iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Maureen LeFay
(@LefayMaureen) reported
@debaajimod The Genius Bar answers are to “Google it.” 🙃 My Apple/iTunes gripe is movies for rent/purchase that are not in their original widescreen format (like buying a song+getting just a part of the song). Refund process has no option for this error so customer has to prove the error.
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Grim&SanguineTales
(@sanguinetales) reported
@iaminsufferable @nypost iTunes =/= Apple Music. iT is a pay per song service, AM is a streaming service. That's like comparing the most purchased car(Toyota) to the most leased car(Audi)
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p a x t o n.
(@paytonjones30) reported
from
Groton, Connecticut
Does anyone have a Mac and ran into the issue of your iTunes not accepting your Apple ID password? I can’t even update my Mac without having the password accepted on my iTunes.
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WhySoSerious7
(@WhySoSe35953249) reported
@ela_hami One of the main problems is with solos setting these goals in the first place though. Right now, we don't even know what we'll have to work with ... an MV on YT? Maybe yes, maybe no. Will we only have iTunes and maybe Apple to stream. No physical copies? We set goals once we know
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jamie
(@jamiemariemon) reported
@RickyResister11 @Sue80226275 @SchmittNYC Peop0e have what they need. Housing assistance, until iTunes assistance, bet cards, daycare assistance…..what more is there? And have you seen the trade deficit and national debt lately? There is the problem. It starts with the trade deficit.
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Jace Weston
(@JaceFromtheWest) reported
@ann_lingard @RealCandaceO @RealBrysonGray Dude got the #1 song on iTunes while that song was banned on YouTube, wasn’t hyped like Adele’s song sitting at #3. Curiyas to why you’re putting down that accomplishment.
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Michael McCabe
(@the_happycamper) reported
@IrishTimesHelp I pay a subscription but your iPhone app is broken and keeps asking if I want to subscribe via iTunes
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the artist sometimes known as Nightshift David
(@dr_dyb) reported
I have now borked my logbook due to an apple iTunes account issue.
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BAF
(@BAFBOT1) reported
nice to have the set broken up by tracks. meta data is still a little iffy, i had to manually add track numbers to the id3 because itunes deletes the ones in the file name
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Nancy
(@divineme1111) reported
@peterjohncox Spotify. I personally dislike it and dont use it. Im a youtube girl. BUT- most people now access music via that service if not itunes or youtube. In fact, there are areas in the world where you cant buy any physical or digital songs/albums. Its just streaming. What now?
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Arc_Ayase
(@Arc_Ayase) reported
Why, the unironic ****, isn't there a way for me to just get on my iPad or this now verified iTunes installation and say "ah yeah unlock that connected device pls+thnks". If there is, google isn't telling me. So yeah, i'm tired, and just wanna lay down and never wake up.
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Ijuakos Xqwzts (#FJB)
(@IjuakosXqwzts) reported
LOL, Roger Friedman from @showbiz411 seem pretty salty that the two variants of #LetsGoBrandon dethroned Adele as #1 (now down to #4) on the iTunes sales. She's not gonna sleep with you, dude, and she doesn't need you to be a knight in shining armor to fight for her.
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Gerry Atrick
(@kapokmeatant) reported
I used iMovie to add some music to a video of the DOG. It was a track that allowed use (apparently, because most rest of my iTunes library didn’t allow usage rights) and anyway I uploaded it to instagram and it got taken down for violating someone else’s rights BUT
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Alec Baldwin's Long Colt
(@keysh88) reported
@iTunes how can I trust your service of what music is popular when you artificially rig your chart's? Destroying your service credibility. Why do you hate meritocracy? #LetsGoBrandon
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Johanna Backman
(@Lucaloo) reported
@hayu_uk hi team, I need your help again! For some reason my payment is not working..?!? I have added another card on iTunes and credit but it still doesn’t let me renew, pls help
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