iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • davislyd Lydia Ziegler (@davislyd) reported

    @iTunes can you please let us choose where our phone backups go? Forcing us to always be in c:\users\etc... is terrible. Most people have SSD now, can you just let us choose so we don’t have to bloat our boot media?

  • Wagnerian SRO Martha Stewart (@Wagnerian) reported

    @tomashemstad I have had no problem with my iTunes, er, 'Music' library. I listen to music exclusively via lossless files from ripped CDs, torrents, and bandcamp. I never activated "iTunes Match". It sounded like a nightmare from the get go. The

  • KhaosNite Kyle // KhaosNite🇨🇦 (@KhaosNite) reported

    I’ve got $25 on the iTunes store. Need suggestions on anything to add to my film/TV collection that isn’t on a streaming service.

  • nonamefinsta a (@nonamefinsta) reported

    also btw instead of paying a monthly subscription service just to watch The Office, the complete series is available for purchase on iTunes rn for $29.99

  • SetMeFree_993 Vibs (@SetMeFree_993) reported

    @Honsoolhoe For D-2 and Daechwita , we had so many funds left, both for US iTunes and worldwide iTunes but we were lacking Buyers. So funds aren't really much problem but yeah buyers are

  • VickyKramer16 Vicky Kramer (@VickyKramer16) reported

    @shannadelicacy I block all DMs from "the Gambia". They all say the same thing: They're raising their siblings alone and are starving. The forest is shut down, and they can't work. Then they ask for money (or in one case, iTunes gift cards).

  • tomviolencepage Tom Violence (@tomviolencepage) reported

    @DS_X_LA Still unsure about Spotify and iTunes...yes I know that people all over the planet use these platforms but they’re designed to con artists out of money and for me... i don’t wannabe part of the problem...0.00006p per stream, when only a decade ago it was $80 per play on radio...

  • flipflopswv Matt (@flipflopswv) reported

    I returned to iTunes and try form again. success yay! That was awful. Time to now return to one app I actually want Apple TV+ and login there and it works this time. Now I want to use my gift card in Apple TV+ to subscribe.... nope of course I can only do part of that in iTunes

  • flipflopswv Matt (@flipflopswv) reported

    Ok password reset we rolling now. Let’s login to Apple TV+... oh a new error now. This account does not have iTunes. iTunes required.. No link on how to get iTunes that’s up to user to find out Ok I find and install the iTunes app and of course not prompted to login

  • MARNlONME Uzi Stan 🟣🦇++ ® (@MARNlONME) reported

    @rubyyy______ EA only did 10k pure and it was #1 on iTunes, and had digital sales on his website. WLR peaked at #3 iTunes and is going down. But we’ll see later this week

  • AKarSTL Arindam Kar (@AKarSTL) reported

    @snmishra I've never looked specifically at this issue, but if it is analogous to transferring iTunes music to a non-Apple platform, it will be difficult.

  • vanillaEQraider single-issue voter (running our gov't like AoE2) (@vanillaEQraider) reported

    @SeanRMoorhead @RadishHarmers i never really had any 'problems' with iTunes match, but it definitely was very weird that i needed an additional subscription just to get my obscure digital-only music onto the iTunes system

  • jassie033 Jasmine (@jassie033) reported

    If anyone text me I’m sorry my phone is broken so I using my back up and it’s not connected to my iTunes 😭🙃

  • BillsMafiaEP #AFCEASTChampsSZN (@BillsMafiaEP) reported

    @RyanTalbotBills @carlifarley @NorthtownAuto When iTunes was tinkering with shutting down they offered the entire series for $20. Certain people in my household were not too happy with me making that purchase

  • drdulosis waffle house jukebox inquiry (@drdulosis) reported

    here is a story about when i was in college: ethernet was ubiquitous but wifi was NOT yet (i THINK they got it in campus buildings by my senior year?); i discovered vocab rock using the service that let you download other people's itunes libraries to your computer via ethernet

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