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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/27/2023 21:50

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • Errors 58.33% Errors
  • Sign in 16.67% Sign in
  • Playback Issues 16.67% Playback Issues
  • Audio Quality 8.33% Audio Quality

Live Outage Map

The most recent iTunes outage reports came from the following cities::

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United KingdomLondon Playback Issues
United KingdomBirmingham Audio Quality
United KingdomMacclesfield Errors
United StatesDetroit Sign in
GermanyHannover Errors
United StatesSlidell Errors

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • QueenBeKristine They call me Kristine (@QueenBeKristine) reported

    @IssaRae Where did Broken ***** go?!? I went to play it for someone (to show them ✨the original ***** song✨) but it’s off iTunes 😭

  • IDORGYU Nio🪟 (@IDORGYU) reported

    why am I seeing moas only buying SRR on iTunes? all the tracks should be bought separately. we alr went down one spot on the US iTunes album chart

  • _FallenGhoul FallenGhoul (@_FallenGhoul) reported

    @SyotanKisses iTunes broken

  • modjo1978 roger skillin (@modjo1978) reported

    @SoxanPance @domisatwit @officialcharts Do you not understand that iTunes is just a small area of sales? There are other places to buy which count, like amazon music, then there's airplay and streaming, it's over the whole week, not just a few days on just one music service

  • kalameleila em 🦋 (@kalameleila) reported

    old account has dms with itunes and vlending asking them to fix errors, old account has stream receipts and even ******* BR "labor", old account has song analysis and vocal appreciation threads, you name the "fan labor" and old account has endless amounts of it

  • nextpopboy 𝗥𝗶𝗰𝗮𝗿𝗱𝗼 • 💐 (@nextpopboy) reported

    @talkofthecharts Digital sales is over...Apple should immediately shut down Itunes, these sales are too disgraceful damn...

  • VK4690 Kyle (@VK4690) reported

    We’ve had him stealing our movie purchases as we purchase them in iTunes as we’re buying them. They watch your iPhone screen live as your. Using and opening apps and then they steal it by having a mobile cloud server hacker that drives next to your house.

  • chibiyibo sam 🍵✨ han lovebot (@chibiyibo) reported

    bouncing up and down WHY DONT I SEE THE SOUND ON ITUNES

  • itsremyy3000 remyy (@itsremyy3000) reported

    7M curse is broken now keep streaming and but srr on iTunes US moa

  • spicepink_ princess diana 🌙 (@spicepink_) reported

    @KyawSittThwe1 @AboutMusicYT The 4 global ambassador and world reknowned performers have done this many times with Korean songs with zero radio zero remixes and zero reduced pricing. Shut Down debuted #25 with no radio no remixes no reduced pricing on iTunes. Keep it cute babe

  • spamkmeplz tjun (@spamkmeplz) reported

    @scottbreen Whatever is in higher demand: HEIC codecs, Windows Pictures, iTunes. Another issue is the missing ability to have it in the same third party software portal as all other software, if going the co-managed "Company Portal" route.

  • hitmanbang_stan 𓆩 H̆̈ 𓆪 ✧ (@hitmanbang_stan) reported

    I can't seem to be able to purchase on iTunes idk what's the problem... It was working fine tho before I changed my phone recently 😭

  • leguminouschair aph America's #1 fangirl (@leguminouschair) reported

    @GregElgie @owlcity I still buy albums on iTunes! And I'd probably buy CDs too if I had a CD player that wasn't broken lol

  • AldoReyes__ Aldowo 🗿 (@AldoReyes__) reported

    @iupdate I had the same problem like 3 years ago, I opened iTunes files and delete every single atom of “U2”, was a pain in the ***.

  • Clitemnistra Bilha Calderon (@Clitemnistra) reported

    If you can buy ONE song on iTunes, why can’t we buy ONE digital newspaper when we want ONE article or one issue on a certain day? Expensive and lengthy subscriptions aren’t worth it

  • dpwhite48 ClaretandBlueB6🦁 (@dpwhite48) reported

    @Emily_1010x Only problem is the activity app on apple iPhones keeps telling you that you are damaging your ears. Bloody annoying when listening to iTunes that they try to tell you how loud to play your music. Just stick with how many steps I’ve done and **** off I’m already old and deaf

  • sigjudge Sigmund Judge (@sigjudge) reported

    As you can imagine, a purchased library of thousands of titles happens through substantial investment into the platform. I'm hopeful a fix for the issue is forthcoming. Until then, I suggest using the iTunes Movies & iTunes TV Show apps on tvOS until their inevitable demise.

  • PlanesNPlanets 𓊽Cody𓂀Brodeur𓊽 𓁞𓇴𓁟 ☀️🌍🌙🪐 (@PlanesNPlanets) reported

    I need to put some music playlists together, Ever since I deleted all my music like I havent figured out the best place to listen to music, I like regular YT, not the music app, like my music organization right now is terrible, Iv deleted so much off of my itunes and everything

  • grasscheesie bleh (@grasscheesie) reported

    @Spotify is down so I’m listening to my crusty-*** Apple Music iTunes downloads from 2019… ******* hurry up, I’m dying here.😭😭

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Introducing the bruh bruh, Rap Game Tiny Tim, layin' down some bars on his new song, Don't Even Try Bruh. Download it now on iTunes.

  • feyiisola JIDE (@feyiisola) reported

    Trying to use an iTunes card for my Apple Music and it isn’t working who knows why ??? I have been trying to change region also not working who knows why ??

  • LeeRayTX Lee Ray (@LeeRayTX) reported

    Hmmm, #spotify is down. Thankfully, my #itunes app is still fully loaded with music after paying $$$$ for song downloads. Back to work.

  • ahRRRi Ariana (@ahRRRi) reported

    Is my phone broken or is Spotify down? Someone give me their iTunes login

  • PollyannaDIY Jake (@PollyannaDIY) reported

    Spotify is down, which means the iTunes Match subscription I’ve had for ten years finally gets used

  • tomcoates Tom Coates (@tomcoates) reported

    @macguitar But unfortunately int he short term it would have meant less growth and revenue from the service and so probably wasn’t going to happen. It’s a shame though because I think without having to support *all* of the old iTunes stuff they’d have created a much better service long term

  • MartinGamage MartinGamage (@MartinGamage) reported

    No response from @itunes. Had a hard drive failure, transferred everything to a new drive. Now locked out of 250-odd songs as they're under an old ID that I can't unlock as it’s “invalid”. And after long conversations with Apple/iTunes nothing can be done. £200 down the drain.

  • gendon1358 Ka -VIBE 13-🍒💦 (@gendon1358) reported

    @PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.

  • FaZeBuhdeuce kayla⁷+⁹ 🌃🌅 (@FaZeBuhdeuce) reported

    @TWICE_Charts J and US onces got #1 and #2 on iTunes along with highest streams in their respective countries with the exact same terrible promo as sokor yet k onces don't pull through the same way. There comes a point when it stops being jypes fault and becomes k onces for not even trying.

  • FocusonJimin192 Only JM🐣 (@FocusonJimin192) reported

    @PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!

  • GhostNappa585 Fenwick Montgomery (@GhostNappa585) reported

    @Dreadknight25 @zollotech the trick is to first trim your audio file to less than 40 seconds, then convert it to ".m4a", then find the file and change the extension to ".m4r", then use itunes or a cloud file sharing service to send it to your iphone. It Just Works