iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffcassels El jefe (@jeffcassels) reported

    @atrupar Itunes/apple music. Terrible.

  • DWHAPoutnow ethan (@DWHAPoutnow) reported

    As of 7:47 AM EST, "Do We Have A Problem?" CLEAN VERSION by @NICKIMINAJ & @lilbaby4PF needs around 20 purchases on iTunes to push back up to #3.

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    OK, I spent 20 minutes last night trying to get my Apple TV login to work, rejigged it a few times, which screwed up my other Apple logins. Another 20 minutes this morning and I got all my other Apple logins to work - laptop, iTunes, iPhone, you name it - except Apple TV.

  • nerdyminaj24 nerdyminaj🦄 (@nerdyminaj24) reported

    Do we have a problem has reached number one on iTunes in 47 countries

  • DWHAPoutnow ethan (@DWHAPoutnow) reported

    🇺🇸 US iTunes Chart: #4(-1): "Do We Have A Problem?" (CLEAN VERSION) @NICKIMINAJ ft. @lilbaby4PF

  • nickistreamteam NICKISTREAMTEAM (@nickistreamteam) reported

    Who have not bought “Do We Have A Problem” on US iTunes yet? Also Why not ?

  • NickiMinajUpda4 NICKIMINAJ 💙 (@NickiMinajUpda4) reported

    iTunes United Arab Emirates: #1. Do We Have a Problem?, @NICKIMINAJ ft. @lilbaby4PF — [NEW] — 36th #1 around the world!

  • nmcharts Nicki Minaj Charts ⁉️ (@nmcharts) reported

    'Do We Have a Problem?' has now spent 20 hours atop iTunes US.

  • LycoApollo Dale Matthew Hudson (@LycoApollo) reported

    @BaraPinkRanger The help is rubbish too. In the end I asked them to refund my purchase and I went to iTunes instead for the first time in forever. It appears they don't even want to acknowledge that it's their issue.

  • Onikaswhor3 OnikasWhore (@Onikaswhor3) reported

    UK barbz do we have a problem? Why are we not #1 on iTunes yet??

  • DWHAPoutnow ethan (@DWHAPoutnow) reported

    🇺🇸 iTunes USA: #3(-1) "Do We Have A Problem?" Clean Version @NICKIMINAJ & @lilbaby4PF

  • QueendomCharts Nicki Minaj Queendom (@QueendomCharts) reported

    iTunes “Do We Have A Problem?” Update: 1. Canada 🇨🇦 1. United Arab Emirates 🇦🇪 1. Honduras 🇭🇳 1. Sri Lanka 🇱🇰 — 38 #1's around the world! @NICKIMINAJ @lilbaby4PF

  • NickixRih678 BarbieXRiRiGo Stream and Buy Do We Have A Problem? (@NickixRih678) reported

    @MIKEYZOLANSKI @nickistreamteam If You Bought on ITunes make you Go to your After purchasing music, go to your Apple Music. Proceed to “Library” and then click the “Downloaded” section. Delete the download by holding down the song.

  • weremess kia🎓🍑 (@weremess) reported

    @tinyunho Idk but the point that the hype has died down bc many people have already watched it through reposting files/links, that’s why it did so well on itunes

  • onikatimeline nicki minaj🥂 (@onikatimeline) reported

    BARBZ GO BUY DO WE HAVE A PROBLEM ON ITUNES

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