iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Ancient_Rylanor Dreadnaught (@Ancient_Rylanor) reported

    @Poemsplacehold1 It's almost like that line was his way of shutting down questions about the leaks because he first used it against somebody who asked him about the Itunes purchases.

  • januaryscaller Brittany 🕯 (@januaryscaller) reported

    @rkivetay It’s been literal years but I would open up a window of the files and click and drag and drop them into iTunes library window and then they’d come up and you could edit them and add cover and fix errors if there were any but I’ve never used Apple Music so other than that idk

  • FlameSlapper RetroFlux (@FlameSlapper) reported

    @cagyanteater @altstoreio Nope. Updating itunes didn't solve the issue.

  • WhiteRob13 BlackStarScorpio (@WhiteRob13) reported

    @Vertigocin iTunes does that all the time ...21st century problems

  • the_heavy_stuff Bogey Carmichael (@the_heavy_stuff) reported

    @tedfrank @Apple I suppose it's not shocking that Apple ended up turning to **** of a different flavor, but still disappointing - I had a similar experience not too long ago with iTunes, and have generally been noticing how terrible all their products are becoming.

  • AnimeWorldOrder Anime World Order (@AnimeWorldOrder) reported

    The latest episode of AWO should now be live! The problem had nothing to do with us whatsoever. It was all Feedburner acting up. This would've been good to know before we stayed up until 3:30 AM on a weekday trying to fix it but perhaps breaking our iTunes classification settings

  • MariePaille75 MarieFWang(BCFCBG) (@MariePaille75) reported

    @virginhelp @VirginPlus Only issue is nothing gets fixed And for 3 days straight you're your Virgin collections have been calling me looking for my mother she cannot get into her iPhone because it's locked she has to remember her password for iTunes. I want @virginhelp to pm immediately

  • tedfrank tedfrank 💉 (@tedfrank) reported

    @NYbirdiemachine @mshacter The problem is that @apple nerfed iTunes to be less functional, or I’d use it the same way I used the last nine transfers I did starting from my first gigantic 2003 iMac plus iPod.

  • TheMusicLives1 L (@TheMusicLives1) reported

    Any other #Charmed fans have this problem w/ #Apple / #itunes? Last year I brought the full series on iTunes and S5E1 isn’t showing that I brought it. 🤔

  • EdThorn1 Ed Thorn (@EdThorn1) reported

    @iTunes gutted. Just lost almost my entire iTunes music library thanks to your customer service advice

  • LogieLover0696 BETWEEN US/ LITTLE MIX (@LogieLover0696) reported

    first I had problems to download an album, now the ipod won't connect to itunes or whatever the problem is. AH

  • kennyhammontree Kenny Hammontree (@kennyhammontree) reported

    @prophiphop @bornanthonycruz I can’t wait for The Sky & want to be sure I’m consuming music in the most artist-friendly way. Is it iTunes? Is there a tipping point where streaming services are better? >100 listens? More? Do you get more per stream from a paid service over a free version?

  • fluffyMcFluff Fluffy McFlufferton (@fluffyMcFluff) reported

    @BrandiLynn4Ever @nypost People who have a subscription to iTunes get it for free because of their subscription . Nice try on keeping a decent man down

  • axaxada2 axaxada (@axaxada2) reported

    @altstoreio My problem when Altstore installing on ur iPhone nothing happen, iTunes+iCloud+AltServer latest

  • dalehay Adale (@dalehay) reported

    So, I'm currently holding 71,404 updates from the iTunes charts. Each update file (that I *****) is ~288 KB, so currently looking at around 19.6 GB. To save clogging my server up, I'm thinking of condensing each update into something smaller. *ponders*

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