iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 1 |
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Travis Lawrence
(@TravisL12) reported
@nubero I really dislike that they have changed certain features just for the sake of change. You have to realize when the iteration is making things worse and decide to leave it alone! And yet, we’re still stuck with iTunes and it’s terrible navigation and discovery!
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aley
(@ritsuouz) reported
@ad0_0nis there was a Google drive document with all the songs which you could download on ur laptop and then u only have to put them on iTunes and sync ur phone with iTunes and it should appear in Apple Music but the document got taken Down
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Ben Fletcher
(@BenSFletcher) reported
My laptop added the audio from @erichmcelroy’s last Fringe show to iTunes and every so often it comes round on shuffle. This wouldn’t be an issue, but I’m on a crowded train and the first minute is him coughing loudly.
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k1ra1n🤍
(@M0dsI) reported
@addictontwt I have 4 5s. Two are broken and one is stuck on iTunes screen
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Ghost Feet ن AKA Iron Lady
(@Just_Here_4Food) reported
iTunes why did you **** up my shuffle? If my app goes inactive or closes it closes what I was listening to. Y’all had fixed that now it’s broken again. I wish I could save a shuffle…
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Captain Planet Radicalised Me 🏴
(@bootytai) reported
@hipaavilenation @lolennui My friend, I’d my hearing tested last year bc I thought this was my problem, but it turns out I have perfect hearing? Movies are both too loud & too quiet. That’s 100% the reason movies bought on iTunes have an option to equalize their movies so the loud parts are less loud.
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OGxRE
(@OGxRE) reported
@qseudonym @naturesounds I understand it’s on Spotify, SoundCloud and Apple Music but I do not stream. I’d rather give my $ to the person who made the album not $ to Apple for their streaming service and the artist literally not get jack ****. How’s it on Apple Music but not iTunes? Again I’ll be patient
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Justin Bengtson
(@JB184351) reported
@atpfm I thought I was the only one struggling with the Apple Music/iTunes Match problem. Have an Imagine Dragons Live Smoke and Mirror digital album and tends to play tracks from the studio recorded album. UNLESS the track names don’t have an exact match, so dumb haha.
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Jose Argumedo
(@ArguingMeadows) reported
@oionfdjpoih Been a thing for a very long time, longer than whatever it means in gaming. Instead of having cable or subscribing to a streaming service you can buy a season upfront on iTunes/Amazon/Vudu/etc. and it drops new episodes the day after it airs.
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Jamison
(@Ggjeed) reported
@armcannon I've been in canada for 7 years and I still have trouble with Youtube and iTunes sometimes. They think I'm still American
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Daniel Fallman
(@dfallman) reported
@caseyliss @Spotify I think the main issue is that Apple has become Microsoft — Music is a legacy app trying to combine iTunes of yore with streaming (ie own mp3s, music match, iTunes purchases, and now streaming on top). They should perhaps have built a standalone streaming app instead.
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loser
(@ryvjun) reported
@yeonhaesf theres some problems with spotify and a whole album is missing on itunes??? ITS A MESS
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Adam Davis
(@Adam_141080) reported
@netflix my service has stopped working due to needing to update my payment method. I’m billed through iTunes but don’t have access to iTunes anymore. Is there a way to update my payment method as the link on the email doesn’t work
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Drunky Brewster
(@HogsDCFC) reported
@SageFrancis I had a paid service but cut that out because of bills. I started using free Spotify but after about a week I went back to my iPod, at least when I'm driving. Is there anything like iTunes that you can use with an iPod these days? I have Bandcamp, but just for music I've bought.
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That Lisa
(@LisaPearl) reported
@canadianstarpod @nenshi @GriffinCork I can’t download a podcast app onto an iPod. I need to down load the mp3 and load it onto my iPod using iTunes on my computer.
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