iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Marcus
(@jmarcus_md) reported
from
Toronto, Ontario
@ByrneWolf @IlanShahin I don’t think our societies are and ever were to blame. That would be like blaming society for bad information storage in encyclopedias before the internet, Wikipedia, and google. Or blaming society for bad taxi service before Uber, or bad music storage before ITunes.
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John Brewer
(@jbrewer40) reported
from
Denver, Colorado
For the Wednesday @TheRewatchables my guess is Pump Up the Volume, because I looked for the film on every streaming service and ITunes a few weeks ago and couldn’t find it anywhere. Doesn’t make sense, such a great movie.
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ANTIFA Provocateur Shady/Diva Moments
(@TheLuisFernando) reported
from
Philadelphia, Pennsylvania
@FL3SHPR1SON An Xfinity login with the Bravo app or buy it on iTunes for ~*~quality~*~
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Jonathan Marcus
(@jmarcus_md) reported
from
Toronto, Ontario
@ByrneWolf @IlanShahin I don’t think our health system is and ever was to blame. That would be like blaming society for bad information storage in encyclopedias before the internet, Wikipedia, and google. Or blaming society for bad taxi service before Uber, or bad music storage before ITunes.
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I, Nobody
(@GJamesBerigan) reported
from
Lincoln, Nebraska
@shwood @NightAttackShow A-ha! Had to delete the failed episode from the download queue and re-pick it from the refreshed RSS feed to get it to come down right. Odd little iTunes bug there.
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Chris Schneider
(@schneidz) reported
from
Calgary, Alberta
@JDfromCJAY @strombo Only apple products/services I've ever used was an ipod touch for about a year, and itunes when it was hands down the best audio library software. Other than that, I've been pretty anti Apple.
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Elliott Smith
(@soundslikepuget) reported
from
Suquamish, Washington
@TangoGolfKilo @buttermilkbup @adamgently He could dance around wearing that jockstrap or whatever that thing is and read me the iTunes terms of service and I’d watch
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I, Nobody
(@GJamesBerigan) reported
from
Lincoln, Nebraska
And just lost another podcast to an policy change: @macmost. Getting the -9836 error. Need to backup my iTunes 11.4 library before migrating to a newer (last) version on another computer to resume downloading.
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Lisa Petruzzi
(@LisaPetruzzi21) reported
from
South Elgin, Illinois
.@SimonCowell #AGT I need an iTunes download for Broken Roots
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Dave Camp
(@thinbits) reported
from
Cedar Mill, Oregon
It’s 2020 and iTunes on the Mac is still so broken I have to connect a keyboard and mouse to my iPad to fix up my music library. That said, iTunes on the iPad is still a mess but at least it seems to have fewer sync bugs…
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Nick Blazevic
(@BlazevicNick) reported
from
Auckland, Auckland
@iTunes Very disappointed - 2 attempts requesting refund for apps purchased by my 8 yr old, declined. Spoke to iTunes Singapore (Czarina Leuterio -mngr) and still wouldn’t refund - she suggested that I write letter to management in Singapore. Worst custmr service exp EVER!
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@Apple your customer service dept and iTunes has to be the most hopeless dept on earth. Someone has been using scamming me for months because you have s**** security on iCloud and you won’t give me back my money. I know understand how you make your trillions. Greedy p******s
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Lisa Petruzzi
(@LisaPetruzzi21) reported
from
South Elgin, Illinois
.@terrycrews #AGT I need an iTunes download for Broken Roots
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Dan Mryglot
(@mryglot) reported
from
Los Angeles, California
@VZWSupport In addition to what’s been happening- if I try to connect to iTunes on my pc I get an error on the pc from iTunes that the phone can’t connect its the latest version of iTunes
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Marisa Mendelson
(@MarisaMendelson) reported
from
Los Angeles, California
@Apple I had such a bad experience with the @iTunes store’s customer service after odd charges showed up on my account. This experience made want to switch to @Android. 😢
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