iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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dariv 🍒
(@FNAOTY) reported
@physicaljudas BUY LEVITATING ON ITUNES BUY LEVITATING ON ITUNES BUY LEVITATING ON ITUNES BUY LEVITATING ON ITUNES BUY LEVITATING ON ITUNES not my problem
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J'Dub™
(@Kiss_The_Tip) reported
This #VERZUZ is terrible .. I’ll just play the songs on my iTunes
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Luci Dracul
(@LuciDracul) reported
@iTunes really does need to fix whatever is the problem with the album though. Preordered, didn’t download, had to individually buy the tracks. Tried to buy the album whole, but got an “item no longer available” error message.
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Brian Strenko
(@BrianStrenko) reported
Dear @ApplePodcasts please fix your app. All of my playlists are broken. Previously played podcasts no longer populate lists and there’s a delay between iTunes seeing them and the app finding them. Also there’s no feedback option in the App Store. Monetize without breaking.
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Mohamed Rafeek
(@MohamedRaffN) reported
@tim_cook @AppleSupport I have recently replaced battery of my iPhone 7Plus so I have backed up the iPhone to iTunes. After service when I restored I could only restore 226MB of data out of 96GB(original backup), I request you to help me to get the backup restored
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august🪐
(@dlaminibabe) reported
@duafutures why are u so pressed literally your fanbase is doing a massive buying party for OTHER SONG, can u please send your source where it’s said that there’s no payola involved on iTunes Charts? If u send it I’ll delete i don’t have problem with it...
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Kenan Turnbull
(@foniker) reported
@naughtywriter2 When I was younger so much younger than 2day I never needed any other album any way But now those days are gone & vinyl I can’t afford So I find It just takes a little time to hit the iTunes Store Download me some tunes I’m feeling down & Now I do appreciate some other sounds
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Mr. Bones
(@M1st3rB0n3z) reported
@BadCrippIe And next up, itunes has reportedly begun surveying users about a service called I-Plus
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pilar
(@iLUVLIPA) reported
se puso you meed to calm down temon BUY LEAVITATING ON ITUNES
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Zig n Zag
(@Its_Zig_n_Zag) reported
@kitty_kelliher Dell are good. Lenovo too. STAY AWAY FROM TOSHIBA as the screens go on them. Had no end in for repair all the same fault. Do not put Norton antivirus or McAfee antivirus on them as it slows them down. Try stay away from iTunes on a Windows machine too. All slow them down.
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🌈Kirito
(@Alex66918230) reported
@AppleSupport Hi there, I have a problem with my Apple ID. I cannot add funds to Apple ID and it said 'ask iTunes store support for help'. How can I solve this?
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Patrick Brannigan 💙💙 🎼🎶📸 Ventilation
(@PatrickJMB) reported
An outstandingly 1st world problem: iTunes stripped out information from many of my "songs" - they all appear in one massive album. Still have no idea how to solve this. If you try to regroup the files iTunes ignores the info. So much for Apple's ease of use.
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The Plodding Historian📚
(@lke73_historian) reported
@jenny_sinclair Ah. The “Geniuses” at work. They FUBARed my Dad’s iPod with their “genius”. They have no idea about their products, except how to sort an iTunes download issue.
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Gongala
(@Gongala3) reported
@rjirufjxnddnenr BUY LEVITATING ON ITUNES STREAM LEVITATING not my problem
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Thalles
(@tmaiadev) reported
@AppleSupport Part of the iTunes RSS feed (for developers) is down. Is there any official channel I can report that?
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