iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGuinnessy Paul Guinnessy (@PaulGuinnessy) reported

    @orzelc @phyzman The other issue is classical music, which iTunes still doesn't know how to handle properly. For example, it screwed up the complete works of Mozart that I ripped from my CDs. That's 147 disks! And I see Amazon is jacking the price up for it's streaming service.

  • MileyMontecito 𝔾𝕠𝕝𝕕𝕖𝕟 𝔾 𝕊𝕥𝕣𝕚𝕟𝕘 ❤️‍🩹 (@MileyMontecito) reported

    @NoahCyrus_PT #NoahCyrusIsComing BUY I BURNED LA DOWN ON ITUNES!

  • orzelc Chad Orzel (@orzelc) reported

    @coneslayer The problem is that iTunes has also become a garbage fire in recent years. Really, I should probably just figure out a way to move my files and playlists into something bare-bones and have done with it.

  • TheRealJudyM Judy Mazzucco (@TheRealJudyM) reported

    Is anyone else having a problem setting up an iTunes Connect account? I want to publish my manuscript written in Pages to Apple Books. Apple support has been incapable of helping me. My options?

  • subtleks 𝐚 (@subtleks) reported

    can the itunes store stop being down i’m tryna find and buy a song it’s 10th anniversary let me be in my feels apple

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    It's ya boy, James Smith, layin' down some bars on his new EP, Hella Hungry. Download it now on iTunes.

  • MHeuneman JBLCENAFAN2 (@MHeuneman) reported

    @HeyHeyItsConrad is anyone else having issues on @iTunes with the podcasts ? It's like the last 3 episodes of all shows but @JrGrilling are there but don't play or download ?

  • Goraji_ Jeff (@Goraji_) reported

    @SeamusHughes I’m guessing the Marshals Service did not afford Brown a courtesy similar to what the IRS gives to people by calling ahead and warning the person they can avoid arrest if they go buy $1,500 in iTunes and Amazon gift cards, then read the card numbers to the agent over the phone.

  • BrasilNoahCyrus Noah Cyrus Brasil (@BrasilNoahCyrus) reported

    iTunes Portugal #6. I Burned LA Down @noahcyrus (new)

  • BigJackBrass Jon Hancock (@BigJackBrass) reported

    For those of you teetering on the very lip of your seat, sweat-soaked with anxiety: I’ve fixed the iTunes problem. Had to turn on automatic sync (which has its own issues) and that seems to have solved it. Very odd.

  • shivvy MattShiv (@shivvy) reported

    @popmortem The 80's/90's Touchstone films have been so mistreated! I keep my eye out for them to go on sale digitally all the time & just FINALLY got DOWN & OUT IN BEVERLY HILLS on iTunes last week when it was on sale for $4.99. Disney usually keeps all of them at $17.99.

  • MileyMontecito 𝔾𝕠𝕝𝕕𝕖𝕟 𝔾 𝕊𝕥𝕣𝕚𝕟𝕘 ❤️‍🩹 (@MileyMontecito) reported

    @NoahCyrus_PT #NoahCyrusIsComing BUY I BURNED LA DOWN ON ITUNES

  • stephaneriopel Stéphane made you stalk (@stephaneriopel) reported

    @chartdata @coi_leray @NICKIMINAJ Keep buying Barbz! Its not rising up. Money down the drain. You can delete from iTunes library now.

  • ZalehaMcWilson Kak Leha (@ZalehaMcWilson) reported

    Adik adik, I’ve been asking all over & self troubleshoot but issue still occurred. Same ID & password has been keyed in all across the #Apple access (Account, iTunes & Apps Store) Unfortunately, error on wrong ID/Password still prompted upon updating any app’s latest version.

  • zeelandder1 Sassy (@zeelandder1) reported

    @iTunes @Windows Windows 10 and iTunes are massively incompatible. Never works on my laptop. Massive thumbs down as I have an iPod (vintage I know) but can’t update it because iTunes always freezes!!!

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