Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 No problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in

iTunes Outage Map

The most recent outage reports and issues originated from:
Prince George Sign in
Igny Sign in
Barcelona Errors
Ponchatoula Sign in
Heidenheim an der Brenz Errors
Chía Errors

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • wreckingpedro lana correndo com um frango assado (@wreckingpedro) reported

    @Jaylen73267435 @BrandonSilv @Normani @TheGNShow actually nah the song is not doing good on US, itunes is terrible, spotify meh and radio ok, i was just asking if they have any plans to promote in the us

  • LordLDR Luis D. Rodriguez Feliciano☕ (@LordLDR) reported

    @VuduFans @PrimeVideo it's really sad that you dont have Spanish audio available on most of your movies. @iTunes has zero issues with it. But I cant see iTunes on my smart tv. Some of us want to enjoy movies with our family that doesnt speak english.

  • TheHughezy Adam Hughes🇮🇪 (@TheHughezy) reported from Castlereagh, Northern Ireland

    @jffeeney3rd @grappler_six @radrobgaming @GrapplerX @Grappler_8 @grapplerseven @bang_biskit @BangDangPodcast @WWRPodcast And sadly, iTunes is so under-used that it's shutting down soon. So getting a good ranking on it, even of MY glorious world changing shows, really isn't all that much of big deal anymore. Sadly.

  • WPatels Werner Patels (@WPatels) reported

    @AppleSupport @Vic_ram77 This is a problem that’s been happening for many for the last 48 hours. It’s one of the growing problems Apple has with iTunes and iMusic. We never had that many issues before. Don’t adjust your computer, this is Apple‘s fault and Apple must address its on own internal issues!

  • AmagiInn Beef Piston 🥩 (@AmagiInn) reported

    @aether_eyes ive always had issues where when things don't automatically sync up on my ipod/iphone, or show up in the cloud, somehow itunes has decided it wanted to mark stuff as hidden all on its own. Might be worth checking the account and seeing if that happened

  • TheSplinter0067 TheSplinter (@TheSplinter0067) reported

    @DArkracco0N Common issue. Going to have to bite the bullet to try it out though. You could try a backup and restore in ITunes, but 50/5 if that helps

  • qmacro DJ Adams (@qmacro) reported

    @SebiAbs @lvhengel Not yet ... iTunes podcast submission has been a big technical #fail so far, keep getting errors. Will try again tomorrow.

  • DTR4K DragonTechRoyale is sad (@DTR4K) reported

    My iPhone just bootlooped and wasn’t recognized by iTunes but after keeping on pressing for minutes it booted up, and it took like 10 minutes to boot. I’m sick of this phone, the camera sucks and the design is terrible. To get a good design I have to get a x but

  • InduIgentRebel Saby | #Rebel — #IrgendwieAnders ❤️ (@InduIgentRebel) reported

    My iPhone 6 Lightning Connector is broken which means my phone won't charge anymore and my ******* iTunes won't let me sync my phone with my laptop to create a backup.

  • acnelson93 Andy Nelson (@acnelson93) reported

    @PayneInsider @DaultonPotter16 @CollegeFootball @ToddFuhrman @Spotify Yeah I usually use Spotify so that iTunes doesn’t take up download space but it’s still down. Currently listening through on iTunes

  • CombsSeth Seth Combs (@CombsSeth) reported

    @LaurenJMapp @SDuncovered @adamc_perry @AppleMusic @netflix @WSJ @disneyplus It’s important to point out that both platforms are mainly a streaming service. You can’t “download” music in the same way as the old days w/ iTunes. For example, you can’t download music off Spotify onto your device or computer in mp3 or similar format.

