iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1
Lenoir City, TN 1
Panama City Beach, FL 1
Seymour, IN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Smeagol92055B Smeagol (@Smeagol92055B) reported

    @Nemesisgoldhair @Geese_Juggler I uploaded my iTunes library to Google Play Music. Several years later when that went defunct, I migrated to a YouTube Music account. Two years ago I downloaded that over the course of a few days, 6 months ago I dumped everything on a Plex server. By that metric I'm Dostoevsky.

  • VauGeHa13 VauGeHa (@VauGeHa13) reported

    @mirror_chimera @rscook That's the fact that made Apple ban the book like twelve years ago from iTunes (they corrected the error quickly then).

  • marc_laidlaw mL (@marc_laidlaw) reported

    @kshipwhitecat I only listen to Amazon music because my formative years of Apple/iTunes were so ******* miserable. But it plays very poorly with my iPhone and HomePod and all that ****. They're trying to wear me down.

  • loghound loghound (John) (@loghound) reported

    @isaiah With the exception of Apple music, I think every service they offer requires an apple device Arguably Applecare is best-in-class for getting your phone fixed. Apple did drop the ball on music -- with the iTunes store they had a big advantage but didn't pivot to streaming fast.

  • Jan6Patriot Jan 6th Patriot (@Jan6Patriot) reported

    @georgehahn @Spotify Do you have an iTunes account?Apple literally partners with people responsible for genocide and slave labor. But hey, Joe Rogan is the problem. Freaking putz.

  • KaiKronfield Grateful for scientists (Team Pfizer/Omicron 3x💉) (@KaiKronfield) reported

    @keaneli Great point but I’ve struggled to get past my previous frustrations with iTunes ecosystem. And having login problems joining it 🙄. Waiting for a chat callback to sort it.

  • UmbyUmbreon A Lot Of Random Misguided Barking 🐶💜 - 2% (@UmbyUmbreon) reported

    tryign to move away from spotif, and it's Not Easy tidal is a fairly decent option but is missing a very good chunk of my library same with youtube music apple music has only a few missing but i've had nothing but issues with it through itunes and web so that's a bust

  • SingleGirlLife SingleGirl (@SingleGirlLife) reported

    Ok as much as I love @AppleMusic does anyone have the issue where they download the explicit version, then it defaults to the edited version in your iTunes? I’m 42 years old. I want to hear @SnoopDogg rap about smoking **** & beware of ******* & hoes

  • markseeley5 Mark Seeley (@markseeley5) reported

    @iTunes you are horrible. Your help is never helpful, you service never remembers me, and your program screws everything up. Repeated requests to resolve my issues go unanswered or your solutions have nothing to do with my problems. This has been ongoing for over twenty years.

  • Hobie_SHRED 🌊SHRED🌊 (@Hobie_SHRED) reported

    I'm trying to reactivate an old iPad I had in storage. It says the server can't be reached. Try iTunes. I just want it for recording with GarageBand. Is this going to be a big hassle? I don't Apple product much.

  • GhostKarin Karin Hilshire (@GhostKarin) reported

    @bobafett @disneyplus Missed it. Too many damn streaming services that could dump to iTunes with season passes for twice the profit. But don't listen to me. Keeping new Star Wars behind a streaming paywall is extortion. Disney+ is one service I won't pay for. Customer lost. Same for Paramount+.

  • peach_total 𝖘𝖒𝖚𝖙 𝖑𝖔𝖛𝖊 (@peach_total) reported

    @verycoolbean @byhbird i’ve heard tidal is good, they pay artists……still not enough but i think the most out of any streaming service. apple music has the biggest library and you can stream any of your itunes library along with all your apple music music

  • keyseul 🔑 (@keyseul) reported

    i bought this song on itunes so it wouldn’t be my number 1 song at the end of the year 😭😭 i have a problem

  • TopoOcean The Cow Girl Guy (@TopoOcean) reported

    Seriously, streaming services like Spotify make iTunes music ownership issues look like kiddy **** ******* despise it, you're better off, morally, pirating music than streaming

  • ToddRusher Todd (@ToddRusher) reported

    @CaptDinosaur81 @SkyWalkerJess1 Music streaming like itunes. The problem is that these artists are alienating their fans. I am a big Neil Young fan, but I think this is ridiculous.

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