iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Glasgow, Scotland | 1 |
| Long Beach, CA | 1 |
| Lenoir City, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Willie Abrams
(@willie) reported
from
Searcy, Arkansas
Truly, one of the hardest parts of Computer Science is trying to file a bug report on Apple TV and iTunes purchases is convincing @AppleSupport that there is a bug. And not getting bounced between the two groups. I’m 50 minutes into another call (of 5) about this problem.
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Tony K
(@thescreendoor) reported
from
Norridge, Illinois
@FurtherFromSky The problem I have now is the majority of these aren’t tagged when I try and load them into iTunes and I just don’t have the time to tag the songs, etc
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Adam Hughes🇮🇪
(@TheHughezy) reported
from
Castlereagh, Northern Ireland
@jffeeney3rd @aaronpavis And the fact is: iTunes is so underused that Apple are shutting it down before the end of the year. So really, their charts aren't something to be taking seriously. #ThereMan
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Joe Murray
(@JoeyMurr) reported
from
Peabody, Massachusetts
He actually left us a terrible review on iTunes. If you enjoy or don’t enjoy us, feel free to review us!!
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Kevin Casini
(@KCEsq) reported
from
New Haven, Connecticut
@LamyJ We’re downloads / iTunes a lack of computer problem. Now phones are much cheaper and ubiquitous
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⚡ Vraj Shah 📸
(@vrajshahspeaks) reported
from
Lal Darwaja, State of Gujarāt
@BuzzcutDigital @Apple Wait is a better option there. Apple's iPhone X series is famous for its look & camera (portrait mode) But, as always there are some points to say it NO. - Connectivity issues (Bluetooth and iTunes) - Some camera features - No water resistant I'm on Samsung Galaxy S9+
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Sarah
(@tahoesarahkay) reported
from
South Lake Tahoe, California
Ugh I have “that summer” by Garth Brooks in my head bc of Hayley’s wedding and yet I can’t listen to it because he won’t put his music on any streaming service except amazon unlimited. He ain’t even on YouTube !!!!! Or iTuneS !!!!!! Ugh the struggle
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i G : NcedoNgomane
(@NcedoNgomane) reported
from
Diepkloof Zone 5, Gauteng
@KhoCy_Ndlela @VisualSkillzRSA @woltatebogo_IF @FakudeHlobisile @rapelang_tlou @KhoCy_Ndlela I got it from YouTube around June but now it’s no longer available I think cronical deep took it down, cause even on iTunes is no longer there but I can plug you through whatsapp Ekse
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Grandma Bunny
(@Sonyowny) reported
from
Olathe, Kansas
@RadioDana @SouthwestAir I had googled the Apple customer phone number online and called and they wanted me to run down to Target and buy an Apple iTunes gift card so they could fix my iTunes. They even wanted to talk with me as I drove there. I learned very quick to not use the web.
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Jared Kvidera
(@JaredKvidera) reported
from
Garden Grove, California
@WWENetwork I’ve now been on hold for an hour waiting for a supervisor to try and explain why my account has been deactivated after I just paid you through iTunes $59.99 on Friday. Wonderful customer service you guys got there.
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Erik Berg
(@aBergsEyeView) reported
from
Columbus, Ohio
@ekhornung Think the issue is more when you have a captive marketplace and artificially promote your private label goods over other brands a la Amazon or the iTunes App Store. Don't think private label is an issue in and of itself
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𝐒𝐀𝐑𝐀 🦕
(@sara_schahida) reported
from
Kajang, Selangor
Anyone face the same issue app store and itunes store not function after updating #ios13 😢
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Tony Donofrio
(@TonyDonofrio) reported
from
Brentwood, Pennsylvania
@adambarnhardt It’s fine. Once it leaves Netflix, I’m not buying the NBC service. I’ll buy the whole series on iTunes and just binge that way.
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🇨🇦 Blue Jays Dad 🇺🇸
(@BlueJaysDad) reported
from
Bloomington, Minnesota
Having problems signing into iTunes on Apple TV. I login successfully and enter verification code sent to my iPhone and then it bumps me back to enter Apple ID again like I didn’t do a thing. HELP!
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The Unholy Trinity Everton Podcast
(@UHTPodcast) reported
from
Garston, England
@elpivoteftbl @SoundCloud @iTunes @Spotify @EFC_Data @EvertonNewsFeed @TheBlueRoomEFC @FalconBluesTV @TheBlack_Watch @jim_keoghan @LeePazzini @Baines3 Cheers mate. All about opinions. We mentioned that he has got to address that issue against sides who sit back that we can't break down. He isn't devoid of blame at all. If he doesn't act or change then certain people may get their wish and see him go unfortunately
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