iTunes down? Service status and problems
No problems detected
If you are having issues, please submit a report below.
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
- Errors (46%)
- Buffering (31%)
- Sign in (15%)
- Playback Issues (8%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Errors | 15 hours ago |
 Wolverhampton
|
Errors | 6 days ago |
|
Dillon
|
Buffering | 13 days ago |
|
Kansas City
|
Errors | 16 days ago |
|
Cardiff
|
Buffering | 17 days ago |
 Hannover
|
Buffering | 20 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
cut open the bag (@leejinkis1of1) reportedhow is it #1 on itunes on 30+ countries, and still the views are not even 1M yet?? something isn't right. im starting to think we're not the problem.
-
iRobinPro (@iRobinPro) reported@ImmanuelDinesh hi bro, did you check for any itunes software update? mostly that could be an issue. or you can download and install itunes fresh from apple website.
-
ｓｈａｎ ｓｈａｎ 🎀 endwalker hype (@chalkhime) reportedmaybe i wouldnt be so down alot if.. MY WHOLE ITUNES WASNT SAD AS ****??
-
Stephen Crane (@MiskatonicMed) reported@sfchronicle I would not want to receive therapy from someone that felt like they were being "held hostage with words" by a phone scammer. OR felt that avoiding "legal trouble" is as simple as buying $1K worth of Amazon/iTunes/Chili's gift cards. I have no sympathy for them.
-
Raouf (@jehlimus) reportedCustomer: my phone is broken into two pieces. Apple: Have you tried restoring you phone from iTunes?
-
T⁷∞ (@yoonterlude93) reportedThe OCC is a load of crap. I just don't get why they're not transparent with us. Always introducing new rules & not counting sales. We were at #2 yday, & suddenly down to #3 today, when we've been buying on all platforms, have been steady on itunes, & also increasing on AM etc.
-
ً (@BIXBERVISION) reported@_iisaiiah I got a purchased copy from iTunes since it was up on there months ago, she’s had it up there for years and I guess it was taken down and getting re upload it seems
-
🎨🌹🐞🐳Joanne Withers (@mykindascene) reported@ReturnofR I really have to say Zanadu, Magic, but ITunes & Spotify have erased it, Don’t Bring Me Down, All Over the World, Strange Magic.🎶🎵🎵
-
Tom Lattie (@tlattie) reported@gruber One thing that bit me in the behind was clipper card. Would not setup on the new phone, had already wiped old one. Had to setup old phone (as new) and login to iCloud/iTunes setup wallet add,then delete clipper card from wallet to add to new phone :(
-
Reagile (@reagilem) reported@ZukoFlavour @MacGUnleashed @Solphendukaa Yes they need to get someone to do communications for them. I also think the video is an issue because I saw 2 people saying the episode is available on iTunes and Spotify
-
itsraphael (@bassbchilmout) reported@sharbelhoellal Backup your phone to itunes on your laptop then reset your iphone it will solve the problem
-
#Justice4Hepzi:Justice4Sharyn:Justice4Leighanne (@butterflgl) reported@caslernoel I have had similar issues with iTunes etc. Apple is so annoying.
-
Natasha Von ***********’s Dad (@TashVonD) reported@dwolfmeyer I had one issue. Apple Music wouldn’t work. If I tried to listen to something I added through iTunes Match it was fine. Anything through Apple Music would get a connection error. Lasted that whole first day. On the next morning it worked fine.
-
Boo Much Rock 🎃 (@sidmuchrock) reported@afeltus WOW what an ear! So here's the deal: I ripped the vinyl (US Geffen), saved the files to my NAS, then added to my digital library & iTunes Match. Due to some tech issue I wasn't able to get to the NAS, so I used the files from iTunes WHICH is some Apple version likely remastered.
