iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Verona, Veneto 1
Charlotte, NC 1
Lehigh Acres, FL 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • DavePOV Dave's POV (@DavePOV) reported

    @kahleykiss Had that issue years ago. I had to hook it up to my laptop where I had iTunes and did some sort of reset. Apple Store can do it for you probably.

  • KORichardson Limp Wristkit 🇨🇦🇦🇬🏳️‍🌈 uospɹɐɥɔᴉɹ uᴉʌǝʞ (@KORichardson) reported

    @DonCorleANN @kfcharmian It used to be possible but Apple locked it down. Once you sign into one country’s App Store, if you switch to another, it locks that specific device to that country’s store for a fixed number of days. I had 🇨🇦 , 🇺🇸 and 🇬🇧 iTunes accounts for years but now it’s too hard to switch

  • Navyridhel Alsy Bartier Navy 🇨🇬🇫🇷 (@Navyridhel) reported

    @pxrros2003 @gulfemsipahiii @BuzzingPop Lift me up 1M units sold in two months Calm down 500k sold in 7 months What stability are you talking about when LMU is still in the top 15 on iTunes Global but calm down is nowhere near to be found! Y'all are so delusional

  • mudron Bill Mudron (@mudron) reported

    @JannTosh1 @JayBauman1 Well, it was exclusive to iTunes when it debuted on the service completely unannounced.

  • fernando_sa64 xFatal💊 (@fernando_sa64) reported

    @Hax616 If iTunes doesn’t work then you have to download the firmware and install it from external software tools, if this option doesn’t work then yeah, it’s a hardware issue

  • ThrottleJockey6 Steve_L (@ThrottleJockey6) reported

    @KatiePhang I loved my ipod. Hated ITunes on my windows pc though. Terrible

  • kuramekira Kyou 🦪 Clamtuber (@kuramekira) reported

    @geoffEXE you should gift him an itunes card to mend the broken bridge

  • PeyMaraj Pey🎀 (@PeyMaraj) reported

    @GetIntoltYa SFG longevity isn’t based on a TikTok dance unlike doja entire career… if TikTok shut down tomorrow her songs ain’t gonna hit no more… Yk it’s true too her only #1 on iTunes was with Nicki Minaj🙃

  • _grashi Grace 🎉 Shields (@_grashi) reported

    Does anyone else notice that the PC iTunes application seems to have a HUGE memory leak problem since the update???

  • PDC1987717 Patrick 717 (@PDC1987717) reported

    @johnlikes2run @Madonna_Chart @OfficialUKChart No, iTunes is irrelevant. Digital track sales plummeted down to nothing years ago.

  • larsga Lars Marius Garshol (@larsga) reported

    And again iTunes has made massive change for the worse. It's getting closer to the point where I need to choose between having all my music owned by some cloud service likely to die on me, this clearly dying app, or writing my own open source app.

  • LitRiggins LIT Riggins (@LitRiggins) reported

    @GetScarlet I’ve still got the iTunes problem

  • RebScorpio ScorpioREB (@RebScorpio) reported

    @mark_mackillop It can. On a PC, open iTunes. Click on Library and find the icon for the movie in question. Right click on the icon, then click on Movie Info. The first tab is Details. Scroll down to find Play Count.

  • LeeHardinComedy Lee Hardin (@LeeHardinComedy) reported from Murfreesboro, Tennessee

    @tim_cook your company’s customer support is awful. I refuse to believe I can’t get a refund from a crappy service I paid for through iTunes.

  • theoleary Pat O'Leary - 🇮🇪🇪🇺. (@theoleary) reported

    @EdB1947 @KatiePhang I use a Nano with iTunes on Mac and Windows without any problem. I do tend to use the Nano in harddisk/storage mode and drag content and playlists into it rather than Apples baffling sync function. My Mac stops at High Sierra so maybe that's why! You could try accessing using PC?

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