iPrimus outages and service status in Toormina, New South Wales

Problems in the last 24 hours in Toormina, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Toormina, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ingrid Harrison (@IngridHarrison) reported 9 minutes ago

  Shout out to @iprimus to cancel my father’s internet (as he is going into aged care). Apart from either speaking to him direct or requiring my power of attorney as well as my identification, you want me to ring you again to ensure you don’t debit his account. That’s service. Not.

• 
  gordolake🕳️🐀 (@gordolake) reported 16 minutes ago

  Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

• 
  iPrimus (@iPrimusAU) reported 17 minutes ago

  @Brisbane4000 Hi Capital, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  Michael Moro (@michaelmoro26) reported 18 minutes ago

  @EricWSeychell @Dave_Matteo eric i literally have FTTP and it’s absolute garbage, hopefully TPG can prove u right because iPrimus dont

• 
  michael hitchcock (@michael48439600) reported 18 minutes ago from Sydney, New South Wales

  IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

• 
  💧Meryl Nell (@meggsy46) reported 23 minutes ago

  @diaper_donkills @MorpheusBeing I have been a very happy iPrimus customer for years. Don't know who they are a reseller for though.

• 
  ｓｅａｎ ｓｍｉｔｈ (@seansmith_au) reported 24 minutes ago from Adelaide, South Australia

  Wouldn’t it be a nice touch if iPrimus @iPrimusAU sent out a text message the day before planned Network outages? Once again no Internet 0030-0630. #adelaide #outage #internet

• 
  Sea Horse Propaganda. (@justmaghookit) reported 25 minutes ago

  @CMYKChuffy i switched to iprimus years ago cause of just how awful it was dealing with telstra, think they use the telstra infrastructure but at worst that just means they're bothering telstra for me. Customer service is mostly good, highly recommend

• 
  Myau Miao Meow (@Myau_Miao_Meow) reported 27 minutes ago

  @SkrappEdits I'm currently with iPrimus, which has barely any connection issues in my area, but their customer support isn't great. I'll most likely be switching to Aussie Broadband soon, since I've heard good things, so +1 for them.

• 
  Mandy C (@dragonsgirl2010) reported 31 minutes ago

  @jdrama68 I found the support great, they also let you know ahead any planned NBN outages, also if they get cancelled. I’m on a lower plan but speed always as per plan. Much better than iprimus where the Broadband speed was so poor and support is local. Prices competitive