iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • paulbrislen paulbrislen (@paulbrislen) reported

    @jamanda Nope, that shuts the whole thing down so no purchase. I could go to iTunes and type in the name and the song LIKE AN ANIMAL but I'm here whining instead. It's happened before. Give it a few days and it lets me back in to purchase from iTunes but honestly...

  • matteastnz Matt East (@matteastnz) reported

    @paulbrislen If you really want to own the music, you'll need to buy a physical copy...if you read Apple's terms of service, when you die, your Apple ID no longer exists, and you'll lose all access to anything you've purchased from iTunes (or at least your family will lose access).

  • TimelordIroh TimeLordIroh🏳️‍⚧️ (she/her) says BAN GUNS ALREADY (@TimelordIroh) reported

    @BBCWilliamWho @WhoPotterVian In the US, marketing is even worse. There is none. It's all word of mouth. Legally acquiring the show is difficult as well. It's on a different streaming service for every doctor's era or you go to iTunes/Google Play and pay for each episode that may not be uploaded on time.

  • DSiculus Dea Decay (Siculus) (@DSiculus) reported

    Like Sorry Distro Kid / Spotify / maybe iTunes was the issue? but I play talharpa and lyre through fx pedals with a synth backing it like my Erebus semi mod. You don't have a "genre" for that and that's not on me.

  • hangmansfloyd Twister🤘⚔️💓 43 days till Disneyland Paris (@hangmansfloyd) reported

    @bradshawluvr oh no sorry silly me sadly you need to do it in a streaming service not just itunes! you can do streaming parties on prime video but everyone needs to own/rent the movie

  • nigelwallis Nigel Wallis (@nigelwallis) reported

    Huh. iTunes Canada doesn’t have a number of The Housemartins songs (Caravan of Love, People Get Ready). Weird. Wonder what rights issues got snaggled there…

  • JetNardo Leo"Jet Ski Fuel"nardo (@JetNardo) reported

    Has anyone ever been randomly locked out of iTunes? Like, it gives you a code to get back in but there's always an error message?

  • TheGarethConway Gareth Conway (@TheGarethConway) reported

    @AppleSupport Thanks but I have fixed the issue by uninstalling the newly updated iTunes then installing an older version, all works fine again now so it was obviously the update that caused the problem.

  • kepiclear ely 🍓 (@kepiclear) reported

    @orbitokki if its on everyones itunes im very much down

  • MrXBob Neil Smith (@MrXBob) reported

    @JustPikachoo Literally everyone that's ever sold their own product via their own website. Literally every music streaming/selling app except iTunes. Literally every movie/TV streaming service.

  • PaulSillanpaa Paul Sillanpää (@PaulSillanpaa) reported

    @TransSalamander @GwenStarlight The only way for corporations to keep piracy down is by making all media available at a reasonable price. Like how iTunes took a huge bite out of Napster. People don’t mind paying for stuff, but they resent gatekeeping and getting ripped off.

  • skye_ldh I ထ WINNER ll Skye (@skye_ldh) reported

    Since I had issues buying Gulliver from iTunes store, I asked a friend for help. And because she tried to check what is wrong with my purchase, she ended up buying it too. Lol. #KANGSEUNGYOON_GULLIVER #강승윤_스맨파_GULLIVER

  • Geiiga Geiiga (@Geiiga) reported

    @AlexandraErin I have a quarter century's worth of iTunes/WinAmp playlists that I now trawl for making new playlists. And that's how long my music discovery process has been totally broken.

  • NoFutur3_ NF (@NoFutur3_) reported

    @ShaewalS I'm talking based on experience using Mac and iPhone 2g during the early 2000s. I need to google everything including how to use iTunes because I can't reach the customer service, Good products take time, companies that make fast money usually just a bunch of Ponzi.

  • Pinkyhotwheels ⚓️ B̺͆r̺͆i̺͆t̺͆t̺͆a̺͆n̺͆y̺͆ ⚓️ (@Pinkyhotwheels) reported

    Anyone else having issues with not getting emails when someone sends you songs on @iTunes ??

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