iPrimus outages and service status in Parramatta, New South Wales

Problems in the last 24 hours in Parramatta, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Parramatta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremiah Fuzznuts (@MrFuzznuts) reported 49 seconds ago

  I've been with iprimus internet for 10 years over 3 houses always very happy with everything. Last 6 months it's been diabolical. I've rung them 3 times, they test the speed, tell me I'm dreaming and it never gets better. Looking to change. Any ideas? I pay $65pm unlimited. Jerry

• 
  trigger me timbers (@songstargame) reported 52 seconds ago

  Thanks to @telstra for confirming the internet outage that neither my provider #iprimus nor #nbn have yet to do - hours in. Not so happy that repair date is 1 November at 11pm but it is what it is.

• 
  Taran Reynard Whyte💜🦊🌈🦄🌊 (@TaranReynardWhy) reported 2 minutes ago from Melbourne, Victoria

  @01Ellehcim @jonto_kaye I haven't too many problems with iPrimus so I think I'll stick with them but I'm not happy right at the moment. If I get no joy by Monday, I'll be giving them a call.

• 
  Scarlett (@aprivatebeach) reported 4 minutes ago

  @iPrimusAU I cancelled my internet 1 day after activation cos it didn’t work and IT were no help. Was told I wouldn’t be charged anything but guess what… I’m now being hit up for $80 (monthly cost) and customer service are giving me the run around. Fun times. #Iprimus #Fail

• 
  FantaPants (@MsPlodster) reported 5 minutes ago

  @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

• 
  michael hitchcock (@michael48439600) reported 5 minutes ago from Sydney, New South Wales

  IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

• 
  Fíriel Olorindë (@evenstar) reported 6 minutes ago

  ...remember that time someone got a hit from a Google com au cache and the IP was from iPrimus, and...blamed it on me, even though I only switched to iPrimus in 2012...nine years after the incident? still weirds me out how every bit of weird behaviour from Au was my fault.

• 
  iPrimus (@iPrimusAU) reported 8 minutes ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  Benjamin Reynolds (@BenjaminRoy73) reported 9 minutes ago

  @chrismurphys @Telstra I have used iprimus twice now and have rarely had issues.

• 
  Desh3460 (@desh3460) reported 10 minutes ago

  @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.