iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
Check Current Status
Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
Gabby Mayana
(@GabbyMayana) reported
from
Warri, Delta State
Interpol don arrest Ray Hushpuppi, Woodyberry and geng for $35m ventilator fraud, and $100 iTunes yahoo boys dey fear too 😂😂 Ogbeni calm down nor be your time them dey look for o
-
Meredith
(@MeredithElise86) reported
from
Nashville, Tennessee
@kalisa21 @wareagleblonde @OldDominion I had the same issue.. iTunes only has the lyric videos - they’re available with @AppleMusic so I have them but don’t “own” them 🤔
-
Sunil Jain
(@sunilindore) reported
from
PETROL BUNK ORR, State of Karnataka
@Apple - clicked by mistake to subscribe Eros now app. Trying to cancel.On hold from last 15 minutes and Waiting for customer service to take my call. Didn’t allow me to cancel out the transaction on iTunes. famed customer service and ease of use is going downhill for sure.
-
Sarah e
(@ssgcvegan) reported
from
Saint George, Missouri
only problem with using itunes instead is it doesn't continue playing
-
Paula brown
(@Dilligaf12Pb) reported
from
Golborne, England
@Zak_Bagans omg I'm.juat sat here in uk watching GAC sneak on iTunes and my fire alarm started to go off no reason. stopped that sat back.down and my mirror just fell on floor and smashed im freaked out right now
-
Kev the tim
(@kevcfctim) reported
from
Crossgar, Northern Ireland
@DannyKellyMusic @pikeybhoy @Hoidy @magicsponge77 @GrandAuldTeam_ @CSCmerch @mn7cfc @GAELDesignShop @garyogmusic @90MinuteCynic @tbbbotira Get yourself on iTunes & I’ll purchase straight away, don’t have a CD player down in Wicklow 😂 no word on u getting your own badge made with your ugly mug on it lol
-
Aaron The Speaker
(@Aaronthespeaker) reported
from
Miami, Florida
@SCsupport Removing the stats-service URL helped remove the byte-rate problem. Going to re attempt to submit to iTunes
-
Chris Schmidt
(@schmidtty) reported
from
Austin, Texas
@mattjlange I still have a balance from a boatload of iTunes gift cards I’ve received over the years. I’ve rented a few new releases that were months away from a streaming service I subscribe to.
-
Dave Hidding
(@thinkofdave) reported
from
Dahlonega, Georgia
Love the new 13" MBP. All is great except iTunes Match. I’m logged in & updated iCloud library. All songs show up in library; clicking on any says "file can’t be found." I cancel; song plays; I can download from cloud. Googling shows issue not uncommon, but no clear fix. #apple
-
Michael Pollick
(@MichaelPollick) reported
from
Ridge Wood Heights, Florida
@johnkoetsier Fix your podcast server, or get a new one. iTunes will not let me subscribe to Tech First
-
Tom Van Avondt
(@TomVanAvondt) reported
from
Neuchâtel, Neuchâtel
@szalayakos Just bought the series on iTunes , terrible video quality in 74 though
-
Dingo 🇲🇽🏳️🌈🇺🇸 ✊🏿#BLM✊🏾 Trans Rights
(@DingoTech) reported
from
San Diego, California
@defethyst So the issue with iTunes is that it adds a lot of additional noise to the picture, or the episode is inexplicably encoded in 1918x1076, or the colors are all wrong and wack. Back in the day, a few peeps and I would have to deal with all the odd issues the iTunes release had
-
Be Natural
(@BeNaturalMovie) reported
from
Los Angeles, California
@michaellyons @guardian @_pamelabgreen @iTunes @PrimeVideo @AmazonUK @YouTube @GooglePlay @FandangoNOW Thank you and it’s accurate for a change . Many errors in previous attempts due to lack of digitizing and research overall. It takes time and years and $
-
Reggie Becton
(@ReggieBecton) reported
from
Los Angeles, California
@iamntyrell I honestly felt all releases should have been put on pause.... iTunes need to shut down
-
Nazul
(@nazulito) reported
from
Corregidora, Estado de Querétaro
@AlltimeMoviesYT hey guys, do you know a movie called “the replacements” with Keanu Reeves, I’ve been searching it on a streaming service or even in iTunes catalogue and I can’t find it
Check Current Status