iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Alain Vaillancourt
(@AlainVaillanco1) reported
@MTGGoldfish is it possible that the latest podcast is broken on iTunes? I haven’t been able to load it since it dropped.
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Mette Aumala has new meds 🐦🦖🦕
(@MetTiinA) reported
@Northywastaken You can watch it for free on the Apple TV+ website with any browser, as long as you create an Apple account. I hear people have had to download iTunes to access the trial. I've already had that for ages so I could just use the login I already had.
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V ✶ Lyricist Jinjin
(@315pjw) reported
@astroroki @myngjnluuv As far as what MCD counts, I believe it’s Apple Music(AM). iTunes is where you can purchase music without having an AM account. AM is a paid monthly subscription service the same Spotify Premium is. iTunes counts towards billboards which falls under a different criteria
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Craig Brookfield
(@cbrookfield28) reported
@BoxingNewsED @MattCBoxingNews Hi, still not able to get digital access to this weeks issue via an iTunes subscription & haven’t been able to get access before Thursday for an issue for 2 months. Not sure if aware of the issue but always able to get access on Tuesday night previously. Thanks
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kim taehyungs lollipop⁷⁹
(@taetaesingulari) reported
@jmfancier The rule change should not affect itunes itunes was always strict if yall didn't have enough people to buy to make thesong chart its your problem like ct stayed on iTunes us #1 till somewhere Sunday even after the tracking week ended it was still charting try harder next time
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Nikitta⁷⁹ (rest) (ia)
(@BestVocalistTae) reported
Kpjms : 1. Send emails to yt praising taes sn itunes record. 2. Send emails to kloud ad director during taes solo ad 3. Trended apologize to army recently over some irrelevant issue. 4. Was spreading th videos on pan nate trying to get him hate. 5. Using # for rumors.
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Sephiroth Orion
(@SephirothOrion) reported
@Forbes Hang in there. For some, trends are fading. Like for me, I still prefer CD and DVD after paying for items i iTunes that they do not let you keep from device to device. Also, FaceBook failed Customer Service. So, how digital will that become?
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••Tess••
(@jinyoungseunnie) reported
@_winterjeon @OneAhgaseGOT7 Exactly. So what is the problem with that? Stay Alive has the highest #1 on iTunes for a SINGLE. but not as an album. They are not the same.
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onikasturn🦄
(@officiallmike18) reported
Do we have a problem is at 109 on iTunes barbssssss walked tff up
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Peter
(@PeterLatimer6) reported
@sonic_shoegazer I’ve started with my iTunes play count / last fm scrobbles and am adjusting up & down. It’s still going to be fairly arbitrary.
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Auguste Somers
(@augustesomers) reported
@tylerthecreator @Apple @AppleMusic if you have an old apple laptop, you can still use itunes. they haven't shut it down
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Lawyer in Beta 0.9.9
(@lawyerinbeta) reported
And I cannot update yet bc the Apple Support person said there’s a known issue with 15.5 and restoring backups from iTunes, which is a thing I need to do and have been putting off. Cool cool cool.
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Scarlet
(@GetScarlet) reported
@TheGuyCapeTown The issue he mentioned having is detecting your device which directly has to do with the computers apple usb drivers, so using anything else is likely not going to work either until iTunes is reinstalled or he figures out why it isn't installed correctly
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Naki Kamizuki / 上月なき🌛 @ PRISM Project 4th Gen
(@nakikamizuki) reported
i'm so upset i'm want to cry i couldn't get vtube studio to work because of some problem with itunes again i just want to stream...
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Kat Loveland-Writer/Editor
(@KatLightingArt) reported
@LunarMariaRilke @PreferNoHandle @ithayla . [3] However, these issues do not affect public libraries, which pay Kanopy per view (current fee of $2), similar to a transaction video on demand (TVOD) service like iTunes. [4] Still, patrons do their local public library’s budget no favors by streaming the “free” Kanopy title
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