iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • NigeriaMewlions Mew Suppasit Nigeria🇳🇬(MSN) (@NigeriaMewlions) reported

    Honestly, we wished for a "drama" so it can motivate us in going all out to buy Before430 on iTunes. Even if we empty our credit cards no problem, even if we will have to walk from US to Nigeria after Christmas holiday. now there's "drama" #MewSuppasit @MSuppasit #มิวศุภศิษฏ์

  • DisasterArtists Disaster Artists: The Movie Survival Podcast (@DisasterArtists) reported

    @tconspiracyguys Goodpods is another one that is doing the right thing with regards to reviews. The ones doing it properly just show how much of a problem review bombing on Apple/iTunes is. I think Audible/Amazon requires you to have listened for a certain amount of time too.

  • s60long Stephen Long (@s60long) reported

    Hey apple itunes! In app purchases are not working

  • LJW_314 Larty (@LJW_314) reported

    @timirrrlan I couldn't go to a theater when FFH was in cinemas. So when I had the chance I bought it, I really liked Homecoming, thats how much faith I had in it. Terrible, really pissed off that I got it on iTunes and couldn't get a refund.

  • WhoreanPop k(ill me)pop fan (@WhoreanPop) reported

    iTunes makes me wanna kill myself every time an error comes up on that shouldn’t even happen in the first place

  • janpeuker Jan Peuker (@janpeuker) reported

    I really don't understand how @Apple maintains the image of the good guys. How no legislator sees any problem in their evil push to own all your data in iCloud / Music / TV / Photos (I can't sync my iPhone manually anymore) since they removed iTunes is just mindblowing.

  • s60long Stephen Long (@s60long) reported

    iTunes trying to charge me to fix a problem buying in app packs…******* ********

  • kyleve Kyle 🏳️‍🌈 (@kyleve) reported from San Francisco, California

    @_shantini_ After like 16 years of using iTunes for buying music and **** I’m unfortunately far too down this rabbit hole

  • gamesover James Moberg (@gamesover) reported

    Hey @iTunes Are you having any issues today? I'm using Windows iTunes 12.12.2.2 and I keep getting prompted to sign in every 45 minutes. It's never done this before. I wonder if it could be due to something on your end before I waste any time on my end.

  • ericforemanswig john blaze. | dmx day 🕊 (@ericforemanswig) reported

    @selssweetlover i downloaded a ringtone app on my phone so i can convert the video i wanted into m4r version and then i connected my phone to my laptop and synced it through itunes! after that i went to my phones settings, clicked notifications, scrolled down to notifications -

  • Trcv_ebooks Trebooks (@Trcv_ebooks) reported

    FOR SO-O-O-O LONG, FOR FIRES THAT BURN DOWN THE NEW ITUNES UPDATE, APPLE.

  • alan_fract Alan Fract (@alan_fract) reported

    Acer... Alan has a double problem! Both the Windows OS and the iTunes software have both declined in quality and usability! We need to go back to conditions in 2012 which was the high point of quality software! It has declined since then! Soon Windows 7 will be too obsolete!

  • gabisalz gab♕ (@gabisalz) reported

    the feminine urge to know everyone's song that they bought on itunes as a kid that got them in trouble and/or grounded (mine was don't trust me by 3oh!3)

  • RSDJKayPlaya ROCKSTARR DJ KayPlaya (@RSDJKayPlaya) reported

    @MikeCzech Using a MBP. Some how the files were corrupted. They won't play even in iTunes and I cant convert them to MP3. They worked fine before dropbox so that has to be the issue

  • Lusha2009 Danisa Lusha (@Lusha2009) reported

    @TVMoJoe I never used iTunes but is possible to download media you bought from to your local drive? If that is the case, I suggest you do that. Is it always good practice to have a spare backup harddrive just in case. No internet no problem. No iTunes app no problem.

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