Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Indianapolis, IN | 1 |
Gulfport, MS | 1 |
San Juan, Central Luzon | 1 |
Lagoa da Prata, MG | 1 |
Zürich, ZH | 1 |
Mannheim, Baden-Württemberg Region | 1 |
Township of Eureka, KS | 1 |
Orlando, FL | 1 |
New Orleans, LA | 1 |
Sydney, NSW | 1 |
Durham, NC | 1 |
Saint-Étienne-au-Temple, ACAL | 1 |
Greater Noida, UP | 1 |
Paris, Île-de-France | 1 |
Alberndorf in der Riedmark, Oberösterreich | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Dupuis (@BenDupuis6) reported
@krakensupport I lost over 25k due to this glitch. How is that even possible? How can that happen? Is it even possible you can repay this?
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Kenny_12 (@Kenny_12_) reported
Very well done guys @krakenfx, #BTC falls down and when we need to buy in your ******* exchange stops working! Another more reason to trade with @lykke
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Chronos (@ChronosAion) reported
@high_fades @krakenfx @FTX_Official Moving off nance too, Sam fixed the issue in minutes lol while bande took like 15 minutes No wonder I get better entries on FTX lol
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Raitis Pilsetnieks (@RPilsetnieks) reported
@krakenfx @krakensupport during your system breakdown all the money disapared from my balance. I hope u can fix it ASAP?!
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A.C (@Chingy591) reported
@krakensupport Not allowing people to reduce their exposure due to "API issues" while dropping crazy candles that wreck them. Not cool... always happens at the exact worse times.
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Conor Sullivan (@SpoonieLuv4519) reported
@cantdoevil @krakensupport Keep me posted. Same issue.
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Twitness (@Twitness13) reported
@RaoulGMI Where can you buy when trading is high volume? @krakenfx freezes every time. Am pressing buy, it comes up with an ‘unknown error’ message.
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Amrut (@amrut_p) reported
@krakensupport @@jespow, you just liquidated my account by this illegal wick down on eth. is there any thing you do correctly? i could not even login during this time. i had enough balance on the account but 60% drop on ether caused all this. that prices never showed any other account
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AIR | A Cardano Stake Pool (@ADABreathes) reported
@WayneVaughan @krakenfx Exchange problems. It happened with a lot of coins
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team hunt (@tfdannn) reported
@krakensupport @sheznic you wanna fix ur stupid ******* exchange first and then talk?
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smallfish (@ZSNEEZY) reported
@CryptoMichNL @krakenfx No need to fix when all users are liquidated anyway
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singhverse (@cantdoevil) reported
@krakensupport I lost all my money because of your site issues and crazy ADAUSD wicks. You need to refund my money within 48hrs.
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CryptoChooch (@Crypto_Chooch) reported
Kraken's pathetic matching algorithm wicked ETH down to $700, while every other exchange in the industry hit a low of $1500. I want to see the numbers on how many liquidations @krakenfx had, and the amount of $ in fees they made from it. Either incompetent or criminal.
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Kevin Yang (@MintYangSCG) reported
@thecryptomonk @krakenfx Thats just a glitch. Can't be real lol gotta refund customers back for somethingl ike thta.
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Patrick Spanfelner (@CaliAdv) reported
@stellarkris @krakenfx Yep, my 10x long trades on Bybit got liquidated. My morning mantra has to be "Don't use leverage" Repeat to myself 10x before sitting down at computer, haha.