iPrimus outages and service status in Parramatta, New South Wales

Problems in the last 24 hours in Parramatta, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Parramatta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RegularRelief (@RegularRelief) reported 26 seconds ago

  @ConkyOCE Also, don't threaten the ombudsman, that does nothing. I had an issue with iprimus that was ongoing for weeks, the second I had a case issued by the ombudsman it was sorted in an hour

• 
  💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 1 minute ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?

• 
  Kitt Happens 🇺🇦🌱 #NAFOCatsDivision (@RareFlowerGrow) reported 2 minutes ago

  Any Aussies care to recommend an ISP? Was with iPrimus, horrible crowd. Big names keep coming up: TPG, Dodo, Amaysim. I'm sure there are other ISPs that are better.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 5 minutes ago from Cessnock, New South Wales

  Damn I’m getting pissed off with iprimus. I’m charged $2.50 for not having a direct debit, $2.80 for using BPay and $2.20 for a paper bill plus gst. Nearly $10 on top of my monthly bill.

• 
  Christalla henning (@stalla13) reported 6 minutes ago

  @iPrimusAU @Winnie_3885 No internet in Adelaide. Been very slow last few days. Today nothing working no ph either. On my mobile waiting for help. Been on hold for 30 minutes. They have transferred me to tech support. This is my elderly parents home. appreciate iprimus looking into outages in Adelaide

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  Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 8 minutes ago

  @SarahHarris @Telstra It telstra nothing more needs to be said. They have the worst customer service of all the telcos in Australia. Treated my mother like **** when she asked them to remove my deceased father name from the bill. Left for Iprimus and have never looked back.

• 
  David (@dwilliamson931) reported 8 minutes ago

  @buzzsaw123456 @Dominos_AU I had IPrimus send me a disconnection notice for my friends internet and threatening debt collector action. I told them in February she had died. They said they cancelled the account BUT NEVER MENTIONED THE OUTSTANDING AMOUNT!

• 
  Ariel_Nix (@Ariel_NixTTV) reported 13 minutes ago

  If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

• 
  Matt Devine (@matt_devine_) reported 15 minutes ago

  @janine_hendry Telcos are the worst - I had similar issues with Iprimus, even though I had been a customer for almost 25 years

• 
  The Wizard Of WTF? (@DavidVanstone1) reported 18 minutes ago

  So IPrimus are discarding their email service with less than a months notice leaving users having to sign up to another paid service to maintain (fingers crossed) the existing account? #IPrimus #IprimusAU - very poor service that's gong to screw a lot of people over.