Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 Problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

February 19: Problems at iTunes

iTunes is having issues since 11:20 PM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Errors (58.33%)
  • Sign in (25.00%)
  • Buffering (16.67%)

iTunes Outage Map

The most recent outage reports and issues originated from:

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • peanut12693 peanut12693 (@peanut12693) reported

    @SiimplyGrinding I watch videos in 60 fps 1440 p no problem on my year old phone 😂 , don't need to it iTunes to plug in my phone or download music ,

  • Ihatetweeter11 Ihatetweeter (@Ihatetweeter11) reported

    @AppleSupport The problem is an Apple phone program problem. So you would need to send an update to stop the notification being permanently shown as a banner on the phone. I can delete all other banners but not the settings banner. iTunes cannot help me with that.

  • DropperJewel Jewel Dropper 🇺🇸 (@DropperJewel) reported

    Apple, which has about 130,000 full-time employees, also accepts workers from about three dozen staffing firms, according to OnContracting, a website providing market information to staffing companies. Contracting firms work on iTunes and server infrastructure,

  • YoavYakir Yoav Yakir (@YoavYakir) reported

    @AppleSupport I’m not home at the moment, but it basically tries to start the backup, stops after few seconds saying “iTunes couldn’t backup iPhone because an error has occurred” without stating the specific error. I might be able to provide you with a screenshot as soon as I get home.

  • JonahD Hangedman (@JonahD) reported

    @PHRHD @IanJBattaglia it's a pain cause itunes is a UX nightmare, but weirdly, older devices in itunes still behave like they used to: my iphone se: constantly resyncs random music, has undeleteable 'ghost songs', can't manually manage without errors, etc ipod touch 4: drag music from itunes onto icon

  • shazzain Shaz.M.Zain (@shazzain) reported

    having problems downloading itunes into surface pro4 : still trying to recover my recording from iphone that recorded and didnt save it! #Iphone #problems #lostimportantinterview

  • CalumBN Calum Brook Nicolson (@CalumBN) reported

    @lucasmarxmusic I have listened to that song Lucas and it's really nice, but the problem is is that some of your music is not available on the UK iTunes store anymore. 😔

  • 12_mahima Mahima Nayyar (@12_mahima) reported

    @AppleSupport srry to say but ther is sm issue wit new ios. My iphone is not appearing on my computer n is shwng up in itunes whereas my ipad and ipod both are shwimg on my comp as well as itunes. Kindly assist so that i cam import my pics from my phone to pc

  • alissa914 Lauren "Hindsight is 2020: Vote Democrat" (@alissa914) reported

    @bzamayo Amazon Drive did the same thing. I had my iTunes library on Amazon Drive. When I moved all the files off of it, iTunes was missing dozens of videos and music. Never had this problem with @Dropbox.

  • BrokenRecordNet The Broken Record Network (@BrokenRecordNet) reported

    The first three episodes of: You Shouldn't Have Reddit are up. You can check them out on iTunes, Podbean or any good podcasting app. Just search for; You Shouldn't Have Reddit or The Broken Record Network to find it.

  • YoavYakir Yoav Yakir (@YoavYakir) reported

    @AppleSupport hello. My dad is having issues when trying to backup his iPhone 7 via iTunes. After a few seconds a message pops up saying iTunes couldn’t update because “an error had occurred”. He claims he had this happen to him before and he managed to resolve it in the past.

  • FactsProfessor Facts Professor (@FactsProfessor) reported

    Using iTunes to build nuclear weapons is against their terms of service.

  • thatcreepyb1tch the darbs (@thatcreepyb1tch) reported

    My iTunes isnt broken anymore hallelujah

  • caseycausley Casey [Char]lee Causley 🐝 (@caseycausley) reported

    I've had this app that basically gives you points for playing video games on your phone, but in AUS the prize choices are terrible (iTunes. I DON'T HAVE AN IPHONE). But here in the UK there are Starbucks gift cards so you bet I'm going to get myself a mf frappe today, *****.

  • WertherGreene In Search of a Lost Chord (@WertherGreene) reported

    @TheAuthorGuy @CheeseMacDeluxe @librofm I've been thinking about breaking down & subscribing to Audible, buying audio books on iTunes more & more lately. I've been sick, can't read bc of coughing, & am sick of TV. I'd much rather support independent booksellers!

  • rosierosie57 rose&gold💃 (@rosierosie57) reported

    Here for Cube's stock gain this week: 1. UCC Jpn (hike rise after the announcement) 2. Btob album restocking (top hanteo for days) 3. Ptg top iTunes jpn (1st) 4. Clc 1st win 5. Gidle CB 6. etc Now shut up n sit down.

  • rosierosie57 rose&gold💃 (@rosierosie57) reported

    Here for Cube's stock gain this week: 1. UCC Jpn (hike rise after the announcement) 2. Btob album restocking (top hanteo for days) 3. Ptg top iTunes jpn (1st) 4. Clc 1st win 5. Gidle CB 6. etc Not shut up n sit down.

