iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Glasgow, Scotland | 1 |
| Long Beach, CA | 1 |
| Lenoir City, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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v a n e s s a a ☾
(@glitterxwizard) reported
from
Bristol, England
So annoyed, aparently Netflix are having problems with people paying through iTunes, so I have to make a new account, which means me and the 5 other people using my account will lose all of our spots on the shows and movies we’re watchinggggg 😣
-
ME!gan
(@Megan_Wilson95) reported
from
Charlotte, North Carolina
I don’t understand why it’s not working I’m crying literally what ******** @iTunes
-
yuetsu
(@yuetsu) reported
from
Portland, Oregon
.@marcmaron @wtfpod @ProducerMcD @lynnsheltonfilm finally watched “Sword Of Trust” last night on my big screen via iTunes rentals. oh my freakin’ gawd. just your first two scenes alone and i was like, this guy’s got his acting chops down. great work.
-
red light.
(@almighty_red) reported
from
Harlem, New York
we are re-uploading boss on itunes quality is terrible. y’all deserve better we fixing it thanks.
-
Back to City Boy Sevyan 🤷🏾♂️
(@SeVyanHarDen) reported
from
Hillingdon, England
Smh while I play “trust issues” on my iTunes
-
Dan Gabriel
(@danpgabriel) reported
from
Eckington, District of Columbia
Great discussion breaking down the #ISIS resurgence and dangers of sectarianism with @OKnox on @SXMPOTUS. Stream #Mosul tonight on iTunes or Amazon!
-
Chris Boak
(@iamchrisboak) reported
from
Walker Gate, England
iTunes, Spotify or Amazon music I cannot decide which is a better music service.
-
Mitch Kloorfain
(@mitchpix) reported
from
Port Saint Lucie, Florida
@AppleSupport I did not and I also just realize that when I did re-open iTunes I did not have to login. My name and password were already part of it
-
Chris Chapman
(@CChapmanVisuals) reported
from
Leeds, England
Watching a film for the first time in @iTunes and what a horrible UX, I welcome it being broken up into pieces that work well (hopefully...well)
-
gemma mateo
(@gemmateo) reported
from
Virginia Beach, Virginia
@stxnv Trying restoring your phone via iTunes to see if that fixes the issue
-
zander
(@alexdelgado6) reported
from
Querétaro, Estado de Querétaro
ITunes went down the drain once U2 forced us to have their mediocre album
-
Sean Kramer
(@Skramerwrites) reported
from
Tanbian Village, Taipei
Apparently I am the only person who has ever had problems syncing my entire Apple Music library to my desktop device on iTunes. Literally nothing on it from a Google search. That’s pretty amazing.
-
Adam J. Boyer
(@ajboyer) reported
from
Hackensack, New Jersey
@NextBestPicture @ScottMendelson iTunes has this down, tho
-
𝙲𝚑𝚛𝚒𝚜 𝙾𝚟𝚎𝚛𝚌𝚊𝚜𝚑
(@covercash) reported
from
Cape May County, New Jersey
@ChristianSelig Here’s where I think my issue comes from… my iTunes account email is NOT the same as my TestFlight email.
-
Eddie James
(@dawglaw) reported
from
Kansas City, Kansas
@CarlosRaffols @AppleTV @AppleSupport @iTunesTV @iTunes Common issue