iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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/usr/bin/chewbury
(@GnupertTBear) reported
@pgl @iTunes @AppleSupport It was sent in error - you should have a follow-up email by now
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Marsha Collier
(@MarshaCollier) reported
@3DTOPO @mcelhearn @appleinsider I didn't either. It's far too simplistic to call it "clearly an error" when there are plenty of people who were unclear what iTunes Connect was. You just don't ask people for banking info in a bulk email
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J.dot ☆
(@Slim_Jdot) reported
@celestialmads @Leitilumo @birdfrogdraws I believe it’s on ITunes, but I’m not sure. I’m from Scandinavia so I watched it on a streaming service called SF Anytime, so it might work if u use a VPN or something.
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MondongoFacts
(@MondongoFacts) reported
Using iTunes to build nuclear weapons is against their terms of service.
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j. ✨
(@iamblackgold) reported
Weekly reminder that Apple Music/iTunes is absolute s h i t. There’s no reason one should have so much trouble dragging and dropping music from device to device…ESPECIALLY if all devices involved are up-to-date Apple products. It simply makes no sense whatsoever.
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David Jeffers
(@FocusForte) reported
@TheUncleBob @WeissSc51785772 @PokemonGoApp Support has also told me that I should do an itunes backup on my Android to fix a cache issue... Support is not a trustworthy source at all. If it's not on the Niantic site it's not a real stance.
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Sonny Shores
(@SonnyShorz) reported
Hey @iTunes... WTF? So now we can no longer adjust the equalizer on newly purchased music? How much more are you going to strip down the service? #bullshit
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Phil Calvin
(@pcalvin) reported
Well, that Apple iPhone upgrade experience sucked. My phone was down for about 2 hours, at one point asking me to connect to iTunes, an app that was deprecated 3 years ago. Yikes.
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🍧みきり🍧
(@mikiri_p) reported
You were sent an email today noting that your banking information in iTunes Connect is invalid and needs to be corrected. This email was sent in error and you do not need to update banking information. We apologize for the error.
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Richard Bown
(@RichardWBown) reported
I've received an email from iTunes connect saying that my bank details need updating so that they can pay me. Can't login or reset my password/security questions. Not worth my time in terms of how much the payout will be. Dilemma.
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Riah (they/them)
(@Lex_Riah) reported
Ready for love not on iTunes either, maybe they will just release it with the album or whatever and not as a single. Weird move but ok it’s not a Spotify problem
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nSonic
(@bnSonic) reported
@AppleSupport haha - Thanks but… no, i cannot ;) If i try to login it says, my apple-id is not set up for iTunes Connect (and it’s the apple-id to which i got the mail from apple)
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Daniel
(@insan1d) reported
@honghao90 I thought that they shut down iTunes match?
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Andy Jenner G7KNA BEng CEng MICE
(@G7KNA) reported
@TWRHQ I'd say bogus, the generic salutation is usually a red flag It's good. No obvious grammar or spelling errors and no real time pressure but I bet if you hover over those links they won't resolve to anything operated by Apple Plus if you don't use iTunes Connect...
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scott kosman™
(@humantorch) reported
Someone at @AppleSupport really needs to figure out their iTunes Connect email issue. Maybe turn something off and back on again? Getting spammed to death over here.
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