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iPrimus

iPrimus outages and service status in Canberra, ACT

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Full Outage Map
  • iPrimus generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.

iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iPrimus. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • klaris
    Klaris (@klaris) reported

    I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

  • GeckoIce
    IceGecko (@GeckoIce) reported

    @Telstra Who cares ? Fun fact, telstra have been trying to scam over $600 from me by claiming I never cancelled an account I actually did. This is nothing short of extortion. Avoid the big telcos. Amaysim and iPrimus have served me well.

  • HARUHARUpinku
    Haruharu 🍩 (@HARUHARUpinku) reported

    @kuyalion @ZenyTalk No VPN, iPrimus. And for reference I'm in Perth, and I'm accessing it on my phone via the Samsung Internet app without issue.

  • Ariel_NixTTV
    Ariel_Nix (@Ariel_NixTTV) reported

    If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

  • mishchiu
    Michelle (@mishchiu) reported

    @iPrimusAU Hello, has your server/customer database been hacked/compromised? For the first time since I joined over 10 years ago, I’ve received junk mail to my iprimus email account. I don’t ever use this email and have never given this email address away.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    Damn I’m getting pissed off with iprimus. I’m charged $2.50 for not having a direct debit, $2.80 for using BPay and $2.20 for a paper bill plus gst. Nearly $10 on top of my monthly bill.

  • nolinthealpha
    emptypetshelters1st✳️💉💉 (@nolinthealpha) reported

    from his chat to his supplier iprimus with the answer the solution and the eta I'm just dumbfounded. you take lots of money for little service and your app is just SH#$

  • djf99_
    DJ (@djf99_) reported

    @iPrimusAU our internet has been cutting out all day and won’t maintain a connection for longer than 20 mins. Is there an outage and if so when will it be handled? #iprimus

  • iPrimusAU
    iPrimus (@iPrimusAU) reported

    @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

  • jezford
    jezford (@jezford) reported

    @StephenFenech @Optus Woh, a bad couple of days, sympathies, dude! Agreed, shocking showing from Optus. It's the engineers at iPrimus that have kept me with them for 20 years now - always available, helpful and smart, and never annoying or condescending (though I think there's a note on my file...).