iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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itunes Hero Image

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ClayBeez 🤯 (@ClayBeez) reported

    oh no. how do i watch drag race uk if the only site i know of got taken down and it’s not on itunes?! 😭😭

  • Soanarindra1 Soanarindra🍊 (@Soanarindra1) reported

    IF THE LOCALS ARE BUYING #BailaConmigo ON ITUNES SAVE YOUR MONEY FOR TOMORROW OR WHEN IT COMES DOWN

  • Jojo00393129 Lobna 🍊 (@Jojo00393129) reported

    @leeknelly Omg same problem we don't find people from US to buy the song 😭 BUY BAILA CONMIGO ON ITUNES

  • ryantdalton1 Ryantdalton (@ryantdalton1) reported from Hayward, California

    Is anyone else having trouble with iTunes today

  • shola_pacho SHOLA🦅 (@shola_pacho) reported

    Referee no dey give iTunes card!! LAYCON CALM DOWN.. #BabaFelaRemix

  • JF_Lyotard the transcendental philosophy of the ancients (@JF_Lyotard) reported

    no warning, just gone. one problem after another with @itunes and it not wanting to let me play songs i've paid for on devices i use, or discovering songs i paid for have just disappeared, and now this.

  • burrosavic Baron of Burleigh (@burrosavic) reported

    @abcnews The real issue and I have been complaining about this for years is that FB, twitter, ebay, amazon, Itunes etc all break Aussie consumer and censorship laws and should not be allowed to operate in their current form. @PaulFletcherMP @ScottMorrisonMP do nothing about it.

  • jhripley John Ripley (@jhripley) reported

    @ecnepsnai @IanColdwater This. If in doubt, do the magic button hold sequence for that model to get it into DFU mode, and restore it from a Mac (iTunes). That overwrites everything from bootloader down, fresh, with authenticated firmware.

  • evan_schoo Evan Schoo ✈ (@evan_schoo) reported

    @markusvoelter I had a terrible experience with iTunes back in the days of the first iPod Nano (which I'd purchased for my wife). 😩 It totally turned me off iTunes for good!

  • karagillis Kara. (@karagillis) reported

    @Joshmedia @jonpotterdc It’s not bad for ALL artists, but very few artists make money or monetize their following through Spotify or Amazon the way they could through Bandcamp or iTunes. Music industry changes. So do others. Many have written on this. Patreon exists because of this issue.

  • thaxshaun shaun (@thaxshaun) reported

    when y'all got a Rihanna Scrap album to debut at #50 in iTunes?????? Yeah down bad

  • s_david33 David33 (@s_david33) reported

    @Todd08A @Jpl_31 @GraceRandolph There's no HBO GO or NOW in Italy? BTW I think if there's a country that isn't have an HBO service they will release it some other way like iTunes, Sky etc.

  • StarshipAlves Starship Alves (@StarshipAlves) reported

    iTunes on Windows 10... is dismal. I am a long time Mac user and lover, but if all I had was this experience of Apple software, I would definitely avoid Apple. It's terrible. The obvious PLAY button just plays the trailer. It doesn't remember where you were etc.

  • ryantdalton1 Ryantdalton (@ryantdalton1) reported

    Anyone else having trouble with the iTunes Store trying to add funds to the account

  • tpelegrin13 t13 (@tpelegrin13) reported

    I got a free iPhone 6 from my dad some time ago cause he got the 12 mini and I traded the 6 for a 6s with an activation error but an iTunes restore fixed it and I got a free blue iPhone 5c in perfect condition it’s just iCloud locked but I’m gonna bypass it

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