iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • NarikoSai Nariko Sai ⚡🐔 (On Break BACK THE 13TH ) (@NarikoSai) reported

    @lycaross @Lynden_burgos As long as you download ITunes and sign in, and then bog back to ur IPhone and Pc and turn on USB it should work! Sometimes it does disconnect randomly for no reason but normally if you just turn usb on and off again it reconnects!

  • therobmilton Rob Milton (@therobmilton) reported

    - why is the scroll function on iTunes and iMessage so terrible @Apple?

  • LeePopsicle Lee Popsicle (@LeePopsicle) reported

    @HeyScoops @pennjillette @thepiff I’m having trouble finding this on iTunes. Anybody else?

  • fashhaidid Baby (@fashhaidid) reported

    @iTunes fix your problem la bodoh !!

  • SusanBalkus Penguin Named Opus 🌻🇺🇦 (@SusanBalkus) reported

    @WillReedTV @MasonSousa1 @bigjimmurray I have ESPN+ on AppleTV b/c I reluctantly moved to Florida. This is a way to get the Boston feed of Bruins games. I’ve had no issues. You want 2 cancel, go 2 ITunes/Subscriptions & Cancel. It’s also good from me as a tennis fan, can have 4 matches 2 toggle between. <> 🚀 science

  • MMazoomi Mazoomi Manseen (@MMazoomi) reported

    @AppleSupport hello, I have an issue with my iPhone 7plus my phone fell and broke the display. after a couple of days the phone passcode has been tried incorrectly too many times automatically and now when I went to change the display it says connect to iTunes,

  • JACKZMARAJ JACKZ🧚🏾 (@JACKZMARAJ) reported

    We have an actual shot at PORTALS being #1 on the Billboard 200. If you have the money, please buy the deluxe album or gift it to friends who can't buy it themselves. It’s $5.99 on her website 🚨 All of the tracks from Portals are marked down to $0.69 on iTunes right now🚨

  • thirteendoll hot 100 #1 artist (@thirteendoll) reported

    @minimimishi @13prodpjm @JiminFunds there’s a lot of platforms to buy from not just the us store and itunes. they also need to rest so ofc sales will slow down at one point during the day. if you’re not buying then mind your business

  • jon_a_ross jon_a_ross (@jon_a_ross) reported

    @daveslate @iamjohnoliver It takes about two weeks for the episodes on YouTube to become available in Canada. Sadly I used to be able to buy the episodes on iTunes but since 2020 that hasn’t been an option either. Being 2 weeks behind John Oliver sadly doesn’t mean the issue is resolved when I do see it.

  • Tips2Bell MADELEINE (@Tips2Bell) reported

    @metuchizzy If you need Netflix login at 1k, dstv login,show max login, and YouTube tv login, Facebook and iTunes kindly Dm me

  • therobmilton Rob Milton (@therobmilton) reported

    - why is the scroll function on iTunes and iMessage so terrible on Macbooks @Apple?

  • DeidraSharma Deidra S ✨ Surprise in my shop ˚ʚ♡ɞ˚ (@DeidraSharma) reported

    Welcome to our Weekly Tech Support Thread! This week we are focusing on resolving customer issues with iTunes. If you are having trouble syncing your device, loading a song, or accessing music on your computer, please let us know and we will do our best to help you out.

  • AngelJimin23 Set Jimin Free🪞 (@AngelJimin23) reported

    @ecinerauoyIIIll Contact itunes customer service and send them the link

  • AnthonyS301 ANTHONY S. (@AnthonyS301) reported

    Anyone else having trouble downloading @amakapls #Cruisin on @iTunes ? It says I downloaded it but it’s not showing in my library and the purchase is showing pending.

  • Tips2Bell MADELEINE (@Tips2Bell) reported

    @slay_jimmy @LouieDi13 If you need Netflix login at 1k, dstv login,show max login, and YouTube tv login, Facebook and iTunes kindly Dm me

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