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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pottsville, PA 1
Jersey City, NJ 1
Huntingdon, England 1
Perth Amboy, NJ 1
Atlanta, GA 1
Little Rock, AR 1
Fredericksburg, VA 1
Palm Desert, CA 1
Saskatoon, SK 1
Brentwood, TN 1
Edmonton, AB 1
Township of Bensalem, PA 1
New York City, NY 1
Panama City Beach, FL 2
Glasgow, Scotland 1
Newcastle upon Tyne, England 1
West Des Moines, IA 1
Gardena, CA 1
Manchester, England 1
Township of Evan, KS 2
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • vjhonsool
    VJ ๐Ÿฅข (@vjhonsool) reported

    @AINEE07275 @svnwithu_ @Koobidivines They changed the rules for the BTS store to avoid the filtering issue, and it's really not hard to buy on itunes and amazon. We always seem to hear these kinds of excuses when it comes to supporting Yoongi.

  • spongebobinof
    holly โœญ (@spongebobinof) reported

    @ghiblijoonies I bought the terrible single on iTunes so Iโ€™ve been getting my moneyโ€™s worth and listening on there lol

  • BENITOMARAJ
    YASMIN ๐Ÿ’ธ (@BENITOMARAJ) reported

    Yall are terrible for not taking alone to #1 on iTunes ๐Ÿ˜ญ

  • crypto_div
    DivXMaN (@crypto_div) reported

    @icecube Use FindMy to issue the command to wipe it remotely in case it goes online. Most likely a baggage handler took it- they'll connect it to iTunes, erase it, and reinstall iOS. Highly unlikely you're getting it back.

  • justAT3chGuy
    ๐“ก๐“ช๐”‚ ๐““๐“ช๐“ฟ๐“ฒ๐“ญ ๐““๐“ฎ๐“ต๐“ฟ๐“ช๐“ต๐“ต๐“ฎ (@justAT3chGuy) reported

    @Gray22222222 Would full restore in iTunes fix this issue ?

  • DayaGyan20
    Daya Gyan (@DayaGyan20) reported

    @chartspjm we just need one day for ITunes for break bts record suddenly lc disapper from itunes dont tell me all of this issue concidence they dont have any plan for jm in the first day that is all that is why they give him 10 day debut

  • AmerMommaBear
    ๐˜ผ๐™ข๐™š๐™ง๐™ž๐™˜๐™–๐žฐ ๐™ˆ๐™ค๐™ข๐™ข๐™– ๐ž‘๐™š๐™–๐™ง (@AmerMommaBear) reported

    @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each otherโ€™s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldnโ€™t be married.

  • BytownPhoto
    Mitchell; (@BytownPhoto) reported

    You know what I don't get (also I really miss my itunes library) youtube music randomly omiting tracks from albums on their service. like ok. ignoring the randomly removing albums / items from libraries and general data controlling your playback experience.

  • perrohunter
    perrohunter (@perrohunter) reported

    @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

  • CoachPopabitch
    Coach Popabitch ๐Ÿฅท๐Ÿพ (@CoachPopabitch) reported

    @MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.

  • lucytard0
    .lucytard (@lucytard0) reported

    @WantSomeOnika_ Ok but PDR is still what the time line is talking abt itโ€™s time to move from that to alone Kim is promoting down we have radio we have playl isting least ppl can do is get it to number 1 on iTunes it has never taken this long

  • Bralu_nkompela
    lulamile nkompela ๐Ÿ‡ฟ๐Ÿ‡ฆ (@Bralu_nkompela) reported

    @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

  • ankhayra
    ankhayra (@ankhayra) reported

    Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

  • thebarbiebtx
    ๐’ซ๐“‡๐’พ๐“ƒ๐’ธ๐‘’ โœง (@thebarbiebtx) reported

    Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

  • AydogTrancer
    Ayman Trancer (@AydogTrancer) reported

    @LucasGageX @GozukaraFurkan It won't work on iTunes Apple would shut it down fast

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