iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs. B
(@NBHSFCS) reported
from
Raleigh, North Carolina
@CBSAllAccess your app crashes every time I try to scroll through seasons of survivor. I have deleted and reinstalled app and I have restarted my Apple TV. I purchased through iTunes, therefore, I do not have an “email sign in”.
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Pah ✨| CALM
(@bettrwoman) reported
from
São Paulo, São Paulo
@crystalleigh @billboard Please @billboard Thats 10k will change EVERYTHING. The boys and all 5SOSFAM work so hard to stay on #1 and we deserve it, that error was not the band or the fans fault. Show the ITUNES who run the music world is you guys.
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Mabelin Ramirez
(@Mabelinr1994) reported
from
Port Chester, New York
Lol! I was on the phone earlier with an Appple representative to resolve an iTunes gift card issue and I was on the phone with them for an hour and thirty six minutes. That was very interesting.
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Steven S. Rawlinsonᵀᴹ
(@blacknigel) reported
from
Leeds, England
@BallysBoots They'll probably start steaming on all our phones like a public service announcement. Remember when they put that album on iTunes directly into our phones, cheeky *******
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genehack is flattening all the curves
(@genehack) reported
from
Salemtowne, Oregon
@mattstratton One of mine has a Fire. If you have it locked down with the kids app stuff, adding new content is a massive pain in the ass. Not locked down, they can see all your books. The whole thing has the “nobody on the product team really uses the product” feel of iTunes and Twitter.
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The Artist
(@sportjames23) reported
from
Virginia Beach, Virginia
@ThatEricAlper Didn’t realize there’s a lot of songs with a one word title. I started off going by memory, but decided to go alphabetically thru my iTunes. Got down to the C’s and listed only the ones I consider great. Pretty sure there’s a whole lot more in my music list all the way down.
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Neo Kutlwano Modihapula
(@NeoModihapula) reported
from
Emalahleni, Mpumalanga
Tiff killed it and also the bvs didn’t let her down man I can’t wait for the song to be avail on iTunes 🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿
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MelissaJenkins
(@Totalysexxylady) reported
from
New Orleans, Louisiana
@aliciakeys @iTunes This song reminds me of all of The Times that I have tried and fell down. But I never stayed down I got up and tried again and of one thing didn't work I tried it a different way and till it did. This song means more than you know to me Alicia keys. Never give up trying!!
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Ben Sorber
(@oldbenrivers) reported
from
Santa Monica, California
@1Password Help! I signed up for the membership through an iTunes subscription but it’s been stuck saying “Applying purchase to account...” for over a day now. Sometimes it will show an error and give the option to try again, but it still gets stuck at the same place!
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stephen chattaway
(@chatts1999) reported
from
Colchester, England
@frankturner Small problem with iTunes have downloaded it all but some tracks won’t play as “computer not authorised” WTF @iTunes @AppleMusic
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zed
(@zed1291) reported
from
Santa Barbara, California
The newest version of iTunes that supports iOS apps is iTunes 12.6.3 As of 25 May 2018 that iTunes version can no longer sign in with Apple IDs because “Apple implemented changes that prevent some devices that use older software from using the iTunes Store.” See: HT208104
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TylerG
(@ItsTylerG_) reported
from
Surrey, British Columbia
@MicrosoftHelps @itunes My music won’t transfer from my itunes on laptop to my phone. I’ve done everything. Restarted my phone, the computer, run diagnostic, and shut the computer down and started up, and nothing changes.
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#Obey #LoganSapphire
(@Mathapelo_DDR) reported
from
Soweto, Gauteng
The music quality on iTunes though is a let down!
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Shiela Mae Esperanza
(@mae_esperanza) reported
from
Imus City, Calabarzon
I’m trying to buy #BreakUpSong on ITunes but idk why, my card just suddenly not working, there is an error i have no idea why. Tried using other options but nah! Gaaaaaahdd!
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Sibusiso Zondi 🇿🇦
(@SibusisoZondy) reported
from
Pietermaritzburg, Province of KwaZulu-Natal
I just bought something in ITunes by mistake. R 500 down the drain 💔💔😭😭 my heart is so sour. 😩
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