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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

iTunes problems in the last 24 hours

The following chart shows the number of reports that we have received about iTunes by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

iTunes Outage Chart 10/02/2022 20:55

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Most Reported Problems:

  • Errors 45.24% Errors
  • Sign in 38.10% Sign in
  • Buffering 7.14% Buffering
  • Audio Quality 4.76% Audio Quality
  • Playback Issues 4.76% Playback Issues

iTunes Outage Map

The most recent outage reports and issues originated from:

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United KingdomLondon Sign in
United KingdomCroydon Sign in
United KingdomPortsmouth Sign in
United KingdomBristol Errors
United StatesRocklin Errors
AustraliaSydney Playback Issues

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • renj1s Renji (@renj1s) reported

    @spenczz Dawg I get it I love Apple Music on IPhone but I can’t get ITunes on my android phone but that’s obv not a main issue just little Uhhh and second On my pc It’s so *** they need to update it shits looks like they haven’t changed it’s since 2016

  • Sabamika1 Sabamika (@Sabamika1) reported

    @DIET_RIOT_07 What kind of phone? iPhone has to be reset using iTunes. There's a trick for Android that allows you to reset the phone without having the ability to unlock it. Some models are different. 1. Turn phone off, hold volume down and hold power. 2. Choose factory reset. 3. Choose yes.

  • iamjniles Jennifer Niles 💜 👑 💜 (@iamjniles) reported

    @AndrewGreene864 @AkhilJaxxn I understand but I'm curious if the streaming apps can tell what the device volume is? If I have my phone or laptop volume turned down or on mute, that still counts, right? As long as the app itself (Spotify, itunes) is turned up.

  • parxsticknpoke soOoOoOphie (@parxsticknpoke) reported

    so my problem with itunes was down to my cable just being broken. some internal wires were probably broken or something

  • CastIrony Joel Bernstein (@CastIrony) reported

    @MarioGuzman Maybe? But I don’t think any of the library management issues brought up in that thread are new, and I don’t think many of the other hassles I went through any of the times I tried to organize my iTunes library were unique to me?

  • iamjniles Jennifer Niles 💜 👑 💜 (@iamjniles) reported

    @andjustice4some @AkhilJaxxn I can understand if they track volume through the app itself (ie, Spotify or iTunes) but I'm curious if they can tell if the volume is down on the device (such as my laptop). I can leave Spotify at full volume but turn my laptop volume down.

  • CastIrony Joel Bernstein (@CastIrony) reported

    @MarioGuzman I agree with all of it but also iTunes has *always* been terrible at music library organization.

  • David_Hahn Always David Hahn™ (******, profanity, mild gore) (@David_Hahn) reported

    Hi, I'm iTunes. Do not ever leave me open in your PC over night because at some point during the night I WILL SHUT ALL YOUR **** DOWN

  • disgruntledeng Spankenheim (@disgruntledeng) reported

    @WaluigiCubed well there's your problem right there. Remove PC and insert Mac. (pure sarcasm, I'm on a PC too and itunes on the pc is not the greatest of experiences)

  • SpanishYN SpanishYN (@SpanishYN) reported

    @Mjoga6 Paypal is preffered but iTunes or Google Play giftcard is also not a problem :)

  • bae_baenicki Bae (@bae_baenicki) reported

    @chartdata @GloTheofficial @iamcardib Now there is absolutely no problem being no1 on Apple . But when you’re not even top 70 on both iTunes and Spotify but somehow no1 on a platform where daily numbers can’t be tracked lol. But let me clamp my tongue coz it is obvious . Congrats glo

  • Archiewonderdog 🌱Archiethewonderdog 💙 (@Archiewonderdog) reported

    @Sheffield_Kevin I have all those I want to keep in the loft as I’ve had to import them to iTunes three times due to various computer problems. Those I don’t want have gone to Music Magpie/We Buy Books/Ziffit - it’s worth checking all three as sometimes one will take something the others won’t.

  • Malodorousstink Malodorous Stink (@Malodorousstink) reported from Brighton and Hove, England

    @AppleSupport why are you ripping off customers in iTunes. I’ve just spoken to “customer service “ who have told me tough even though you paid for episodes and it reduced saying “complete my season” now it just gives whole season price. This is price gouging

  • RefilWest Refilwe Moloto (@RefilWest) reported

    @nafisa1 Yeah, the SARB cracked down on sites that predominantly trade crypto a few weeks ago. That seems to be the other side of their business, so my bank is literally blocked from fulfilling the iTunes purchase - even after the manager tried to override the “rule”.

