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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/25/2024 22:40

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (43%)

    Sign in (43%)

  2. Playback Issues (43%)

    Playback Issues (43%)

  3. Errors (14%)

    Errors (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceSélestat Playback Issues
EcuadorGuayaquil Sign in
CanadaKirkland Sign in
CanadaRegina Errors
United StatesPortland Sign in
United KingdomHarlow Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • olivialikes1d olivia (@olivialikes1d) reported

    i preordered 1989 in 2014 when it came out but for some reason itunes says i don’t have it (my apple music still has it) but i’m missing like 5 tracks... has anyone else had this problem

  • ylissebian amelia ☀️ leo am i a joke to u (@ylissebian) reported

    well in a miserable story of pain i sure did fix my miserable nightmare problem. i really didnt have any other use for this itunes gift card i got for christmas so im trying not to feel too bad about it but i sure am pissed

  • Siva52620330 SIVA MUTHU (@Siva52620330) reported

    @iRobinPro Hi bro I’m using iPhone 8+ I’m facing over nit battery drained problem since from after updated IOS 14 I have changed new battery and reset all settings, clean installation, and recently I have updated 14.4 via iTunes then also I’m facing same prblm.

  • Trcv_ebooks Trebooks (@Trcv_ebooks) reported

    I'm having iMessage problems, then this means that Classic iTunes will have 8.4's Music app...

  • linusNoni Linus (@linusNoni) reported

    I remember one time I woke up and lost all the music in my iTunes, I was shocked and couldn’t imagine that could happen, You mean I lost hundreds of dollars because of one silly error from my iPhone?

  • heyguy15 Saul Arvizu (@heyguy15) reported

    @iTunes hello, for some reason all my payments won’t verify, so I removed them. My Apple Cash is connected, but my Apple Card keeps getting an error message. What can I do?

  • thehindu01 सम्राट राजपूत 🇮🇳 (@thehindu01) reported

    @Apple I am facing microphone problem in my iphone 12 after update to IOS 14.4. I reseted and restore it by iTunes but its same. Microphone not working on speaker call , voice memos . And Siri not listening my voice. Please solve my problem.

  • grantzky Grant Sawatzky (@grantzky) reported

    Today I learned that if you had uninstalled iTunes on OS, it kindly re-installs itself to ask you whether you'd like to agree to its new terms of service.

  • reissymeist Reiss Meister (@reissymeist) reported

    @Zak30143340 @THANKUPUSSY The issue I had an Apple Music was that the rewind feature Doesn’t take into account phone your computer plays in iTunes and your iPhone plays on iTunes. It literally Only counted the plays on my Mac which I never use so it was inaccurate and pointless

  • scottontario Scott Bates (@scottontario) reported

    @aktiealkoholist @BrianFeroldi To be honest I’ve never explored it. We were/are Apple users and previously bought directly from iTunes pre-Spotify subscription service. I guess Spotify first-mover advantage hooked us and haven’t even bothered to think about switching costs 👍

  • wankofireland rob (@wankofireland) reported

    @amomcnally Backup to iCloud on the old phone and login with that iCloud on the new phone OR backup to a PC/Mac with iTunes installed and restore backup to new phone then

  • KinseyAndrew Andrew Kinsey (@KinseyAndrew) reported

    Do any of my followers know a lot about Apple products? My daughter's violin teacher has an issue and unfortunately I don't really use Apple products so I have no idea how to help. So if anyone knows how to transfer files from iTunes to an iPhone w/o a cable, let me know

  • JonDoyleDesign Jon Doyle (@JonDoyleDesign) reported

    @UltraHDBluray @Davejjanderson @BigJohnnyArcher He dug down and then specifically said speed would not come to disc and be iTunes only

  • Bardicvoice Mary Dominiak #BLM (@Bardicvoice) reported

    @bjxmas @Trucklady53 Hilarious note, here: the only review I wrote anywhere that had legs was my post in the Apple iTunes store warning people NOT to buy S1 on ANY streaming service because of the music issue, which included the explanation why. That was one hell of a popular review ...

  • SuddenKate 🌈Sierra/Kate🌈 (@SuddenKate) reported

    @freewriter42 I mostly stick to things I can download freely (and store in several locations to watch however I want) or hard copies. This was the 1 digital video I bought from them. It's cemented my choice. Also, **** Amazon in particular. I didn't have this problem with iTunes years ago.

  • YUNGBLUDXCMS sky’s on mars🖤 (@YUNGBLUDXCMS) reported

    before logging out does anyone know how to undisable an iphone 7 plus with itunes cuz i’ve been doing that for 4 hours straight and it’s not working

  • ErrorTk_ Error (@ErrorTk_) reported

    @burhangee @checkra1n I am still having the boot loop issue, I put the phone through a restore mode through iTunes and such. Wanting to get rid of my old iCloud I put on there ages ago.

  • TrippOrtega Tripp Ortega (@TrippOrtega) reported from Washington, D.C., District of Columbia

    @chloeferb are you buying a whole season on itunes? or are you buying a new streaming service??

  • NateDavid04 Nate Hovey (@NateDavid04) reported

    @BillHuntBits @thedigitalbits Hopefully the transfer of Heat is legit. Looks Terrible on the iTunes and Vudu. No hdr color or brightness whatsoever.

  • TrainiCinzia Cinzia Traini (@TrainiCinzia) reported

    The worst kind of pain is changing your iTunes region and having all your music deleted. When I say my heart is broken! #brokenheart

  • CaptainJimiPie Jimi Wolfe (@CaptainJimiPie) reported

    @JonesTorchwood I do appreciate that, this wasn't meant to sound as harsh as it came out (a frequent issue for me) but if money is tight then stop paying the TV licence & watching live TV or get rid of Netflix and get a britbox subscription instead Alternatively Torchwood is on iTunes for...

  • TheRealBudBundy TheRealBudBundy (@TheRealBudBundy) reported

    Ever get the impression your 'random' music streaming service whether it be YouTube, iTunes, or otherwise has an axe to grind in pushing one artist!? $GOOG $AAPL

  • illicitscars nora ミ☆ (@illicitscars) reported

    wait help will taylor’s original music still be on streaming services / on sale on itunes after her re-recordings? like bye would she be able to take them down or

  • Heisenherr Punxsutawney Justin (@Heisenherr) reported

    @GweebsterCA Off and on all day. I broke down and bought it on iTunes awhile back when it was on sale.

  • gabocarina96 Gab (@gabocarina96) reported

    @grantkirkhope What bothers me the most is how all of them who used to give the option to one-time buy albums are trying to push everyone on their subscription service instead... Seems like I can only buy songs on iTunes Store and Bandcamp these days since I’m not on the streaming train yet.

  • mark1abe mark (@mark1abe) reported

    @notmaassa @bvf999 I am dragging the zip file to downloads on itunes but it's not working? do you have any tips?

  • TheArie_Cole Arie Uchiha (@TheArie_Cole) reported

    @iKILLmuzik No problem! Is it on iTunes? Tryna add it to my sets

  • HillelPartouche Partouche Hillel (@HillelPartouche) reported

    @02sets @altstoreio do I need to be logged as this new account in iTunes ? i got error message "This action cannot be completed at this time"

  • joshstifter Josh Stifter (@joshstifter) reported

    @HouseHarker Apparently it's on iTunes..... Hopefully, @Elreynetwork will drop it on a streaming service soon. I recommend @Tubi

  • Vyenky_Khatao Vyenkatesh Khataokar (@Vyenky_Khatao) reported

    @AppleSupport Sent DM just now about my peculiar problem. Couldn’t find solution for this error code while updating by iTunes. Error 4000.