iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1
Lenoir City, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • KoshaCarolina allison’sson (@KoshaCarolina) reported

    Why is my iTunes not working. I don’t want to hear ppl complain about rain. STFU

  • SpaceMousey SPACEMOUSE (@SpaceMousey) reported

    ME: is there some bios setting i should know about for this motherboard/cpu combo THEM: you should uninstall the bonjour service, so your itunes stops working

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering the truest of them all, G Sleazy, layin' down some bars on his new record, Don't Even Try Bruh. Download it now on iTunes.

  • DaveyIsCinema 𝖌𝖔𝖔𝖉 𝖔𝖑’ Davey🦇❓0❓❓🎃#DROPHEAD🍉 (@DaveyIsCinema) reported

    @ItsAWarning The commentary track is pretty cool too, lotta interesting tidbits from Matt Reeves. Unfortunately, it’s an iTunes exclusive, but if you own a digital copy (from practically any service) and then link & sync up the platforms with the Movies Anywhere app, you’ll have access💯

  • BTCorBTC BTC or BTC (@BTCorBTC) reported

    @jimikinguk Hey jimi,itunes stream is not working 🙄

  • MisbahMunawwar Misbah Munawwar (@MisbahMunawwar) reported

    1/2 : To solve the issue of 'black screen of death' on my iph x, I connected to itunes & was asked to update #ios15 on updating, NOT restoring, my ENTIRE iph 256 GB was WIPED out. I lost data of 5 IMPORTANT YEARS on my phone. I am heartbroken - Please help @Apple @tim_cook !!!!

  • AlainnFocail Heather Linington-Noble (@AlainnFocail) reported

    @BrigitteAnneB @apimpnamedcarl @masnOrioles That’s so strange! I take it you don’t have an iPhone or iTunes or anything? Where are you? I did hear it was working great some places and having some issues in others with both being able to sign in and cutting in and out.

  • solubienga ᴮᴱ Solu⁷ - PROOF 10th June 💜 (@solubienga) reported

    @SS_SPN :( .. I guess the easiest way is to sign in without subscribing to Apple Music.. Or create an iTunes account

  • LuayAgainLmao 𝓛uay n.2 (@LuayAgainLmao) reported

    Josh is strugglin on the tl Also I’m heading down to food lion to buy a $ 50 apple iTunes card🦍🦍🦍

  • GDPPoffical Doc/GDPP (@GDPPoffical) reported

    @rushdownrecs There seems to be a distribution error with Supersymmetry II, it isn’t available for sale on iTunes.

  • I_am_Kari31 La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺 (@I_am_Kari31) reported

    US/ALL stays📌 New BB tracking week start Stream #Maniac_SkZ on Spotify( 600k🔥 Apple 🎶 STREAM MORE 🚨 REenter Top200 Shazam(5k shazam daily📣 Stream th mv & Dance practice 🔥 MANIAC official audio on YT📌 Keep buying Maniac & complete other Bside on Itunes Dont slow down📢

  • Milla51172711 Milla💜⁷ (@Milla51172711) reported

    @AntariVee Yes I could access it through my iTunes on my computer without having to Sign in.

  • JohnWFox352 John Fox (@JohnWFox352) reported from Cape Canaveral Trailer Village, Florida

    Seriously Apple/Apple TV! It’s Memorial Day weekend and there is no mention or sale on your streaming service?? @Apple @iTunes @AppleTV

  • computingadvice computerbot (@computingadvice) reported

    Just getting started Using Computers? Look no further: Always program a .txt file with iTunes. Problem solved!

  • GeraldWebb Gerald Webb (@GeraldWebb) reported

    @tim_cook @apple following the direction of one of your phone technical support senior advisors, I backed up my phone via iTunes to my mac then restored it as a new device to address a wifi connectivity issue. He did not tell me nor clarify that I needed to also back up my media

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