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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • timoreilly
    timoreilly (@timoreilly) reported

    Does anyone know when iTunes started requiring an iTunes Store login to open? Thinking about how this is a kind of user lock-in via data enclosure, and I’d love to find documentation on Apple's evolution from a user-controlled system for music to an Apple-controlled one

  • fantoroVEVO
    :3 (@fantoroVEVO) reported

    like I can update but only thru itunes and even if I update my ota daemon will still be broken idk why (I mean idrc I like staying on older versions but yea)

  • OnikaSavage
    Do We Have A Problem ⁉️ (@OnikaSavage) reported

    @nickistreamteam Barbz better start to buy the song and #DoWeHaveAProblem too U guys are very lazy Only good in dragging other fanbase for useless things. Get distracted easily why 😭😭😭. Do we have a problem is meant to come back top Top 15 on iTunes and Apple Music too but No busy playing

  • integrityplz_
    Monica (@integrityplz_) reported

    Go Buy on iTunes we dropped down 1 #BlickBlick out!!

  • ThysMusic
    Thys - 🏳️‍🌈🌱✊🏿🇺🇦🌳🇺🇦✊🏻🌱🏳️‍🌈 (@ThysMusic) reported

    @MGemaakt i buy most my stuff on bandcamp, then itunes, beatport if i can't find it on either. somehow the interface of beatport doesn't appeal (which is funny because bandcamp is pretty trash as well, the search/discovery engine is TERRIBLE)

  • Herbie555
    Get Vaxxed (@Herbie555) reported

    @willsmith I just did this 2 months ago. eBay 5th gen classic solves dumb design issue w/ using thumb drives on integrated factory stereo* iPod works great, iTunes still crap. *Large library + re-scanning drive on every start up meant I spent as much time waiting for music as listening

  • carolynnicole
    Carolyn Grayson (@carolynnicole) reported

    Ugh @Life360 makes it impossible to unsubscribe for members who signed up through their website and not the app. It’s a decent service but ONLY sign up through iTunes or you’ll be as frustrated as I am right now.

  • jazzdab
    Incongruous Jazzdab (@jazzdab) reported

    @willsmith @BrittonPeele Do you have existing music on the PC you are looking to manage with iTunes or would you be re-ripping/downloading? I have certain music I can’t stream from any source other than my Plex server. I use Plexamp on the iPhone and in CarPlay.

  • Jonathandraaft
    Draaftlore (@Jonathandraaft) reported

    @Windows by restart OS I meant I turned my PC off and on again. It's not a recognition thing too. It's playing sounds from the settings menu while I trouble shoot this hell. YouTube Music and iTunes can't seem to use them.

  • chartdataNickiM
    ُ (@chartdataNickiM) reported

    .@NICKIMINAJ & Lil Baby’s “Do We Have A Problem?” has now re-entered the Top 200 of US iTunes at #176. *peak: #1*

  • gldsmrs
    gil (@gldsmrs) reported

    @Apple OK, this is totally broken. Songs on playlists lost their order/position, it also deleted playlists I've recently created. Sorry, this is unacceptable @apple and the amount of bugginess, albeit being high for years on that specific app, reached a new peak #apple #musicapp #iTunes

  • tommypostma
    Tom Postma (@tommypostma) reported

    @F1Help @Fabiani_Budmon I had the TV Access version and did the upgrade to Pro but the Restore Purchase does give the same problem and it stays on TV access. This is done via the apple itunes subscription.

  • TimnaMN
    TIMNA (@TimnaMN) reported

    The bored barbz are the problem. If you were looking for BLICKBLICK on itunes you wouldn't have seen that bs.

  • MARAJDYNASTY
    MarajDynasty (@MARAJDYNASTY) reported

    @RUNITUPHOTTIES In reality that means y’all should’ve had no problem going #1 on iTunes. A self drag.

  • RFTPJF
    Todd 🅱️onzalez (@RFTPJF) reported

    @Aelkus Steam workshop’s usability problem feels connected to the iTunes-ification of Steam more generally. Over the years the UX has become less intuitive, everything is clunkier, my computer seems to whine more when I try to use it for things other than just “play a game”

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