iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • hmc394 Hannah (@hmc394) reported

    @TeamStarKid Just got off the phone with iTunes. Purchases for VHS Album are not showing up in the music. I don’t know if that is an issue because of iTunes or something else but I thought I should let you know. :)

  • scooter_1975 Scooter (@scooter_1975) reported

    @wevuUK Found out about this service today, looks good but nothing new. Bit late to the market too & most people already have large digital libraries. I have 892 on Google Play 78 on iTunes 34 on SkyStore 220 on Rakuten Looking for a way to consolidate my library not split further

  • scribofelidae Stephanie Charette (@scribofelidae) reported

    Fellow Canadians and cord cutters! Where can I buy access to a stream of Wonder Woman 1984??? I don’t see it on iTunes or Crave or Amazon Prime yet. Warner Brothers, if you’ve restricted it to cable subs and their VOD service I’m gonna be mad.

  • ceciliatan Cecilia Tan (@ceciliatan) reported

    Can someone tell me if there’s now a shuffle setting for whatever they call Apple iTunes app now (just Music, right? But not to be confused with the Apple streaming service also called Music?) that is shuffle but do NOT repeat a song? corwin swears it no longer exists.

  • kdog4eva Kdog4eva (@kdog4eva) reported

    @AppleSupport hey, would you mind fixing iCloud so that Apple services can actually or do you not plan on fixing Apple services? iCloud has been down for 4+ hours and I can’t even get info iTunes on windows because you took iCloud offline. I’ve been trying to access my iTunes

  • messyvchina greasy (active era) (@messyvchina) reported

    @Soofamousty @IGGYAZALEA @hudateen literally more than half of his fans said it was terrible it’ll be falling off the Itunes charts by next week

  • _woebetide_ Elizabeth, gender privateer (@_woebetide_) reported

    so, done with Expanse for a year+ probably til Smiling Arrow releases 5 to iTunes (hopefully they will… please see Im willing to buy it there and you shouldnt turn down my money…)

  • spralite Spralite (@spralite) reported

    @meepmorps Yo what, Phantom Fable was taken down just now (on Google Play atleast, not sure about iTunes)? I never looked into the title before, that's still really bizarre though.

  • kingjmusicman Jason MacNeil (@kingjmusicman) reported

    Thanks to mumsy there are now 60 clams in the itunes account so twice as much scouring and glorious problems to have now......

  • Wagnerian SRO Martha Stewart (@Wagnerian) reported

    @tomashemstad I have had no problem with my iTunes, er, 'Music' library. I listen to music exclusively via lossless files from ripped CDs, torrents, and bandcamp. I never activated "iTunes Match". It sounded like a nightmare from the get go.

  • kenmhaggerty Ken M. Haggerty (@kenmhaggerty) reported

    @PromisingFilm Wait is it not streaming?‽!‽ 😭😭😭 I was literally counting down the minutes to midnight so I could rent it on iTunes.

  • death_Ieopard omar (@death_Ieopard) reported

    @MohdAlAdam also having trouble remembering my 2012 itunes library. just gonna have to depend on my 8tracks lol

  • soupkitchen Toby Angwin (@soupkitchen) reported

    Hey @iTunes I’m getting really tired of the AppleTV app misrepresenting what you get when you make a purchase. Multiple times now I’ve bought Anime to find that the original language listed only comes via a streaming service and not the copy I bought.

  • OhakwePrinceCh2 PRINCE 🤍 (@OhakwePrinceCh2) reported

    @AsaAsika $ohakwepc *Biometric Verification so we can login with fingerprint *A small in-app chat for users to communicate *Extend Bitsika coverage to countries outside Africa. *Being able to trade ITunes, gift cards, etc. Merry Christmas @davido @Prince_II #MyBitsikatagis.

  • Captain_Strongo Chase D. Troutner (@Captain_Strongo) reported from Salt Lake City, Utah

    @SpencerJCox @itschappy I bought it on iTunes last year to avoid that problem.

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