iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • takhsiru 高橋はるか Haruka T. (@takhsiru) reported

    The issues I think it has is the GPU crashing when trying to run games, or how the I/O port at the front has reliability issues. Take that WiFi dongle I mentioned. I also wouldn't use it to install iOS updates via iTunes.

  • spmute101 SP (@spmute101) reported

    @smartereveryday You can connect it to a Mac or Itunes in windows and back the whole thing up in an archive.... I doubt you could read the archive without dumping it back onto a phone though, I just ignore the problem and hope one day it works out

  • PaulAnuschat Paul ****⛳️ (@PaulAnuschat) reported

    I gets bored while waiting on Gitlab Runner. So I eat a snake hip sandwich. Suddenly, iTunes alert me You do not have permission error. tuna bucket! My chest itch. #snake #iTunes

  • Zeninthemarkets Scott St. Clair (@Zeninthemarkets) reported

    @shrederickson @MarketSmith Clear the cache in Settings option. Then Sign Out and Sign In. This will resolve until we can get an update into the iTunes store. Thanks

  • yours_munky komfortablydumb (@yours_munky) reported

    @avinashpai @smartereveryday can i login to my itunes on a windows pc instead of a mac to backup?

  • TechTulips Nathaniel (@TechTulips) reported

    @Sharon_Bava This is a software bug try force restart, restoring from iTunes or taking it to Apple service should be in warranty since it's two months old

  • G0ss3tt Austin Gossett 💫 (@G0ss3tt) reported

    @EBBLexington @jasonimms @smartereveryday The problem is you’re backing up to iTunes aka Apple 🙄 lol He’s asking for alternatives

  • Hisensekey smarthyders (@Hisensekey) reported

    ATT unlock, icloud activation lock 💯 iphone disabled connect to itunes iphone locked to owner ✅ unlock your sim that's lock on at&t network to use other carrier. Our server will offer you the best unlocking tools you need just bring in your imei here 👇 @Hisensekey

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    It's the one you've been waiting for, G Sleazy, layin' down some bars on his new album, Bring da Money $$$. Check it now on iTunes.

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽🐘🧑‍🚀 (@p_terg) reported

    @zinkabell * I have about 800 songs on my iTunes but that becomes stale after a while. I have about 30,000 songs on my hard drive but I would really like to be able to listen to them!! Imma not pay a streaming service when I own all of this!!

  • EBBLexington Bram Bell (@EBBLexington) reported

    @jasonimms @smartereveryday Connect to computer with iTunes and back up. What’s the problem?

  • RyanCRichards RCR (@RyanCRichards) reported from Hesperia, California

    @greatistheworld @bendreyfuss But to your point this was the problem with official digital music before iTunes. Customers had to know what label the artist was on and go to that store. (They cover it in the official Steve Jobs biography.) Streaming is becoming similarly confusing.

  • rjoseph16 Ryan Joseph (@rjoseph16) reported

    I have a vivid memory of myself running down the stairs to hide the iTunes receipt from buying the explicit version of “Candy Shop” before my parents could see it when I was like 14 and idk why but I think about it weekly

  • AlmightyMeerkat Hail (@AlmightyMeerkat) reported

    @lastcloudiaen after the update i can no longer play music from itunes while playing on the app. I usually toggle bgm all the way down and listen to my own. no big deal but it was a small quality of life thing.

  • jeremyb___ kwaabota🔫 (@jeremyb___) reported

    guys how do you fix the “your account has been disabled on app store and itunes” problem?

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