iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • lisatrooper annie (@lisatrooper) reported

    @bpsmoney exactly. and also, there was really a problem with spotify yesterday. no, actually even until now there's that song under lisa's official accnt with title 'lalisa' but a diff song (they still haven't fixed it ugh). anyway, yea let's focus on spotify and itunes now 🤧

  • BeautyCrush10 Beauty Crush (@BeautyCrush10) reported

    @KevinWh87465764 Baby I told  you earlier that my internet rate is remaining 3% and now it has run down 2%. That's why am pleading for you to help me with $50% voucher of iTunes card.. So that I can make use of it and top-up my internet rate

  • marktuan_team Team Mark Tuan (@marktuan_team) reported

    Hong Kong iTunes Chart 76. Never Gonna Come Down (NEW) @marktuan #MarkTuan #마크 #段宜恩

  • alexnichols11 8 min. Fleet Foxes song thats mostly about apples (@alexnichols11) reported

    @Karatloz I used to have one episode of Michael and Michael Have Issues in my itunes library ... don't know where it went.....

  • AhmadBu86326452 Ahmad - The Feels Twice🍭🍭 🇵🇰 (@AhmadBu86326452) reported

    @TzuyuQueenTwice @billboard_twice 1) Shazam is not a streaming service. It's only used to recognize songs . 2) Itunes is for buying only 3) Spotify & Apple music are streaming apps . Apple music is premium only while Spotify is free ( with premium subscription) . Premium streams carry more weight in charts

  • joanfader Joan Fader 🇨🇦 (@joanfader) reported

    @SamHeughan @MenInKiltsSTARZ @grahammctavish Men in Kilts seems to have disappeared from my streaming service. Will it be available to purchase on iTunes or DVD?

  • bangpinklove11 Lilila (@bangpinklove11) reported

    @Kchartsofflcial Pls guys streammmm harder on SPOTIFY SHAZAM ITUNES APPLE MUSIC EVERYWHERE we need lisa no.1 everywhere not only for a day but this month entire month we can surely do it the songs are bop I can't stop listening and keep buying we r slowing down at some point don't let that happen

  • XilomenAngelisa XilomenAngelisa💫 (@XilomenAngelisa) reported

    Aaliyah on iTunes solves about 80% of my problems. Try world is changing and I am happy. 🙏🏾

  • Adam12332871709 Adamlikesbbq (@Adam12332871709) reported

    @iTunes what I love about Apple. They force you to pay thru their system and then when you can’t get ahold of customer service for the 33$ app you bought they refuse to refund your money. If I’d bought it myself I could dispute it, if I dispute it now Apple will close my account

  • stuntpants Shac Ron ₪ (@stuntpants) reported

    Apple Music is still iTunes at its core, down to the terrible modal dialogs. They had a chance to start over and instead they ported most of the garbage wholesale, except with new UI bugs.

  • davycrokett5000 DaveyCrockett5000 (@davycrokett5000) reported

    I'm... a little behind. Went on my old computer, opened iTunes, it wants me to connect to Apple Music. Ok. Fine. Only problem... now it wants me to subscribe to continue using it. **** off. I'm good without another subscription service.

  • jean_yoon Jean Yoon (윤 진 희 or 尹真姬) (@jean_yoon) reported

    OMG, just realized the kitten deleted iTunes and put it in the trash walking over my keyboard last night. And this is all the more urgent bc there's issues with my old phone that I am trying to pass on to a neighbour's friend. This is my version of HELL 지옥 inferno lender

  • cycl0sa Camden (@cycl0sa) reported

    @felouria I’m working on one but it’s going to take a little while because it supports books too. Also it’s hard to pick which service to pull data from because they all have restrictions. That chartr site is technically violating iTunes API rules which could get it shut down.

  • eyesonlisa_ D-DAY (@eyesonlisa_) reported

    LALISA has broken multiple records from physical sales, youtube & iTunes. there's no space for us to be upset because of spotify which has a vv slight difference from #1. Let's just proceed making damage control & continue to STREAM LALISA ON SPOTIFY

  • QuantonBomb TD Quan꧁༺Ꭶ₦ЇꝔ€ℜ༻꧂ (@QuantonBomb) reported

    Hey @Apple , I live in Bermuda and the section where I redeem my iTunes gift card is not loading at all I don’t know if it’s because of my location, but can u please look into it. A bunch of my friends that also live in Bermuda are having the same problem as well.

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