iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • HueJashole HueJashole (@HueJashole) reported

    @MarkTremonti Now & Forever was never made available on iTunes. Anybody else having this problem?

  • bryandmlee Bryan Lee (@bryandmlee) reported

    @frhn Oh okay, saw all the stuff you were posting about iTunes for Windows having some issue. Yeah, iPhone sync on Mac is handled in Finder now.

  • ishanagarwal24 Ishan Agarwal (@ishanagarwal24) reported

    @4_viz That is also free with Apple devices so what exactly are you on about? Move to iOS is a free app. Backing up with Mac or iTunes is also free. But some people don't have the devices or there maybe another issue and iCloud is a convenient method? Weird reason to whine.

  • KatDray Kat (@KatDray) reported

    Anyone, like me, having trouble opening iTunes due to 'missing files' today due to a misfiring update - you need to change your Windows language setting to English (US). Don't ask me why but it works.

  • ProfMLRemmel Dr. Megan Remmel (@ProfMLRemmel) reported

    @AppleMusic I've got the correct album artwork inside iTunes but the incorrect artwork on my iPhone. The community support suggestions aren't fixing the problem. This is driving me insane! Please help!

  • futureanticip8d The Optimist (@futureanticip8d) reported

    One other thing @AppleSupport, Blaine/Blayne a tech at the Apple Store in Crab Tree Valley mall in Raleigh is either incompetent or a liar. He tried to convince my wife that a broken antennae was the reason ITunes on a lightening linked laptop was not able to see the device.

  • appletester_rus Yaroslav Gavrilov  (@appletester_rus) reported

    Users of #iTunes for #Windows report on the #Apple forum that the program does not start if the system language is not English. The problem affects only the latest version of iTunes 12.12.0.6 with support for iOS 15, downloaded from the Microsoft Store or from the Apple website.

  • SelGomezsRare R (@SelGomezsRare) reported

    iTunes is not working on my window computer. @AppleSupport do something!

  • iamhopeeey Accio some A/C✨ (@iamhopeeey) reported

    @ultralesbeam When they shut down itunes and google play music I put all my 10k+ songs on the Plex system. Works well on my Mac too👌🏾

  • TaVoCaStErR TaVoCaStErR (@TaVoCaStErR) reported

    @astrero2013 @MARC_intosh A mi me pasa lo mismo!!! @iTunes is there a problem with Itunes on windows?

  • Zillastorm Zillastorm (@Zillastorm) reported

    Spotify is linking to the wrong Ixchel artist page on my new single just FYI I'm working to fix the issue ASAP! Apple Music and iTunes appear to be fine... LOLLLLL oh well

  • Zillastorm Zillastorm (@Zillastorm) reported

    Spotify is linking to the wrong Ixchel artist page on my new single just FYI I'm working to fix the issue ASAP! That is not my sister's Spotify page. Apple Music and iTunes appear to be fine... LOLLLLL oh well :/

  • Try2StopME 𝕋ꫝꫀ 𝕂𝕂 (@Try2StopME) reported

    @iPhoneHackx Just download the new IOS on iTunes desktop & connect the iphone to update. No issues.

  • DaveDSu David Sullivan (@DaveDSu) reported

    Managed to be able to install @itunes again but for some reason I still can't get it to launch. Keeps telling me that I have missing components. Now I don't know how to fix this. Never had an issue until this update today. Hopefully I'll get another update soon to fix this.

  • MrsWind_e Kelly (@MrsWind_e) reported

    @cdkeyscom_en is there a problem with processing orders at the moment. Just tried several times for an iTunes voucher and the screen has the process circle spinning and then does nothing 😢

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