iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • manfightdragon Lance McDonald (@manfightdragon) reported

    @dhindes You can do it using iTunes but Apple get pissy and try to jam Apple Music down your throat

  • Trotter87528503 Trotter (@Trotter87528503) reported

    @Mark_1_23 @techAU @elonmusk iTunes is terrible. Haven’t used it in decades. Way too many better options. Many folks have Prime. Use Amazon music!

  • surlyshirley Shirley 🌻 (@surlyshirley) reported

    Who can recommend a skilled and affordable data recovery service? Need to recover my iTunes library from a failed external HDD. Microcenter wants $600 and the tech suggested I shop around.

  • BenVonDOOM Tommy Vercetti (@BenVonDOOM) reported

    If Apple was smart, they’d mark a ton of albums down on iTunes for cheap just for today. Like how do they not have a cyber Monday sale for iTunes?

  • Roberob08 Roberob (@Roberob08) reported

    You have three main options to overcome this problem: Use a third-party tool to sideload apps onto your device. Jailbreak your iPhone or iPad so you can use alternative app stores. Use an older version of iTunes released by Apple that still supports the App Store.Sep 20, 2022

  • LyssaPrincessa Lys is 30, flirty, and surviving 🥳 (@LyssaPrincessa) reported

    @mina_radman @AppleMusic After being an iTunes/Apple Music girl since 2005 when I got my first hand me down iPod, I switched to the Green music app this year and it’s not the same and it hurts, but my fomo got to be too big :(

  • queb_ra CrazyUncle (@queb_ra) reported

    Circa 2007-2010, my MP3 player was an ipod. The extent to which I hated itunes being shoved down my throat on my PC repulsed me from any Apple product to this day. That's 15 years ago and my repulsion is intact. Apple puts you in jail. I just wanted to slide mp3 files in a folder

  • postmodernla Blaine Kaplan (@postmodernla) reported

    @robhatchmiller Love you Rob, but this is misguided. Spotify pays 65% of revenues to rights holders (down from 70% in iTunes era). Master and Publishing/Songwriting. There are other things that are wrong with the service (curation and algorithm), but claiming they don't pay isn't it.

  • Dymvue Sarah Shaw (@Dymvue) reported

    My iPhone has greyed out a load of music uploaded from CDs via iTunes. Anyone else had this problem and what's the fix?

  • jin01101994_jin バヤシ🥑 (@jin01101994_jin) reported

    @burhangee I got error 3600 when I downgraded using itunes

  • avantgard3labs AvantGarde Labs 🔮 (@avantgard3labs) reported

    4/ 🔹Next came iTunes, which enabled anyone to buy their favourite single for a dollar. 🔹Spotify started a subscription service, which gave us access to listening to any song in the world for a fixed subscription fee.

  • AlevityXiaku Alevity (@AlevityXiaku) reported

    Just saw a guy say iTunes looks rustic. Time needs to ******* slow down.

  • Neamaseldin Neama S.Eldin (@Neamaseldin) reported

    @AppleSupport I keep getting a 'cannot restore backup' when moving to new iPhone via icloud backup. The old one is broken and screen isn't working. My laptop is MacOS so no iTunes to transfer via Mac. I feel stuck, I cant get my old data to the new phone!! what do I do?

  • JeffNGQuotes JohnnyUtah Quote Bot (@JeffNGQuotes) reported

    THERE'S NO PROBLEM WITH ITUNES

  • SteveDuffy6 Steve (@SteveDuffy6) reported

    @anon_opin How DO you buy music digitally now, anyway? I used to use Google play but thats just a subscription service now, which I don't want, same as prime music. Don't have iTunes, so where do I actually buy stuff? Probably a really obvious answer and I'm just an idiot, of course...

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