iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Doremus Jessup (@DoremusJ) reported
@pmcg I like the red. btw it solved my iTunes skipping problem. My old Mac's bluetooth wouldn't work with my sound system
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Gary Rosenzweig (@rosenz) reported
How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?
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Quack (@NotFloriiann) reported
@dreaminsideof recovery mode is basically something that connects your iphone to a computer and lets an app like itunes for example find and fix the problem with your iphone i think, im an android user so like-
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Speedo King (@The_Speedo_King) reported
@Strawberry_Tet They all work just fine through itunes. The issue is the phone.
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Tennessee Liberal (@TNsmartgal) reported
@PistolAnnies My stomach just lurched. I have missed something great. I feel terrible. Ouch, the guilt. Itunes here I come😩
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PunkNutsNFT@PunkNuts (@PunkofNuts) reported
@LordTJCrypto What was the Amazon music link again? I can down load it on iTunes but wants to make sure I was buying it to support your project
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takeru takaishi 🌻 (@aersiu) reported
@iTunes @AppleMusic you gotta some problems with charts on itunes brazil... please fix it... it has a bug
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jasson (@nroxhylt) reported
@OT7DAECHWlTA @Forbes Most of the records he used to have have been broken already. And the mixtape is literally on itunes and Amazon music for $6.99. I still don't think it's a free mixtape at all.
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Chrissy Cameron (@CCameronUK) reported
@TheMeganHayward Noted! Haven’t had that issue yet but it did take me ages to work out where songs you bought off iTunes went after you downloaded them. Turned out that they were in a downloads folder in Apple Music
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Mitchell (@BytownPhoto) reported
Stop crashing youtube music 🙄 Also help me recover my old library from google play. I still really miss that service. And my itunes library. But hey.
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MxMelkor 💀 Knight (@shoddyknight) reported from Oxfordshire, England
I hate the fact Apple sends verification code to trusted devices rather than have 2fa via whatever app you want. I DON'T HAVE ANY PERSONAL ******* APPLE PRODUCTS APART FROM ITUNES WHICH I ALSO WISH TO OCCASIONALLY LOGIN TO ON MY WORK MACBOOK
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Shitcoinist🦇🔊 (@0xY10_) reported
On the first account, I've used it for years. I was failing to top up my account last week with iTunes balance and next thing is, its disabled. On second account, I top up 100$ iTunes balance through gift card, I was getting errors purchasing, next thing is account disabled..
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Niki says your mask should cover your nose too 😷 (@nikiw124) reported
Working in the kitchen, while in the front room the W10 is into hour 2 of 'boot up, iTunes, buy 1 track, sync, shut down' & is currently puzzling over the 'buy 1 track' stage.
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Evie (@Eviepre) reported
@lisapiya21 We did great that's what I say to someone a few days ago,that person said "is ozuna, Megan and Dj snake we can make higher records"not all western artists make huge numbers in the first 24 hours they do better on streaming Spotify and ITunes,soon the first record will be broken👀
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Scott "Scott" Lawrence U.K. (not in the U.K.) (@yorgle) reported
Hm, I'm not sure why I hadn't installed Plex Server onto my media iMac before. It's a lot easier to access/more flexible/more reliable for sharing content to devices within my house than iTunes ever was.. and with some system or itunes update a few years back, that broke anyway.