iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cambridge, MA | 1 |
| Manchester, England | 2 |
| Vancouver, WA | 1 |
| Canton, MS | 1 |
| Chesterfield County, VA | 1 |
| Pottsville, PA | 1 |
| Jersey City, NJ | 1 |
| Huntingdon, England | 1 |
| Perth Amboy, NJ | 1 |
| Atlanta, GA | 1 |
| Little Rock, AR | 1 |
| Fredericksburg, VA | 1 |
| Palm Desert, CA | 1 |
| Saskatoon, SK | 1 |
| Brentwood, TN | 1 |
| Edmonton, AB | 1 |
| Township of Bensalem, PA | 1 |
| New York City, NY | 1 |
| Panama City Beach, FL | 2 |
| Glasgow, Scotland | 1 |
| Newcastle upon Tyne, England | 1 |
| West Des Moines, IA | 1 |
| Gardena, CA | 1 |
| Township of Evan, KS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported@googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying
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☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reportedFalse. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.
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saff 🍋 (@joongftw) reporteditunes is separate to apple music and isn’t a streaming service at all so you can buy through there even if you’re streaming on spotify! if you are using apple music though then make sure to delete LD from your library before streaming again!
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Lol (@TheLolManOnX) reported@aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.
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Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reportedArrhhhhh iTunes won't let me sign in 😭
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JoeCat ® (@JoeCattt) reportedremember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?
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MacGyver (@MattLorenzo) reportedDamn Apple TV worked with my itunes ID last year. Now its not working.
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🍠P_Casey🔝 (@PRUDENCECASEY3) reportedThe first episode of OVA 2 for Attack on Titan is currently unavailable to purchase on iTunes and Funimation. This is due to a licensing issue with the anime. It is not known when or if the episode will be available again. I need your help.
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Carson Reed (@cinemamotionss) reported@WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩
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Rick (@Bunyan2011) reported@avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.
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Mitchell; (@BytownPhoto) reportedYou know what I don't get (also I really miss my itunes library) youtube music randomly omiting tracks from albums on their service. like ok. ignoring the randomly removing albums / items from libraries and general data controlling your playback experience.
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Erica Narofsky (@frz3rbRnotaku1) reportedProblem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.
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Revenge of the Jedi (@Francesco_Adam) reportedCan we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport
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DWAI (@dwaidontwait) reportedmoney within the music industry has literally reduced the worth of music to atoms. it was records/cds - 10-20 bucks... apple came up w/ itunes, singles went down to .99 cent (not even a dollar), but now with streaming its like 0.003%? which is crazy insane
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chandrashekhar (@cathavale) reported@utsavtechie To do any operation with iCloud, istorage,itunes is extremely complicated. With iphone it becomes even more clumsy. Even first sign in itself is tough for a first timer. This also is one of the reasons for ordinary people to not use it.