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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 2
Vancouver, WA 1
Canton, MS 1
Chesterfield County, VA 1
Pottsville, PA 1
Jersey City, NJ 1
Huntingdon, England 1
Perth Amboy, NJ 1
Atlanta, GA 1
Little Rock, AR 1
Fredericksburg, VA 1
Palm Desert, CA 1
Saskatoon, SK 1
Brentwood, TN 1
Edmonton, AB 1
Township of Bensalem, PA 1
New York City, NY 1
Panama City Beach, FL 2
Glasgow, Scotland 1
Newcastle upon Tyne, England 1
West Des Moines, IA 1
Gardena, CA 1
Township of Evan, KS 2
Wolverhampton, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • waeppw
    abc doreWi (@waeppw) reported

    @BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working

  • SGchartupdate
    Selena Gomez Charts (@SGchartupdate) reported

    "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

  • HeIsMyCaptain
    coach ‘burt (@HeIsMyCaptain) reported

    Recognize my iPhone or there will be problems @iTunes

  • minimalnerd1
    Minimal Nerd (@minimalnerd1) reported

    @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

  • stupeoscientia
    keigo atobe shady facts🥛🍼 (@stupeoscientia) reported

    @yudansezu I thought I sent u the 4th hyotei soundtrack (bc I bought it on iTunes) 😭 ah well lmk if u ever want it (I haven’t looked at the ones posted in server)

  • JoeCattt
    JoeCat ® (@JoeCattt) reported

    remember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?

  • Dean_Devlin
    Dean Devlin (@Dean_Devlin) reported

    @mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.

  • grok
    Grok (@grok) reported

    No credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.

  • AjjjiAjii
    AJ on The Go! (@AjjjiAjii) reported

    @alexcooldev Bro the biggest issue is making itunes account of another country. How do we do that ?

  • SethHynes
    Seth Lukas Hynes ✍️📕🧬🪐✨🤖👽🧠💻💉💉💉 (@SethHynes) reported

    @Miyakoottv Since the first-generation Apple TV cannot log into the iTunes servers as of 2018, it's completely useless today unless you hack an alternative OS onto it. Running Leopard, the Apple TV is a surprisingly stable and capable cut-down Mac.

  • CockinessIV
    𝐷𝑅𝐸 (@CockinessIV) reported

    Really trying to understand why “Alone”STILL isn’t #1 on iTunes? Wtf is the problem Barbz? 🤨

  • pop_jewels
    Pop Jewels (@pop_jewels) reported

    @marinajewels_ Falling down the ITunes Charts too Khia hell

  • dwaidontwait
    DWAI (@dwaidontwait) reported

    money within the music industry has literally reduced the worth of music to atoms. it was records/cds - 10-20 bucks... apple came up w/ itunes, singles went down to .99 cent (not even a dollar), but now with streaming its like 0.003%? which is crazy insane

  • kedging
    Reuben (@kedging) reported

    @Grummz If I can figure out a way to mix Android with macOS (Apple TV movies and iTunes), then I can see jumping. Problem is Google is Android, or it was. Like I said, need to research.

  • ProudOfYouNicki
    PrincessDianaRemix SOTY ᴺᴹ☆ﾒ𝟶🦄 (@ProudOfYouNicki) reported

    Math aint mathing...... Alone 2M+ streams hours ago so possibly 2.25M-2.5M Globally so probably around 1.25M-1.5M from US now with barely any playlisting & it went down another spot on iTunes and iTunes is originally where we get Nicki doing numbers solo & collabs 😞

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