iPrimus Outage Report in Canberra, Australian Capital Territory

iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

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Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iPrimus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPrimus users through our website.

1. 

   E-mail (53%)

2. 

   Internet (32%)

3. 

   Total Blackout (11%)

4. 

   Wi-fi (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 💧Meryl Nell (@meggsy46) reported 4 seconds ago

  @diaper_donkills @MorpheusBeing I have been a very happy iPrimus customer for years. Don't know who they are a reseller for though.

• iPrimus (@iPrimusAU) reported a minute ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• Jeremiah Fuzznuts (@MrFuzznuts) reported 5 minutes ago

  I've been with iprimus internet for 10 years over 3 houses always very happy with everything. Last 6 months it's been diabolical. I've rung them 3 times, they test the speed, tell me I'm dreaming and it never gets better. Looking to change. Any ideas? I pay $65pm unlimited. Jerry

• Mandy C (@dragonsgirl2010) reported 7 minutes ago

  @jdrama68 I found the support great, they also let you know ahead any planned NBN outages, also if they get cancelled. I’m on a lower plan but speed always as per plan. Much better than iprimus where the Broadband speed was so poor and support is local. Prices competitive

• Ingrid Harrison (@IngridHarrison) reported 8 minutes ago

  Shout out to @iprimus to cancel my father’s internet (as he is going into aged care). Apart from either speaking to him direct or requiring my power of attorney as well as my identification, you want me to ring you again to ensure you don’t debit his account. That’s service. Not.

• Zeteypee 💉💉💉💉💉 (@Guy20Pr) reported 8 minutes ago

  @iPrimusAU @iPrimusAU can you please check what is happening in St albans 3021 victoria? iprimus told me there was an outage that was resolved, however my nbn box lights flicker every 25 minutes, disconnecting the internet for over 10 minuutes at a time, what is going on with iprim/NBN?

• David P (@David_Paul_B) reported 9 minutes ago

  @abc730 @ClareONeilMP Yep.. For example, I would like to know whether the information exposed was only of direct Optus customers, or whether it also included customers of MVNO’s (eg Dodo, Amaysim, Coles, iPrimus, iiNet etc) who run on the Optus network.

• Vicki Mainard 🇦🇺🕹🏀🐈Liberal 22 (@vmainard) reported 12 minutes ago

  @MissHissyKat There's a lot to like about iprimus. I only went to them in full, since my internet was with them. Got in contact with them and ask about phone internet bundle, and they gave us a fantastic deal. Great customer service if thing go wrong too.

• kiwiradar (@kiwiradar) reported 20 minutes ago

  @iPrimusAU Is IPrimus internet down currently in Sydney? No internet in Bondi

• 💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 20 minutes ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?