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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
L’Étrat, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • RHclown
    RH Clown (@RHclown) reported

    @pulsechainconf @krakenfx The problem is you got that wrong. It's not about being listed at Kraken. It's about CEXs taking full control over RH and his Twitter account.

  • 1xna0
    nala🐈‍⬛ ྀི (@1xna0) reported

    @Cryptic_Web3 @krakenfx @Payward Tokenized stocks are going global. This could reshape how investors access markets

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?

  • 0xRebazMurad
    0xRebazMurad (@0xRebazMurad) reported

    @krakensupport @krakensupport Please urgently review my unresolved support case (ticket 22121365). My account remains restricted and I have been unable to access my funds for more than 5 business days without a substantive response. Please escalate this case to the appropriate team

  • 2710Maximus
    RepairMiner.AI (@2710Maximus) reported

    @krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?

  • traviSKrypto
    TraviSKrypto (@traviSKrypto) reported

    @metalsofficial @krakenfx Access to uranium just got wider

  • bbclub007
    Traderg (@bbclub007) reported

    Yo @krakenfx when do you support #robinhoodchain network ? As you see tons of market share and in fact it’s better than ETH and Base. So why can’t you eat the share ? It would be easy on a lot of traders as well.

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.

  • traderomercan
    Ömer (@traderomercan) reported

    @krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up

  • stealthyshurik1
    stealthyshuriken 🐒🦧 (@stealthyshurik1) reported

    @krakenfx please fix your BRL funding rail. It only ever works half the time

  • Trenchwalker_io
    Trenchwalker (@Trenchwalker_io) reported

    @DegenerateNews @krakenfx App glitch, not your wallet. Kraken on it.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported

    @krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal

  • FixTheMoneyBTC
    Wil Ro (@FixTheMoneyBTC) reported

    @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

  • Gnich89
    truth is (@Gnich89) reported

    @PardonMyTake @krakenfx Team 3 picks are awful too to bottom

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