iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • katjoy05 Kat Joy (@katjoy05) reported

    @iTunes I had to buy a new laptop & to sign into iTunes on it I had to reset my password. I’m now in but all but two of the albums/singles I’ve purchased aren’t there. I’ve tried going through iTunes help support but it’s not working. What happened to the rest of my purchases??

  • Percy38894012 Percy (@Percy38894012) reported

    @thedarkrebel @CinemaRareIN AppleTV+ is different. iTunes is used for rent/buy. Apple TV+ is a subscription streaming service

  • nicholas_branz nick123 (@nicholas_branz) reported

    @JoeHarper Wow I feel lucky they just usually try and sell me an extended car warranty, or threaten to issue an arrest warrant from the IRS if I don’t fork over iTunes gift cards…

  • OTHMANBARBEY OTHMAN DWHAP 🥷🏽 (@OTHMANBARBEY) reported

    Nicki Minaj’s “Do We Have A Problem?” clean version is now less than 150 sales, from #3 on US iTunes.

  • BenjaminKenon Benjamin Kenon (@BenjaminKenon) reported

    @thedavidcrosby Who pays the most fairly? Is it much better if the album is actually purchased on iTunes or some other service?

  • sareja86 Sarah J. (@sareja86) reported

    @iTunes Can someone help me? For some reason, I'm "locked" out of iTunes to sign in. That's never happened to me before. My backup email doesn't exist anymore and the security questions always 'time' out. :/ Help!

  • MarajStats Onika Statistics (@MarajStats) reported

    All versions of @NickiMinaj & @lilbaby4PF’s ‘Do We Have A Problem’ currently have a red update on US iTunes.

  • bettypge69 Bettie Page 🍀🍀 ❌BlackLivesMatter (@bettypge69) reported

    @CAA_Official I have it on my iTunes now … yeah I’m not down with what Spotify did …

  • RickDReyer Rick Reyer (@RickDReyer) reported

    Problems setting up new iPad. In order to restore device I have to update iTunes on PC. That's not working

  • Bryr32 Bryan Seely (@Bryr32) reported

    I’m having so much trouble to HOOK UP WITH MY OLD ITUNES LIBRARY!!! Look, @Apple , I’ve got old cassette tapes that only convert to iTunes. Please make it easier to share my own ****. !!!

  • PinkFriday10th 𝚍𝚘𝚗-𝚍𝚊𝚍𝚍𝚊♡☾ (@PinkFriday10th) reported

    been using visa gift card for years now and it’s never been a problem. visa gift card ain’t no different from those iTunes card either. just shut up and buy the damn music

  • BUSSINTINAJ bussintinaj (@BUSSINTINAJ) reported

    US iTunes 🇺🇸: #1. Do We Have A Problem? — @NICKIMINAJ feat. @lilbaby4PF (=) *101 HOURS AT PEAK* keep streaminggg

  • nerdyminaj24 nerdyminaj🦄 (@nerdyminaj24) reported

    @chartdataNickiM Yes and we probably got more from iTunes Amazon and other digital service which is why I'm telling you to delete it you ain't doing nothing but discouraging them

  • MarajStats Onika Statistics (@MarajStats) reported

    All versions of @NickiMinaj & @lilbaby4PF ’s ‘Do We Have A Problem’ currently have a red update on US iTunes.

  • ent_film Kingdom Ent Media Film (@ent_film) reported

    .@NICKIMINAJ now holds the top 2 spots on US iTunes (#1 Do We Have A Problem? & #2 Instrumental).

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