Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 No problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Errors
(42.86%)
Sign in
(28.57%)
Playback Issues
(21.43%)
Buffering
(7.14%)

iTunes Outage Map

The most recent outage reports and issues originated from:
Noisy-le-Sec Playback Issues
Guatemala City Errors
Winnipeg Sign in
Sherwood Park Sign in
Paris Playback Issues
Haywards Heath Sign in

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • 1DOnChart One Direction Charts (@1DOnChart) reported

    United Kingdom iTunes: 494. For You 810. Polaroid Apple Music: 510. Polaroid 1306. Familiar 1422. Strip That Down

  • Ohso5oh4Neeky 💞💞Sister Neeks 💞💞 (@Ohso5oh4Neeky) reported

    I finally put his foot down and I had to get my own iTunes account

  • Gingerdome81 Chris Barreras (@Gingerdome81) reported

    @rardk64 If you use a service like podbean it charges you monthly for the RSS feed which you submit to iTunes and it also acts as portal which other apps use

  • mr_krewson Michael Krewson (@mr_krewson) reported

    @SteveMoser @stroughtonsmith I’ve been having issues with certain Dolby Atmos movies on iTunes. Wonder if this will help with that 🤔

  • fishjourner fishjourner (@fishjourner) reported

    @billbennettnz This sounds like a bug but I can’t really comment because I’ve not ripped music to iTunes. It seems to me the content you ripped shouldn’t have a DRM issue. It should be licensed to you

  • BillionaireHobi OT7 ONLY🏳️‍🌈 (@BillionaireHobi) reported

    @i_rosebowl @gthot20 @btsworIdwide @BTS_twt @halsey @charli_xcx your favs debuted at #65 and fell off the charts in a week💀 not to mention the #1 on itunes but falling down to #60 in the SPAN OF 3 HRS 😭😭 stay pressed 💋

  • jesysbebe BOUNCE BACK | OUT NOW (@jesysbebe) reported

    @thirlegendjade in reality, someone will rip the poster down cos british people are british 😭. it will get wet and fall off etc. u can see we are trying when the streams have gone so much up from think about us n the song went straight to number 1 on itunes. have they seen the worldwide chart🤡

  • montana1653 James Fritz (@montana1653) reported

    @VinnieTortorich I put money down for the crowd funding but I want to preorder #fatadocumentary but I don't use iTunes and I can't find it to preorder on Vudu or Amazon

  • GraphiqueJack Glenn Crawford (@GraphiqueJack) reported

    @MichaelBurtch @Madonna @iTunes @MadonnaWorld @_madonnalicious @madonnatribe @madonnarama I am having issues on my phone. I have to sync to my desktop and see if it works there

  • StarWarsLitLab Star Wars Lit Lab (@StarWarsLitLab) reported

    @jecamp86 @iTunes @ApplePodcasts Thanks Jeremy. They just rejected it again but I believe I know what the technical problem is

  • Helpdesk_Tae Taehyung HelpDesk🤓| A Brand New Day (@Helpdesk_Tae) reported

    @mallettka @yoongis_wifey @thetaeprint @MykalahJohnson1 iTunes is like Google Playstore. You need to download it for windows/android, or it comes pre-installed with Apple products. You can buy the digital copy of song on it & then download, i.e. You'll have an offline copy. Apple Music is Streaming Service with monthly subscription.

  • BirdmanEnFuego BirdmanEnFuego (@BirdmanEnFuego) reported

    @sleepcycle @iTunes Been trying for the last hour to cancel my subscription to the Sleep Cycle app. Your instructions for doing this are terrible. Please advise how to cancel. Can't do it in iTunes or in the app itself.

  • Drulum Calum Andrew Morrell (@Drulum) reported

    @richardhedderly @AppleMusic Possibly that too, though I was thinking of iTunes when they initially announced the closure a year or two ago... before apparently deciding they were really closing it down in order to launch Music / TV etc separately.

