iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

Less
More

itunes Hero Image

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • roehlstation Interrobang (@roehlstation) reported

    @Starfleetdad @UniversalPics This one is on my Plex server. But yeah. I have crap in Amazon and iTunes, just got Ghostbusters Afterlife last night on iTunes…

  • frankieaallen Frankie 🏳️‍🌈 Read The Flash (@frankieaallen) reported

    @CjfHotshot The problem with getting physical copies for new single issues isn’t just the wait, it’s the money. I’ve discovered I can buy them through iTunes and read them on Apple Books, so I think I’ll be ok.

  • technodroidyt TechnoDroid (@technodroidyt) reported

    @rizwanazad09 @zollotech I’m facing battery drain issues since iOS 15.1, on 15.3 this one time by battery drained 40% overnight while in idle. I’ve tried restoring from iTunes but that hasn’t fixed the issue either.

  • denisefleming_ Denise Fleming (@denisefleming_) reported

    @tim_cook if Steve Jobs was living he would highly interested in rectifying @Apple software/hardware problems!! Like clockwork apples answer to every problem is reset your device using iTunes!! Apple should remove the requirements of a passcode when changing a password!!😳😳

  • robmckenzieuk rob (@robmckenzieuk) reported

    Sadly @AppleSupport (the one you phone) have proven useless in dealing with an issue surrounding topping up of your Apple account (iTunes) over a week now and no resolution.

  • keithschnak Keith Schnakenberg (@keithschnak) reported

    Number one thing that’s going to get me in trouble as a dad is iTunes auto playing my music when I start the car

  • frankace_art frankace_art (Commissions: OPEN) (@frankace_art) reported

    @DrewWinchester That’s super sucks aw man. The best thing to do is to have a cloud back up on itunes or backed up on a PC. Also, if your iPad storage is full or close to full can cause it to crash and all. I had the similar problem a while back.

  • LimitedRunJames James Mielke (@LimitedRunJames) reported

    @AppleSupport I need to log into my account so I can complain about how you guys just delete digital sales, and despite updating my password (due to Apple user IDs being exposed in a leak) the PC version of iTunes keeps telling me to sign in. Why? What?

  • HoneyKimmyy Lil Kim Fanpage (@HoneyKimmyy) reported

    @NikoLoveTM Why so worried about it but it charted on iTunes worried about do we have a problem chile

  • hackerb0t hackerbot.eth (@hackerb0t) reported

    Using iTunes to build nuclear weapons is against their terms of service.

  • Chambersthepoet Chames (@Chambersthepoet) reported

    When music went digital the music industry suffered due to lack of innovation and foresight. Then came the iTunes store. Then came the streaming services. The problem is, the streaming services have become the new labels. They have the power and take the majority of the profits.

  • denisefleming_ Denise Fleming (@denisefleming_) reported

    @tim_cook @tim_cook if Steve Jobs was living he would highly interested in rectifying @Apple software/hardware problems!! Like clockwork apples answer to every problem is reset your device using iTunes!! Apple should remove the requirements of a passcode when changing a password!!😳😳

  • DavieC726 Dave (@DavieC726) reported

    Preordered the uncharted movie on iTunes. Little desire to see it in theaters.. MAYBE in a week or 2? Or 3? If crowds have died down enough

  • hazeldrummers sonya 46 (@hazeldrummers) reported

    @nickelafi yeah i remember that but i’m talking about itunes it dropped down really far the second new music friday came around it did well for a wednesday release but it could have done better is what i’m saying cos the aria chart debut wasn’t as good as it could have been too

  • brianjaygroven Brian Groven (@brianjaygroven) reported

    @Tinaguo I am listening to your music today on Apple Music, & I noticed that "Hollywood's Greatest Themes" has disappeared from it as well as from the iTunes Store. Copyright issues? Can you put it back on? 🥺

Map Check Current Status