iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • midytheimp Emily Lonalé (@midytheimp) reported

    @GirlOfSelfLove @welcome2nutland @IGN Same here. If I want to watch something that’s not on a streaming service or don’t want to pay for a new one, I’ll just buy them on iTunes or DVD/Blu-Ray.

  • HSSVISUALS ً (@HSSVISUALS) reported

    rip prince philip. my heart is broken but i guess we were all #BORNTODIE! buy #BORNTODIE by lana del rey on itunes.

  • lana24151 𝐘~ dangerous to interact with era🪦 (@lana24151) reported

    @WHITEH0TLDR rip prince philip😔😔😔my heart is broken but i guess we were all #BornToDie! BUY #BORNTODIE now on iTunes!

  • realJoeJT Joe 'the Rock' Johnson (@realJoeJT) reported

    @Spotify For every minute that you do not revert the desktop app back to its previous state, before this terrible update that is an abomination to the eyes, I will put 20p towards an iTunes premium membership or whatever ******** they call it now. You have been warned

  • TTomalin Tom Tomalin (@TTomalin) reported

    @salutemoments13 Knowledgeable for this helper have done enough to hopefully remedy the problem .. but it’s up to me to drink water like a fish now lol. SOO.. sorry ,All told I Haven’t had time to listen yet( on iTunes).. But Hopefully TONIGHT. And then I Will tell You..🤞..

  • haightsthomie Haight Street Homie (@haightsthomie) reported

    I really want to rewatch Mad Men this weekend (it’s my favorite show) and I don’t want to pay for AMC’s streaming service, do I pay $35 to buy the series on iTunes?

  • hotstar_helps Disney+HS_helps (@hotstar_helps) reported

    @bh_va Yes. You can subscribe & cancel anytime before next renewal. You will still have access till the end of that billing period. But do not worry, we always look out for our users and issue refund(if it's paid directly to us and not via iTunes)if they do not wish to continue.

  • GoyaHecc Do$e (@GoyaHecc) reported

    @LUVWRLDDD Nah that would be iTunes. Apple Music is like Spotify you just pay for the service every month and you can listen to whatever you want. I got Apple Music because they have some exclusive like interviews w Zane Lowe, The Weeknd’s Memento Mori radio show, and Frank ocean’s ENDLESS.

  • HSSVISUALS ً (@HSSVISUALS) reported

    rip prince philip. my heart is broken but i guess we were all stop #BREATHIN at one point. buy #BREATHIN by ariana grande on itunes.

  • leehericks Lee Hericks (@leehericks) reported

    @nomoreconfig @dhh But that was because iTunes was a service you paid for and it allowed Windows users to have an iPod. Makes sense. iMessage on Android would just be Apple paying for messaging servers and getting nothing out of it because they don’t shove ads down your throat nor sell your data.

  • finbleu Finbleu (@finbleu) reported

    @hasufl It reminds me of pre-iTunes when file sharing was somewhat curtailed in the U.S. The gov’t started suing individuals since they couldn’t shut down peer to peer file sharing. I think the answer is yes, as the gov’t will eventually go after users of non compliant protocols.

  • lolswift13 XO 💛💛 | Fearless era 2021 (@lolswift13) reported

    Ok @taylorswift13 @taylornation13 it's time to discount the songs on iTunes because it's starting to get pushed down by other songs

  • Patriot_Pat1 Patrick Sheridan (@Patriot_Pat1) reported

    My #iTunes keeps erasing my unlistened podcast episodes only to have them reappear after a few reboots. Has anyone else encountered this problem? If so, were you able to fix it?

  • anomaly_spatial Spatial Anomaly (@anomaly_spatial) reported

    @JosephStash Getting broken up with via an iTunes end user license agreement.

  • jackEdaytona david binch (@jackEdaytona) reported

    @thebrohart I admittedly came in with low expectations. I remember reading all the news about it in high school. Then it came out on my mission and everybody told me it was terrible for years and years until I just finally rented it on iTunes a couple years ago and I had a blast

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