iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
Check Current Status
Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
Alexander Padilla
(@Alexnyc24Seven) reported
from
Queens, New York
I HAVE A CHANCE TO NARROW THESE CRAZIES DOWN BY TIME FRAME OF THIS APP DOWNLOAD.. iTunes HAVE RECOREDS. LOOK FOR THESE MISTAKES... IF ANYONE CAN HELP PLEASE MESSAGE ME 347-559-7506. I REALLY FEEL LIKE THEY MESSED UP THIS TIME..
-
lou smith
(@lousome) reported
from
Lincolnia, Virginia
@justsassystace I left apple when I had a 3gs. Between that, my daughters ipod touch and iTunes not working after you had to update it. Good thing I'd have been pissed if they made me pay half of a battery replacement when they admitted they were making them die faster.
-
Brandon Noel
(@The_Mongrel) reported
from
Niles, Ohio
@blankcheckpod when I discovered it wasn’t on iTunes, I spent the day tracking this baby down
-
Michael W Gray
(@relentlessfilmz) reported
from
Haledon, New Jersey
@DustinPoirier @Fightville @ufc as he said in #fightville, “It’s about to go down” @SHOsports @PrimeVideo @iTunes @Vimeo @danawhite
-
Chris Chapman
(@CChapmanVisuals) reported
from
Leeds, England
Watching a film for the first time in @iTunes and what a horrible UX, I welcome it being broken up into pieces that work well (hopefully...well)
-
Jamie Iovine
(@Jamie_iovine) reported
from
Los Angeles, California
@AlexaBliss_WWE Had the same issue. It’s annoying. U can purchase the songs individually in the iTunes Store. It’s a pain but u gotta do what u gotta do
-
✧ 𝓑𝓻𝓲𝓪𝓷 ✧
(@GypsyPrincee_) reported
from
Los Angeles, California
I'm trying to buy some songs on @iTunes and it's not working! 🤬 wtf
-
brian sego
(@segobri2000) reported
from
Township of Washington, Missouri
@iTunes why can't I chat with someone over a issue 2 minutes has passed
-
𝕵𝖆𝖘𝖔𝖓 𝕿𝖔𝖉𝖉 🍯
(@PrinceJayHitch) reported
from
Saint Georges Basin, State of New South Wales
Double Duchess by @Fergie deserved better. I bought on iTunes and I regularly stream on Spotify. Y’all let us down. Double 👏🏼 Duchess 👏🏼 deserved 👏🏼 more 👏🏼
-
Stacy ✈️🇬🇧🇫🇷🇮🇹
(@stacy_e_k) reported
from
Burbank, California
@ms_gemx It’s more complicated than that for me I have a huge collection of music that I own with original artwork that it tagged with playcounts going back to 2004 running through iTunes. I wish I could merge it all together but neither service does exactly what I need.
-
PKR | প্রশান্ত | پرشانتو
(@prasanto) reported
from
Gurgaon, State of Haryāna
@SuparnaSharma @ShutapaPaul @NetflixIndia Yes you can, on the Netflix mobile phone app (Android or iOS). But not on a browser on any device. This lets Netflix protect copyright, manage and delete "downloads" as it's a streaming service. (vs. iTunes: you can download songs on the browser - and users can save/copy those.)
-
⚡ Vraj Shah 📸
(@vrajshahspeaks) reported
from
Lal Darwaja, State of Gujarāt
@BuzzcutDigital @Apple Wait is a better option there. Apple's iPhone X series is famous for its look & camera (portrait mode) But, as always there are some points to say it NO. - Connectivity issues (Bluetooth and iTunes) - Some camera features - No water resistant I'm on Samsung Galaxy S9+
-
Riesky Maulana
(@maulanaBLG) reported
from
Kecamatan Kuta Jaya, Nanggroe Aceh Darussalam Province
@tim_cook I got notif my apple id has been disabled . Idk where my fault like this. And get to contact itunes store . Their say apple id permanent disabled. I think this wierd and idk how to rules their make . You must to hear that about issues like this @tim_cook . .
-
Grandma Bunny
(@Sonyowny) reported
from
Olathe, Kansas
@RadioDana @SouthwestAir I had googled the Apple customer phone number online and called and they wanted me to run down to Target and buy an Apple iTunes gift card so they could fix my iTunes. They even wanted to talk with me as I drove there. I learned very quick to not use the web.
-
Charlie Rogers
(@CharlieRMusic) reported
from
Nashville, Tennessee
If you want Insomniac in its current form head over to iTunes or Amazon Music & give it a purchase before it’s taken down.
Check Current Status