iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 04/15/2025 19:05

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Playback Issues (22%)

    Playback Issues (22%)

  3. Sign in (11%)

    Sign in (11%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Errors
United StatesNew York City Playback Issues
United StatesPortales Errors
United StatesJacksonville Errors
United StatesSeattle Playback Issues
ItalyVerona Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • JosephMiller123 TheDriver ドライバーニキ (@JosephMiller123) reported

    Recently I've realised how redundant Itunes is as a software. Having a completely open-source music player means you can just play anything, even down to the master recordings

  • chloeajohnsen chloe (@chloeajohnsen) reported

    @jokersplaymat3 @rekcut__ huh? that’s itunes. apple music is the same price as spotify and a streaming service just like spotify and the music quality is like 10x better

  • BEBESTBTSALBUM ☆᭄ꦿ𝑚𝑎𝑦🥞🌸❀⃔ൢ᭄ BUTTER COMES MAY 21ST (@BEBESTBTSALBUM) reported

    @BerryTeaSara It broke the iTunes record a few months after it released, no radio, 64 on bb100, fell immediately after, MVs didn't do well. It didn't matter if it wasn't the title track because that was the entire problem, a pre release is supposed to be treated like a title track.

  • swiftroseup13 Fearless Taylors Version coming 4/9 (@swiftroseup13) reported

    @iTunes I can't download a album on itunes...it keeps saying errror error

  • FodenBall Skinfade Gazza⚡️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FodenBall) reported

    @oJaayCo Last resort is to try a DFU mode reboot in iTunes, it’s basically the nuclear option. Will remove all software versions and start the phone as brand new, then will reupdate, then you can restore from a backup mate. If there’s no joy after that the phone is broken man

  • gathermoonlight la la la la la lex 💛💜 ⁷ (@gathermoonlight) reported

    i have so much trouble with itunes/AM recently. i cancelled my AM subscription. AM doesn't show my purchases so can't download my albums (to listen to/for edits) but itunes says i have purchased them. the album says to buy it from itunes. i click and it says i've purchased.

  • FervorCoulee Donald Teplyske, 2020, "I'm done with the idiots." (@FervorCoulee) reported

    @KentRoseNotes1 I went down a rabbit hole of that era several years ago to discover folks like Johnny Darrell, Tony Booth, and a guy whose name completely escapes me but whom I really liked...Google isn't helping...ah- Bobby Austin. (Had to search my iTunes folder.)

  • TheBanat Azeem Banatwalla (@TheBanat) reported

    @SamT_mcfc The service itself is okay. But Android app was horrific. Used it for a good couple of years. And never using that iTunes garbage again. It's like they make that **** as a test of how loyal Apple fanboys willing to be

  • camctrI FOLLOW @yourfavmulti ! IM IA ON HERE (@camctrI) reported

    alright i’m leaving til the itunes ss calms down bc im not trying to see anything

  • DennisSinneD DennisSinneD (@DennisSinneD) reported

    @alexalbisu Haha, it's been awhile since I used iTunes but I remember having that problem with my library. Sort of why I moved to stuff like Spotify where I could just pick an artist and they could auto craft a station around that.

  • Its_stolt Stolt (@Its_stolt) reported

    @jacobian I can’t recall any issues with it in forever. But I’m also not doing any intense syncing operations. Mostly it’s holding: 1) backups of iOS devices 2) Picts 3) rando files Music is in iTunes. Collab docs are in GDrive. Code on GH

  • iRobinPro iRobinPro  (@iRobinPro) reported

    @SuhailRashid235 Apple service center la again same adhesives use panniduvaanga. I think third party la yum same thaan. But important thing original spares apple service centers la thaan kedaikum suhail. 80% vanthathum thaan pannurathu recommended. Intha update itunes valiya pannunga.