  • jeffsimulator Jeff M (@jeffsimulator) reported

    @BombosMedallion @forgotthehyphen If everything *DOES* transfer though that would actually be great, it would mean im down to just 2 places for my library (Google Play and iTunes) whereas a year ago it was 4 (UV, Flixster, Google, iTunes)

  • Hamzaa_P Hamza (@Hamzaa_P) reported

    @hannahjaynelund hold the power button and lock button down and when it goes black let go of the lock button and hold the power button down and it should say connect to itunes x

  • ntechventures NIKATECH (@ntechventures) reported

    How to factory reset an iPhone, from XS on down Resetting an iPhone can alleviate all sorts of software woes, and wipe away personal data should you sell your device or give it to someone else. Here’s how to factory reset an iPhone from within iOS or iTunes. from Digital T…

  • icarusbeoms Hlom is in this Bangtan Sonyeondan shit for life😔 (@icarusbeoms) reported

    Now if my dumbass had sent the song to my iTunes like I told myself I would I wouldn’t be having this problem

  • seanbelby Sean Belby (@seanbelby) reported

    @radiolemans not that you don’t have enough going on, and apologies if this is old news, but “Post Race Tech” podcast is loading just 00:05:50 worth of show on iTunes...unless an issue at my end. If so, sorry! #Mobil1RLM

  • maximilian_ochs Maximilian Ochs (@maximilian_ochs) reported

    @taillogs @thekitze - thats not an excuse for a crappy file explorer - I know other people with the same problem, but let's not get into that - More often, yes, but with Windows 10, system updates are way faster - I meant iTunes as an application, and this app is finally dead.

  • stolenkxsses Brooklyn (@stolenkxsses) reported

    Almost everything this era has been leaked right before it’s release. People were speculating You Need To Calm Down as the title from some website, iTunes leaked the cover, title, and track list, and that podcast leaked that Katy was in the video. It’s irritating

  • Michael_Gargett Michael Gargett (@Michael_Gargett) reported

    I gave the #MacOSCatalina beta a go and so far I think the UI of the iTunes replacement is terrible, feels like a bad third party Mac store app... Really hope they refine it before September as it's easily the most used app on my machine!

  • lightbutxcessiv Karina (@lightbutxcessiv) reported from Los Angeles, California

    Also, if someone can fix the sharing music from iTunes on here situation cause it’s not working.... @TwitterSupport k thanks byeeeee

  • ephemeraIroses 𝓢𝓪𝓼𝓱𝓪🥀 (@ephemeraIroses) reported

    Just realized that with @iTunes shutting down, I won’t be able to listen to @LanaDelRey ‘s “Gods and Monsters” non-stop on repeat anymore, since @Spotify still don’t have the song as well 😰😰😰

  • ephemeraIroses 𝓢𝓪𝓼𝓱𝓪🥀 (@ephemeraIroses) reported

    Low key but at the same time high key panicking that I WON’T be able to listen to Gods and Monsters anymore since iTunes is shutting down, and the song is still not in @Spotify 😰😰😰

  • seereeldiyessee ma. emmanuelle alexandria🌹 (@seereeldiyessee) reported

    FIFTH AND DEFINITELY THE LAST, PLEASE EFFING STREAM 'YOU NEED TO CALM DOWN' IN YOUTUBE, ITUNES, APPLE MUSIC, AND SPOTIFY. LOVE YOU ALL!!! PS: AND I'M SORRY FOR THE TWEETS 'CAUSE I'M HELLA FANGIRLING SO BAD OKAY

  • nevesytrof JD (@nevesytrof) reported

    And enjoy them for 2 and a half months before iTunes shuts down and takes all your content with it

  • MarvelSupport Marvel Support (@MarvelSupport) reported

    @coaxialcreature Please reach out to iTunes support for issues with downloading Create your Own from the iTunes App store.

  • jonwes1971 Jonathan Wesley (@jonwes1971) reported

    @RSL_Studio a few of the race podcasts from the weekend are showing as errors on the website and not playing on iTunes either, Eve, just in case you’re not aware.

  • landon_cayia Landon Cayia (@landon_cayia) reported

    @AppleSupport Hello. I have an offer in iTunes for a free month of Apple Music. However, every time I try to activate the free month, I get an error stating, "There was a problem confirming that you're a student. Try again later."

