iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 1 |
| Montréal, QC | 1 |
| Houston, TX | 1 |
| Tappahannock, VA | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Grey-Dee! (@DefGrady) reportedThere was a joke a LONGG while back on windo about a radio station, but i genuinely kinda want to see about making an online radio service. Something that old itunes can connect too, at least. But i feel like the amount of people who'd actually use it.. Low. but it could be fun!
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Carson Reed (@cinemamotionss) reported@WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩
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Urvashi (@urvashi_brar) reportedAbsolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds
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Kristen Bridges (@KristenB198997) reportedAnyone else had problems with the Addison Raye album on iTunes I had already bought the singles before the album but when I bought the album, it didn’t group the singles into the album like it usually does so they’re separate and of course @AccessAddison
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Cranky Cold War Vet (@Bhess) reported@HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.
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ابوو داحم (@_xl_p) reported@n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?
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𝓡𝓪𝔂 𝓓𝓪𝓿𝓲𝓭 𝓓𝓮𝓵𝓿𝓪𝓵𝓵𝓮 (@justAT3chGuy) reported@Gray22222222 Would full restore in iTunes fix this issue ?
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ani (@beaarthur85) reportednever updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.
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Nik D (@NiktheMIZfit) reported@TwitterBlue is the new U2 “Songs of Innocence” Album on iTunes, 99.9% of people don’t want it, but it’s being shoved down their throats lol
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AJ on The Go! (@AjjjiAjii) reported@alexcooldev Bro the biggest issue is making itunes account of another country. How do we do that ?
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John Ward (@jwflame) reported@rustytatra @Gammitin But all totally inaccessible and unavailable unless you first download and install the itunes spyware app, create an account, sign in and provide payment details, then perhaps it might be possible to see what is available. Physical media requires none of that BS.
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Princess Dianas ******* (@gabescoochie) reported@Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.
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AJStrong on BlueSky (@aj_strong) reportedSo far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25
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Tete🔥 | D-DAY (@cngrejito) reported@Chimyypg @ThePopBase Several members have historical records in iTunes that your tail burns with envy is not my problem girl
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purners 🦇 😎 (@skiddo_18) reported@ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want