  • PearlyJ11231309 Diorbarbie (Aripinknicki??) (@PearlyJ11231309) reported

    @Bardi_Mystery Oh. I forgot her Stan’s have the same IQ has her illiterate ***, let me dumb it down for you. T2 still flopped didn’t even see iTunes Charts that’s why y’all where flexing……pandora streams 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭embarrassing. Sfg, litw outsold t2 and UP

  • moiystee iwilldragurfav (@moiystee) reported

    @DrCoco52607194 @OwprahsMercy we know its not the only streaming service idiot, the point is is that its doing so well on ONE service, spoifty is crickets and then apple music is just smashing the streams? yeah it’s suspicious, mot even 5k website orders or itunes longevity

  • Jonalaniz SAINTJan (@Jonalaniz) reported

    @MarioGuzman I miss old iTunes, but I have to admit that with updates it got pretty bogged down, even back then. I remember clean installing Mac OS X 10.6 and it ran like butter, then upgrading to 10.6.8 and the iTunes version installed was so sluggish. Lol, the visualizer would even lag!

  • szabliss i dont speak dog 🎃 (@szabliss) reported

    @OwprahsMercy Are y’all purposely forgetting the fact that T2 had been #1 on AM for the whole week?? iTunes and Spotify not the only streaming/buying service you idi0t

  • imanimosley dr little SCARE-et, PhD (@imanimosley) reported

    this explains a lot of problems i’ve had in the past but not all. & more importantly, how did this happen in the first place??? & STILL don’t know how iTunes removed that playlist from my phone, god’s teeth 😵‍💫

  • NCT_Of_Doyoung I am NCTMomager, Krissy K~❤️ (@NCT_Of_Doyoung) reported

    I forgot that I even bought 2Baddies on ITunes. I barely even use my iTunes like that anymore. However, when it really comes down to it, what is buying albums getting me?

  • coffee6727 Chris Sanders (@coffee6727) reported

    Most annoyingly of all, there’s issues with some of my purchased music so I’ll have to go where even angels fear to tread: into iTunes on my PC

  • come2carbonara M (@come2carbonara) reported

    @loveofbp @seokjinmysky2 @jenphor u talking about shvt down didn't reach #1 US itunes? Ofc it's embarrassing for y'all lmaoooo

  • AlphaD56 Atharva Date 🇮🇳 (@AlphaD56) reported

    @iDeviceHelpus It's not new I had this issue as well you need the original owner's credentials to unlock it. There is no work around for it without Jailbreaking not even iTunes would work

  • ashwgun jason s mcclour (@ashwgun) reported

    @chronosarcanos @DMC_Ryan Same as when itunes shuts down, and someone's entire music collection is gone

  • lucasjwjohnson Lucas J.W. Johnson 🏳️‍🌈 (@lucasjwjohnson) reported

    For the last few years I've noticed that some songs and albums that I own appear in my itunes library but it can't locate the file. I'm finally sitting down to look into it and try to find them in old backups, and all the way back to 2014 they're just... missing?

  • DanielPremo Daniel "On the pardon list" Premo (@DanielPremo) reported

    @aegies This movie can be rented on iTunes but not purchased. Are there rights issues around it?

  • Ariscott56 Ari Scott (@Ariscott56) reported from Clinton Township, Michigan

    @LeonMagMenschen I'll never connect my Buds2 Pro to my pc ever again. iTunes on Windows is just terrible

  • mightyjabba Mighty Jabba (@mightyjabba) reported

    @AdamFrazier Hopefully just a glitch. If they were actually removing the album for good I would think it would just not show up in searches on the US service anymore. Some of their older albums do show up for me but I may have purchased them from the iTunes Store

  • hoults86 stephen hoult (@hoults86) reported

    @fkat504 @Just_Pedder not just with gaming but also the likes of iTunes if that closes. Why not get a refund if it has happened on other services? never expected or wanted a refund from stadia but now it's offered I'm not going to say no plus next time with any service I'm going to think "why not"

  • _skidbladnir griffen / グリフィン (@_skidbladnir) reported

    @hottiekira Tip, if you do, make sure to then right click it and choose "show in Finder" and then copy/save the file somewhere else so if iTunes shuts down you still have it!

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error