Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 Problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

November 15: Problems at iTunes

iTunes is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Sign in
Playback Issues

iTunes Outage Map

The most recent outage reports and issues originated from:
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Gloucester Sign in
Melbourne Errors
Seebad Bansin Sign in
Toulouse Playback Issues
Melbourne Errors

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • M4L_Animationz M4L (@M4L_Animationz) reported

    I get why people hate Itunes now. What a joke of a service

  • M4L_Animationz M4L (@M4L_Animationz) reported

    Thanks Itunes. We try for 1 hour to buy a movie of your of a service and then it doesnt even work 👌

  • RichX2c Rich x2c (@RichX2c) reported

    @ParisHilton @netflix @iTunes You could do that..or come and get me instead. I won't let you down girl...😊😘💖

  • Fatdiva5 Tara Barber (@Fatdiva5) reported from Bursledon, England

    @AppleSupport @AncestryUK Most disappointed by the complete lack of communication between you two. Couldn’t resolve a subscription issue because you both blame each other - utterly ridiculous! Won’t be re-subscribing. #apple #itunes #ancestryuk #ancestry #poorservice

  • LizBaz Elizabeth Barry (@LizBaz) reported

    @matthewrbroome Sounds better than my system, tbh -- had some problems with iTunes so moved to Spotify but haven't got that many albums there yet. And the car won't bluetooth for music -- so annoying. But have lots of CDs copied onto the hard drive there now. It's been v low tech in general!

  • NatanCieplinski Natan Cieplinski (@NatanCieplinski) reported

    @sandofsky @fotiDim The only thing that i hate about Catalyst apps is the broken resize of the window (iTunes first of all)

  • Scabrera22 Sal Cabrera (@Scabrera22) reported

    @scottymcraig @ATT @verizon @TMobile @JohnLegere I’ve paid the least amount for 2 lines of service with @verizon They also throw in a lot of perks like free iTunes and Disney+ and I always get rewards that I can redeem for small stuff like $5 gift cards. They’re pretty cool.

  • jack74628711 jack (@jack74628711) reported

    sir my problem is the bypass device when i connect to itunes its ask for icloud so the backup i created according to your instruction cannot be done is there any other way to restore backup to bypass device or any other tool TIA

  • AngryFodder Cragglez (@AngryFodder) reported

    Hit update and rather than update the application, fires up a browser to iTunes download. Ok, must need a whole new app. Click Get > install > sign in > Get > install. Wait for ages. Not much happening. Notice there’s 3 iTunes on the start menu now.

  • jack74628711 jack (@jack74628711) reported

    @Fodil_Official the problem is when i put the bypass device it ask for icloud cannot access fully on itunes is ther any other way sir to put the backup to bypass device

  • mrtonyscott Tony Scott (@mrtonyscott) reported

    Hey @Dittomusic, the struggle is #REAL reaching @ditto_support. Takes 48 hours to get a response and issue not resolved. @iTunes doesn't recognize my artist in the US, but our music is there. Invested so much on your promo packages. This is not cool...

  • milliedufraise Milana du Fraise (@milliedufraise) reported

    iTunes is just terrible lol, even for Windows. Might as well release a separate Apple Music and iPhone/Pad sync tool for Windows. Just like what they did with iTunes in 10.15 Catalina where they split the thing into Music, Podcasts, TV.

  • paulSDMCR #1 Ae fanboi (@paulSDMCR) reported

    Accidentally bought Black Hawk Down in 4K because of Apple’s ingenious design decision of having the same iphone button both exit itunes and/or confirm a purchase


    @JonErlichman To get how much apple earned from iPhones, Now multiply it with atleast 500 $ + apple Appstore earnings + iTunes earnings + accessories, service earnings 😱😱😱


    @JonErlichman @IVignesh_Chan To get how much apple earned from iPhones, Now multiply it with atleast 500 $ + apple Appstore earnings + iTunes earnings + accessories, service earnings 😱😱😱


    @JonErlichman @IVignesh_Chan Now multiply it with atleast 500 $ + apple Appstore earnings + iTunes earnings + accessories, service earnings 😱😱😱

  • BentCabello Bentley (@BentCabello) reported

    @rogerhgold why such terrible streaming placements for a new song @Epic_Records @CamilaAccess low on iTunes Spotify and Apple Music, can you guys do anything right @joeyarbagey @IamSylviaRhone @gianmitchell

  • filmguy128 Bill (@filmguy128) reported

    @BurnettRM Here why I still buy physical still . There’s movies and video games that have been delisted from iTunes, PlayStation , Xbox , vudu etc. and if they do put them back up they make you repurchase them over again. So for me it’s a rights issue

  • dsawyer J. Daniel Sawyer (@dsawyer) reported

    @EdwardKRyan Looks like iTunes did not take the fix I gave the podcast earlier today. If the problem persists after I post the next episode tomorrow, please let me know. Something deeper may be screwy.

