iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • aShadowLikeMe s𐄁⁷ || 👩‍🚀 (semi-ia) (@aShadowLikeMe) reported

    @Spines0t7 @maekosmos @AUS_BTS_FUNDING Actually I had a little issue with mine just then, it showed 2 versions of the song under the single.. the iTunes version only let me “remove from library”.. removing download from the other didn’t affect it.. I double checked in the iTunes Store app. It shouldn’t say downloaded

  • smakofsky Mako (@smakofsky) reported

    Here’s one I can’t figure out. I have a download in iTunes on the iPad - that will never end. Just spins and spins trying to down. How on earth do I stop this. Killed the app. Stopped Wifi. Rebooted. NEVER stops.

  • blackoutthesky Blackout Mist (@blackoutthesky) reported

    Completely forgot my login info for iTunes. Gotta go and search for it.

  • resilientkas kas. (@resilientkas) reported

    I thought apple had shut down iTunes, I haven’t opened that app in years

  • JeffNGQuotes JohnnyUtah Quote Bot (@JeffNGQuotes) reported

    THERE'S NO PROBLEM WITH ITUNES

  • The_Jujubes The Jujubes (@The_Jujubes) reported

    @cdbaby We released our album “Raging Moon” on September 17th through CDbaby and it still isn’t on iTunes and I STILL have had no response from you. Absolutely appalling service. It went straight to number 2 in the IBBA charts and stayed there for over two months -a wasted opportunity

  • bleeeexxxx Bleeeexxxx (@bleeeexxxx) reported

    hi! I recently bought an ip7 here and the phone is legit and all however my only problem is that i can't access the app store even after entering my apple id and it keeps saying that i should go to the itunes sjksjs but even after doing so, it still doesn't work. ---->

  • allisonkrug_15 Allison (Taylor’s Version🌙✨🌠 (@allisonkrug_15) reported

    @vigilante_swift I’m streaming the **** out of them right now. Anti Hero fell to number 2 on the iTunes Charts. Question and bejeweled are further down.

  • ReoNa_FoX_ DALGOMIE (@ReoNa_FoX_) reported

    @mincharakk @LoveofMiyeon I said 'after Dumdi Dumdi'😞 Dumdi2 was the peak, topping itunes song chart in many countries, 24 hour views etc but HWAA only managed to get 8 million views in 24 hours, can't even break i-trust record From that perspective, yes 'everything went down', we lost a lot of ifans

  • bulletproofkp kp⁷💜🐬 (@bulletproofkp) reported

    Y’all I couldn’t find #TheAstronaut on iTunes but I did by adding “by Jin of BTS” next to it in the search bar! Incase anyone else is having trouble like I did!

  • fairyseokkk ti⁷ 👩‍🚀🚀🌕 (@fairyseokkk) reported

    bought it on itunes too LAYING EVERYTHING DOWN FOR MY BABY LIKE

  • vobikm jungkook_613 🧑‍🚀 (@vobikm) reported

    i have to wake up for school at 6am so if im not asleep by 12:30 there’s going to be a problem,, so itunes needs to drop the astronaut link as soon as 12:00am hits bc im not doing this tonight

  • daeviddamn _dee_jeyy (@daeviddamn) reported

    also, higher model of an iphone, also had an issue after an ios update, not only in its camera. but, in the lower portion of the screen. so beware. thankfully, mine still doesn't the quality of my photos. geeez. to make an update safer, you must update your phone over an itunes.

  • kanikaS__SG Kanika | Invincible ft Shreya ✨ (@kanikaS__SG) reported

    @rattan_shivansh Why? Actually there is some issue with iTunes atm as I was also not able to share the link but I think it will be fine in sometime INVINCIBLE SHREYA GHOSHAL

  • tovytc tov🧑‍🚀 (@tovytc) reported from Toronto, Ontario

    @maplepiphany @iTunes Exactly!! Could literally only find it searching his name AND Astronaut and then scrolling down to albums!

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