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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • SomeoneNor
    Someone (@SomeoneNor) reported

    @krakenfx fix my fking old car lol

  • WezG
    Wez G (@WezG) reported

    hi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.

  • BMess181
    Bob.DGB (@BMess181) reported

    @krakenfx Sell that garbage

  • andreijikh
    Andrei Jikh (@andreijikh) reported

    @krakenfx Do you guys still have a support team? Emailed about login issues (Ticket # 22119051) in July, no one got back to me.

  • Yinielin
    John Collins (@Yinielin) reported

    @krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.

  • Michael64930226
    Michael Scott (@Michael64930226) reported

    @krakenfx sell that **** and buy bitcoin!

  • _satalink
    Satalink (@_satalink) reported

    @krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!

  • C_OColman
    Christian O'Colman (@C_OColman) reported

    @Cryptolution @krakenfx .00062 on my chart has been fib resistance. Would be nice if we can flip it to support for a change. Sheesh. This .0006 thing is tired.

  • CryptoForest_X
    Crypto Forest (@CryptoForest_X) reported

    @krakenfx Hi, Is the card service available in Bangladesh?

  • Sellingvol
    marty (@Sellingvol) reported

    Insane UI/UX… @krakenfx hire me to fix your **** man

  • Sp1cytrenches
    Chef Pump (@Sp1cytrenches) reported

    I really hate the @krakenfx app. Wtf is this man. It’s not 2018 anymore is it.

  • cryptobitfiDaO
    Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported

    @krakenfx Mission impossible

  • Johntcalloway
    John T. Calloway (@Johntcalloway) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • _satalink
    Satalink (@_satalink) reported

    @krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.

  • UncleLinx
    Uncle Link (@UncleLinx) reported

    @grebby @krakenfx @privy_io same week, different brands, feels less like coincidence and more like one vendor's customer list got passed around. anyone check if kraken and privy share a support/email tool with trezor?

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