Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Frankfurt am Main, Hesse | 2 |
| Berlin, Berlin | 2 |
| Tokyo, Tokyo | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Jahmzee (@jahmzee) reported@krakenfx Kindly fix your Eur sepa instant payment gateway. A payment has been pending and u credited since on the 17th till now without any response from your customer rep on it.
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farouq (@theeeboyalone) reported@krakenfx I have issue about deposit
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🇬🇧 Pete Loves Bacon 🏴 (@PeteLovesBacon) reported@krakenfx Give away? Haha .. how about getting your customer support up and running properly. Its dodgy at best.
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Ebuka (@Chukwue27332434) reported@TylerG_Capital @breakoutprop @krakenfx That’s why I referred many people to their discord server and my referrals got $10k 2phase and $5k instant accounts while I got nothing 🤨
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American_Party (@Yes_2_America) reported@krakensupport my ticket #20075438 no one from Kraken has help me. Is this how kraken treat their customer.
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Daniel Bag (@Danieeelll_99) reported@ColtCrypted @CoinbaseSupport @krakenfx Oops really sorry about that, are you still experiencing this problem .?
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👑 Krzysiu (Chris) (@Krzysiu_91) reported@ethereum @krakenfx Now let’s partner with @0xReactive and integrate reactive smart contracts powered by $react. Interoperability among blockchains is critical leg that’s missing from this list. Let’s fix that, $react now.
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Michael🇺🇸 (@arismendius) reported@krakensupport After closing the account, I should have access to my funds immediately mate.
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McHenry Ndubuisi (@Emekarrh) reported@krakensupport Please I'm trying to generate euro account number it keeps saying internal error
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BABS (💚,💜) (@Babs_don1) reported@krakensupport My account was suspended and even unable to login without violating any issue I only referred my friends to your app and what I got in return is a suspension, account that has been active since last year September
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Kill Test (@CryptoAdvice4u) reported@ethereum @krakenfx Good news global financial system is all coming crashing down
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Titi (@titi10086) reported@krakensupport Why is there no human customer service anymore? I've had a problem for days and no one has been helping me.
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Merv Vissa (@MervVissa1985) reported@krakenfx @RadarHits Yet here you are selling **** coins to degens and profiting handsomely
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Shep (@Sheptoken) reported@ethereum @krakenfx The list is impressive, but the deeper takeaway isn’t “institutions like Ethereum” — it’s why they keep converging on it. What’s winning here isn’t ideology, it’s credible neutrality + composability + longevity. Institutions don’t want the “best tech this year”; they want a settlement layer they can safely build on for decades, interoperate with competitors on, and trust won’t be arbitrarily rewritten. Ethereum is currently the only public chain that satisfies all three at scale. Two nuances worth highlighting: Most of this isn’t about speculation — it’s about plumbing. Tokenized funds, deposits, collateral, subscriptions, settlement rails. These are balance-sheet and back-office use cases where reliability, auditability, and legal clarity matter more than TPS or UX hype. L2s are doing exactly what they were supposed to do. Institutions are not “choosing Base/Arbitrum/Polygon instead of Ethereum”; they’re choosing Ethereum’s execution shards with the option to fall back to a shared, neutral L1 when it matters. The real test comes next: whether Ethereum governance, privacy, and compliance primitives mature fast enough to support institutional scale without institutional capture. Adoption is no longer the question — alignment is. If Ethereum pulls that off, it doesn’t just host global finance; it quietly becomes its operating system.
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Mo (@SpaceBud6767) reported@coingecko Hi, can you tell me why I get fake @krakenfx phishing emails to my email address that specifically was set up for your service? 100% sure you leaked my address to scammers...
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