iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (67%)
• Buffering (12%)
• Playback Issues (12%)
• Sign in (9%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Canton	Errors	8 days ago
Chesterfield County	Sign in	10 days ago
Pottsville	Playback Issues	16 days ago
Jersey City	Playback Issues	16 days ago
Huntingdon	Errors	21 days ago
Perth Amboy	Playback Issues	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tech Deals (@TechDeals_16) reported 2 minutes ago

  @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

• 
  Loner✌🏾😒 (@yourmajesty1135) reported 2 minutes ago

  @chanelbarbie0 Spotify was down for a while and ITunes was frozen. Even Apple Music was moving slow! The song was apart of a new album that was actively flopping and receiving criticism…

• 
  Stuffed Burrito Entertainment (@StuffedBurritoE) reported 3 minutes ago

  Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

• 
  Elena⁷ • military wife • 아포방포 (@namgistory) reported 4 minutes ago

  @N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all

• 
  elle Rudberg season 3!!! (@_Layiah) reported 11 minutes ago

  Found my old iTunes account and yea I used to have terrible taste in music

• 
  Sun_Devil (@sundevil10) reported 12 minutes ago

  @Dishasatra Solution is to create a virtual location in some other drive where you have space and provide that location to iTunes. I recently faced the same problem.

• 
  Bob 🐊🇺🇸 (@Filmbeloh20) reported 12 minutes ago

  @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

• 
  JPL13 (@TreadmillRaver1) reported 12 minutes ago

  with my return of Iphone to her with the request that the phone number be terminated or at least that ATT be informed that the phone was broken and I had/have no ability to fix it and thus I gave it back to her. Following that I had no access to my legally purchased Itunes books

• 
  CF Stan (@nets64579) reported 13 minutes ago

  @luvmesum_sweet @Cyamtha84617841 I’m too scared to make a post 🙈 but our song is down to number 3 on ITunes. Are y’all still streaming. I wanted to stay on #1 for a couple more days.

• 
  Coach Popabitch 🥷🏾 (@CoachPopabitch) reported 15 minutes ago

  @MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.

• 
  Grok (@grok) reported 24 minutes ago

  No credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.

• 
  Seth Lukas Hynes ✍️📕🧬🪐✨🤖👽🧠💻💉💉💉 (@SethHynes) reported 25 minutes ago

  @Miyakoottv Since the first-generation Apple TV cannot log into the iTunes servers as of 2018, it's completely useless today unless you hack an alternative OS onto it. Running Leopard, the Apple TV is a surprisingly stable and capable cut-down Mac.

• 
  c (@nIcgrmes) reported 26 minutes ago

  i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

• 
  Dean Devlin (@Dean_Devlin) reported 27 minutes ago

  @mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.

• 
  John Ward (@jwflame) reported 27 minutes ago

  @rustytatra @Gammitin But all totally inaccessible and unavailable unless you first download and install the itunes spyware app, create an account, sign in and provide payment details, then perhaps it might be possible to see what is available. Physical media requires none of that BS.

• 
  ticketmaster hate account (@ewelinaevis) reported 27 minutes ago

  @jisoofalafel im not... a fan messaged sorn about the issue and only then it was put on itunes even surpassing whatever bts song was trending at the time... their power was too much for cube to handle and ill never forgive for how they mistreated my girls

• 
  Princess Dianas ******* (@gabescoochie) reported 29 minutes ago

  @Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.

• 
  Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported 31 minutes ago

  People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

• 
  𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported 33 minutes ago

  @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

• 
  Matt (@mpetruzz) reported 35 minutes ago

  @Dean_Devlin iTunes is where the problem is. It's where I tried to buy it.

• 
  🇮🇹🇮🇹 (@marblur1) reported 35 minutes ago

  @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

• 
  Mariah Carey iTunes Chart (@MariahCharted) reported 37 minutes ago

  @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!

• 
  star (@sserafriend) reported 39 minutes ago

  @1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience

• 
  Jackie (Weatheronthe8s) (@Weatheronthe8s) reported 40 minutes ago

  @NekoMichiUBC I always install the iOS or iPadOS beta on the day of release just for fun. However, I don't recommend it for anybody's main device, or for anybody who can't troubleshoot tech issues. I once had to restore an iPad through iTunes due to a charging issue in a beta...

• 
  Tete🔥 | D-DAY (@cngrejito) reported 41 minutes ago

  @Chimyypg @ThePopBase Several members have historical records in iTunes that your tail burns with envy is not my problem girl

• 
  smick 🍬 (@0xsmick) reported 43 minutes ago

  @grantdfindlay @ljin18 The issue is price. CDs no matter the quality are $10. iTunes tracks are $1. NFTs have an insane range and that range is always changing so anyone can see the possibility of buying low and selling high.

• 
  Adam Seymour (@ASeymour1878) reported 47 minutes ago

  @Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 51 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  大きなバービー (@hausminaj) reported 52 minutes ago

  @ROMANSBACK69 nicki’s music always does well on apple music & itunes. you broke spotify barbies are the problem.

• 
  RABBIT (@tad_bennett) reported 58 minutes ago

  @tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha