Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hackney, England | 1 |
| Paris, Île-de-France | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Valeo (@Phenomaly) reportedUpdate: Now nearly 5 days and @krakenfx @krakenpro @krakensupport still hasn't made contact and all support channels are completely helpless/useless. They all give me the same "I have no idea what's going on but I promise someone will be in touch". No timeline given. No reason given. Just nothing. Meanwhile all funds are "on hold" I used to think these were some of the good guys in crypto but this experience is a complete joke. How does nobody know anything and how do you hold funds without giving any reason or making any kind of contact whatsoever? Please retweet for awareness
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Dr. Sjaak Trekhaak (@s_pullinghook) reported@krakenfx Sell that garbage for BTC ofcourse
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Darko (@DarkoMatrix) reported@karthicrypto99 @krakenfx @inkonchain Bro i had every each role in discord All the guild role Somehow i can't enter in discord 😭😭😭 how to fix it?
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gallafta (@gallafta) reported@SpursOfficial @krakenfx Omg hell we need to close down on marmoush and savinho deal 😬😬
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king (@Kingisanoob) reported@atitty_ @krakenfx solve this issue man
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ARSTray (@not_UTDTray) reported@SpursOfficial @OfficialFPL @krakenfx For a club that spend the highest money in this transfer window, that is a **** lineup and I won’t be surprised if you loose
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Jan (@JVeleusic) reported@krakenfx Today: placed HYPE orders, platform showed zero confirmation. Retried, same. 1h later I get notified duplicates were processed. 2h later balance still shows all fiat, 0 HYPE. Chat says an agent replies in OVER A DAY. A top exchange with no order status and no support?!
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Kasserrr (@223_be) reported@krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲
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lvnbbs_bnb 🐬TermMax (@lvn_crypto) reported@krakenfx the 5% volume spike looks pretty rigged though maybe it is just a glitch
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La1o (@1lalo312) reported@krakenfx Converting that **** to SOL
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Goodluck (@Adaviize) reported@atitty_ Damn that’s not good for them Better fix this up before it’s too late @krakenfx
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Bitcoin Wizard - mavensbot 🧙🏻♂️ (@mavensbot) reported@krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.
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Mr Ray (@raymeboy22) reported@krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.
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Bear (@Yaloush23) reportedI got suspended today from @krakenfx @krakensupport @Krak without any notification can't withdraw neither deposit in my Kraken account. There has been no communication with me about any issues. I am very disappointed in Kraken been an active member since 2021.
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Melio (@MelioHL) reported@wallstreetbets @krakenfx The toll framing lands because Kraken already paid the compliance cost upfront That lets them price access later instead of racing to market now