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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Playback Issues (38%)
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Errors (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Xalapa de Enríquez |
Playback Issues | |
 Des Plaines |
Sign in | |
 Sélestat |
Playback Issues | |
 Guayaquil |
Sign in | |
 Kirkland |
Sign in | |
| Regina |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Browns_Daily
(@Browns_Daily) reported
@Benjihanna10 @BeauBishop It's an issue with ITunes. We are working on it with them to get the show posted.
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NervRenders
(@NervRenders) reported
@Apple Why aren't my song uploading to iTunes Match? Thousands of people are having this problem and you refuse to acknowledge it. Why am I paying for this service I cannot use?
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Goon Pod
(@goonshowpod) reported
Is anyone having an issue downloading the podcast from iTunes? There seems to be gremlins afoot
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Jonatha
(@iamJonatha) reported
@AppleSupport After 5 hours spent on phone with your specialist still haven’t found a solution. It’s not my Mac or account, it’s your iTunes Match service (cloud) the problem… many users have my same problem!
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ben
(@dontstartswift) reported
@BLACKlANA00 @talkofthecharts @DUALIPA it’s already doing better on US apple music, spotify and itunes than pov ever did when it was a single, let alone high at radio, sit down
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🏴
(@brunotverygood) reported
I’m on the phone wit the CEO of iTunes he’s telling me khaled #iwannabewithu only been on iTunes for 1hour and u selling like crazy my staff is telling me the servers is about to shut down I gave them the ok to add the most powerful servers to handle this #iwannabewithu congrats
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John C. Bailey
(@john_c_bailey) reported
@IAmBirgitta Okay, here's the problem I'm having, at least on my phone. I can log into Apple TV but when I try to start a trial it insists that I also be logged into iTunes which isn't available to Android. iTunes available via Microsoft? I could log in there. Prawley have an account fiik.
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Vodafone UK
(@VodafoneUK) reported
@chlooeeeexx Hey Chloe 👋 We had a few issues with our app a few days ago, but this has been resolved & it's up and running again. Please check you're running the most up to date version of the app through Google Play or iTunes app store & restart your phone before trying to reconnect. Mark
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molly
(@rocketroad38) reported
@LyfeOfRyley Having health issues a in campus doctor order blood work avd a urine sample to iTunes sample to ruin our a uti
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Barry Johnson
(@BarryJo02088714) reported
@tim_cook @AppleSupport @AppleMusic I’ve just started a iTunes Match subscription and I’ve been waiting for five days to have my library matched. If it’s not working or planning to be discontinued why take the money for the service you either can’t or won’t supply?
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Eplelunden
(@Eplelunden) reported
c") Am I the only one who managed to download #DONDA from itunes before it was taken down and postponed to the August 15th.. ? #Music
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Johanna
(@Johanna23795203) reported
@JamesASupport3 @JamesArthur23 Having trouble per order on iTunes 😥😥😥😥
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NervRenders
(@NervRenders) reported
@AppleSupport Why aren't my song uploading to iTunes Match? Thousands of people are having this problem and you refuse to acknowledge it. Why am I paying for this service I cannot use?
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Lord Clopax de Pyke
(@ClopaxdeTralala) reported
@iTunes WHEN are you going to stop ******* things with your ****** app ??? 3 ******* hours I'm trying to update my damn phone you sacred retards, and your app waits the last ******* second to output and error ? **** YOU
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Russell T. Warne 🇺🇸🇨🇱
(@Russwarne) reported
Music piracy plummeted when iTunes started selling songs for 99¢ each and later when streaming services, like Spotify, became popular. Maybe piracy of scientific articles (à la sci-hub) will plummet when publishers have a cheap subscription service or charge 99¢ per article.
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Aaron
(@AaronCook81) reported
@game_whisperer @Apple @AppleSupport My issues with iTunes Match was i would add tracks to my library, later reinstall the operating system, sync match and some of my music with cuss words come back as clean versions. As well as importing say the cable guy soundtrack, some tracks Unavailable to play or download.
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Alan MacDonald
(@alan72macdonald) reported
@AppleSupport How long are you going to remain silent on the issue with iTunes Match/Apple Music? Days of being unable to sync tracks across devices is unacceptable. #iTunesMatchBroken #AppleMusic
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NervRenders
(@NervRenders) reported
@iTunes Why aren't my song uploading to iTunes Match? Thousands of people are having this problem and you refuse to acknowledge it. Why am I paying for this service I cannot use?
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James Sharp
(@James_Sharp) reported
@TheRealCyber5 Yeah, Sean Fanning is one ingenious SOB. The same code used by Napster is now used by Amazon, iTunes and every other legitimate download service. I hate that it shut down the brick and mortar record shops, but they are making a killing now.
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ChaiTea
(@ChaiteaW) reported
@halsey @IMAX There isn’t a showing in my area but will the movie eventually be available on iTunes or some streaming service?
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Madge Weinstein🦪
(@bloatedlesbian) reported
Apple’s Music app and Podcasts app are both riddled with bugs right now. iTunes Match is totally broken, you can’t reorder songs in the up next queue like you used to be able to, and Podcasts can take 24 hours to update. Mess mess mess. #aapl #iTunesMatchBroken
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DiploRaptor
(@RaptorDiplo) reported
@UCThomebrew Watch the terrible episodes of my pidcast The Random Cast as I attempt to find what I need to get it on itunes
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Courtney Conquers
(@courtneyconquer) reported
My iTunes library is the messiest part of my life, hands down. It’s worse than my drag closet AND my credit history
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Derek Barrera AI
(@DerekBarrera_AI) reported
My iTunes Radio is so terrible.
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Gary Rosenzweig
(@rosenz) reported
How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?
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Matthew Poloskey
(@MatthewPoloskey) reported
@KanyePodcast @hasitleaked The iTunes listing is 24 tracks. That can obviously change but I doubt that it’s gonna go from 24 down to… say… 12. Even the first Atlanta show was 50 minutes and 15 tracks
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nico887
(@NicoNico_SAV) reported
Hello @AppleSupport, @Apple, @AppleMusic, #iTunesMatchBroken. Can you clarify the situation ? It seems that iTunes Match is not working since 3 weeks for iTunes Match as well as #AppleMusic subscribers. Several forum are reporting the issue. Thanks !
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John 🦧
(@largebutcool) reported
Spotify threw some kind of conversion error importing my iTunes playlists and replaced Beyoncé’s ‘Formation’ with a Pentatonix style white girl cover, all the lyrics UNchanged. And let me just say Big Yikes
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kat
(@Kitdoer) reported
I'm on the phone wit the CEO of ITunes he's telling me kanye #donda only been on iTunes for 1hour and u selling like crazy my staff is telling me the servers is about shut down I gave them the ok to add the most powerful servers to handle this #donda
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Chris Connor
(@DjChrisConnor) reported
Major issues running @Serato with @iTunes ,causing major delay and lag. Any advice would be much appreciated. Don’t fancy having to move all my music out of iTunes