iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigGrannell Craig Grannell (@CraigGrannell) reported

    @mcelhearn @dmoren Finder remains a big problem. I’ve figured out how to nudge Photos to sync on all platforms, although that I have to is stupid. I’ve given up getting Music to play ball. That’s been a shitshow since iTunes Match failed on me.

  • CSOutlawLexi ✠Lexi's Game Room💛🖤™ (@CSOutlawLexi) reported

    @Pissed_Penguin2 @DividingByZer0s Or you bought it on iTunes and forgot your Apple ID and Apple has now shut down iTunes, thus your library is lost forever.

  • ghiafairy Ghia Fairy 🍌 AkiHaru brainrot!!! (@ghiafairy) reported

    Can tell that I haven't had any issues updating my iPhone for a bit. Had to update it on my Mac and the experience is different than I'm use to. Now you update it through the Finder since iTunes is no longer a thing on macOS.

  • TacoBellCunt We Go ⬆️ (@TacoBellCunt) reported

    @BardiBirkin iTunes 😭 y’all down soooo bad

  • TheBlazeStudios Blaze Studios (@TheBlazeStudios) reported

    Having trouble listen to the new album on @itunes @CharlieSimpson it keeps saying it’s not available, I can only listen to a few songs?

  • 360Lioness 360° (@360Lioness) reported

    Apple Music peeps, do you have issues with songs being removed from the itunes catalogue? ie. you had the song in your playlist and for whatever reasons the track was removed from Apple's platform.

  • wise30152072 Wise (@wise30152072) reported

    @lavidaNOTA That’s why I keep saying in this streaming era, if you an artist & ain’t getting bookings you are in trouble or artist needs to ensure they get their fans to constantly buy their music on iTunes.

  • awoell Alexander Woell (@awoell) reported

    @ItsJustDJ Is “sync library” enabled in Apple Music? If so, you’ll want to turn that off and sync the music via iTunes or Finder (on 10.15+) to avoid this issue in the future.

  • Sterling9129 Sterling_9129 (@Sterling9129) reported

    @YesSirSolutions when i open iremoval app gives error please download itunes from web?

  • inkarrii incarri (@inkarrii) reported

    @_arianapretiana @NishaLewinsky @OPCharts we go down 56-OUT. Those 8 versions on iTunes for nothing.

  • JimScheffres Jim Scheffres (@JimScheffres) reported

    @ladysarahbell @LBrannon53 I'm and android/Google person because it's better and I never have these problems & the Chargers are universal and there is no iTunes, and some of them have headphone Jacks, and they work better and have better cameras, better apps, and no adapters

  • uncmetsgal Carmen (@uncmetsgal) reported

    @roadtoserfdom3 @wooknponub Wow! I’ve never had that kind of problem, just the occasional update. I hate what they did to iTunes some time ago. I lost all my music & that was a ***** to fix. But, I was so aggravated by Microsoft, I swore I’d never go back. I have to use it at work, but won’t personally.

  • BardisDiamonds 𝑀𝒶𝒾𝓃 𝑅𝒶𝓅 𝒢𝒾𝓇𝓁 𝒮𝓉𝒶𝓃❤️(Fan account) (@BardisDiamonds) reported

    @MisterShugar @HonestBardi @cardibchartdata We go up didn’t even enter the Spotify charts and tumbled down iTunes after a couple days, what’s your point?

  • ac_madame MadameAC (@ac_madame) reported

    Any of my ACPC moots having trouble buying leaf tickets? I can’t buy any, I get an error message. But I am able to pay for Itunes and other apps. Its been since the last update. @Pocket_Camp

  • nikimypogchamp creed (@nikimypogchamp) reported

    Just remembered my Japanese iTunes account is still broken and i have to set up a new one.

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