Kraken Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Web3 News Wire (@Web3newswire) reported 6 minutes ago

  @custodiabank fight for Fed access just hit the Supreme Court. The Blockchain Association is backing the challenge, arguing regional Fed banks shouldn't have unchecked power to debank "disfavored" industries. Custodia's been fighting since 2020. @krakenfx already got a limited version approved in March. #Crypto #Banking #Regulation

• 
  Mr Ray (@raymeboy22) reported 7 minutes ago

  @krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.

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  Xavier Xemard (@toledanogonzalo) reported 10 minutes ago

  @MarcMas3677809 @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  John T. Calloway (@Johntcalloway) reported 12 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Michael Scott (@Michael64930226) reported 16 minutes ago

  @krakenfx sell that **** and buy bitcoin!

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  0x0B1Binomial (@0x0B1Binomial) reported 19 minutes ago

  @krakenfx Check where in the hell it came from, I don’t want those problems.

• 
  Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported 22 minutes ago

  @krakenfx Mission impossible

• 
  Patrick Kelly (@PvtrickKelly) reported 25 minutes ago

  @PardonMyTake @krakenfx Surprised apple/pumpkin picking wasn’t picked that **** sucks

• 
  Larry Taylor (@Taylor5017Larry) reported 27 minutes ago

  @FixTheMoneyBTC @krakensupport You can talk to @SentinelIT1, support won't help you

• 
  Don’t Buy Coins (@BuyTheNetwork) reported 32 minutes ago

  @FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.

• 
  Someone (@SomeoneNor) reported 33 minutes ago

  @krakenfx fix my fking old car lol

• 
  Bullum ☘️ (@bullumCrypto) reported 34 minutes ago

  @krakenlistings @dappOS_com @krakenfx since the mobile app update it has been extremely slow and unusable, any idea? It takes 30 seconds to load between windows etc.

• 
  Cryptoslshy (@cryptoslshy) reported 35 minutes ago

  @krakensupport App is still buggy for me. Delayed and slow. Signed out and signed back in and its actually stuck signing me in. Web version also doesnt show full account - are you sure the maintenance is comolete?

• 
  Mohamed Hassanein (@Hassanein_Labs) reported 37 minutes ago

  @krakenfx @WilliamsF1 I opened an account on Kraken about a year and a half ago and until now I have not been accepted because of the face photography, and the problem is that there is no option to photograph the face again, I contacted support but to no avail, I do not see the option to try again.

• 
  Md Sujon (@divnomiz19) reported 39 minutes ago

  I’ve been using Kraken for a long time, and I always assumed it was a reliable exchange because of its reputation. But after my recent experiences, I’m honestly extremely disappointed with Kraken’s customer support. Their live chat support is frustrating. You can wait a long time just to get an agent, explain the entire issue, and then be told: “Your case has been forwarded to our email support team. They will get back to you.” If live chat can’t resolve even simple issues and everything is pushed to email support, what is the purpose of having live chat? Recently, I accidentally deposited USDT instead of USDC into my Kraken account. The deposit is visible in my account but hasn’t been credited. I contacted live support, provided all the requested information, and was told that the case had been escalated to the email team. It has now been several days with no meaningful update. What makes this even more frustrating is that Kraken’s own terms say USDT deposits and withdrawals are supported for EEA clients, even though USDT cannot be traded. I’m not asking to trade it—I simply asked Kraken to credit the deposit so I can withdraw it. Still, I’m being told to wait for an email response. And this isn’t my only bad experience. I previously deposited almost $100 worth of USDC using the BSC network by mistake, even though Kraken doesn’t support USDC deposits on BSC. I understand that mistakes are the user’s responsibility, but we are human and mistakes happen. Many major exchanges have recovery processes for unsupported-network deposits. Kraken simply told me that they couldn’t recover the funds. I understand that exchanges have security procedures and cannot recover every deposit. But completely lacking a reasonable recovery process, combined with extremely slow customer support, makes it very difficult to trust the platform with your funds. I’m genuinely disappointed with Kraken. A top-tier exchange should have a much better support and asset-recovery system. @krakenfx, I hope you seriously improve this experience for your customers. @Krak