iPrimus

iPrimus Outage Report in Logan City, Logan, State of Queensland

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iPrimus Outage Chart in Logan City, Logan, State of Queensland 11/27/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by iPrimus users through our website.

  1. E-mail (63%)

    E-mail (63%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent iPrimus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane E-mail
AustraliaBrisbane E-mail
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike_B_Chapman Mike Chapman (@Mike_B_Chapman) reported

    @thisischubbsy__ @iPrimusAU Don’t use iPrimus, probably too late. I cancelled and to return their modem they gave me a dud code to use at AusPost, AusPost told me it was a common ruse. Their customer service number connects then drops out. Now they want to charge me $129 for the modem on an auto withdrawal.

  • meggsy46 💧Meryl Nell (@meggsy46) reported

    @diaper_donkills @MorpheusBeing I have been a very happy iPrimus customer for years. Don't know who they are a reseller for though.

  • aprivatebeach Scarlett (@aprivatebeach) reported

    @iPrimusAU I cancelled my internet 1 day after activation cos it didn’t work and IT were no help. Was told I wouldn’t be charged anything but guess what… I’m now being hit up for $80 (monthly cost) and customer service are giving me the run around. Fun times. #Iprimus #Fail

  • iPrimusAU iPrimus (@iPrimusAU) reported

    @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

  • kev_martin ◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported

    @iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply

  • dragonsgirl2010 Mandy C (@dragonsgirl2010) reported

    @jdrama68 I found the support great, they also let you know ahead any planned NBN outages, also if they get cancelled. I’m on a lower plan but speed always as per plan. Much better than iprimus where the Broadband speed was so poor and support is local. Prices competitive

  • iPrimusAU iPrimus (@iPrimusAU) reported

    @Brisbane4000 Hi Capital, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

  • matt_devine_ Matt Devine (@matt_devine_) reported

    @janine_hendry Telcos are the worst - I had similar issues with Iprimus, even though I had been a customer for almost 25 years

  • kiwiradar kiwiradar (@kiwiradar) reported

    @iPrimusAU Is IPrimus internet down currently in Sydney? No internet in Bondi

  • jezford jezford (@jezford) reported

    @StephenFenech @Optus Woh, a bad couple of days, sympathies, dude! Agreed, shocking showing from Optus. It's the engineers at iPrimus that have kept me with them for 20 years now - always available, helpful and smart, and never annoying or condescending (though I think there's a note on my file...).