iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • pouwerkerk Pieter Ouwerkerk (@pouwerkerk) reported

    @tolmasky Even sharing iCloud resources (e.g. storage, and App Store/iTunes purchases) with *yourself* is broken, as Apple still doesn’t let you consolidate multiple Apple IDs into one. This has been requested since the dawn of iCloud for inheriting pre-iCloud items in your iCloud acct.

  • FillayTunchi COLLINS (@FillayTunchi) reported

    @Chiebuniem_ That's one of my problem with iPhone. When I was using it, I had iTunes on my system to take some burden off the phone

  • MichaelDubuque3 Michael Dubuque (@MichaelDubuque3) reported

    @JODEANLACHER I have a feeling he is trying to use people to clean stolen money for him... that's why he would want her paypal login... give her the stolen money and have her do something legal with it and send it back... like in iTunes cards

  • TheReverendBlog The Reverend (@TheReverendBlog) reported

    @themoneyshed I use iTunes for my music so it isn’t an issue for me. :)

  • neorvng ✰kayla✰ (@neorvng) reported

    about to make a spotify account i will no longer be held down by the evil of the itunes card

  • lrwebbmac Lee Webb (@lrwebbmac) reported

    @mcelhearn do you recall the AirPlay issue with iTunes 12.6? I don’t recall the specifics, just know it doesn’t work. Is it a compatibility issue between iTunes and the AE firmware?

  • limonado limonado (@limonado) reported

    @matteo_gobbi I got it back but the problem is I have 3 accounts in itunes (uk us and France). It only allows me to use with only us account (it’s the one with icloud). So it’s quite annoying since I switch between the three accounts all the time.

  • StarfleetQueen1 Mrs McCoy 💍 StarfleetQueen 👑 (@StarfleetQueen1) reported

    @DutchNoodle_ I have also tried that and when I tried to log into iTunes, it wanted to send me a text message. To my broken phone.

  • ladymarall maral (@ladymarall) reported

    @LeoDiCaprio @RepDebHaaland Mr. Leonardo DiCaprio, I am one of your supporters and I want this issue to be addressed. Someone with your name texted me on Instagram and talked about giving me a gift card (ie on your behalf) and asked me to buy an iTunes gift card so that they could deposit my gift into this.

  • doubleamr9 Double-AMR_9 (@doubleamr9) reported

    @IDWSonicNews I smell Communication issues with iTunes. The final two preview pages aren’t usually revealed until the day before, and the official IDW page listed Issue 36 for release this week in an email they sent.

  • justdrdave David Losinski (@justdrdave) reported

    @AmazonUK great service, locking me out of my account and forcing me to change my password, and then still not let me access my account all because I ordered an iTunes voucher while on the bus

  • saaketsharmax Saaket Sharma (@saaketsharmax) reported

    @AppleSupport I lost my phone last night , tried reviving my old iphone 5s who's passcode i forgot so i restored using itunes which is now saying has an activation lock and needs me to sign in to the apple id and i dont know the credentials , please just help me @Apple @apple

  • tonydowler Tony Dowler (@tonydowler) reported

    I'll bet you could fix the problem by spending just the money I've given you for music over the years, @itunes.

  • DJSuperLemon1 Super Lemon (@DJSuperLemon1) reported

    @danielteee Exactly, work of the devil. Samsung have never let me down. Memory card swap takes seconds and no itunes nonsense. 👍

  • ImCassDR200 ⟭⟬ ᴮᴱ Cass ⁷ ⟬⟭ 🎄☃️ (@ImCassDR200) reported

    Without any album impact when it comes down to the physical sales because I knew that they were available on iTunes fast forward to a few years later whenever I go back to Target now I see k-pop albums and then would never have been possible without the impact of BTS

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