iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Unsung the rapper
(@UnsungTheRapper) reported
@serkentframwell Tried safari and chrome on my desktop and on my phone. Same issue. When I try support it wants me to log into iTunes connect but it says my ID isn’t set up for iTunes connect
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rockle
(@rockle) reported
@beckalina i just assume that itunes will go down, because i watched the X-Files and Trust No One.
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Bass Gang (Squeezer main arc)
(@bassgangriseup1) reported
The best part of having iTunes on my computer is I can take polyphia songs and pitch them down 3 half steps, and then upload and listen to them.
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weilelm
(@weilelm1) reported
@iTunes your app shuts down and stops playing songs mid way. Advise please. Thanks! Not on Spotify really as that was a major issue so why isn’t yours working? @AppleSupport and the phone shuts down each time a play on song on your chosen @itunes
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Patrick 717
(@PDC071787) reported
@wheetrain @PopCrave iTunes has been completely irrelevant for years. Digital sales have collapsed down to nothing. CDs outsold digital albums in 2021.
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Bobo3
(@BNQIII) reported
@DWoutofContext_ @MattWalshBlog Why was the podcast taken down from iTunes?
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Dr Tom Bowers
(@fancywookiee) reported
@xo_pinkishheart Yeah, absolutely correct here. I thought I was safe because I had my whole iTunes library I ripped from CDs backed up on Google Play Music and then oh hey guess what, that got shut down and now I've got some zip files and no time to go through it all.
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Crudebyte
(@crudebyte) reported
Things are finally back at normal. Yesterday we updated apps with a workaround to deal with previously mentioned iTunes server misconfiguration, and today Apple finally resolved the root cause. So all in-app purchases are accessible again.
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Kristine 🎭📚🏳️🌈
(@MuellerKristine) reported
@SheGoestoEleven Musically maybe but the voices not at all, I don't think! I never actually listened until just now. It's not on their iTunes discography and they never promoted it. I think it's just a Spotify error, though I don't know why it was never corrected.
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「ᴀᴜ☭ʀᴇʏ🍒ʜᴏʀɴᴇʏ」📼⃤⃤
(@Zombified) reported
@sacaitlin Oh man, remember the Bruce Willis debacle with his iTunes library and wanting to leave it to his daughters? Yeah, digital only is like, you can't own it forever for so many reasons. Physical of course had its own issues (I'd: disc rot on Laserdiscs) but at least you OWN it.
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Aznbur 🤡😈💀💙💛🇬🇧
(@AznburInnit) reported
@WinterSkiis my bad not the cmd method. download the ipsw for the latest version of ios. go to finder or itunes then hold option key. while holding the key down, click on the update button. once done you’ll see a window showing all your files. navigate to where you kept your ipsw then boom
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🏴☠️user_82674509 🏴☠️
(@user_82674509) reported
@Apple @AppleTV @iTunes #Airplay Is entirely, 100% broken. Latest update, latest phone, latest everything, and cant even airplay an itunes download to my projector. Thank you, Apple, for the incredible memojis, and super tiktok devices.
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Michael Garboski (MSXenix/MSGWTCO)
(@MSXenix) reported
@squishamish By digital, do you mean you have the files or have it through some service like itunes?
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russbengtson.eesh
(@russbengtson) reported
@GobCarlqvist the only music streaming service I ever paid for was apple music which I just used to listen to entire albums like I do with itunes. forgot to update a credit card and it got cut off and never renewed.
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Go Home, Roger!
(@RoJoHen) reported
@tomasbrechler @bradesposito I don’t buy the physical CDs, but I do purchase albums on iTunes so I have them on my computer and my phone. I almost never use a streaming service.
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