | TEAM (@dexbox_team) reported

    @krakenfx Cannot find info on kraken. Url not working. Ukraine

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx @money2020 @arjunsethi I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.

  • DaMemeGodfather
    The Meme Godfather (@DaMemeGodfather) reported

    @krakensupport trying to get support for a deposit and can’t find any please advise

  • DecredSociety
    Phoenix Green (@DecredSociety) reported

    @utxostudios @krakenfx Privacy that doesn't **** the chain every time a bug is found. This is why I Decred!

  • ldceli
    ldceli (@ldceli) reported

    @krakenfx can't withdraw my money from kraken, impossible to contact any human i'm constantly directed toward useless AI or FAQ, is there a human on this account that can help?

  • Yinepu2025
    Cheryl (@Yinepu2025) reported

    @krakensupport Hey wtf where is the security on your notifications ? A notification on your phone pops up and click on it it opens your crypto ffs.

  • CryptoEmpressX
    ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported

    Kraken Prop just made funded trading simple! Tired of risking your own money in this volatile market? 🚀 Kraken Prop lets you trade with Kraken’s capital instead of yours. ✅ Pass a quick evaluation (trade on Kraken Pro) ✅ Hit the profit target while keeping risk under control ✅ Get funded up to $200K ✅ Keep 80-90% of the profits You only risk the one-time evaluation fee. If you pass, they cover the losses. Payouts are fast and go straight to your Kraken account. Just dropped a video breaking it down step-by-step for serious traders. Watch here 👇 @krakenfx @krakenpro

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakensupport They’ve been withholding my money for five days and I haven’t been able to contact anybody I’ve messaged and reached out to every former support and I’ve got nothing back in return only AI

  • Recovery_guards
    WORLDWIDE ASSET RECOVERY 👨🏼‍💻 (@Recovery_guards) reported

    @KyrilVanBree @KyrilVanBree notify if you are also an affected victim of #krakenfx scam, or any form of crypto_related scam with evidence of transactions,reach out on X with a Dm to file a report for recovery help..

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