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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • cbryanjones
    C Bryan Jones (@cbryanjones) reported

    @libsyn Thank you, Rob, for explaining on The Feed how to fix the endless login loop for Podcasts Connect. We have long used iTunes Site Manager for our network artist page, and the Apple ID we use for that was never "fully" activated. I followed your instructions and … voila!

  • foniker
    Kenan Turnbull (@foniker) reported

    @naughtywriter2 When I was younger so much younger than 2day I never needed any other album any way But now those days are gone & vinyl I can’t afford So I find It just takes a little time to hit the iTunes Store Download me some tunes I’m feeling down & Now I do appreciate some other sounds

  • _samjenner
    Yves Sam Laurent (@_samjenner) reported

    @Hivestylees Money stops coming in so they take it down off AM but still sell on like iTunes, real money places

  • DST_Elesa
    Latex Zebstrika (Elesa) (@DST_Elesa) reported

    Having a bit of trouble salvaging some of my early iTunes purchases.... If I can't use the ones I acquired legally years ago, then I'll just have to re-acquire the *illegally* >;)

  • steve_asbell
    Steve Asbell (@steve_asbell) reported

    The iPod shuffle was only discontinued in 2017, but the shift from iTunes to Apple Music was the problem. The iPod was programmed to not accept downloaded music from the subscription service, so it wouldn’t even play any music purchased while subscribed. Fascinating stuff!

  • KyleSmith46
    Kyle Smith (@KyleSmith46) reported

    @Miexriir It used to be on iTunes! No idea why they took it down.

  • Kenny52138570
    Kenny swizzle my nizzle (@Kenny52138570) reported

    @bonita_bish I got the note 8 still works great,for me iPhones are just too locked down,I'm a music person so I just download a free downloader and get all the music I want,when I had an iPhone I had to go on Itunes just to get music

  • mmesomaaaa
    Mimi Maraj 🦄 (@mmesomaaaa) reported

    @Andrewre11 LLC went down to #20 on iTunes songs

  • MohamedRaffN
    Mohamed Rafeek (@MohamedRaffN) reported

    @tim_cook @AppleSupport I have recently replaced battery of my iPhone 7Plus so I have backed up the iPhone to iTunes. After service when I restored I could only restore 226MB of data out of 96GB(original backup), I request you to help me to get the backup restored

  • Darth_Hretha
    ❄️Eagle Warhawk❄️ (@Darth_Hretha) reported

    I hate itunes. Spent 2 hours trying to fix a problem when the solution was to roll back the program to an earlier version. Apparently, they no longer support my ipod anymore. Booo!

  • Gbaxta
    Greg Baxter (@Gbaxta) reported

    @PearlJam @iTunes Is this available in Canada? Keeps giving me errors in iTunes

  • HB_Bolt
    Julia Longo 🇩🇪🇺🇸 (@HB_Bolt) reported

    If you don’t see @LockedonLAC or other Locked On podcasts on iTunes try Spotify etc. iTunes is still having issues.

  • crtr0
    Carter 💉 (@crtr0) reported from Seattle, Washington

    Apple has a history of locking down the iPhone. The original one had no way to install apps, adding music required using iTunes, etc. They say this was necessary to ensure users had a great experience, but it also enabled them to act as a gate keeper and charge fees. [2/x]

  • Gongala3
    Gongala (@Gongala3) reported

    @rjirufjxnddnenr BUY LEVITATING ON ITUNES STREAM LEVITATING not my problem

  • lobsterlipa
    SUGABOO (@lobsterlipa) reported

    Play each and every remix of levitating If you can't buy,it's not a problem Stream it BUY LEVITATING ON ITUNES STREAM LEVITATING

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