  • zcdname Joel Moises (@zcdname) reported

    @iphones4sale145 @CristianSoriCR7 @Fodil_Official iBackupBot not working for me, ERROR. 3uTools asks for activation and won’t restore either, and iTunes won’t work too. Can’t restore backup from working device to bypassed device

  • zcdname Joel Moises (@zcdname) reported

    @ovfserver @Fodil_Official iBackupBot not working for me, ERROR. 3uTools asks for activation and won’t restore either, and iTunes won’t work too. Can’t restore backup from working device to bypassed device :(

  • vivabyul alex [missing Mamamoo forever] (@vivabyul) reported

    DAMN IT USA MOOMOOS, WE WENT BACK DOWN TO #7 ON THE USA ITUNES CHART, please purchase reality in black by Mamamoo on iTunes 😭 @RBW_MAMAMOO

  • KhmerUnlocker Khmer Unlocker (@KhmerUnlocker) reported

    @Fodil_Official I have tried this thing yesterday and it alway say device not yet active , but when try active via iTunes it say error.

  • CMcFigginsUSMC Chris (@CMcFigginsUSMC) reported

    @plex @mikahsargent @leolaporte @Appaholik Bummer. Thank you for the response. I assume that I should download them all onto a Mac so I can play if there’s an outage, it would require a lot of space tho. Something like 150+ iTunes movies.

  • jeffsmi29999032 Shags4892 (@jeffsmi29999032) reported

    @carlifarley @yamanboo I have been to the bank every week for the last two months, because I have found iTunes, Kindle and other online charges to my account. The bank is closed out the account issue a new card and within 24 to 48 hours The same shit happens. I make sure she keeps her purse locked up

  • ChoSumOilInIt I.T Guy 👨‍💻 🇻🇨 (@ChoSumOilInIt) reported

    @baeitskae Might have to do a hard reboot Press: - Volume Up - Volume Down Hold the power button OR use Itunes for a restore

  • DrLipoDC Dr Drew Varano (@DrLipoDC) reported from Washington, D.C., District of Columbia

    I need your help @Sonos . I have 6 speakers in my house . Why can I no longer play my iPhone iTunes through your speaker system. I do not belong to a streaming service either

  • JensJohnson201 Jens Johnson 2.0 (@JensJohnson201) reported

    Again, jerk, if I wanted community help. I would of asked for it. I asked for iTunes help, as it is a log in problem with them. You decided to do the ******* role, who stuck his nose in, without asking. Go f'off, yourself.

  • APtheNerd 🐝 Alex 🐝 ⚠️ RWBY SPOILERS ⚠️ (@APtheNerd) reported

    Hey iTunes, fix your broken ass platform already. ******* hell.

  • StotheOB 22LilWIndians (@StotheOB) reported

    @JensJohnson201 @iTunes Ahh yes, the person who posts public messages on social media detailing an issue they have, then instantly is a total a'hole to anyone whose dares to, *gasp*, try to help with a solution... In that case tho, @itunes , I hope you tell this jerk to go f himself. He deserves that

  • w00dymusiq W00dy (@w00dymusiq) reported

    @fivexhotel I haven’t seen a single cent from the music that I’ve had on Spotify & iTunes. It’s all taken down tho now and I’m like 😇😇😇😇😇😇

  • spazzin_outjay jayy wigg (@spazzin_outjay) reported

    @BigFlock187 @BigFlock187 tryna shut itunes down tomorrow 😂💪🏽

  • Chris_Madrid_98 Chris (@Chris_Madrid_98) reported

    @sdahill81 @Logic301 @TeamVisionary Go on Itunes and on Browse it says Replay 19, click on it and sign in with your apple ID and it will show your results 👍🏼

  • ImToBlame That Blame Guy (@ImToBlame) reported

    @yungahki bro i hate itunes. lmao. If it was me id tear that shit down and rebuild it all

  • QueenHw_KingJm 🏳‍🌈#protectMamamoo - Wheein cult (@QueenHw_KingJm) reported

    @say_mamamoo Yes, download itunes on your laptop or pc and sign in with your apple account and go to the store

  • thatssochic1 Taeminieminieminie (@thatssochic1) reported

    I hope every day for the rest of his sad life, when @StevensonFWST hears KPop on the radio/ in the mall/ on his wife’s secret iTunes playlist, he’s reminded of the day his career went down the drain and his name is forever associated with xenophobia, misogyny and agism

  • TaylorSwiftChar Taylor Swift Charts 🦋 (@TaylorSwiftChar) reported

    🌎 WW Itunes Songs Chart 4. Lover (-3) (New Peak | 91 days at chart) 49. You Need To Calm Down (+5) (Peak 4 | 154 days at chart)

  • NotJohn173 Joseph Seed (@NotJohn173) reported

    @nitoTV I have Hackintosh but it just stays at “Checking if device is ready” nothing else no errors nothing. I even tested to see if the checkm8 exploit would run and still nothing but my iPhone shows up in iTunes and checkra1n so the USB ports are working

  • DavidBrody David Brody (@DavidBrody) reported

    ep 106 @TheBrooklynBoys is up! @SkeeryJones and I went to dinner (Not steak) and he had a problem with his big package. @ElvisDuranShow @iHeartRadio @iTunes @Spotify

  • rkbentley R. K. Bentley (@rkbentley) reported

    anyone else having bluetooth problems with #catalina I’ve gotten more error messages about my bose wireless being in use while I’m using iTunes. Never had bluetooth errors until Catalina. And, yes, deleted the bluetooth.plist already.

