iPrimus outages and service status in Logan City, Queensland

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LyndallTerrier (@LyndallTerrier) reported 5 minutes ago

  @xskinn I've had three internet disconnections this morning in the space of 2 hrs. Never happened before. Did the usual 'turn off turn on' routine but to no direct effect. Not sure what's going on. (I'm with iPrimus).

• 
  Christalla henning (@stalla13) reported 5 minutes ago

  @iPrimusAU @Winnie_3885 No internet in Adelaide. Been very slow last few days. Today nothing working no ph either. On my mobile waiting for help. Been on hold for 30 minutes. They have transferred me to tech support. This is my elderly parents home. appreciate iprimus looking into outages in Adelaide

• 
  Michelle (@mishchiu) reported 8 minutes ago

  @iPrimusAU Hello, has your server/customer database been hacked/compromised? For the first time since I joined over 10 years ago, I’ve received junk mail to my iprimus email account. I don’t ever use this email and have never given this email address away.

• 
  jezford (@jezford) reported 10 minutes ago

  @StephenFenech @Optus Woh, a bad couple of days, sympathies, dude! Agreed, shocking showing from Optus. It's the engineers at iPrimus that have kept me with them for 20 years now - always available, helpful and smart, and never annoying or condescending (though I think there's a note on my file...).

• 
  Alok (@Alok16843680) reported 13 minutes ago

  @iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!

• 
  Klaris (@klaris) reported 15 minutes ago

  I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

• 
  Blade Liger (@CJNezz) reported 15 minutes ago

  @iPrimusAU do you have an outage in Victoria again? I've just lost connection. #iprimus

• 
  Jeff (@Jeffdeb22) reported 21 minutes ago

  @iPrimusAU Unfortunately, nbn has been down all day today. Still not fixed. As a result I have not been able to work today. Still no updates from iprimus. That's at least 6 lengthy downtimes this last week andI have not been able to work for 15hrs. Who is going to compensate me for that?

• 
  Matt Devine (@matt_devine_) reported 21 minutes ago

  @janine_hendry Telcos are the worst - I had similar issues with Iprimus, even though I had been a customer for almost 25 years

• 
  Fust FPV (@FustFpv) reported 25 minutes ago

  Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS