iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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ChaiTea
(@ChaiteaW) reported
@halsey @IMAX There isn’t a showing in my area but will the movie eventually be available on iTunes or some streaming service?
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Chaz 🔴
(@charnjv) reported
@AppleSupport can you confirm if there is a problem with your iTunes match service? The matching stage of the process on my pc has been stuck in the same spot for hours now over 2 days. I see other users are also having some problems. #iTunesMatch
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Patrick Colvin
(@patrickcolvin) reported
@AppleSupport I’m currently unable to match any new songs with iTunes Match (the album I’m trying to add is definitely not available on either Apple Music or iTunes). What gives? Looks like lots of people are having the issue. I’m on an M1 Mac mini, no betas, software up to date
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Courtney Conquers
(@courtneyconquer) reported
My iTunes library is the messiest part of my life, hands down. It’s worse than my drag closet AND my credit history
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Mike Earley
(@MicEarley) reported
Not crazy about how every new pair of jeans you buy now has a Itunes Terms of Service tag you have to cut off.
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nico887
(@NicoNico_SAV) reported
Hello @AppleSupport, @Apple, @AppleMusic, #iTunesMatchBroken. Can you clarify the situation ? It seems that iTunes Match is not working since 3 weeks for iTunes Match as well as #AppleMusic subscribers. Several forum are reporting the issue. Thanks !
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Vodafone UK
(@VodafoneUK) reported
@chlooeeeexx Hey Chloe 👋 We had a few issues with our app a few days ago, but this has been resolved & it's up and running again. Please check you're running the most up to date version of the app through Google Play or iTunes app store & restart your phone before trying to reconnect. Mark
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Russell T. Warne 🇺🇸🇨🇱
(@Russwarne) reported
Music piracy plummeted when iTunes started selling songs for 99¢ each and later when streaming services, like Spotify, became popular. Maybe piracy of scientific articles (à la sci-hub) will plummet when publishers have a cheap subscription service or charge 99¢ per article.
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Browns_Daily
(@Browns_Daily) reported
@Benjihanna10 @BeauBishop It's an issue with ITunes. We are working on it with them to get the show posted.
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ben
(@dontstartswift) reported
@BLACKlANA00 @talkofthecharts @DUALIPA it’s already doing better on US apple music, spotify and itunes than pov ever did when it was a single, let alone high at radio, sit down
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DiploRaptor
(@RaptorDiplo) reported
@UCThomebrew Watch the terrible episodes of my pidcast The Random Cast as I attempt to find what I need to get it on itunes
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Johanna
(@Johanna23795203) reported
@JamesASupport3 @JamesArthur23 Having trouble per order on iTunes 😥😥😥😥
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John C. Bailey
(@john_c_bailey) reported
@IAmBirgitta Okay, here's the problem I'm having, at least on my phone. I can log into Apple TV but when I try to start a trial it insists that I also be logged into iTunes which isn't available to Android. iTunes available via Microsoft? I could log in there. Prawley have an account fiik.
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John 🦧
(@largebutcool) reported
Spotify threw some kind of conversion error importing my iTunes playlists and replaced Beyoncé’s ‘Formation’ with a Pentatonix style white girl cover, all the lyrics UNchanged. And let me just say Big Yikes
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NervRenders
(@NervRenders) reported
@iTunes Why aren't my song uploading to iTunes Match? Thousands of people are having this problem and you refuse to acknowledge it. Why am I paying for this service I cannot use?
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