iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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fullmetal
(@jenbrained) reported
I have suffered through terrible events in my life but nothing can ever top the time when I was 12 I used my birthday itunes card to buy every SMOSH album and my mom got the receipt and had a sit down talk about how she watched their videos and was horrified by what i bought
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🇲🇽Insane Edward 🌯
(@beltran_edd) reported
@SpicyF4u Unfortunately That is like saying "hey, I tried this ritual game that you had to do at midnight, but you should not do it" Also, is said that some people inside Mockey Mouse Evil Corp are the ones leaking and putting the eps on the iTunes service on purpose
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Martin Thomas
(@MANDARINLEISURE) reported
Dear @AppleSupport How do I stop Apple Music from constantly changing g the artwork of my albums please? I never had this problem when it was called iTunes and everything was combined into one convenient place.
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matt
(@Watt_Manager) reported
The chain of metadata was broken by a stolen laptop almost 10 years ago, but I will soon have a record of my itunes acquisitions going back 10 years. I can make a really annoying infographic with something like this.
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Benny Reichmuth
(@cuorealfa1) reported
@americanexpress What's the problem that you are not allowing itunes payments anymore from @Apple ?(my bank told me so) And when will this be resolved? My bank needs to allow every single payment with a passcode in the background (I need to call them to do so). @MacRumors
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Bart Harley Jarvis
(@ramblingsbyalan) reported
@celine_dionysus @staticbluebat I feel like, and maybe I’m misremembering here, the issue was the kinda just put the album on people’s devices. I think if they had been like “hey this album is free for Apple users! Go to iTunes if you want it!” A lot of this is avoided.
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ฅ^•ﻌ•^ฅ
(@makingdemands) reported
i bought the sugar we’re going down mv on itunes when i was younger like when it was playing on the radio and it haunts me to do this day bc every time i shuffle the fob discography there will be a long period of silence and im like god damn it the mv is starting
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❤️🔥.•°¤*(¯`★´¯)💜 ❁𝒯𝟩 𝐵𝒯𝒮 💜°¤*)¯´★`¯(*¤°•.
(@CallMeLovely77) reported
@jmnpromise My Spotify got screwed up. I deleted my account and am starting over. For now I’ve been using YouTube and apple. I’ve purchased it on iTunes but can’t figure it out on Amazon. I’m a prime member. I feel like I keep hitting little issues here and there. It’s annoying af
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Bryan Hogan
(@bryanjhogan) reported
@hugelgupf @Apple I had something like this trying to get into a locked itunes account. Calls to customer service didn't help, they told me I had to use an Apple device to unlock the account - ”don't you have an iPhone or iPad?”
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Dragonball3166
(@blackknightcity) reported
@TheAdrianSoto @theFLICKpick Spectrum have nothing to do with it it’s any service that have streaming option, good Wi-Fi service means nothing it’s having choice but it on dvd download it from iTunes watch with no Wi-Fi
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Mal E. Fishn't
(@Mal_E_Fishnt) reported
ITunes count your ******* days. I hate how many hoops i have to jump through right now just to buy one ******* song. Needed a THREE factor authentication just to log in; password, text code, and email code. Then ANOTHER two factor login to change my card info.
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phaneesh
(@phn5h) reported
@nixcraft iTunes on windows always felt slow, now it’s much slower even after stripping down many useful features such as download IPAs for offline
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Alexandra Innes
(@alexandra_innes) reported
I had trouble for some time with the iTunes app on my Microsoft laptop.
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The Jester banana
(@JesterABanana) reported
@OdeN_VT also i sugggest looking at connections issues, and if your device can run itunes too, i think its being discountied too, so that my be why it no worki
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Still Signing "What ********" On My Checks
(@brianvan) reported
from
Manhattan, New York
You would think the solution is to have iTunes handle the device backups but there lies another problem: unlike anything else on my PC where I can choose data storage locations, iTunes is rigidly fixed on storing anything in a programs/apps folder on your OS drive. Dumb!
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