iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • VotterbinArt Jaylen/Votterbin (@VotterbinArt) reported

    @MitchB3 Just got off the phone with support, they said that even iTunes Store support was slammed with people having the same problem. Seems to be a server-side issue, and they said it should get fixed by this afternoon CST.

  • briandotjp calamity brian (@briandotjp) reported

    @deivudesu @gullevek I've had no such issues, that said I don't use iTunes.

  • PACHELIZ Pacheliz (@PACHELIZ) reported

    I’ve had no service since i installed iOS14.4 yesterday Couldn’t fix it with iTunes, so I have to visit a store... long hiss

  • Chunk_Muffin (っ◔◡◔)っ ♥ Sean Bogart ♥ (@Chunk_Muffin) reported

    @iTunes why is your mobile platform such garbage? Why are there load times on downloaded music? Why can't I connect to the service right now even though I'm on wifi? You guys are terrible at making software.

  • JanineM06099262 Janine Murphy (@JanineM06099262) reported

    @sethdonchess @sethdonchess Silly question, is there really a slowed-down version of the song from the video in ITunes or did you slow it down?

  • Gunner_at_large Ankur Gupta (@Gunner_at_large) reported

    @thehindu01 @Apple I am facing similar issues with the microphone on voice calls. Plus my itunes store is not loading (blank screen). I recently updated to iOS 14.4. Pls help

  • genecassell Gene Cassell (@genecassell) reported

    @havertyj @Apple @erkkiamerikka it had the original sign in screen and had to re-add my itunes information

  • dubravko_j Dubravko J. (@dubravko_j) reported

    @mchawking Hawkman, is there a place to get the digital copy of the best hits album? The iTunes link on the page is broken (at least for me) :(

  • Rizzfinity Rizzism (@Rizzfinity) reported

    @ish_rahmann Plug it in to iTunes and press volume up, volume down then hold the lock button to put it in recovery mode and your computer should fix it

  • Rt_200_ Rt (@Rt_200_) reported

    @taekookingz @tkkvlover That is exactly the problem that you do not see it. Lgo was #3 on itunes while other bsides were 1 and 2 and their was constant struggle. People were concerned that they are doing that with sales too. And it's not about entering hot 100 it was about #1 on hot 100 which required+

  • pikaffie Pika (@pikaffie) reported

    Is anyone else having problems purchasing hourglasses on MysticMessenger or has anyone got any help??? Been trying for a week and it still comes up with “go to iTunes support”

  • ZhanghaLI Zhangha Lee😈 (@ZhanghaLI) reported

    @poplizz14 @Ifeanyi_perry_ I gree with you.. If you don't agree with me.. Globally doesn't remain in UK only sha. Burnaboy can't shut down. Any big capacity in Africa. Know this & know peace. No be by chart or fake certification without Amazon or ITunes record.

  • havertyj John Haverty (@havertyj) reported

    @erkkiamerikka @genecassell @Apple Ah good. I did not get through my mentioned enough to see you had responded too. I do know that Apple Music was having issues this morning, so maybe that caused an issue with iTunes.

  • chriswallace Chris Wallace 🍥 (@chriswallace) reported

    It's pretty funny that Apple hasn't released an Apple Music app for PC. iTunes is so broken and outdated.

  • thehindu01 सम्राट राजपूत 🇮🇳 (@thehindu01) reported

    @Gunner_at_large @Apple Hmm... i restore my iphone 2 times with iTunes. But my problem not solved.

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