  • Workdays_Walsh 👨🏻‍💻Workdays With Walsh👨🏻‍💻 (@Workdays_Walsh) reported

    NSYNC : *comes on my iTunes playlist for work* Me: *starts headbanging to Its Gonna Be Me* Also me: *whacks head into computer screen* My computer: *smashes* Me: *panics* Leslie: JiM iF tHaT pAyRoLl IsNt DoNe By ToNiGhT- Me: SHUT UP LESLIE I HAVE BIGGER ISSUES RN

  • awp69 awp69 (@awp69) reported

    @shivvy @AppleSupport @iTunes @Lionsgate There are many, many people upset about Apple doing crap like this and not caring at all about finding out the real issue. Even Lionsgate was not aware that this had happened. Someone from Apple probably accidentally deleted them. Fix it!!!!

  • NatOrNaruto spooky nat 🕸 (@NatOrNaruto) reported

    @NOTORIOUSKIN I used to use my mixtapes and covert the link and drag it into my iTunes and it’ll pop up in my music. But they started cracking down o. That and remove files when I updated.

  • djlesboogie DJ Les-Boogie (@djlesboogie) reported

    In some instances you absolutely need a computer with the latest iTunes installed in order to unbrick an iPhone. Never had this problem with an android.

  • codyundead CODY631 (@codyundead) reported

    @ryanb93 @TrendTechBlog @markgurman Yes. It worked with iCloud as well but messed up my Apple I did iTunes I never got the issue when trying to restore from back up that I needed to update to 13.1 or anything..worked fine on my XS max

  • Farookababa Halo (@Farookababa) reported

    iTunes is down💔

  • bookishchick Kelly Van Sant (@bookishchick) reported

    @whimsicallyours But folks sign book contracts as if scrolling to the bottom of an itunes Terms of Service agreement and clicking accept. You can't do that! It is imperative that you know what you're agreeing to!

  • Arlee82 Robin Baird (@Arlee82) reported

    @Gazimoff I just add a folder for whatever I want to add to the iTunes media directory. Only issue that has come up is it occasionally will take a minute or two for it to see it.

  • JenyUchiha1 JenyUchiha (@JenyUchiha1) reported


  • wonhwis [17's Haru🌹] (@wonhwis) reported

    Macbook wont shut tf down bc it wants me to sign in to itunes wtf

  • ShelleyElwood Ant Murdering She Devil (@ShelleyElwood) reported

    @GCraftyCraft @hotoynoodle That was never economically feasible, though I guess you can buy shows by the season on itunes or amazon (which costs way more than any streaming service if you watch more than 100 episodes cumulatively a year)

  • XpCoulson Reformed Phil Coulson (@XpCoulson) reported

    @JenPhillips721 The streaming service mode is better then cable. I pay for what I want to watch. If I don’t, I drop THAT channel. With cable/satellite, it’s all or nothing. Having season passes on places like amazon or iTunes gives me even more control.

  • celinebible Celine Bible (@celinebible) reported

    Courage and Lying Down has now entered the top 100 of iTunes UK.

  • hasanhseinabass ALI ELALI (@hasanhseinabass) reported

    @WicKeDGaming007 @PUBGMOBILE @MrxFlip @circle_last Sorry, I have a problem with the inability to purchase. I have transferred the iTunes account to a US account.

  • ellieinyourarea 𝑒lli𝑒 🌱 (@ellieinyourarea) reported

    @livingwchar I connected my phone to iTunes from a computer and had to update it through that. It took a long time but I haven’t had the issue again so try it and be patient! :)

  • Uncle_Courage Mutwanamba III (@Uncle_Courage) reported

    LRT he's canceled, I even deleted all his nonsense from my iTunes, got no time for a 🤡 who forgot who was there for him when the chips were down..

  • OrchardChurch The Orchard Church (@OrchardChurch) reported

    If you are trying to listen to the sermons via iTunes or a podcatcher they are currently not working. Our website host is experiencing a coding glitch which they are working on, but will take time to resolve.

  • Arurorirera Aru J (@Arurorirera) reported

    I refuse to believe that turning my internet connection off then on fixed my itunes-taking-an-hour-to-load-the-store problem

  • TejasTells Tejas (@TejasTells) reported

    @Aksamin @friendlyvicky @STUPIDREACTIONS Because majority of people in USA don't do piracy. Even I have stopped watching pirated movies. It is part of culture over here. You watch movies on subscription service, Movie Theater, Cable TV, Free to Air, or buy it or Rent it on iTunes or Google play store.