  • angelicscars13 angelicscars (@angelicscars13) reported

    @lepslair Starbucks hands down. I dont use apple anything so that's a big no on itunes

  • KawaiiMess TOFU+BEAST🔞Judge2ment Day (@KawaiiMess) reported

    @HakethKOTB Nooo! D: I play JP server on IOS, it just involves having a jp iTunes account and dling from their store. You'll have to switch between eng and jp accounts to update, but it works fine

  • FredBaltus Fred Baltus (@FredBaltus) reported

    @AppleSupport Thanks, but that i know already…. Downloaden went fine, but installing it we got an error message that it lost Wifi connection. Connecting it to a device with iTunes on windows or a big sur Mac doesn’t even help, because it is prohibited to connect the iPhone to an other device

  • Kamash268 Kama (@Kamash268) reported

    Anyone having issues with @iTunes freezing all the time since the latest software update? @AppleSupport

  • oJaayCo Jaaay𓃰 (@oJaayCo) reported

    @FodenBall Yep tried even connecting to iTunes got error 4018 says software error

  • FakeTargaryen ✨ Tary 🌙 (@FakeTargaryen) reported

    I didn’t buy the Tolkien extended bundle on iTunes despite having the DVD extended collection. Why do you ask. I want to be able to watch it on my Apple devices ok 😭😭 every streaming service I have took it off

  • CellarDoorSkep Cellar Door Skeptics (@CellarDoorSkep) reported

    @RandyLaMonda Randy we will@be up@on iTunes today. I had to fix some audio issues that happened at beginning of recording so I can get it on iTunes later today. Sorry work has been crazy and editing wasn't as easy to do today like I usually do.

  • zaphodgjd Graeme Devine ☕️ (@zaphodgjd) reported

    Just checking, but iTunes Connect is still broken for everyone else right? I can’t log into my account on Chrome or Safari. Does nothing when I hit the Apps button.

  • Doritosjunkie Mei (@Doritosjunkie) reported

    @poshporo I am waiting for the price to go down.. 20USD from off Itunes pati Minari! We been waiting for weeks lmao

  • nelz711 that's just a big card (@nelz711) reported

    my wifi is down only watching movies i bought on itunes

  • m4tt Matt Brian (@m4tt) reported

    @alexhern My biggest issue is iTunes. It’s horrific. I tried using the web app on Windows but it continually logged me out. I hope to god they improve their non-Apple system apps.

  • woody_woods11 Jerry (@woody_woods11) reported

    Out of 28 years of living, I have never heard a song call F** the mailman nor F** the fire department;but there’s a whole catalog of songs on Spotify&ITunes about the police. Now, why is that? Why is the police out of all public service profession are the only one with a bad rep?

  • jamie___rees j (@jamie___rees) reported

    looking through my streaming service coins.... i get SO much more money from an itunes purchase than i do from a stream. like an extortionate amount more. it's still p much nothing but still!

  • h_posner Henry Posner (@h_posner) reported

    So this is frustrating. Updating the iOS. My iPhone 6s and iPad Air updated via iTunes without trouble, if slowly. My newer iPad 8th Gen would not update via iTunes despite repeated attempts but did update via wifi, also slowly.

  • WhatTheCJ CJ Gaspari (@WhatTheCJ) reported

    @mackenziepricee @AppleSupport I have not found an answer yet. That’s a great point, as I have an iCloud account, and an Apple ID (formerly iTunes account). Perhaps the two (which Apple supports) is causing issues.

  • iPLUGNGBACKUP iPLUG ŃG 🇳🇬 (@iPLUGNGBACKUP) reported

    Don't mind if I say OTA is more about pasting and iTunes thorough. Yet there is no problem for us to update using one of the methods.

  • erich_owens Erich Owens (@erich_owens) reported

    @ryantimpe @dccc_phd I loved that, too, and MyTunes Redux on random college or coffee shop wifi. Did iTunes just blast a local media server? How did that work, technically?!

  • TechBromancer Thomas (@TechBromancer) reported

    @SpeakersXIV your iTunes episodes seem to be giving me errors (the latest 2 will not download). Just wanted to ping you all in case it’s a larger issue than something on my end!