iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • supernovagamerr RSS 🌌🏳️‍🌈🎮 (@supernovagamerr) reported

    ‘Strip That Down’, ‘Slow Hands’, and ‘Pillowtalk’ all went #1 on BB’s Top 40...’Defenceless’ was number one on iTunes WW, etc....I don't get why the media acts like H is the only talented one...I mean I know why(he’s been pushed since the beginning)...but you know what I mean

  • PupGoesPunk Skylar Rose Stravinsky (@PupGoesPunk) reported

    @jkmttr @notjongreco Yup, 5.5! It's super stable, doesn't give me too many problems (though occasionally iTunes decides to have a fit), sounds pretty damn good too! Better than Spotify at least lol.

  • LordofWeenie Randon🐝 (@LordofWeenie) reported

    Apple support says I need a computer and itunes to maybe fix the problem with my phone *******

  • frealuv sami (@frealuv) reported

    spider is the only song i’ve bought on itunes so guess i’m gonna have to pass this down like a family heirloom

  • nimitha1413 Nimitha🌠SpaceMan🚀 (@nimitha1413) reported

    iTunes purchase :-) The thing is that , for most people fund is not the problem. Bt they don't know that they can create 3 accounts in the same device with the same credit card. They only need 3 different e-mail ids for this 🙃 @MSuppasit #MewSuppasit

  • realaaronhill Aaron Hill (@realaaronhill) reported

    @enigma_57 @DrPamSpurr @piersmorgan Or people should just grow up, and ignore it. If it’s on the radio, change station. See it on iTunes? Don’t download it. People getting too soft, that’s the trouble.

  • phreba21 pete 🐠⚡️ (@phreba21) reported

    @liminalplane Yeah, I just stuck with Apple bc I had already built up a massive library from using iTunes for 20 years. The iTunes/music interface is increasingly terrible, but it has all my uploaded phish, JGB and gd shows in there. Have the music subscription and it works well for me.

  • kylecoolky Kyle ✌🏻❤️ (@kylecoolky) reported

    @iam_tech @ThisIsMemeboi I honestly don’t get how people say iTunes on windows is so bad. I use it all the time and I’ve almost never had a problem with it. The most I see is sometimes it’ll sign me out when I open it but I just sign back in.

  • DustyNewRose Myriam Frey (@DustyNewRose) reported

    So nice of you, @Apple , to deliberately wreck iTunes to make us migrate to your bloody streaming service. You know, after we‘ve spent insane amounts buying music off you all these years.

  • ubermanofsteel Pfingston Nezzelech (@ubermanofsteel) reported

    @LouisOprisa I manually moved the folder where iTunes dumps its music and I haven’t had an issue like that. Might not work but could give it a shot

  • uxzelle Zelle B. (@uxzelle) reported

    @AppleSupport I bring this up bc I want to help other people navigate this issue easily. Like if the restore screen gave a little more explanation about what’s going on and explicitly stating for the windows user to open iTunes to continue (on both the restore screen and the support page)

  • zeroscrack fey (@zeroscrack) reported

    @jesynelsonhater good experience. when i met him he didnt let me leave until i showed him i bought strip that down on itunes 😥 he kept saying he needed it so he could pay rent

  • stephen_smith Stephen R. Smith (@stephen_smith) reported

    @scottsimmie My daily driver is a 2010 MacPro, and it’s only recently really showing it’s age. I know an M1 Mac would be worth the investment. It’s my music machine though, and that’s really important, especially while I’m working. I really hate how they’ve neutered and dumbed down iTunes.

  • JordanWAB JWAB (@JordanWAB) reported

    I am not sure why @Apple has made Itunes the most difficult thing to use. I used to be able to plug it in and sync my music no problem, haven't been able to easily (if at all) do that in years. Really don't give a **** for the customer experience

  • kyo_9 Kyo Al-Zawawy (@kyo_9) reported

    Nightmare to see my iPad is disabled since my daughter played with the password few times and now I'm having trouble trying to unlock it (-_-") iTunes has not been helping and 3rd party software requires payment to proceed #ouch

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