iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ABCAirPower ABC Air Power (@ABCAirPower) reported

    U2's Bono issues "mea culpa" for forcing 'Songs of Innocence' onto your iTunes: "I take full responsibility"

  • PDC071787 Patrick 717 (@PDC071787) reported

    @wheetrain @PopCrave iTunes has been completely irrelevant for years. Digital sales have collapsed down to nothing. CDs outsold digital albums in 2021.

  • acetipped Cold Equinox (@acetipped) reported

    iPadOS 16.1 has the App Store bug where it asks you to Sign in to the Itunes Store when trying to Update Apps

  • cosmereconvo Cosmere Conversations (@cosmereconvo) reported

    @RDH_2020 Confusingly, I have found it available on spotify, itunes, pocketcast, and our main site without issue. I can't imagine why one ep would be missing on only your platform...but that's what I've got at the moment.

  • MSDMVIT MSD of Mt. Vernon (@MSDMVIT) reported

    Sean was able to find out what was taking up room on my C drive which affected my storage on Google Drive. As much as I miss having iTunes, I had him uninstall it & it fixed the issue. Thanks so much Sean!!! #msdmvit

  • blazejowski19 Bill Blazejowski (@blazejowski19) reported

    @RealGilbert @iTunes Yeah, it’s still not loud enough. Whoever sets the volume, they should crank it and let people adjust it down and not hit a ceiling that isn’t loud enough.

  • JvBlanco22 Justin (@JvBlanco22) reported

    @KimCardiQueens Don’t worry I finally know why she pressed over videos and it’s about 9 and charting all of Kim’s videos on iTunes every fan does it but because he did it, it’s a problem. They not showing no purchases. They will forever complain.

  • PierreStefanos Pierre Stefanos (@PierreStefanos) reported

    @BernsteinJacob @Apple It's not even called iTunes anymore, which is strange to me, as is how, when I called them for support regarding purchasing a film, the customer service agent didn't even know that UHD is an upgrade from HD. What's the point of customer service when I know more than the agent?

  • weilelm1 weilelm (@weilelm1) reported

    @iTunes your app shuts down and stops playing songs mid way. Advise please. Thanks! Not on Spotify really as that was a major issue so why isn’t yours working? @AppleSupport and the phone shuts down each time a play on song on your chosen @itunes

  • blazejowski19 Bill Blazejowski (@blazejowski19) reported

    @RealGilbert @iTunes I just bought it and the volume is super low, can barely hear it if there is other noise around…anyone else have this issue? Yes, my volume is up.

  • bassgangriseup1 Bass Gang (Squeezer main arc) (@bassgangriseup1) reported

    The best part of having iTunes on my computer is I can take polyphia songs and pitch them down 3 half steps, and then upload and listen to them.

  • AndersonLuke29 Luke Anderson (@AndersonLuke29) reported

    Isn’t it time iTunes brings movie prices down now 13.99 is to high sure 9.99 for new movies and then bring down to 7.99 after a month

  • acetipped Cold Equinox (@acetipped) reported

    @AppleSupport iPadOS 16.1 has an App Store bug where it asks me to sign in to the iTunes Store when Updating Apps

  • zzyzx ⏱📋David Steinberg⏱📋 (@zzyzx) reported

    Sigh. I think it's officially reached the point where I'm going to have to upgrade my media server in the back room since it can't use the iTunes store. I mean I can't complain too much seeing how I just checked the serial number and it's a Mac mini (Late 2009).

  • zephyrzeitgeist Zephyr 🌹🌅🏳️‍🌈 (@zephyrzeitgeist) reported

    @SqWdInK New shows get new subscribers, new seasons don't, have to pay actors & writers more for each subsequent season, so things get canceled after 1 or 2 seasons. Piracy went down after iTunes came out, and then cheap streaming services, bc getting things legally was cheap & easy

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