iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:


iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Castle Rock, CO 1
London, England 1
Miramas, Provence-Alpes-Côte d'Azur 1
Lewis Center, OH 1
Muskego, WI 1
Saint-Malo, Bretagne 1
Timberlea, NS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Sony LIV (@SonyLIV) reported

    @saurabh41185872 Hello! We apologize for the trouble. We request you to please update the app to the latest version & follow the below steps to activate your account as the subscription is purchased via iTunes. - Go to More - Click on My Account - Click on 'Restore Purchases’ Hope this helps!

  • Piper Gates Design (@PiperGatesD) reported

    @paulslr70 I wanted a near mint mono copy so I could rip it for my itunes but after 5 copies gave up. In the end I folded down the Rhino CD which sounded exactly like the UK mono.

  • Fat cat (@Mrzhou88888) reported

    @AppInstalleriOS @IsraelSJesus 10S 15.0-15.7.1 16.0-16.1.2 Delete the configuration lock to solve the problem of not connecting to iTunes. Who knows how to do it? Give me a reward mineekdev

  • The Legal Immigrants (@legalimmigrants) reported

    one of my favorite things about @iTunes is how it wants me to login in my laptop so bad it makes me click cancel a dozen times 👍 👍 👍

  • Bettie_Bound (@BettieBound) reported

    @davidhepworth If this **** mysteriously ends up in my iTunes downloads in the morning there’s gonna be trouble.

  • Buckley376 (@Buckley376) reported

    Why would I want to sign in to iTunes? Leave me alone.

  • Rema szn (@hoely_being) reported

    France iTunes #1. - Calm down

  • Stefan Steyn (@Stefan9) reported

    @CashNSport They need to offer a better product/service then what the pirates offer. That is how iTunes/spotify/netflex,ect win. The stick approach will never work.

  • REMA STATS🦇 (@RemaStats) reported

    .@heisrema’s “Calm Down” (@selenagomez) recorded 598 iTunes Sales in the US 🇺🇸 in the last 24 hours while, Calm Down (Original) recorded 224 Sales.

  • TJ🖤☁️ (@toulouseoutsld) reported

    @SelGOnCharts @selenagomez @heisrema I saw a tweet that said calm down recorded over 700 itunes sales in a single day. Coming for top 30 soon

  • Mixes 'n' Tapes (@mixesntapes) reported

    Introducing the bruh bruh, Sensitive Boi, layin' down some bars on his new track, Party All Night. Get it now on iTunes.

  • Guapo (@6gire) reported

    @TheHoeIsComing @szaoncharts Problem is taylor is doing so well on iTunes, and iTunes sales top streams. And she has radio ,

  • ѕнσgυη ѕυρяємє (@TimesSqKungFu) reported

    @bradbutcool @SubToretto iTunes has the best bitrate out of any streaming service out there and is not even close. There are a few that have disc quality bitrate like BRAVIA CORE but the library is lacking compared to Apple.

  • Kris Young ✊🏽♿️🏳️‍🌈 (@imkrisyoung) reported

    Hey, is anyone else having problems signing in to Apple Music/iTunes on their computer?

  • REMA STATS🦇 (@RemaStats) reported

    .@heisrema’s “Calm Down” (Original) peaks #1 on Dominican Republic 🇩🇴 iTunes. —The Version with @selenagomez peaks #1 on Poland 🇵🇱 iTunes Top Songs Chart.

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