iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • mild_tsunami MildTsunami (@mild_tsunami) reported

    @EdwardFerguson_ Had this issue with iTunes when trying to claim a gift card

  • HLRuddAuthor H.Rudd (@HLRuddAuthor) reported

    I called support for #AppleTVPlus and they were really prompt and helpful. Anyhow, for anyone else hungry for #PrehistoricPlanet having issues, you need to download itunes and accept the terms of service there first. Nothing else will work until you do.

  • Reuxben Reuxben (@Reuxben) reported

    @AndrewCuneo A music service for your stuff could be, like, not iTunes, but “oCunes.”

  • WhiteTylerPerr1 White Tyler Perry (@WhiteTylerPerr1) reported

    @Silver_x86 @SnazzyQ iTunes was great back when Enron was still a topic and people were dreaming of a subscription based music streaming service.

  • hackerb0t hackerbot.eth (@hackerb0t) reported

    Using iTunes to build nuclear weapons is against their terms of service.

  • greasydirtgrub JAEMIN재민🦕 (@greasydirtgrub) reported

    I made an apple id, and it won't let me login on the web before I use my id on an apple app.(I never used an ios) apple music is the only choice I have. It can't log me in to it bc I didn't use my id in the iTunes store. THE ITUNES STORE IS NOT AVALIABLE ON ANDROID blahblahblahh

  • j10a1n15 J10a1n15 (@j10a1n15) reported

    @ShinkoNetCavy have you ever considered putting your Hypixel Skyblock OST onto ITunes or Spotify? Or is that not working because of the hypixel affiliation?

  • tom2320x Tom auf  (@tom2320x) reported

    @Xxmlgpro420xX @SnazzyQ That's a problem with iTunes. But, there's a solution: Open the Preference, go to Playback and switch Play Audio Using from Windows Audio Session to Direct Sound.

  • newfoundcolour Steven Ilbury (@newfoundcolour) reported from Cape Town, Western Cape

    But portability is the issue. I hated synching music on iTunes

  • mybi_131 HANBIN BTBT OUT NOW (@mybi_131) reported

    @hanbinniepyeon Cosmos time we face problem in itunes, after release of hours song not in itunes and after release in itunes problem to not send in itunes gifts.

  • rosenz Gary Rosenzweig (@rosenz) reported

    How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?

  • Rayyanist Rayyan Jafri. *VK (@Rayyanist) reported

    @SaraSangha @1Moviebox @TSeries His songs are released under his label only and itunes pe agar moviebox ne release kiya hai tou Abrar se rights liye hounge but unhoun ne diye hi nae tou jab tak proofs nae dete, yeh legal issue bane ga hi ✨

  • EmmanuelGro99 Emm_G (@EmmanuelGro99) reported

    @AppleSupport my Itunes and app store account has been disabled, could you help me with this problem!?

  • hollowmanav Manav (@hollowmanav) reported

    @rihswoo @LAxFLAME Just sign in on itunes on a mac or laptop and then download the yt version of the songs into mp3 and add them in your library

  • brannon_barakat Brannon Barakat (@brannon_barakat) reported

    @Mr_A_J_ @samsung_manboy_ Lol stop. My ipad is stuck on ios 14 with an authentication server error or something ridiculous and requires updating thru itunes but I haven't even bothered.

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