iPrimus outages and service status in Logan City, Queensland

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Logan City, Queensland

The most recent iPrimus outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	15 days ago
Brisbane	Internet	4 months ago
Brisbane	E-mail	4 months ago
Brisbane	Internet	4 months ago
Brisbane	Internet	4 months ago
Brisbane	Internet	7 months ago

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Myau Miao Meow (@Myau_Miao_Meow) reported 3 minutes ago

  @SkrappEdits I'm currently with iPrimus, which has barely any connection issues in my area, but their customer support isn't great. I'll most likely be switching to Aussie Broadband soon, since I've heard good things, so +1 for them.

• 
  Scarlett (@aprivatebeach) reported 5 minutes ago

  @iPrimusAU I cancelled my internet 1 day after activation cos it didn’t work and IT were no help. Was told I wouldn’t be charged anything but guess what… I’m now being hit up for $80 (monthly cost) and customer service are giving me the run around. Fun times. #Iprimus #Fail

• 
  Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported 6 minutes ago from Sunshine Coast, Queensland

  @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

• 
  Fust FPV (@FustFpv) reported 7 minutes ago

  Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS

• 
  Ariel_Nix (@Ariel_NixTTV) reported 11 minutes ago

  @HYP3RSTRIKE I'm considering a couple of companies x Aussie Broadband, iinet, superloop. Just iprimus is awful. I've spent 8 months trying to contact their customer service only to be patronized by them! They also did not fix the issue, they made it worse!!!

• 
  💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 16 minutes ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?

• 
  Mandy C (@dragonsgirl2010) reported 17 minutes ago

  @jdrama68 I found the support great, they also let you know ahead any planned NBN outages, also if they get cancelled. I’m on a lower plan but speed always as per plan. Much better than iprimus where the Broadband speed was so poor and support is local. Prices competitive

• 
  Judy Singer (@singer_judy) reported 19 minutes ago

  Anyone else having trouble with @iPrimusAU going down in the last couple of weeks? #outage #iprimus

• 
  Michelle (@mishchiu) reported 21 minutes ago

  @iPrimusAU Hello, has your server/customer database been hacked/compromised? For the first time since I joined over 10 years ago, I’ve received junk mail to my iprimus email account. I don’t ever use this email and have never given this email address away.

• 
  Christalla henning (@stalla13) reported 21 minutes ago

  @iPrimusAU @Winnie_3885 No internet in Adelaide. Been very slow last few days. Today nothing working no ph either. On my mobile waiting for help. Been on hold for 30 minutes. They have transferred me to tech support. This is my elderly parents home. appreciate iprimus looking into outages in Adelaide