iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (46%)
• Buffering (31%)
• Sign in (15%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Errors	16 hours ago
Wolverhampton	Errors	6 days ago
Dillon	Buffering	13 days ago
Kansas City	Errors	16 days ago
Cardiff	Buffering	17 days ago
Hannover	Buffering	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremiah Owyang: jowyang.eth (@jowyang) reported 2 minutes ago

  @Michael_Boamah I could imagine: Apple would open a request process to apply to be listed. just as they do for the App store and iTunes. There's an approval process and period. If anything, this "value-added" service would be worth it to mainstream consumers. Yes, it's 100% centralized.

• 
  Bucker Fuskyote (@MooglePower) reported 4 minutes ago

  @ZiaMcCorgi555 @Grimmy_Coyote I just checked out my statistics to be sure. I’ve had a couple of months where my Apple Music and iTunes engagement is slightly more than Spotify. Amazon is another service where I get some attention. YouTube is always in last place for me.

• 
  MDM168 (@mikerichmond168) reported 6 minutes ago

  @bellytheband @Spotify What kills me is that @AppleMusic removes albums. I’ve paid for music via ITunes and had entire albums just vanish. Sometimes the artists don’t even know it, as I reached out to the singer of a band whose catalog got taken down and they were like “wtf”

• 
  Edison Gomez-Krauss (@GomezKrauss) reported 12 minutes ago

  @YangTiger For the record I believe Rogan's spread of disinformation is dangerous and spotify is well within their right to remove him. My issue is with the performative activism; why not cancel youtube, itunes, fb, twitter and IG? bc disinformation is also being spread on those platforms

• 
  David Dutrow (@TeachDMD) reported 12 minutes ago

  @mrskellylove The problem: if we leave Spotify for iTunes because Spotify hosts misinformation, what does joining iTunes, which hosts Steve Bannon, really show about our ethics? Is there a conscience-clearing choice here?

• 
  h (@makerofthings7) reported 12 minutes ago

  The shutting down of the internet will necessitate bringing back iTunes and the visualizer For offline use Otherwise a new companion app to VLC will be made @AppleSupport get ready for Bluetooth Internet: WWDC 2017 inspiration Ad-Free Longer Battery 🔋 life Lower bills

• 
  wires (@Corpse_Wire) reported 13 minutes ago

  ******* be like: "i cant delete spotify!! i dont want to use [other streaming service]!!" im using itunes. literally grow up. youtube to mp3

• 
  Advocacy Warrior🇨🇦🍁🇨🇦 (@AdvocacyWarrior) reported 18 minutes ago

  @MarkBourrie @Spotify Yes, amazon music is good for streaming service. But I still prefer the old fashioned own your own MP3. As much as I hate hate hate iTunes, I endure it so I can purchase by own files. Had Amazon music, cancelled it as I didn't use it enough.

• 
  che chou (@chespace) reported 22 minutes ago

  One terrible thing about Apple Music is that the official app on PC is just iTunes. No, never going to install that bloatware on my PC again. Guess I'll have to make playlists with my iOS devices. 😑

• 
  The Geekspin Podcast (@mtgcomic) reported 23 minutes ago

  @MarcFi I’m familiar with iTunes which is why I keep using it but I don’t like that every once in awhile music, that I’ve loaded off a CD suddenly disappears from it. I’ve had other issues as well.

• 
  possnake (@Redrose357_) reported 24 minutes ago

  Never used spotify, myself. I buy songs off itunes when I want them downloaded to my phone for playing them offline or in the car, and I use youtube to play music when on my desktop. Service never sat right with me.

• 
  Pyxlgy 🌈🐼 (@Pyxlgy) reported 24 minutes ago

  @wafflemyego The actual streaming service from Apple is hit or miss, depends on what you like. I had meant the Apple TV app you use to watch all your iTunes purchases.

• 
  David Alexander (Steven E.) McDonald (@davidalexanderm) reported 25 minutes ago

  @christinerose I use Amazon Music and like it a lot. Of the paid streamers I’ve used Tidal (currently offering 3 months for $ or $2 depending on the tier), which had some issues; Deezer, which I didn’t like; and iTunes Music, which was, well, boring. Amazon has a free trial, I think.

• 
  Hannah Strumner (@hannahstrumner) reported 25 minutes ago

  I normally don’t post this kind of stuff.. but I want you to know, it was brought to my attention, that someone has posted my music, claiming it as their own. Going to a level of slowing it down, posting it on iTunes, Spotify, etc. A label company no less. This is wrong.

