iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Ruralfarmboy
(@aRuralfarmboy) reported
... iTunes bein' all kinda sKrEwY today ... just now got the Monday edition of @RBatSWNN instead of the usual 9 am when I get it ... plus I regularly get 'nother dozen pod episodes on Mondays ... got only two. Anybody else havin' issues ?? 🤷
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Barbie®️
(@BARBIEONGO) reported
US iTunes Hip-Hop/Rap: #159. Do We Have A Problem? - (+10) DWHAP REDEMTION STREAMING PARTY📢
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Abe
(@abeZilla) reported
That I've spent an hour to work out that you don't cater for people who don't buy Apple products (asking for serial number of Apple hardware for an iTunes software issue before you'll give me a contact number) is bad enough.
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💜 Girondelle⁷💜 ⟭⟬ ⟬⟭✨ BTS CB~PROOF✨10June22
(@dominguez_cg) reported
@btschartdata @KeyToMagicShop Somebody help me buy!! Trying on iTunes & keep getting an error! Agh!!
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Beau Geste
(@BeauGeste11) reported
@SvenTystnad @Gormogons @El__Bohemio Truth. There's a lot of schlocky pop songs from the late '60s and early '70s that are terrible musically but still instantly transport me back to a specific moment in high school, and that's why they're in my iTunes list.
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Ryan LaMar
(@darthrya) reported
@iTunes After an hour with tech support, I was finally told we can no longer download music for playback on other systems, and it's been that way for years. Odd... In July 2021 I had no problem downloading a purchase (order MMW5NK6X0F). What gives?
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Ddddddff
(@SKlNOFMYTEETH) reported
@IslandRecords @ddlovato WHERE IS THE PLAYLISTING. FOR A LEAD SINGLE. WHY ISNT THE SONG ON TODAYS TOP HITS. WHY IS THE ALBUM PRE-ORDER NOT WORKING ON ITUNES. @tifffffff_
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Lamar
(@Yungexlamar) reported
@ebehireme__ Try this… Go to the Music app on your iPhone or iPad and tap 'Library'. Once you are in the Library tab, scroll down to the bottom of the screen and press 'Reset Music Library'. This will delete all of your downloaded music and songs that you have not purchased from iTunes.
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Brit
(@crazyAngelCU) reported
@MF121032 @FIbeachbum4 @carrieunderwood Just like some ppl think ITunes counts it counts once but don’t stream it on anything you buy individual streaming is like a subscription service where you get unlimited music that’s what counts
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jun go
(@jungomd) reported
@caseyph Sana. It happened sa iphone6 plus ko yan 4 yrs ago. After sometime nabuksan. however, I was advised to backup and reset via laptop via Itunes. Meron "overheating" issues. Now, still using it pero "sidekick" na lang sya 🤭
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Xavier Basora
(@Xavier_Basora) reported
@AHelleneAuthor @Heorot_ I've bought from bandcamp and have had no problems. Hmmm🤔🤔🤔🤔 Try this: empty your iTunes cache. There should be a subdirectory if that doesn't work, update iTunes.
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Sol Brando
(@Sol_Brando) reported
@BoltUp22 update. it didn’t work at all lmao. i get to the japanese itunes and when i try to download jp dokkan it just locks me in a sign in loop so i gave up. no way i can get it
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zzz 🎲 🍋
(@eggonnoodle) reported
@90sdora i have the same problem in the uk, apparently you need to make a whole new itunes account/reload your one with the country set to south korea 🥲 looked complicated so i just have to accept my fate LOL
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Guns of the Patriots
(@newcommas) reported
Heat 4k on iTunes looks terrible, no skin tones/all color sucked out like Log Footage or an MCU movie. 4K is a scam!
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ＪＥＦＦ♪♪@STILL TIRED
(@botoggle) reported
I don’t have many complaints about my iPhone day-to-day, but any time I have to use iTunes I wonder if this program doesn’t suck *** on purpose to push adoption of their streaming service. Love to add and delete and re-add a track to my library before it syncs every time
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