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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackpool, England 1
Cambridge, MA 1
Manchester, England 2
Vancouver, WA 1
Canton, MS 1
Chesterfield County, VA 1
Pottsville, PA 1
Jersey City, NJ 1
Huntingdon, England 1
Perth Amboy, NJ 1
Atlanta, GA 1
Little Rock, AR 1
Fredericksburg, VA 1
Palm Desert, CA 1
Saskatoon, SK 1
Brentwood, TN 1
Edmonton, AB 1
Township of Bensalem, PA 1
New York City, NY 1
Panama City Beach, FL 2
Glasgow, Scotland 1
Newcastle upon Tyne, England 1
West Des Moines, IA 1
Gardena, CA 1
Township of Evan, KS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Francesco_Adam
    Revenge of the Jedi (@Francesco_Adam) reported

    Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

  • EulaNavarr36338
    Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported

    People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

  • beaarthur85
    ani (@beaarthur85) reported

    never updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.

  • sundevil10
    Sun_Devil (@sundevil10) reported

    @Dishasatra Solution is to create a virtual location in some other drive where you have space and provide that location to iTunes. I recently faced the same problem.

  • edwinhayward
    Edwin Hayward (@edwinhayward) reported

    Stuff I use - Synology NAS - SmartSync Pro backup software - Backblaze cloud backup service - Wondershare MobileTrans (to copy phone data to PC in a more controlled way than iTunes does it) - Amazon Prime photo storage

  • BiezusNice
    Biez (@BiezusNice) reported

    @KEMBE_X Man, I don’t even stream - I buy allllll my ****! Physicals, exclusive drops, merch, all’at… Bandcamp (preferably) or iTunes. [****’s actually kinda a problem]

  • mengiemeng
    Meng Meng (she/her) (@mengiemeng) reported

    @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.

  • bernyalexander1
    Berny Alexander  (@bernyalexander1) reported

    @phamzforfree Yes, I recently changed the battery. I had to restore the phone with another tool because I was getting error 53 with iTunes.

  • catovitch
    Meowski Catovitch (@catovitch) reported

    In my messing around with third party music apps for the phone, I forgot about the watch, which none of the options I saw seem to support. I think I am going to have to install iTunes. This is terrible. Maybe I'll build a separate PC just to quarantine it.

  • Ryback78
    Thee Ryan V (@Ryback78) reported

    @AllAboutMariah @iTunes Who the hell is buying Sabrina Carpenter’s ****** song? It’s a terrible song.

  • MariahCharted
    Mariah Carey iTunes Chart (@MariahCharted) reported

    @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!

  • ngaiii_
    SHANGHAI-NGAI🎀 (@ngaiii_) reported

    @QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties

  • sainntdev
    dev✮ #pinkallmay (@sainntdev) reported

    @jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow

  • MCareysWorld
    Mariah Carey's World (@MCareysWorld) reported

    While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

  • mssinenomine
    G Peters👩🏻‍🦽 (@mssinenomine) reported

    My speaker jack is doing that thing where it opens up iTunes without you asking it to and yesterday it did it while I was giving a presentation. I'm fast now tho so shut it down while it was still in the first bell of Hell's Bells. 🫢

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