Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 No problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Errors 31.82% Errors
  • Playback Issues 31.82% Playback Issues
  • Buffering 18.18% Buffering
  • Sign in 13.64% Sign in
  • Audio Quality 4.55% Audio Quality

iTunes Outage Map

The most recent outage reports and issues originated from:
Blackpool Errors
Bramsche Buffering
Nürnberg Errors
Vancouver Playback Issues
Milan Errors
Middlesbrough Sign in

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • DavidGaggon DAVID GAGGON® (@DavidGaggon) reported

    @DavidJGascon @benmaller @FoxSportsRadio @iHeartRadio @iTunes @Spotify @RadioPublic @tunein The podcast would be a lot better if Ben would shut up the whole time and quit getting his ass kissers to kneel down and lick his fat ******.

  • tonyddattolo Tony Dattolo (@tonyddattolo) reported

    @msuster Same story with Apple Music cloud. in beta for well over a year and is missing or has tons of broken features compare to iTunes desktop but that’s too slow to use. The content curation is excellent, not sure why they can’t improve the webapp. Guessing it doesn’t make enough money

  • PXAbstraction Parallax Abstraction (@PXAbstraction) reported

    @TWSheppard Because since it refuses to complete an iCloud backup and also won't recognize when plugged into a PC with iTunes (I tried that too), he doesn't want to wipe the phone entirely and start over from scratch. He's going to live with it for now and see if they can fix the issue.

  • ragandboneshop smells like quarantine spirit (@ragandboneshop) reported

    @MarkAntonyOwen @primephonic I don't think I'm enough of an audiophile to even tell, although I will say I've purchased some digital music from both iTunes and Amazon (usually at a steep discount) and gotten just horrendous sound quality—wobbly, reedy, crackly, just downright terrible.

  • jrpuffenstuff J/R Castro (@jrpuffenstuff) reported

    In an attempt to force me to use their streaming service, @itunes deleted all of my playlists and most of the music on my iPod. I’ve accepted my mortality.

  • jcxhandler and she had a white refrigerator, I was like 😩 (@jcxhandler) reported

    @OMFGRealityTV @iTunes Yes since your tumblr is down 😭

  • lefkirabdelhak1 lefkir abdelhakim (@lefkirabdelhak1) reported

    @appletech752 @zoka363 I tried many time but nothing happened my iPhone 5 fresh restored with 3utools still in dfu mode in iTunes after 1 time pop up and with terminal method I get error it’s not a compatible device existing

  • andytheginge AndytheGinge (@andytheginge) reported

    @DJVadim I hate that it removed iPod connectivity too. It’s terrible. Bring back iTunes please

  • DavidRaymondW David (@DavidRaymondW) reported

    @JackPosobiec I hope not. I want movies to come out directly on iTunes or some other service so I can watch at home on my home theater. I don't enjoy the theater experience at all.

  • sgfgtee tee (@sgfgtee) reported

    i feel kinda bad for not being able to buy a cd or a digital copy of the album because i can only stream off of spotify and i feel like i’m letting the boys down because i can’t stream off of itunes :(

  • MissMcKayla1 ♡MissMcKayla! Edmonton👅♡ (@MissMcKayla1) reported

    @SetoLourie I've had two and never really had any issue. But I HATE Itunes and I absolutely HATE the Iphone. 😒

  • suri_myth suri myth (@suri_myth) reported

    @BestBuySupport i would like a refund i ordered an itunes gift card and tried redeeming it and i’m getting an error i do not want this card anymore please give me back my money. I ordered it digitally.

  • LONELYYHEARTT CALM (っ◔︣◡◔᷅)っ♥ // 242 days 卌 (@LONELYYHEARTT) reported

    @sputhbaddie ITUNES IS BROKEN

  • rrrrn 86 the world (@rrrrn) reported

    @AppleSupport in the iTunes movie store, with the Rotten Tomatoes reviews, any punctuation gets turned into weird characters such as “&appo” and I realize it’s a common issue but it’s weird that like a trillion dollar company doesn’t bother to or cannot fix it I dunno.