• 
  Waifu•Kaizer (@WaifuKaizer) reported 26 minutes ago

  @musicstruggles1 YouTube has almost always had music for free, with ads. And iTunes has existed forever now if you wanted to own your music. And there were other service but I'm not a music buff. YouTube always let you make playlists without any of the Spotify shuffle BS making you pay to disable

• 
  James Smith (@JamesSm47920840) reported 28 minutes ago

  @Steelersdepot the Wednesday terrible podcast with the boys did not upload properly on ITunes. It is an alex terrible take and is only 2 minutes long. Just a heads up. Was hoping to listen to it

• 
  GenZInvestor (@GenZInvestor4) reported 29 minutes ago

  2.2/ Revenue Also known as sales. Total number of revenue/sales that a company got from selling a product or service. E.G Apple's revenue would be from selling IPhones, IPads, MacBooks and services such as ITunes etc.👌

• 
  SonyLIV (@SonyLIV) reported 30 minutes ago

  @nairraj74 Hey! Sorry for the hassle. To activate your account as the subscription is purchased via iTunes.- Go to More - Click on My Account - Click on 'Restore Purchases. If issue still persists, kindly contact Apple App store for further assistance.

• 
  Wesley Gross (@wesmaze) reported 33 minutes ago

  @mgmstudios @007 just purchased 4k hardcopy of #NoTimeToDie .... And you only allow the digital copy to be redeemed through @iTunes ?!?!?! This is absolute nonsense! I own all the other ones through a different service... I can't believe you developed a way to screw fans this way

• 
  kara (@Cdowney1223) reported 36 minutes ago

  @mitchellmilnes1 @ThatEricAlper But Joe Rogan is also on apple music... iTunes... Neil Young's still on YouTube, along with joe Rogan. Was the entry point just to take down spotify alone? I'm so confused by all of this

• 
  Ibawon (@ibawon) reported 39 minutes ago

  @_theladymo Most iphones users don't even pay for Itunes, na Audio Mac and looking for Netflix login. We there together

• 
  Richard (@3bsBruce) reported 39 minutes ago

  @bobepidemiology I got one at an Apotheke in Germany the day after I landed. I took the international one and got it converted in about 15 minutes for free. Downloaded the CovPass app from the iTunes German store and loaded it in. Never had any problems so far. Some countries don’t even ask

• 
  Marc With a C (still on "intermission" but...) (@MarcFi) reported 42 minutes ago

  @cmarriotti don't suppose you are wrong - i've been having mega issues with my phone/ipod since itunes got corrupted on my main personal comp, and the amount of time i searched for a workaround makes me less likely to consider them, but i appreciate the input!! -m

• 
  Oliver Jia (オリバー・ジア) (@OliverJia1014) reported 43 minutes ago

  From a preservationist standpoint aside, it’s also terrible long-term customers. I’ve been in the Apple iOS ecosystem for well over a decade now and probably have thousands of dollars in iTunes and App Store purchases. I don’t even know how much is no longer accessible now.

• 
  deep shah ☀️ દીપ (@deepshah) reported 45 minutes ago

  Have been happily using Apple Music for a few years now. The sticking point is "iTunes Match", which lets me upload music that doesn't exist on the platform and use it cross-platform (stream, download, etc). I have a ton of old music that no streaming service has... game changer.

• 
  🐍 King-cOLDE-Bruh 🐍 (@phi_nom3nal_ic3) reported 46 minutes ago

  @_Nick_Blaze_ Suggestions? I was going down my iTunes. I see Benny the Butcher but that’s it

• 
  Wesley Gross (@wesmaze) reported 48 minutes ago

  @mgmstudios @007 because you don't allow movies to be shared through services, years ago you made us commit to a streaming service to keep all the Bond movies we purchased. Now when it comes to the last 1 in this series you force us to use @iTunes !?!?! Again absolute nonsense!!

• 
  DjM ☮️💟🏀🍻🐶🐶 (@morrow7021) reported 52 minutes ago

  @RyanEGraney Ughhhh I’m having trouble with it. Years ago I got fed up with Pandora and iTunes. Now my entire podcast and music rotation is on there. I mean, I had JUST put together a playlist for our new baby on Spotify a couple days before #DeleteSpotify fired up. I may need an intervention

• 
  Tom Eremondi (@ToonTom37) reported 54 minutes ago

  @craigsilliphant @AppleMusic @Spotify I'm checking it out. One good thing is it seems to have integrated with my previously large iTunes library. That saves me the trouble of rebuilding.

• 
  dani (@danilaundry) reported 55 minutes ago

  Ok... i need advice. Is there a streaming service that allows you to stream songs you own (ripped from a CD) if you are far away from your local files? I know apple does that with stuff you bought on itunes but... i have a lot of CDs as well.