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iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 46% Errors (46%)
  • 31% Buffering (31%)
  • 15% Sign in (15%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Errors 16 hours ago
Wolverhampton Errors 6 days ago
Dillon Buffering 13 days ago
Kansas City Errors 16 days ago
Cardiff Buffering 17 days ago
Hannover Buffering 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • jowyang
    Jeremiah Owyang: jowyang.eth (@jowyang) reported

    @Michael_Boamah I could imagine: Apple would open a request process to apply to be listed. just as they do for the App store and iTunes. There's an approval process and period. If anything, this "value-added" service would be worth it to mainstream consumers. Yes, it's 100% centralized.

  • MooglePower
    Bucker Fuskyote (@MooglePower) reported

    @ZiaMcCorgi555 @Grimmy_Coyote I just checked out my statistics to be sure. I’ve had a couple of months where my Apple Music and iTunes engagement is slightly more than Spotify. Amazon is another service where I get some attention. YouTube is always in last place for me.

  • mikerichmond168
    MDM168 (@mikerichmond168) reported

    @bellytheband @Spotify What kills me is that @AppleMusic removes albums. I’ve paid for music via ITunes and had entire albums just vanish. Sometimes the artists don’t even know it, as I reached out to the singer of a band whose catalog got taken down and they were like “wtf”

  • GomezKrauss
    Edison Gomez-Krauss (@GomezKrauss) reported

    @YangTiger For the record I believe Rogan's spread of disinformation is dangerous and spotify is well within their right to remove him. My issue is with the performative activism; why not cancel youtube, itunes, fb, twitter and IG? bc disinformation is also being spread on those platforms

  • TeachDMD
    David Dutrow (@TeachDMD) reported

    @mrskellylove The problem: if we leave Spotify for iTunes because Spotify hosts misinformation, what does joining iTunes, which hosts Steve Bannon, really show about our ethics? Is there a conscience-clearing choice here?

  • makerofthings7
    h (@makerofthings7) reported

    The shutting down of the internet will necessitate bringing back iTunes and the visualizer For offline use Otherwise a new companion app to VLC will be made @AppleSupport get ready for Bluetooth Internet: WWDC 2017 inspiration Ad-Free Longer Battery 🔋 life Lower bills

  • Corpse_Wire
    wires (@Corpse_Wire) reported

    ******* be like: "i cant delete spotify!! i dont want to use [other streaming service]!!" im using itunes. literally grow up. youtube to mp3

  • AdvocacyWarrior
    Advocacy Warrior🇨🇦🍁🇨🇦 (@AdvocacyWarrior) reported

    @MarkBourrie @Spotify Yes, amazon music is good for streaming service. But I still prefer the old fashioned own your own MP3. As much as I hate hate hate iTunes, I endure it so I can purchase by own files. Had Amazon music, cancelled it as I didn't use it enough.

  • chespace
    che chou (@chespace) reported

    One terrible thing about Apple Music is that the official app on PC is just iTunes. No, never going to install that bloatware on my PC again. Guess I'll have to make playlists with my iOS devices. 😑

  • mtgcomic
    The Geekspin Podcast (@mtgcomic) reported

    @MarcFi I’m familiar with iTunes which is why I keep using it but I don’t like that every once in awhile music, that I’ve loaded off a CD suddenly disappears from it. I’ve had other issues as well.

  • Redrose357_
    possnake (@Redrose357_) reported

    Never used spotify, myself. I buy songs off itunes when I want them downloaded to my phone for playing them offline or in the car, and I use youtube to play music when on my desktop. Service never sat right with me.

  • Pyxlgy
    Pyxlgy 🌈🐼 (@Pyxlgy) reported

    @wafflemyego The actual streaming service from Apple is hit or miss, depends on what you like. I had meant the Apple TV app you use to watch all your iTunes purchases.

  • davidalexanderm
    David Alexander (Steven E.) McDonald (@davidalexanderm) reported

    @christinerose I use Amazon Music and like it a lot. Of the paid streamers I’ve used Tidal (currently offering 3 months for $ or $2 depending on the tier), which had some issues; Deezer, which I didn’t like; and iTunes Music, which was, well, boring. Amazon has a free trial, I think.

  • hannahstrumner
    Hannah Strumner (@hannahstrumner) reported

    I normally don’t post this kind of stuff.. but I want you to know, it was brought to my attention, that someone has posted my music, claiming it as their own. Going to a level of slowing it down, posting it on iTunes, Spotify, etc. A label company no less. This is wrong.

