iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • owzYY_ Denis (@owzYY_) reported

    @mcmillan_photo @MyPhotoYear I have the same issue, when i get into recovery mode on the phone, on iTunes the button for update or restore does nothing... any solution?

  • bitinn David Frank (@bitinn) reported

    Every single cloud service Apple ran became atrocious. Now even iTunes library won’t work properly anymore. I am literally paying for music I could not download. Running a half-*** CDN in China is worse than not having one. Apple should retire its cloud service in China.

  • VGBList Miggy ʕ•ᴥ•ʔ (@VGBList) reported

    @kibblesmith Apple tv just does this when you voice prompt a movie. It'll ask to rent on itunes or stream on whatever service has it

  • Michaelbrochner Michael Brøchner (@Michaelbrochner) reported

    @AppleSWUpdates Same problem here - Iphone 13 Pro Max running a update through itunes right now... really hope it works... let you know soon

  • tooschool4yu - (@tooschool4yu) reported

    @MacRumors Yet they cannot resolve an issue I've been having with logging into my iTunes account for the past few weeks @AppleSupport

  • return_carriage CarriageReturn (@return_carriage) reported

    @Coolranch4lyfe @iTunes Yesterday, all my podcasts were unsubscribed, and this morning, my ipod (Yeah, i still have one) is getting errors for everything and I have to resync ALL the music and podcasts.

  • SonyLIV SonyLIV (@SonyLIV) reported

    @DEVESH2009 Hello Devesh! We apologize for the trouble. We request you to please update the app and follow the below steps to activate your account as the subscription is purchased via iTunes. - Go to More - Click on My Account - Click on 'Restore Purchases’ Hope this information helps!

  • RashidClement starboy090 (@RashidClement) reported

    @fuzionleaks @m00gra I had the same issue. I updated through iTunes on my laptop and I’m Gucci now

  • jessie___925 Jessica 🌻 (@jessie___925) reported

    I’ve refused to come out of the stone age & switch to streaming for my music. I decided to keep track of how much I’ve spent in iTunes cards this year and have farrrrrr surpassed what I would be spending in a streaming service. With that being said:

  • BitchItsMimi Whalenika’s #1 Ender 🗡👠🦋 (@BitchItsMimi) reported

    @STILLlRlSE @EleganceChic1 If 6 girls can’t make a remix pop, chyle just throw the whole song away. It was number 1 on iTunes for a few hours, yet it tanked on Spotify & billboard. Calm down 😭

  • MaryELynn Mary Eilene Lynn (@MaryELynn) reported

    Whelp, got my #TikTok account sniped, likely due to #massreporting. Look. All I'm saying is it would be both poetic justice & hilarious if TikTok, #twitter & other sm apps who enable bullying got mass reported to Google play & iTunes, & got deplatformed/their app taken down.

  • ToxicZach35 Super Bowl Champs💙💛💙 (@ToxicZach35) reported

    @BrandonButch hey Brandon I have a issue... I was beta testing iOS 16 and now the full version is out, but I cant get iTunes to restore from my last back up so I can get the full version on my phone...

  • NTT20Pod Not The Top 20 Pod (@NTT20Pod) reported

    iTunes / Soundcloud issues are expected to continue 🤬 We - along with many other podcasters - have no idea how to fix it. We’ll be changing platforms as soon as we find a suitable host that doesn’t threaten our output with huge failures of technology and of communication.

  • expede Brooklyn Zelenka (@expede) reported

    I'm trying Apple Music again for the first time in a few years. It *still* has this problem where it just hangs from time to time, even though I'm multiple OS versions ahead & on a new chip arch. Remember when iTunes was a major product that got tons of attention & polish?

  • mentPOLICE ment POLICE 🛀🏼 (@mentPOLICE) reported

    @Nebukadnezzarr @Big_Man_Tin @_keluba I did not say they’re not keep tabs on whoever, what I’m saying is; she’s in no way at risk of mistaken identity. How much does she have in her bank account to suggest she pulls millions, Abi you think say na 100$ iTunes case FBI dey find up and down.

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