iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • prettystaysonly lala ☻ ⁺¹ 1 HYUNE DAY (@prettystaysonly) reported

    U.S. stay remember if money is an issue for iTunes our fanbases have funds to support this just reach out to @skz_usa

  • nickistreamteam NICKISTREAMTEAM (@nickistreamteam) reported

    .@NICKIMINAJ currently has 4 songs on the top 200 of iTunes US. 2. Blick Blick 22. Blick Blick [C] 110. Bang Bang (Discounted) 144. Do We Have A Problem? @QueendomCharts

  • jazzdab Incongruous Jazzdab (@jazzdab) reported

    @willsmith @BrittonPeele Do you have existing music on the PC you are looking to manage with iTunes or would you be re-ripping/downloading? I have certain music I can’t stream from any source other than my Plex server. I use Plexamp on the iPhone and in CarPlay.

  • DocyProcy Mike (@DocyProcy) reported

    @AppleSupport The current issue is CSI. All of my devices are Apple. I am trying to watch TV series CSI through my Apple TV. I purchased it on the iTunes Store. In order to watch an episode, I have to scroll through every single episode to get to the current one. Continue on next message

  • nicolas09F9 Nicolás Álvarez (@nicolas09F9) reported

    @TwitchiH @coronawarnapp Maybe you can temporarily login to a German account just to get the app (you can have apps "owned" by different iTunes accounts on the same device, I think there's a limit to how many accounts though).

  • CrusaderArts CrusaderArts (@CrusaderArts) reported

    @shadowbIood You can _kinda_ get around the no lossless on windows problem by using WSA on Windows 11 and install the Apple Music Android app via adb, not ideal in the slightest, I just wish Apple would work on iTunes/Apple Music for windows.

  • dickij10 Jamie Dickinson (@dickij10) reported

    @MartyJWebb To be fair it worked in the end, just suddenly worked for no reason. Also, the app on the smart TV is no problem. But I have always hated the likes of iTunes and cloud, they never make any sense, try their best to use all my storage & I can never ever remember my password!

  • gldsmrs gil (@gldsmrs) reported

    @Apple OK, this is totally broken. Songs on playlists lost their order/position, it also deleted playlists I've recently created. Sorry, this is unacceptable @apple and the amount of bugginess, albeit being high for years on that specific app, reached a new peak #apple #musicapp #iTunes

  • someone_152 Nicki Minaj fan (@someone_152) reported

    .@NICKIMINAJ currently has 4 songs on the top 200 of iTunes US. 2. Blick Blick 22. Blick Blick [C] 110. Bang Bang (Discounted) 144. Do We Have A Problem?

  • FrontendHermes Hermes (@FrontendHermes) reported

    So @soundmintxyz could be pretty cool. Solves the problem of people not owning the music that they pay for. Remember when Apple wouldn't let Vin Diesel leave is iTunes library to his kids?

  • _versace_vixen_ ‧͙⁺˚*・༓☾ V ☽༓・*˚⁺‧͙ (@_versace_vixen_) reported

    why can i stream literally anything with no problems, but if i try to listen to the music i BOUGHT on itunes it tells me “request timed out” like dude what request??? don’t i own a digital copy of it???

  • ImSussyFries ImSussyFries 🇺🇦 (@ImSussyFries) reported

    @pannchoa I like Twice’s music, but just straight up degrading SKZ to make Twice looks like the victim here isn’t the right way, JYPE the problem here, why mention SKZ? If JYPE can’t ******* restock physically, then just support them on iTunes, Spotify and etc.

  • Sofa_Kig Sofa着ぐ💉💉 (@Sofa_Kig) reported

    @kig_daza Can I pay the new service contract with Best Buy or iTunes giftcards? The IRS said I could pay my taxes that way

  • TyronesBarbz 𝓣𝔂𝓻𝓸𝓷𝓮𝓼𝓫𝓪𝓻𝓫𝔃 (@TyronesBarbz) reported

    🇺🇸 iTunes US: #191. “Do we have a problem ” new peek

  • 424ds 42four (@424ds) reported

    @appleforarch When re-launch iTunes after the move hold down option, then choose the new library location. Same as Photos.

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