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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (83%)
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Playback Issues (17%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
New Orleans | Errors | |
Amarillo | Errors | |
Saint Cloud | Errors | |
Daytona Beach | Playback Issues | |
Los Angeles | Errors | |
Harrow | Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Goddess Stephanie
(@SoBeneathMe) reported
I’m on the phone to Apple customer care asking the man why ‘come over when you’re sober part 1’ isn’t syncing to my iTunes lol First world problems
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Alan J Kilpatrick 🏴🇺🇸
(@Son_O_Scotland) reported
So mad right now, pending fix by the customer service team at @UniversalPics but my digital copy for No Time To Die is iTunes only! Was bought for me but I don't scour the entire label to check that!!
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Nick Bostic
(@nbostic) reported
@JesseBWendel @AppleSupport The best fix would be to migrate my iTunes purchases to my iCloud account, but that’s not an option so I’ve been wasting countless hours doing manual data transfers in my limited free time for the last YEAR since AppleOne came out broken.
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Lawyer in Beta 0.9.9
(@lawyerinbeta) reported
Update: this works!! It’s very clunky and tedious and not at all intuitive, especially if you can’t mass-download all your files from your cloud service (ahem, Box), but it’s way better than the alternative of iTunes and its tentacles’ strangling my Win10 laptop
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Daniel Johnson
(@BluesyArc284) reported
So I wasn't alone when I tweeted that iOS 15.1 update bricked my iPad Pro. A quick Google search shows it's a common issue. Since I have no running PC at the moment to reset via @iTunes, this @Apple iPad Pro will remain an expensive paperweight a few more weeks. @AppleSupport
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Princess Emmy
(@PrincessEmmy_01) reported
@iTunes I’m having an issue with my iTunes on my computer. I’m trying to purchase music and I’m typing in the right password. I tried everything from restarting my computer to uninstalling and reinstalling the program but nothing. And yes my computer is connected to the internet
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5.5% ALC/VOL
(@Nicky1thedon) reported
@Gazza467_ Groote when are you guys fixing the digital platform issue to be specific on iTunes
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Nick Bostic
(@nbostic) reported
@JesseBWendel @AppleSupport The best fix would be to migrate my iTunes purchases to my iCloud account, but that’s not an option so I’ve been wasting countless hours doing manual data transfers in my limited free time for the last YEAR since AppleOne came out broken.
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Mixes 'n' Tapes
(@mixesntapes) reported
Premiering ya boy, Genius King, layin' down some bars on his new album, Light of Knowledge. Listen to it now on iTunes.
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MMcL
(@Megan_McL) reported
Jarred the usb by a millimeter while backing up old phone so I can activate new one and iTunes had a panic attack and ceased the download. Half an hour of my life down the drain
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Chaz Harris
(@chazharris) reported
@AliceTawhai @finlay_txt Available on iTunes I suspect and other OnDemand services. The NZ Film OnDemand rental service might have it on there as well.
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Tim is Outside
(@TimIsOutside) reported
@yegsheens Let me know if you find them cheap online, have enough on iTunes that I’m considering just continuing that, but… pricey. Thinking a temporary subscription to a streaming service might be the way to go, one of them must have all of them.
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The Central Club
(@thecentralclub_) reported
@DanielleBetty1 @Spotify Hia Dan, just to let you know we’ve had an issue with uploading to Spotify and iTunes the last two episode and tonight is the Christmas special with 8+ guests,laugh,love and also tears you don’t want to miss this one if you’ve followed the journey, on YT2nyt
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Nick Bostic
(@nbostic) reported
@JesseBWendel @AppleSupport The best fix would be to migrate my iTunes purchases to my iCloud account, but that’s not an option so I’ve been wasting countless hours doing manual data transfers in my limited free time for the last YEAR since AppleOne came out broken.
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ot13 :)
(@NightAndRainHao) reported
@DEV1LBUNNY I WISH NIGHT AND RAIN AND FALLING DOWN WERE ON ITUNES BRO
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Nick Bostic
(@nbostic) reported
@JesseBWendel @AppleSupport The best fix would be to migrate my iTunes purchases to my iCloud account, but that’s not an option so I’ve been wasting countless hours doing manual data transfers in my limited free time for the last YEAR since AppleOne came out broken.
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Michael Bolton
(@michaelbolton) reported
@AppleSupport 2) Would this help to explain the appalling state of iTunes for Windows? Is @Apple unaware of problems in iTunes because the portal set up for reporting product problems doesn't allow people to report on problems with iTunes? Was this ever tested? Considered?
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Michael Alberto Replica
(@UnwellMiguel) reported
the itunes software for windows is so unbelievably ******* broken that when i try to backup my phone to either icloud or my hard-drive it gives me *the same* error message saying my computer doesnt have enough storage (it totally does) what a joke @AppleSupport
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Mixes 'n' Tapes
(@mixesntapes) reported
It's ya boy, $kaytr Boi, layin' down some bars on his new track, Bring da Money $$$. Get it now on iTunes.
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Arte
(@B_Ri) reported
Is Apple Music or iTunes on desktop not working for anyone else either?
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The Central Club
(@thecentralclub_) reported
@DanielleBetty1 @Spotify Hia Dan, just to let you know we’ve had an issue with uploading to Spotify and iTunes the last two episode and tonight is the Christmas special with 8+ guests,laugh,love and also tears you don’t want to miss this one if you’ve followed the journey, on YT2nyt
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Carlos Ramirez
(@Carlosthehuman1) reported
@Oniiifans Well try factory reset but through itunes. I've seen that problem. I just turned their phone off and back on
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John Morgan
(@Morg007) reported
@GerardMcKeown @joshweller @aaronchild Problem with that theory is that their 2009-2011 “360 degree” stadium tour is the (or was) the biggest grossing tour of all time. The fade probably happened a few years later, when the Internet imploded in disgust due to getting a free U2 album on iTunes!
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Jerome A. Mouse
(@Alizz___) reported
@oxtail_prinzcez Hard reset it , if that doesnt work , press volume up volume down , press & hold on power button until it shows you to plug it into a computer, it can be any computer with itunes/finder then itll factory reset it
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totodile fanboy - 2%
(@shibagrem) reported
@TitanPlakInside its not working because i cant sign into that either since the apple id associated with this device isnt mine i cant even really get it into recovery mode properly without itunes telling me theres an error
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Rolled Spine Podcasts
(@rolledspine) reported
@Illegal_Machine Go for it. If I interacted with iTunes in the past, it's way down the memory hole.
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Michael Bolton
(@michaelbolton) reported
1) Hi, @AppleSupport There is a site, There is an option to "Report a quality problem." Apparently one is supposed to select the product from one's purchase history. I search for iTunes—but of course, since I never purchased it, it's not there.
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Mad Max
(@margosic8) reported
@ldroadie Hey Bill, Can you logout from your iTunes acct., do a soft restart, then login to your iTunes acct?
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sans / frankie 击
(@moagirlkisser) reported
bought stomachaches on itunes now i can be gay even when i don’t have service
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Guveyadr
(@GuveyaKudzanai) reported
Nhai @winkydonline why am I failing to acces your new single “ happy again “ on @iTunes from Zambia,Botswana & Namibia ?Please fix the problem so that we can also be happy again.