Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Bengaluru, KA | 1 |
Mount Horeb, WI | 1 |
Guayaquil, Provincia del Guayas | 1 |
Warrington, England | 1 |
Mount Olive, NC | 1 |
Los Angeles, CA | 1 |
Indianapolis, IN | 1 |
Gulfport, MS | 1 |
San Juan, Central Luzon | 1 |
Lagoa da Prata, MG | 1 |
Zürich, ZH | 1 |
Mannheim, Baden-Württemberg Region | 1 |
Township of Eureka, KS | 1 |
Orlando, FL | 1 |
New Orleans, LA | 1 |
Sydney, NSW | 1 |
Durham, NC | 1 |
Saint-Étienne-au-Temple, ACAL | 1 |
Greater Noida, UP | 1 |
Paris, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Vandross Farinto (@MrVandross_) reported
@krakensupport A legitimate company will ensure their customer has at least a chance to explain any issues which may have, especially when your "concerns" are not scrutinised or independently verified. This is a scam and this is shameful
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Sam (@Sam610000) reported
@krakenfx @money2020 @FinTech_Futures Unbelievable, z cash zec deposits are not credited on kraken since friday morning ! They said there is issues but that long doesn't smell good !
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lily kolins (@ramuhaffeym) reported
@msantoriESQ @krakenfx StarD – STAR OF DOGE | SING TO EARN & SPIN TO EARN ✅ Sing To Earn & Spin To Earn ✅ Token Holders Rewards ✅ KYC and Audited ✅ CMC & CG after presale ✅ Ownership renounced ✅ Huge marketing Website: ://stard .finance #spin2earn #Sing2earn
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Raymond Ford (@rayforray24) reported
@RogerFr96537704 @krakenfx Roger download Kraken pro...the regular app gives those error messages most of the time. I was having the same issue on the regular app. Use the pro version to execute your trades. Best!
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Maksim_Kr 🇺🇦 (@maksimkrikunov1) reported
@krakenfx @money2020 @FinTech_Futures Pls help!!! I am from Ukraine, there is almost no money left. Help with money for food and clothing, thanks 🙏 I live with my younger brother and mother. I can provide all the evidence. glory to Ukraine🇺🇦
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mohammed (@shahid_999) reported
@krakenfx @DavidLRipley please support me 0x97368f5e08813303651a0170784585d282a8640f
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WizardofAus 🇦🇺丰🔑⚡ (@BTCSchellingPt) reported
@gs_btc @krakenfx I used to think but realized that the proof we're all seeking lies in knowing more than that. Knowing how much Bitcoin an exchange has, is useless without also knowing the matching liability they have .. that's what determines if they're fractional🤔 Hard problem worth solving.
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skewbed.eth (@skewbed) reported
Let's see how many scam DMs I get by saying this: I need help with my private key and seed phrase. @MetaMaskSupport @CoinbaseSupport @krakensupport I'll follow up with the results.
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Maksim_Kr 🇺🇦 (@maksimkrikunov1) reported
@krakenfx Pls help!!! I am from Ukraine, there is almost no money left. Help with money for food and clothing, thanks 🙏 I live with my younger brother and mother. I can provide all the evidence. glory to Ukraine🇺🇦
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lily kolins (@RansbergerLash3) reported
@krakenfx StarD – STAR OF DOGE | SING TO EARN & SPIN TO EARN ✅ Sing To Earn & Spin To Earn ✅ Token Holders Rewards ✅ KYC and Audited ✅ CMC & CG after presale ✅ Ownership renounced ✅ Huge marketing Website: ://stard .finance #spin2earn #Sing2earn
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lily kolins (@ArleneWellsDav1) reported
@krakenfx StarD – STAR OF DOGE | SING TO EARN & SPIN TO EARN ✅ Sing To Earn & Spin To Earn ✅ Token Holders Rewards ✅ KYC and Audited ✅ CMC & CG after presale ✅ Ownership renounced ✅ Huge marketing Website: ://stard .finance #spin2earn #Sing2earn
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MetaMask Support (@MetaMaskSupport) reported
@skewbed @CoinbaseSupport @krakensupport AT NO TIME should you give your Secret Recovery Phrase to anyone or enter it into any site! Don’t trust someone who is sending you a direct message. For support, open MetaMask and navigate to “Support” or “Get Help” in the dropdown menu.
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Pierre-Julien Regnard (@julien_regnard) reported
@krakenfx i haven’t received any spark token since snap shot. Is there anything we are supposed to do that I haven’t done? Did other kraken customer for a air drop yesterday? Thanks
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Matthew Hresc (@MatthewHresc) reported
@RichardMcCrackn @krakenfx @coinbase I would agrue that it is beginning to decouple. If you look at the ADA/BTC and ADA/ETH charts, it would also help if ADA had more trading pairs on exchanges.
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مكتب أبوظبي الإعلامي (@admediaoffice) reported
.@KrakenFX has launched funding services in UAE dirhams @ADGlobalMarket, becoming the first ADGM-licenced and regulated digital asset exchange, providing local investors greater control over trading operations and access to more investment opportunities.