iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • BTSHome389 🧈 Foreva ARMY⁷ (@BTSHome389) reported

    The rules for iTunes is pretty simple: You can have up to 4 accounts linked to one payment method. You CAN buy multiple times per week (more than 3) with different accounts. Best practice is to NOT link your device to your account. How to handle issues: +

  • NICKITHEIMPRINT 🅱️ussin. (@NICKITHEIMPRINT) reported

    @MxlikDuron @Missminaji Go buy the explicit, clean and instrumental version of Do We Have A Problem now on iTunes and on Nickis website 💯

  • _MrJasonW Jason Williams (@_MrJasonW) reported

    @WingedKitsune @nintendolife The beef fans have is that Nintendo is also well within their right to put their music up for sale on shops like iTunes, but they won’t for reasons only known to them. Instead they lock it away. If they would let fans legally purchase the music, that would solve this problem.

  • BTSHome389 🧈 Foreva ARMY⁷ (@BTSHome389) reported

    Apple and iTunes can be glitchy just like Apple Music can often be a pain with PLs...it just happens sometimes. So, if you run into issues try: Making sure that your devices are not linked to any of your iTunes accounts and you don't have more than 4 accts per card.+

  • DarkForceIsaac Isaac (@DarkForceIsaac) reported

    Thanks for shutting down Google play music Now if I want to legally download digital music I get to keep is by using an old IPhone to buy it on ITunes, downloading said music onto my PC, and dragging it onto my Android phone Why ******** does it have to be so complicated???

  • BarbUnion 𝗕𝗔𝗥𝗕 𝗨𝗡𝗜𝗢𝗡 (@BarbUnion) reported

    The explicit version of @NickiMinaj & @lilbaby4PF’s ‘Do We Have A Problem’ currently has a Green update on iTunes. The instrumental and clean have RED updates.

  • searls Justin Searls (@searls) reported

    @stevenharman @bkeepers @AppleMusic It's all literally all still a skin on top of the same iTunes gunk. I know 12.2 was supposed to remove some of the proprietary webobjects/markup from the interface, but the screens that they replaced are now even more broken than before

  • BarbUnion 𝗕𝗔𝗥𝗕 𝗨𝗡𝗜𝗢𝗡 (@BarbUnion) reported

    The explicit version of @NickiMinaj & @lilbaby4PF’s ‘Do We Have A Problem’ currently has a GREEN update on iTunes. The instrumental and clean have RED updates.

  • OnikaStanz ty ♡ DWHAP (@OnikaStanz) reported

    Do We Have A Problem? 🅴 — 121 hours on iTunes US 🇺🇸 Let’s go for 140 hours Barbz! keep streaming #DWHAP

  • NICKlSTATS Nicki Minaj Stats (@NICKlSTATS) reported

    iTunes USA 🇺🇸: #1. Do We Have A Problem [E] (=) #3. Do We Have A Problem [I] (-1) #15. Do We Have A Problem [C] (+1)

  • Jamber15 Jade Nichols (@Jamber15) reported

    I’ve never had a streaming music service like Spotify. While I understand fully the controversy, I guess my old school way of uploading my music to iTunes saved me from having to cancel that bull ****. There are so many things I’d kill to cancel. Life would be way easier.

  • OnikaStanz ty ♡ DWHAP (@OnikaStanz) reported

    iTunes United States: 🇺🇸 #1. Do We Have a Problem?, @NICKIMINAJ ft. @lilbaby4PF — [=] *121 hours at peak* Lets go 130 hours at #1 c’mon barbz keep streaming

  • connyb Conny Brunnkvist (@connyb) reported

    @cabel It is genuinely crappy. I also would like to extend a question to the Music, ex-iTunes, server team: WHY ARE YOUR API RESPONSE TIMES STILL COUNTED IN FULL SECONDS AND NOT IN MILLISECONDS?!? Their technical KPI:s must be the most lax eveeeeeer.

  • mainthingxbby millie 🦋 (@mainthingxbby) reported

    what is genius on itunes and why does it keep giving me errors

  • me7Lfx4RWIPb5Of cobra (@me7Lfx4RWIPb5Of) reported

    @BIABIA Could u plz buy DO WE HAVE A PROBLEM on iTunes BIA🙏Nicki Needs Your Help

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