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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • __Raullll
    Raul (@__Raullll) reported

    iTunes is like that 5yr old that keeps bugging you to sign in

  • HaneezHaroon
    Haneez Haroon (@HaneezHaroon) reported

    Last time @Apple #poscast app worked without any issues was when it was bundled into iTunes. Agree?

  • Tile_Conscious
    Tile™Conscious "Oh, by the way, which one's Pink?" (@Tile_Conscious) reported

    @CynicalMinion My CDs are on shelves but my stupid iTunes has been an issue for years. External drives don't play well with my MacBook Pro. Long and painful story.

  • adeegbebukunmi
    TMT PHOTOGRAPHY (@adeegbebukunmi) reported

    @therealasp1 Dude, I dey face same issue for my own bank here too, Access bank. They deducted N3,172.50 & e dey show say na one iTunes POS...

  • Peacelife_BTS
    PIKU⁷ rest (@Peacelife_BTS) reported

    Do you hate US armys or jump on them cause butter goes #2 in itunes?? No right? And if anyone does, they are weirdos. But if butter gets down in bugs for just for some hours, tweets with 5 k likes will start getting in tl on how they hate karmys. Weird right? 🤔 smell somthg?

  • truecolours412
    Rockin' Robin 🐦 (@truecolours412) reported

    Any chance the captions would play? Probably not, I'm assuming even, even though the files from #iTunes have the captions. Would I have to down-res my videos somehow?

  • ltziggy
    Lauren (@ltziggy) reported

    @AppleSupport Talking to my fourth customer service representative today! Disputed a charge in April and now can't use iTunes. My credit card company says "This is what Apple does every time there is a dispute."

  • Lobsterkkkk
    Lobster (@Lobsterkkkk) reported

    @yeonjunootnoot @tyunwise Making an iTunes account is free. It's Apple music that costs money since it's a streaming service.

  • MartinKearn
    Martin Kearn (@MartinKearn) reported

    @martinpeck I’ve got the passcode and login, I just can’t enter them because the screen is not working (touch is not working). I’ll plug it into ITunes and see what I can do from there

  • Altavistagoogle
    Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @dramaIovesme You bought it on Apple TV/iTunes. Apple TV+ is an unrelated streaming service.

  • Hartman_Jason
    Jason (@Hartman_Jason) reported

    @JayIsPainting @AppleMusic Perhaps. I never had any real issues with iTunes. But the streaming side of Apple Music has been crap as of late.

  • ashleecsmethers
    Ashlee Smethers (@ashleecsmethers) reported

    @AlexisMcQuigge Zotero has an app you can download and it will sync with your web/computer version when you login with your account! I think Mendeley has one too for itunes store but I am a google/andorid user.

  • Sofi94_x
    Sofi 🎀🌏 🌷 (@Sofi94_x) reported

    At least we got more of a heads up with Yug. Yall better save to buy on iTunes like crazy cause ain't no way I hell we gonna let our baby down

  • MarvelSupport
    Marvel Support (@MarvelSupport) reported

    @soxbrooker Hi, Soxy! We did have some trouble with the app earlier, but it has now been resolved. Go ahead and try logging in again, or restoring your purchase if you are subscribed through iTunes or Google Play. If you still have trouble, please send us a DM.

  • RapperVocalist
    Nieeh ㅋㅋㅋㅋ ☆ (@RapperVocalist) reported

    @JenniesEmpire We only made 100k streams yesterday because obv where the only ones and few blinks are probably streaming. Itunes is not impoasible as long as we have funds and people to buy the song. Streaming is the problem

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