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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • RidwaanToure
    Rizzy (@RidwaanToure) reported

    @GeneUnitedy @HotFreestyle @hotzmanmain Which one gives you the skipping issue? I know my iTunes will skip certain song files at like 40-50s, but I could never figure out why?

  • 93F0UR
    siya ♡ (@93F0UR) reported

    i remember i bought defenceless on itunes for project defenceless and i got in trouble for it bc i didn’t ask before hand even tho it’s my money

  • mixesntapes
    Mixes 'n' Tapes (@mixesntapes) reported

    Premiering one of the true OGs, $keeter, layin' down some bars on his new album, Bring da Money $$$. Download it now on iTunes.

  • geekbroll
    Universal Basic Income is the way (@geekbroll) reported from Portland, Oregon

    @bbailey861 Otherwise when they all but shut down your phone, or the million other annoyances built in to every product go off, you might find Apple super aggravating. I spent hours trying to buy a movie on iTunes a few weeks back. No dice. Took 20 seconds or less on Prime Video.

  • ClaireAmeliaNZ
    Claire NewcombeBaird (@ClaireAmeliaNZ) reported

    @JensenAckles That’s great, but now it’s time to focus on the real issue: why can I not buy the #RadioCompany album on iTunes NZ?

  • ScouseShinobi
    𝔗𝔥𝔬𝔪𝔞𝔰 (@ScouseShinobi) reported

    Unfortunately this album will not be available on Apple Music and iTunes due to some coding issues that Apple had with this record on Thier end. But you're able to enjoy it on everything else if you desire. Apologies to any Apple service users. #ChaosBleed

  • elevatorcore
    Anarchopossum🏴🎥👻🎵 (@elevatorcore) reported

    @ConnConCon Yeah, that would be cool. I kinda hope that eventually video game companies get it together and start having an iTunes like service for their back catalog but I don't see that happening anytime soon sadly.

  • NegativeTypo
    PT Wheatstraw (@NegativeTypo) reported

    @zacmctweet I’m not sure. I don’t think it’s included in any streaming service, but may be available to buy/rent on iTunes or Amazon. I had the DVD thrust upon me by someone telling me it was the worst movie she’d ever seen.

  • shextbslxwalls
    cami (@shextbslxwalls) reported

    BUY GOLDEN ON ITUNES I'm hopeless, broken

  • see_the_sus
    Susan See (@see_the_sus) reported

    Any Mac Catalina users with iTunes/Music on their devices, that have a subscription to Apple Music? I've got a strange issue that I can't find an answer to.

  • staystrongwjess
    Jessica Victoria (@staystrongwjess) reported

    I preordered Demi's new album on itunes and I don't have it yet...Anyone else having this issue? #DemiDWTD

  • moons_personas
    paolaᴮᴱ⁷ 🥇🌹 (@moons_personas) reported

    It's obvious that most people are waiting when was the last time a BTS song took +6h to reach No.1 on itunes dhajshdaj calm down

  • haditarockeraa
    Xiot91; H pdl (@haditarockeraa) reported

    @LHHispanic @Harry_Styles BUY GOLDEN ON ITUNES because hearts get broken

  • xis0p
    / (@xis0p) reported

    Wanted to restore from backup so I changed the version in info.plist to 14.0 since you can’t restore from a newer version, now I get disconnected error in iTunes and my phone reboots when I try. :/

  • djcaterina
    DJ Caterina (@djcaterina) reported

    Songs that I bought 💸💸💸 on iTunes, saved to my laptop, and transferred via wi-fi to my iPad cannot be played on same iPad via “My Top Rated” list because an error says they're "not currently available in your country or region.” 😳 1/2

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