iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxWinebach Max Weinbach (@MaxWinebach) reported

    @adamzea It's more likely for me to lose/break a BlueRay of a movie than for Apple TV and iTunes to get shut down in the next... 20 years

  • ljnghe ً chuvis rise from the dead (@ljnghe) reported

    @Aruareo if it's not possible to send a google play or itunes gift card bc of country issues, i'll ask if there are other ways to send money! i'm trying to avoid having to log in other accs as much as possible but it can't be helped if there's no other options :(

  • singerjohnjones JOHN JONES (@singerjohnjones) reported

    1 90-minute phone call. 4 @apple reps, 2 were senior advisors. No one could fix my iTunes issue. “Update the OS and if the problem persists, call us back.” And they hung up. The update didn’t change anything. Why can’t Apple fix their own app that’s over 20 years old?

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering ya boy, James Smith, layin' down some bars on his new LP, Hella Hungry. Check it now on iTunes.

  • WhitneyDeWall Whitney (@WhitneyDeWall) reported

    @itsmeglinehan hmm, still broken on iTunes. I will give it a bit and re-download.

  • OzzJen 💧OzzJen (@OzzJen) reported

    @AppleSupport Been to that page already & have used iTunes to restore numerous times. Have followed all of those steps. iPad reboots, goes to Apple logo, shuts down & reboots again. Visited Apple communities for help - many have experienced this in the last 2 weeks. #NotHappyApple!

  • spchamp Sean Champ (@spchamp) reported

    It's present even in their development platform. Distribution to the iTunes app store typically requires XCode, which is not available outside of Apple platforms & Apple terms of service, notwithstanding extant literature describing approaches to creating a "Hackintosh" platform

  • tommyking04_ Tommy King (@tommyking04_) reported

    @Akokiteconnect1 @sakpo0007_ @talkofthecharts Make new release no hold us down abeg 😤🙏,this one no be Apple/itunes chart 🙄

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering one of the true OGs, Kingpin Wingman, layin' down some bars on his new record, Don't Even Try Bruh. Get it now on iTunes.

  • LovedHufflepuff Becky (@LovedHufflepuff) reported

    @Juanadaddyy I went to go listen to your song on Spotify/iTunes and I couldn’t find it anymore, did you have it taken down?

  • svtwonushi s v t ~ (@svtwonushi) reported

    Uh oh. Warrior is down to #10 on iTunes PH. Filo Carats, if you can, do buy the track on iTunes. 🤍 #SEVENTEEN #세븐틴 @pledis_17

  • TheBlueTrane Blue ‘Trane (@TheBlueTrane) reported

    @mattforclimate @AppleSupport @AppleMusic The cynic in me thinks they’re trying to get everyone to subscribe to their streaming format away from their iTunes Match service, but everything on my iTunes is bought & paid for music, I won’t subscribe to streaming until it’s more ethically financed in favour of the artists

  • caitlynlynch6 Caitlyn Lynch aka Catherine Bilson (@caitlynlynch6) reported

    @DeniseDT @KaylaAncrum @realjacksonford Me too - I publish through Findaway Voices. Great aggregator service, gets my audiobooks onto Audible, iTunes, Kobo, library services like Libby and Overdrive.

  • sleepiestcloud Sad, Rad and Sleepy Mona!🏳️‍🌈🏳️‍⚧️ (@sleepiestcloud) reported

    @psuedofolio I mean pretty much, it's been proven time and time again that the only way to beat piracy is to make a better service than the pirates are offering. For the bogstandard person, when it was between CDs and mp3 downloads, that's an easy question but between kazaa and iTunes is easy

  • Apple_Tomorrow Apple Tomorrow  (@Apple_Tomorrow) reported

    @chartier @ThisIsNoahEvans Two things: 1- It isn’t just iTunes. It’s Netflix, Amazon, Hulu… all of them. So it’s already not an “Apple problem.” 2- It’s the exact same on Android as well. This is because taking screenshots or recording of such content just isn’t allowed by the actual guys who made them.

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