iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1
Lenoir City, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Inez_161 Inez¹³ 🧣 (@Inez_161) reported

    @margaritapixxa How much bundles you think she would've sold? 400K? 500K? No, it's impossible to sell this much on website. It would've been down for days. Also, the album reportedly sold like 400K albums on iTunes alone. Evermore, was her second surprise in span of months, had no physicals too.

  • rooksvo Walter RooksVO (@rooksvo) reported

    I recently did an audiobook and then, just like that, the book was removed from Audible and Amazon and iTunes because there was a dispute with the rights owner and the rights to the book. Hours and hours and hours and hours, down the drain.

  • BenVonDOOM Herald of Galactus (@BenVonDOOM) reported

    CLB losing its grip, it’s been marked down to $7.99 on iTunes.

  • LilTropp Willie speaks/listens (@LilTropp) reported

    Am I the only one having problems with finding @MeekMill's album on Itunes @AppleMusic

  • bondegezou Henry Potts (@bondegezou) reported

    The cat just stepped on the keyboard and tried to delete "The Western Edge" from iTunes, so I'm putting him down as that not being his favourite...

  • michaelq Michael Quinn (@michaelq) reported

    @EFTM @trevorlong The Social Network podcast file seems to be broken? Can’t load on iTunes, Huffduffer or Overcast. @StephenFenech

  • MartynS71379956 Martyn Shaw (@MartynS71379956) reported

    @JA_Updates James arther emily is number 64 in iTunes chart so it falling down again. I thought emily would at least get into the top 40 chart because its a good song.

  • LadyNuala Nuala⁷ 💜🐙 (@LadyNuala) reported

    Has anyone else encountered this? It is NOT that the card is tied to too many accounts, that is a completely different error. When I contact the chat support, they say there was an automatic security block placed by iTunes, and that they can remove it. Sometimes.

  • perfectlynayeon n 💌 #FREEBRITNEY (@perfectlynayeon) reported

    @Dndndn9719 our itunes stats for a-f were terrible since jype released the song and the album on 2 different days, but our all time peak was with icsm in the top 10 at like #8 or something like that

  • lormini91 lorinaaa (@lormini91) reported

    itunes isn’t working sis @iamjojo this is a problem #tryingnottothinkaboutit

  • yosyJess yosyjess (@yosyJess) reported

    @CamilaSpotify1 This didn’t reflect on iTunes live today, is very delayed and the song is down 2 positrons today at #29

  • level106 Nathan (@level106) reported

    @blakespot Yup. That still works. But it’s slow, compared to the wireless phone-to-phone setup. 🤓 These days I prefer to go phone-to-phone, and I’ll fall back to an iTunes transfer (Mac or PC) only if I encounter issues.

  • adamschoales adam “pure west” schoαles. (@adamschoales) reported

    @restlesspix I can’t get over how bad some Netflix stuff looks theses days. Granted I don’t pay for the 4K tier but some movies look like trash. Disney+ and AppleTV+ (and iTunes Store) look great though. And then the Crave service up here in Canada is utter rubbish.

  • DnDPodcast 🆕🔥Greetings, Adventurers!🔥🆒 (@DnDPodcast) reported from Columbus, Ohio

    FYI we are having a slight iTunes problem right now 😣 if you are having problems in other apps let us know. Sorry!!

  • LadyNuala Nuala⁷ 💜🐙 (@LadyNuala) reported

    Ok so I have an issue with @iTunes and the chat agent can sometimes help me, and sometimes not. When I want to add a CC to an account with no current payment option, I sometimes am not allowed, and get the error "contact apple customer support for more information".

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