iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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(@redpaliwitch) reported
@adamexums uhh just sign out of itunes and restart ur phone and then sign in back
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The_Underrated_Gem💎🤣🥴🦄
(@shevon_whitti) reported
@debbiesodope I live in Jamaica so I can’t buy songs on ITunes so I can only stream songs on Apple Music🥺🥺🥺🥺🥺. It’s unfortunate but it’s a region issue
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Gray Embry
(@Gray808) reported
@RanchoGordo Yeah. I went thru the CD buying phase already. They all end up scratched, cases broken, inserts missing or damaged, etc. If there was a digital version I could *own*, I'd be all about buying them. But they haven't. And since I use an iPhone for work, that means iTunes.
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Phil Scott-Riddell
(@pscottriddell) reported
Beware signing for Pro account with @canva - they will take your money through iTunes and never provide the upgrade. A week of emails and no progress. Very poor Customer service!
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|🌻joyce| baekhyun's military wife
(@baekswhip) reported
i struggled so much listening to what we talkin bout when it first came out bc it was only on itunes and the youtube versions were taken off only to find out it was uploaded last year... i couldve been hearing this amazing song everyday without issues if i knew sooner
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((( AJ Feuerman )))
(@ajfeuerman) reported
Today I watched two great docs - GATSBY IN CONNECTICUT from @VisionFilmsInc (iTunes rental is $5) and HALSTON (inc. w/ @PrimeVideo). I feel so cultured right now, I may have to watch something truly trashy tonight to bring me down off this high horse. ;)
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Wolvermeen
(@1meen1) reported
@squeak_easy @StadiaSteelMan @GoogleStadia Another comparison is Google Play Movies or iTunes, the service is free, but you still have to purchase the movies and/or music. You're still paying regardless. I'm surprised this discussion got so deep. Yeesh lol. My bad.
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sounds people make to get your attention
(@BenGreg41966549) reported
@PokemonGoApp @NianticHelp tried to buy 5200 coins in app, purchase went through but the items never showed. You DO NOT have an in-app report feature, I had to file a claim with iTunes. #broken
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brick
(@brickguy6) reported
@rootoftheprobl1 @YesterdaysCon its just minutes early lol, if theres anything this donda listening party has proven to me, its once again how ******* unbelievably terrible apple is with itunes and apple music on mobile and especially desktop
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🇬🇧🏴✝️ JohnE
(@JannerJE) reported
@discoveryplus I have just spoken with iTunes support. - They cannot upgrade my subscription with you, until Jan 2022 - They cannot cancel my subscription with you, as it was started more than 60 days ago. I want to UPGRADE my service! Why is this so difficult Ticket 3583362
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Hany Abdallah
(@Hanyhba) reported
@SherifKozman It isn’t that easy, The only good customer service I received was from Microsoft office and Apple Itunes. Rest with even big companies aren’t that good
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Wavegod 🌊😎🤙🏾
(@WaveGodTy_) reported
@kingchakkra No problem young GOD. I went right to iTunes after that freestyle
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David Schatanoff Jr
(@DavidSchatanoff) reported
@DrumandLace Yeah, Music is apples streaming subscription service that also houses the music that you purchase. The iTunes Store app is where you buy music. It’s… dumb.
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Benjamin Murphy
(@BenjaminSMurphy) reported
@hulu_support when I login online to activate a device, I’m told I don’t have a valid subscription. my subscription is through my iTunes account.
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Plash Speed Router
(@univbee) reported
@Adequate_Scott TVs are bad at it. If they were any good, professional master files wouldn’t include both a surround and a plain stereo track. iTunes might be the only service that actually gives people access to the stereo tracks.
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