iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • miradu 🏳️‍🌈Michael Ducker (@miradu) reported from San Francisco, California

    My moms iPhone SE2 was full when we tried an iTunes requested update that failed. Now it is bricked and iTunes fails to recover with error 14. Is there anything we can do to recover the data? I also have 23GB of an unfinished backup. Quickest way to find the notes strings?

  • RandomEncount3r Random Encounter (@RandomEncount3r) reported

    Hooooly crap, I just found my iTunes library from college. Time for an embarrassing trip down memory lane!

  • DMickG David McGuire (@DMickG) reported

    @Timcast did iTunes cancel you? Can't download any of your pods. Says no longer available on the server.

  • TedInJest TedInJest (@TedInJest) reported

    Solved the mystery of why the $1 charge Apple keeps hitting me with on the 1st of every month for 3 years never shows up on my credit card. They've been drawing down the $100 iTunes credit I've had since 2007 but never used up.

  • BaldieBee r a y (@BaldieBee) reported from Los Angeles, California

    @alaintking @bobbi_boushade I purchased it years ago on iTunes when it came out. Sorry and Enough break me down every time! 😭👏🏾

  • taemhud hoodd | 기억에 김종현 🌼 (@taemhud) reported

    i literally tried to support my boys in any medium. Not an apple user (my ipod was broken long time ago) but I bought the songs on itunes when I can listen for free on youtube music or spotify. but, anything for #SHINee

  • theeKenyan_Icon Cummercial | Pon Deck💡🐺🇰🇪 (@theeKenyan_Icon) reported

    @King_Bhle You can use a laptop. Since you have apple music account, download iTunes on your laptop and login with apple music details. Then pre-order. Wagwan FALL FOR ME

  • nickneutronz Nick Neutronz (@nickneutronz) reported

    As the NRG of today is NUMRLGICAL coordinate "2", I am spending the day in a holding pattern, trying to solve the issue of how itunes works on iphones, and to determine why my phone has 17 GB of "Documents and Data" on it, and how to clear it. I have stumped the first apple emp

  • CallynTrubbs Tundra (@CallynTrubbs) reported

    I mean us on windows didnt have to deal with the bullshit that was iTunes. And no Edge isnt shoved down our throat. They maybe try and re-default it every time they send one of their big updates. Updates that come maybe once or twice a quarter?

  • Targaryentwink 🌿 (@Targaryentwink) reported

    @AskPayPal i had an issue with amounts of money that were charged 2 times because of the paypal pay system. But then i got emails saying that i ended my subscription with spotify, facebook, itunes and appstore. Because i sent you a question about it this was unintended!!help(dm

  • achillivampire samuel ⚣ (@achillivampire) reported

    @DaObjector Nah, it was iTunes. It was backups iTunes had made. Deleted the backups and I magically got ~40gb back. I use cloud service for just about anything. I just have almost all the WoW expansions, so it’s a MASSIVE game. Downloading it to a 1tb hard drive allowed me to install it

  • hourlyari1 hourlyari (@hourlyari1) reported

    iTunes US #1471 Ariana Grande - Problem (feat. Iggy Azalea) (NEW)

  • jmdgags jorgejosemorenodazo (@jmdgags) reported

    @CokePokes doesn't solved the issue "itunes unable to purchase", so sorry...

  • gintxt short hiatus (@gintxt) reported

    @yeonjjunit If itunes wasn't such a huge streaming service wouldn't this count as monopolizing the music streaming market?

  • SPlDEYCARTER hannah ✿ semi ia bc uni (@SPlDEYCARTER) reported

    why is down by jay sean on the itunes charts? what did i miss??

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