iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

Less
More

itunes Hero Image

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsTamone #BaconFromMacon (@ItsTamone) reported

    I still hate that Kevin Gray’s “All Things New” isn’t available anywhere on DSPs. So glad I downloaded it from iTunes years ago before it was snatched down.

  • cyrilwayne_ Ohene (@cyrilwayne_) reported

    @ChristDeKing Streaming party, yeah that's what loyal fans do. They make sure their artist never back down. Check the same iTunes in the next 3days and let's have a conversation. Numbers... Lol, don't ever being your mcm in the convo. Sarknation for you!!

  • Stuart_SSTUK Stuart Harvey (@Stuart_SSTUK) reported from Great Yarmouth, England

    @Jolieharvey I can't login to my iTunes to download, but have done so on Spotify x

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering ya boy, G Sleazy, layin' down some bars on his new LP, Bring da Money $$$. Cop it now on iTunes.

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @mountain_ghosts FWIW I have the new Music app on my MacBook Air, and it has no problem accessing the iTunes library over on my iMac. (Haven’t tried with iTunes on Windows though.)

  • Skaardd ᛋᚳᚫᚫᚱᛞ (@Skaardd) reported from Los Angeles, California

    @Rainquack @CaydenCayuga @o6uIPI Also I had WAY more problems on my snapdragon galaxy s8 than I am ver had on iOS. I have a bug in iTunes rn because I am on the first version of IOS 14 and I am going to wait here for jailbreak.

  • boredom_killz tHeDeViL🖕😈🇨🇦 (@boredom_killz) reported from Clearwater County, Alberta

    Bloody hell. I can work a phone no problem but I struggled to find and download iTunes. I’m old

  • fadedbyhugg 💈🐻💈 (@fadedbyhugg) reported

    Kids been runnin the iTunes account df up. Time to shut all operations down.

  • film_girl Christina Warren (@film_girl) reported from Seattle, Washington

    @lazerwalker @bitandbang Right, not HomeKit but the streaming service AND any iTunes purchases.

  • ooutrotear ⎯ 🦢 ⁷₁₃ 𓂂 ˚☾ ᴮᴱ (@ooutrotear) reported

    @JiminGlobal Guys, is there a schedule that we should follow for the purchase of "DIS-EASE" on ITunes? I believe that if we buy at launch we will have trouble getting the #1 we want because it will be competing with “Life Goes On”! Would it be a good idea to buy only after 24h?

  • owen_minogue 🍩wen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    I think @iTunes Australia is broken There’s been no change in anything for the last 24hours. Seeing neither @kylieminogue or @LittleMix charting is a little weird especially when it’s #NMF too

  • bdanielcole Daniel Cole (@bdanielcole) reported from Anchorage, Kentucky

    @hulu_support I’ve been trying to reactivate my account through iTunes/Apple TV for the last day and I keep getting error messages when I confirm. I’ve tried restarting Apple TV, still no luck.

  • kth1waiting blu and grey (@kth1waiting) reported

    Still battling my iTunes app. Can't sign in now

  • fresh4lyf FЯ3ƧH (@fresh4lyf) reported from Abuja, Federal Capital Territory

    Anyone know how to sort out this error message on @iTunes? It’s frustrating the wits off me! “Your payment method was declined. Update it or add a new payment method and try again.”

  • Kirembu Patrick (@Kirembu) reported

    @kiruik @kenju254 But honestly, try out their "Create Station" feature on your fav song.. If it messes up again, go back to Spotify for a while as they figure their life out.. Apple improves the service over time, when they launched it was really bad. Even my iTunes library on random was better.

Map Check Current Status