Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| Paris, Île-de-France | 2 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
| City of Brussels, Brussels Capital | 1 |
| Trenton, NJ | 1 |
| Sanengeta, Midlands | 1 |
| Muhājirīyah, Eastern Darfur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Ričards (@ricards__k) reported@krakensupport How long do I have to wait for an answer from your support team? It has been over 24 hours already, it’s unacceptable.
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Jefe (@Ghost_OMM) reported@krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?
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kuba (@kubathefirst) reportedDay two of @krakensupport restricting my account and no help whatsoever. Messaged them via mail, app and on x. X only support that responded (friendly) but not helpful. “Rest assured, where onto it, etc” but looking at the interactions from the replies with kraken support it seems I’m not the only one. Many interactions where people are waiting for months without help. Can anyone help me here? #help #kraken
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Saanjana Nikita (@Saanjana_Nikita) reportedWorld Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.
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bry (@bryanmonterreyx) reportedI have like 200$ locked in that stupid @krakenfx website till Friday-Saturday
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Nick (@nicholasfgeorge) reportedThe biggest thing holding bittensor:native back is not the tech. It is that nobody can actually buy the subnets. Alpha tokens only trade against TAO. That is protocol design, not an exchange choice. Same structure as early crypto, when every alt traded in BTC pairs and you had to buy BTC first to buy anything else. The difference however is exchanges broke BTC pairing by listing USD pairs. dTAO cannot be broken that way. Every alpha purchase routes through TAO by construction. Structural demand, permanently wired in. But only if the pipes get built. The missing piece is the liquidity map. Stables in, intelligent routing through TAO, alpha out, slippage managed against thin subnet pools. Whoever builds that owns the front door to the entire ecosystem. @krakenfx just became the first major exchange to integrate dTAO natively, with seven subnet tokens on its listings roadmap. The abstraction layer is starting. Retail will click buy in stables and never know they routed through TAO. That is the unlock.
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Ray (@primeray333) reported@Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .
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LVRD VADR (@LVRDVADR) reportedyou ******* morons make customer service impossible …. 1.5 million liquid to buy btc with and you have me talking to a ******* AI @coinbase dumb ***** moving the shmoney to @krakenfx
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Lucifer Lucifero (@jbfly46) reported@krakensupport I’m unable to unstake my ETH in bonded restaking using any of the methods provided by Kraken’s AI assistant, nor with any of the methods found on Kraken’s website.
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Cimbomlu Lalo #Hedef27 (@HeranGoetheller) reported@FabrizioRomano @krakenfx Fix It For Argentina
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WOO X (@_WOO_X) reportedWOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.
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Ray (@primeray333) reported@krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely
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Tolulope (@Tolulope280624) reported@FabrizioRomano @krakenfx Cape Verde has broken Argentina already, so Egypt has little or nothing to do much anymore
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XRP Pom Mom Moon FAFO (@XRPPOMMom) reported@cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July
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king kenny Lion (Àgú) 🗯🌎🤴🏼 (@kennybarrr) reported@FabrizioRomano @krakenfx They won't allow France to get to the final, France is their only threat, just the way they didn't want Columbia playing Argentina, Norway will beat England, they also don't want a top 10 playing against Argentina, football is scripted. **** you FIFA!!!