iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Belleville, IL | 1 |
Fernley, NV | 1 |
Rocky Mount, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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SonyLIVHelps (@SonyLIVHelps) reported
@IshitaS60902164 Hey! We apologize for the trouble. We request you to update the app to the latest version and follow the below steps to activate your account as the subscription is purchased via iTunes. Go to More>Click on My Account>Click on 'Restore Purchases’ Hope this information helps!
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WallStreetBets & Co. (@WSBConsensus) reported
Apple ( $AAPL ) says iTunes and App Store services may be slow or unavailable due to an outage, Did Apple get hit with a ransomware? Yes, yes they did.
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tina grey (@tinagre02506603) reported
@tophertownmusic Kyle Topher did not understand why Tom put Blaire in his video think like tom been called everything and been cancelld or they tried he had to fight itunes for taking his song down so by using blaire how can 1 say hes against that comunty lets take his vid. down cont.
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Shonna White (@ShonnaTheWhite) reported
Syncing, backing up, and updating my old phone in preperation to move to my new phone and give this one to my son ... Only it had trouble syncing. The back up took a few tries. Then it failed when iTunes was updating so now I'm here also having to restore it ... FUN TIMES!
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Marshay💕 (@MShay2Real) reported
There’s an iTunes outage. I’m so glad I’m not working lmao
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Carlton DeHart lll (@DehartIii) reported
snapchat is down. so is the apple store and itunes store. i’ll post a link to view the status of the app store in a sec.
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Dakota / AJ (@HeyyyMisery) reported
F.C.P.R.E.M.I.X by @thefalloftroy has been on repeat since I found it on my iTunes, I have a problem
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The Weekday (@Born_Sam) reported
As if that wasn’t enough they then morphed iTunes into a streaming service rebranded as Apple Music and secured a top artist to attract us all into paying them monthly to supply us with music. The get us with the Apple Pay fees for instant deposits. App Store fees and Apple TV.
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FrostyMac CBM (@FrostyMacCBM) reported
as such, i can not update or download any apps. i am able to sign in on other devices, such as my itunes and my browser, but the app store simply does not work
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KevinH (@bowlcut) reported
@newman_ttu Think this is a 32” ultra wide 1440, then my old 27” 1440p. I just want too much open, and like the physical separation of stuff. iTunes, discord, twitter, and such on the secondary, while I work on the primary. I dont have focus issues just want to see more lol.
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Hunter Chorey 🌊 (@hchorey) reported
@totalvibration (fwiw, the busted track in the iTunes Match service is track 1, "Breath of God" of Shane & Shane's Inpop version of /Psalms/. I even contacted Apple about it and they didn't do anything about it)
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May @ Work ☀️🌻 (@NanNa_2503) reported
@ilovesuppasit Go to iTunes > scroll all the way down > click on your Apple ID link > view apple ID > hidden purchases > unhide Mew's 365 purchases you made. That's the gist of it for your to recover your downloads in iTunes
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Tony Dowler (@tonydowler) reported
Once again I have purchased music from the @itunes store, forgetting that the price for each album is $9.99 and an hour of my time troubleshooting iTunes. Packing to go on a trip, and no time for this, so that's money down the drain again.
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POSTCARD (@postcardpfv) reported
@FabvLMusic @TeamYouTube This happened to me on iTunes once too. If some random person puts in a complaint they are able to actually fake who they are and get your content removed, they don’t question them or anything. They take down, **** your **** up for valuable time etc. Insane.
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Blue ‘Trane (@TheBlueTrane) reported
Haven’t been able to upload music to my iTunes/Music/iCloud for two weeks now. Apple support are on the case & I have to say of all the service support people I’ve ever dealt with Apple are #1. Amazon come in a close 2nd. Thinking of my pharmacy experience earlier this week 1/2