iPrimus outages and service status in Boat Harbour, New South Wales

Problems in the last 24 hours in Boat Harbour, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Boat Harbour, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice Clarke (@Alicedkc) reported 4 minutes ago

  Interesting. I was on hold to @iPrimusAU for ages, then asked to rate the call (before speaking to someone), then told I was being put through, then got a recorded message saying "due to an emergency situation, iPrimus is unavailable". Hope everyone's OK. Never had that before.

• 
  Ingrid Harrison (@IngridHarrison) reported 4 minutes ago

  Shout out to @iprimus to cancel my father’s internet (as he is going into aged care). Apart from either speaking to him direct or requiring my power of attorney as well as my identification, you want me to ring you again to ensure you don’t debit his account. That’s service. Not.

• 
  Ariel_Nix (@Ariel_NixTTV) reported 5 minutes ago

  If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

• 
  iPrimus (@iPrimusAU) reported 8 minutes ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  Jeff (@Jeffdeb22) reported 9 minutes ago

  @iPrimusAU Unfortunately, nbn has been down all day today. Still not fixed. As a result I have not been able to work today. Still no updates from iprimus. That's at least 6 lengthy downtimes this last week andI have not been able to work for 15hrs. Who is going to compensate me for that?

• 
  ｓｅａｎ ｓａｒａｎ ｓｍｉｔｈ (@seansmith_au) reported 10 minutes ago from Adelaide, South Australia

  I hate Australia’s NBN. Current speed is 2.4mbps. I’ve had constant problems with Iprimus. Ongoing for 7 weeks. Sick of contacting call centre. Thinking of breeding pigeons as an alternative. @iPrimusAU #nbn @NBN_Australia

• 
  FantaPants (@MsPlodster) reported 12 minutes ago

  @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

• 
  gordolake🕳️🐀 (@gordolake) reported 13 minutes ago

  Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

• 
  Taran Reynard Whyte💜🦊🌈🦄🌊 (@TaranReynardWhy) reported 14 minutes ago from Melbourne, Victoria

  @jonto_kaye No, I'm with iPrimus here in Australia but we've got the National Broadband Network rollout going on in our street and it's interfering with my adsl. So I'm using my mobile data. But I'm trying to use that very sparingly as I don't have a lot of it.

• 
  Benjamin Reynolds (@BenjaminRoy73) reported 16 minutes ago

  @chrismurphys @Telstra I have used iprimus twice now and have rarely had issues.