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iPrimus

iPrimus outages and service status in Canberra, ACT

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Full Outage Map
  • iPrimus generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.

iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iPrimus. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • KittyDesigns__
    Kitty Designs (@KittyDesigns__) reported

    @iPrimusAU what emergency is iprimus currently having? I'm trying to call and can't get through, is the service down

  • HARUHARUpinku
    Haruharu 🍩 (@HARUHARUpinku) reported

    @kuyalion @ZenyTalk No VPN, iPrimus. And for reference I'm in Perth, and I'm accessing it on my phone via the Samsung Internet app without issue.

  • seansmith_au
    ｓｅａｎ ｓｍｉｔｈ (@seansmith_au) reported from Adelaide, South Australia

    Wouldn’t it be a nice touch if iPrimus @iPrimusAU sent out a text message the day before planned Network outages? Once again no Internet 0030-0630. #adelaide #outage #internet

  • CJNezz
    Blade Liger (@CJNezz) reported

    @iPrimusAU do you have an outage in Victoria again? I've just lost connection. #iprimus

  • iPrimusAU
    iPrimus (@iPrimusAU) reported

    @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

  • justmaghookit
    Sea Horse Propaganda. (@justmaghookit) reported

    @CMYKChuffy i switched to iprimus years ago cause of just how awful it was dealing with telstra, think they use the telstra infrastructure but at worst that just means they're bothering telstra for me. Customer service is mostly good, highly recommend

  • desh3460
    Desh3460 (@desh3460) reported

    @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

  • MsPlodster
    FantaPants (@MsPlodster) reported

    @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

  • SandyRendel
    Sandy Rendel (@SandyRendel) reported

    @deniseshrivell FTTH Gone well for years after first 6 months of bedding in. Had to replace modem 12 months ago because reeeally slow for current usage. Now fast. Any recent problems caused by our own PC dying a slow death. Still with original ISP., iprimus.

  • kev_martin
    ◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported

    @iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply