iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • kyo_9 Kyo Al-Zawawy (@kyo_9) reported

    Apple security is very strict and in the same thing, very troublesome! Daughter played with my iPad and now it is disabled. Had to restored using iTunes but when I try to login to Apple, the code went to my Indonesia number and since I'm not in Indonesia anymore, I couldn't getit

  • MarkVeau Mark Veau (@MarkVeau) reported

    @U2ThreeChords @johnlaurenti Saw them on the Joshua Tree tour & Unforgettable Fire tour all great shows BUT - they lost me after Rattle & Hum - and I couldn’t stand them ramming that ITunes album down our throats - Boy, October, War, those albums I love - When Bono went “Castro” and that was it for me - bye

  • outof3999 Money Warrior🔞 (@outof3999) reported

    Don't ******* ruin this collab just because of that Spotify issue. DJ Snake's Team is on it already so calm your tits stream and buy on ITUNES after the m/v is released

  • SamGreenArtist Sam Green Artist (@SamGreenArtist) reported

    @Wesdillustrates Trying to get music from my iPad to my PC (iTunes) so that I A) have access to it on my PC and B) so I can transfer it to my new iPad. Problem is a good chunk of it is well over a decade old, ripped from CDs etc and can't be transferred as it's not purchased from iTunes.

  • nikiw124 Niki says your mask should cover your nose too 😷 (@nikiw124) reported

    Working in the kitchen, while in the front room the W10 is into hour 2 of 'boot up, iTunes, buy 1 track, sync, shut down' & is currently puzzling over the 'buy 1 track' stage.

  • iwontshatter lex (@iwontshatter) reported

    @WillFerri should i make your remix of almost forgot my ringtone? i was gonna make jump, weapon, or burn it down my ringtone bc those are available in the itunes store for ringtones. but then i saw your remix of almost forgot

  • TheAimercat Amy Harber, queen of all social media ;) (@TheAimercat) reported

    If you are having problems with your #FuturePast pre-order downloading, cancel your pre-order in @itunes and then go back into Itunes and use "complete my album" to get the songs that were released tonight.

  • EricaLScott Erica Scott (Fully vaxxed; you?) (@EricaLScott) reported

    Feel like I spent all day on the phone. Can't get songs to download on iTunes. Two calls, two techs, they can't figure it out. Say it's my card. Call the bank. Card is fine. Go back to iTunes and switch to another card. 🤞🏻 At least Apple gave me two free songs for the trouble.

  • pedrothedagger very cute dog haver (@pedrothedagger) reported

    @chhopsky latest ue5 appeared to have a compile error dealing with metal and it decided that because I have itunes installed on my machine that I wanted to build for apple.

  • erik_paulson Erik Paulson (@erik_paulson) reported

    @APerzanowski @normative @hoofnagle I do as best I can to avoid iCloud so I think all of my copies are local, though I've never gone to all the trouble of copying the files to a location that iTunes couldn't delete out from under me - but I've never considered iTunes might delete my stuff for licensing reasons

  • LilThuglett Lana (@LilThuglett) reported

    The @phantom airdrop issue somehow reminds me of when iTunes dropped the U2 album into everyone’s library and it was an absolute pain to get rid of

  • lazysaruchan ♥パンダ (@lazysaruchan) reported

    are you ************* kidding me.. I signed out of one itunes and into another region and it ******* deleted my ******* transit card.. ******* bullshit.... ¥2300 down the ******* drain...

  • drspib drspib (@drspib) reported

    I tried to buy a movie on iTunes, which I have done frequently. Neither @Apple nor @Chase could tell me why my purchase was declined. They just blamed each other endlessly. Completely unhelpful customer service from billion dollar companies. This is what we have in 2021.

  • SamuelThomas95 Samuel Thomas (@SamuelThomas95) reported

    Implementation of #RBI's #autodebit policy has been a complete fiasco. Caused a great deal of inconvenience to the end user. So much trouble trying to get subscriptions activated on @Apple iTunes / App Store.

  • sunny_nonie ATTACCA 10/22 💎🎃 (@sunny_nonie) reported

    God one thing we don’t need is for us to start falling down on the charts when the cb just started I want and hope we will go up instead especially after their performance on music bank please continue to stream let’s get our views moving and buy #Attacca on iTunes please

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