iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
New York City, NY 1
Portales, NM 1
Jacksonville, FL 1
Seattle, WA 1
Verona, Veneto 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • GazzaRuss89 gaz (@GazzaRuss89) reported

    @amyclement94 Had the same issues with plug in headphones with iTunes so at a guess would sag it was the headphones

  • glowingcIoud emi saw nwh ☃️ (@glowingcIoud) reported

    why are my broke ***** plays on itunes going DOWN?

  • shrillian69 🕷Mental Jillness🐍 (@shrillian69) reported

    tried to plug it into my laptop but i dont have itunes so i downloaded it but i dont remember my apple password so i cant log into it and i have the password written down... IN MY PHONE NOTES and it wont let me reset pw without an apple device which i dont have BC MY PHONE BROEK

  • whatsanittx ŧɑinά (@whatsanittx) reported

    @xradiatlove @mileyccharts @MileyCyrus #1 on iTunes Brazil is equivalent to 160 to 170 copies. Only those who have prior knowledge of the platform know how it works. Now, if you're dumb, it's not our problem 🥰

  • CambridgeGeek The Cambridge Geek (@CambridgeGeek) reported

    The pinecast problem is now fixed, so it's pretty much showing everything. Only problem is podcasts that only define itunes:image and don't define <image> itself, but it works relatively well now.

  • bduerden75 Bill Duerden (@bduerden75) reported

    @AppleSupport had an issue with iTunes today. Tried chat because you all aren’t accepting calls til next week. Never been able to resolve an issue through chat and today was no different. C’mon Apple…

  • bengillam Ben Gillam 😷💉 ❤️ NHS👨‍⚕️👩‍⚕️ (@bengillam) reported

    Genuinely curious does anyone still want or buy iTunes/App Store vouchers? Most apps these days seem to be free to play or free to use with subscription and music via subsection service wonder if they are really as relevant these days

  • kenanwang Kenan **** (@kenanwang) reported

    @Austen @billyisyoung I’ve thought this for a long time, that Napster wasn’t successful primarily because it was free but because it was easy. iTunes then Spotify made it just as easy to pay for music (or close) and that’s what put down illegal music more than the lawsuits (though those we needed too)

  • HueyAmaru Huey Amaru✊🏿Brujo (@HueyAmaru) reported

    apple yall could have wished me happy new year before yall cut my itunes for payment problem

  • FoxResurrected Sarcastix The Gall (@FoxResurrected) reported

    Got a response from @Apple re my ongoing iTunes issue. Links to pages in their website that I’d already exhausted. Because I’m not a moron so that’s obviously the first place I looked. They clearly haven’t a clue what’s up with it. Strummer would’ve kicked their doors off by now.

  • packetlevel john gonder (@packetlevel) reported

    @ShawnKing Yeah - although I've had a lot of trouble with iTunes on Big Sur, coming from the MBP on Catalina - at least my production apps all work - sheesh -

  • Alex79Pat PatAlex79 (@Alex79Pat) reported

    @richardmarx Lol.. the only problem... Changing from apple os to android... Even when you bought it... Tough ... Thx iTunes... Songs & movies...paid,but not having rights to view elsewhere. 😓..

  • WilsonFrontier @WilsonFrontier 🖖🏻😷 (@WilsonFrontier) reported

    @Grigio_Guy @ANDREWGOLDMUSIC @goldengirlsnews If she's the artist who sang the show version, yes. There's a full version. Used to have it as an MP3 back in the 2000s. Now it's gone. Can't even find it on YouTube. Not on any streaming service. Guess Disney locked it up? Hope they release it. Itunes, Spotify, etc.

  • BlYEOL 🍒 (@BlYEOL) reported

    first they took down the video of go away go away from youtube, it isn’t available on iTunes here and now they’ve taken it down from spotify too, this is very annoying

  • seandc02 Seandc02 (@seandc02) reported

    Meta mask bitcoin Ethereum eth dogecoin nft project funding government subsidiary grant student college loans #nft #hacked my blah blah account was hacked itunes apple microsoft customer service support wallet crypto cryptocurrency hacker blackhat whitehat For the bots

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