iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Zlatin Balevsky
(@zlatinb) reported
@virus_dave @gubatron FWIW I’ve been having constant kernel panics since I updated to Big Sur. It’s an iMac so heating is not an issue. It’s gotten so bad I’m afraid to launch iTunes. I’ve isolated two main causes - Firefox opening a websocket and some internal daemon introduced in Catalina.
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James B. Jones
(@TheJamesBJones) reported
Well, I attempted to contact @AppleSupport through Apple's site, which let me send an email explaining my app store problem, which was promptly answered by an iTunes agent who directed me to contact Apple Support through the site portal I had just used to contact them. Groovy.
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La
(@LAAAA) reported
@dragon15a @MrAndrewCotter I didn’t know Apple did audiobooks! I wonder if it’s because my computer has been out of use, or that iTunes was shut down summer 2019, or if it’s because I get audiobook loans through my library. Audible, which is what Amazon offers has monthly fees that I refuse to pay.
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Soap Scum
(@UnoriginalMale) reported
@CrimJimmegan @letsgo2thephone It had its own software, which honestly I liked better than iTunes, and I am pretty sure they had their own music service you could buy but it wasn’t required
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James ☂️ Haeck
(@jamesjhaeck) reported
@aMoxen_ You're right! But the problem is the Share Audio tool won't share music playing in iTunes. I'm not interested in rebuilding my playlists in YouTube except as a last resort.
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j 💖
(@rnbabyimtorn) reported
britney spears losing an iTunes #1 to a country song called dicked down in dallas is a literal hate crime.
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pat
(@PatConrey) reported
the one thing i really don't like about apple music is that i have to use iTunes on my macbook, which is hands-down the most inconsistent app I've ever used. everyday is a coin toss if it'll even work
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James B. Jones
(@TheJamesBJones) reported
Well, I attempted to contact @AppleSupport through Apple's site, which let me send an email explaining my app store problem, which was promptly answered by an iTunes agent who directed me to contact Apple Support through the site portal I had just used to contact them. Groovy.
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Scarlet de leon
(@Scarletdeleon9) reported
@alluregagaa It's coming down on me BUY STUPID LOVE ON ITUNES
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aj pugh✨
(@ajpugh_) reported
I can’t believe Oh Santa! is number one on iTunes and then a song called Dicked Me Down in Dallas is number two
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Tori J
(@torijacobs) reported
A guy I turned down multiple times now has a number one song on iTunes.
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Cari Wear a Damn Mask Gervin
(@carigervin) reported
iTunes has been deleting **** for years and I never got rid of my CDs, so it's mostly not terrible, but it's now deleted every Gin Blossoms song except Hey Jealousy AND YES I IMPORTED THE WHOLE ALBUM and I'm taking this very personally.
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Michael Kennedy
(@mkennedy) reported
@parashupreti @brianokken In the footer of both sites, you'll see a RSS -> Full history link you can add. But if we send the full feed through iTunes it was resulting in all sorts of issues with missing and out of order episodes.
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iStan Amb. Wasiu
(@iCONiCoGee) reported
@stallion_XO__ So the problem is now when it was number, its no longer that we couldn't get him to iTunes? Lmao. Okay. His recently released MV trended #1 on YT from the day it was released till Today.
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Jeff Langr
(@jlangr) reported
"we have something pretty good, let's just break it." -- Apple designers, post-Jobs. iTunes sync worked and wasn't terrible. The Music sync process is now bad and broken (first time trying under Catalina; that's how often I bother with iPods anymore).
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