  • nataliexocth natalie ♡ (@nataliexocth) reported

    this whole release seems so odd. (not at all 5s*s fault!!!) but the whole albums getting sent early, the whole tl streaming but numbers going down, I personally half my album disappear and it took 4/5 days for iTunes to tell me it was hidden... idk it’s just off :/

  • MarkRNoakes Mark Noakes (@MarkRNoakes) reported

    @mancmade @MancSpirit @42_records @narcissushq @MancMadeCIC @paul_ludden @RandomDruid No please don’t. Apparently you can’t provide the track in any other way so need to find a way to enable iTunes to put it into ‘music’ and not ‘podcasts’ hence still have the same problem mate .


    If he is at the @UN as he says he can probably pick up a landline at no expense to me or himself and make an International call! Could use VoIP software and use iTunes or GPlay card to top up that service and get a number in what other Country this HSBC banker is in! Should have

  • ejhsfendifacts 𝐀𝐌𝐎𝐑𝐄́ ♡ (@ejhsfendifacts) reported

    @lukehighs @GotPortugal @Tha5SOSFamily dua stans rated CALM 1 star on itunes so it wouldn’t chart as high not to mention 10k albums sales were lost for CALM. so if you wanna get bold if everything went smoothly with CALMs release and if dua stans hadn’t been so insecure CALM would’ve gladly had that #1 no problem.

  • DarkWingsKTH 💜🍯🌙 | Inner Child💜 (@DarkWingsKTH) reported

    @filterpjm1310 @TaehyungTTs @_FilterJimin @invincibletae Here let me correct your dumbassery - the 60+ sales weren't included because we lost two days of tracking, which the prediction of those sales were included in those two days - it was removed from iTunes because Vlending took it down to add it to the official album

  • wildflowerftcth ✨ 𝓚𝓲𝓶𝓫𝓮𝓻𝓵𝔂 ✨ (@wildflowerftcth) reported

    @NadiaAgouy I literally don't get it. First they tear CALM down and write bad stuff in itunes and twitter about it and now they come for little mix because they support their friends

  • wildflowerftcth ✨ 𝓚𝓲𝓶𝓫𝓮𝓻𝓵𝔂 ✨ (@wildflowerftcth) reported

    @NadiaAgouy I literally don't get it. First they tear CALM down and write bad stuff in itunes and twitter about it and now they come for little mix because they support their friends

  • Tweeze12 Josh (@Tweeze12) reported

    In the state of Ohio they have relaxed the use of government benefits for food to be able top be used for grocery pick up...just seems like and easy fix if you pay with a gift card online it has a back up credit card for any issues such as what @amazon @iTunes ect... do

  • so_muchcake バスマ🐰 (@so_muchcake) reported

    @cityofsounds1 @suchasaddisco @ctrlnostalgia @5SOS @iTunes tf this is just the outcome of your actions now just assume. no one had a problem with dua (we still dont) ashton congratulated her ext.. until fans started this shit now just stop.

  • Izzieekong_ Purple Heart (@Izzieekong_) reported

    @stillreespect 😂 my Apple Music expired yesterday and I was having card issues. Decided to download audiomack this morning while I ask a friend if they had space in their iTunes family subscriptions. They said yes and my dear I deleted audiomack with the speed of light.

  • bellebumbles Angela Sharp (@bellebumbles) reported

    @naomicavaday @tennishpodcast1 @gigi_salmon @Miss_Hits @JudyMurray @Tennis @iTunes @Spotify @pandoramusic Was going with option B- but not the edible sort, we all now know what kinds of problems that may cause 😂 one only female British athlete to hold World Olympic, European and Commonwealth Gold (your US fans may have better luck with this one!)

  • trevoramueller trevoramueller (@trevoramueller) reported

    Need to have a serious conversation with customer service for @CBSAllAccess. my free trial month ended after 2 days. This has been the most confusing sign up experience I've ever had. @iTunes is partly to blame, but not waiting 25+ minutes again to talk to someone over there.

