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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • EthanMacNamara1
    E (@EthanMacNamara1) reported

    @GoMidWestYWoman @meghin_ @jbouie I bought the Boulevard of Broken Dreams broadway version on ITunes in middle school bc it was 99¢ vs $1.29 for the real one. When I hear the real one now I miss all of the harmonies and layers (someone in the background singing “city of the deaaaaaaaaad”)

  • seagull4a
    LindaD 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@seagull4a) reported

    I know that cyber crime is a problem but 2-factor authentication is driving me crazy. Last night I bought 11 songs from @iTunes and had to authenticate each one. This morning I've had to verify @JohnLewisRetail x 4, @salesforce x 2... There has to be a better way!

  • KissesandHugs1
    Constance Fuller (@KissesandHugs1) reported

    @K7Jay8 @obynoTony_ @renaissanceiii The Navy should go buy Let Me Down from iTunes from their caves. It's sitting at #2 on iTunes after a whole day. Break My Soul lyric video outstreamed Rihanna's video, in which she appears in.

  • k_head23
    K_HEAD™ (@k_head23) reported

    At the gym this morning, @Drake essentials was playing on iTunes. It was the most boring playlist I’ve heard in a long time. #terrible

  • percaset2
    2 (@percaset2) reported

    ****** down bad no iTunes lol

  • guitarrgirl
    Melissa (@guitarrgirl) reported

    @LunaticFriend2 Thanks for correcting. I kept getting only a few songs on a search. The bulk are on Unlimited. Ahhhhh. Not really too bad a problem for me since my entire iTunes library can stream to Shure in-ears & the tv. My computer is 9 y/o, so every use is hanging on a string 🫣

  • GoMadXD
    MadXD (@GoMadXD) reported

    Cable has real issues, but at least it’s one service with all the content you want. TV still needs its own iTunes / Spotify / Apple Music movements.

  • loouaye
    loucifer (@loouaye) reported

    @mckaysversion JK it was taken down- I can email the MP3 if you wanna uploaded to your iTunes

  • ksjcola
    the astronaut has landed🧑‍🚀 (@ksjcola) reported

    @badgalsylvia It got #1 on US itunes be fr 😭 shut down didn't had one

  • ksjcola
    the astronaut has landed🧑‍🚀 (@ksjcola) reported

    @badgalsylvia Not the album I was talking about tt but anyways the astronaut has 93 #1 itunes and **** down??? 42 💀

  • leighiana_marie
    Bad Bunny, but in cookie form 🌹🚀 (@leighiana_marie) reported

    @breatheonmiley Is this just on the streaking apple music service? Or can you get it if you buy the itunes album?

  • cmfredrick56
    Cole Fredrick (@cmfredrick56) reported

    @BigTenNetwork hey! Can I get my subscription updated? Purchased through iTunes and not working. Making me miss the volleyball game! #broken

  • Winnie_VT
    Winnie Rowanberry 🐺🍄 ENVtuber (@Winnie_VT) reported

    jk we're still broken for some reason my computer/itunes/idk really likes to just. not recognise my phone as a device and it feels like it just fixes itself randomly after i get frustrated enough

  • Ephraimrenais
    Choose my daily icon (@Ephraimrenais) reported

    @Iaurencin IT'S WORSE BECAUSE YOU ENCOUNTER REAL LIFE PEOPLE LIKE THAT LIKE I LITERALLY HAD A GUY TELL ME SOMETHING LIKE THAT AND AFTER SEVERAL CONVERSATIONS HE REALIZED HE WAS A PROBLEM AND I LITERALLY TOLD HIM UNINSTALL DRAKE FROM YOUR ITUNES LIBRARY

  • heresjohnnnnyyy
    Mclovin (@heresjohnnnnyyy) reported

    @AppleMusic @Apple What’s your INDEPENDENT issue with Kanye? Cause if we’re talking optics R-Kelly’s music needs be removed from all platforms INCLUDING iTunes!

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