iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Kendra
(@sniperofmyheart) reported
I put itunes in safe mode and it finally stopped opening whenever I used audacity/recorded/used my computer! I am free! The curse is broken
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Chris Painter
(@Retrocanary) reported
I REALLY want to like Apple Music, but every time I get a free trial for it it's absolutely terrible. First of all, don't go anywhere near iTunes Match because it occasionally "matches" the wrong music (eg. live tracks which it thinks are the original studio versions.
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Licheng Mao
(@mlc97) reported
注册Apple ID的时候用的是 iTunes/9.0.1 (Windows; Microsoft Windows XP Professional Service Pack 3 (Build 2600)) AppleWebKit/531.17
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Polar Hacker
(@PolarHacker) reported
Hey iTunes/Finder. When I'm restoring an iOS device, instead of giving me the error code 3004, why not be more helpful and instead just tell me I need to connect to the internet?
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Lustbader / DK+DI / FOKUSGRUPPE / Diarmaid Collins
(@lazy_atom) reported
@AppleSupport Gotta say it kills me anytime I try and troubleshoot an #macOS issue - everything has been branded so generically; Mail, Music, Messages, etc finding specific help online is nigh-on impossible. Please note this issue is with music I purchased elsewhere. #iTunes not Apple Music.
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Mercedes Hodson 👷🏻♂️💁🏼♀️
(@mercede72928186) reported
@wc1884 Trouble with that is I’ve forgotten my iTunes password
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Easton Freeze
(@eastonfreeze) reported
@propjoelsays Not my fault this time, our host service is giving me the same upload problems FWords dealt with on ITunes a few weeks back. It was set to upload at 4pm as scheduled, and for some reason didn’t. Will investigate tonight. Should be ready for your drive into work in the morning!
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Durbster
(@kevdurber) reported
@octothorpe There are a couple of valid points here but they're down to the Operating System. iTunes itself had a dreadful user interface. It was horrible to use back then.
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Andy Engin Utkan
(@enginutkan) reported
It is time for renewal for my iTunes match service. Does anybody else do this? Although I have unlimited access in Spotify I cannot let go of my old ripped songs. Aaargh. And to make things worse Apple rendered this service unusable because they spam me with Apple music offers.
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Jammin' to Ito 🧵
(@jaemiisseoyoyo) reported
Anyone else having trouble completing the Chaotic Wonderland album on iTunes?
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Keltric Pickens
(@KeltricP) reported
@hard8_times Honestly 8, I wouldn’t hold my breath. For all these film companies with streaming services all they care about is pushing their service. Physical media is an afterthought. Movies even drop 1st on iTunes and VUDU. Than a month later on physical. No way that’s a coincidence.
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Simon Pulleyn
(@SimonPulleyn) reported
@A38028311 That’s kind. Not to put her to any trouble. I just can’t quite work out at the moment what I might get from going directly to Audible that I can’t get from iTunes Store. Is it that the Audible range is better? Or their prices work out better over time? No rush. But thanks.
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David Bensan
(@dbensan) reported
@marcelluswiley We now pay for streaming service for those same CDs we had back in the day. Even when we had to raplace CD books that were stolen. I would say not all albums are available in all streaming services yet. Sucks to pay for the same product more than once. Same with movies ex iTunes
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Justin Strong
(@justinpstrong) reported
@scharpling I’ve had this problem a lot transferring to my 160GB iPod, the best way I’ve found to do it is to delete it completely from the device, then edit the metadata in iTunes (or whatever you use) AND by right-clicking the MP3s and erasing any metadata there, then add them back!
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Winter Jewel ☾¹¹⁰ king of hearts 석진
(@1204_wwhandsome) reported
@ACTORJINOTW Ran into this problem w Moon buying party in US for iTunes. We never ran out of funds, we needed the users w available accounts. Amazon began limiting accounts after our Stay buying party 😔
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