  • WaifuKaizer
    Waifu•Kaizer (@WaifuKaizer) reported

    @musicstruggles1 YouTube has almost always had music for free, with ads. And iTunes has existed forever now if you wanted to own your music. And there were other service but I'm not a music buff. YouTube always let you make playlists without any of the Spotify shuffle BS making you pay to disable

  • JamesSm47920840
    James Smith (@JamesSm47920840) reported

    @Steelersdepot the Wednesday terrible podcast with the boys did not upload properly on ITunes. It is an alex terrible take and is only 2 minutes long. Just a heads up. Was hoping to listen to it

  • GenZInvestor4
    GenZInvestor (@GenZInvestor4) reported

    2.2/ Revenue Also known as sales. Total number of revenue/sales that a company got from selling a product or service. E.G Apple's revenue would be from selling IPhones, IPads, MacBooks and services such as ITunes etc.👌

  • SonyLIV
    SonyLIV (@SonyLIV) reported

    @nairraj74 Hey! Sorry for the hassle. To activate your account as the subscription is purchased via iTunes.- Go to More - Click on My Account - Click on 'Restore Purchases. If issue still persists, kindly contact Apple App store for further assistance.

  • wesmaze
    Wesley Gross (@wesmaze) reported

    @mgmstudios @007 just purchased 4k hardcopy of #NoTimeToDie .... And you only allow the digital copy to be redeemed through @iTunes ?!?!?! This is absolute nonsense! I own all the other ones through a different service... I can't believe you developed a way to screw fans this way

  • Cdowney1223
    kara (@Cdowney1223) reported

    @mitchellmilnes1 @ThatEricAlper But Joe Rogan is also on apple music... iTunes... Neil Young's still on YouTube, along with joe Rogan. Was the entry point just to take down spotify alone? I'm so confused by all of this

  • ibawon
    Ibawon (@ibawon) reported

    @_theladymo Most iphones users don't even pay for Itunes, na Audio Mac and looking for Netflix login. We there together

  • 3bsBruce
    Richard (@3bsBruce) reported

    @bobepidemiology I got one at an Apotheke in Germany the day after I landed. I took the international one and got it converted in about 15 minutes for free. Downloaded the CovPass app from the iTunes German store and loaded it in. Never had any problems so far. Some countries don’t even ask

  • MarcFi
    Marc With a C (still on "intermission" but...) (@MarcFi) reported

    @cmarriotti don't suppose you are wrong - i've been having mega issues with my phone/ipod since itunes got corrupted on my main personal comp, and the amount of time i searched for a workaround makes me less likely to consider them, but i appreciate the input!! -m

  • OliverJia1014
    Oliver Jia (オリバー・ジア) (@OliverJia1014) reported

    From a preservationist standpoint aside, it’s also terrible long-term customers. I’ve been in the Apple iOS ecosystem for well over a decade now and probably have thousands of dollars in iTunes and App Store purchases. I don’t even know how much is no longer accessible now.

  • deepshah
    deep shah ☀️ દીપ (@deepshah) reported

    Have been happily using Apple Music for a few years now. The sticking point is "iTunes Match", which lets me upload music that doesn't exist on the platform and use it cross-platform (stream, download, etc). I have a ton of old music that no streaming service has... game changer.

  • phi_nom3nal_ic3
    🐍 King-cOLDE-Bruh 🐍 (@phi_nom3nal_ic3) reported

    @_Nick_Blaze_ Suggestions? I was going down my iTunes. I see Benny the Butcher but that’s it

  • wesmaze
    Wesley Gross (@wesmaze) reported

    @mgmstudios @007 because you don't allow movies to be shared through services, years ago you made us commit to a streaming service to keep all the Bond movies we purchased. Now when it comes to the last 1 in this series you force us to use @iTunes !?!?! Again absolute nonsense!!

  • morrow7021
    DjM ☮️💟🏀🍻🐶🐶 (@morrow7021) reported

    @RyanEGraney Ughhhh I’m having trouble with it. Years ago I got fed up with Pandora and iTunes. Now my entire podcast and music rotation is on there. I mean, I had JUST put together a playlist for our new baby on Spotify a couple days before #DeleteSpotify fired up. I may need an intervention

  • ToonTom37
    Tom Eremondi (@ToonTom37) reported

    @craigsilliphant @AppleMusic @Spotify I'm checking it out. One good thing is it seems to have integrated with my previously large iTunes library. That saves me the trouble of rebuilding.

  • danilaundry
    dani (@danilaundry) reported

    Ok... i need advice. Is there a streaming service that allows you to stream songs you own (ripped from a CD) if you are far away from your local files? I know apple does that with stuff you bought on itunes but... i have a lot of CDs as well.