  • abitlikealexa Alexa (@abitlikealexa) reported

    Finally managed to get my new phone to talk to my iTunes again (problem was a dodgy cable in the end) have my entire music collection back on my phone 🥳 sense productivity will be boosted this afternoon 😃

  • hsakuraaaa hsakuraaaa (@hsakuraaaa) reported

    @realsimpadavid @cliqik Lol I'm not Twisting shit i made that tweet because Nigerians using iPhone feel its an entitlement and look down on the rest key word Nigerians and it's ironic that most can't afford the iTunes card made for the phone..Americans and most countries who use it

  • roseivmyself PHYSICAL (@roseivmyself) reported

    @Tha5SOSFamily please also address that your fandom gives 1 star and write bad reviews on iTunes so #FutureNostalgia can go down. this is so childish and y’all should really be respectful to her. she also put too much work into her album 💛

  • ts7sfkptm grace ✨ (@ts7sfkptm) reported

    @nocontextTS13 @georgesluver @5SOS @Tha5SOSFamily @iTunes because - as we’ve said - she prefers his music (rap). that’s not a problem at all.

  • nocontextTS13 Nils Sjöberg (WM version) (@nocontextTS13) reported

    @hxartbreakprinc @ts7sfkptm @5SOS @Tha5SOSFamily @iTunes I don't stan 5sos, I just like their album.. They have talent unlike Dua!! They will finish higher on Bb200 without a massive single and with 10k album lost due to shipping error.. Tayvoodoo really destroyed Dua

  • ts7sfkptm grace ✨ (@ts7sfkptm) reported

    @nocontextTS13 @hxartbreakprinc @5SOS @Tha5SOSFamily @iTunes “terrible” PLEASE it’s literally got so many amazing reviews and it’s performing so well. that’s not what a terrible album gets

  • nocontextTS13 Nils Sjöberg (WM version) (@nocontextTS13) reported

    @hxartbreakprinc @ts7sfkptm @5SOS @Tha5SOSFamily @iTunes Yes I will never forgive her, and she didn't choose him because of the music but the drama. And Dua's album is terrible, if I'm being very nice I can admit she has two good songs and that's it.

  • s1mplywohoo wohoo (@s1mplywohoo) reported

    @GagaisQUEEN13 @Rickizzler @chartdata @ladygaga Flop regardless. Streaming isn't only down for stupid love, yet it's the only song tumbling down the streaming charts and it's doing just slightly better in itunes. What's its saving grace is radio and radio only.

  • 5SOSLocate 5SOS Locate: #CALMOutNow (@5SOSLocate) reported

    TODAY IS THE LAST DAY TO BUY, STREAM AND GET 5SOS TO #1, LET’S NOT PUT OUR EFFORTS DOWN THE DRAIN—— ESPECIALLY NOW THAT IT’S A CLOSE FIGHT. LET’S DO THIS, UK—— your iTunes version is discounted! Please purchase them if you haven’t yet ✨

  • GeorgeElek George Elek (@GeorgeElek) reported

    @CBL_Magazine @NTT20Pod No plans to burn down iTunes as of yet! Thanks for message, not generally fussed by bad reviews but this one was too easy...

  • _Leahyates leah (@_Leahyates) reported

    just wana go back to when me biggest problem was U2 uploading their whole album to my itunes

  • al_alemayehu Al Alemayehu (@al_alemayehu) reported

    Hey @GarminDACH @Garmin @GarminFitness do you have any intention to solve the main problems Mac users have. We are not able to put music on a 600€ phone, due to the non exsisting iTunes software. Common Guys we are waiting here for months!!!

  • Bryan_Aaron Aaron Bryan Singer/Songwriter (@Bryan_Aaron) reported

    @LucasPeachMD @ladygaga @iTunes The lies 😭 it’s not working for me. It only list it as a pre order

  • rajvr42 Raj Raghavan (@rajvr42) reported

    @sleezsisters @danselzer @iTunes I have the new (as of fall 2019) Apple TV and I’ve never had this problem but it’s otherwise really user unfriendly, especially as it relates to rewinding / fast forwarding. Do not recommend.

  • TNorlander Trevor Norlander (@TNorlander) reported

    @CraveHelp hi there, I am unable to sign in on Apple TV. I go to restore through iTunes but get the message “Server Error. There was an error processing your request.” Please advise.

  • happycampergirl Miss Night (She/Her) (@happycampergirl) reported

    @hechternacht OMG, I would PAY for this service. I spent 40 min on the phone with my mom who was insisting she DOES NOT HAVE an iCloud account... She has a MacBook. And an iPad. Uses iMessage. Loves iTunes...

