iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Davis
(@Wingsaber) reported
@PharmaBlue For me it’s going to be a case of a second hand Apple MacBook or save for a mid model just to do iTunes and general internet work and the possibility of only replacing when it breaks down then being unrepairable
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Rokko🇵🇷
(@ItsRokko) reported
@swishchee Hard reset. Volume up, down, press and hold pwr button until device shuts off and powers back on. If issue persists (seeing that you mentioned that its not a storage issue) try restoring the device from itunes. What status does the app appear in the app store?
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Suceel
(@Sushil0923) reported
@samugarob I have also got the same problem with Snapchat in iOS 15 later I completely reset my device and fresh installed it from iTunes then I started receiving notifications from Snapchat
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Lei
(@leichaneI) reported
US BLINKS 🇺🇸 Shut Down is predicted to debut only at #39 on the billboard hot 100 with a high stream count but we are lacking in sales. Keep buying shut down on itunes, amazon, tidal & every other website!
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Marvel
(@samugarob) reported
@Sushil0923 Yes i also installed all iOS version via iTunes. But problem is still same.
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Drew Carrier
(@DrewInNashville) reported
@BGamboe380 My itunes should still be logged in on your apple tv. If it isn't I'll give you my login
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Lady May
(@kingzkiddo) reported
After resetting via iTunes the phone didn’t come up. Returned the phone to @dsclng and was told to send to @ensureservices Ensure Services an apple service Centre in Ikeja. The phone was received at Ensure services on 1.9.22. Got a mail 2days later a spare part was expected from
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Lady May
(@kingzkiddo) reported
@AppleSupport hello, I was gifted a brand new iphone13 pro on 05.08.22, bought from @dsclng in Nigeria. On 28.8.22 it got stuck in a reboot loop, tried to reset via iTunes all to no avail, returned to store and was told to send it to Apple service Centre called EnsureServices
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Born Lovesick
(@justanotherlsg) reported
@talkofthecharts @BLACKPINK Blinks keep streaming but more importantly buy shut down individually on iTunes!
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Samantha 🇬🇧
(@colorfulsmile42) reported
@kazdeanie @Johnny_Bhoy @LewisCapaldi It's called a protest..... protests are not always about holding placards and shouting obscenities... abd it was under the iTunes subscription service so he won't be getting anymore of my money...... Bye bye 👋
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Awodipe Oluwafemi
(@2126552A) reported
@kudabankhelp why is your customer service not functioning??? Netflix refund money and you failed to refund me 4400 (August 16 2022) I bought an iTunes card of 8,021.39 (September 12 2022)and you didn't send pin or refund money. What's the meaning of all this?? Account number 2012301474
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Scotty Ray
(@ScottyRayJ) reported
@RoseHarding @Krista_Iggy Are they asking for a down payment in the form of itunes gift cards? That's a red flag. (Congrats!)
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Pinks4life
(@lsgjenchuliche1) reported
@Grandelovesick2 @BLACKPINK Why cant we push Pink Venom and Shut Down together..So BLACKPINK gonna be the third act surpassed 100 #1 On Itunes.. after Lisa and Adele
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ushio11
(@ushio112) reported
@iTunes and @AppleTV Is it possible to put #papergirls on your service? so I can buy it instead of only streaming it. Thanks.
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Independent Evie
(@evatoeve) reported
@jakkro Go to the official Apple page to sign in and see if you're locked out, or go to your ITunes page.
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