iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • YunaChoiGFRD VIVIZ GRAMMY LUVU ʚïɞ (@YunaChoiGFRD) reported

    @badingassmfers lol its not we can stream on youtube then or itunes or apple music if its not get copyright issue

  • NautKay kay (@NautKay) reported

    1/? Twitter thread about @/TheRea1Cassie includes harassing people, begging & lying. I’ve had an issue with Cassie trading in the past. I was promised $100 in itunes gc when we originally traded which was never received. i didn’t have an issue because i liked the account.

  • GerryRessler Gerry Ressler ❤️ Red (@GerryRessler) reported

    The old version comes up on iTunes it’s not working?? #Swifties @taylornation13 @taylorswift13 #ThisLoveTaylorVersion #TaylorSwift

  • flawedxdreamer Αmβerℓy 🖤 (@flawedxdreamer) reported

    Why is Hulu only letting me resubscribe through iTunes? Literally every other place I try gives me an error. But if I go through iTunes it won’t let me do the Disney+ add on. Hours of customer service last month & today to still get nowhere 😡😬

  • ErdtreeAvatar Aditya Ghosh 🌊💙 (@ErdtreeAvatar) reported

    @DivesTech 1/2 Complicated ecosystem to enter and navigate. Like just to download YouTube on an Ipad, which was my first apple device, I got errors saying "This apple is has not been used in the iTunes store". I should not have to Google for how to install apps from an app store.

  • ItsHeather2016 It's a Heather Thing (@ItsHeather2016) reported

    @Livefreak01 @USDirectExpress I’m getting A declined charge from iTunes because the system is down or something, this is ridiculous

  • MYTlMEMOTSONEJK Zainab⁷ 💜 10.06.2022 7M PREORDERS (@MYTlMEMOTSONEJK) reported

    Is buying with multiple itunes accounts on the same ip address an issue at all? #UKARMYTeaTime

  • zoedawn4 jellicle cat (@zoedawn4) reported

    @AppleSupport hey! How can I report an error with a movie’s extras? I bought a movie in iTunes and the commentary track won’t play on my TV, phone or laptop. It plays the audio, but not the video and I think it is an error on your end!

  • pinky_darlingww PinKy (@pinky_darlingww) reported

    @laanana_s They didn't even add English subtitles for My teenage girls, it took a long time after the MV release they added Shut Down to Spotify and Apple Itunes, they didn't even buy ads for the MV, M25 really didn't care attention international fans!

  • mcruv 🇺🇲🇺🇦Mari 🇺🇲🇺🇦 (@mcruv) reported

    @TX_Seattle_Girl I'm lovin' it! Used a very old iTunes user ID to sign in & I actually get to SEE the players & the game. No radio for me tonight!

  • hjk168 H J Kan (@hjk168) reported

    @TimCookApple3 How do I use iTunes to back up my data ? I already subscribed to Apple’s 2T iCloud backup but can’t back up to it with my iPhone11 using my unlimited web access service. I don’t WiFi service.

  • MaxDotBam max beck (@MaxDotBam) reported

    @nedarbnagrom bro i was deadass bouta hit you up and ask what you use to organize your mp3s cuz itunes been going down the ******* drain

  • icantunseeit Nils Sjöberg. (fan acc.) (@icantunseeit) reported

    iTunes always combines original & TV at first then fix the issue later. Taylor's Version is selling, not the OG one. In Mexico, #1 is Karaoke version.

  • MarinersSuitGuy Dave (@MarinersSuitGuy) reported

    @JohnWatson88 @megan_corcoran_ Yeah, I got to a page trying to sign up for my iTunes account where it gave an error that I needed to enter my phone number and area code to continue, but there were no corresponding boxes in the UI. Downloaded iTunes directly from Apple's site.

  • scratchgolf2013 Felon Musk (@scratchgolf2013) reported

    @BookOfMetallicA Aside from production issues finally addressed and corrected via iTunes in 2015, DM for me.

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