iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Glasgow, Scotland | 1 |
Long Beach, CA | 1 |
Lenoir City, TN | 1 |
Panama City Beach, FL | 1 |
Seymour, IN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Bev Grant (@streisand24) reported
@AppleMusic I have just treated myself to an iPad Pro. I am pulling my hair out now!!! Why oh why does such a large company make it so difficult for their customer. I cannot get my iTunes library to sync with it. Please can someone help? Error error error!!🙏
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CAESAR (@fczr) reported
I was trying to create new ringtones but it seems like you can't convert Apple Music's downloaded files to other format, and trying to pirate older iTunes Plus file is another dead end since a lot of hosting sites got taken down and links form surviving ones are expired...
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Chantal⁷ 🤍 (@Serendi2001) reported
@pillowsforkoya Step 1- download the song on your laptop you can download from ilkpop or wallkpop Step 2- download iTunes on your laptop Step3- connect your phone to your laptop( don’t forget to login on iTunes Step 4- move the downloaded song to music you will see a file…
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J.J Oluebube. (@JJOluebube) reported
Any other person having issues paying for iTunes or iCloud with their Visa or MasterCard ATM?
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Stray Kids USA ☻︎ (@skz_usa) reported
🇺🇸 iTunes USA Pop 37. NO PROBLEM (feat. #FELIX @Stray_Kids ) [NEW]
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La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺 (@I_am_Kari31) reported
keep buying Not problem on ITunes Our goals is 25 #1( 21 left) This help to chart high📣📣📣
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👔Ivan - & Rap👔 (@sparkleshinkai) reported
@koebi_undeadcbP Im not sure of the exact details bur me and my other friends can't spend at all on there and other games atm, iTunes seems to still be working. The issues apparently started to happen like 2 weeks ago, a lot of ppl are slowly getting blocked today so just a warning !!
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Kaleb 🇫🇮 (@kalebingreenbay) reported
@bentonweb @alvinDelloro You have no idea the level of excitement when I discovered a “down home” Lust for Life cover on iTunes.
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La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺 (@I_am_Kari31) reported
keep buying Not problem on ITunes Our goals is 25 #1( 21 left) This help to chart high📣📣📣 if u can afford it keep purchase th song 🔥🔥 keep streaming on Spotify let's keep increase to 1m📣 Stream correctly 🔥
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Burhan Rana (@burhangee) reported
@iM4CH3T3 Still preparing update. Taking a lot of time :/ well, let's see. I hope I like it! But i have an issue, I could not install iOS 16 using ipsw... In itunes it showed error 10 and 3utools says SHSH issue. Restored to iOS 15.5 is OK. My itunes is updated to latest one.
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lori (@2minsbestie) reported
are we buying no problem on itunes now or there’s a schedule?
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elle 🎪 felix solo ft. (@felixthecharmer) reported
purchase no problem ft felix on itunes !
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Lu (@LuSchmoo) reported
@jrocthemuzik @AppleSupport Hello, I get where you’re coming from, but this newest update fixes over 30 security issues, so it might be worth backing up everything to iCloud or Finder/iTunes, then completing the update. Doing a back up means your data should be fine. Hope this helps.
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DFarmer.eth (@OGDfarmer) reported
@EthDegi Just put the tinfoil hat down man, it ain’t healthy. Eminem and Snoop just put them on their new single which is top 5 on Itunes WORLDWIDE. No. Mass markets are not avoiding them like the plague. Au contraire.
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༺☾༻ (@gfchaeya) reported
@chiakiiP idk either i didn’t know there was actually an issue with this bc i never had it when buying dia on enstars, i thought i always had to buy itunes gift cards to buy dia bc that’s what everyone else did but then i tried using my card and it works every time so??