iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • 3DiStRa6CtIoN9 Mylène (@3DiStRa6CtIoN9) reported

    For some reason I can’t buy bigger than me on iTunes, it’s not working

  • nikkinaxx_ nicole 🌙 (@nikkinaxx_) reported

    As of now: from 74th spot in Worldwide ITunes Song Chart, we are down to 111th spot. Keep streaming! Kaya pang iangat to. STREAM SB19WYAT @SB19Official #SB19

  • FangirlPoAkii aki 😭 (@FangirlPoAkii) reported

    before, we were topping the itunes charts but after couple of hours in the chart it would slowly go down and before the day end it’s already gone. STREAM SB19WYAT @SB19Official #SB19 #SB19WYAT500KViews

  • JoshStewart1995 Josh R. Stewart (@JoshStewart1995) reported

    @celldweller there’s an issue on iTunes

  • yunhwarizon #1 hotteok IS SEEING ATEEZ (@yunhwarizon) reported

    @AppleSupport hey I've been trying to sign in to itunes but it keeps on canceling the process so i keep on doing it over and over again only for me to keep on retrying. I can't even use my iPad.

  • Adrian52415641 HadrianAdrian (@Adrian52415641) reported

    @strangepacks_ The iPhone is bad because of not being a piracy device and can't download music when there's iTunes and multiple streaming services there for you? Being overpriced is a real problem, though.

  • ginger_lizard Liz Dircks 🇺🇦✊ (@ginger_lizard) reported

    @Sench_ola Not available to buy/download on iTunes, available in Apple Music but again, not interested in subscribing to a service I wouldn’t get much use out of Digging out my external Blu-ray with CD writing as a last resort, lol

  • GoDoYaHomework ElMojadoYouLoveToHate🇸🇻 (@GoDoYaHomework) reported

    Spent an hour on the phone with apple trying to figure out how to restore my previous iTunes library to my new one. I think we figured it out but there’s no need for it be to be this complicated. Streaming music is the issue as to why it’s so complicated

  • PARANOiDDJ1 PARANOiD DJ (@PARANOiDDJ1) reported

    @FaroeKing97 iTunes/Apple sometimes have a slight lag between when the song is live to play/buy and when the link to do so for it is generated. This is down processing on their end, so it's out of my hands until they do. The same link will work when they've done it, shouldn't take too long!

  • protweetdeleter B 🌹🚀 (@protweetdeleter) reported

    @ItsTommybxxch I think one of the iTunes sales trackers that is normally used for chart predictions went down literally last week, so it’s been hard to give accurate estimations this week

  • BadDesignDOTcom Mia Rose (@BadDesignDOTcom) reported

    @Apple @AppleMusic help! Is it true APPLE Macbook audio controls don't work with APPLE iTunes?? If mine's not working, what's broken with it? #music #baddesign #MacBookPro

  • llonelee Lee (deepsea challenger) (@llonelee) reported from Brooklyn, New York

    Under communism, we would destroy SoundCloud, Spotify, Tidal etc. and convert Apple Music into some form of a Universal Access Socialized Streaming service, since it’s already integrated with iTunes library, Serato DJ

  • grimypreacha don b. loneleo (@grimypreacha) reported

    Bruh, I've trying to download some tracks off Murder Was The Case soundtrack and everything works fine, put it in iTunes and it goes through Spotify just fine EXPECT 1 DAMN TRACK Like I don't understand, the rest work with no issue, why is this having an issue? Smh

  • tommoxhabit bigger than maddie◟̽◞̽ (@tommoxhabit) reported

    IT KEEPS GOING DOWN ON UK ITUNES I HATE YOU ALL

  • liyuhanaljlj Lee (@liyuhanaljlj) reported

    @opa334dev Feedback error: Unable to access the file sharing folder of Troll's signed app in iTunes. And the file management that comes with the system - the corresponding folder will not appear on my iPhone.

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