Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Trenton, NJ | 1 |
| Sanengeta, Midlands | 1 |
| Muhājirīyah, Eastern Darfur | 1 |
| Paris, Île-de-France | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
| Realengo, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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?! (@Jamesslee011) reported@SpursOfficial @krakenfx Going down
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Ferdinand Dabitz (@FerdiDabitz) reportedMaybe, the next 5 years of crypto look just like traditional fintech, but built on better infrastructure. Companies like @krakenfx show how that can look: A portfolio of all the main financial service products, both crypto and fiat, but built on infrastructure that is 24/7/365, at the speed of compute. Legacy banking infrastructure wasn’t built for that reality. It settles in batches, is closed on the weekend and after 5pm.
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Airalab 🛠 Robonomics (@AIRA_Robonomics) reported@krakenfx: XRT is winding down its Kusama parachain within ~1 month.
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tinz (@TinayeChigidi) reported@SpursOfficial @krakenfx Today we go down
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🐀 (@taff_8) reported@SpursOfficial @philmcnulty @krakenfx Going down
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Chiyo (@ChiyoSolana) reported@vstarbanks @krakenfx The ******* EU is going on. I had nothing but issues this entire year bec of their anti money laundering "updates". !
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Alan Truth (@alanweb101) reported@gwxjean @krakenfx @krakensupport Oops did the support help you yet .?
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Nothisperson (@chunniunai2) reported@dahud_mj @krakensupport i have the same problem, and they haven't solved it yet. It has been 19 days.
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$GAS (@GAS_CBRC20) reported@proofofcar @krakenfx @lobothewolfpup Pretty sure it was Solgun which breached the integrity policy with Kraken. Not great but if Solgun was the catalyst to delisting it won't be the end of $LOBO just a glitch in the matrix
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakensupport $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
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WORLDWIDE ASSET RECOVERY 👨🏼💻 (@Recovery_guards) reported@KyrilVanBree @KyrilVanBree notify if you are also an affected victim of #krakenfx scam, or any form of crypto_related scam with evidence of transactions,reach out on X with a Dm to file a report for recovery help..
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Jackyhood.eth | 📝 (@MechinePAN) reported@MrJBurd @krakensupport @krakenfx Hey bro, what's wrong? I'm also having problems with Kraken, and it's still not resolved. I haven't received any emails either. Have your funds or account been flagged for risk control? Look at my profile, I'm experiencing the same thing.
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Foxy (@FoxoleonBona) reported@SabrinaMeissnr @krakenfx @breakoutprop Building 'The Den' - it's not a signal service, but a one stop shop for market education.
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David 🍀 (@DavidOfSolana) reported@krakensupport I cant figure out how to send a DM. My support ticket is (21405798). I sold over $500 worth of LINK, and there is no transaction and no money. My LINK basically just vanished when I hit "sell"
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Linda Schwartz (@LenkaB99) reported@krakenfx intercepted a transfer of ETH to my Onchain wallet, a wallet that only I have access to, because they suspected. It’s been over two weeks and they won’t tell me when or if they are going to return this ETH to my Kraken account. I don’t recommend Kraken!