  • wdcnlateoctober ⚠💋𝓴𝓲𝓼𝓼𝓲𝓷𝓰 𝓽𝓱𝓮 𝓱𝓸𝓻𝓲𝔃𝓸𝓷🌅 ⚠ BAAAh! (@wdcnlateoctober) reported

    @anewdayluv omg i just heard the snippets on itunes and her tone on courage is so good but why the hell did she slow down lying down

  • BeseechU Suffereign (@BeseechU) reported

    @KazeHhg @iTunes @eshonburgundy Word. It’s just down right a crime to not buy this brother’s material. #supportchh

  • DFSJoeBrown Joe Brown (@DFSJoeBrown) reported

    @PinnacleSports @InfogolApp @JAKEOZZ @PinnacleBen Just wanted to give you a heads up. Tried to download the podcast through iTunes and it was having a downloading error. Might need to resubmit it

  • bryanharding Bryan Harding (@bryanharding) reported

    @slowdownshow @OvercastFM @slowdownshow Don't think this is an issue with the @OvercastFM app, as I just subscribed on iTunes and checked your website...both have today's episode at 62 seconds and not the usual 5 minutes.

  • drakkenmensch Drakkenmensch (@drakkenmensch) reported

    @morningstream episode 1788 "could not be downloaded at this time" from itunes. Just pointing out these NEVER get fixed later. A download broken now is broken FOREVER.

  • kamitsule_song かみつれの聴いてる曲 (@kamitsule_song) reported


  • SpectreHuntress Waiting for the 2020 vision (@SpectreHuntress) reported

    @ppyvet @Apple They are removing iTunes and making it a monthly subscription streaming service. At least when I paid per song, I knew where my money went.

  • WayneJa666 Wayne Jackson (@WayneJa666) reported

    @iTunes great service but absolutely shockingly awful when it comes to refunds!! #annoyed #wheresmymoney

  • hatsandfruit 💜Flute💚 (@hatsandfruit) reported

    @cubewatermelon @iTunes this happened to me with a queen album literally years ago and To This Day i still cannot play that album and i have no clue how to fix it. apple you are SEVERELY broken.

  • cubewatermelon Mary Cagle (@cubewatermelon) reported

    @wrath_of_math @iTunes I don't understand how it's forever This Broken lol!!! at least I'm usually able to Gain Access to my Purchases >:|

  • EugeniaLoli Eugenia Loli (@EugeniaLoli) reported

    @antonio_lobo Nobody wants to buy from Vimeo. Not to mention how slow it is there. They prefer Amazon or itunes. Problem is Amazon pays cheap and iTunes too high to enter.

  • gaijintendo gaijintendo 🍑💨 (@gaijintendo) reported

    @metalmouthshow @Spotify @iTunes I'd hunt them down... and shame them.

  • reesebangtan Reese (@reesebangtan) reported

    @vintagewhxre @blepofhwa @ruiofsunshine_ Dumb.. u have to be in the US to get number on US itunes.. it's true that he's ppular in china but in the US he is a nobody which by the way the issue happend..he's chinese fans use VPN to make it count on US itunes.. yall r dumb & stupid who don't know how US itunes work..IDIOTS

  • HershNiFersh 🍫 Hershy | チョコ姫 🍫 (@HershNiFersh) reported

    So I broke down and bought the Shadowbringers album on iTunes...and then proceeded to buy the entire soundtrack for every expansion >.>

  • Producer_Lou Louis Peduto (@Producer_Lou) reported

    @QuiverDigital Excellent Service! Paid $1000 in April and my film still isn't on Itunes and Google Play! "Happy Customer"

  • KayThaGod OG CANNON✨ (@KayThaGod) reported

    I was about to curse Apple out for telling me to log out my iCloud to fix a problem with iTunes and all my music disappeared

  • CapitalEdgeNY Capital EdgeNY (@CapitalEdgeNY) reported

    Latest @Windows update caused itunes to not recognize. Google phone not recognized and scroll down. Install a driver. Easy fix.