-
Miss Clio and Her Cats 🐈🇺🇸🍂🍁🎃👻 (@MissClioMurray) reportedShout out to Chat Guy Steve, at iTunes Support. Couldn't fix my problem, but I appreciated the attempt and good humor. Now, if I could just get things back to "normal". @iTunes #ihatetechnologysometimes #technologyisgreatwhenitworks
-
Wall-e Take care this rock people. (@Les79510809) reported@iTunes its a complete joke that every time you have to get a new computer all of your personally down loaded music in your itunes library isnt carried over to the new computer. 🤬
-
Haruko ♡ 星実 春子 🐱🌿「DokiDoki First Gen」 (@harukochanEN) reportedwhenever i try and connect my vtube studio on my samsung to my computer i keep getting errors and when i click learn more im sent to the apple website and i dont know how to fix it because itunes doesnt work with my samsung. is there a tutorial for samsung users?? @VTubeStudio
-
RyDo (@RyDo90) reported@EmilioEmm Apple knows that people have different IDs for iTunes/App Store vs iCloud/iMessage/FaceTime. You can sign into just your iTunes Apple ID with your account and he can still sign in with his iCloud account for syncing/backup/FaceTime/iMessage.
-
Shaun Mynett (@ShaunMynett) reported@iTunes I've tried to buy the new @ministryofsound compilation from the store, and it's not adding to my collection. Are you areaway of any issues with this compilation at all? It would be great if you could look into this.
-
moqoteqte⁷✏️ (@ohohuh7) reported from Wanchaq, Cusco@jonnybuckIand Yea you can do both without problems just remember to download everything and delete after the iTunes purchases if you stream on Apple Music if you don’t the Apple Music stream won’t count
-
Mazda Bae 💜🚘 (@Etoria_S) reportedGOOD NEWS EVERYONE. I got my phone back & my cell service has returned. iTunes is restoring my data right now!! YAY.
-
Erik Aamot (@ErikAamot) reported@NatieNampa Another great thing about Samsung is they no longer use any Chinese chips that can spy on you and give the GoU data The trouble with iPhone in Uganda is forced updates, & need to be connected to iTunes / iCloud for full function, MBs too expensive in UG for that
-
OneTwentyTwentyOne (@Gemini1375) reported@caslernoel It's weird to me that I keep hearing this about apple sign-ins. I hadn't signed in to my apple itunes account in almost 8 years, then I saw a show that I wanted to check out on ATV, I was able to log right in, no problems. I'm still confused. I don't even own an apple device...
-
Alain Antoniazzi (@aLaaah) reported@tomi Is it an xs? Happened the same to me, plugged and bricked, I wasn't even able to access data from itunes nor apple tech support managed to reset it or recover data. They had to replace the phone as whole. If it's the same issue hope you have a recent backup cuz it's a pain.
-
Hank Davis (@HankDavis) reported@christos77 @neonphase iTunes is a piece of crap. They have had problems the past two months or more. I'll look into it. I use a different app so unless someone messages me I don't know so thanks for letting me know.
-
Grosdoriane (@Grosdoriane) reportedPeople at the check-out of a drug store buying $4,000 in iTunes giftcards for a guy who called them on the phone saying they was in trouble and needed to do this: This is definitely a normal thing to do.
-
Gyalis (@1KingCam) reportedApple better fix the issue with adding songs to iTunes by the end of the week
-
piecesofeight (@piecesof8ight) reportedTried to use itunes to download a song/instrumental instead of YT ripping. It's STILL a total **** of a program. Made a fresh Apple account or whatever, can't log on to AppleMusic/Itunes without getting a bs unexplained error that's not resolvable. ****-*** Apple. **** you.
-
this is an existence | BAD LOVE 9/27 (@otherftwjenA) reportedYo I can’t find bad love on the us iTunes Store at all?? Is anyone else having this issue?
-
caro 🌩️ NOEASY (@startline0325) reportedit's not the first time bbc is having issues with money... I litteraly don't worry about loona's fate rn... But if you doubt you could do the same thing as last time? make them chart on tons of itunes?