iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • SavoieLabrador Shawn Savoie (@SavoieLabrador) reported

    Yeah I wouldn’t be too surprised if the apple servers don’t go down again because iTunes was messing up for me 20 mins ago downloading my music #apple

  • MoneyChange3 Money Change (@MoneyChange3) reported

    Why tf is my ITunes down?😤

  • BarbRoom 𝗕𝗔𝗥𝗕 𝗥𝗢𝗢𝗠 (@BarbRoom) reported

    Let’s get DWHAP Clean to #1 on iTunes Y’all down? — This will be Nicki’s 28th US iTunes #1 👀

  • ShoesChess whyaremeninmyshoes (@ShoesChess) reported

    I'm starting a business finally! Selling fishing gear. I've called it 'Apple iTunes'. Got a senior waxworks sculptor to go through legal checks- no issues. Phew! No going back now. Spent me very last £5k importing a load of fully branded gear, lands Tuesday.... Wish me luck!

  • Aiyume7 Aiyume | jam jar (@Aiyume7) reported

    i have at this point spent close to six hours trying to get this bloody service to work itunes dinkdonk get a ******* grip

  • sunnyraes1 sunny (@sunnyraes1) reported

    IS ANYONE HAVING AN ISSUE WITH @iTunes NOT DOWNLOADING THE PREORDERED MAINSTREAM SELLOUT @machinegunkelly IM VERY UPSET

  • BarbRoom 𝗕𝗔𝗥𝗕 𝗥𝗢𝗢𝗠 (@BarbRoom) reported

    🇺🇸 iTunes Update: #205. Do we Have a Problem?, @NICKIMINAJ ft. @lilbaby4PF (+40) *Peak 1*

  • FelixBernoully Felix Bernoully (@FelixBernoully) reported

    @Apple @tim_cook @AppleSupport None of this is new. Most of these problems existed before OS X became macOS. Is Apple Mail actually unfixable? Then iTunes it alreeady. 6/6

  • intlbarbz INTERNATIONAL 💫🅱️ (@intlbarbz) reported

    “Do We Have a Problem?” need less than 70 sales to reenter the top 50 on the US iTunes charts. This’ll be Nicki’s 3rd song charting in the top 50 on the platform joining “Blick Blick” and “Bang Bang”

  • ActReel3 ActReel (@ActReel3) reported

    Hi @AppleSupport why does iTunes scroll down the list of songs away from the focus automatically when adding a song to a playlist? And how to stop that behavior?

  • _dingaz 👻 (@_dingaz) reported

    @iam_Samuel01 @nonusabarb @GOATIERWON iTunes is not what it’s used to be ,not to long ago Apple was thinking about shutting it down and fully investing in the Apple Music streaming format

  • AemiliaMcMorbid Æmilia McMorbid (@AemiliaMcMorbid) reported

    Friendly reminder to actually download all media "purchased" online. You're not buying it, you're leasing access to it. If They (iTunes, Amazon, etc.) decide to take it down, it's gone from your library. I found out the hard way after losing a WHOLE SHOW with multiple seasons.

  • mapogo5150 Arthur mapogo (@mapogo5150) reported

    @AppleSupport I have a billing issue. My Nba league pass subscription just got canceled by apple/iTunes despite renewing it on the 7th of this month. I contacted Nba league pass support and they told me you guys are the ones who can reactivate it.

  • Gman_Dallas GMAN (@Gman_Dallas) reported

    @zerohedge Oh that means another slow down or cant access ITunes.

  • battleorlove kiki (@battleorlove) reported

    @avamax announce maybe youre the problem right now im so serious or i’ll delete heaven & hell from my itunes library

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