Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hackney, England | 1 |
| Paris, Île-de-France | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Fenix🔥 (@xf_trading) reportedIt has been 5+ days that my funds has been suspended on an withdrawal without any given reason . Im writing to you restlessness everyday you dont have any right to block my funds for so long. Get to work to unsuspend it ASAP. Ticket #22467388 @krakensupport
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Kingsley (@Kingsbestz_) reported@krakensupport @PeterTh03738530 @krakensupport . My account is restricted and nobody is replying my emails, no live chat, my 525 euros is pending on my account without proper notification, please I am tired help me
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Artem Tamoian (@artemtam) reportedDear @krakensupport, 1 - I convert EUR -> ETH 2 - Try to pay for service in ETH via a payment provider 3 - You block the transaction and hold it "for security reasons, might take 5 days" 4 - I send you a message right away to NOT process the withdrawal if it's delayed 5 - You sent it out anyways the next day 6 - Payment provider session expired by then, ETH went whoever knows where Are you stupid?
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Digital Asset News (@NewsAsset) reportedI’ve never had an issue with @krakenfx or @CashApp after I verified myself.
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Fei Long (@MrFeilong) reported@krakenfx you take 30% fees every week of those 8 million SOL and still you are so greedy and vote against simd002. Why didn’t you send out a poll to your users that have SOL staked? I have been a customer since 12 years. So disappointed
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Michael Laauwen (@mlaauwen) reported@krakenfx what a horrible exchange uploaded my document after that i made an deposit with apple pay which is on hold. Ai *** said i needed to upload a selfie but the portal doesn’t give me this option, i wrote customer support but no answer. STAY AWAY FROM THIS EXCHANGE!!!!
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Tony Rodrigues🇸🇪 🇨🇻 (@Roddan70) reported@SpursOfficial @krakenfx ******* Gray WHY the actuall **** 😡😡😡
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ty (@tyxthfc) reported@dangreasby @SpursOfficial @krakenfx get to **** its shite
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XxX (@jeffreywiill) reportedKeep up the good work @krakenfx make $sol useless inflationary asset , Hyperliquid as people working on the inside everywhere @toly thoughts
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Parker (@TheOtherParker_) reported@mert Some people also just don't like change on principle. For @krakenfx , I can imagine part of it comes down to advertising a higher yield to users. Higher yields attract more buyers believe it or not. $DFDV votes in favor because we agree with your math, but I can see the rationale for strict service providers.
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Kingsley (@Kingsbestz_) reported@CryptoDarkDE @krakensupport Please help, were you able to resolve your case with kraken, i have similar issue and they dont reply, what did you do, was your case resolved
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ChaosWalker (@DarkJoker333) reported@krakensupport Love chat auto kicks to AI which is endless nonsense saying it cant do anything. Then sends me to a support page to send an email with the piles of pre-selected things. Which nonsense of them addresses my current issue.
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cord (@Dlxn28) reported@DegenerateNews @krakenfx pieces of ****. **** you and your weak platform @krakenfx
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Churned butter enthusiast (@________78____) reported@Cizzurp215 @SpursOfficial @krakenfx Didn't you see how rusty the team looked on Saturday? More minutes will help them become sharper
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𝚃𝚒𝚖𝚎 𝚃𝚛𝚊𝚟𝚎𝚕𝚎𝚛 (@TheTimeTraveler) reportedI had to put @krakenfx on notice. Apparently there have been dozens and dozens of referral rewards that have not been paid out to me. I told them I'll get everyone to leave their platform if they don't issue those to me. 💪POWER!