iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • slambomadambo slambo (@slambomadambo) reported

    tried watching Quantom of Solace on Crave and the audio just makes it unwatchable. apparently a ton of people in the past have had the same issue on iTunes, Amazon and Hulu, so I don't think there's any way for me to fix it.

  • DsSciascio DSGiovanni (@DsSciascio) reported

    @Apple #ipadpro became unresponsive after purchase (3 weeks or so). I had to download ITunes, reset the thing via computer, undergo endless troubles and still did not solve the issue... 800plus dollars for what? #poortech

  • MarkusDeserno Markus Deserno (@MarkusDeserno) reported

    @lluaces Yeah, well, but considering that typical syllabi have by now exploded to the size of an iTunes customer service agreement, I can begin to understand why students would just like to ask a quick question.

  • brittanygervin Brittany Gervin (@brittanygervin) reported

    The Good News: I finally got Windows to install on my netbook, which means that I also got iTunes back. 🙌🏾 The Bad News: It's Windows 7 (sans service packs) and iTunes 12.1.3 (which can't read my library's most current database file). 😑

  • AutisticManager Alex Karp (he/him) (@AutisticManager) reported

    @rleggos I wonder if there isn’t a world where Goodreads could really double down on the library curation and book discovery pieces and then integrate deeply with a social network like Twitter for the social side of things? Maybe that would avoid a fate like Apple’s iTunes Ping network?

  • SkrtOnIan ian 🌿 ᴺᴹ (@SkrtOnIan) reported

    No but wait are we really taking Fly to #1 on iTunes, because I’m so down… somebody start putting this together pls

  • letitraindown_ ivy 🌷 (@letitraindown_) reported

    @jck_122 Pls do explain? The fact it’s a day old makes the problem worse…the surge of sales in the first 24 hours usually gives us at least top 3 on iTunes Charts.

  • richyg84 Richy Garcia (GET VACCINATED PLEASE) 🎮 (@richyg84) reported

    @ShannonZKiller I also use a service called @movies_anywhere and the code I get from the Blu-Ray grants me digital copies for Google Play, iTunes/Apple TV, VUDU, Microsoft XBOX.

  • yoncesdischarge siah ꨄ|NICKIS DEFENDER (@yoncesdischarge) reported

    @onikasdestiny help i remember when this came out and i kept buying it on itunes on my moms computer and i got in trouble

  • mattcassinelli Matthew Cassinelli (@mattcassinelli) reported

    @JordanMorgan10 He should read the developer terms of service or something, like the iTunes comic

  • ReedTweetss ريـــد (@ReedTweetss) reported

    @AliAlosh Connect your phone to mac and then from itunes. Backup < if your phone is not working

  • Science719 Trader-Coder (@Science719) reported

    Still needed 5 slot For lost premium Price Today just $300 for All models. Just need Imei + Udid + Pict 3utools or Itunes. Estimated 7-12 bussines days Pay before Only Payment usdt tether/Btc/Eth Noted © This Service not 100% Ratio Its just 80-90% Ratio Be smart 🙏

  • soundman001 Soundman (@soundman001) reported

    @senor_fro @kingjossyjsb How song wey no dey USA iTunes top 500 go sit down for hot 100 top 20 ? Una no Dey think ?

  • tcollen Tony Collen (@tcollen) reported

    I have the hardest time syncing my iPhone to iTunes on Windows. I think it's a driver issue, because at least half the time, the phone isn't even recognized by Windows. I've tried all sorts of cable combinations :/

  • samikatplays SamiKat (@samikatplays) reported

    If I have a digital version of a movie, should I be keeping the Blu-Ray and/or 4K disc of it? I’ve been upgrading DVD movies to digital and donating the discs, but I’m hesitant on Blu-Ray/4K for some reason. My digital movies are all through iTunes, so I shouldn’t have problems.

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