  • 2Fab2GiveaDam Madison Lynn (@2Fab2GiveaDam) reported

    HELLO MY PHONE IS NOT WORKING BC I DIDN'T UPDATE THE CELLULAR THING AND NOW IT KEEPS TURNING ON AND OFF BY ITSELF AND I CAN'T DO ANYTHING TO FIX IT UNLESS SOMEONE HAS A COMPUTER THAT HAS ITUNES ON IT SO SOMEONE HELP ME PLEASE

  • HilliTech HilliTech (@HilliTech) reported

    @Fadeley True. I wonder what podcast service is biggest on android🤔 But considering that the majority of listeners is via iTunes, many of the top podcasts say as much, I wonder if androids demographic just isn’t interested. Some shows don’t see an android above single digit percentage

  • bitchibreathed t’thor (@bitchibreathed) reported

    @kissywings that was me a couple of years ago. after liam released they filed under his us strip that down itunes reviews and left a ton of really bad ones and that was the end of my support for him lol now i can hardly even look at him without getting mad

  • Maj_hq Maj (@Maj_hq) reported

    @Dremodrizzy The problem is that you ignore you real fans bro. I don't even want to mention how much I have spent on ur songs on iTunes.

  • SailorjX SailorJX (@SailorjX) reported from Cocoa Beach, Florida

    @xerafin I am planning on downloading all my iTunes purchases so that I have them even when the Internet is down.

  • DJFunkyGrrL ❀ᴸ⋏ღSίϾίԼί⋏ (@DJFunkyGrrL) reported

    . . . “Voice in the (WhatsApp) audio note would then share a helpline number where the victims were asked to call. Ones who fell for the trap, had to buy iTunes or Google Play gift cards, as instructed, and shared the secret code with the caller to ‘settle’ the issue.” :: #World

  • DavidKAPTO David (@DavidKAPTO) reported

    Apple is not shutting down iTunes. Apple is just renaming iTunes to “Music”

  • melissawiebe melissa wiebe 🇨🇦🏖🍹 (@melissawiebe) reported

    I don’t understand why iTunes can’t just quit when I’ve asked it too. I don’t recall asking for it to update about 10 minutes ago. I’ve also had issues with Apple Podcasts today as well. I’m feeling very frustrated 🤬

  • seaveyscalderon 𝐲𝐚𝐬𝐦𝐢𝐧🖤 #1 eyes closed stan hbd Jonah (@seaveyscalderon) reported

    @SMBYLIKEHONORET Maybe there was an error while they were putting it on iTunes

  • HellboyYoshi25 🏳️‍🌈Love, Matthew🌈 (@HellboyYoshi25) reported

    @IAmJonnyApollo For some reason I couldn't find it on Amazon originally, I think I didn't scroll down far enough or something. lol Looked it up on iTunes and noticed that though, so it was kinda my first guess. lol

  • ZwaN Ferry van der Zwan (@ZwaN) reported

    Issue with #airplay. Try to play music from iTunes over AirPlay to the AppleTV. It worked before, now it no longer works. It shows in the list of available sources, but “can’t connect to AppleTV” when selected. I installed USB2serial drivers and used #linkaggravation, others work

  • TPS_Guy Guy Flaming (@TPS_Guy) reported

    @FuelledbyDylan @dongange And Spreaker. They all get it the same way as iTunes. No one else has mentioned an iTunes problem but I’ll continue to check.

  • NSHADEX7 emily🌈 | trans girl ♀ | 🈵 😈🔪 (@NSHADEX7) reported

    i also predict certain events. this one usually applies to small and not very significant events but once in a blue moon i predict a big one.. the biggest one i predicted recently was iTunes shutting down. i knew it was bound to happen.

