iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • someone_152 Nicki Minaj fan (@someone_152) reported

    .@NICKIMINAJ currently has 4 songs on the top 200 of iTunes US. 2. Blick Blick 22. Blick Blick [C] 110. Bang Bang (Discounted) 144. Do We Have A Problem?

  • WE_THE_JUYO Dear Dorit (@WE_THE_JUYO) reported

    I turn in cross fade on iTunes and this **** not working?

  • FrontendHermes Hermes (@FrontendHermes) reported

    So @soundmintxyz could be pretty cool. Solves the problem of people not owning the music that they pay for. Remember when Apple wouldn't let Vin Diesel leave is iTunes library to his kids?

  • Pure_Hazel_ Bliss 🦋 (@Pure_Hazel_) reported

    @AlwaysSparkle90 Now to get Spotify, YouTube, apple itunes to take down his crap. Once we do that he won't have an outlet besides his IG and Tik Tok.

  • ImSussyFries ImSussyFries 🇺🇦 (@ImSussyFries) reported

    @pannchoa I like Twice’s music, but just straight up degrading SKZ to make Twice looks like the victim here isn’t the right way, JYPE the problem here, why mention SKZ? If JYPE can’t ******* restock physically, then just support them on iTunes, Spotify and etc.

  • mikeinspace mike (@mikeinspace) reported

    @ImBrentJames So here is the “hack” I’ve found to this problem. Create an mp3 of 20 minutes of silence and call it AAAAAAAAAA.mp3 and fill out the meta data like this so that it plays first in iTunes. Sounds ridiculous that there isn’t a setting that just controls this.

  • theycallmekell Kelly (@theycallmekell) reported

    @hayu_CA I’ve been charged for the past two months and can’t access my account. I have emailed you and was told to update my iTunes account. It’s been updated. You’re taking my money. I still can’t use the app. Terrible customer service.

  • oddlix a. (@oddlix) reported

    ppl will have no problem when their favs chart on bb but when skz chart there with more sales, streams and better itunes charting suddenly it's all a scam and wrong

  • dickij10 Jamie Dickinson (@dickij10) reported

    @MartyJWebb To be fair it worked in the end, just suddenly worked for no reason. Also, the app on the smart TV is no problem. But I have always hated the likes of iTunes and cloud, they never make any sense, try their best to use all my storage & I can never ever remember my password!

  • 424ds 42four (@424ds) reported

    @appleforarch When re-launch iTunes after the move hold down option, then choose the new library location. Same as Photos.

  • paulSDMCR reniform p(a)uls (@paulSDMCR) reported

    @diarmuidfitzger I think Criterion owning a lot of these films is the issue in the UK because they don’t do itunes. Pretty sure that’s why I can’t get Fire Walk With Me, Eraserhead or Lost Highway digitally

  • nicolas09F9 Nicolás Álvarez (@nicolas09F9) reported

    @TwitchiH @coronawarnapp Maybe you can temporarily login to a German account just to get the app (you can have apps "owned" by different iTunes accounts on the same device, I think there's a limit to how many accounts though).

  • CrusaderArts CrusaderArts (@CrusaderArts) reported

    @shadowbIood You can _kinda_ get around the no lossless on windows problem by using WSA on Windows 11 and install the Apple Music Android app via adb, not ideal in the slightest, I just wish Apple would work on iTunes/Apple Music for windows.

  • QueendomCharts Nicki Minaj Queendom (@QueendomCharts) reported

    .@NICKIMINAJ currently has 4 songs on the top 200 of iTunes US. 2. Blick Blick 22. Blick Blick [C] 110. Bang Bang (Discounted) 144. Do We Have A Problem?

  • Sofa_Kig Sofa着ぐ💉💉 (@Sofa_Kig) reported

    @kig_daza Can I pay the new service contract with Best Buy or iTunes giftcards? The IRS said I could pay my taxes that way

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