iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • matiasam Matias Melian (@matiasam) reported

    @AppleSupport hi! Seeing a “Cannot connect to the app store error” and everything else works (safari, download old purchses, itunes store, etc), any ideas? Already did faxtory reset, sign out/in, etc.

  • Mailia Mailia (@Mailia) reported

    I need to figure out a way to transfer music onto my iPhone without having to use iTunes since my setup is super complex and iTunes is slowing me down needlessly.

  • ghostunstabIe jaz (@ghostunstabIe) reported

    @justicespeach yeah well the front is clean now too but it has major software issues, couldnt even connect with itunes and hard reset it

  • Gurftastic Gurftastic (@Gurftastic) reported

    Is there an episode of Next Gen where the ship gets an OS upgrade and then Wesley has to go around showing everyone how to sign in to their iTunes account again, and Data keeps failing the reCaptcha? Oh.

  • zyxingent arya. (@zyxingent) reported

    exols say jd is bigger than exo when his digital surpassed exo, bh is bigger than exo when he broke the records, ji is bigger than exo when his debut became way more successful, jm is bigger than exo when he hit #1 on itunes that exo can't but when a xingmi says, it is a problem

  • Regals_Italia Lana Maria Parrilla (@Regals_Italia) reported

    @LParrillaNews_ @LanaParrilla I can’t find it anymore on iTunes Italy. I think it was taken down...

  • SurreaLondon Surreal (@SurreaLondon) reported

    @Dittomusic I have inquired about the take down of a clients songs off spotify and itunes. I still havent heard back from customer service. Could someone get back to me?

  • FariBrad FARI BRADLEY (@FariBrad) reported

    Also #squadcast keeps cutting my recordings right down to way before I pressed stop recording! I recorded a minute and left a 30 second silent buffer before pressing STOP REC ORD, but the wav file was only 26" long when I opened it in Itunes aftewards??

  • chisooya_ red (@chisooya_) reported

    @327lalisa_ you should all know that all those money will go to waste if there's not enough people who will sign the form and be willing to create itunes account THAT HAS ALWAYS BEEN THE PROBLEM AND NOT THE MONEY

  • wakeupsong USConstitution (@wakeupsong) reported

    @TheBradBlog Hey, there is something wrong with your iTunes feed. All of my downloaded shows are gone, and when I try to download them, I get a server error. I got today's show off your website, so I am good for now, but thought you'd want to know.

  • wakeupsong USConstitution (@wakeupsong) reported

    @TheBradBlog Sorry, but I'm still having the error. If I go to the iTunes store, your podcast is there, but I cannot subscribe or play individual episodes.

  • AlhajiBabaah ๏ภค คﻮ๏гเ-เฬє🇳🇬🇺🇸 (@AlhajiBabaah) reported

    @AppleMusic rant pt 3 the funny thing is that the music may reappear. This is an #iTunes #AppleMusic issue that’s always been there deleting songs and randomly bringing them back or not accounting for the fact they’ve been bought and are owned. 😠😠😠😠😡😡😡😡🤬🤬🤬🤬

  • rosenz Gary Rosenzweig (@rosenz) reported

    How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?

  • yoitsmeashhh ASH (@yoitsmeashhh) reported

    @shunkiee @FILLETERZ Then sponsor more US residents? Are you from the US? Make use of those funds for yourself. This isn’t a competition we need more buyers. But then again, I don’t think you see that problem. Globally u wud need more money bc u r buying physical albums not just iTunes. @BLACKPINK

  • wolverine49007 Jerry Gonzales (@wolverine49007) reported

    Don't lag like crazy seriously what's the point of letting us Watch Videos From Itunes on our Windows Based Laptops and pc if it lags like there is no tomorrow either fix the problem or end the ability to stream our itunes Movies and Tv Shows on Pc and Laptops

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