iPrimus outages and service status in Boat Harbour, New South Wales

Problems in the last 24 hours in Boat Harbour, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Boat Harbour, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ｓｅａｎ ｓａｒａｎ ｓｍｉｔｈ (@seansmith_au) reported 4 minutes ago from Adelaide, South Australia

  I hate Australia’s NBN. Current speed is 2.4mbps. I’ve had constant problems with Iprimus. Ongoing for 7 weeks. Sick of contacting call centre. Thinking of breeding pigeons as an alternative. @iPrimusAU #nbn @NBN_Australia

• 
  Desh3460 (@desh3460) reported 12 minutes ago

  @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

• 
  Tim Pilkington (@timpilko) reported 13 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• 
  iPrimus (@iPrimusAU) reported 15 minutes ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 16 minutes ago

  @SarahHarris @Telstra It telstra nothing more needs to be said. They have the worst customer service of all the telcos in Australia. Treated my mother like **** when she asked them to remove my deceased father name from the bill. Left for Iprimus and have never looked back.

• 
  Sandy Rendel (@SandyRendel) reported 18 minutes ago

  @deniseshrivell FTTH Gone well for years after first 6 months of bedding in. Had to replace modem 12 months ago because reeeally slow for current usage. Now fast. Any recent problems caused by our own PC dying a slow death. Still with original ISP., iprimus.

• 
  Myau Miao Meow (@Myau_Miao_Meow) reported 19 minutes ago

  @SkrappEdits I'm currently with iPrimus, which has barely any connection issues in my area, but their customer support isn't great. I'll most likely be switching to Aussie Broadband soon, since I've heard good things, so +1 for them.

• 
  Fust FPV (@FustFpv) reported 20 minutes ago

  Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS

• 
  iPrimus (@iPrimusAU) reported 22 minutes ago

  @Brisbane4000 Hi Capital, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  FantaPants (@MsPlodster) reported 22 minutes ago

  @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.