iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya Dara sharman
(@TanyaSpeigel) reported
@Tiph1981 I hate to say it but die hard fans can be gullible and fall for it. Working in customer service I know how the scam artist works. Hey as soon as they ask for the 100 dollar iTunes stop talking to them also the real person would send a selfie with your name no problem
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FischerKing
(@FischerKing64) reported
@arnolfson I haven't had any trouble through Apple's iTunes with watching European films.
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Shannon Fish
(@ShannonTFish) reported
Shanked 3rd on 10 into water from 80 out. Up and down for bogey. Regret beer. Kind of. Queue 2000s hits on iTunes. Around hole 13 physically checked out. Queue lefts. Even 3 footers. Missed 6 footer for feather on 17- immediate putter contact with ankle bone- limped away.
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Imit
(@imitbot) reported
well.... never seem it out, feeling down relax on itunes to shut off for drama island) #BTS
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Kenneth Murphy
(@KennethMurphy2) reported
@AppleSupport hi folks. I am having problems this 10 days or so with services being intermittently not available to me. The line Apple TV+, music, Apple fitness +, iTunes Store and Apple store, even my weather is telling me I’m in Atlanta but I’m in Northern Ireland!!
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Jeff McGovern
(@rectangleboy) reported
@lhocke For straight up 3-4 years the app was broken for my iTunes account. Only recently have I reinstalled it and it finally works without freezing.
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CallMeNate
(@poppybloodmoney) reported
@tuur_pit @iTunes well it having a charging problem isn't that serious and can be resolved easily i'd hope, and on the slow part now.... well it depends
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Jenn Adams
(@jennferatu) reported
UPDATE: ::destroys phone in frustration while trying to get the next episode to play on terrible iTunes pod app
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Jonathan orellano
(@OrellanoJon) reported
@JBNJR8 @Erylieber The problem is you’re thinking a song can’t be successful unless it’s a #1 like I said the streams for Spotify are really high for holy & yes it was really stable on us ITunes. This idea that radio is what main factor for Justin on charts is not accurate
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Inner Peas
(@innerpeece) reported
@infoarbitrage Connect to iTunes on a computer and it’s a hard wire connection. See if a reset to factory settings is possible. But it seems like a hardware issue - screen needs to be replaced
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Russ
(@russrelish) reported
@infoarbitrage Is the phone recognized by iTunes when you connect to your computer? Just wondering if trying to sync or backup the phone would fix the issue.
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Jason Maltzen
(@maltzen) reported
How is the terrible user experience of having to "deauthorize all" *still* a part of @iTunes ?
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Marcus Lambert
(@_muul) reported
@InsidersABC Does anyone know if the podcast has deliberately finished updating as of May 23? I have heard of people having trouble with old feeds as iTunes Apple Podcasts was recently updated, so I don’t know if it’s just me or the same for everyone?
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Liam #FinishInfinityTrain
(@Kenshi917) reported
@OweeeeenDennis That's why I usually tend to buy my movies from itunes. It doesn't have the same feel, but the special features are still there, right down to the interactive menus and stuff sometimes.
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Patrick Tschetter
(@ptschett) reported
pro tip: don’t try logging into a two-factor identification Apple ID set up for hardware/OS still in active support, with an iOS 7 iPhone 4 or OS X 10.6.8 iTunes also it would have been smart for me to write down the iPhone 6’s 6-digit passcode mistakes were made