iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • paultraverse Paul Traverse (@paultraverse) reported

    @Grady_Booch @prem_k @Sonos But I ask because I still have a lot of songs that aren't on a streaming service, I used iTunes in the past but that bloat isn't going back on my computers.

  • theonemonroe htrmonroe (@theonemonroe) reported

    @AstronautDown I'm not sure if this is intentional or not, but I think there's a similar issue with the iTunes release of Who Can Fathom the Soundless Depths? There's a missing stem, or something, I don't know the terminology, just what my ears tell me

  • iamDivitiae Tẹjúmọ́lá (@iamDivitiae) reported

    I don port to Spotify because of billing issues.. I will miss iTunes 😫😫😫

  • NerdGirlGasm IF YOU HAVEN'T NOTICED ALREADY, 2022 SUCKS 😥 (@NerdGirlGasm) reported

    Nothing like forgetting your old login for your iMac from 2000 something and having to spend 2 HOURS trying to get it to factory reset because you don't have an apple keyboard and the only extra one you have doesn't have a working Windows button...all to deauthorize iTunes on it.

  • ohlookitsjerry1 ohlookitsjerry (@ohlookitsjerry1) reported

    @GetScarlet it said re-run icloud or itunes i did still didnt work. i ran scarletcloud as an error and still didnt work

  • reynald_k133 Reynald K (@reynald_k133) reported

    @onetwothreefall Wait, uh... do you mean you wanna buy a song or use the streaming service? If you wanna buy a song, you could go through the iTunes store, however,  have shifted away from it, so there's lots of cons buying it rather than using the  Music streaming service

  • 2seokily dasti ⁷ (@2seokily) reported

    @Anastas1880 ah well if you are not buying on iTunes then just continue streaming normally there’s no problem! in the case of buying on iTunes and streaming on Apple Music either use different Apple ids for both or simply delete your purchased tracks on your am library b4 streaming

  • indigopurpleot7 INDIGO⁷⟬⟭ⒷⓉⓈ⟭⟬ (@indigopurpleot7) reported

    @glossyoon__ @Sceneytae I think it's a problem from YouTube tho, cause we were doing so good in charts and itunes? Like YouTube literally deleted 100k Infront of my eyes yesterday

  • Subha79195146 Subha (@Subha79195146) reported

    @AureliaOT7 I have that issue with Yun and Lonely. I had download from itunes

  • 7_Serendipity06 ⟭⟬ ⁷ 🦋 SMIA (@7_Serendipity06) reported

    @uhseulgi Dynamit went #1 w 900 points. Butter #1 with 800 points. Your flops title song that got blocked by 8 days old OG Dynamite and RM and 2 Years later again title song got blocked by Dynamite and couldn't bounce back to #1 on US iTunes. sit tf down

  • ranmayatorres Eduardo Ramirez (@ranmayatorres) reported

    @Jayecane The bad thing is that I don't have a cell phone and my iPhone is broken and I can't download iTunes :(

  • AJLelievre6 AJ Lelievre 🇨🇦🇺🇦🏳️‍🌈 (@AJLelievre6) reported

    @NezomiFloofVali Obviously I don't want Windows 11. I've tried it twice and I didn't like it at all. If I wanted it I would have installed it by now. I have no intention of installing it anytime soon if at all because its UI is terrible, it sucks for games, and it makes iTunes super slow.

  • ProfessorApple عبدالعزيز الوهيبي (@ProfessorApple) reported

    @Apple @AppleSupport @tim_cook Today I bought 10 US iTunes dollars in order to pay the Snapchat Plus service subscription. After a person’s operation, an automatic balance was deducted.

  • 202kid Big T Da Outli3r (@202kid) reported

    @iTunes can you please direct me to a person for customer service.

  • AJLelievre6 AJ Lelievre 🇨🇦🇺🇦🏳️‍🌈 (@AJLelievre6) reported

    @NezomiFloofVali Obviously I don't want Windows 11. I've tried it twice and I didn't like it at all. Obviously if I wanted it then I would have installed it already. I have no intention of installing Windows 11 on my PC anytime soon if at all because its UI is terrible and it screws up iTunes.

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