iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
Check Current Status
Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
ATTØ
(@AhmadElBarraj2) reported
Spotify so often down the couple weeks I’m considering switching to ITunes shiiitt…
-
Peter Sterne
(@petersterne) reported
@nytimes @cliffordlevy I think the issue stems from the same account having both a NYT digital news sub (managed through the NYT site) and a NYT Games sub (managed through iTunes). But I really need someone with backend access to go in and either fix this or just cancel everything so I can resubscribe.
-
블루민
(@Loveyajiminie) reported
Hi @THEBLACKLABEL @HYBEOFFICIALtwt @BIGHIT_MUSIC it's been more than 3weeks now since we raise this issue. Vibe isn't credited under JIMIN'S NAME on iTunes & Apple Music & Deezer and Shazam Please correct Jimins credit & position ! 확인하시고 빠른 수정 부탁드립니다 !!
-
David
(@pezfortytwo) reported
File management is seriously gonna make me go back to Android. iPhone won’t let me backup photos to pc without installing iTunes or using iCloud. I just wanna use a usb cable and not have errors
-
BLACK SWAN
(@armymiyane) reported
Hi @THEBLACKLABEL @HYBEOFFICIALtwt @BIGHIIT_MUSIC it's been more than a 3weeks now since we raise this issue. Vibe isn't credited under jimin's name on iTunes & apple music & deezer and shazam Please correct Jimins credit & position
-
Mixes 'n' Tapes
(@mixesntapes) reported
Premiering ya boy, The Light of Knowledge, layin' down some bars on his new EP, Don't Even Try Bruh. Get it now on iTunes.
-
Jake Niemeyer
(@JakeNiemeyer) reported
@BeeepTheMeep There is a way to register issues with tv/iTunes, and this should fall under that. I believe they are required to provide those subtitle tracks, but it may have been missed depending on the studio and handful of other variables.
-
kate
(@katfaer) reported
I have a paid Paramount Plus account through iTunes Store and when I sign in, it asked me what plan I want to sign up on. How do I get on my account? @paramountplus @iTunes
-
sanskritipandey
(@sanskriti9616) reported
@iTunes @AppleSupport I took a subscription for sonylive from iTunes 3days ago, which is still not active, what kind of service is this? How many reminders are needed?@AppleSupport
-
PampaX4
(@serickjr) reported
@Chriss6049 @BrandonButch This is the first issue I’ve ever had with OTA since they introduced it years ago. I would try iTunes but I would have to dig out one of my old Mac’s or MBP’s. If I get desperate I might do that.
-
T.Bells
(@Tiwa_Bello) reported
@WriteARapSis There are two versions of Roman holiday on iTunes chart. Do you think that’s the problem? The re-up one is like #19 on iTunes
-
GeologyMonkey
(@GeologyMonkey) reported
@crriech The pirated copies of this film aren't "low res", they're taken from the Blu-ray. Available to rent/buy on Youtube and iTunes if people don't want to pirate. With the new movie coming out it'll get more obscure since it's not on a streaming service, which is a shame.
-
Muse
(@ChalaAlexis_) reported
I’m just mad confused cause why and how has apple been taking money from my account for weeks but there’s still a billing problem every time I go to my iTunes. I’m hella confused where is my money going and how come you taking it for everything but my iTunes?
-
Wallet Martinspector
(@MirthMantis) reported
@AppleSupport iTunes (v12.10 on a Win 7 PC) is refusing to download podcasts. Was just one series at first, but now spread to others that I've previously had no problem with. I tried deleting and re-adding one show and it won't even acknowledge the episodes I've already d/led.
-
PampaX4
(@serickjr) reported
@alex_signorello @BrandonButch Hard restart is the first thing I did, obviously, many times. Cant do iTunes without digging out a Mac. Oh wait, I still might have a Mac Mini hooked up somewhere in the house. Ill chat w/ support or Genius Bar if I need to, but Ive never had an issue I couldnt fix myself. Thanks
Check Current Status