iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • holland623 rob h (@holland623) reported

    @KatyWrites @Karamo I made the switch a while ago. It's not so bad. The only real gripe I have is getting my music library onto my phone. It seems my issues stem from iTunes not playing nice with Android.

  • dannyharries11 James Porter (@dannyharries11) reported

    Iwatch series, ipad air, MacBook pro Forgot my apple id passcode Disabled connect to itunes Our server can unlock / bypass All kinds of devices 💯 in 48 minutes Remove Icloud Activation lock with removal Bypass Iphone Locked to previous owner Inbox 👇👇 @janptools

  • RonOffringa Fr. Ron Offringa ⚓️ (@RonOffringa) reported

    @coraliecowan I've looked for this and the answer is more or less no. Your best bet is either an old iPod (there's a market for refurbished iPods) and syncing it with iTunes or getting a phone and locking it down with parental controls.

  • MACulberson Michael Culberson (@MACulberson) reported

    @neocop If it turns out that we shot down U2’s promotional balloons, the the entire band should be made to reimburse the American tax payers for the cost incurred. This would be worse than when they forced their crappy music onus via iTunes.

  • jbb3rd joe bruns (@jbb3rd) reported

    @iTunes is a lousy experience if you want to buy music rather than join their $120 service.

  • NewSammyChan Sammy :-) (@NewSammyChan) reported

    @MRowlandMP can I ask why in Australia it is ok for companies to divide up entertainment. For example, we have had multiple locker service for Movies and TV shows however these are locked in to iTunes/Google Play/YouTube/Sony/Microsoft

  • WolfGangMishima Wolf Gang Redfield (@WolfGangMishima) reported

    @D34THx6UN It’s not a simple download and install. A server needs to be setup on your computer and must run at all times so the app can be re-signed every 7 days. Then it needs to be sideloaded via iTunes and developer mode needs to be turned on.

  • Bob_Kelso_MD Bob Kelso, MD 🇺🇦 🥛 (@Bob_Kelso_MD) reported

    @destinyskchild YEA! It’s not in the windows desktop app for sure. It might be on the macOS. Or I have to login to the Apple Music website to get it. And my *** has 100+ gigs of music downloaded on my pc. So I stick to the iTunes app for that reason

  • leoanurag82 anurag singh yadav (@leoanurag82) reported

    @tod_tv Hi, I have yearly plan with confirmation received in my iTunes but account isn't activated. please resolve the issue, WhatsApp support isn't working

  • jonfaccento JF (@jonfaccento) reported

    After that iTunes album fiasco years ago, the government can take down all the U2 ads they want. #SuperBowl

  • ldsgolfer13 Reagan rolled over (@ldsgolfer13) reported

    @DevinD33 If you have a cdrom type drive, you can rip it to your hard drive through a music service, iTunes, Amazon music or crappy Microsoft Windows player.

  • Jonathan_Conley Jon Conley (@Jonathan_Conley) reported

    @bulge_grabber I went from managing a giant iTunes library to streaming services, to rebuilding my entire record collection in FLAC, for my own streaming server. Big Tech decided to cancel me, so, I cancelled them. I directly support the bands I like on Bandcamp and cut out all the *********.

  • NewSammyChan Sammy :-) (@NewSammyChan) reported

    Why should Australians have to use the Defunct Ultraviolet service, and @iTunes Microsoft Video, @fetchtv , @YouTube and others where places like the US can choose 1 service and have other purchases available?

  • yourstartupman Shreyam Sharma (@yourstartupman) reported

    @rajeshsawhney In India, because of fragmented distribution networks, it’s difficult for a new venture to get its products to a large audience. In the US, innovative companies can bypass delivery problems by working directly with large consumer-facing hubs such as Wal-Mart , Amazon, or iTunes.

  • IKEAtkinson Kevin Atkinson (@IKEAtkinson) reported

    Has anyone else had issues with the RPDR iTunes subscription? It keeps having an unexpected error

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