iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • GabbyMayana Gabby Mayana (@GabbyMayana) reported from Warri, Delta State

    Interpol don arrest Ray Hushpuppi, Woodyberry and geng for $35m ventilator fraud, and $100 iTunes yahoo boys dey fear too 😂😂 Ogbeni calm down nor be your time them dey look for o

  • MeredithElise86 Meredith (@MeredithElise86) reported from Nashville, Tennessee

    @kalisa21 @wareagleblonde @OldDominion I had the same issue.. iTunes only has the lyric videos - they’re available with @AppleMusic so I have them but don’t “own” them 🤔

  • sunilindore Sunil Jain (@sunilindore) reported from PETROL BUNK ORR, State of Karnataka

    @Apple - clicked by mistake to subscribe Eros now app. Trying to cancel.On hold from last 15 minutes and Waiting for customer service to take my call. Didn’t allow me to cancel out the transaction on iTunes. famed customer service and ease of use is going downhill for sure.

  • ssgcvegan Sarah e (@ssgcvegan) reported from Saint George, Missouri

    only problem with using itunes instead is it doesn't continue playing

  • Dilligaf12Pb Paula brown (@Dilligaf12Pb) reported from Golborne, England

    @Zak_Bagans omg I'm.juat sat here in uk watching GAC sneak on iTunes and my fire alarm started to go off no reason. stopped that sat back.down and my mirror just fell on floor and smashed im freaked out right now

  • kevcfctim Kev the tim (@kevcfctim) reported from Crossgar, Northern Ireland

    @DannyKellyMusic @pikeybhoy @Hoidy @magicsponge77 @GrandAuldTeam_ @CSCmerch @mn7cfc @GAELDesignShop @garyogmusic @90MinuteCynic @tbbbotira Get yourself on iTunes & I’ll purchase straight away, don’t have a CD player down in Wicklow 😂 no word on u getting your own badge made with your ugly mug on it lol

  • Aaronthespeaker Aaron The Speaker (@Aaronthespeaker) reported from Miami, Florida

    @SCsupport Removing the stats-service URL helped remove the byte-rate problem. Going to re attempt to submit to iTunes

  • schmidtty Chris Schmidt (@schmidtty) reported from Austin, Texas

    @mattjlange I still have a balance from a boatload of iTunes gift cards I’ve received over the years. I’ve rented a few new releases that were months away from a streaming service I subscribe to.

  • thinkofdave Dave Hidding (@thinkofdave) reported from Dahlonega, Georgia

    Love the new 13" MBP. All is great except iTunes Match. I’m logged in & updated iCloud library. All songs show up in library; clicking on any says "file can’t be found." I cancel; song plays; I can download from cloud. Googling shows issue not uncommon, but no clear fix. #apple

  • MichaelPollick Michael Pollick (@MichaelPollick) reported from Ridge Wood Heights, Florida

    @johnkoetsier Fix your podcast server, or get a new one. iTunes will not let me subscribe to Tech First

  • TomVanAvondt Tom Van Avondt (@TomVanAvondt) reported from Neuchâtel, Neuchâtel

    @szalayakos Just bought the series on iTunes , terrible video quality in 74 though

  • DingoTech Dingo 🇲🇽🏳️‍🌈🇺🇸 ✊🏿#BLM✊🏾 Trans Rights (@DingoTech) reported from San Diego, California

    @defethyst So the issue with iTunes is that it adds a lot of additional noise to the picture, or the episode is inexplicably encoded in 1918x1076, or the colors are all wrong and wack. Back in the day, a few peeps and I would have to deal with all the odd issues the iTunes release had

  • BeNaturalMovie Be Natural (@BeNaturalMovie) reported from Los Angeles, California

    @michaellyons @guardian @_pamelabgreen @iTunes @PrimeVideo @AmazonUK @YouTube @GooglePlay @FandangoNOW Thank you and it’s accurate for a change . Many errors in previous attempts due to lack of digitizing and research overall. It takes time and years and $

  • ReggieBecton Reggie Becton (@ReggieBecton) reported from Los Angeles, California

    @iamntyrell I honestly felt all releases should have been put on pause.... iTunes need to shut down

  • nazulito Nazul (@nazulito) reported from Corregidora, Estado de Querétaro

    @AlltimeMoviesYT hey guys, do you know a movie called “the replacements” with Keanu Reeves, I’ve been searching it on a streaming service or even in iTunes catalogue and I can’t find it

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