  • MikeCullen73 M.R. Cullen (@MikeCullen73) reported

    People are quick to write negative reviews on Twitter, but I just wanted to quickly say thank you to the team on the #appleTV support line. Awesome customer service. Someone needs to give Herwin a pay rise. #apple #itunes #excellentcustomerservice

  • mrclmonteiro marcelo monteiro (@mrclmonteiro) reported

    @AppleSupport hello guys. i‘m having trouble with subscribing a new rss feed to the itunes connect podcast website. it only shows me a constant loop on the login screen and then the terms and conditions page.

  • BoxingMMAyaFUk UFC235=REDEMPTION (@BoxingMMAyaFUk) reported

    @philthemmadude No problem! I support it, I left you guys A 5 star review on itunes podcast 🍻🍻

  • ok_cassin cassin 🐌 @ MOB S2 HYPE (@ok_cassin) reported

    @SERlREIGEN ahh thanks!! i tried many different sites but i can't seem to get the ebook unfortunately (even after making a jp itunes account;;), so i ordered a physical copy w a forwarding service TvTb

  • KGerarge KJ, PA-C (@KGerarge) reported from Norfolk, Virginia

    @TheDeeezer @MonicaLewinsky Omg Mazzy Star!! Down the iTunes rabbit hole I go... 🐇

  • MyAnnoyedSide My Annoyed Side (@MyAnnoyedSide) reported

    @imkingofnowhere Yeah I run into the same problem. You may want to try muliple retailers. Some codes will work with iTunes and movies anywhere even if they don't work elsewhere. I've had a few that worked that way even when expired.

  • BrunoMXCardiB Bruno Mars Cardi B Fan (@BrunoMXCardiB) reported

    Buy #pleaseme on iTunes stream #PleaseMe on Spotify stream it on whatever streaming service you use

  • jerseygirl588 Zoey (@jerseygirl588) reported

    @KDala I will have no music if wasn’t for iTunes, I have issues with them but I like them better than windows.

  • RLeBonTennant 💙💖💜 Rosie Tennant Doran 🎶😍😴 (@RLeBonTennant) reported

    I was trying to work out why I had so much Thievery Corporation in my iTunes...turns out I had all their albums in there twice, ew! 😑 Thank Tennant I've fixed this issue now. 😃👍

  • smilervoticat Demi. Katy. Miley. 💔 (@smilervoticat) reported

    @GrammyDeptHead @sidetooutside @Katyoftheboyz @Dylan19m @headlineplanet @Zedd @katyperry The only other platforms are amazon, google play, and yeah that’s practically all. You don’t see artists promoting their songs through these platforms bc iTunes is just THAT service. Nothing compares to it (impact-wise).

  • Daveyoungdesign Dave Young (@Daveyoungdesign) reported

    So a film and iBook I had previously purchased had their cover artwork updated which meant it was deleted from my iTunes library... @AppleSupport couldn’t fix and also couldn’t refund... Really awful service. Over 10 years using @AppleTV wonder what I will loose next...

  • IceSeason101 Ice (@IceSeason101) reported

    @SlamGrene iTunes interestingly, is the only digital service I know of with the corrected version.

  • amandambarr amanda my existence is political barr 🌹🏳️‍🌈 (@amandambarr) reported

    @quintenpowell I’ve not had a single issue with my fire. Unlike my appletv, which would reset itself at random, and eventually just every second episode of whatever you watched. I only wish I could mirror my computer through it. And play iTunes.

  • uandme4life uandme4life (@uandme4life) reported

    @Bitchy_Deedeee @kept_too @OffsetYRN What other service can he put it on besides iTunes. Not everyone has an iPhone.

  • aidanflood1 Aidan Flood (@aidanflood1) reported

    @SwissKnife5 @Pwn20wnd The issue I had was iTunes giving me the ‘not enough space on the disk’ when trying to ‘update’ my iPhone back to 1.1. But I have 35gb free...

  • ServerSide6 craig wilcox (@ServerSide6) reported

    @kellabyte They're still trying to shove iTunes down our throats. Don't act so flipping surprised; At least they're making a profit as apposed to Spotify; thank your lucky stars if your employer isn't worshiping at that gaggle of losers alter and saying silly drivel to justify their stpd...

  • bigbywoof \ʕ •ᴥ•ʔ/ (@bigbywoof) reported

    I bought Fantastic Beasts on iTunes so all my friends who have my movies anywhere login wont need to spend money on it to see it........I’m braver then all the US Marines

  • maya_monbebe I am here 🖤 PIRI (@maya_monbebe) reported

    @hudawhatever Thank you once again 😊 I will stream on everything that I can use, just like every comeback. But my problem is the rest of the album, that's why I commented on original post. YT is my only option since: no Spotify, iTunes, Apple music, no passes for any korean app 😔

  • sellingwinnipeg Jodi McNeil (@sellingwinnipeg) reported

    @AppStore I would like to report an app that after I downloaded it - logged in tried to use my login info after me- thank goodness for security alert emails alerting me! @iTunes @AppleSupport

  • LynchOnSports James Lynch (@LynchOnSports) reported

    @EnigmaFights @partingshotmma @MMAOddsBreaker @MMAdamMartin @FightOdds There is, you just need to subscribe to @MMAOddsBreaker on ITunes or whatever streaming service you use. I'm uploading the most recent episode now

  • notzurin zurin (@notzurin) reported

    both of my phones are updated, and so is my itunes. ive been having this problem since 1800hr... and now is 0235hr here. please get back to me asap, thanks! x

  • RenaissanceRae ᴛʜᴇ ᴀʀᴄʜɪᴛᴇᴄᴛ (@RenaissanceRae) reported

    iTunes: error while updating iPhone software iPhone: error while updating iPhone software wut tf.

