iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • EyeEmLaz Ta Laz 🦅 🔰 (@EyeEmLaz) reported

    My iTunes is having a problem.

  • chancletamangu chancleta (@chancletamangu) reported

    @BluSatire I feel you on those points, but I’m someone who thinks even Nintendo will do it one day. People made these same arguments for the iTunes Store and even Disney thought so highly of themselves that they didn’t need a service. Now look at that landscape. Xbox is changing it here.

  • CarstairsQueen Roxie⁷ (@CarstairsQueen) reported

    I have an issue with itunes ??

  • aiden57171163 Aiden Smith (@aiden57171163) reported

    @FCE365 Do any of y’all know how to fix this, iTunes won’t back up my phone keeps saying there’s an error, both YouTube and google ain’t getting me anywhere and when I try to add music to my library it’ll show up the added to library but it won’t show up

  • cabcat5 James Abrams AKA CabCat (@cabcat5) reported

    @Atpaw I usually buy from itunes and convert a copy of the files to 320kb/s MP3 and put them on all my non-apple devices. Some bands have their own sites so but itunes still has a lot of artists in their store library. iTunes also offers a streaming service at a monthly rate.

  • m0ss_3xe NOT RANDO OLEASE DINT SUSPEND ME (@m0ss_3xe) reported

    Helping my dad with itunes but the problem is that he doesnt know how to scroll up

  • QueenSleezee STREAM WHOLE LOTTA MONEY REMIX (@QueenSleezee) reported

    @BIABIA @NICKIMINAJ Is iTunes broken or something

  • BenitaJoy Benita Lotkhamnga (@BenitaJoy) reported

    I've always had terrible impulse shopping habits. I once bought the Downtown Abbey soundtrack on iTunes in college to study. Let me ace this paper and wait for the service bell to ring.

  • starrling3 Starrling is Fully Vaccinated 🐦😷💉☮️💙😃 (@starrling3) reported

    @MedusasWink Mine is the stupid "apple support," or "cloud" or "itunes." I get them all. And I don't even use "apple." I'm a PC and Android person. Long ago I did have an itunes and cloud account by default but I shut them down long ago.

  • galactic_rat_ primus cowboys walking gif (@galactic_rat_) reported

    how fix broken ipod shuffle 2 gen it keep disconnecting from itunes

  • eyetoanoh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 hourly alice⁷ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@eyetoanoh) reported

    @keaitannies you dont even want to see the state of uk itunes 😭 the issue is old people actually use it

  • DanielSpadafore Daniel Spadafore (@DanielSpadafore) reported

    @GuillermoxF @RuPaulsDragRace This is seriously hell. I do not need ANOTHER streaming service. I would rather buy it on iTunes.

  • BTSHome389 🧈 Foreva ARMY₇ (@BTSHome389) reported

    iTunes: We have to lock down the top 2 spots all week for PTD. Remember position doesn’t matter…it’s the quantity of sales. So, keep buying even when we see PTD reach number 1. We need to get to number 1 and keep it there…by a big margin.

  • luisintheskyyy luis (@luisintheskyyy) reported

    @nindestruct How do I get them to upload on my phone after I put it on my iTunes library? (I have an iPhone X and Apple Music service)

  • tpc_mrt Mert Topcu (@tpc_mrt) reported

    My iphone's screen is black but it still works. I contacted @AppleSupport and the representative did not remind me to back up my phone before performing recovery mode via itunes. Now it is no longer possible. What a fatal error! #applesupport #blackscreenissue #lostdata

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