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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackpool, England 1
Cambridge, MA 1
Manchester, England 2
Vancouver, WA 1
Canton, MS 1
Chesterfield County, VA 1
Pottsville, PA 1
Jersey City, NJ 1
Huntingdon, England 1
Perth Amboy, NJ 1
Atlanta, GA 1
Little Rock, AR 1
Fredericksburg, VA 1
Palm Desert, CA 1
Saskatoon, SK 1
Brentwood, TN 1
Edmonton, AB 1
Township of Bensalem, PA 1
New York City, NY 1
Panama City Beach, FL 2
Glasgow, Scotland 1
Newcastle upon Tyne, England 1
West Des Moines, IA 1
Gardena, CA 1
Township of Evan, KS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • sugabond_
    yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reported

    waking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭

  • SGchartupdate
    Selena Gomez Charts (@SGchartupdate) reported

    "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

  • skiddo_18
    purners 🦇 😎 (@skiddo_18) reported

    @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

  • TechDeals_16
    Tech Deals (@TechDeals_16) reported

    @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

  • perrohunter
    perrohunter (@perrohunter) reported

    @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

  • nightstarjoon
    I⁷, misses BTS, (D-Day) (@nightstarjoon) reported

    That song that we had trouble taking the #1 place of on U.S. iTunes is all over my tiktok FYP

  • LoicArBreizhat
    |:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reported

    Come on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.

  • mej7516
    MEJ ⁷ (@mej7516) reported

    @BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.

  • Dean_Devlin
    Dean Devlin (@Dean_Devlin) reported

    @mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.

  • Bunyan2011
    Rick (@Bunyan2011) reported

    @avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.

  • AydogTrancer
    Ayman Trancer (@AydogTrancer) reported

    @LucasGageX @GozukaraFurkan It won't work on iTunes Apple would shut it down fast

  • MariahCharted
    Mariah Carey iTunes Chart (@MariahCharted) reported

    @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!

  • KENNBARRB
    CHUNSWÆ🎀 (@KENNBARRB) reported

    Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?

  • HarajukuDreams
    Barbie Dreams (@HarajukuDreams) reported

    @wonqueenofrap I mean...iTunes was down right after release, you can't find the song on Nicki's Spotify profile

  • _xl_p
    ابوو داحم (@_xl_p) reported

    @n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?

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