iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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GSLeticiaM
(@GSLeticiaM) reported
@LadyNuala @smeraldo_nz Normally i just do spotify bc i didnt think the ones on my phone counted since i dont have AM. but i always have trouble downloading albums purchased on us bts store so ended up buying another copy on itunes too while i was at work
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Eduardo Ramirez
(@ranmayatorres) reported
@Jayecane The bad thing is that I don't have a cell phone and my iPhone is broken and I can't download iTunes :(
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Christopher Rowe
(@KernowChris) reported
@AppleSupport Trying to use iTunes on a new Windows11 PC - When I play a film I get audio but no video. What's the issue please?
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IF YOU HAVEN'T NOTICED ALREADY, 2022 SUCKS 😥
(@NerdGirlGasm) reported
Nothing like forgetting your old login for your iMac from 2000 something and having to spend 2 HOURS trying to get it to factory reset because you don't have an apple keyboard and the only extra one you have doesn't have a working Windows button...all to deauthorize iTunes on it.
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STREAM MV🔪
(@wonders_bts) reported
@MeLovingMyself1 I am stuck with Spotify & yt premium myself Nothing works for AM for me,not with phone,not with pc My card has some issues ig but i got everything cleared from bank too After i gave away my account to my mutual who made itunes purchase i left it as it is I hope u get guidance
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harroWynn 🔜 Countdown NYE
(@harrowynn) reported
@Inzo_Music It’s crazy how different in quality the music sounds on Spotify vs when I play something from iTunes. It’s quieter and not as full as in itunes. Thought it was just my phone or Spotify settings. Looks like it’s a common issue
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Tẹjúmọ́lá
(@iamDivitiae) reported
I don port to Spotify because of billing issues.. I will miss iTunes 😫😫😫
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Reynald K
(@reynald_k133) reported
@onetwothreefall Wait, uh... do you mean you wanna buy a song or use the streaming service? If you wanna buy a song, you could go through the iTunes store, however, have shifted away from it, so there's lots of cons buying it rather than using the Music streaming service
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TurboShot Cialis
(@StillNotDC) reported
I’m considering getting a streaming service. Been using iTunes this whole time lol. What should I go with?
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htrmonroe
(@theonemonroe) reported
@AstronautDown I'm not sure if this is intentional or not, but I think there's a similar issue with the iTunes release of Who Can Fathom the Soundless Depths? There's a missing stem, or something, I don't know the terminology, just what my ears tell me
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🅢🅐🅝🅣🅐🅝🅐
(@WhatSantanaSays) reported
@nicksawaboy Will never get over the fact that it was featured so prominently in For The Record, and yet it was only available on iTunes in certain parts of Europe 💀 Trouble, too, for that matter…
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عبدالعزيز الوهيبي
(@ProfessorApple) reported
@Apple @AppleSupport @tim_cook Today I bought 10 US iTunes dollars in order to pay the Snapchat Plus service subscription. After a person’s operation, an automatic balance was deducted.
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Big T Da Outli3r
(@202kid) reported
@iTunes can you please direct me to a person for customer service.
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SKEETER SKIER
(@SkeeterSkier) reported
@SpotifyCares Why in the world did you take away the ADD PLAYLIST TO HOMESCREEN on your Android platform? I subscribed to Spotify BECAUSE you had this feature, and my old streaming service didn't. If this feature isn't restored, I'll cancel my service and use iTunes. #idiotic
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ohlookitsjerry
(@ohlookitsjerry1) reported
@GetScarlet it said re-run icloud or itunes i did still didnt work. i ran scarletcloud as an error and still didnt work
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