  • _AyeDan adan (@_AyeDan) reported

    bro my iphone died last night and went into boot loop, and to make things worse the home button is broken so i couldt get past the restore "press home button to unlock"screen, but thank **** im smart and turned on voice over from itunes and bypassed that shit HAAA

  • EchoChelsea21 Chelsea Ruchalski 🏳️‍🌈🌈🖤🧛‍♀️🍑 (@EchoChelsea21) reported

    @PromoMMM @RBW_MAMAMOO No problem! 😄 Someone else asked about that earlier and I feel like not many people remember that iTunes and iPods are older than iPhones, and still exist 😂😂😂

  • vlmightyjoe Fuck the Seattle Seahawks | 8-1 (@vlmightyjoe) reported

    I went on that itunes replay shit and my phone told me somebody in LAS VEGAS was tryna log into my shit. Dont trust that damn website with your login info 🤣🤣

  • BritanySilva3 Britany Silva (@BritanySilva3) reported

    @lilbrit_12 Last time this happened to me someone had hacked my account on iTunes so I called iTunes and had written down all the times they had billed me extra. They refunded me everything, but I had to change my card. I never put my card on my iTunes account because it happened again.

  • GDR_Films GDR_Films (@GDR_Films) reported

    @ALMckenna Amazon PrimeVideo, Xbox, Tubi, and Vudu. All titles are down on iTunes and GooglePlay as we switch aggregators.

  • musicsquirrel47 Squirrel47 (@musicsquirrel47) reported

    @unsaltysaltines I am having the same issue. I have been looking every where for season 1. I got Season 2 - 5 on Itunes when they were available, but Season 1 was not available.

  • anthonystauffer Anthony Stauffer (@anthonystauffer) reported

    @mantonsblog Really comes down to how much non-Apple music you had before iTunes Match came along.

  • SalvoG esseggi! (@SalvoG) reported

    @nitoTV Giving up for today. Removed iTunes helper from items logins, rebooted MacBookpro and still the same errors. Will try later with my wife’s Mac

  • glen_lam Glen Lam (@glen_lam) reported

    @_upgradefm @jsnell @imyke A little bit of clarity on issue of using iTunes gift cards. What the previous Upgradians were saying was that gift cards can solve the issue of Purchase Reconciliation when you Redeem/Load the gift balance onto individual accounts (not the main credit card holder). (1/2)

  • JoeToronto Joe Toronto (@JoeToronto) reported

    @JenMsft I also had adding music to your android phone/ errors with iTunes using your own CDs while it may seems objectionable Artists could make more money selling CDs and DVDS but online platforms don't pay for it's own expense cc @OfficielPierre

  • swingerofbirch Marcus Andersson (@swingerofbirch) reported

    @9to5mac @trevorjd14 Apple Health makes it a non-starter. Apple Health is absolutely useless to me. It's full of data I can't export. The app is unusably slow. My health data is held hostage on my iPhone or an iTunes backup. My Fitbit data, however, exists anywhere I sign in on any device. Fast.

  • SalvoG esseggi! (@SalvoG) reported

    @nitoTV Rebooted. The only thing that i see happening it is iTunes opening when it enters the recovery mode and then closing on its own. No other app are opened and I still get the same error

  • lifeofadore THAT GIRL (@lifeofadore) reported

    @Apple we leave it.. come back in an hour to hear to that its an error code:4013, and that their method is not working, (they tried to plug it in to itunes and do a factory reset)... there suggestion was to buy a whole new device, yet they cant inform us the actually issue.

  • alejandraluccia ale🌸 (@alejandraluccia) reported

    It took apple 18 years since the start of iTunes to figure this shit out which is why Spotify will ALWAYS be the superior streaming service.

  • Duane1024 Duane Moore (@Duane1024) reported

    It’s shameful her music is not available for purchase on @iTunes. Don’t know if it’s a rights issue or what but it needs to be fixed!

  • juliamacfarlane Julia Macfarlane (@juliamacfarlane) reported

    @csikesftw @Apple @AppleSupport @disneyplus The cust service was useless and I made a complaint - the iTunes assistant solved everything (but said it was a one-off)

  • Redy194 James Arthur Updates #JArmy [redy] (@Redy194) reported

    UK itunes Update [D28]: 'Quite Miss Home' - Out of Top 100 - (down +14) #JArmy #JamesArthurYOU #YOU

  • tslove1389 tsbts (@tslove1389) reported

    @StanJoeAlwyn @TSUpdatesNYBU Its already going down on the uk itunes chart 🙊 embarrassing

  • cthulchuu 🌺🌯🐧 (@cthulchuu) reported

    itunes not working.. about to jump off

  • justinswvnk ●●● (@justinswvnk) reported

    Also, jamaicans barely use itunes so the population of the country, the streaming service is YouTube. So yes it a good achievement because if we used itunes it would be the same thing.

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error