  • MochiPJAMas 💜🄱🅃🅂 🄸🅂 🄱🄰🄲🄺🌌 (@MochiPJAMas) reported

    Ugh, I hate opening iTunes on my laptop. It won't shut down again unless I re-start my system. THE THINGS I DO FOR YOU BOYS WHO I LOVE SO MUCH AND THIS IS MY FAVORITE SONG ANYWAY so I'll just shut up now and go buy it. LOL 😬💜🌌#MagicShopIsOpen #TheGroup #PCAs #BTS @BTS_twt

  • KCEsq Kevin Casini (@KCEsq) reported from New Haven, Connecticut

    @LamyJ We’re downloads / iTunes a lack of computer problem. Now phones are much cheaper and ubiquitous

  • JCarpenter1416 Joshua Carpenter 🎧🙀⚜️ (@JCarpenter1416) reported

    @seanvaughnjovi I do, but to be fair, I've never owned an iPhone. I saw early on in the iPod days how locked down Apple was going to be with itunes. Google was more open source and had an underdog vibe. That suits my sensibility. Lol

  • noxidsoft Noel Dixon (@noxidsoft) reported

    @Apple Going insane trying to remove (de-verify) an old credit card from family managed account. Updating online, as the family organiser, never flows down to the device. 9 year old #iTunes middle-ware seems as broken as ever. Stuck in a loop!

  • gaxiola David Gaxiola (@gaxiola) reported

    Around this time, I started getting new dialog in iTunes indicating my session had timed out. It took a couple of tries but I was finally able to sign in & see my account page. I don't know if it just took 30+ minutes for me signing out of a device to have an affect ... 7/

  • gaxiola David Gaxiola (@gaxiola) reported

    The Apple chat CSR actually identified the root cause of exceeding the number of devices but I couldn't manage them in iTunes because of the error dialog & being unable to actually view my account. I signed out of iTunes on 1 of my devices but this didn't immediately help 4/

  • gaxiola David Gaxiola (@gaxiola) reported

    2 issues with this error message: 1) It doesn't indicate the root cause of the error for the user to fix, 2) Once exceeded in this way, it affected all devices associated with my iTunes account. Suddenly I saw that error message on iTunes on my Mac as well as other iOS devices 2/

  • gaxiola David Gaxiola (@gaxiola) reported

    Today I ran into a "iTunes is unable to process purchases at this time" error while trying to set up a new iPhone. After 30 minutes of tech support chat, the real issue became clear: too many iTunes account associated devices 1/

  • AndrewSchlanser Andrew Schlanser (@AndrewSchlanser) reported

    @thinkingpoker @PhilGalfond I always had issues with Itunes Podcast App where it would say episode not available- I finally made the switch to Overcast App and haven’t had any issues.

  • nctado 𝙋𝙡𝙪𝙩𝙤 (@nctado) reported

    @leetaeu @choiraesnug @niggarmy @taeilsuniverse @winwinswife And like I said they don’t count for US iTunes chart. The whole point of the chart is to see how well it’s doing in the US. I understand the China situation, I literally already stated what the issue was. It’s against iTunes rules to chart a song in the US charts using VPNs.

  • lCONICO taylor swift no alive stan (@lCONICO) reported

    █  █  █  █    █ _ taylor swift’s stactic system of a noise that went #1 down on itunes canada discography

  • lCONICO taylor swift no alive stan (@lCONICO) reported

    █    █  █  █  █    █ _ taylor swift’s stactic system of a noise that went #1 down on itunes canada discography

  • lCONICO taylor swift no alive stan (@lCONICO) reported

    █    █  █  █  █    █ _ taylor swift’s stactic system of a noise that went #1 down on itunes canada discography

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error