iPrimus outages and service status in Parramatta, New South Wales

Problems in the last 24 hours in Parramatta, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Parramatta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iPrimus (@iPrimusAU) reported 2 minutes ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  Fíriel Olorindë (@evenstar) reported 6 minutes ago

  ...remember that time someone got a hit from a Google com au cache and the IP was from iPrimus, and...blamed it on me, even though I only switched to iPrimus in 2012...nine years after the incident? still weirds me out how every bit of weird behaviour from Au was my fault.

• 
  Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported 8 minutes ago from Sunshine Coast, Queensland

  @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

• 
  Mike Chapman (@Mike_B_Chapman) reported 8 minutes ago

  @thisischubbsy__ @iPrimusAU Don’t use iPrimus, probably too late. I cancelled and to return their modem they gave me a dud code to use at AusPost, AusPost told me it was a common ruse. Their customer service number connects then drops out. Now they want to charge me $129 for the modem on an auto withdrawal.

• 
  Christalla henning (@stalla13) reported 14 minutes ago

  @iPrimusAU @Winnie_3885 No internet in Adelaide. Been very slow last few days. Today nothing working no ph either. On my mobile waiting for help. Been on hold for 30 minutes. They have transferred me to tech support. This is my elderly parents home. appreciate iprimus looking into outages in Adelaide

• 
  Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 20 minutes ago

  @SarahHarris @Telstra It telstra nothing more needs to be said. They have the worst customer service of all the telcos in Australia. Treated my mother like **** when she asked them to remove my deceased father name from the bill. Left for Iprimus and have never looked back.

• 
  Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 21 minutes ago

  @bazakel @NewcastleGardia No big surprise there. I am with Vodafone for all my mobile devices. We got rid of Telstra 6 years ago when my Dad passed away and they treated my mother like crap when she asked for his name to be removed from the bill. We're with iprimus for our home internet and phone now.

• 
  Owain 🇬🇧 (@BigO_CS) reported 21 minutes ago from Melbourne, Victoria

  @MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL

• 
  IceGecko (@GeckoIce) reported 26 minutes ago

  @Telstra Who cares ? Fun fact, telstra have been trying to scam over $600 from me by claiming I never cancelled an account I actually did. This is nothing short of extortion. Avoid the big telcos. Amaysim and iPrimus have served me well.

• 
  Missgarland⁷ (@Missgarland21) reported 26 minutes ago

  Highly suggest no one ever go with iprimus for their internet provider. Weeks with spotty connection (which i can forgive some due to the flooding) and support is awful. Looks like i’m stuck using all my phone data 👌