iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • _UnderTheKnife Mr. Deonte (@_UnderTheKnife) reported

    @JoseWorldPeace Should have bought the CD and then imported into iTunes. Then you wouldn’t have run into this problem

  • cutWITHtheE Starshopper (@cutWITHtheE) reported

    @ArsChemia @marybaphomet To be totally honest, while I have a huge collection of CDs, I would love to magically transpose them all onto my phone. It’s so much more convenient. No scratches and skips. No broken jewel cases But I don’t stream; I purchase stuff via iTunes. I believe in supporting artists👍

  • twoinfiniteloop Konstantin (@twoinfiniteloop) reported

    @AppleSupport if an album i bought gets taken down from itunes,will i still be able to download it?can i copy-paste those files between authorized pcs and will they play?will they sync to my ipod classic?

  • oliviarprom olivia promotion (@oliviarprom) reported

    If you can, buy “deja vu” on iTunes if you can't, NO PROBLEM, keep transmitting and supporting liv!

  • NickFoxstats Nick Fox 🌹 (@NickFoxstats) reported

    @ocesarbeck On windows 10 - got an issue with identifying the usb device - maybe it’s because I have a third party cable? Not identified in iTunes or PC 😢😢

  • AMLadywell Alexander Margolies (@AMLadywell) reported

    @WarnerMusicUK Still your CDS often won’t burn onto iTunes, especially older ones - poor customer service!

  • coc0aqueen Hails (@coc0aqueen) reported

    @Shannon_Brooke @babygunk Yes! But the problem is other people can have access to it for free, but the difference is you have a certificate showing you paid for it. Ex. when people were using Limewire for music back in the day vs buying on iTunes or a CD. It just gives the artist another way to make (1/2)

  • SaeedFaridzadeh Saeed Faridzadeh (@SaeedFaridzadeh) reported

    @michaelwolf16 @freedominguez Sorry, I meant purchasing albums on iTunes. Not Apples newer streaming service.

  • K_Pop_Papi FLOOFY | Tomo ☆ DJ K-Pop Papi (@K_Pop_Papi) reported

    God I wanna switch to anything but iTunes but the problem is no alternatives let you put music on my phone and that's the biggest dealbreaker.

  • 2seokily seok (@2seokily) reported

    and the problem is 0% streams count if you don't delete iTunes files and then continue streaming on apple music

  • ossanfcker rii ✨ giant robot time (@ossanfcker) reported

    @Oh314lover lmao i don’t play any of the mobage i’m into anymore, can’t login to old jp itunes, dropped a3 en for genshin, now i just read tls,,, unfortunately the dilfs don’t have cards tho :/ but we got three ossans

  • _woebetide_ Elizabeth, gender privateer (@_woebetide_) reported

    argh, first (personal app) customer support email in months, and in trying to make sure the advice I was about to give them worked, found 2 more bugs >< Files export on iOS broken (iTunes export still works though!), duplicate recipes on macOS broken

  • yvgrh Fearless (Taylor's Version) April 09 (@yvgrh) reported

    @HavefunPlat @gardadewangga iTunes is the platform you buy music/movies/books, Apple Music is the streaming service

  • MacDara MacDara Conroy (@MacDara) reported

    I think I’ve twigged the problem with my Music app losing the library; it didn’t like that I kept the files in the legacy iTunes directory

  • princexhermes (@princexhermes) reported

    @audiomack having an itunes subscription problem

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