iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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itunes Hero Image

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • golillybe lil (@golillybe) reported

    I still haven't figured out this whole music thing though. Google Play is no longer in service so I switched to YouTube music but my iTunes is not syncing with that... Life was simpler when the iTunes on my laptop worked with the iTunes on my phone.

  • iFAKE2MILE juliana (@iFAKE2MILE) reported

    @PR0TECTAGB problem BUY SAVE YOUR TEARS REMIX ON ITUNES I vote #3435Video for #FaveChoreography at the #iHeartAwards

  • n0tasoldier natasha says OMITTED (@n0tasoldier) reported

    all of my streaming is down, what the hell. netflix, hulu, peacock, even podcasts and itunes. i’m rebooting my internet now but ******* tho right

  • sickgws magali (@sickgws) reported

    @PR0TECTAGB BUY SAVE YOUR TEARS REMIX ON ITUNES I vote #3435Video for #FaveChoreography at the #iHeartAwards problem

  • ClassicCNFan CNNickandDisneyFanboy (@ClassicCNFan) reported

    @RiseFallNickBck Generator Rex should be added to HBO Max, considering that it is available to purchase on iTunes. Various CN shows such as Billy and Mandy and Steven Universe are on HBO Max, so Generator Rex should be added to the service.

  • FrankHenryCoufa Frank Henry Coufal (@FrankHenryCoufa) reported

    I should have known The Magic School Bus TV show wouldn't stay on Netflix forever. At least it's still available to buy on other VOD platforms such as iTunes. I wonder what streaming service it'll move to after it leaves Netflix on May 18th.

  • grandelovesick2 R (@grandelovesick2) reported

    .@ArianaGrande's #1s on iTunes US 🇺🇸 SYT (Remix) Tun 7 rings Bang Bang Break Free The Way Best Mistake Bed Boyfriend Breathin Buwygib DW DCMA GIAW Imagine MONOPOLY NTLTC positions Problem Rain On Me Stuck With U Oh Santa Total: 22

  • milwaukeemetro Tim Chiappetta (@milwaukeemetro) reported

    I've spent 33 years praising @Apple for their amazing products and service. Convincing family, friends and employers to switch. That came to an end today. After 3 weeks of waiting I was officially denied reimbursement to fraudulent $$$$ charges on my iTunes account. Bye @Apple

  • bhavinho_ Bhavinhø | #KroenkeOut (@bhavinho_) reported

    @GurnoorTucker Lmao. Back when downloading music was a thing, I had like a 200gb iTunes library. Apple Music is the best way to still be able to listen to that stuff - I have so many hip-hop mixtapes that you can’t find on any service.

  • maartii___ мαятιηα ²⁸ 🎸🚬 (@maartii___) reported

    @PR0TECTAGB BUY SAVE YOUR TEARS REMIX ON ITUNES I vote #3435Video for #FaveChoreography at the #iHeartAwards problem

  • grandelovesick2 R (@grandelovesick2) reported

    .@ArianaGrande's #1s on iTunes US 🇺🇸 thank u, next 7 rings Bang Bang Best Mistake Bed Boyfriend Breathin Buwygib Dangerous Woman Don't Call Me Angel God Is A Woman Imagine MONOPOLY no tears left to cry Problem positions Rain On Me Stuck With U Oh Santa

  • ari_imaginex natalia (@ari_imaginex) reported

    @PR0TECTAGB Problem BUY SAVE YOUR TEARS REMIX ON ITUNES I vote #3435Video for #FaveChoreography at the #iHeartAwards

  • wcraghead Warren Craghead (@wcraghead) reported

    How the F do I tell @apple podcasts to refresh my feed?!?! the iTunes connect system is broken! @ApplePodcasts HELP!!!!!

  • BrockNR Brock (@BrockNR) reported

    @ak_kaito750 No, I have tried this - iTunes will give an error and you won't be able to restore. Your only option is to restore with a jailbroken IPSW

  • LStephens Liam Stephens (@LStephens) reported

    @comebackshane I’ve had my iTunes account for 15ish years o problems so far. I’m not too worried about it but I hope the verdict does not go their way!

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