iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 10/26/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (60%)

    Errors (60%)

  2. Sign in (40%)

    Sign in (40%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
United StatesBelleville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ShingetsuMoon Shingetsu (@ShingetsuMoon) reported

    Running into the extremely frustrating problem of an album I purchased on itunes no longer being on itunes so itunes isn't recognizing it and isn't transfering it properly.

  • jjaajjss JJ || STREAM VEGAS AND I LIKE YOU ✨️ (@jjaajjss) reported

    @WEEKNDCHARTT @Kolinerz @chartdata Was 23 million the biggest 24 hour debut at the time? If not then that's not a record. Also these records specifically in 2019 do not count because they cannot be broken now. They are achievements not records. Was 97 number ones on iTunes the biggest? If not then it's not a recor

  • pilky Martin Pilkington (@pilky) reported

    @BigZaphod I remember when it used to be the case that if iTunes started ******* you knew your computer really was having problems and needs a restart

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    It's ya boy, Hipster Hopster, layin' down some bars on his new album, Hella Hungry. Cop it now on iTunes.

  • dylanwing1 Aric (@dylanwing1) reported

    IM DONE WITH @iTunes. I SHOULD BE ABLE TO RECOVER MY APPLE ID THRU EMAIL. BUT U SUCK. SO NOW MY "NEW" PHONE WON'T LET ME CHANGE MY ITUNES SIGN IN. @AppleMusic @Apple

  • sir19631 sir1963 (@sir19631) reported

    @jdalrymple Bring back a real version of OSX server. Bring back Airport, use the Apple TV as a base station Fix iTunes so sharing can be done like it used to be able to. Make IOS/OSX a better product, don't use services as lock in, I will use it if it is better. I do NOT do subscriptions

  • MrCrapHead Germaine 🏴 (@MrCrapHead) reported

    @RymdWong Definitely weird. There isn't an issue with my friend's phone though (It's an iPhone XR) otherwise. And with the same cable, it syncs with iTunes fine.

  • emplexx emi (@emplexx) reported

    @shadowbIood @kasswick @MistedTw1ster and because of how outdated the windows itunes app is i thought itunes is just some abandoned service that they yeeted and replaced with apple music, and the reason why it's still on windows is because, well, they don't care about windows

  • todricksteam Todrick Hall Street Team™ (@todricksteam) reported

    @harte_karen I haven’t had any issues with listening to the album via ITunes. Perhaps contacting apple care about your account.

  • dylanwing1 Aric (@dylanwing1) reported

    **** U APPLE. **** U FOR LOCKING ME OUT SO NOW I GOTTA MAKE A NEW ITUNES. THIS IS MY 3RD APPLE ID. LITERALLY. I CAN SIGN IN ON A AMDROID NO PROBLEM. BUT BECAUSE OLD IPHONE IS BROKEN WITH AN OLD NUMBER, I CANT RECIEVE A VERIFICATION CODE. WHICH MEANS PLAYLISTS ARE GONE.

  • _AlexYates_ Alex Yates (He/Him) (@_AlexYates_) reported

    @AppleSupport Got there in the end. Needed to use multiple devices though. In the end, windows PC plus downloading and installing itunes worked. I've never owned an Apple product before It just seem's bonkers that you need to do all that for a TV streaming service.

  • PsychosisFuzz Hoarder of old game stuff. (@PsychosisFuzz) reported

    @froogbanana Buying something with DRM, guarantees it doesn't belong to you. See also iTunes, secureROM, anything that needs to connect to the internet before working, all useless in times of trouble.

  • lirelum bark bark woof (@lirelum) reported

    @ardentPuppy_ i think they should put more effort into it, its pretty clear that a lot of iphone users with windows pcs are using spotify instead of apple music because itunes sucks on windows, and no ones gonna switch computers for a music streaming service

  • miklos_akos Akos Miklos (@miklos_akos) reported

    @Gamer_Shy_ Why would I want to play games on a machine specifically designed for work? Also neither the App Store nor iTunes (which doesn't even exist on macOS anymore) are shoved down your throat, you can choose to not use them just like on Windows. Microsoft is more aggressive with this.

  • Sowyzer Nenufaw (@Sowyzer) reported

    @shadowbIood Maybe the problem was my version of itunes then

  • breezydayH Heather (@breezydayH) reported

    @closer2fine I’ve thought about breaking down and buying it on ITunes or Amazon prime. It’s really a travesty that it’s not streaming anywhere.

  • 1dtpwk_28 Morgan ◟̽◞̽ (@1dtpwk_28) reported

    KEEP STREAMING #lifewaster ITS GOING DOWN ON THE ITUNES CHARTS

  • NotBumpWills Sensei Thunderfist, MD (@NotBumpWills) reported

    @JPosnanski They get us on the ground in one piece and right side up they can read the iTunes terms of service in Klingon as far as I’m concerned.

  • jjaajjss JJ || STREAM VEGAS AND I LIKE YOU ✨️ (@jjaajjss) reported

    @WEEKNDCHARTT @Kolinerz @chartdata I accidently delete the tweet but if you read what it said it said that the 2019 records don't count because they can't currently be broken plus the iTunes and YouTube views don't count if they weren't the biggest at the time

  • dylanwing1 Aric (@dylanwing1) reported

    Because the Itunes is attached to this new bullshit account I had to make, just to turn it on. I know my sign in. Thats the worst part.

  • Pezzamystic1 Pez (@Pezzamystic1) reported

    To @Apple users, I haven't used my iTunes account for about 8 years but received an email saying my account was locked because of too many login attempts. Should I bother unlocking it or leave it? It's been over a decade since I last used any #Apple products 📱

  • domchristie dom christie (@domchristie) reported

    @JamesCridland @_PodLink @mijustin It seems like ~10 services use the iTunes ID, ~5 use the feed URL, and the rest use a custom ID (which I assume require lookups to that service?)

  • blackhawkpat Patrick EA Griffin (@blackhawkpat) reported

    @cbk20 @Yankees Open the app on your television and use your Apple or iTunes login.

  • kplightning fabian 🪐 (@kplightning) reported

    @TheWitnessedBoy and daisies did decent it went #1 on itunes with over 4k sales.. spotify is her only problem and thats due to lack of playlisting

  • tiel_ebooks cockatiel ebooks (@tiel_ebooks) reported

    But Jesus bent down for some working music and haven't put it in iTunes yet.

  • PatFoodCatFood Patrick 🤠 (@PatFoodCatFood) reported

    how on earth is itunes for pc this broken and unusable in the year 2022

  • scott_wiggle scott (@scott_wiggle) reported

    @ghjpop1 @ChartEssentials @ladygaga But you’re trying to imply that iTunes shouldn’t have weight in the Billboard 100 and that will only perpetuate the problem I just mentioned. The song it’s popular enough to get people to buy it

  • plexamp Plexamp (@plexamp) reported

    @FistfulOfDave @plex it’s a consequence of the server implementing the same approach as itunes. the queue actions affect an “up next” region which doesn’t exist until you manipulate the queue in some way.

  • VidrioCafe Vidrio Cafe (@VidrioCafe) reported

    @philtrem22 @LinuxSeb macOS is mostly good. A friend just got into confusing trouble by allowing iCloud to take control of files. I got into trouble one time by letting iTunes do what it wanted with my music. And of course the shell (zsh) is different from bash, if you're used to bash.

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @Jimmy27BronxNY Isn’t that a you problem? Nobody forced you into an expensive tv package. Baseball on Apple TV+ doesn’t require a subscription to anything. Just use an iTunes/Apple ID. $10/month Peacock is admittedly more annoying since they only have one game a week.