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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • myntisai
    Myntis (@myntisai) reported

    @krakenfx Borrow without selling, funded challenges, and cash-like crypto spending remove friction. Tools that keep capital working win.

  • chemtrails85
    WhiteRock (@chemtrails85) reported

    @krakenfx I would cash in about 4 to take care of some problems. Then I would convert at least 3 into other cryptos. Then I would stake what I have left. Sometimes along those lines anyway

  • MarkQuarter
    MarkQuarter (@MarkQuarter) reported

    $GOOGL $GOOG $BTC $ETH $LTC $BCH $ADA $SOL $XRP @krakenfx $COIN [ the Google Account was hacked for 3 months & that attack was able to pull the real Google Authenticator code in order to steal $BTC from an Australian Exchange: @google @sundarpichai will hopefully fix that ]

  • JW_WWJD
    WWJD (@JW_WWJD) reported

    Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.

  • FreeThinkerInc
    🇺🇸 Freedom Piper 🇺🇸 (@FreeThinkerInc) reported

    @BuyTheNetwork @OKXHelpDesk @krakenfx Yeah, I have a Kraekn account as well. And I agree, they have always been on the ball whenever I have had issues. Plus I get a call from a human if necessary, something OKX does not appear to offer. I am opening a fraud case with my bank if OKX does not resolve by EOD tomorrow.

  • CrytoNathanael
    Nate (@CrytoNathanael) reported

    @krakenfx LONG THAT ****!

  • 0PSantos0X
    Santos ⚡️ (@0PSantos0X) reported

    @marc02200 I use @krakenfx since 2021, never had any issues. 🫡

  • SomeoneNor
    Someone (@SomeoneNor) reported

    @krakenfx fix my fking old car lol

  • 0xRebazMurad
    0xRebazMurad (@0xRebazMurad) reported

    @davewhiteblud @krakensupport No response since juli 29. I created my Kraken account on juli 24 and already regret it. I have around €7,000 there, reserved for my father’s emergency hospital expenses. If I can’t access these funds due to their support delays, they will be held responsible.

  • urban_meyerr
    urban meyer (@urban_meyerr) reported

    @PardonMyTake @krakenfx Missing pumpkin patch during football season is terrible.

  • BitBro_UK
    BitBro (@BitBro_UK) reported

    @krakenfx Sell that ****

  • Ionidus
    Ion (@Ionidus) reported

    @krakenfx Jesus christ guys. It's been years and you still cannot produce descriptive error/exception messages? Withdrawing has become a ******* ordeal with you. Withdrawals with a total below the available balance keeps failing, and you can't even output anything explaining it.

  • RomanBridger1
    Roman Bridger (@RomanBridger1) reported

    @PardonMyTake @krakenfx Put me down for a state fair turkey leg

  • Almajeerlearn
    CoinChalk 📚 (@Almajeerlearn) reported

    That “crypto support” caller might be a scammer. 📞 Scammers can impersonate exchange support to steal your account or funds. @krakenfx now lets users verify support calls inside the app. 🔐 Source: Kraken CoinChalk.

  • TOR_WEB3
    TOR (@TOR_WEB3) reported

    @krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.

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