iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Slippery Pete
(@HoverHand20) reported
@SamsungSupport Not sure what happened between Saturday and Sunday, but no movies or tv shows purchased on iTunes play in 4K on the Apple TV app on my Q9FN. Worked fine on Friday. Please look into this issue. Plays fine on Apple TV 4K, but not on the app.
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ᴋira
(@kiraforkai) reported
listing down exo songs im buying on itunes cos ill be somewhere where theres no signal 😭
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ΔГРΣЯ
(@AlpyEagle) reported
@meganamegra @EdwardFerguson_ If you have a desktop/laptop try updating your phone with iTunes as it download the whole entire big package and replaces whatever it does that needs rejuvenating instead of the ota update for the bugs only can leave problems for the rest of the files.
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ONEW • DICE 🎲
(@5HINeeAquas) reported
@jinkination @SHINee ok, no problem, I’m unable to buy pass but I will log in and like the album! But I will buy it on iTunes now only
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Anne
(@1byte_) reported
@ArsonistFrogg @KlPASH3R @snazzynewts The iTunes release (which is where the "leak" came from) actually released the day *after* it was supposed to air on live TV, as iTunes always does. When you see the episode coming before it actually airs, those are recorded from a cable VOD service like XFINITY Now or YouTube TV
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Luke Ketterer
(@LukeKetterer) reported
Always get to hear about 10 seconds of that terrible U2 pre-downloaded iTunes album every time I start my car because my Bluetooth auto connects to Apple over Spotify
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George Samir Nader (he/him)
(@gnader) reported
from
Los Angeles, California
@JoseMolinaTV After syncing to iTunes the majority of the music I have is “not available.” (I’m told this is because the service that does that is iTunes Match.) Apparently if I cancel, it’ll erase anything I purchased in iTunes since joining & I just have to download it all again. Not great!
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nur
(@yondcr) reported
@bcyondevil I GET THAT BUT STILL😭😭😭😭 did the world in 2014 rlly not have bigger problems to concern over instead of some unwanted album in ur itunes acc
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Kristein
(@Kristien143) reported
@juskristinaa @iccymani Once again it was YALLS fanbase that came for mani unprovoked. No problem to y’all. we respond defending mani y’all all of a sudden upset. Treat me couldn’t even outpeak fair on iTunes or AM but y’all constantly shading mani everyday then get mad when we respond …how dat work🤔
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T2O
(@farria070) reported
@DrExclusive_ @AppleSupport I also encountered the same problem. Turning off the password lock can solve this problem. It seems that the iTunes for Windows has this problem.
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Stray Kids Chart Data ☻︎
(@skzchartdata) reported
*41 #1’s iTunes Songs Chart Note: there might be some errors in the graphic and we’ll be sure to edit them in our full infographic soon.
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🥃 OldManSeven 🎮
(@Old_Man_Seven) reported
@traecrowder Quick heads-up. I’m use iTunes and for me Mark’s audio was terrible. 😕
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Dustin Venegas
(@dustinvenegas) reported
iTunes Home Sharing is hella stable after enabling a firewall rule missed by the installer. Update two "Bonjour Service" firewall rules so they allow traffic on Private Networks (in addition to Public Networks) and boom- flawless Home Sharing on Windows.
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prime minister of metalcore
(@deads0ul_xiii) reported
This is a genuine question: how do DJs do that? Do they have stems? Are they slowing songs down a bit to match tempos? In my day we put shuffle on iTunes and hoped for the best
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pawnK4
(@performativeUtt) reported
@AlanWil51907824 Well if you can get the connection back to your iTunes librsry, get serious with the backups. Connected hard drive (I like a DDS type), set to continuous backup. In case if thievery, be redundant with a cont. cloud backup, such as Backblaze or another cloud service. Best of luck.
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