  • suckersforjonas vic ☻ | 77 (@suckersforjonas) reported

    @jobrosmendes omg i hate that 😰 i don’t have that problem since i have the album on itunes

  • The_IMOL Int'l Man of Leisure (@The_IMOL) reported

    Hello to iTunes’ latest update on Win10... “The file ‘iTunes Library.itl’ cannot be read because it was created by a newer version of #iTunes.” (Spoiler Alert - no online “fixes” for this error seem to work)

  • zarryfalIs reut needs to calm down (@zarryfalIs) reported

    ugh that means itunes is gonna break down again and i’ll have to wait a few hours

  • zarryfalIs reut needs to calm down (@zarryfalIs) reported

    ugh that means itunes is gonna break down again and i’ml have to wait a few hours

  • VAMPIREMACHIINE VAMPIRE MACHINE (@VAMPIREMACHIINE) reported

    @iTunes That show is freaking terrible.

  • KG_XV United in Orange (@KG_XV) reported

    @JazdzewskiTara I still use iTunes and don’t pay for a music streaming service

  • paseomobolanle 𝒪𝓃𝓎𝑒𝓀𝒶𝒸𝒽𝒾 (@paseomobolanle) reported from Port Harcourt, Rivers State

    @Miss_Tofunmi I guess the problem is, she downloads directly from ITunes Store. Tell her to use Apple Music, it’s subscription based.

  • lozpmd Loz (@lozpmd) reported

    You're better off getting a piece of paper, your kids crayon & writing all your numbers down manually. Apple & iTunes doesn't make sense 🤯 #Sorry

  • yoseFred Yossi R (@yoseFred) reported

    @altonbrown @AppleSupport Go to the ITunes app (on your iphone) -> Music -> Scroll down to you app ID - view Apple ID - Subscriptions

  • idsbvinyl nicole, actively deployed swiftie (@idsbvinyl) reported

    look it's near the end of the month. my itunes account is locked up and i'm broke. you need to calm down.

  • ProudGayPatriot Conservative and Gay 🇺🇸🐘 (@ProudGayPatriot) reported

    @MarvelStudios @Kevfeige Hey anybody has interest in Marvel Games, I lost over $1000 & I got zero help from customer service. They sent me to Korea which was no help they sent me the iTunes and iTunes refused to help me out. Both told me come back to Marvel. Thanks for taking my $1000 dollars Marvel!

  • ProudGayPatriot Conservative and Gay 🇺🇸🐘 (@ProudGayPatriot) reported

    @MarvelGames Hey anybody has interest in Marvel Games, I lost over $1000 & I got zero help from customer service. They sent me to Korea which was no help they sent me the iTunes and iTunes refused to help me out. Both told me come back to Marvel. Thanks for taking my $1000 dollars Marvel!

  • lostmywayv daph¹²⁷ ・ STAN NOIR (@lostmywayv) reported

    how tf did i manage to save i am you qr voice cards on itunes ffs why didnt i write it down somewhere

  • mistry_kyle KAAYALL (@mistry_kyle) reported

    I haven't made a YT video for sometime and I'm now coming back but unfortunately my go to software has some issue importing non Itunes music Took a few hours but I'm finally using the iMovie software now instead - hoping it works out!!

  • sweetenedrep ⓙ💗 (@sweetenedrep) reported

    @iconicPariss @chartdata @taylorswift13 Girl you don’t know what you’re talking about luv... You can’t PREORDER an album on Apple Music bc it’s a streaming service. @chartdata used the term “pre-add” bc they know the correct terminology. If it was on iTunes, it would be PREORDERS, but on Apple Music, you can PREADD

  • nadinetalk nadine :-) (@nadinetalk) reported

    itunes is shutting down i need ideas

  • ProudGayPatriot Conservative and Gay 🇺🇸🐘 (@ProudGayPatriot) reported

    @BillRosemann I can’t say as a customer how wonderful it is to be sent to Korea,!then iTunes, and then Game Center who keep hanging up on me. Great customer service Bill. @NealWCopeland2 @DerickMynatt @LonnyDaleBush @QuinsterPoche @LS5Vendetta

  • jvvsxn jason (@jvvsxn) reported

    So because I used another account once for iTunes, I’m not allowed to use my main one to watch a movie for another 90 days.. @iTunes @Apple @AppleSupport wtf is y’all a problem *****

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error