  • cathcam Mark Cathcart (@cathcam) reported

    @charlesarthur Equally, I'll never use it. I'll never forgive Apple for the circa 2008 iTunes screw-up, I spent days of time rescuing 2-friends music collections... I've never used an Apple product, and aside from Prime don't need a paid streaming audio service of any kind.

  • DanaBucklershow The Dana Buckler Show (@DanaBucklershow) reported

    @JLCauvin @podomatic My podcast seems to be working fine now on iTunes, hopefully the issue has been corrected

  • aahoto Kingshuk (@aahoto) reported

    @MRiGUIDE Reset and resync with iTunes, I had similar issue , fixed now

  • hr_gardiner Harry Gardiner (@hr_gardiner) reported

    I forgot how much I dislike dealing with iTunes. After coming across several issues when uploading content, I try to submit a help request only to find the server is down. The worst.

  • 1984gort 1984gort (@1984gort) reported

    Ah lads @offtheball , would ye sort the itunes issue out. Not another week of no podcasts. No OTB AM up again today for example.

  • cfroning Cynthia Froning (@cfroning) reported

    Not the best start to the week. Phone doesn't recognize my face, asks for password, not working, locked out, can't restore from itunes. Tired already.

  • Th3848 TH (@Th3848) reported

    @RealGilbertACP @JohnAstin @RealGilbert @Franksantopadre @earwolf @iTunes This needs to be a multi episode 3-4 hour thing after all this time, or you can get him again somewhere down the road🙄🙄Fantastic Job Landing the big man finally 👍

  • 1007MountainDr liam (@1007MountainDr) reported

    it's with a heavy heart that i announce that i finally broke down and payed $1.29 for "big pimpin'" on itunes because i could no longer take not having it in my life.

  • officialwed13 wednesday 13 (@officialwed13) reported

    @Synyster_V Yes the other albums were taken down off Spotify and iTunes. They will be back up again soon along with new physical re-releases.

  • OgunmakinBanji Banji OGUNMAKIN (@OgunmakinBanji) reported

    @iTunes can you be so kind to resolve the issue as soon as possible cos I enjoy the services you offer but this is just a snag that's getting in the way

  • CriticalGeekery Critical Geekery (@CriticalGeekery) reported

    @DanSlott Okay so I have this problem with Doctor Who as well. But I just buy every season on iTunes when it comes out. Still way cheaper than cable.

  • blaine_delancey Blaine DeLancey (@blaine_delancey) reported

    I’m happy to say @AppleSupport was able to help us with our iPhone 7 iOS 12.1.4 “No Signal” problem. For some reason, going into iTunes and ‘Updating’ to 12.1.4 again fixed the issue. They have the details if you ask, but that’s pretty much it.

  • KieranMahon1 ░K░i░e░r░a░n░ ░M░a░h░o░n░ (@KieranMahon1) reported

    @the_max_doom Honestly aghast at how everyone in the world, including me, puts up with how absolutely terrible iPhone/Mac/iTunes interconnectivity is. Fuming if I've lost these photos...

  • Inkeryn Ink🐙💕🦑 (@Inkeryn) reported

    I can’t even get on discord on my phone bc I need to update it and I can’t since I owe iTunes like 5 cents and it gives me a billing error when I click update

  • omarcam1911 Zephyros. (@omarcam1911) reported

    @F1Help @RemcoMaassen Still not working, saying I need a subscription 😭 I bought access and then upgraded to pro via iTunes

  • kool_turk Evren Alpay (@kool_turk) reported

    @leeseio now if only apple's video streaming service would open up the iTunes store for streaming and make it like apple music, but we both know that will never happen.

  • MyraLowrie Myra West Lowrie (@MyraLowrie) reported

    iTunes the worse 😬 customer service in the world.

  • deliavici Delia Ozarchevici (@deliavici) reported

    @AppleSupport hello, there is something wrong with my apple id and i cannot connect to the apple support. The error I get is that i should unlock my itunes account but I never receive the email with the instructions. Please help... thank you

  • markmiller2611 mark miller (@markmiller2611) reported

    @GOLFTVsupport I'm really disappointed as it seems like every week there is a technical issue... I've renewed my iTunes subscription. I deserve better service than this

  • MyraLowrie Myra West Lowrie (@MyraLowrie) reported

    iTunes customer service committed fraud in my case.

  • ari3liza Eliza ♡ ARI COME TO AUSTRALIA (@ari3liza) reported

    @needytommo @iTunes Wait I know I’m late but legit this exact same thing happened to me sksksks the only song that had a problem was Ghostin

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error