iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Wari.
(@Zari_Wari) reported
@NintendoAmerica I'm thinking of picking it up for XMas cuz I REALLY liked the first game (is this exclusively on Switch?) But also can you tell a higher up to put some hecking Mario soundtracks on Spotify or iTunes cuz its getting hard to find them with all the channels Nintendo is taking down.
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Hunter
(@HunterBergsma) reported
@liamdanielduffy In Logic, at any moment, I can "share-to" iTunes. Even if I have mastering issues & low volume, it makes a ton of sense for quick mp3 output
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Ricky Ribeiro
(@ricktagious) reported
@kozydogfather I forgot about the subscription service. I wonder why they felt they needed to acquire them to build Apple Music when it seems like a logical evolution of iTunes, which was a digital music behemoth at the time? Beats' subscription service was never a big player in the space...
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Bill Mudron
(@mudron) reported
(And ****, if I'm gonna throw $20 at iTunes for a terrible movie, I'd rather spend it on Who Killed Captain Alex or one of the Neil Breen movies that just finally popped up on the service.)
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GD
(@goodnightdraws) reported
it’s not impossible for them to even do, they put jump up super star on itunes when mario odyssey was coming out, but once again they took it down for no reason whatsoever, such idiotic management
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わるビー・美月センター
(@warubii666) reported
@pianoctro i had problems with mp3 files in itunes before and just formed a habit to convert them lol but the mp3s quality was also bad in that case
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timmy
(@revvengerss) reported
no one look at me using itunes i don’t have good service or spotify premium
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Ⓙⓐⓨ Ⓢⓗⓐⓦ
(@Jay444) reported
@danielmgauthier I've been reluctant to try Apple Music for fear of messing up my standard itunes library I've built over the years. Have always been an occasional user of Spotify, deezer and the like. Any1 have problems going back to regular itunes music library after cancelling apple music?
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MinShips𓅪♡༄
(@Minships_) reported
Did you know I had problems with my bank for buying #GOT7_BreathofLove_LastPiece 💀💀 on itunes ... @GOT7Official #GOT7 yeah yesterday I had to call them because they didn't accept the transaction I hate it in here
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Kiran Vaidya
(@kiranvaidya) reported
@mims They need to fix that damn iTunes software on Mac. The UI /UX is just terrible
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karl
(@kgb327) reported
@Spotify and @joerogan how come you block access to episodes when using a vpn? Never had an issue when I use to listen via iTunes.
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Charlie
(@ezeldeengaber) reported
wtf is error 4013 in itunes my iphone is ****** im tweeting from my computer help... they need to pass a stimulus omg
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romabit
(@romabit) reported
@AppleSupport why can’t I use my own money on iTunes because I’m family sharing? I can’t send my sister an iTunes card for her birthday with my own credit card? @apple consolidating payment in family sharing was a pretty terrible idea. Can anyone explain why?
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( Neil )
(@neiltstephenson) reported
from
Fitzhead, England
@Apple I seem to have been billed £14.99 for iTunes & £19.95 for AppleOne..? We used to moan about businessmen walking three-abreast down subway steps obviously backing us all up...
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Laye murashi. EXE ✨🌏🎱
(@l8ye) reported
@Apple iPhone has Good battery life, and amazing safe features, but one of my recommendations is work on yall service, make an update where you can put music on phone from computer and play it not using Apple Music, or iTunes. Then y’all will be golden
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