iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • iambrandiemarie Brandie Marie (@iambrandiemarie) reported

    I lost all 2,080 songs, albums, & movies purchased from @Apple iTunes since 2008 (100% Brandie Marie error). Today, an @AppleSupport rep saved my world & restored all 2,080 purchases!!! I couldn’t be more ecstatic! #BrandieMarieDontFuckItUpAgain #ThankYouApple

  • kweenofthedarnd Bobbi (@kweenofthedarnd) reported

    Phone service, not. Ask "Paid electric?" No. I do that. So, I'd get His Very Best. I'd hold off on A Promised Land. I'll miss my Apple today call to retrieve my iTunes music purchased on *** the Lenovo. Respected copyrights. Frbobbi@qwest. is unsupported. 3,0000 songs gone. ****

  • catchkeyz Lmfao (@catchkeyz) reported

    What’s the point of a streaming service if they remove music? I just went ahead and bought it off iTunes. That’s my jam!

  • RudeMood7 π (@RudeMood7) reported

    @niltiac 1. reboot (hold power button and restart) 2. go to Go to Settings > [your name]. Scroll down to bottom. Tap Sign Out. then sign in. 3. make sure your payment settings are ok, go to Settings > Tap iTunes & App Store > Apple ID etc and make sure valid card details are entered.

  • IamMadeofBlackk Your Favourite Blackboy💆🏾‍♂️ (@IamMadeofBlackk) reported

    @BlvckDotun Problem for who no use iTunes #NoYawabyDeedeeJojo

  • hereiam444 •G@^|ñ (@hereiam444) reported

    @chrissyteigen You need to get shazaam so you don’t have this problem again. It will recognize any song and even link you to iTunes to get it

  • caperclaw caperclaus 🎅 (@caperclaw) reported

    I hate music competition shows now. It's not about singing. It's about taking well known songs and slowing them down so much they sound unrecognizable so they can try to sell more copies of it on iTunes.

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @keincolor Apple TV is iTunes. The service is called Apple TV+. If you tap on search in the Apple TV app, you will notice Apple TV+ is actually quite popular (no doubt the free trials help).

  • jamesjhaeck James ☂️ Haeck (@jamesjhaeck) reported

    @aMoxen_ You're right! But the problem is the Share Audio tool won't share music playing in iTunes. I'm not interested in rebuilding my playlists in YouTube except as a last resort.

  • TrippDubbs C Carlson (@TrippDubbs) reported

    @NickVerstijlen @AppleSupport I have the exact same issue with the exact same 6-film bundle. 5 of the 6 films upgraded. Return of the King did not; still HD in my library. I also now notice that Return of the King (extended version) isn’t listed on iTunes any longer. Hopefully they are fixing it.

  • researchnerdery Melanie Scala (@researchnerdery) reported

    I'm putting the phone down. While I sleep, tell me where you buy your digital music (to own, not lease spotify style) that isn't iTunes or Amazon.

  • TheJamesBJones James B. Jones (@TheJamesBJones) reported

    Well, I attempted to contact @AppleSupport through Apple's site, which let me send an email explaining my app store problem, which was promptly answered by an iTunes agent who directed me to contact Apple Support through the site portal I had just used to contact them. Groovy.

  • wardentabris a spooky penguin 🐧👻 (@wardentabris) reported

    mmm tried to put more music on my phone and had a syncing error and now the computer i have itunes on has just taken about thirty minutes to restart

  • jaysarbayday cristina yang’s shoe (Sam) (@jaysarbayday) reported

    Who was gonna tell me that Dicked down in Dallas is a real song on iTunes

  • 3anglewheel Triangle Wheel (@3anglewheel) reported

    @wheetadzie Yeah I made 3 desktop wallpapers out of it. Thanks to this though that there's a point in buying the album off itunes coz we already pay streaming service subscription anyway it feels dumb to buy the album if not for the digital booklet.

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