iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 1 |
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Lavie
(@LavieGDev) reported
@zachharyy0131 Well, first time I’m trying that with an iCloud backup so I had no idea. I also tried with an iTunes backup and it just kept saying “could not complete because iPhone had disconnected”, but once I updated to iOS 15 again it restored with no problems.
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Rafranz⁷ 💜🧈
(@RafranzDavis) reported
I joined Spotify to keep from buying music back when the service launched. That’s how I got my son to stop spending my money on iTunes. 😩
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Harry Sherwin
(@HarrySherwin) reported
@WarComTeam Hi guys. I’ve subscribed no problem but it seems as though the apps aren’t available on PC from either the iTunes or Google Play stores as they only work on devices
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CB
(@CB18066221) reported
@AppleSupport if I PURCHASED a ringtone YEARS ago on iTunes … I have the receipt on your website but the ringtone is no longer available to download… should I qualify for a refund? DEE from media service department don’t think so 🤔trillion $$ company = failed
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ADHDean
(@ADHDeanASL) reported
@TheApeBrigade @Handbasket_ I’m running down albums in iTunes right now. Such good stuff. Dunno how I’ve missed him until now.
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Julia
(@yuliajaeger) reported
The only Apple Music > Spotify argument is Vampire Weekends iTunes session cover of Bruce Springsteen’s I’m Going Down
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Nomis
(@NomisHipHop) reported
@COLEplusTEN I used to capitalize the “S” in my name until iTunes retroactively changed all my titles on their service and didn’t allow for the capital S any longer. That’s when I stopped doing it.
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lee⁷ 🪴
(@xxerahxx) reported
@ReachSaber did you download ptd from apple music? it shows this down arrow in circle when the song is downloaded. streams do count if you've downloaded from apple music but if you purchased from iTunes then you have to delete the iTunes download from am library for ur streams to count
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Jon Hicks
(@Hicksdesign) reported
@mattmaber @colly Yep, was always an iTunes Match user, which was then replaced by a Plex Server
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Brett Polegato
(@BrettPolegato) reported
Hey, @AskVirginMoney, I just received a letter telling me that you are turning off the @askclydesdale app soon and that I need to switch over to YOUR app. Problem is… your app isn’t available in the Canadian iTunes App Store. What are your international customers supposed to do?
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Laura Crouch
(@LauraCrouch98) reported
App Store, #iTunes Store unavailable to some as outage hits #Apple services [u]
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니키⁷💜ᵇᵗˢ🧈
(@niQue613) reported
@doyaddaeng I gave up streaming on the app coz I always had issue on windows. i just connect my apple account on stationhead and stream that way. even there I'm having issues as I have to reconnect it 2 to 3 times a day but much tolerable than itunes issues
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Flutterbydreams🦋
(@Nightwyver) reported
@TheRCScott @Vlad_Stakeumms Where butterflies never die by broken iris. It what finally pushed me into iTunes.
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J.T. Vandenbree | Get Vaccinated
(@TizaTryhards) reported
I got a generic "unable to log in" error with my old Apple account. I reset my pw and got the same error, then support site prompted me to set up 2FA. NBD, got that going. Tried again and was told I needed an iTunes account "Your account for everything Apple," indeed.
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Ant
(@Delagold_x) reported
@ATS_ofc Apple music the subscription service, whereas itunes is the free jawn to manage purchases and whatever downloaded music
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