  • SeptembersOwn_ LOW LIFE JENN (@SeptembersOwn_) reported

    @themelodyeffect @BundyFoxx No problem love & I just checked. It’s not on streaming platforms nor iTunes. 🥺

  • brendan_keith_ brendon't go outside (@brendan_keith_) reported

    @xiaoaishiteru My only issue with buying on iTunes is that whoever does their romanisations needs to learn how to use a space bar

  • bbylnmgc kaitlyn // STREAM CALM (@bbylnmgc) reported

    @R3DLIES @fatixlover i think everyone is just frustrated with everything that happened with debut week and now calm is 7 on us itunes and streams are going down despite the fact that everyone is streaming tons. it just kind of feels like everything is against us at this point

  • OMGLEZY ArlezzyReactions (@OMGLEZY) reported

    Actually want to watch #PLL because I want to watch #Spoby scenes but they took it off of every streaming service. Damn this hurts. Do I buy the complete set on “ITunes” for 100$ 🤔

  • unpredictacal jules JESS DAY (@unpredictacal) reported

    @twiIightmoment that actually wasn’t the issue. iTunes always drops the album an hour before and it doesn’t effect the sales. what happened was Ticketmaster sent out 10k physical copies of the album (CDs) to fans who purchased tickets to the US and Canada dates of the No Shame tour.

  • Surv_Gaines D' Gaines™ (@Surv_Gaines) reported

    Good day bosses, your trusted and tested vendor is at your service taking all sort of under listed Gift Cards @ a very good rate💯. iTunes, Amazon cash, iTunes 100+, Amazon any receipt, Amazon no receipt, Nike, Nordstrom, Google play, Sephora, Steam rate. I accept any **********

  • stavrosslatley ian (stavros) slater (@stavrosslatley) reported from Mottram in Longdendale, England

    @kavos1993 I couldn't remember my iTunes login details so no

  • mikestanley 𝐌𝐢𝐤𝐞 𝐒𝐭𝐚𝐧𝐥𝐞𝐲 (@mikestanley) reported

    @jfrappier I can use AirPlay yes. Will try that. Would rather download to the Apple TV just to keep it simple, but checking to see if comedy specials are available for download now. Also firing up my iTunes server PC.

  • _5am__ ✧😻🧚🏼✧ (@_5am__) reported

    Show money may be down for artists but streaming across all platforms like YouTube Netflix iTunes etc are all booming .

  • dleungtm Desmond Leung (@dleungtm) reported

    WFH Day 10: the past four work days have just been group chats/calls, production issues, investigations, scrum master things, and trying to make iTunes work on this ******* desktop again #whereismypromotion

  • __GodsGiftx3 Abs ツ🌱 (@__GodsGiftx3) reported

    I’m watching it on YouTube bc for some reason the iTunes Store one is not working at all & im pissed

  • DevinMcWilliams Devin McWilliams (@DevinMcWilliams) reported


  • jay_kay30_ James (@jay_kay30_) reported

    This sounds like a relatively short number of steps, but I only reached this point because new apps and updates couldn't be installed. Pinned this down to iTunes not updating. Created new Apple IDs and all sorts. Didn't even know what model I had.

  • MarshDavies Marsh Davies (@MarshDavies) reported

    @AdrianFGibbs @crateandcrowbar It seems to be a problem with older vers of iTunes not being able to access We're not 100% sure why this just started being a problem, as we haven't changed anything ourselves, but it's likely our host updated something such that all files are now served via

  • temi_tayo AS3 (@temi_tayo) reported

    @Lanre_Lawal @UgoIkeakor Lanre, I think Rara Rira is broken on iTunes. It played only the first 9secs and that was it.

  • timhinsonuk Tim Hinson (@timhinsonuk) reported

    @lister_will Yeah! Only issue is you’ll have to re-find the library if you open iTunes / rekordbox without HD connected, which can be a bit irritating

  • strxya bday boy straya (@strxya) reported

    @dmuzlol @ParallelM16 @swagzqt some kid called eqqar did it to some streamers, think it may also be done through itunes with a jail broken phone

  • RamA65104231 Ram (@RamA65104231) reported

    @IOBIndia Im unable to add my account to UPI BHIM. And my debit card is not working in iTunes and for international payment. Already complained to my bank branch. But no use. Pls help

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error