iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Eremondi
(@ToonTom37) reported
@craigsilliphant @AppleMusic @Spotify I'm checking it out. One good thing is it seems to have integrated with my previously large iTunes library. That saves me the trouble of rebuilding.
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wires
(@Corpse_Wire) reported
******* be like: "i cant delete spotify!! i dont want to use [other streaming service]!!" im using itunes. literally grow up. youtube to mp3
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The Geekspin Podcast
(@mtgcomic) reported
@MarcFi I’m familiar with iTunes which is why I keep using it but I don’t like that every once in awhile music, that I’ve loaded off a CD suddenly disappears from it. I’ve had other issues as well.
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Oliver Jia (オリバー・ジア)
(@OliverJia1014) reported
From a preservationist standpoint aside, it’s also terrible long-term customers. I’ve been in the Apple iOS ecosystem for well over a decade now and probably have thousands of dollars in iTunes and App Store purchases. I don’t even know how much is no longer accessible now.
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possnake
(@Redrose357_) reported
Never used spotify, myself. I buy songs off itunes when I want them downloaded to my phone for playing them offline or in the car, and I use youtube to play music when on my desktop. Service never sat right with me.
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deep shah ☀️ દીપ
(@deepshah) reported
Have been happily using Apple Music for a few years now. The sticking point is "iTunes Match", which lets me upload music that doesn't exist on the platform and use it cross-platform (stream, download, etc). I have a ton of old music that no streaming service has... game changer.
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David Dutrow
(@TeachDMD) reported
@mrskellylove The problem: if we leave Spotify for iTunes because Spotify hosts misinformation, what does joining iTunes, which hosts Steve Bannon, really show about our ethics? Is there a conscience-clearing choice here?
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BarbieXRiRi
(@NickixRih678) reported
@iDunDoDrugsss @chartdataNickiM @NICKIMINAJ INTERNATIONAL BARBZ. You’ll need to create and register with iTunes in your country to purchase digital downloads. Same process applies: Buy, download, then remove from your library. If you pay for a monthly streaming service, use that platform to stream. DO NOT USE A VPN!#NM5
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Advocacy Warrior🇨🇦🍁🇨🇦
(@AdvocacyWarrior) reported
@MarkBourrie @Spotify Yes, amazon music is good for streaming service. But I still prefer the old fashioned own your own MP3. As much as I hate hate hate iTunes, I endure it so I can purchase by own files. Had Amazon music, cancelled it as I didn't use it enough.
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dani
(@danilaundry) reported
Ok... i need advice. Is there a streaming service that allows you to stream songs you own (ripped from a CD) if you are far away from your local files? I know apple does that with stuff you bought on itunes but... i have a lot of CDs as well.
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Annoyed
(@notablywhelmed) reported
@SuperTramp0151 @verge Apple’s windows desktop experience isn’t great though. Use the web app. Honestly Amazon Music has the best windows desktop app (imo), but again lacks the library. Also don’t forget iTunes Match. That service has been nice for stuff you own, but may not be available to stream.
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Wesley Gross
(@wesmaze) reported
@mgmstudios @007 because you don't allow movies to be shared through services, years ago you made us commit to a streaming service to keep all the Bond movies we purchased. Now when it comes to the last 1 in this series you force us to use @iTunes !?!?! Again absolute nonsense!!
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Sofiane Aït-Kaci
(@LeFrenchAccent) reported
@GrahamAlt1 @GemOfAmara @GrahamB47 Yeah same problem (on my scale) with the podcasts. Everytime I miss like two weeks, the listens go down right away and iTunes kicks us off the top 10 in two seconds
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Psiqueue
(@Psiqueue) reported
@HeidiBEllis Yeah, I had the same issue with Itunes on my past two laptops (it was like in college - turn on the computer, load program, go for dinner, come back and hopefully, its loaded). But with a new laptop, it comes up in like 1-2 minutes. (Less junk to deal with, I think)
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Chicks On The Right
(@chicksonright) reported
@EbEmily76 @93wibc @RobMKendall They should definitely all be available! Might be an issue with the website - but they're on apple itunes!
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