iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Barry
(@BabayagaBarry) reported
After 2.5 hours, I got itunes tech support to help me fix this problem. It'll be worth the wait, Shadow of Intent never lets me down. See yall in 1.5 hours
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SonyLIV
(@SonyLIV) reported
@KaalaPandit Hey! We apologize for the trouble. We request you to please update the app to the latest version and follow the below steps to activate your account as the subscription is purchased via iTunes. - Go to More - Click on My Account - Click on 'Restore Purchases’
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Alex Crumb
(@Alex_Crumb) reported
Tried to activate an Apple TV trial, but my iTunes login is so old, it has no linked Apple ID, and I can't create an Apple TV or Music profile without one, but I don't want to create a new burner email address, because **** if they're getting my real info, so get ******, Apple.
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Balsley
(@HollarDollar) reported
@adrianB_M_ @npitcher10 You could buy new LOST epis at midnight on iTunes. What made it so popular was discussing latest epi & theorizing week to week. Zero chance LOST & GoT would've been appt. TV if they dumped seasons on a streaming service. Binge formula makes shows easier to forget, NOT appt. TV.
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Kris Hardy
(@KHsportsfan) reported
I still fear they’ll be a day and it could be soon that Apple shuts down ITunes. CD’s still exist so maybe I’m overreacting. They need to come back honestly.
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thewrongperson
(@Innoe__) reported
@RealTalkFadzie f you have an iPhone 8 or later, press the Volume Up button, followed by Volume Down, then press and hold the Power button until you see the "connect to iTunes" screen.
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🔗TURA COLORS 🎨THE PACK♡༄ 💡♉ 🇳🇬❼𓅫
(@minhosgalgot7) reported
The issue with Nigerian ahgases face with iTunes is that we don't have access to PayPal. If we could just have someone could collect the money through their PayPal and send to us it would be great.
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thewrongperson
(@Innoe__) reported
@RealTalkFadzie If you have an iPhone 7, press and hold the Power button for three seconds, then swipe the "Power off" slider to the right. Finally, press and hold the Volume Down until you see the "connect to iTunes" screen.
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orú_xiii
(@oru_xiii) reported
@TessaViolet I know you’re promoting new music but I just wanted to ask, what happened to Maybe Trapped But Mostly Troubled? The album won’t play on iTunes anymore & I’ve been wanting to listen to Broken Record. 😕
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Grey-Dee!
(@DefGrady) reported
@Noctiilio saw that it does not really affect me in any way as on an ipod it wont show u other works or anything of an artist just an issue with itunes being dumb like usual!
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Danni-D💜
(@DanniD_R_TrueMe) reported
@Jugglerofgeese2 I bought the series on iTunes! It was a NBC show, it might be on their streaming service.
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gmo silbers
(@GmoSilbers) reported
@appleinsider Don’t like they are killing iTunes slowly. And forcing people to use the subscription instead of having a decent iTunes updates. No Apple… I don’t want your stupid Apple Music service…. Just don’t .
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skinny 🎵
(@skinnyrigid) reported
@verypalehipster while idm the cover tbh i sometimes wish streaming services gives us an option to swap artworks, but only have it appear on your local kinda like what went down back in pre-streaming itunes days if ykwim
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💋SANDY. SAND💄
(@Sand_Sand_Sandd) reported
Update you can no longer down iTunes on an Mac. Apple suspended the licensing…. Im not crazy
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C.N. Williams
(@CN_Willia) reported
"Your computer restarted because of a problem" my computer restarted because it's an 11 year old macbook trying to load a large, ancient itunes library
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