iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Glasgow, Scotland | 1 |
| Long Beach, CA | 1 |
| Lenoir City, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Damien ✨
(@Eramdam) reported
@marcoarment For what it's worth i've had similar experience (mismatches tracks, shuffled cover art) with iTunes Match/iCloud Music Library to what you described in the episode, but after re-trying it out at the end of last year I haven't run into similar issues again.
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Figment ⚗️, 🌵in winter, Patriots Wear 😷 & get 💉
(@Figment_Imagine) reported
OK @Apple could you make it any harder to find an album in the iTune store. Music and iTunes Store aren’t seamless. Some of us like to download because we are OFTEN in areas with poor cell service!
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CARLOS EDUARDO TEODORO
(@CARLOSE46161194) reported
@EURIELLE_MUSIC 😭I could not buy the 🦋Butterfly Album through the itunes...for technical error of payment. I am sorry! I'd like to have those songs. I guess I'll just have to settle for Apple Music.
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mikkaybear
(@mikkaybear) reported
The problem with having an iTunes library since the early 2000s is that said library is a mishmash of user accounts. The newer the software gets, the harder it is to be able to keep that library intact.
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Lisa Smith
(@lisasmith1150) reported
@sqlguru1960 The problem is iTunes is obsolete and so is the iPod classic they were uploaded on.I’ve tried everything to get theses songs off this iPod. I didn’t get all my music from iTunes a lot were uploaded from cds to my old computer
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Indecisive forever 🌻 😷 🇪🇺
(@Indecisive_F) reported
Stress levels update - Broken out the angsty songs with Eminem on my itunes library.
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Polo Boy All About Cash Signs
(@FREEMYNIGGAS01) reported
EVERY ***** WHO WORK FOR ITUNES BUSSING DOWN ITS SAD SO SAD
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algotrader
(@mncube) reported
An innovative newspaper could allow user to sign in via metamask or other major plugin crypto wallet & pay $0.25 to view a single article without having to register or subscribe The itunes model applies to the newspapers would revolutionize digital print media
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mac
(@yuyupride) reported
@Min3__J @sandorokis @ATEEZofficial i used to have a second itunes acc that i set the country to korea on, if u make one & sign in u should be able to download the game & just sign back into your actual acc after the game’s on your phone. u just have to sign into the second acc when there’s updates.
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Anita 💜🧈🍉⁷
(@aaNiTTaaaaa) reported
@emopod @CallmeNurrrr But you just have to download iTunes, and login with your Apple ID 🙃
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Josh Biggs
(@biggsjm) reported
@marcoarment God Shuffled his Feet plays fine for me in Apple Music. I wonder if it’s an issue with iTunes Match? I never ripped my copy but have other albums that are “ruined” due to matching.
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Ruaraidh Walker
(@F1Ruaraidh) reported
@OranMaliphant @TheSpaceshipper No more Apple. None. Itunes is bad enough. Swore long ago I’d get no further down the crapple rabbit hole than I already am....
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Scott Hallett
(@scottmhallett) reported
@pcweenies That’s fair. I admittedly do not have a ton of live/bootleg stuff. I did have issues with duplicates but it went away when I realized I was still paying for iTunes Music Match (which Apple Music has built in).
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CARLOS EDUARDO TEODORO
(@CARLOSE46161194) reported
@EURIELLE_MUSIC 😭I could not buy the 🦋Butterfly Album through the itunes...for technical error of payment. I am sorry! I'd like to have those songs. But I got to sign Apple Music at least.
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John Russell
(@max_webster) reported
@fmanjoo The sync screen for my phone has been "loading" (in both iTunes a.k.a. Music and Finder) since last night. Don't jinx it! I think it's been about 5 years since I plugged my phone in, hit 'sync', and everything happened as expected without any problems.