Is iTunes down?
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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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👾
(@iaintdamn_) reported
iTunes server error😭😭😭
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(っ◔◡◔)っ ♥ Sean Bogart ♥
(@Chunk_Muffin) reported
@iTunes why is your mobile platform such garbage? Why are there load times on downloaded music? Why can't I connect to the service right now even though I'm on wifi? You guys are terrible at making software.
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KID SENTRY 🇲🇽
(@KidSentry) reported
My Spotify and iTunes accounts may be taken down soon Which means none of my music will be on other platforms besides SoundCloud
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nea ネア
(@neaa44) reported
@ThisIsNoahEvans never understood why people don't like apple music/itunes ive never had an issue with it
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Shan McCalla🇯🇲
(@shan_mccalla) reported
iTunes down....? 😒
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Tony Bianchi
(@Voltamax2030) reported
Been having trouble getting @ukmix to load again - since late last night. Can't get into the iTunes thread at all - either through last post or topic title. Trying to access notifications now - loading circle wirring away forever. "System Error" message now.
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Pacheliz
(@PACHELIZ) reported
I’ve had no service since i installed iOS14.4 yesterday Couldn’t fix it with iTunes, so I have to visit a store... long hiss
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Faizan Ali
(@faizanjalbani) reported
@123SaifQ @altstoreio 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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Chris Weaver
(@chrisbweaver) reported
@9to5mac @apollozac App Store and iTunes Store having a heck of a time too. Not reflecting on Apple's service page yet.
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Janine Murphy
(@JanineM06099262) reported
@sethdonchess @sethdonchess Silly question, is there really a slowed-down version of the song from the video in ITunes or did you slow it down?
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Faizan Ali
(@faizanjalbani) reported
@altstoreio 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud.
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Matteo Dbl U
(@MatW28049768) reported
@iTunes is ******. Not working at all
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Chris Wallace 🍥
(@chriswallace) reported
It's pretty funny that Apple hasn't released an Apple Music app for PC. iTunes is so broken and outdated.
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Gene Cassell
(@genecassell) reported
@havertyj @Apple @erkkiamerikka it had the original sign in screen and had to re-add my itunes information
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Emma Knott
(@emsiebelle) reported
@Jeremy74 Keep the iTunes password secret... I made the error of showing my 7 y/o nephew how to change/reset the password at the weekend - and apparently he's been on a spending spree (brother not happy...)
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John Haverty
(@havertyj) reported
@erkkiamerikka @genecassell @Apple Ah good. I did not get through my mentioned enough to see you had responded too. I do know that Apple Music was having issues this morning, so maybe that caused an issue with iTunes.
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calamity brian
(@briandotjp) reported
@deivudesu @gullevek I've had no such issues, that said I don't use iTunes.
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Ankur Gupta
(@Gunner_at_large) reported
@thehindu01 @Apple I am facing similar issues with the microphone on voice calls. Plus my itunes store is not loading (blank screen). I recently updated to iOS 14.4. Pls help
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सम्राट राजपूत 🇮🇳
(@thehindu01) reported
@Gunner_at_large @Apple Hmm... i restore my iphone 2 times with iTunes. But my problem not solved.
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Mimi
(@Mimitbd) reported
is iTunes music down?????
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Faizan Ali
(@faizanjalbani) reported
@_Mafiu_ @altstoreio @DolphinforiOS 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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Jaylen/Votterbin
(@VotterbinArt) reported
@MitchB3 Just got off the phone with support, they said that even iTunes Store support was slammed with people having the same problem. Seems to be a server-side issue, and they said it should get fixed by this afternoon CST.
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Meelis Lemmik
(@ROCKnRollaEst) reported
@AppleSupport so apple is broken? Date and time loading! Itunes Store not working, Apple music account is not like existing(listen now not working, search but music is playing what is downloaded)?
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सम्राट राजपूत 🇮🇳
(@thehindu01) reported
@Gunner_at_large @Apple They reply to restore it by iTunes without taking backup and set up as new iphone. But issue not solved. Now they are asking my address. I think i need to go to apple care center. #wrostapple #apple
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Jon Comer
(@jon_comer) reported
@AppleMusic hey... is iTunes down? I cannot access iTunes! It’s been 2 hours already and all I get is a spinning wheel!!
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Rip Jackson Mthembu ⚪
(@Biophonik_) reported
@busiswaah iPhone is the worst phone in the world it doesn't share with other phones via Bluetooth, you cant download music straight to iTunes you can't even download 3rd party applications, its a useless phone with an Apple sign in the back You need a computer to do anything on it
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Rizzism
(@Rizzfinity) reported
@ish_rahmann Plug it in to iTunes and press volume up, volume down then hold the lock button to put it in recovery mode and your computer should fix it
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Faizan Ali
(@faizanjalbani) reported
@gregdelbene @123SaifQ @altstoreio 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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Pika
(@pikaffie) reported
Is anyone else having problems purchasing hourglasses on MysticMessenger or has anyone got any help??? Been trying for a week and it still comes up with “go to iTunes support”
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chris
(@C_Diggity85) reported
@DrakathSJ @altstoreio I got past this error by "Opening iTunes and enable iTunes Wi-Fi sync for your phone."