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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 06/20/2024 00:55

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Playback Issues (75%)

    Playback Issues (75%)

  2. Errors (25%)

    Errors (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWarrenville Errors
BrazilRio de Janeiro Playback Issues
BelgiumHuy Playback Issues
MexicoXalapa de Enríquez Playback Issues
United StatesDes Plaines Sign in
FranceSélestat Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • rou_revisionist Raj Patel (@rou_revisionist) reported

    @styler If $$ not a problem then a new Mac might be in order if you have to weigh up $3-500 to replace hard-drive vs selling or relegating to kids-pc/itunes-pc and getting new one.

  • orphaemae OrphaeMae_Wells (@orphaemae) reported

    @AnnKoontz4 @SenorBeaumonto @RealJamesWoods They didn’t take them down. They removed their apps from iTunes and Google play. The sites are still up and running, although slowly from what I hear. They are overloaded with people leaving Twitter and making the switch.

  • Tchaigothsky nasty little fero baginses (@Tchaigothsky) reported

    “I’m having trouble importing my 311 CD into iTunes” is a sentence I just said that is so on brand. What year am I living in.

  • KingofToons DisneyWeen Mat (@KingofToons) reported

    @Grrn_JayNrrd01 It's on the Canadian Nick+ service on Amazon and iTunes, it's not lost media

  • iMikla Michael Aichlmayr (@iMikla) reported

    @HackAWeek ***> THIS! <*** I'm still buying CDs (and some vinyl) and ripping myself. Thrift stores still have a good selection of the older stuff, and Exact Audio Copy can even fix most of the errors. I thought iTunes dropped the DRM on music. No? Aren't those also only 128kbps AAC encoded?

  • zaynconnexion Nilou | VIBEZ (@zaynconnexion) reported

    @myheartmiss1D @ZaynReport Yes! And plsss BUY VIBEZ ON ITUNES if u can :) they give funds too if there's any problem

  • TREASU12EW00 ًyani (@TREASU12EW00) reported

    @lulilyla Wait, i researched it and and its says apple music is a streaming service. So you don't really have to purchase songs from itunes.

  • alwayslisoo thea (@alwayslisoo) reported

    how do you fix an iPad 2 that is stuck on boot loop? My home button is broken and so I can't do a hard reset 😭 Connecting to iTunes won't work too since it needs the home button as well 😓

  • butter_blox ButterBlox (0/4) (@butter_blox) reported

    which this lady had already given a lot of money to the facebook lady, and this lady had a $50 iTunes giftcard in her hand my mom started asking questions and the lady kept cursing im very confused, but she is staring at the house rn with her window rolled down help

  • Zacco333 Clickblade EOYs (@Zacco333) reported

    @flopsatay @Dircashede now iTunes isn’t even recognising there’s a disc in the drive. I give up it’s too late for this and I’m concerned I’ll damage the disc if it’s not working

  • borhapblues teuta⁷ married blonde jungkook (@borhapblues) reported


  • BlakeTheRxGuy Dr. B (@BlakeTheRxGuy) reported

    Having an issue with my iPhone and need input... I purchased a couple of songs on iTunes, but they are not showing up in my library. However... You can search for them by name and the icon is there, but it will NOT play anything. Re-downloading from iTunes also not working.

  • RealAlexDuke Alex Duke (@RealAlexDuke) reported

    @RockyTopSkiBum How will it grow? It is already been shut down in the iTunes and Google Stores.

  • donaldoliva donald oliva (@donaldoliva) reported

    Take down parler app from ITunes Store

  • littleZGZmix LittleMixZgz (@littleZGZmix) reported

    @jadesdojaclit That’s our problem we do so well on iTunes and apple music But our Spotify streams are awfull

  • TheReaper60901 Hue Morris (@TheReaper60901) reported

    @Pink I wonder how you would like it pink if all of a sudden they censored your music? What what if they took it off the air off all platforms off all social media off of YouTube Spotify iTunes shut everybody's account down that ever plays the song because it's been deemed dangerous

  • perfectlywave athali (@perfectlywave) reported

    @bluebackupacc there was no point in mentioning sabrina or billie.. you could have just said that drivers license is #1 on us itunes and #2 on us apple music, no need to bring others down

  • keyakittes lidia (@keyakittes) reported

    @dokioda im trying to make a japanese itunes id right now bc some people said i should do that but it said that there were problems with processing at the very end so i have no idea what to do now

  • ben_r_0 ben (@ben_r_0) reported

    After waking up to find i had forgot to charge it last night, I charged it up whilst going to shower, I find it's constantly bootlooping. Power button and down volume button. Tried updating via iTunes on my laptop about 3 times, gets to the end of the update and... Bootloop :(

  • alwayslisoo thea (@alwayslisoo) reported

    how do I fix this 😭 home button's not working, I can't do hard reset. can't connect to iTunes as well 🤧

  • TheManWilson511 Dan Wilson (@TheManWilson511) reported

    @EdieGruber02 @Pink Eddie... I’m sure she’ll miss your 2$ iTunes download. Well played sir. Pink net worth down from $200 million to $199,999,998.00

  • zayn4119 ZAYN_VIBEZ (@zayn4119) reported

    @zaynsfilms we need to focus on itunes sales its going down crazy 😴

  • taylorswiftglow afterglow ♡ (@taylorswiftglow) reported

    Olivia Rodrigo is proving that she is a swiftie with her terrible release date choice, she'd be #1 on itunes, apple music & top 10 in bb100 if she released it 1 week early/late. But now she is blocked everywhere either by taylor or the morgan guy and wont enter top 20 in bb100 💀

  • AustynWay Austyn Way (@AustynWay) reported

    @MacRumors iTunes remains terrible.

  • ST4Rwesley wesley✰☾ (@ST4Rwesley) reported

    @Voltics actually, maybe i don’t. if i log in on your account and use my iTunes to buy gems, will it be in USD since it’s my iTunes or AUD w/e since you’re on aussie server

  • dattmyar Deep State Always Wins (@dattmyar) reported

    @foosiesdad @iTunes Have it. They’re not censoring, but they are propping up the radical left through “woke marketing” & funding through their charitable arms. The service is good but all it does is play the same songs. If I could combine my 5 daily mixes into one master mix, that would be good.

  • finallyfeup David (@finallyfeup) reported

    @VerizonBusiness I will never buy another Apple product normal anybody in my deeply vast family due to their censorship. Apple is a communication company and nothing more I’m getting rid of my Apple TVs getting rid of subscriptions to iTunes and I will find another service

  • ZeroArmour Allan Randall 알란 란달 (@ZeroArmour) reported

    Anyone having trouble with #iTunes? Every time I try to make a purchase it says I need to verify my Payment Information, but it won't let me do it!

  • Cherise77913959 queencherise👑👑👑 (@Cherise77913959) reported

    @TMobile is confusing me! I have a iPhone it won't let me unlock it and they saying I have to go @iTunes or @app to fix the problem and now TMobile saying how to call to unlock my iphone. I just need help 🤷

  • jeffhnaz Biden is illegitimate! jeffhnaz (@jeffhnaz) reported

    So parler is banned on Google and itunes because they don't want to give up 230 protections that twitter and facebook abuse. Why are they not banned from Google and apple ? Facebook was how the mobs who burned cities down organized. As well as Twitter