iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ylissebian amelia ☀️ (@ylissebian) reported

    @exbeekeeper I WILL LITERALLY GIVE U MY ITUNES LOGIN SO U CAN DOWNLOAD IT AND HIT RESTORE PURCHASES TO HAVE THE WHOLE GAME SET AND READY ON WHICHEVER DEVICE U WISH. unless u want to spend like 15 bucks. it’s got a lovely hd port in the app store <333

  • TheRealEnate Enate (@TheRealEnate) reported

    @Vohris That sucks sounds like the stuck on apple logo issue I've seen far to often lately on iphones. It's so annoying to fix especially if you don't have a computer near by to load your profile from what used to be itunes.

  • teekay1013 🖤 (@teekay1013) reported

    so, got an iPhone 12 today, and for some reason while I was setting it up it went into disabled mode. ok, so I go through the steps to factory reset, but every time iTunes is ready to reset it says there's an error. wtf mate?

  • NathaniShivansh Shivansh Nathani (@NathaniShivansh) reported

    .@AppleSupport just has people who have zero technical knowledge while people at AASP asked me to raise a technical question to them. Now I am screwed and don't have solution for my issue. Every time I have an issue the only solution is "Restore your phone using iTunes".

  • Thrawnsquatch bobbybloodfeast (@Thrawnsquatch) reported

    @IMPACTWRESTLING I subscribed via iTunes and now can not access the app through my TV. How do I get my login info to watch the PPV tonight? Please help.

  • nessa_marks janessa (@nessa_marks) reported

    damn it! i thought itunes shut down like three years ago and that as soon as i turned on my computer all my music would be gone. BUT I CAN STILL CONVERT FROM YOUTUBE TO MP3.

  • MackKarlson Mackie Karlson (@MackKarlson) reported

    @iTunes @AppleSupport terrible customer service, terrible community guidelines. And yet... no one acknowledges the problems.

  • YourOldDroog KRUTOY (@YourOldDroog) reported

    @Onthati16 @ByDobson There’s an iTunes issue, should be fixed shortly.

  • sazza518 Sarah Jane (@sazza518) reported

    @Roblox hi, how long does it take for log in issues to be resolved please? I have provided an iTunes receipt to prove ownership and done every other verification thing I’ve been asked to do. I have one very upset daughter who will be devastated to lose her account

  • Thrawnsquatch bobbybloodfeast (@Thrawnsquatch) reported

    @IMPACTPlusApp @IMPACTWRESTLING I subscribed via iTunes and now can not access the app through my TV. How do I get my login info to watch the PPV tonight? Please help.

  • chimnayeon ALCOHOL FREE 🍹🍭🧈 (@chimnayeon) reported

    @tzudoongi Yup! iTunes is a store where you can buy singles and albums ( where you can buy A-F and TOL) and Apple Music is like apple’s equivalent to Spotify where it’s a paid streaming service

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @Stocky339 @AppleTV That’s an ad for their subscription service called Apple TV+. You are complaining about their 20 year old à la carte service called Apple TV/iTunes.

  • Astar89_ Astar89 (@Astar89_) reported

    @JadesysFolklore Its just annoying. We were 5 in the last update. And streams have risen, since. 2 on apple music and 2 on iTunes. How did we go down 🤬😭

  • bvrbiedreams_ Nᴀᴛʜᴀɴ© (@bvrbiedreams_) reported

    We’re going down on iTunes ....

  • DerekBarrera_AI Derek Barrera AI (@DerekBarrera_AI) reported

    i need to ice my face all weekend makes for a terrible considering I've never bought music off iTunes.

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